Merchandiser (2)

8/3/2019 Merchandiser (2)

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PRESENTED BY

SANJIT SINGH

MERCHANDISING


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What is merchandising ?

what is merchandise?

What is merchandiser?


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What is merchandising?

Merchandising is the maximize customer

and buyer satisfaction.


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WHAT IS MERCHANDISE?

Merchandise is a activity.

What is merchandiser?

Merchandiser is a persone.


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MERCHANDISER

Seller or menufacturering

merchandiserRetail merchandiser

Buyer merchandiser Visual merchan


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MERCHANDISING

1.Good communication skill

2.Computer knowledge .

3. Inter personal skill.

4.Product technical knowledge.


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Merchandiser

Sampling and pattern

productionBuyer

supplier


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AGENDA

What is merchandising

Roll of factory / buying office/retailmerchandising.

Merchandising key responsibilities.

Negotiation skill developments.

Communication with development .

Co-ordinate with department . Key performance indicators in merchandising.

Report updating.


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WHAT IS MERCHANDISING?

Merchandising a is a function that is created to

perform a set of sequential activities that follow

through from design concept to order

placement to execution to delivery of

merchandise to the satisfaction of customer

expectation.


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ROLL OF FACTORY / BUYING OFFICE/RETAIL

MERCHANDISING.

Design merchandising-concept development.

Buying office merchandising ACT as a virtual

manufacturing agent. Development merchandising-Managing

activities from design initial sample to PP and

line sample .

Operation merchandising monitor order

placement ,execution up to delivery.


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MERCHANDISING KEY RESPONSIBILITIES.

Overall responsibilities.

Update factory monitoring information system,with order, revisions & T & A updates.

Raise P/Os & procuring all goods for the T&Acut date (OTT date)

Making sure that the non material item as

Samples are done on time for cut date. Provide the necessary information to the

factory and customer or buying office team.


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SPECIFIC JOBS

Obtain quotations and rise purchase orders ontime.

Notify short shipment/shipment and sendingpacking list/export report to customers.

Making trim card.

Signing any sub-contrect agreement. Sewing oritems such as Embroidery/printing/sequence

atting etc. Arranging in inspection with external buyers, if any

merchandise, fabric or trim is resected finalizingclaims.

Monitor fabric/trim issues to cutting .


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MERCHANDISING KEY

RESPONSIBILITIES

Follow-up

Follow-up on sempling,getting size break up,

getting best YYS

,fabric/treams deliverys, followupon sub contract activities like,emboidery,

getting all the sample approvals, payment to

suppliers, Trim/fabric;inspection,poly

bag/cortoon measurement and final shipmentstatus


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MERCHANDISING KEY

RESPONSIBILITIES

General rules.

Reply all E mails with in 24 hours.

Recap with customer or buying office merchandising

teams, by conducting weekly TNA meeting. Updating and highlighting any matters beyond your

control to your superiors.

Should know exact stat us at the order detail &

costing. Keep close look on the product as well as the

production teams, by constant visiting to productionline where your product is being produced.

Take total ownership of the order.


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NEGOTIATION SKILL DEVELOPMENTS.

How to gain competency ?relevant knowledge Technology/soft

skill/current global market condition/whatcompetitors do differently/new mythology inprocess management/problem solving.

Techniques.(Japanese way)Gain skill -practice/internship/roll modelapproach/communication skill.

Right attitude -change management learn to

accept mistakes and constructive criticisms/giverespect to get respect/respect to knowledge /learning attitude.


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COMMUNICATION WITH

DEVELOPMENT . Communication skill process.

In this process of passing information and

understanding from one person to another.the

communication process involves sis basicelement.

Sender(encoder),massage,channel,recever(dec

oder),noise and feedback.


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BASICS OF COMMUNICATION

In organizational contexts, messages typically havea definite.

Objective

To motivate.

To inform.

To teach.

To persuade.

To entertain.

To inspire.

This definite purpose is in fact, one of theprincipal, differences between casual conversation

and managerial communication.


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BASICS OF COMMUNICATION

Nonverbal communication-nonverbal massage induce imagebehaviors used to communicate.

Image-include photographs, film chart,tables,graphs,andvideo.

Nonverbal behaviors-include action, body languge,and activelisting.

Action and body language include eye contect,gestures,facialexpressions ,posture and appearance.

The effective communicator maintains eye contact for four to

five seconds before looking. Away. gestures should benatural and well timed. grooming and dress should beappropriate for the situation.

Listing requires good eye contact, alert body posture, andthe frequent use of verbal and non verbal encouragement.


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CO-ORDINATE WITH DEPARTMENT .

Progress meeting. Submit relevant information on time.

Proactive driven follow-up chart.

Less Email internally and be in contract with cross

functional team. Under standing that all are running for a common

good.(its only a matter of different thread of samepuppet).

Understand that time take to make a set of peopleto a teamforming/norming/conforonting/perfoprming.


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KEY PERFORMANCE INDICATORS IN

MERCHANDISING.

On time delivery (OTD). On time tracking (OTT).

Sample hit rate (CT1).

Order management cycle time .

Cut :- ship. Order :-ship.

Order inquiry response time .

P CD hit rate.

Budgeted loadingSAH/month.

Budgeted sale SAG/month.

Budgeted style changes/month.

Number one or two with the customer.


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REPORT UPDATING.

Update the ERP system.

T & A update .

Order progress meeting update.

Subcontracting (in or out) plan .

Shipment plan (monthly/ weekly).

KPI measurement chart update.

P P meeting schedules.

Customer order summary update.

Documents

Merchandiser (2)