Messaging Economics Lotus Notes and Domino 8€¦ · Messaging Economics Lotus Notes and Domino 8.5 Collin Murray Program Director, ... Lotus Foundations provides an “Office-in-a-box”

Messaging EconomicsLotus Notes and Domino 8.5

Collin MurrayProgram Director, Lotus Domino Product Management

IBM Lotus Software

Lotus Notes & Domino Messaging Economics

Agenda

● The business dilemma

● Lotus Notes & Domino 8.5 provides immediate economic relief

● Industry leading messaging economics

● Lotus Notes & Domino 8.x buzz and adoption

● Customer case studies

Lotus Notes & Domino

Business Dilemma Solved!

● Organizations face increasing pressures

– Lower costs

– Leverage existing assets

– Ensure long term ROI

– Adapt solutions to scale and suit their needs

● While...

– Required to increase productivity and efficiency

● Lotus Notes & Domino 8.5 solves this business dilemma!

"Upgrading to Lotus Domino 8.5 provided an immediate ROI and significant cost savings. Implementing DAOS resulted in storage savings of 77%, avoiding the need to purchase additional hardware for storage and the administrative costs associated with installation, etc."

- Chief Hobbs, Forest Park Police Department

Lotus Notes & Domino 8.5 – Driving costs down, productivity up

● Cost savings of 30% or more*

● Savings right out of the box!

– Immediate benefits available from upgrading

● Leverage investment through:– Data and Application compatibility

● Provide immediate and long term ROI through

– Open standards

– Flexible solutions that adapt as organizations needs change

*Based on upgrading from Domino 6.5 to Domino 8.5Results may vary

55

$1.4 million in annual TCO savings (a 23% reduction) through centralization, server

reduction and modernization of Lotus Notes and Domino Software.

Lotus Notes & Domino 8.5Projected savings – 70,000 user Notes/Domino customer

Lotus Notes & Domino 8.5 -

Cost Reduction From Upgrading

Messaging cost reduction

Notes & Domino 6.5 - 8.5

0.0

20.0

40.0

60.0

80.0

100.0

120.0

140.0

6.5 7 8.0.1 8.5

Notes/Domino Release

Co

st

Ind

ex V

alu

e

(Base=

100)

Low Cost

Average Cost

High Cost

7

Disk savings ~40-60%

Server consolidation

App Dev modernized

Improved service quality

Other (DAOS/ODS, support,training

0%

5%

10%

15%

20%

25%

30%

35%

Areas of TCO savings experienced (% of Total responses)

Lotus Notes & Domino – Customer TCO survey, March/April 2009


Industry Leading Messaging Economics

Software

Hardware

High Availability & Reliability

Best Practices

Compatibility

Upgrades

Administration

Delivery Model

Lotus Notes & Domino – Software savings

● No “hidden costs”

– Competitors require other license purchases

● Choice of operating system

– Alternatives to Microsoft Windows Server licensing charges

● Bundled IBM/Lotus CEO offerings

– Simplified and discounted pricing model

● Lotus Domino Express offerings

– Competitively priced offerings for sub 1,000 user organizations

Lotus Notes & Domino – Software savings

● FREE Lotus Symphony office productivity suite

● Over 5 million downloads from IBM sites

"Moving to IBM Lotus Notes and Domino from Microsoft Exchange and Outlook reduced software licensing costs

by about 50%. " Dr. Tariq Marikar, Director, Product Development & CIO, Suntel

Ltd.

Lotus Notes & Domino – Hardware savings

● Hardware costs can be a significant component of TCO

● Lotus Domino 8.5 provides efficient use of resources and greater scalability and consolidation capabilities

– 30% fewer Domino servers required

– 40 – 60% disk storage savings

– 40 – 50% CPU and I/O savings

● In many cases existing hardware can be re-used, saving $$

● Reduced disk storage costs

– IBM saving $$ millions yearly in storage alone!

