Upload
others
View
8
Download
0
Embed Size (px)
Citation preview
Member Handbook
1
HBAMemberHandbook
MissionStatement
Ourpurposeistobuildtrustandknowledgeamongourmembersbyfosteringthedevelopmentofstrongbusinessrelationshipsthatallowforthegrowthofeachindividual.
GoalofNetworkingGroupOurGOAListoeducatethemembersofHBAtobecomeyoureffectivesalesandmarketingteam.
CoreValues
AsamemberofHBAyouagreeto:
1. Providequalityservicesatthepriceyouquote.2. Betruthfulandhonestinyourwork.3. Worktobuildtrustwitheachmember.4. Followuponallreferralsinatimelymannerappropriately
foryourprofession.5. Haveapositiveandsupportiveattitudewithallmembers
andtheirreferrals.6. Adheretotheethicalstandardsofyourprofession.
Remember - Building Trusting Business Relationships Takes Time,
Commitment & Work
2
HOUSATONICBUSINESSALLIANCE
MeetingAgenda
7:00-7:15 PersonalNetworking
7:15-7:20 Introductions/WelcomeGuests
7:20-7:25 EducationSegment
7:25-7:45 One-minuteMarketing
7:45-7:50 ExecutiveCommitteeReports
7:50-8:00 Break/PersonalNetworking
8:00-8:10 SpeakerPresentation
8:10-8:30 Testimonials&Referrals
8:30 Wrap-upIOutthedoor
3
MaximizeyourMembership
HowdoyougetthemostoutofHBA?1. Attendeveryweeklymeeting.2. Beactive.3. Comepreparedtoparticipateinameaningfulway.4. Bringyourownbusinesscardsforthecardbox.5. Besurethatinformationonallmembersisatyourfingertipssoyoucan
makereferrals.Keeptheirbusinesscardshandyandentertheircontact informationintoyourcontactlistonyourcomputerandphone.
6. Planyourweeklymarketingmomentaheadoftime.7. Gettoknowmembersbetterwithindividualmeetings-often.8. Beearlyformeetingsandnetwork.
CreatingTrustandCredibilityIT TAKES TIME - If you build it they will come
AtOurMeeting• TreatHBAasyourbestcustomer• Makeitapriority• Beontime• Usethenetworkingtimetonetwork• Welcomeguests-introduceyourself• Bepreparedfor:
-yourmarketingmoment-your10minutepresentation-referralsandtestimonials
• Alwayshaveatestimonialforamember• Bepositive• SupporttheExecutiveCommittee
OutsideOurMeeting• Setupone-on-onemeetingswithmembers• Prepareforone-2-one’stomakethemeffective• Listeneverywhereforreferralopportunities• Carrymemberbusinesscardswithyou• Havemembercontactinformationinyourphone• Invitegueststospreadtheword• Sponsoroutsidebusinessevents• InviteHBAmemberstooutsideevents• Followupquicklywithreferralsyoureceive• Thankmemberswhogaveyoureferrals
4
PlanningyourMarketingMoment
It takes time and effort!
Goal:Totrainyourmarketingandsalesteamto effectivelypromoteyourbusiness.
Eachweekin60secondsorlessyourjobisto:
1. Educatethegroupaboutyourwork,servicesandvalues,and2. Bespecificinstatingwhatwouldmakeagoodreferralforyouthis
week-sotheyknowhowtohelpyouinameaningfulway.Toeffectivelyplanyourmarketingmomentconsiderthefollowing:1. Whataretheproductsorservicesyouprovide?2. Whatproblemsdoyouhelpsolve?Whatpainofotherscanyou
eliminate?3. Whatbenefitsdoyouprovidetoyourclients?4. Whatdifferentiatesyoufromothersinyourfield?5. Whatareyourqualifications?
-education-training-background-experience
6. Wheredoyoutypicallygetyourbusiness?7. Whoareyourclientslikelytobe?8. Canyousharerecentorsignificantclientsyouhavehelped?9. Doyouhavevisualexamplesofyourwork?
