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MENTORSHIP AS A DYNAMIC PLATFORM FOR NEWCOMER INCLUSION
The power of Mentorship: Creating diverse and Inclusive
Community
Settlement Services: Volunteer & Community Connections
Volunteer & Community Connections
Mentoring Program
Settlement Mentoring
Learning in Action (LIA)
Field Trip / Networking
Workshop English
Conversation Circle
Community Navigators
Other Volunteer Roles….
Volunteer Program
Volunteer Program
Mentors English
Conversation Circle Facilitator
Translator / Interpreter
Community Navigators
Others
Long Term Residents New Immigrants
What is Settlement Mentoring?
Volunteer Connections Settlement Mentoring
Settlement Mentor Volunteer
Newcomer
Newcomers are matched with local residents.
Settlement Mentoring
Newcomer can meet a Settlement Mentor Volunteer:
once a week for 2 - 4 hours for 3 - 6 months
A mentor is a person from the community who has registered to volunteer with ISSofBC and is interested in meeting newcomers to Canada to help them get settled here.
Settlement Mentoring One-on-one match Family match
Language Learning Mentoring
LINC/ESL program
Learning in Action Mentor Volunteer & ESL Circle Volunteer
LINC Student
Volunteer & Community Connections program
Matching process
- Volunteer Recruitment
- Interviews and Screening (mentors and mentees)
- Training and orientation
- Match planning
- Match meeting
- Regular follow-ups
- Evaluation
Benefits and outcomes of mentorship:
• Enhancing the settlement of newcomers • Improving community awareness • Promoting cross-cultural exchange • Understanding diverse multicultural community • Feeling of inclusiveness • Offering presence, time, support, experience and
FRIENDSHIP
Questions?
Career Paths for Skilled Immigrants
Funded by the Ministry of Jobs, Trade and Technology
and Immigration, Refugees and Citizenship Canada
Career Paths for Skilled Immigrants Back in Motion
Rehab Inc.
Program Overview
Career Paths for Skilled Immigrants Career Paths is an employment support program that provides occupation-specific resources and support to help immigrant jobseekers move into careers that match their qualifications.
Participants can access these services:
Career counselling
Strategic job search support and workshops
Financial support for limited academic upgrading, exams, credentialing and more!
Industry and networking connections
Mentorship and work experience opportunities
Career Paths for Skilled Immigrants
Back in Motion Rehab Inc.
How the program works?
1. Meet with a Career Counsellor for an individualized assessment and goal setting
2. Determine steps towards your career goal and prepare a customized Action Plan
3. Attend workshops, job search cafes and industry insiders to enhance your job search skills
and increase your knowledge about the local labour market
4. Get matched with a mentor for one-on-one occupation specific coaching
5. Receive limited financial support to bridge any potential gaps in your skill set
The Career Paths program is delivered by the
following Service Provider Organizations:
Back in Motion
MOSAIC
North Shore Multicultural Society
Douglas College
Abbotsford Community Services
Inter-Cultural Association of Greater Victoria
Central Vancouver Island Multicultural Society
Immigrant Services Society of BC
PICS – Progressive Intercultural Community Services Society
Career Paths for Skilled Immigrants Back in Motion
Rehab Inc.
Program Streams
Depending on your occupation and the region you live in, will determine where
you can receive services and what stream you may be eligible for.
Stream 1
BC Priority Occupations
Occupation Specific Region Specific
Stream 3
Unregulated Professions
Stream 2
Regulated Professions
Career Paths for Skilled Immigrants Back in Motion
Rehab Inc.
Career Paths at Back in Motion
Back in Motion delivers Career Paths for
Stream 2 and Stream 3
in the following locations:
Richmond/South Delta
Surrey/Langley/Aldergrove/White Rock/North Delta
Career Paths for Skilled Immigrants Back in Motion
Rehab Inc.
What is a Regulated and an Unregulated
Profession?