Lotus Domino – Hardware savings example

● In this conservative case, a 10,000 employee organization can save:

– 2 servers and 1.8 Terabytes of disk space

● Further savings are recognized via:

– Less data to backup and store

– Less network traffic

– Less administration required


Administration savings● Administration costs can be significant (labor intensive) in messaging systems

● Reduce administration costs through:

– Server consolidation

– Automated administrative tasks

– Proactive configuration analysis

● WARNING! Beware the Maytag repairman syndrome...

Real-world savings:

A customer that was spending 2 ½ hours per day recovering passwords now spends a total of 10 minutes on the same tasks!

Lotus Domino 8.5

High Availability & Reliability

● The cost of unplanned outages/downtime can be significant:

– Labor intensive to resolve, loss of end-user productivity

● Lotus Domino 8.5 provides:

– High availability

– Increased reliability initiatives

– Proactive monitoring and analysis

● World-class replication technology

● Strong security capabilities

Lotus Notes & Domino 8.5

Upgrade savings

● Ease of upgrading through SmartUpgrade

● Provision features to clients automatically

● Centrally administer upgrades

● Consistent version control makes it easier to support


Choice of Delivery Model● We recognize that every organization is different. Lotus Notes & Domino has a wide choice of delivery models to fit individual organization's needs:

● On-premise

● Appliance

● Cloud

● Understand the organization's objectives

● Cost

● Available expertise, etc.

Lotus Notes & DominoChoice of Delivery Model

● Traditional, on-premise offering● Allows organizations to manage their own messaging infrastructure

● Complete customization capabilities

● Tremendous scaling for larger organizations

● Data remains on-premise

● Hardware and operating system choice based on organization needs:● Cost of the platform

● Skills required for the platform

● Scalability of the platform

● A stark contrast to Microsoft's “any color so long as it is black” approach


● Cloud based offering● The LotusLive Notes cloud based offerings provide a complete solution

● Organizations can focus on their primary competencies● Offload the IT work

● Provides an even playing field for small organizations

● Cost effective● Fixed, predictable costs

● No capital expense outlay

● Many organizations may be suited to a hybrid approach

● A mix of on-premise and cloud-serviced users


● Appliance offering● Lotus Foundations provides an “Office-in-a-box” appliance for small and medium sized businesses

● Cost effective

● Easy to use

● Grows with an organization's needs

"Lotus Foundations is a complete, cost-effective solution that easily scales as a business grows. When you add users, you know exactly what it will cost and the functionality you'll get," said Bernie Leung of Mesa Technology. "With Microsoft SBS, you always have to worry about what additional licenses you will have to purchase -- the SQL client is just one example."


Compatibility and Open Standards

● Maintaining compatibility with applications and infrastructure protects customer investments, and avoids additional cost

● Lotus Notes & Domino leverages existing hardware in many cases

– Avoids 'rip & replace' unlike Microsoft Exchange 2007

● Lotus Notes & Domino applications built years ago continue to run

– Build once, significant ROI!

● “...the commitment Lotus puts into backwards compatibility is a huge cost savings—we haven’t had to rewrite anything. We have applications I wrote ten years ago that we still use today.”- Troy Fulkerson, Director of Information Technology, Kentucky Baptist Convention

September,

2002:

Notes and

Domino 6

September,

2005:

Notes and

Domino 7

August,

2007:

Notes and

Domino 8

January 6,

2009: Notes/

Domino 8.5

September,

2003:

Notes and

Domino 6.5

October,

2006:

Notes and

Domino 7.0.2

February,

2008:

Notes and

Domino 8.0.1

Lotus Notes & Domino – Consistent return on investment


Cost Savings Through Best Practices

● Some customers don't fully realize the advantages that Notes & Domino provide

● Existing N/D topology typically remains static

– Customers are comfortable with what they have, “It works...”