-brochures,pictures,samples10.Whoareyourkeyreferralsources?11.Whatmakesagoodreferralforyou?
Thinkingthroughthesequestionswillhelpyoudevelopameaningfulmarketingmoment every week. Pick a different small and specific idea or issue everyweektohighlight.Varyiteachweek.Bespecific.Makeitinterestingsoitwillstickinpeople’sminds.
5
MarketingMomentFormat
1. Introduceyourself:yourname,profession&company.
2. Pickaportionofyourbusinesstohighlight:Listvariousproductsorservicesyouprovide.Useanitemfromthepreviouspage.Pickonetohighlight.
3. Brieflygiveanexampleofaproblemyouhelpedresolve.
4. Askforaspecificleadyouwouldlikethisweek.-anameorcompanyforwhichyouwouldlikeanintroduction-aspecifictypeofpersonorprofessionalyouwouldliketo meetorhelp-workinaspecificindustryformemberstokeepinmindforyou.-aspecifictypeofclient
5. Closewithyournameandaprofessionaltagline.
Createyourtagline!
Ataglinewillbeamemorablehookwhichpeoplewillassociatewithyouandyourbusiness.Listeneachweektothetaglinesofothersandaskforhelpifyouarehavingtroublecomingupwithoneforyourbusi-ness.
6
TenMinutePresentation
Thereisnoneedtostress.Youwillhavegivenplentyofmarketingminutesbythetimeyougiveyourtenminutepresentationandwillhaveobservedmanyothers.
Below is a worksheet to help you put together your first majorpresentation. Someof itwillbeverymuchlikeyourshortermarketingmoments.
Introduction: 1-2 minutes about yourself and your company(education,credentials,experience,uniqueservices). Alsogivealittleinformationaboutyourselfonapersonalbasis-knowingwhatyoudoinyoursparetime,yourinterests,hobbies,etc.maycreateanunexpectedconnectionwithanothermember.Havingfoundacommongroundmayhelpyoubuildabetterrelationshipandthereforemorereferrals.
ShortStory:5-6minutesdiscussingaclientcaseandasolutionyouprovided.1. Whatwastheproblem?2. Howdidyousolveit?3. Whatwastheendresult?
Considerdiscussingindustrymythsorsomeofthebenefitsyourserviceoffers.
Referrals: 1-2minutesidentifying2or3typesofreferralsyouareseeking.
Giveamemoryhook-yourtagline-andconcludewithyournameandcompany.
7
TenMinutePresentation-Cont.
Besureto:-Introduceyourselfwithpersonalandworkinformation.-Makeyourtopicspecific-Givesomeexamplesofpriorwork-Askquestionstoengagetheaudienceonly-donotopentogeneralquestions-Considertellinganappropriatefunnystory-Provideasummaryhandout-Askforthereferralwhichwouldhelpyouthemost-Givefactsandbenefits-Beenergeticinyourpresentation-askforgeneralquestionsaboutyourtopicattheendofyourpresentation-Askforone-2-one’s
Trynotto:-Gettootechnical-Askforquestions-youmaynotbeabletoanswerthem-Askopen-endedquestionswhichstrayawayfromyourpresentationtopic
Referrals
YoujoinedHBAtogrowyourbusiness.Thegoalofthenetworkinggroupistoworktogetherasamarketingteamforeachother.Wedothisbypassingreferrals.Justgivingareferralofsomeonewhomightbeableto benefit from the service another member provides is not enough.Referrals must be of good quality - the sort that leads to the kind ofbusinesswhichthemembersneed.
8
Ho
usato
nicBusinessAllia
nce:Referra
lLog
and
Follo
wup
Da
teR
ec’dR
eferral
Na
me
From
Da
teof
Co
ntact
Da
teof
Meeting
Follo
wU
p
Status
C=C
losed
FU
=Follo
wup
N
o=R
efusedV
aluefo
rC
losed
Offsho
ot
Referra
ls
9
Referrals-Cont.
