Messaging Compatibility Guide

February 2005

MessagingCompatibility Guide

Copyright © 2005 by EMC Corporation. All rights reserved. This software (including documentation) is subject to the terms and conditions set forth in the end user license agreement or other applicable agreement, and you may use this software only if you accept all the terms and conditions of the license agreement. This software comprises proprietary and confidential information of EMC. Unauthorized use, disclosure, and distribution are strictly prohibited. Use, duplication, or disclosure of the software and documentation by the U.S. Government are subject to restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is LEGATO Software, a division of EMC, 2350 West El Camino Real, Mountain View, CA 94040.

Messaging Compatibility Guide

February 2005DAT-1400-4.7

LEGATO and the LEGATO logo are registered trademarks, and LEGATO NetWorker, NetWorker, AAM, Co-StandbyServer, RepliStor, SnapShotServer, QuikStartz, AlphaStor, ClientPak, Xtender, XtenderSolutions, DiskXtender, ApplicationXtender, ArchiveXtender, EmailXtender, and EmailXaminer are trademarks or registered trademarks of LEGATO Software, a division of EMC. This is a nonexhaustive list of LEGATO trademarks, and other trademarks may be the property of their respective owners.

The following may be trademarks or registered trademarks of the companies identified next to them, and may be used in this document for identification purposes only.Acrobat, Adobe / Adobe Systems, Inc.Apple, Macintosh / Apple Computer, Inc.Caldera Systems, SCO, SCO OpenServer, UnixWare / Caldera, Inc.TELEform / CardiffCheck Point, FireWall-1 / Check Point Software Technologies, Ltd.Unicenter / Computer Associates International, Inc.Access Logix, Celerra, Centera, CLARiiON, EMC, EMC2, MirrorView, Navisphere, SnapView, SRDF, Symmetrix, Symmetrix DMX,TimeFinder / EMC CorporationFujitsu / Fujitsu, Ltd.Hewlett-Packard, HP, HP-UX, HP Tru64, HP TruCluster, OpenVMS, ProLiant / Hewlett-Packard CompanyAIX, DB2, DB2 Universal Database, Domino, DYNIX, DYNIXptx, IBM, Informix, Lotus, Lotus Notes, OS/2, PTX, ptx/ADMIN, Raid Plus, ServeRAID, Sequent, Symmetry, Tivoli, / IBM CorporationInstallShield / InstallShield Software CorporationIntel, Itanium / Intel CorporationLinux / Linus TorvaldsActive Directory, Microsoft, MS-DOS, Outlook, SQL Server, Windows, Windows NT / Microsoft CorporationNetscape, Netscape Navigator / Netscape Communications CorporationData ONTAP, NetApp, NetCache, Network Appliance, SnapMirror, SnapRestore / Network Appliance, Inc.IntraNetWare, NetWare, Novell / Novell, Inc.Oracle, Oracle8i, Oracle9i / Oracle CorporationNetFORCE / Procom Technology, Inc.DLTtape / Quantum CorporationRed Hat / Red Hat, Inc.R/3, SAP / SAP AGIRIX, OpenVault, SGI / Silicon Graphics, Inc.SPARC / SPARC International, Inc.a

ACSLS, REELbackup, StorageTek / Storage Technology CorporationSolaris, Solstice Backup, Sun, SunOS, Sun StorEdge, Ultra / Sun Microsystems, Inc.SuSE / SuSE, Inc.Sybase / Sybase, Inc.Turbolinux / Turbolinux, Inc.Unicode / Unicode, Inc.VERITAS, VERITAS File System/ VERITAS Software CorporationWumpusWare / WumpusWare, LLCUNIX / X/Open Company Ltdb

Notes:a. Products bearing SPARC trademarks are based on an architecture developed by Sun Microsystems, Inc.b. UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company, Ltd.

All other brand or product names may be trademarks or registered trademarks of their respective owners.

LEGATO SoftwareA Division of EMC Corporation

End-User License AgreementTHIS PRODUCT CONTAINS CERTAIN COMPUTER PROGRAMS AND OTHER PROPRIETARY MATERIAL, THE USE OF WHICH IS SUBJECT TO THIS END-USER LICENSE AGREEMENT (THE "EULA"). DO NOT PROCEED WITH THE INSTALLATION OF THIS PRODUCT UNTIL YOU (LATER DEFINED AS LICENSEE) HAVE READ THIS EULA AND AGREE TO BE BOUND BY AND BECOME A PARTY TO THIS EULA. BY PROCEEDING WITH THE INSTALLATION OF THIS PRODUCT (OR AUTHORIZING ANY OTHER PERSON TO DO SO), YOU AND YOUR COMPANY ACCEPT THIS EULA AND YOU REPRESENT THAT YOU ARE AUTHORIZED TO DO SO. IF YOU ARE ACCESSING THE PRODUCT ELECTRONICALLY INDICATE YOUR ACCEPTANCE OF THESE TERMS BY SELECTING THE "ACCEPT" BUTTON AT THE END OF THE EULA. IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, YOU MAY RETURN THIS PRODUCT, ALL MEDIA AND DOCUMENTATION, AND PROOF OF PAYMENT, TO THE PLACE YOU OBTAINED THEM FOR A FULL REFUND WITHIN THIRTY (30) DAYS OF FIRST ACQUIRING THIS PRODUCT OR, IF THE PRODUCT IS ACCESSED ELECTRONICALLY, SELECT THE "DECLINE" BUTTON AT THE END OF THIS EULA AND RETURN PROOF OF PAYMENT IN ACCORDANCE WITH THE ABOVE REFERENCED RETURN/REFUND PROCESS. WRITTEN APPROVAL IS NOT A PREREQUISITE TO THE VALIDITY OR ENFORCEABILITY OF THIS EULA AND NO SOLICITATION OF ANY SUCH WRITTEN APPROVAL BY OR ON BEHALF OF LEGATO SHALL BE CONSTRUED AS AN INFERENCE TO THE CONTRARY. IF YOU HAVE ORDERED THIS PRODUCT, LEGATO'S ACCEPTANCE IS EXPRESSLY CONDITIONAL ON YOUR ASSENT TO THESE TERMS TO THE EXCLUSION OF ALL OTHER TERMS; IF THESE TERMS ARE CONSIDERED AN OFFER BY LEGATO, ACCEPTANCE IS EXPRESSLY LIMITED TO THESE TERMS.

1. DEFINITIONS

1.1 Authorization Code: means the unique code provided to Licensee by LEGATO for permanent activation of the Software. The Authorization Code is provided to Licensee once the Enabler Code is registered with LEGATO. The Authorization Code may be tied to a unique machine ID code supplied by Licensee.

1.2 Documentation: Documentation: means the user reference materials on any media, provided by LEGATO for use with the Software.

1.3 Enabler Code: means the code provided by LEGATO for activation of the Software.

1.4 Licensee: means the person or entity acquiring this License or for whom this License was acquired.

1.5 Software: means the object code copy of the software program provided to You in association with this EULA, together with the associated original media and all accompanying Documentation, and together with all Updates that may be provided by LEGATO to You from time to time.

2. OWNERSHIP AND ADMINISTRATION OF SOFTWARE

2.1 Ownership and Title. As between the parties, LEGATO, and its licensors, own and shall retain all right, title, and interest in and to: (i) the Software including all intellectual property rights embodied therein; (ii) all of the service marks, trademarks, trade names, or any other designations associated with the Software; and (iii) all copyrights, patent rights, trade secret rights, and other proprietary rights relating to the Software.