– Losing out on the benefits of consolidation

– Not taking advantage of new features

● Best practices can further lower costs

– Policies

– Archiving

– Storage

– etc.

Lotus Notes & Domino 8.5 In the News...

● Praise from customers, business partners, and the press

● Top rankings from respected industry analysts

● IBM rated “Strong Positive”

– Gartner – MarketScope For E-Mail Systems, May 2009

● “By the time an enterprise has purchased Exchange and the CALs for it, plus the Windows Server license and CALs for Windows Server, costs begin to snowball.

The edge in pricing, when all is factored in, goes to Lotus. You simply get more bang for your buck.”- ChannelWeb: “Take a Message: It's Lotus vs. Exchange”http://www.crn.com/mobile/217800062;jsessionid=RY0CJ0MMPSLWDQE1GHPCKH4ATMY32JVN

The MarketScope is copyrighted on May 2009, by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a

specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not

endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating.

Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Independent TCO Analysis of Notes/Domino vs. ExchangeLotus Notes & Domino Wins

� “IBM Solutions are up to 52% cheaper based on Infrastructure costs and

subsequent user support costs.”

Source: http://www.applicable.com Sept, 2009

Independent TCO Analysis of Notes/Domino vs. ExchangeLotus Notes & Domino Wins

� “When licensing costs are introduced, particularly those of Microsoft Office –

this savings is more pronounced.”

Source: http://www.applicable.com Sept, 2009

Lotus Notes & Domino – ND8 Upgrades ahead of historical trend

Lotus Notes & Domino Case StudyKentucky Baptist Convention

Overview

In 2008 when IBM Lotus Notes and Domino 8 software became available, KBC saw opportunities to enhance its existing systems and processes. Roughly one-third of the organization operates remotely, making offsite data access crucial for business operation.

Business Need

Migrate to a messaging platform with broader functionality to increase efficiency and better support mobile users.

Solution

IBM Lotus Notes® and Lotus® Domino® software with integrated IBM Lotus Sametime® functionality provides messaging and calendaring, instant messaging, a rapid application development environment, support for mobile users and a platform for the organization’s Web site

Benefits

Drives down costs with an all-in-one solution and backwards compatibility with prior applicationsSpeeds the creation of new business applications while lowering costs

Improves communication by strengthening e-mail and instant messaging support for hand-held devices

Eliminates the need to purchase additional Web development software

“The big benefit of the Lotus Notes and Domino

platform is all the things that we can do with one

system. If you took Lotus Notes away and we had to

use something else, we would probably have to buy

eight different products and combine them to do all

the things that we do with Lotus Notes and

Domino.”- Troy Fulkerson, Director of Information Technology, Kentucky Baptist Convention

Lotus Notes & Domino Case StudySuntel Ltd

Overview

Suntel started operations in December 1996 and is the third largest telecom company in Sri Lanka with over 550,000 customers. The fastest growing telecom company in Sri Lanka, Suntel has an all-digital network that connects thousands of residential customers and businesses ranging from corner shops to the biggest corporate names in the country.

Business Need

Suntel required an integrated, robust, scalable, reliable mail messaging system that would enable the company to evolve as a fully collaborative organization. The existing mail server solution on Microsoft Exchange did not allow for effective collaboration and had a high cost of ownership.

Solution

Suntel chose IBM® Lotus Notes® and Lotus® Domino®, Lotus Sametime®, and Lotus Symphony™ to replace its existing solution based on Microsoft Exchange and Microsoft Office.

Benefits

Reduced software licensing costs by about 50%; gave Suntel a far more scalable, flexible and reliable solution; with Lotus Symphony, Suntel was no longer reliant on proprietary formats for office documents


Messaging Economics

● Thank you!

Documents

Messaging Economics Lotus Notes and Domino 8€¦ · Messaging Economics Lotus Notes and Domino 8.5 Collin Murray Program Director, ... Lotus Foundations provides an “Office-in-a-box”