Random referrals - such as providing a painter with the address of ahousethatneedstobepaintedisnotagoodreferral.So,whatdoesmakeagoodqualityreferral?-thereferralisthenameofaspecificperson-youhavealreadyspokenwiththatpersonabouttheworkofthe memberyouarereferring,andsuggestedthatthemembercouldbe helpful.-youknowthatthepersonisinneedoftheservicethememberprovides.
Wheredoyoufindreferrals?-Listenallthetime:-marketingmoments-10-minutepresentations-one-2-one’s-networkingevents-yourclients,familyandfriends-listeneverywhere.
Whatdoyoudowhenyouhavealeadforamember?-talktothereferralfirstandletthemknowyouhavesomeonewhocanhelpthem-askifitisoktohavethemembercallorifitisoktogivethemtheirnumber-givethereferralthemember’scardandcontactinformation-completethereferralformfortheHBAmeetingand-duringreferralsandtestimonialspassthatreferral!
REMEMBER:ITALLTAKESTIME!
10
Referrals-Cont.
WhatdoIdowiththosereferralslips?First:rememberthattheslipsprovidethisinformation!
White:Givetothemembertowhomyouaregivingthelead
Pink:ThisgoestotheVicePresident/secretaryduringthereferrals andtestimonialssection.
Yellow:Keepforyourfiles.Useittofollow-uponwiththerecipient.Afteranappropriatetimeperiodfollow-upwiththemembertoseeifthereisanythingyoucandotoassistwiththereferral.Makecontactwiththe referraltoseeifyoucanhelpfacilitateabetterconnection.Ifthereferraldoesn’tworkoutitmayhelptoscheduleaone-on-onewiththemembertobetterplanfuturereferralsforthismember.
Attachedisareferrallogtohelpyoukeeptrackofthereferralsyougiveandthereferralsyoureceive.
Therearethreelevelsofleadsyouwillhearmemberstalkabout:
Level1:AleadfromamemberoftheHBAtoamemberofHBA.Thisisaninsidelead.
Level2:AleadfromamembertosomeonewhoisnotinHBA.Forexample:yougivethenameofanHBAmembertoafriendorassociate.Thisisanoutsidelead.
Level3:Thisisaleadwheresomeoneoutsidethegroupwhowasreferredto you by a member - passes on your name to someone outsidethegroup.ThisisaGREATlead!
11
One-2-One’s
Meeting with individual members gives both members several opportunities.Mostimportantly,whenyougettoknoweachotherbetteronamorepersonallevelyoubegintobuildtrustwitheachother. One-2-One’swillhelpyougetto know each other’s business needs and try to plan way to find referrals tobenefiteachmember.
Scheduleaone-2-one:reachouttoyourmembersandscheduleatime,date and location. It may work well to schedule your appointments at yourofficeorworkplace.Thatwaywhileyougettoknoweachother,youhavetheopportunitytoseewheretheyworkandhowtheydowhattheydo.
Prepare: Review your current needs and be ready to explain how yourmeetingpartnercanlocategoodqualityreferralsforyou.
Share informationbefore themeeting: ifyouthinkthat itwouldbehelpfultosendinformationaheadoftimeseeifyoucanemailorsendthatinformationaheadoftime.
Bringbusinesscards,brochuresorhandouts
Becourteous: keeptheappointment:thisbuildsconfidenceandtrust.Ifyoucan’tmakeitbecourteousandcalltocancel.
Learn:usethistimetolearnasmuchasyoucanaboutyourmeetingpartner.
Makecommitmentsandsetgoals:discussandseeifitispossibletoagreeupongoalsabouthowyoucanhelpeachother.Setupintroductionstopotentialleads.Plananyfollow-upactions.