Regulated Professions – Stream 2 Unregulated Professions – Stream 3
A profession that does NOT require
Registration with a Regulatory Body or a
license to practice (e.g. Marketing,
Sales, Human Resources)
A profession that requires Registration
with a Regulatory Body and a license to
practice (e.g. Pharmacist, Dentist,
Lawyer, Physiotherapists)
Career Paths for Skilled Immigrants
Back in Motion Rehab Inc.
Occupations served in Stream 1:
BC Priority Occupations Business and Admin
Administrative Officers NOC 1221
Administrative Assistants NOC 1241
Financial Officers NOC 1111
Accounting Technician/ NOC 1311 Bookkeeper
Construction and Engineering
Construction Managers NOC 0711
Civil Engineers NOC 2131
Mechanical Engineers NOC2132
Electrical and Electronics Engineers NOC 2133
Education and Social Services
Social and Community Service NOC 4212
University Profs and Lecturers NOC 4011
College & other Vocational Instructors NOC 4021
Early Childhood Educators and Assistants NOC 4214
Health
Registered Nurses NOC 3012
Licensed practical Nurses NOC 3233
Medical Sonographers NOC 3216
General Practitioners NOC 3112
Health Care Assistant/Care Aides NOC 3413
Specialist Physicians NOC 3111
Technology
Info Systems Analysts/Consultants NOC 2171
Programmers/Interactive Media Developer NOC 2174
Computer Network Technicians NOC 2281
Software Engineers and Designers NOC 2173
Sales and Service
Retail and Wholesale Trade Managers NOC 0621
Restaurant and Food Service Managers NOC 0631
Corporate Sales Managers NOC 0601
Career Paths for Skilled Immigrants Back in Motion
Rehab Inc.
Who serves Stream 1?
If you are one of the Stream 1 Occupations, please get in contact with the following organizations: MOSAIC: Business Administration
Douglas College: Health
Douglas College: Education and Social Services
ISS of BC: Technology
ISS of BC: Construction and Engineering
PICS: Sales and Services
Note: Contact information for Career Paths service providers are listed on the Welcome BC website https://www.welcomebc.ca
Career Paths for Skilled Immigrants Back in Motion
Rehab Inc.
Who is Eligible?
Permanent residents of Canada (5 years or less)
Intermediate English Level (minimum of CLB 5)
Pre-arrival experience: 3 years or 1 year for youth (19-30 years old)
Unemployed or underemployed (additional eligibility applies)
Non-EI and/or BCEA recipient
*Former Skills Connect Clients are not eligible
Career Paths for Skilled Immigrants Back in Motion
Rehab Inc.
Eligibility: Additional details
Stream 2: Regulated Professions
o Unemployed or underemployed English proficiency CLB 6+
Stream 3: Unregulated Professions
o Unemployed or underemployed English proficiency CLB 5+
Career Paths for Skilled Immigrants Back in Motion
Rehab Inc.
Why Mentorship
The mentoring services assist Career Paths clients to gain better understanding of
the Canadian Labour market and to identify their professional entry into the
labour force.
Connecting with their mentor increases client contact with the working
population who are closely linked to their professions
The mentoring services assist clients to connect with local professionals and
establish their own networks of industry personnel. These networks can then
facilitate job opportunities and increase client placement.
Career Paths for Skilled Immigrants
Back in Motion Rehab Inc.
How it works – process
Client is referred to mentorship by their Career Paths Counsellor
Client meets with a mentorship coach for assessment process and
intake
Client attends training/orientation session
Client creates a profile in the MentorConnect database
Matching process may take a 2-3 weeks
Mentorship relationship is established
Mentorship Coach follows through the process and provides support
Career Paths for Skilled Immigrants
Back in Motion Rehab Inc.
