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BUYINGBUYINGANDANDMERCHANDISEMERCHANDISEMANAGEMENTMANAGEMENT
- Elkana Timothy Yoe, ST, MM, MT -
OVERVIEWOVERVIEW
Objective:• To understand product life-cycle• To identify customer who are targeted
This session to develop the appropriate retail competencies in relation to buying and merchandising, category management, and merchandise knowledge.
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy2
• To identify customer who are targeted
OptimumProfit
BASIC PHILOSOPHYBASIC PHILOSOPHY
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy3
S T R A T E G Y
ProfitTarget
Delivery _________Delivery ON-TIME
Quality ___________Quality SPECIFIED
Quantity ____________Quantity AS NEEDED
Pricing ________Pricing WORTH
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy4
Supplier __________Supplier TRUSTED
Quantity ____________Quantity AS NEEDED
Have the Right ITEM
At the Right TIME
In the Right PLACE
5 RIGHTS IN MERCHANDISING5 RIGHTS IN MERCHANDISING
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy5
In the Right PLACE
In the Right QUANTITY
At the Right PRICE
TYPES OF MERCHANDISETYPES OF MERCHANDISE
1. Staple merchandise
2. Assortment merchandise
3. Fashion merchandise
4. Seasonal merchandise
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy6
4. Seasonal merchandise
5. Fad merchandise
TYPES OF MERCHANDISE (1)TYPES OF MERCHANDISE (1)STAPLE MERCHANDISE:Regular products/basic items carried by a retailer.
Example:Grocery Store Milk, Bread, etc.Book Store Writing book, pencil, pen, etc.Automotive Oil, Lamp, etc.
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy7
Automotive Oil, Lamp, etc.
Basic stock lists specify inventory level, color, brand, style, category, size, package, etc.
TYPES OF MERCHANDISE (1)TYPES OF MERCHANDISE (1)Inventory Level for Staple Merchandise:
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy8
TYPES OF MERCHANDISE (2)TYPES OF MERCHANDISE (2)ASSORTMENT MERCHANDISE:A variety of products which the retailer must carry in order to give customers a proper selection.
Example:Apparel Store Shirt in red color, black color, white color, etc.Bicycle Store Kids bike, BMX, MTB, Road bike, etc.
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy9
Bicycle Store Kids bike, BMX, MTB, Road bike, etc.Shoes Store Sport shoes, Formal shoes, Canvas shoes, etc.
Decision on assortment:- product lines, styles, designs, and colors are projected- model stock plan
TYPES OF MERCHANDISE (3)TYPES OF MERCHANDISE (3)FASHION MERCHANDISE:Products that may have cyclical sales due to changing tastes and life-styles.
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy10
STAPLE vs FASHIONSTAPLE vs FASHION
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy11
Staple Merchandise• Predictable Demand• Relatively Accurate Forecasts• Continuous Replenishment
Fashion Merchandise• Unpredictable Demand• Difficult to Forecast Sales• Merchandise Budget Plan
(Open-to-Buy)
TYPES OF MERCHANDISE (4)TYPES OF MERCHANDISE (4)SEASONAL MERCHANDISE:Products that sell well over non-consecutive time periods.
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy12
TYPES OF MERCHANDISE (5)TYPES OF MERCHANDISE (5)FADS MERCHANDISE:Products which are generated by trend of technology, artist, movie, icon, event, etc..
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy13
THE PRODUCT LIFE CYCLETHE PRODUCT LIFE CYCLE
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy14
THE PRODUCT LIFE CYCLETHE PRODUCT LIFE CYCLE
Strategy Variable
Introduction Growth Maturity Decline
Target Market
High-income innovators
Middle-income adapters
Mass market Low-income and laggards
Variety One basic Some variety Greater Less
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy15
Variety One basic offering
Some variety Greater variety
Less variety
Distribution Intensity
Limited or Extensive
More retailers More retailers
Fewer retailers
Price Penetrating of Skimming
Wide range Lower prices Lower prices
Promotion Informative Persuasive Competitive Limited
THE PRODUCT LIFE CYCLETHE PRODUCT LIFE CYCLE
STAPLE FASHION SEASONAL FADS
Sales over many seasons
Yes Yes Yes No
Sales of a specific style over many seasons
Yes No Yes No
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy16
seasons
Sales vary dramatically from one season to the next season
No Yes Yes No
Illustration(sales against time)
time
sale
s
time
sale
s
timesa
les
time
sale
s
Sales Qty(Unit)
CLASSIC
THE PRODUCT LIFE CYCLE (1)THE PRODUCT LIFE CYCLE (1)
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy17
Period
“CLASSIC” PRODUCT LIFE-CYCLE:Product never ‘out-of-date’, there is only a little bit change.
THE PRODUCT LIFE CYCLE (2)THE PRODUCT LIFE CYCLE (2)Sales Qty
(Unit)
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy18
FADS
“FADS” PRODUCT LIFE-CYCLE:Product will change in the shortest time (easy come easy go).
Period
THE PRODUCT LIFE CYCLE (3)THE PRODUCT LIFE CYCLE (3)Sales Qty
(Unit)
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy19
VacuumPeriod
“RECURRING” PRODUCT LIFE-CYCLE:The product is reintroduced after some periods.
Period
BRAND ALTERNATIVESBRAND ALTERNATIVESManufacturer Brands (National)Designed, produced, and marketed by a vendor and sold by many retailers.
Private Label (Store Brands)Developed by a retailer and only sold in the retailer’s outlets.
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy20
Premium
Generic
Comparable to, even superior to, manufacturer’s brand quality with modest price savings.
Target a price-sensitive segment by offering a no-frills product at a discount price.
CATEGORIES OFCATEGORIES OFPRIVATE BRANDSPRIVATE BRANDS
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy21
Copycat
Exclusive co-brands
product at a discount price.
Imitate the manufacturer’s brand in appearance and packaging, perceived as lower quality, offered at a lower price.
Developed by a national brand vendor and sold Exclusively by the retailer. Difficult for consumers to compare prices for virtually the same product
RETAILER’SRETAILER’SBRANDING EFFECTSBRANDING EFFECTS
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy22
ADVANTAGES
• Help retailers build their image and traffic flow
• Reduces selling/promotional expenses
• More desired by customers
DISADVANTAGES
• Lower margins
• Vulnerable to competitive pressures
• Limit retailer’s flexibility
MANUFACTURER LABELSMANUFACTURER LABELS
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy23
• More desired by customers
• Customers patronize retailers selling the branded merchandise
• Large retailers can push some of the financial risk of buying merchandise back onto the vendor
ADVANTAGES
• Unique merchandise not available at competitive outlets
• Exclusivity boosts store loyalty
DISADVANTAGES
• Require significant investments in design, global manufacturing sourcing
• Need to develop expertise in
PRIVATE LABELSPRIVATE LABELS
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy24
loyalty
• Difficult for customers to compare price with competitors
• Higher margins
• Need to develop expertise in developing and promoting brand
• Unable to sell excess merchandise
• Typically less desirable for customers
EARLY ADAPTERS
TREND CONSCIOUS
CONSUMER TYPESCONSUMER TYPES
Buying and Merchandise Management (by Elkana Timothy Yoe, ST, MM, MT):
Merchandise Strategy25
TREND LEADER
TREND FOLLOWER