12
HowDoISuccessfullyInviteGuests?
Guestsareimportanttothegroup.Whenguestsvisitthegrouptheymayeitherneedaserviceprovidedbysomeoneinthegroup,orknowsomeonewhodoes.Mostguestsarealsoapotentialnewmembertothegroup-whichenlargesthepotentialforgrowthofbusinessreferrals.
ThinkbacktowhoinvitedyoutoHBA.Whatpeakedyourinterestsothatyouattendedameetingtoseewhatifitwasaboutandhowitmighthelpyou?
Pointout:• howthestructureworks• thenumberofreferralsorqualityofreferralsthegrouphasgenerated
foryou.• whatmakesupthesalesteamworkingforyou-peoplefromalltrades
and professionspromotingyourbusiness.
Explainthatatthemeetingyourguestwill:• havetheopportunitytopromotetheirbusiness• meettheentiremembership
Anidea:inviteaguestwhoyouthinkcouldbenefitfromaparticularservicetohearamember’s10minutepresentation. Givethespeakerahead’supsotheycanmakeanyadjustmentsthatmightbehelpfultotheguest.
OccupationalPointsofInfluence
Occupational points of influence are businesses which are related in such awayastogenerateleadsforoneanothernaturally.
Whatarebusinessesthathaveanaturalflowfromthatbusinesstoyourown?And what businesses might be the natural recipient of business from yourbusiness?
What are businesses that support your business, or are the most likely togenerateleadsforyou?
Lookattheattachedchartandmakealistofasmanybusinessesasyoucanthinkofthatmightnaturallycreatebusinessleadsforyou.
13
Financial ServicesBusiness Services
Real EstateH
ealth & W
ellnessM
arketing & Events
Accountants
Advertising
Alarm
Systems
Air&
WaterPurification
BakerA
ttorneysBusinessA
ttorneyA
ppraiserC
hiropractorBridalShop
BankerBusinessC
onsultantA
rchitectC
osmetics
Caterer
BookkeeperBusinessM
achinesC
arpetCleaner
Dentist
EventCoordinator
CollectionA
gentC
ellPhoneSalesElectrician
FitnessTrainerFlorist
FinancialPlannerC
omputerSales
GeneralC
ontractorM
assageTherapistJew
elerInsuranceA
gentsC
omputerTraining
Handym
anN
utritionistM
usicianM
erchantServicesD
irectMail
InspectionsO
ptometrist
PhotographerPayrollServices
GraphicD
esignInsurance
Pharmacist
PhotoPreservationStockBroker
HrC
onsultantInteriorD
esignPhysicalTherapy
TravelAgent
InternetServicesLandscaper
SkinCare
WeddingC
oordinatorO
fficeSuppliesM
ortgagePhoneSystem
sM
oversSignC
ompany
PainterStaffingServices
Plumber
WebD
esignPropertyM
anagerRealtor
Thefollo
wing
listsareb
utafew
oftheex
am
pleso
foccup
atio
nalca
tego
riesand
sp
ecificoccup
atio
nsthatm
ak
euptheO
ccupa
tiona
lCo
mm
onPo
intsofInfluence
Thelistsareendless.HBA
hasroomforgrow
thinmanyO
ccupationalCom
monPointsofInfluence
14
Summary
Mostimportantly:Rememberthatdevelopingtrustandconfidencetakestimeandhardwork.Donotexpectreferralstoflowtoyoujustbecauseyouhavejoined a networking group. Expect that it will take a number of months andmaybe a year to begin to generate quality leads - after the members havebeguntoknowyouandtrustyouandyourwork.
• Understandthatthekeytoreferralsistrustandcredibility.
• Makeyourrequestsforreferralsasspecificaspossible.
• Inviteguests-especiallygueststhatwouldmakeagoodmember.
• Scheduleone-on-one’stogettoknowthememberspersonally.
• Arrangeforasubwhenyouhavetomissameeting.
