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The Digital Consultant 2011
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Digital inspiration and strategy that delivers results for clients wherever they may be
THE MENU OF OPPORTUNITY
Roger Smith www.thedigitalconsultant.biz
The Menu Of OpportunityThe Menu Of Opportunity
Roger Smith www.thedigitalconsultant.biz
A PLAN SO CUNNING ……A PLAN SO CUNNING ……(With apologies to Edmund Blackadder)
Roger Smith www.thedigitalconsultant.biz
The Online ChallengeThe Online Challenge
Web ‐Open Social Networks – ‘Closed’
Content / Brand / Communication
Web Open Social Networks Closed
Online Reputation – if you don’t build it others will
Roger Smith www.thedigitalconsultant.biz
The Menu Of OpportunityThe Menu Of Opportunity
The definition of the Digital Vision, supporting and enhancing the Vision of The ClientConfirmation of the three key strands that will impact upon Confirmation of the three key strands that will impact upon the Digital Strategy‐Digital Environment & TrendsBusiness & Marketing Objectives and their digital ‐ Business & Marketing Objectives and their digital
alignment‐ Investment & ResourcesP f d R O I Performance measurement and Return On Investment analyticsIdentification and clear directions on the establishment of digital channels‘Competitor’ analysis and benchmarkingDigital revenue Streams Digital revenue Streams
Roger Smith www.thedigitalconsultant.biz
The Menu Of OpportunityThe Menu Of Opportunity
Digital Strategy encompassing the following:
The management and propagation of digital content across multi The management and propagation of digital content across multi channelsMonitoring, leading and managing the ConversationsP ti d i th ff ti f th li b d Promoting and measuring the effectiveness of the online brand values of the ClientTools to help with the delivery the digital strategyNew and emerging opportunities & technologiesThe Social Media Marketing Mix – what it isHow to optimise publications for online deliveryHow to optimise publications for online deliverySetting up your own live streaming video channel for eventsMobile & Apps
Roger Smith www.thedigitalconsultant.biz
The Menu Of OpportunityThe Menu Of Opportunity
Web Development including site architecture analysis and development
Digital Strategy Development
Social Media Development & Market Research Servicesp
UX ‐User Experience Analysis
Project Management & DocumentationProject Management & Documentation
Digital / Online Policy Development
Training & DevelopmentTraining & Development
Roger Smith www.thedigitalconsultant.biz
Social Media Development & Social Media Development & Market Research Services
Roger Smith www.thedigitalconsultant.biz
Social Media Development & Social Media Development & Market Research Services
Buzz Monitoring – what is being said, trends, opportunities, threats?
Competitor and trend analysis ‐ who are they, what is the size of their following?
Social media content propagation and integration – spread the message from one source to multiple sources
Blog management – content, copyrighting, promotion, evaluation
Facebook, Twitter, stand alone social media platform development and management
Social media Project Management & Documentation
Corporate Social Media Training
S i l M di P li D l t Social Media Policy Development
Social Media Project Management & Documentation
Roger Smith www.thedigitalconsultant.biz
About thedigitalconsultantAbout thedigitalconsultant
Roger Smith is an international digital consultant specialising in digital strategy development and social media.As Director of Online Operations for the As Director of Online Operations for the British Council in East Asia he developed regional and country strategies for Digital Engagement and was one of a small group of three that developed the global strategy for the British Council
www.thedigitalconsultant.biz
for the British Council.He has chaired international committees in marketing and public relations for the nonprofit, cultural heritage sector and managed online operations for universities
http://thedigitalconsultant.blogspot.com
http://twitter.com/digiconsultantmanaged online operations for universities His TheDigitalConsultant blog charts social media trends and digital developments and is one of the highest ranked for all European and UK IT blog sites.
http://www.facebook.com/pages/Auckland/The‐Digital‐Consultant/118738971514155
[email protected] and UK IT blog sites. He was a Singaporean PR until July 2010 ConsultMeNow
Roger Smith www.thedigitalconsultant.biz