Client selection for mentorship
Intermediate to advanced level of English proficiency (generally CLB level
5 and up);
Be certified in a profession, trade or high skill occupation in their home
country and have a substantial amount of work experience in their pre-
landing occupation;
Job Search ready meaning they already participated in a number of Career
Paths workshops and are actively looking for work; and,
Able to commit to meeting with a mentor on a regular basis over the
course of 2 – 4 months
Career Paths for Skilled Immigrants Back in Motion
Rehab Inc.
Identifying Mentors
Have Canadian experience in the field in which they will mentor
Have an established network of professional contacts
Have current knowledge of the profession and the industry such as labour
market trends, industry trends, skills and competencies in demand by
employers
Able to commit to meeting with a mentee on a regular basis over the course of
2 – 4 months during which time they are willing to share knowledge about the
industry and Canadian workplace culture
Career Paths for Skilled Immigrants
Back in Motion Rehab Inc.
Career Paths for Skilled Immigrants
Back in Motion Rehab Inc.
Contact Info
Interested in learning more? We can help you reach your Canadian Employment Goals!
Call us at 604-575-3800
Service Locations:
Back in Motion Richmond: #110 – 6651 Elmbridge Way
Back in Motion Surrey: #240 – 7525 King George Hwy
[email protected] careerpaths.ca
www.iecbc.ca
Mentorship as a Dynamic Platform for Newcomer
Inclusion October 25, 2019
@iec_bc @iecbc
Daisy Quon Senior Manager, Stakeholder Relations
www.iecbc.ca
BC Labour Market Demand
BC Labour Market Outlook 2018
www.iecbc.ca
Supply – Demand Disconnect
Unemployment and Underemployment of skilled
immigrants is a persistent and pervasive issue
54%LOWER
Underemployment:
Personal income of recent
immigrants compared to
Canadian-born individuals
Personal
Income of
Canadian-
born
Individuals
$$$
2016 Census
www.iecbc.ca
Why? Many factors including: Employers:
• not recognizing international qualifications as equivalent to domestic
• Canadian experience requirement
• Bias (unintended?) in hiring practices
• Lack of understanding of immigrant inclusive hiring and retention
www.iecbc.ca
We work with employers to equip them with solutions, tools and resources they need to connect to global talent.
About IEC-BC
www.iecbc.ca
IEC-BC Programs & Resources
www.iecbc.ca
MentorConnect Addresses multiple newcomer employment barriers:
• Lack of understanding of Canadian/BC labour
market
• Lack of professional networks
• Essential skills for Canadian/BC workplace
soft/essential skills
• Perceived as being “higher risk”
www.iecbc.ca
How does the Program work?
3-4 Meetings In-person
Phone Online
2 or more referrals
www.iecbc.ca
IEC-BC’s Role:
• 680+ mentors
• 15 employer partners
• 10 service provider partners
www.iecbc.ca
Service Delivery Partners
www.iecbc.ca
Out of the mouths of mentors:
• “Some of the stories that you hear, people with 30+ years of experience and they are working low-skilled jobs – it’s a grounding experience. I want to support newcomers as much as I can, and what I get in return is humility.” – General Manager, City of Vancouver
• “ Mentoring has opened my eyes. I’m not so quick to judge when a resume is poorly written and doesn’t hit the mark. I know now, it doesn’t mean they’re not the person for the job. It makes you realize what people go through when they move to a new country and rebuild their lives.” Former City Engineer
www.iecbc.ca
Connections Events
• Coaching
• Speed Mentoring
• Hiring events
• Hackathons
= Recruitment Strategy
www.iecbc.ca
Connections Events
Connects employers to newcomers:
• Increased awareness of this talent
pool
• Opportunity to expand talent pipeline
• Increased understanding of immigrant
hiring and retention ‘best practices’
www.iecbc.ca
Connections Events Addresses multiple newcomer employment barriers:
• No Canadian experience
• De-valuing/not recognizing international training
and experience
• Lack of professional networks
• Essential skills
• Perceived as “higher risk”
www.iecbc.ca
Employer & Industry Partners
www.iecbc.ca
The Intended Impact: Changing Employer Behaviour
• Valuing of international training and experience
• Increased cross cultural ‘fluency’
• Understanding the global context
• Making the ‘human connection’
= more immigrant inclusive hiring practices, policies and workplaces
www.iecbc.ca
Visit our website:
iecbc.ca
THANK YOU!