• Follow-uponreferralsyoureceiveinaprofessionalandhighqualitymanner.
• Givehighqualityreferrals.
• Standupwhenpresentingmarketingmoments,andgivingtestimonialsandreferrals.
• IfyoudonothaveareferraltopassduringtestimonialsandreferralsALWAYSgiveatestimonialofsomeone’sworkorhelp.Neversayyouhavenothing.Puteffortintothinkingofsomethingtoshareduringthistime.
• Respectotherswhentheyarepresentingbygivingthemyourfullandundividedattention.
• Reviewtheresultsofreferralsyoureceivewiththepersonwhogaveyouthelead.
• ReadtheattachedPolicies,andBy-lawstobecompletelyfamiliarwiththerulesofthegroup.
• Enjoy!Bepreparedtohavefunandmakelastingfriendships!
15
HousatonicBusinessAlliancePolicies
1. Only one person from each professional classification is permitted tojoin Housatonic Business Alliance. The Membership Committee has finalauthorityoverallclassificationconflicts.
2. Members must represent a single occupation, the occupation for whichtheirmembershipwasapproved.
3. Attendanceatweeklymeetingsisrequired.Membersarelateafter7:15amandareexpectedtostayfortheentiremeeting;thosearrivinglateorleavingbeforetheendofameetingshallreceivehalfandabsence.
4. MembersshallbelongtonootherbusinessnetworkinggroupwhichallowsonepersonperprofessionandwhosepurposeistopassbusinessreferralswhileamemberofHBA.Membershipinotherbusinessgroupswouldreducecommitmenttothegroup.
5. Membersarerequiredtobringareasonablenumberofbusinessreferralsto the members of the group, and/or visitors, and/or contribute to thegroupinothermeaningfulwaystothequalityandhealthofthegroupandmaintenanceofthemembership.
6. Visitorsmayattenduptotwomeetingsbeforeapplyingformembership.
7. Extended absences must be reviewed and approved by the MembershipCommittee.
8. It is the member’s responsibility to file a concern with the MembershipCommittee in the event a visitor conflicts with a member’s classification.This must be done before a visitor is approved for membership. Absentcomplaint,theMembershipCommitteewillassumetherearenoconflicts.
9. MemberswhowishtochangetheirbusinessclassificationmustsubmitanewapplicationforapprovalbytheMembershipCommittee.
10.In the event of problems with a member (ie: with business practices orabilitytocommittothepoliciesofthegroup),theMembershipCommitteemay,intheirsolediscretion,placethememberonprobation.
16
11.A member’s classification may be re-opened in event a member hasnot complied with the policies and rules of the group. The MembershipCommitteehassolediscretiontore-opentheclassification.
12.The Executive Committee: President, Vice President and Secretary-Treasurer,shallbecreditedwithone-halfoftheirmembershipduestheyearfollowingcompletionofafullyearserviceintheirposition.
13.Thegroupwilldevoteatleastonemeetingannuallytogrouptraining.
14.All new members must attend new member training within 60 days ofjoiningthegroupandpriortobeingaddedtothespeakerrotation.
15.Annual dues shall be due on the first of the month of each member’smembershipanniversary.Allduesarenon-refundableandnontransferabletoanothermember.
16.SubstituteprogramshallbeapprovedbytheMembershipCommittee.
17
BY-LAWSOFTHEHOUSATONICBUSINESSALLIANCE
ARTICLEONE:GENERAL
1.15--Purpose:TheHousatonicBusinessAlliance(the“HBA”)isanassociation established to bring together business and professional personsfor the purpose of supporting each other’s business development effortsthroughmutualreferralsandnetworking.
1.25--NetworkOffice: ThebusinessofficeoftheHBAshallbetheaddressoftheTreasurer.
1.35--FiscalYear:ThefiscalyearoftheHBAshallbethecalendaryear.