2.2 Software Activation. LEGATO employs Enabler Codes and Authorization Codes that enable the use of the Software. The Software is shipped in a ”Media Kit” which consists of object code software on CD-ROM and an Enabler Code for initial activation of the Software or the Software and Enabler Code may be delivered electronically. Once LEGATO receives confirmation from Licensee that the Software is installed with the correct Enabler Code, and is provided with the host ID information, LEGATO will provide the Authorization Code to Licensee. LEGATO administers the generation and distribution of Enabler and Authorization Codes, which administration may be modified by LEGATO from time to time.

2.3 Administration of Software. LEGATO may include on the media with the Software additional computer programs which are not currently licensed for use by Licensee and to which the Enabler Code or Authorization code will not permit access. Inclusion of such additional computer programs in no way implies a license from LEGATO and access or use of such programs is strictly prohibited unless Licensee procures the right to use any such program and the applicable Enabler Code is provided thereto.

3. LICENSE GRANT

3.1 Grant. LEGATO grants to Licensee a non-exclusive, nontransferable, non-sublicensable, perpetual (unless terminated in accordance with the provisions of this EULA), license (the “License”) to (i) use the Software installed in accordance with the Documentation and only on the licensed computer(s) solely for its own internal operations; and (ii) move the Software temporarily in case of computer system malfunction. The Software may be licensed: (a) on a per copy or per seat basis, on a physical or virtual machine, (b) based upon the number of mailboxes or the number of non-concurrent users for which it may be used, or (c) based upon data volumes it supports. The License granted under this EULA does not constitute a sale of the Software or any portion or copy of it. Licensee may not use the Software on more than one computer system unless otherwise specifically authorized by an explicit Software product, or additional licenses for additional computers are purchased. Rights not expressly granted are reserved by LEGATO.

3.2 Copies. Licensee may make copies of the Software provided that any such copy is: (i) created as an essential step in utilization of the Software as licensed and is used in no other manner; or (ii) used for archival purposes. All trademark and copyright notices must be reproduced and included on such copies. Licensee may not make any other copies of the Software.

3.3 Restrictions on use. Licensee shall not, and shall not aid, abet, or permit any third party to: (i) decompile, disassemble, or otherwise reverse engineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms of the Software by any means whatsoever; (ii) remove any identification, copyright, or other notices from the Software; (iii) provide, lease, lend, use for timesharing or service bureau purposes; (iv) create a derivative work of any part of the Software; or (v) develop methods to enable unauthorized parties to use the Software. If EC law is applicable, the restrictions in Section 3.3 (i) are limited so that they prohibit such activity only to the maximum extent such activity may be prohibited without violating the EC Directive on the legal protection of computer programs. Notwithstanding the foregoing, prior to decompiling, disassembling, or otherwise reverse engineering any of the Software, Licensee shall request LEGATO in writing, to provide Licensee with such information or assistance and Licensee shall refrain from decompiling, disassembling, or otherwise reverse engineering any of the Software unless LEGATO cannot or has not complied with such request in a commercially reasonable amount of time.

3.4 Purchase Orders. Nothing contained in any purchase order, acknowledgment, or invoice shall in any way modify the terms or add any additional terms or conditions to this EULA.

3.5 Updates. This section applies if the Software acquired is an update to the original Software (the “Update”). An Update does not constitute a legally licensed copy of the Software unless purchased as an Update to a previously licensed version of the same Software. The Update may only be used in accordance with the provisions of this EULA. The Update, together with the original Software, constitutes one (1) legally licensed copy of the Software.

3.6 Evaluation License. This Section applies if the Software is being used for an initial thirty (30) day evaluation period. The license is valid only for a period of thirty (30) days from the delivery of the Software, and is designed to allow Licensee the right to evaluate the Software during such period. In the event that Licensee desires to continue to license the Software, Licensee must purchase a license to the Software. Upon such purchase, Licensee will be provided with an Enabler Code in accordance with Section 2.2 above. In the event Licensee determines not to purchase a license for the Software at the end of such thirty (30) day evaluation period, then Licensee’s rights under this EULA shall terminate automatically and Licensee shall promptly return to LEGATO or destroy all copies of the Software and so certify to LEGATO.

3.7 General Public License ("GPL"). The Software may include one or more components which are derived from software subject to a General Public License. Any such components are licensed exclusively under the applicable GPL and not under this EULA.

4. MAINTENANCE AND SUPPORT

4.1 LEGATO has no obligation to provide support, maintenance, upgrades, modifications, or new releases under this EULA. LEGATO may provide such services under separate EULA.

5. LIMITED WARRANTY

5.1 Media and Documentation. LEGATO warrants that if the media or documentation are damaged or physically defective at the time of delivery of the first copy of the Software to Licensee and if defective or damaged product is returned to LEGATO (postage prepaid) within thirty (30) days thereafter, then LEGATO will provide Licensee with replacements at no cost.

5.2 Limited Software Warranty. Subject to the conditions and limitations of liability stated herein, LEGATO warrants for a period of thirty (30) days from the delivery of the first copy of the Software to Licensee that the Software, as delivered, will materially conform to LEGATO’s then current published Documentation for the Software. This warranty covers only problems reported to LEGATO during the warranty period. For customers outside of the United States, this Limited Software Warranty shall be construed to limit the warranty to the minimum warranty required by law.

5.3 Remedies. The remedies available to Licensee hereunder for any such Software which does not perform as set out herein shall be either repair or replacement, or, if such remedy is not practicable in LEGATO’s opinion, refund of the license fees paid by Licensee upon a return of all copies of the Software to LEGATO. In the event of a refund this EULA shall terminate immediately without notice with respect to such Software.

6. WARRANTY DISCLAIMER

6.1 Warranty Disclaimer. EXCEPT FOR THE LIMITED WARRANTY PROVIDED IN SECTION 5 ABOVE, ALL SOFTWARE IS PROVIDED "AS IS". LEGATO AND ITS LICENSORS MAKE NO WARRANTIES WITH RESPECT TO ANY SOFTWARE AND DISCLAIMS ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE AND ANY WARRANTIES OF NONINFRINGEMENT. LEGATO DOES NOT WARRANT THAT THE SOFTWARE WILL MEET ANY REQUIREMENTS OR THAT THE OPERATION OF SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. ANY LIABILITY OF LEGATO WITH RESPECT TO THE SOFTWARE OR THE PERFORMANCE THEREOF UNDER ANY WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY WILL BE LIMITED EXCLUSIVELY TO THE REMEDIES SPECIFIED IN SECTION 5.3 ABOVE. Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last, so the above limitations may not be applicable.

7. LIMITATION OF LIABILITY

7.1 Limitation of Liability. EXCEPT FOR BODILY INJURY, LEGATO (AND ITS LICENSORS) WILL NOT BE LIABLE OR RESPONSIBLE WITH RESPECT TO THE SUBJECT MATTER OF THIS EULA UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL OR EQUITABLE THEORY FOR: (I) ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND WHETHER OR NOT ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES; OR (II) DAMAGES FOR LOST PROFITS OR LOST DATA; OR (III) COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY, SERVICES, OR RIGHTS; OR (IV) FOR AMOUNTS IN EXCESS OF THOSE RECEIVED BY LEGATO FOR THE PARTICULAR LEGATO SOFTWARE THAT CAUSED THE LIABILITY . Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, LEGATO's liability in such jurisdictions shall be limited to the extent permitted by law.

8. TERM AND TERMINATION

8.1 Term. The term of this EULA is perpetual unless terminated in accordance with its provisions.

8.2 Termination. LEGATO may terminate this EULA, without notice, upon Licensee's breach of any of the provisions hereof.

8.3 Effect of Termination. Upon termination of this EULA, Licensee agrees to cease all use of the Software and to return to LEGATO or destroy the Software and all Documentation and related materials in Licensee's possession, and so certify to LEGATO. Except for the License granted herein and as expressly provided herein, the terms of this EULA shall survive termination.

