8/3/2019 Members Circle, January 2012 Newsletter

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contents

Valentine’s Day: Believe it or not

Important notice: start using newaddresses or Alliant paymentsand deposits

Happy Valentine’s Day rom ourmembers

ww.alliantcreditunion.org a newsletter or Alliant Credit Union members

DIVIDEND

ebruary Savings Dividend

ECLARED JANUARY 19, 2012

he February 2012 Savingsnd IRA dividend, declared

1/19/2012, provides a Compounded

Annual Percentage Yield o

1.00% APY

 

ividends are paid on the

ast day o the month to

ccountholders who have

maintained an average daily

alance o $100 or more.

avings dividend is subject to

hange monthly.

February Checking Dividend

DECLARED JANUARY 19, 2012

The February 2012 High RateChecking dividend, declared

01/19/2012, provides a Com-

pounded Annual Percentage

Yield o

0.95% APY 

Checking dividends are paid on

he last day o each month to

accountholders who meet the

equirements o the account.

Checking dividend is subject to

change monthly.

January 201

members circle

Important notice: start using new addresses for Alliant payments and depositsHead’s up: the addresses or making Alliant deposits, loan payments and credit card payments have changed.

Send deposits and loan payments to:

Alliant Credit Union

PO Box 2387

Des Plaines, IL 60017-2387

Send VISA® credit card payments to:

Alliant Credit Union

PO Box 1666

Des Plaines, IL 60017-1666

Use these new addresses or any uture deposits or paymentsand be sure to update your bill pay provider with the newpayment addresses. To avoid glitches, discard any deposit

 tickets, loan coupons, mailing labels and payment envelopes that have the old addresses. Additionally, the mailing address

or eDeposits has changed. I you have a supply o eDepositenvelopes, please discard these and order a new supply throughAlliant Online Banking.Meanwhile, Alliant oers many other ways or you to makedeposits and payments that are quick, easy and convenient.• Make deposits online – Use our online deposit services,

eDeposit and eDepositPlus ,1 available through online bankingat www.alliantcreditunion.org

• Make deposits at ATMs – Access more than 80,000 surcharge-ree ATMs nationwide to make account inquiries, deposits andwithdrawals2

• Make loan payments online with AlliantOnline Banking at www.alliantcreditunion.org:~ Transer unds rom Alliant accounts – Use Alliant Onli

Banking to transer unds rom your Alliant savings orchecking account directly to your Alliant credit card

account or other loan~ Use ree online bill pay3 – Pay all your bills including

Alliant loans, mortgage and credit cards online or reewith no monthly ees, no limit on the number o payeesand no transaction ees

~ Transer unds rom other fnancial institutions – Transunds rom accounts you have at other fnancial institu

 to make Alliant loan payments or deposits to your Alliasavings or checking account…or ree

For more inormation, visit www.alliantcreditunion.org or, or 24/7 personal service, call 800-328-1935.

1 You must meet certain criteria to qualiy or eDeposit and eDepositPlus . Alliant members will see the “Deposit Checks Online” link on the right side o the screen ater logging into Alliant Online BaMembers who qualiy or eDeposit services will be able to enroll immediately. Limitations apply. 2 Surcharge-ree ATMs include Alliant-owned ATMs and ATMs that are part o the Alliance One, AlBank o the West, CO-OP Network, Credit Union 24 CU Here and Publix Presto networks. Transactions perormed at other ATMs may be subject to the ATM owners surcharge ee. Not all ATMs accep

deposits. Please see our online ATM Locator at www.alliantcreditunion.org or a list o ATMs that accept deposits or are surcharge-ree. 3 An Alliant checking account or HSA is required or use witBill Pay. There are no ees to maintain a Bill Pay account. However, i incurred, applicable ees will apply. Please reer to the Alliant Fee Schedule at www.alliantcreditunion.org/services/ees/ or a clist o these types o ees. Fees may reduce earnings on the accounts.

Valentine’s Day: Believe it or notLast year, the typical American spent $116.21 on

Valentine’s Day merchandise and estivities and this

year’s price tag is expected to be even higher,

according to the National Retail Federation.

Here are some Valentine’s Day stats that may or

may not surprise you:

• 190millionValentine’sDaycardsareexchangedeach year in the United States. When you include

the cards exchanged in schools, the fgure goes

up to 1 billion. Elementary school teachers

receive the most cards. There’s only one larger

card-sending holiday: Christmas with 2.6 billion

cards exchanged

• 15millione-Valentinesweresentonlinein2010

• InadditiontotheU.S.,thisholidayiscelebrated

in Australia, Canada, France, Mexico and the

United Kingdom

• 85%ofallValentinecardsareboughtbywom

• 73%ofowersforValentine’sDayarebought

by men

• About50%ofValentine’sDaycardsare  

purchased in the six days prior to the holiday

• TherstValentine’sDayboxofchocolateswa

introducedbyRichardCadburyin1868.(Nowprofts or Valentine’s Day chocolates and cand

surpass$1,011billion)

• AboutoneinfourAmericansdonotcelebrate

the holiday at all

• 53%ofAmericanwomensaytheywoulddum

their boyriend i he didn’t get them anything

or Valentine’s Day

Sources: census.gov, history.com, internetretailer.com, corporate.hallmark.com,womensday.com

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At Alliant, everyday is a Valentine’s Day – a chance to provide members like you with riendly, efcient and personalized service.