ARTICLETWO:MEMBERS
2.15 -- Members: The HBA shall have one class of members (each a“Member”orcollectivelythe“Members”),eachofwhomshallbeentitledtoone(1)vote.AMembermaybeanyindividualapprovedbytheMembershipCommittee.
2.25--MembershipCategories: TheMembershipCommitteeshalllimitmembershiptoone(1)memberfromeachbusinesscategoryasdefinedbytheMembershipCommittee.Recommendationsonmembershipcategories,includingsubcategoriesoflargergeneralbusinesscategories,shallbemadebytheMembershipCommitteeaftergivingothersinthatoverallgeneralcategorytheopportunitytogiveinput. (ForExample: fortheoverallgeneralcategoryofattorneysmayhavesubcategoriessuchasrealestatelaw,litigation,trustsandestates,etc. Prior toexpandingageneralcategoryintosubcategoriesotherattorneymembersshallbeconsultedbeforesubcategoriesoradditionalsubcategoriesarecreated.)Intheeventthatamemberproteststheexpansionof a category the matter shall be put before the membership for a vote.Membershipsshallnotbetransferabletoanotherindividual.
2.35 -- Termination of Membership: Membership may beterminated for good cause shown by the vote of two-thirds vote of theMembership.MembershipshallbeterminatedbyaMember’sresignation.
11/2/13
18
2.45 -- Membership Dues: The HBA may assess dues againstMembersprovidedsuchduesorassessmentshavebeendulyauthorizedbythevoteoftheMembership.AtterminationofMembershipthereshallbenorefundofdues.
2.55--MembershipRoster: TheSecretary/TreasurershallmaintainalistofMembersingoodstanding.
ARTICLETHREE:MEETINGSOFTHEMEMBERS
3.15 -- Regular Meetings: Member’s meetings shall be once eachweek for one and one-half hours at a per-selected location, as may bedeterminedbythevoteoftheMembership.
3.25 -- Elections of Officers: Election of Officers for the ensuingyear shall be held at on or around the first meeting of November annually.QualifiedcandidatesshallsubmittheirnamestotheExecutiveCommitteeatleastthreeweekspriortotheproposedelectiondate.TheslateofcandidatesshallbepresentedtotheMembershipatameetingatleasttwoweekspriortotheelectiondate.
3.35 -- Attendance: Each member shall attend the weekly meetings,providedthat,intheeventamemberisunabletoattendameetingtheymayhave a substitute individual attend in their place and further provided thateach member shall be permitted three unexcused absences in the first sixmonthcalendarperiodandthreeunexcusedabsencesinthesecondsixmonthcalendar period wherein no substitute is required. Exceptions for illness orotherextenuatingcircumstancesmaybemadebytheMembershipCommitteewhosedecisionsshallbebinding.
3.45--AgendaforMeetings: Meetingsshallcontainthefollowingagendaitems,providedthatexceptionsshallbepermissiblefromtimetotimeforspecialprograms,eventsordiscussionsatthediscretionoftheExecutiveCommitteeoravoteofamajorityofthosepresentatameeting: a. IntroductionofBoard/leadershipteam b. StatementofHBApurpose c. EducationalPresentation d. Abusinesscommercialbyeachmember e. Individualspeakerpresentation f. ReferralsandTestimonialsbymembers g. Businessandofficerreportsandupdates
19
3.55 -- Meeting Notices: The vice president or secretary/treasurershall provide reasonable notice of meeting changes and of meetings whicharescheduledoutsidethenormalweeklyschedule,toallMemberswhohaveprovidedtheire-mailaddresses.Noothernoticeswillbegiven.NoactiontakenatanymeetingoftheMembersshallbeinvalidduetolackofnotice.3.65--QuorumandVotingRequirements:
3.6.15--OneVotePerMember:EachmemberisentitledtoonevoteoneachmattervotedonatameetingofMembers.