9. MISCELLANEOUS

9.1 Governing Law. This EULA shall be governed by the laws of the Commonwealth of Massachusetts, without regard to the principles of conflict of laws or the United Nations Convention on Contracts for the International Sale of Goods.

9.2 Government Restricted Rights. Any Software which is acquired directly or indirectly for or on behalf of the United States of America, its agencies and/or instrumentalities ("U.S. Government"), is provided with Restricted Rights. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is LEGATO Software, a division of EMC Corporation, 2350 W. El Camino Real, Mountain View, CA 94040. The Software is a commercial software product, licensed on the open market at market prices, and was developed entirely at private expense and without the use of any government funds.

9.3 Export and Import Controls. Regardless of any disclosure made by Licensee to LEGATO of an ultimate destination of the Products, Licensee may not directly or indirectly export or transfer any portion of the Software, or any system containing a portion of the Software, to anyone outside the United States (including further export if Licensee took delivery outside the U.S.) without first complying with any export or import controls that may be imposed on the Software by the U.S. Government or any country or organization of nations within whose jurisdiction Licensee operates or does business. Licensee shall at all times strictly comply with all such laws, regulations, and orders, and agrees to commit no act which, directly or indirectly, would violate any such law, regulation or order.

9.4 Assignment. This EULA may not be assigned or transferred by Licensee without the prior written consent of LEGATO, which shall not be unreasonably withheld. LEGATO may assign or otherwise transfer any or all of its rights and obligations under this EULA upon notice to Licensee.

9.5 Sole Remedy and Allocation of Risk. Licensee's sole and exclusive remedies are set forth in this EULA. This EULA defines a mutually agreed-upon allocation of risk, and the License price reflects such allocation of risk.

9.6 Equitable Relief. The parties agree that a breach of this EULA adversely affecting LEGATO's intellectual property rights in the Software may cause irreparable injury to LEGATO for which monetary damages may not be an adequate remedy and LEGATO shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law.

9.7 No Waiver. Failure by either party to enforce any provision of this EULA will not be deemed a waiver of future enforcement of that or any other provision, nor will any single or partial exercise of any right or power hereunder preclude further exercise of any other right hereunder.

9.8 Severability. If for any reason a court of competent jurisdiction finds any provision of this EULA, or portion thereof, to be unenforceable, that provision of the EULA will be enforced to the maximum extent permissible so as to effect the intent of the parties, and the remainder of this EULA will continue in full force and effect.

10. ENTIRE EULA

10.1 This EULA sets forth the entire understanding and EULA between the parties and may be amended only in a writing signed by authorized representatives of both parties. No vendor, distributor, reseller, dealer, retailer, sales person, or other person is authorized by LEGATO to modify this EULA or to make any warranty, representation, or promise which is different than, or in addition to, the warranties, representations, or promises made in this EULA. No pre-printed purchase order terms shall in any way modify, replace or supersede the terms of this EULA.

MessagingCompatibility Guide 5

Contents

Preface....................................................................................................................... 7.

About This Compatibility Guide ...................................................................................................... 7.

Information and Services................................................................................................................ 7.

Messaging Compatibility Guide.............................................................................. 8.

EmailXtender 4.7 ............................................................................................................................ 9.

EmailXtender 4.6 SR1 and 4.6 SR2 ............................................................................................. 12.

EmailXtender 4.6 .......................................................................................................................... 15.

EmailXtender 4.5 .......................................................................................................................... 17.

EmailXtender 4.4 .......................................................................................................................... 18.

EmailXtender 4.3 .......................................................................................................................... 20.

EmailXaminer 3.0 ......................................................................................................................... 22.

EmailXaminer 2.1 ......................................................................................................................... 23.

EmailXaminer 2.0 SR1 ................................................................................................................. 24.

EmailXaminer 2.0 ......................................................................................................................... 25.

EmailArchive 2.1........................................................................................................................... 26.

Compatibility Between Messaging Products ................................................................................ 27.

EmailXtender and EmailXaminer ........................................................................................... 27.

EmailXtender and EmailXtract ............................................................................................... 27.

EmailXtender and the Domino Journaling Utility for UNIX and AS/400 ................................. 28.

EmailXtender and MilVault..................................................................................................... 28.

Third-Party Instant Message Proxy Servers Used with EmailXtender ......................................... 29.

Third-Party Applications that Use EmailXtender .......................................................................... 29.

Third-Party CD Devices Used with EmailXtender ........................................................................ 29.

Attachment File Types That EmailXtender Can Index.................................................................. 30.

Attachment Indexing in EmailXtender Release 4.7................................................................ 30.

Attachment Indexing in EmailXtender Release 4.6. 4.6 SR1, and 4.6 SR2........................... 31.

Attachment Indexing in EmailXtender Release 4.4 and 4.5................................................... 32.

Attachment Indexing in EmailXtender Release 4.3................................................................ 33.

EmailXtender Language Support ................................................................................................. 33.

Support for German and French Language Environments .................................................... 33.

Selected Local Language Strings For Search Clients............................................................ 34.

Characters Supported in Messages and Attachments........................................................... 34.


Contents

6

LATIN-1 Character Support ............................................................................................. 35.

LATIN-2 Character Support ............................................................................................. 35.

Japanese and Simplified Chinese Language Support..................................................... 36.


Preface

Read the following Compatibility Guide before installing the LEGATO EmailXtender®, EmailXaminer™, EmailXtract®, or EmailArchive software.

About This Compatibility GuideThis Compatibility Guide contains brief descriptions of the components, operating systems, products, and devices that are supported for use with the LEGATO Messaging software. For a complete list of documentation related to this product line, refer to the product installation CD.

Important: Refer to www.legato.com periodically to check for any later releases of this document that might become available.

Information and ServicesLEGATO offers a variety of methods (including e-mail, telephone, and fax support) to obtain company, product, and technical information.

The LEGATO web site provides most of the information that customers might need, including technical bulletins and binary patches from its FTP site. For specific sales or training needs, e-mail or call LEGATO.

Service or ResourceTechnical Bulletins

Binary Patches

Company and Product Information Training

www.legato.com Yes Yes Yes Yes

ftp.legato.com (log in as anonymous) Yes Yes

LEGATO Sales(650) 210-7000 (option 1)[email protected]

Yes

LEGATO Education Services(650) [email protected]

Yes

http://www.legato.com

http://www.legato.com



This compatibility guide contains brief descriptions of the components, operating systems, and products that are supported for use with LEGATO Messaging software. For more information, see the following sections:

• "EmailXtender 4.7" on page 9• "EmailXtender 4.6 SR1 and 4.6 SR2" on page 12• "EmailXtender 4.6" on page 15• "EmailXtender 4.5" on page 17• "EmailXtender 4.4" on page 18• "EmailXtender 4.3" on page 20• "EmailXaminer 3.0" on page 22• "EmailXaminer 2.1" on page 23• "EmailXaminer 2.0 SR1" on page 24• "EmailXaminer 2.0" on page 25• "EmailArchive 2.1" on page 26• "Compatibility Between Messaging Products" on page 27• "Third-Party Instant Message Proxy Servers Used with EmailXtender" on page 29• "Third-Party Applications that Use EmailXtender" on page 29• "Third-Party CD Devices Used with EmailXtender" on page 29• "Attachment File Types That EmailXtender Can Index" on page 30• "EmailXtender Language Support" on page 33



9

EmailXtender 4.7The following table lists compatibility information for the mail server, mail client, and EmailXtender server in EmailXtender (EX) 4.7:

Table 1. Mail Server, Mail Client, and EX Server Compatibility for EX 4.7

Mail Server Mail Server OS Mail ClientEX Server Mail Client

EmailXtender Server OS

Microsoft Exchange 5.5 SP4

Microsoft Windows 2000 Server

Microsoft Outlook 2000, XP, or 2003

Microsoft Outlook 2000

• Microsoft Windows 2003 Server

• Microsoft Windows 2000 Server SP4

Microsoft Exchange 2000 SP3







Microsoft Outlook 2000, XP or 2003

Microsoft Outlook 2000 or 2003

Lotus Domino 5.02a - 5.0.13

• Sun Solaris 8 or 9 (Solaris 5.8 or 5.9)

• Red Hat Enterprise Linux 2.1 or 3.0

• IBM AIX 4.3.3, 5.1, or 5.2

• IBM OS/400 v5R1, v5R2, or v5R3

• Microsoft Windows 2000 SP3 or 2003

Lotus Notes 5.02a - 5.0.13, 6.0 - 6.0.4, 6.5, 6.5.1, 6.5.2, or 6.5.3

Lotus Notes 5.02a - 5.0.13

Lotus Domino 6.0 - 6.0.4

Lotus Notes 6.0 - 6.0.4

Lotus Domino 6.5 Lotus Notes 6.5

Lotus Domino 6.5.1

Lotus Notes 6.5 or 6.5.1

Lotus Domino 6.5.2

Lotus Notes 6.5, 6.5.1, or 6.5.2

Lotus Domino 6.5.3

Lotus Notes 6.5, 6.5.1, 6.5.2, or 6.5.3

sendmail 8.12.08 • Sun Solaris 8 or 9• Red Hat Enterprise

Linux 2.1 or 3.0• IBM AIX 4.3.3, 5.1,

or 5.2

Not applicable Not applicable



10

The following table lists additional support and compatibility information for EmailXtender 4.7:

Table 2. Miscellaneous Support and Compatibility Items for EX 4.7

Item Compatibility

EmailXaminer EmailXtender 4.7 is compatible with EmailXaminer 2.1 and 3.0.

Note: EmailXaminer clients should not be installed on the EmailXtender server, and EmailXtender clients should not be installed on the EmailXaminer server.

EmailXtender Search Plug-in

• Microsoft Outlook 2000, XP (Corporate version SP2), or 2003 (with or without cache mode enabled)

• Lotus Notes 5.02a - 5.0.13, 6.0 - 6.0.4, 6.5, 6.5.1, 6.5.2, or 6.5.3

Supported Web Search Client browsers

• Microsoft Internet Explorer 5.5 SP2 or 6.0 with Sun Java Virtual Machine (JVM) 1.4.2

• Netscape Navigator 6.23 or 7.01 with Sun Java Virtual Machine (JVM) 1.4.2

Supported databases Microsoft SQL Server 2000, SP3, Enterprise or Standard editions

Supported database drivers

Microsoft OLE DB Provider for SQL Server

Distributed Microsoft components

• Microsoft Windows Installer (MSI)• Microsoft Message Queuing • Microsoft Internet Information Server (IIS) 5.0 (IIS 6.0 for Windows 2003

Server)• Microsoft Data Access Components (MDAC) 2.6 SP1 (MDAC 2.7 for

Windows 2003 Server)• Microsoft XML Parser 3.0 SP1 (XML Parser 4.0 for Windows 2003 Server)

Compatibility with License Server

License Server 5.60.049

Note: The XtenderSolutions License Server is not required for use with MilVault and EmailXtender Domino Journaling.

Compatibility with LEGATO DiskXtender

DiskXtender 2000 Release 5.5 or 5.6



11

Microsoft Clusters EmailXtender works with Exchange 5.5, 2000, or 2003 when Exchange is running on a Microsoft Cluster Server (MSCS) on the Microsoft Windows Server 2000 or 2003 operating system.

Note: The use of OWA (Outlook Web Access) with EmailXtender when Exchange 2000 or Exchange 2003 is running on an active-passive two node Microsoft Cluster Server is supported.

VMware EmailXtender is supported running on VMware ESX Server, GSX Server, or VMware Workstation software.

Note: The hardware recommendations for EmailXtender may not be sufficient for running EmailXtender under VMware.

For third-party software, such as Microsoft Exchange, Microsoft SQL Server, or IBM Lotus Domino, contact the third-party for their support of VMware.


Item Compatibility



12

EmailXtender 4.6 SR1 and 4.6 SR2The following table lists compatibility information for the mail server, mail client, and EmailXtender server in EmailXtender (EX) 4.6 SR1 and 4.6 SR2:

Table 3. Mail Server, Mail Client, and EX Server Compatibility for EX 4.6 SR1 and 4.6 SR2


EmailXtender Server OS






• Microsoft Windows 2000 Server SP4








Microsoft Outlook 2000, XP or 2003

Microsoft Outlook 2000 or 2003


• Sun Solaris 8 (Solaris 5.8)

• Red Hat Enterprise Linux 2.1

• IBM AIX 4.3.3, 5.1, or 5.2

• IBM OS/400 v5R1 or v5R2

• Microsoft Windows 2000 SP3 or 2003

Lotus Notes 5.02a - 5.0.13, 6.0 - 6.0.4, 6.5, 6.5.1, or 6.5.2

Lotus Notes 5.02a - 5.0.13

Lotus Domino 6.0 - 6.0.4

Lotus Notes 6.0 - 6.0.4


Lotus Domino 6.5.1

Lotus Notes 6.5 or 6.5.1

Lotus Domino 6.5.2

Lotus Notes 6.5, 6.5.1, or 6.5.2

sendmail 8.12.08 • Sun Solaris 8• Red Hat Enterprise

Linux 2.1• IBM AIX 4.3.3, 5.1,

or 5.2




13

The following table lists additional support and compatibility information for EmailXtender 4.6 SR1 and 4.6 SR2:

Table 4. Miscellaneous Support and Compatibility Items for EX 4.6 SR1 and 4.6 SR2

Item Compatibility

EmailXaminer EmailXtender 4.6 SR2 is compatible with EmailXaminer 3.0 or 2.1; EmailXtender 4.6 SR1 is compatible with EmailXaminer 2.1 only.

Note: EmailXaminer clients should not be installed on the EmailXtender server, and EmailXtender clients should not be installed on the EmailXaminer server.


• Microsoft Outlook 2000, XP (Corporate version SP2), or 2003 (with or without cache mode enabled)

• Lotus Notes 5.02a - 5.0.13, 6.0 - 6.0.4, 6.5, 6.5.1, or 6.5.2


• Microsoft Internet Explorer 5.5 SP2 or 6.0 with Sun Java Virtual Machine (JVM) 1.4.2

• Netscape Navigator 6.23 or 7.01 with Sun Java Virtual Machine (JVM) 1.4.2

Supported databases Microsoft SQL Server 2000, SP3, Enterprise or Standard editions




• Microsoft Windows Installer (MSI)• Microsoft Message Queuing • Microsoft Internet Information Server (IIS) 5.0 (IIS 6.0 for Windows 2003

Server)• Microsoft Data Access Components (MDAC) 2.6 SP1 (MDAC 2.7 for

Windows 2003 Server)• Microsoft XML Parser 3.0 SP1 (XML Parser 4.0 for Windows 2003 Server)





DiskXtender 2000 Release 5.5 or 5.6



14

Microsoft Clusters EmailXtender works with Exchange 5.5, 2000, or 2003 when Exchange is running on a Microsoft Cluster Server (MSCS) on the Microsoft Windows Server 2000 or 2003 operating system.