Note: We ran out o space or members’ Valentine messages in this issue, so look or a ew more in the February issue o Members Circle

Victoria Lucas, Tucson, AZ 

Just a quick message to thank you or absolutely GREAT customer service. I am a new

member o Alliant and had several questions about opening an account in the name o

my Trust. Your customer service representative Christopher Wing (in the Tempe ofce)

was extraordinarily helpul and, in act, just gave me a phone call to alert me that my

check had arrived and that he would let me know when it cleared. That kind o service

is rare nowadays and is much appreciated, and I just wanted to recognize it.

Happy Valentine’s Day rom our members

Karen Bader, Belmont, CA

Joanna Smith was soooo good to me. Treated me like a amily member.

Took 20 minutes to secure a loan to take my 80-year-old mother to Paris.

She’s always gracious and helpul. Thank you.

(Karen’s mother, Barbara, in Paris) 

Member

Victoria Molinelli, Redwood City, CA

Maritza Polk has helped me many times. When I’m nervous about an issue,

she calms me down and always goes the extra mile to ulfll my requests.

Unortunately, I cannot give raises, but I can give her “a million praises” or

her outstanding service.

Kim Johnson, Las Vegas, NV 

I wish to compliment two individuals who helped me big time with some

problems I had with my interactions. They are superb examples o quality

sta: Mary Sawin who handled my VISA card issue and Joan Foerster

who handled my IRA issue.

Dorothy Flaherty, Citrus Heights, CA

Thank you or your service. I joined the credit union and started saving my pennies as soon as

I graduated rom design school. Now, I’m 85 and it’s difcult to leave my house. I enjoy your

online banking. When I have a problem there is always someone to help me by phone.

Tyler Coyle, Turlock, CA

I recently came into the branch at work hoping to resolve an issue with my debit card and

credit cards. I believed the card numbers had become compromised and wanted new cards

issued. Mike Nestor helped me with enthusiasm and proessionalism that exceeded my

highest expectation. I greatly appreciate Mike or his help. THANK YOU MIKE!!!

Christopher Wing, Member

Service Representative,

Tempe, AZ 

Joan Foerster, Senior IRA Represen

tive (let) and Mary Sawin, Plastic C

Representative

Chicago, IL, Headquarters 

Maritza Polk, Membe

Service Representative

San Francisco, CA

Mike Nestor, Senior Member Service

Representative, Oakland, CA

Joanna Smith, Membe

Service Representative,

San Mateo, CA

Alliant employee

fce closingsnt will be closed in observance

e ollowing holidays:

sidents’ Dayonday, February 20, 2012

venient 24/7/365 account accessnlinebankingat  ww.alliantcreditunion.org

obilebankingappforAndroid  ™

nd iPhone®

emberContactCenter  800-328-1935

elfServiceTelephone 800-482-5328

ver80,000surcharge-free  TMs nationwide

dial direct: Alliant is there when you need us

POBox66945,11545W.TouhyAvenue

Chicago,IL60666-0945

www.alliantcreditunion.o

NEW2

 

For Alliant Service Center locatioAlliant Online Banking, and prod

service inormation, visit our webwww.alliantcreditunion.org

This newsletter is or members’ personal use only. Reand/or selling the contents o this newsletter without permission rom Alliant Credit Union is prohibited. CoArticles are prepared as an educational service or AThey should not be relied on as a substitute or individor legal research. Articles in this newsletter are not inused (and may not be relied on) or penalty avoidance

Alliant Retirement andInvestment Services

Financial Advisors are available toserve members in AZ, CA, CO, FL,HI, IL, NJ, NY, TX, VA, WA, WI.Call 800-328-1935, option “9”.

Deposits/PaymentsPO Box 2387Des Plaines, IL 60017-2387

Credit Card PaymentsPO Box 1666Des Plaines, IL 60017-1666

All Other Correspondence andIRA and HSA depositsPO Box 66945, Chicago, IL 60666-0945

Mortgage Hotline800-365-7003

Mon–Fri, 6am–7pm CTSat, 8am–12pm CT

Auto/Home Insurance888-380-9287Mon–Fri, 6am–10pm CTSat, 6am –8pm CT

GreenPath® Debt Solutions877-337-3399Mon–Thur, 7am–9pm CTFri, 7am–6pm CTSat, 8am–5pm CT

Alliant Headquarters11545 W. Touhy AvenueChicago, IL 60666

Member Contact Center800-328-1935

24/7 personal assistancetdd /tty 773-462-2300

Sel Service Telephone (SST)800-482-532824/7 automated account access

VISA® Debit Card800-328-1935

VISA® Credit Cards24/7 Member Service/Account Ino/Lost or Stolen:866-444-8529

VISA® Git CardPurchase: 800-328-1935Support Center: 866-466-2362

Federally insuN