3.6.25 -- Quorum: A quorum consists of all Members present at anyregular or annual meeting; provided, however, that a quorum shall consist ofat least two-thirds of the membership. The Membership may meet without aquorumpresent,butnovotesmaybetakenatsuchameeting.
3.6.35 -- Majority Vote: If a quorum exists, action on a matter isapprovedifthevotescastbysuchMembersvotingfavoringtheactionexceedthe votes cast by such Members opposing the action, unless these Bylawsrequireotherwise.
ARTICLEFOUR:OFFICERS
4.15 -- Officers: The HBA’s officers shall consist of a President, VicePresident,Secretary/Treasurer,andsuchotherofficersastheMembershipmaychoosetohave,fromtimetotime.TheofficersshallbeelectedbytheMembersannually.Termsshallbeforaoneyearduration,andundernocircumstancesextend beyond two consecutive years. A candidate shall not be eligible toholdhis/herpriorofficefortwoyearsfollowingtheexpirationoftheirtermofoffice.
4.25--QualificationsofOfficers:TobeeligibletobeplacedontheslateforthepositionofPresident,MembersshallhavebeenamemberofHBAfortwofullyearspriortheelectionofofficers.TobeeligibletobeplacedontheslateforthepositionofVicePresidentandSecretary/Treasurer,Membersshall have been a member of HBA for one full year prior to the election ofofficers.
4.35--President:ThePresidentshallbethechiefexecutiveofficer.ThePresidentshalloverseeallofthebusinessandaffairsoftheorganization.ThePresident shall, when present, preside at all meetings of the Members. The
20
President may sign any contract, or other instrument that the Members haveapproved, unless the execution thereof shall be expressly delegated by theMembersorby theseBylawstoanotherofficerorMember. Ingeneral, thePresidentshallperformallduties incident totheofficeofpresidentandsuchotherdutiesasmaybevoteduponbytheMembersfromtimetotime.
4.45--VicePresident:IntheabsenceofthePresident,orintheeventofthePresident’sinabilitytoact,theVicePresidentshallperformthedutiesofthePresident,andwhensoacting,shallhaveallthepowersofandbesubjecttoalltherestrictionsuponthePresident.TheVicePresidentshallperformsuchotherdutiesasfromtimetotimemaybeassignedbythePresidentorvoteduponbytheMembers.TheVicePresidentshallbeanex-officiomemberoftheMembershipCommittee.
4.5 -- Secretary/Treasurer: Shall be responsible for collecting andmanagingallfundsoftheorganization;andshalldepositallfundsinthenameoftheorganizationinsuchbanksorotherdepositoriesasshallbeselectedbytheMembers,andingeneralperformallofthedutiesincidenttotheofficeofsecretary/treasurerandsuchotherdutiesasfromtimetotimemaybeassignedbythepresidentorvoteduponbytheBoard.TheSecretary/Treasurer’sdutiesshallinclude:
a. BillingallMembers; b. Collectingandrecordingduespayments; c. Payingallbillsinatimelymatter: d. Reconcilingtheorganization’scheckingaccountonamonthly basis; e. Providing a treasurer’s report (on at least a monthly basis) on account balances and availability of funds for certain activities;and f. Providingprofitandlossstatementsandbalancesheetsona quarterlybasis.
4.65--StandardsofConduct:Anofficerwithdiscretionaryauthorityshalldischargesuchauthorityingoodfaith,withthecareanordinarilyprudentperson in a like position would exercise under similar circumstances, andinamanner theofficerreasonablybelievestobe in thebest interestsof theorganization.Indischargingduties,anofficerisentitledtorelyoninformation,opinions, reports or statements, including financial statements and otherfinancialdata, ifpreparedorpresentedbylegalcounsel,publicaccountantsorotherpersonsastomatterstheofficerreasonablybelievesarewithintheperson’sprofessionalorexpertcompetence.