Note: The use of OWA (Outlook Web Access) with EmailXtender when Exchange is running on a Microsoft Cluster Server is not supported.

VMware EmailXtender is supported running on VMware ESX Server, GSX Server, or VMware Workstation software.

Note: The hardware recommendations for EmailXtender may not be sufficient for running EmailXtender under VMware.


Table 4. Miscellaneous Support and Compatibility Items for EX 4.6 SR1 and 4.6 SR2

Item Compatibility



15

EmailXtender 4.6The following table lists compatibility information for the mail server, mail client, and EmailXtender server in EmailXtender 4.6:




EX Server OS





Microsoft Windows 2000 Server SP3Microsoft

Exchange 2000 SP2




Microsoft Exchange 2003





Note: Outlook 2003 not supported.


• Sun Solaris 8 (Solaris 5.8)• Red Hat Linux 7.2• IBM AIX 4.3.3 or 5.1• IBM OS/400 v5R1• Microsoft Windows 2000

or 2003

Lotus Notes 5.02a - 5.0.12, 6.0 - 6.03, or 6.5

Lotus Notes 5.02a - 5.012

Lotus Domino 6.0 - 6.03

Lotus Notes 6.0 - 6.03


sendmail 8.12.08 • Sun Solaris 8• Red Hat Linux 7.3, 8.0,

9.0• IBM AIX 4.3.3 or 5.1



Item Compatibility


• Microsoft Outlook 2000, XP (Corporate version SP2), or 2003 (without cache mode enabled)

• Lotus Notes 5.02a - 5.0.11, 6.0 - 6.03, or 6.5


• Microsoft Internet Explorer 5.5 SP2 or 6.0 (Microsoft Virtual Machine must be enabled)

• Netscape Navigator 6.23 or 7.01• Sun Java Virtual Machine (JVM) 1.4.2

Supported databases Microsoft SQL Server 2000, Enterprise or Standard editions



16




• Microsoft Windows Installer (MSI)• Microsoft Message Queuing • Microsoft Internet Information Server (IIS) 5.0• Microsoft Data Access Components (MDAC) 2.6 SP1• Microsoft XML Parser 3.0





DiskXtender 2000, Release 5.5


Item Compatibility



17

EmailXtender 4.5The following table lists compatibility information for the mail server, mail client, and EmailXtender server in EmailXtender 4.5:



Mail Server Mail Server OS Mail ClientEX Server Mail Client EX Server OS



• Microsoft Windows NT 4.0 SP5

Microsoft Outlook 98, 2000, or XP


Microsoft Windows 2000 Server with SP2 or SP3



Microsoft Outlook 98, 2000, or XP


Lotus Domino 4.66

• Sun Solaris 8 (Solaris 5.8)

• Red Hat Linux 7.2• IBM AIX 4.3.3• IBM OS/400 v5R1• Microsoft Windows

2000• Microsoft Windows

NT 4.0 SP5

Lotus Notes 5.02a - 5.012 or 6.0 - 6.03




Lotus Domino 6.0 - 6.03

Lotus Notes 6.0 - 6.03

sendmail 8.12.08 • Sun Solaris 8 (Solaris 5.8)

• Red Hat Linux 7.3, 8.0, or 9.0

• IBM AIX 4.3.3



Item Compatibility


• Microsoft Outlook 98, 2000, or XP (Corporate version SP2)• Lotus Notes 4.66, 5.02a - 5.0.1,1 or 6.0 - 6.01




Supported databases • Microsoft SQL Server 2000, Enterprise or Standard editions• Microsoft SQL Server 7.0



18

EmailXtender 4.4The following table lists the operating systems that are supported for use with LEGATO Messaging products with EmailXtender 4.4:









DiskXtender 2000

Table 9. Supported Operating Systems for EX 4.4

Messaging Product Component and Release Operating System

EmailXtender Server 4.4 Microsoft Windows 2000 Server with SP2 or SP3

EmailXtender Domino Journaling 4.4

• Sun Solaris 8 (Solaris 5.8)• Red Hat Linux 7.2• IBM AIX 4.3.3• IBM OS/400 v5R1• Microsoft Windows NT 4.0 SP5

MilVault 4.4 • Sun Solaris 8 (Solaris 5.8)• Red Hat Linux 7.3, 8.0, or 9.0• IBM AIX 4.3.3


Item Compatibility



19

The following table lists third-party mail product support with LEGATO Messaging products (except for the mail server, mail client, and mail client on the EmailXtender server) for EmailXtender 4.4:


Table 10. Third-Party Mail Product Support for EX 4.4

Messaging Product Third-Party Mail Product

EmailXtender 4.4 • Microsoft Exchange 5.5 SP3 or 2000 SP2• Microsoft Outlook 98, 2000, or XP (Corporate Version SP2)• Lotus Domino 4.66, 5.02a - 5.09a• Lotus Notes 5.02a - 5.09a

EmailXtender Search Plug-in 4.4

• Microsoft Outlook 98, 2000, or XP (Corporate version SP2)• Lotus Notes 4.66, or 5.02a - 5.09a

MilVault

space4.4 sendmail 8.12.08

space4.3 sendmail 8.10 - 8.12

Notes Listener

space4.4 Lotus Domino 4.66 or 5.02a - 5.09a

space4.3 Lotus Domino 4.66 or 5.02a - 5.09a


Item Compatibility











20

EmailXtender 4.3The following table lists the operating systems that are supported for use with LEGATO Messaging products with EmailXtender 4.3:

The following table lists third-party mail product support with LEGATO Messaging products (except for the mail server, mail client, and mail client on the EmailXtender server) for EmailXtender 4.3:





DiskXtender 2000

Table 12. Supported Operating Systems for EX 4.3

Messaging Product Component and Release Operating System

EmailXtender Server 4.3 Microsoft Windows 2000 Server with SP2

EmailXtender Domino Journaling 4.3 • Sun Solaris 5.8• Red Hat Linux 7.3

MilVault 4.3 • Sun Solaris 5.8• Red Hat Linux 7.3

Table 13. Third-Party Mail Product Support for EX 4.3

Messaging Product Third-Party Mail Product

EmailXtender • Microsoft Exchange 5.5, SP3, or 2000• Microsoft Outlook 98, 2000, or XP (Corporate Version SP2)• Lotus Domino 4.66 or 5.02a - 5.0.11• Lotus Notes 4.66 or 5.02a - 5.0.11• MAILSweeper 4.2 SP2 and 4.3

EmailXtender Search Plug-in 4.3

• Microsoft Outlook 98, 2000, or XP• Lotus Notes 4.66 or 5.02a - 5.09a

MilVault 4.3 sendmail 8.10 - 8.12

Notes Listener 4.3 Lotus Domino 4.66 or 5.02a - 5.09a


Item Compatibility



21

The following table lists additional compatibility information for EmailXtender 4.4:


Item Compatibility


• Microsoft Internet Explorer 5.0 - 6.0 (Microsoft Virtual Machine must be enabled)

• Netscape Navigator 4.79, 6.23 or 7.01










DiskXtender 2000



22

EmailXaminer 3.0The following table lists support and compatibility information for EmailXaminer 3.0:

Table 15. EmailXaminer 3.0 Support and Compatibility Information

Item Compatibility

Compatibility with EmailXtender

EmailXtender 4.7 and 4.6 SR2

Note: EmailXaminer and EmailXtender must not be installed on the same server.

Also, EmailXaminer clients should not be installed on the EmailXtender server, and EmailXtender clients should not be installed on the EmailXaminer server.