@iec_bc @iecbc
The power of Mentorship: Creating diverse and Inclusive Community
Settlement Employment Services
RESPECT in
the Workplace
Online Learning
for Temporary
Foreign
Workers
TechWomen
Employer
Relations
SpecialistsJob Quest for
Women
Job Quest
❖ One-on-one services and workshops from expert employment counsellors: including resume and cover letter support, information on Canadian workplace rights and expectations, and interview skills
❖ Connections with the best programs and referrals for clients’ specific needs
❖ Provides flexible appointments that allow clients to continue with English classes, work, or family commitments.
❖ Choice of seven locations within Metro Vancouver: including Coquitlam, Burnaby, New Westminster, Langley, and Maple Ridge.
Job Quest
❖ Services to meet unique needs of female jobseekers
❖Workshops in an all-female environment
❖ Mentoring opportunities
❖ Child-minding services and bus tickets to workshops
❖ Referrals to employer interviews
❖ Connections to networking events
Job Quest for Women
❖ Employer Relations Specialist serve multi-barriered clients in finding work
❖ Maintain a network of employers and job leads through ISSofBC job board
❖ Referrals to employers
❖ Placement-related coaching and support
❖ Hiring events and career-related workshops
❖ Diversity training for HR staff and culturally competent hiring tips
Employer Relations Specialists
This 9 month, part-time pre employment program offers:
❖ Introductory web development and web design
❖ Job readiness and soft skills training
❖ Tech volunteer opportunities
❖ Networking with women in tech: job-shadowing and connections to mentors
❖ Child-minding services available during pre-employment and language classes
TechWomen
❖ Online English courses: can be completed at any time, from the comfort of your home
❖ Needs assessment including strengths and barriers: development of an individualized learning plan
❖ Individualized feedback from experienced Case Manager
❖ English courses with themes such as:❖ Understanding the Canadian workplace
❖ Practicing Assertiveness and Stress Management
❖ Conflict Management Skills
Online Learning for Temporary Foreign Workers
❖ Free legal services for people who have experienced sexual harassment in workplace
❖ Public legal education on workplace harassment
❖ Referrals for employment and settlement services: including counselling
❖ Services offered in English, French, and Spanish
❖ Hotline for free legal advice: available Tuesday-Saturday
Respect in the Workplace Legal Clinic
Referral and Mentoring Flow
RESPECT in
the Workplace
Online Learning
for Temporary
Foreign
Workers
TechWomen
Employer Relations
Specialists
JobQuest for
Women
JobQuest
❖ https://issbc.org/service-types/get-settled
❖ https://issbc.org/service-types/english-language-skills
❖https://issbc.org/service-types/find-work
❖ https://issbc.org/service-types/explore_entrepreneurship
ISSofBC’s services
ISSofBC today
• 17 offices in 9 communities in Metro Vancouver and Squamish
• Refugee resettlement through 7 locations throughout BC
Liza Bautista currently manages a variety of settlement employment programs for immigrants and refugees, including several targeted towards jobseekers with gender barriers or customized for participants from specific sectors such as the tech sector. She also manages an online learning program for Temporary Foreign Workers and an anti-sexual harassment in the workplace legal support for immigrants.
Over the years, Liza has contributed significantly to the development and delivery of a broad range of services for jobseekers from various backgrounds, including internationally-trained professionals, and refugees and newcomers with multiple barriers such as live-in caregivers, temporary foreign workers, women and youth. These services have included pre-employment, internship, leadership mentoring, and advanced employment services.
Liza continues to volunteer actively with community, school and grassroots organizations focused on settlement, integration, and social justice, and is also an avid commuter cyclist.
Presenters Bio