21
4.75--ResignationandRemoval:Anofficermayresignatanytimeby delivering notice to the President or Secretary. A resignation is effectivewhenthenoticeisdeliveredunlessthenoticespecifiesalatereffectivedate.IfaresignationismadeeffectiveatalaterdateandtheExecutiveBoardacceptsthe future effective date, the Board may fill the pending vacancy before theeffectivedate;providedthesuccessordoesnottakeofficeuntiltheeffectivedate.TheMembersmayremoveanyofficeratanytimewithorwithoutcauseuponapprovalbytwo-thirdsofthemembership.
ARTICLEFIVE:TRAININGANDEDUCATION
5.15--NewMembers:NewMembersshallparticipateinNewMemberTrainingwithin60daysofbecomingmembersandshallhavecompletedsuchtrainingpriortogivinganindividualspeakerpresentation.Suchtrainingshallincludetrainingonthepurpose,structureandproceduresofHBA.
5.25 -- Board Training: Each outgoing officer shall review theresponsibilitiesandproceduresfortheirpositionwiththenewlyelectedofficerpriortothebeginningofthenewofficer’sterm.
5.35 -- General Membership Training: Such additional membertrainingas is requestedbytheExecutivecommitteeor theMembershipfromtimetotime.
5.45--Trainingcommittee:AllmandatorytrainingandjobdescriptionsforBoardrolesshallbeestablishedbytheTrainingCommittee.
ARTICLESIX:COMMITTEES
6.15--AppointmentofCommittees: ThereshallbetwostandingCommittees: Membership Committee and Training Committee; othercommittees may be established from time to time at the pleasure of theExecutiveCommitteeorasdeterminedatameetingofthemembership.Eachcommitteeshallhaveaminimumoftwo(2)Members,unlessotherwisestatedbelow.Inthecaseoftheresignation,removalorincapacityofanyCommitteemember,hisorhersuccessorshallbeelectedtofillouttheunexpiredtermatthenextregularmeeting.
6.25 -- Executive Committee: The Executive Committee shallconsist of the officers elected at the annual meeting. Three members of the
22
ExecutiveCommitteeshallconstituteaquorum.TheExecutiveCommitteeshallbe empowered to act in carrying out the general policies approved by theMembersoftheorganization;anditshallhavesuchotherpowersasmaybedelegatedtoitbytheMembers.MeetingsoftheExecutiveCommitteeshallbecalledbythePresidentorattherequestoftwo(2)membersoftheExecutiveCommittee.
6.35--MembershipCommittee: TheMembershipCommitteeshallconsistofatleasttwo(2)Membersappointedbythemembership.AmajorityofMembershipCommitteemembersshallconstituteaquorum.TheMembershipCommitteeshallrecommendmembershipcategories,policiesandproceduresfor approval by the general membership. It shall review the applicationssubmitted by prospective Members and shall make recommendations onMemberstobeacceptedformembership.
6.45--EducationandTrainingCommittee:Thiscommitteeshallconsistofatleasttwo(2)membersappointedbytheExecutiveCommitteeandshallberesponsiblefordevelopingandcarryingoutallorganizationeducationandtrainingasrequiredbytheby-laws,withthegoaltowardpreservingtheintegrity,structureandgoalsoftheorganization.
6.55--LimitofCommitteeAuthority:ACommitteemayexercisetheauthoritydelegatedtoitbytheOrganization.CommitteesshallworkonsuchissuesasarewithintheirpurposeandshallmakerecommendationstotheMembership,theyshallnothaveauthoritytotakebindingactionsindependentlywithoutexpressauthorityfromtheMembership.
ARTICLESEVEN:AMENDMENTSTOBYLAWS
7.1TheMembershipmayamendorrepealtheseBylawsbyatwo-thirdsvoteof the Members at any meeting of the Organization, provided that writtennoticeoftheproposedamendmentorrepealtoallMembersatleastfive(5)businessdayspriortothemeetingatwhichthevoteontheBylawswilloccur.
23
NOTES:
24
NOTES:
first edition 6.18.14