Supported third-party mail products

Microsoft Exchange 5.5, 2000 or 2003• Exchange 5.5 or Exchange 2000 requires Outlook XP

on the EmailXaminer server• Exchange 2003 requires Outlook 2003 on the

EmailXaminer server

Lotus Domino 5.0.12 or higher, 6.x or 6.5.x• Domino 5.x requires Notes 5 on the EmailXaminer

server• Domino 6 requires Notes 6 on the EmailXaminer

server• Domino 6.5 requires Notes 6.5 on the EmailXaminer

server

Supported operating systems

• Windows 2000 Server/Advanced Server with Service Pack 4 or higher, Windows 2003 or Windows 2003 Enterprise Server





• Microsoft Windows Installer (MSI)• Microsoft Data Access Components (MDAC) 2.7.1



VMware EmailXaminer is supported on a VMware client running against a VMware GSX Server.

Note: The hardware recommendations for EmailXaminer may not be sufficient for running EmailXaminer under VMware.




23

The following table lists support information for the EmailXaminer Manager Client for EmailXaminer 3.0:

The following table lists support information for the EmailXaminer Reviewer Client for EmailXaminer 3.0:


Table 16. Support Information for EmailXaminer Manager Client 3.0

Item Support

Third-party mail products • Microsoft Outlook 2000, XP or 2003• Lotus Notes 5.0.12 or higher, 6.x or 6.5.x

Operating systems • Windows 2000 Professional, Server or Advanced Server

• Windows XP• Windows 2003 Server or Enterprise Server

Third-party software • Internet Explorer 6.0 (for report generation)

Table 17. Support Information for EmailXaminer Reviewer Client 3.0

Item Support

Third-party mail products • Microsoft Outlook 2000, XP or 2003• Lotus Notes 5.0.12 or higher, 6.x or 6.5.x

Operating systems • Windows 2000 Professional, Server or Advanced Server

• Windows XP• Windows 2003 Server or Enterprise Server

Third-party software • Internet Explorer 6.0 or later


Item Compatibility


EmailXtender 4.7, 4.6 SR2, 4.6 SR1, 4.6, and 4.5



• Microsoft Exchange 5.5 SP3 or 2000 SP2• Microsoft Outlook 98, 2000, or XP (Corporate Version

SP2)• Lotus Domino 5.02a - 5.0.11 or 6.0 - 6.03


Microsoft Windows 2000 Server with SP3



24

The following table lists support information for the EmailXaminer Reviewer Client for EmailXaminer 2.1:

EmailXaminer 2.0 SR1The following table lists support and compatibility information for EmailXaminer 2.0 SR1:





• Microsoft Windows Installer (MSI)• Microsoft Message Queuing • Microsoft Data Access Components (MDAC) 2.6 SP1• Microsoft XML Parser 3.0



Table 19. Support Information for EmailXaminer Reviewer Client 2.1

Item Support

Third-party mail products • Microsoft Outlook 98, 2000, XP (Corporate version SP2), or 2003 (without cache mode enabled)

• Lotus Notes 4.66, 5.02a - 5.0.11 or 6.0 - 6.01

Operating systems • Microsoft Windows NT Workstation 4.0, SP6 (for Reviewer computers only)

• Microsoft Windows 2000 Professional, Server, Advanced Server

• Microsoft Windows XP

Table 20. EmailXaminer 2.0 SR1 Support and Compatibility Information

Item Compatibility


EmailXtender 4.5, 4.4, and 4.3.1



Microsoft Windows 2000 Server with SP3


Item Compatibility



25

The following table lists support information for the EmailXaminer Reviewer Client for EmailXaminer 2.0 SR1:


Supported databases • Microsoft SQL Server 2000, Enterprise or Standard edition

• Microsoft SQL Server 7.0







Table 21. Support Information for EmailXaminer Reviewer Client 2.0 SR1

Item Support

Third-party mail products • Microsoft Outlook 98, 2000, or XP (Corporate version SP2)

• Lotus Notes 4.66, 5.02a - 5.0.11 or 6.0 - 6.01

Operating systems • Microsoft Windows 2000 Professional, Server, Advanced Server

• Microsoft Windows XP


Item Compatibility


EmailXtender 4.3, 4.2 SR3, 4.2 SR2, and 4.2 SR1

Note: With EmailXtender 4.3, EmailXaminer and EmailXtender must not be installed on the same server.

Supported databases • Microsoft SQL Server 2000, Enterprise or Standard edition

• Microsoft SQL Server 7.0



Table 20. EmailXaminer 2.0 SR1 Support and Compatibility Information

Item Compatibility



26

EmailArchive 2.1The following table lists support and compatibility information for EmailArchive 2.1:





Table 23. EmailArchive 2.1 Support and Compatibility Information

Item Compatibility


• Microsoft Exchange 5.5 or 2000 with latest service packs

• Microsoft Outlook 2000• Lotus Domino 4.66 or 5.02a - 5.09a• Lotus Notes 4.66 or 5.02a - 5.09a


Microsoft Windows 2000 Server with SP1 or SP2


• Microsoft Windows Installer (MSI)• Microsoft Message Queuing• Microsoft Internet Information Server (IIS) 5.0• Microsoft Windows Terminal Services (when NAS

devices are used)





• DiskXtender 2000• DiskXtender Appliance Edition 5.2 and 5.3


Item Compatibility



27

Compatibility Between Messaging ProductsThe following sections list the compatibility of each LEGATO Messaging product with other LEGATO Messaging products.

EmailXtender and EmailXaminer

*Not installed on the same server.

EmailXtender and EmailXtract

EmailXaminer Version

EX 4.7 EX 4.6 SR2

EX 4.6 SR1

EX 4.6 EX4.5 EX 4.4 EX 4.3.1

EX 4.3EX 4.2 SR3

EX 4.2 SR2

EX 4.2 SR1

3.0 !* !*

2.1 !* !* !* !* !*

2.0 SR1 !* !* !*

2.0 !* ! ! !

EmailXtract Version

EX 4.7 EX 4.6 SR2

EX 4.6 SR1

EX 4.6 EX4.5 EX 4.4 EX 4.3.1

EX 4.3 EX 4.2 SR3

EX 4.2 SR2

EX 4.2 SR1

4.7 !

4.6 SR2 !

4.6 SR1 !

4.6 !

4.5 !

4.4 !

4.3 ! !

4.2 ! ! !



28

EmailXtender and the Domino Journaling Utility for UNIX and AS/400

EmailXtender and MilVault

EX Domino Journaling Utility Version

EX 4.7

EX 4.6 SR2

EX 4.6 SR1

EX 4.6 EX4.5 EX 4.4 EX

4.3.1EX 4.3 EX 4.2

SR3EX 4.2 SR2

EX 4.2 SR1

4.7 !

4.6 SR2 !

4.6 SR1 !

4.6 !

4.5 !

4.4 ! !

4.3 ! ! ! !

4.2 ! ! !

MilVault Version

EX 4.7

EX 4.6 SR2

EX 4.6 SR1

EX 4.6

EX 4.5

EX 4.4

EX 4.3.1

EX 4.3

EX 4.2

4.7 !

4.6 SR2 !

4.6 SR1 !

4.6 !

4.5 !

4.4 ! !

4.3 ! ! ! !

4.2 ! ! ! ! !



29

Third-Party Instant Message Proxy Servers Used with EmailXtender

EmailXtender supports the capture and archiving of instant messages through the use of third-party instant message proxy server software. The proxy server software captures instant message conversations and converts them into SMTP messages that are then sent to EmailXtender to be archived and full-text indexed as any other SMTP message.

Proxy servers from the following companies are supported:

• Akonix Systems, Akonix L7 Enterprise version 4.0• FaceTime™ Communications (using XML and not Text Version formats)• IMlogic, IMlogic IM Manager version 6.5

For information on configuring these proxy servers with EmailXtender, please see the appropriate proxy server documentation.

Third-Party Applications that Use EmailXtenderIron Mountain® provides an email archiving solution that incorporates a subset of the EmailXtender technology. For information about this solution, contact Iron Mountain.

Third-Party CD Devices Used with EmailXtenderCD devices are not directly supported by EmailXtender 4.7.

The following table lists third-party CD devices that are compatible with EmailXtender 4.3, 4.3.1, 4.4, 4.5, 4.6, 4.6 SR1, and 4.6 SR2. Other devices are available through the use of DiskXtender 2000. See http://www.legato.com/resources/compatibility/DX2000.pdf for more information on DiskXtender 2000.

Table 24. CD Device Compatibility Information

CD Device

NSM Galaxy (SCSI, RS-232)

NSM Satellite / NSM Comet (SCSI, RS-232)

NSM Mercury (SCSI-2, RS-232)

NSM CDR-100

ASM xxx

Pioneer DMR-1004X

Panasonic LF-J50, LF-J100 (no PD media)

Sony CDL2200, CDL2100, CDL1100



30

Attachment File Types That EmailXtender Can IndexIn addition to full-text indexing email messages, EmailXtender can perform full-text indexing on a wide array of attachments as well as text embedded in an email, as long as they are of a supported file type.

Attachment Indexing in EmailXtender Release 4.7

EmailXtender Release 4.7 and later automatically indexes the following file types:

JVC MC-1200, MC-1600, MC-2100, MC-2200, MC-2600, MC-8100, MC-8200, MC-8600

Plasmon D-Series

Kodak CDL-144 / CDL-54

Grundig GMx-1035, GMx-2105, GMx-3280, GMx-3560

Cygnet ID100

Pioneer DRM-6??X

Nakamichi MJ-4.8S, MJ-5.16S

• Adobe Acrobat PDF versions 2.x - 5.x, and 6.01 (including protected PDF)

• Microsoft EML • Uniplex

• ANSI Text • Microsoft Excel 2, 5, 95, 97, 2000, XP, and 2003

• Wang IWP

• ASCII Source Code • Microsoft PowerPoint 4, 95, 97, 2000, XP, and 2003

• Wang WP PLUS

• ASCII Text • Microsoft Word for DOS

• Windows Write 1.0, 2.0, 3.0

• ASCII Transcript • Microsoft Word for Windows 1, 2, 6, 95, 97, 2000, XP and 2003

• WordPerfect 4.2, 5.0, 6.0, 7.0, 8.0, 10, and 2000

Table 24. CD Device Compatibility Information

CD Device



31

Attachment Indexing in EmailXtender Release 4.6. 4.6 SR1, and 4.6 SR2

EmailXtender Release 4.6, 4.6 SR1, and 4.6 SR2 automatically indexes the following file types:

Note: EmailXtender can also index .zip files as long as the file types included within the .zip file are supported and as long as the .zip file is not password-protected.

Using the Attachments tab of the Cabinet Properties dialog box in EmailXtender, you can choose whether to index the following attachment file types:

• Adobe Acrobat PDF versions 2.x - 5.x, and 6.01 (including protected PDF)

• Compuserve E-mail • Microsoft Works 1, 2, 3, and 4 (word processor only)

• Wordstar 3, 4, 5, 6, 2000

• DisplayWrite 4, 5 • Microsoft RTF (Rich Text Format)

• XML

• Frame Work 3 • Multimate 3.0, 4.0, 5.0, Advantage

• XYWrite

• HTML data (not HTML tags)

• Open Access II • ZipEmailXtender can also index .zip files as long as the file types included within the .zip file are supported and as long as the .zip file is not password-protected.

• IBM DCA/RFT • Oracle 8

• IBM FFT • Other spreadsheets

• Lotus AmiPro • Professional Write

• Lotus Manuscript • Q & A Write

• MASS-11PC • SGML Text Only

• ANSI Text • Lotus AmiPro • SGML Text Only

• ASCII Source Code • Lotus Manuscript • Uniplex

• ASCII Text • MASS-11PC • Wang IWP

• ASCII Transcript • Microsoft EML • Wang WP PLUS

• Compuserve E-mail • Microsoft Word for DOS

• Windows Write 1.0, 2.0, 3.0

• DisplayWrite 4, 5 • Multimate 3.0, 4.0, 5.0, Advantage

• Wordstar 3, 4, 5, 6, 2000

• Frame Work 3 • Open Access II • XML

• HTML data (not HTML tags)

• Oracle 8 • XYWrite

• IBM DCA/RFT • Professional Write

• IBM FFT • Q & A Write



32

• Microsoft Excel 2, 5, 95, 97, 2000, XP, and 2003• Microsoft PowerPoint 4, 95, 97, 2000, XP, and 2003• Microsoft Word for Windows 1, 2, 6, 95, 97, 2000, XP and 2003• Microsoft Works 1, 2, 3, and 4 (word processor only)• Microsoft RTF (Rich Text Format)• Other spreadsheets• WordPerfect 4.2, 5.0, 6.0, 7.0, 8.0, 10, and 2000

Attachment Indexing in EmailXtender Release 4.4 and 4.5

EmailXtender Release 4.4 and 4.5 automatically indexes the following file types:

Note: EmailXtender can also index .zip files as long as the file types included within the .zip file are supported and as long as the .zip file is not password-protected.

Using the Attachments tab of the Cabinet Properties dialog box in EmailXtender, you can choose whether to index the following attachment file types:

• Adobe Acrobat PDF versions 2.x - 5.x (including protected PDF)• ASCII Text• dBase III Plus & IV / Microsoft FoxPro• Microsoft Excel 2, 5, 95, 97, and 2000• Microsoft PowerPoint 3, 4, 95, 97, and 2000• Microsoft Word for DOS (all versions)• Microsoft Word for Windows 1, 2, 6, 95, 97, and 2000• Microsoft Works 2, 3, and 4• Microsoft Works for Windows 3, 4, and 95 (4.5)• Microsoft RTF (Rich Text Format)• WordPerfect 4.2, 5.0, 5.1, 6.0, 7.0, 8.0, and 9.0 (2000)

• ASCII Source Code • Lotus AmiPro • Spreadsheet/Other

• ASCII Transcript • Lotus Manuscript • Uniplex

• Compuserve E-mail • MASS-11PC • Wang IWP

• DisplayWrite 4, 5 • Multimate 3.0, 4.0, 5.0, Advantage

• Wang WP PLUS

• Frame Work 3 • Open Access II • Windows Write 1.0, 2.0, 3.0

• HTML data • Oracle 8 • Wordstar 3, 4, 5, 6, 2000

• HTML Raw Codes • Professional Write • XYWrite

• IBM DCA/RFT • Q & A Write

• IBM FFT • SGML Text Only



33

Attachment Indexing in EmailXtender Release 4.3

EmailXtender Release 4.3 automatically indexes the following file types:

• Adobe Acrobat PDF versions 2.x - 5.x (excluding protected PDF)• ASCII text• dBase III Plus & IV / Microsoft FoxPro• Microsoft Excel 2, 5, 95, 97, and 2000• Microsoft PowerPoint 3, 4, 95, 97, and 2000• Microsoft Word for DOS (all versions)• Microsoft Word for Windows 1, 2, 6, 95, 97, and 2000• Microsoft Works 2, 3, and 4 (word processor only)• Microsoft Works for Windows 3, 4, and 95 (4.5)• Microsoft RTF (Rich Text Format)• WordPerfect 4.2, 5, 5.1, 6, 7, 8, and 9 (2000)• WordPerfect for Windows

EmailXtender Language SupportEmailXtender supports the processing of messages and attachments in a variety of languages. This support includes the use of EmailXender on German and French software versions, providing selected local language strings for the Search Plug-in and the Web Search client, and processing messages and attachments in Western and Central European languages.

This information supersedes the information in the EmailXtender Installation Guide.

The following sections list language support for EmailXtender 4.7. Earlier versions are not listed.

These capabilities are discussed in the following sections.

• "Support for German and French Language Environments" on page 33• "Selected Local Language Strings For Search Clients" on page 34• "Characters Supported in Messages and Attachments" on page 34

Support for German and French Language Environments

The EmailXtender server can be installed in the German and French language environments listed in the following table on German or French operating systems, respectively.

See your mail server or mail client documentation for the supported operating system versions for the mail server or mail client.



34

When any EmailXtender component is installed on French or German language versions of Windows, the component must be installed using the default path provided by the installation wizard. Installation paths and SQL database names and paths cannot include any extended characters (characters with values greater than 128).

In addition, no EmailXtender name fields should use extended characters. Such fields include EmailXtender rules, service account names, folder names, and so on. Do not use a mailbox with a user name or display name that uses extended characters for the EmailXtender MAPI profile or for the mailbox connector used for journaling. If you do so, you could lose the connection to the mail server services. Similarly for Notes, do not use an EmailXtender Notes user name that uses extended characters.

Selected Local Language Strings For Search Clients

EmailXtender supplies local language strings for use in the Web Search client and the Search Plug-in for the following non-English languages:

• German• French• Spanish• Italian

Characters Supported in Messages and Attachments

EmailXtender supports the use of a large number of languages in messages and attachments.

Table 25. Supported German and French EmailXtender Configurations

Mail Server Mail ClientEmailXtender Server OS

EmailXtender Database

German Exchange 2000 German Outlook 2000 or 2003

German Windows 2000or Windows 2003

German SQL Server 2000, Standard or Enterprise edition

German Exchange 2003

German Domino 5.0.2a-5.0.13 German Notes 5.0.2a-5.0.13, 6.0-6.0.4, 6.5-6.5.3

German Domino 6.0-6.0.4

German Domino 6.5-6.5.3

French Exchange 2000 French Outlook 2000 or 2003

French Windows 2000or Windows 2003

French SQL Server 2000, Standard or Enterprise edition

French Exchange 2003

French Domino 5.0.2a-5.0.13 French Notes 5.0.2a-5.0.13, 6.0-6.0.4, 6.5-6.5.3

French Domino 6.0-6.0.4

French Domino 6.5-6.5.3



35

• The LATIN-1 character set is supported and includes languages such as English, German, French, Spanish, Italian, Danish, and Swedish. For more information, see "LATIN-1 Character Support" on page 35.

• The LATIN-2 character set is supported with some restrictions and includes languages such as Czech, Hungarian, Polish, Croatian, Romanian, Slovak, and Slovenian. For more information, see "LATIN-2 Character Support" on page 35.

• Japanese and Simplified Chinese are supported with some restrictions. For more information, see "Japanese and Simplified Chinese Language Support" on page 36.

LATIN-1 Character Support

The LATIN-1 character set is supported for messages and attachments and includes languages such as English, German, French, Spanish, Italian, Danish, and Swedish. You use the LATIN-1 character set by setting the Windows default language code page to Windows code page 1252; this is the default language code page for the LATIN-1 language versions of Windows. The following table lists the major EmailXtender capabilities and the support for those capabilities using the LATIN-1 character set with the designated mail server.

LATIN-2 Character Support

The LATIN-2 character set is supported with some restrictions and includes languages such as Czech, Hungarian, Polish, Croatian, Romanian, Slovak, and Slovenian. You use the LATIN-2 character set by setting the Windows default language code page to

Table 26. Support for Messages and Attachments Using LATIN-1 Characters

Message Can Be

Mail Server Type

Exchange Domino SMTP

Ingested by (brought into) EmailXtender Yes1 Yes Yes

Archived by EmailXtender Yes Yes Yes

Indexed by EmailXtender Yes Yes Yes2

Searched Using Search Plug-in or Web Client Yes3 Yes3 Yes2

Shortcut Using EmailXtract Yes1 Yes Non-applicable

Displayed Using Mail Client or EmailXtender Yes3 Yes3 Yes2

1Folder names containing multi-byte characters cannot be processed by EmailXtract.2SMTP messages use a restricted character set that causes characters with values higher than 128 to not be searchable or to not display properly. Opening these messages in an email client allows those messages to be displayed properly. For more information, see the EmailXtender Release Notes.3When you perform a search or display a search result using EmailXtender, you use the default language code page of the computer running the Search Plug-in or Web Search client to determine what character set to use. For more information, see the EmailXtender Release Notes.



36

Windows code page 1250; this is the default language code page for the LATIN-2 language versions of Windows. The following table lists the major EmailXtender capabilities and the support for those capabilities using the LATIN-2 character set with the designated mail server.

Japanese and Simplified Chinese Language Support

You can use EmailXtender to process Japanese and Simplified Chinese messages that have been sent or received by Japanese or Simplified Chinese versions of Microsoft Outlook 2000 or Microsoft Outlook XP installed on the corresponding language versions of Microsoft Windows 2000 or Microsoft Windows XP. EmailXtender allows you to archive and search Japanese messages encoded by JIS, Shift-JIS, JIS-Allow 1 byte Kana, EUC, and Simplified Chinese messages encoded by GB2312 and HZ.

To archive, index, and search for messages that use Japanese or Simplified Chinese multi-byte characters, the system must meet the following requirements:

• The EmailXtender server must be using an English-language version of Windows 2000. Do not install EmailXtender on a Japanese or Chinese language version of the Windows operating system.

Table 27. Support for Messages and Attachments Using LATIN-2 Characters

Message Can Be

Mail Server Type

Exchange Domino SMTP

Ingested by (brought into) EmailXtender Yes1 Yes Yes

Archived by EmailXtender Yes Yes Yes

Indexed by EmailXtender Yes Yes2 Yes3

Searched Using Search Plug-in or Web Client Yes4 Yes2,4 Yes3

Shortcut Using EmailXtract Yes1 Yes Non-applicable

Displayed Using Mail Client or EmailXtender Yes4 Yes4 Yes3

1Folder names containing multi-byte characters cannot be processed by EmailXtract.2The default language code page for the EmailXtender server must be set to LATIN-2 for Notes to process LATIN-2 messages properly. This will cause some LATIN-1 extended characters (those with values higher than 128) to be indexed incorrectly.3SMTP messages use a restricted character set that causes characters with values higher than 128 to not be searchable or to not display properly. Opening these messages in an email client allows those messages to be displayed properly. For more information, see the EmailXtender Release Notes.4When you perform a search or display a search result using EmailXtender, you use the default language code page of the computer running the Search Plug-in or Web Search client to determine what character set to use. For more information, see the EmailXtender Release Notes.



37

• The mail server must be an English language version of either Microsoft Exchange 5.5 or 2000 running on an English language version of Windows 2000, and the appropriate language code pages must be installed on the mail servers and the domain servers for those mail servers, as described in the Microsoft Exchange documentation.

Note: Lotus Domino and Microsoft Exchange 2003 are not supported with the use of Japanese or Simplified Chinese multi-byte character sets.

Any additional requirements for Japanese or Simplified Chinese multi-byte character support are noted in the EmailXender Installation Guide, the EmailXtender Administrator’s Guide, and the EmailXtender Search User’s Guide where they are applicable.

Documents

Messaging Compatibility Guide