MELJUN CORTES IT ETHICS Professional

7/30/2019 MELJUN CORTES IT ETHICS Professional

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IT Professional

ETHICS

MELJUN CORTES

.


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Course ContentUnderstanding Human Behavior /Values/Morale,

Effective Communication , Counseling,

Listening Guide and Positive Mental Attitude,

Primer on Filipino Values, Discoveries and Learning s

Thought to Steer By / Words of Wisdom

MethodologyLectures, Exercises, Symbolic RitesStructured Learning Experience

Group Dynamic, Presentation, Discussion & Participation


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To provide the participants basic understanding andappreciation of human Values and Behavior and itspractices;

To provide the participants with perspective from whichto view Human Values/Behavior and Integrated intocorporate functions;

At the end of the orientation, participants should acquireneeded knowledge & information that will helpunderstand the importance of Human Values/Behavior in an Organization.


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HUMANBEHAVIOR

andVALUES


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BEHAVIOR Consist of all human activities.Human Act Performs an act with free will.

Act of Man Performs by force to do so.

HUMAN BEHAVIORAn act of an individual person which reflex histhoughts, feelings, emotions , sentiments whetherconscious or not.

It mirrors his needs, values, motivations,aspirations, conflicts and state of life .


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WHY DO WE STUDY HUMAN BEHAVIOR?To be able to understand ourselves and others

better, in order to know the reason why we think,feel, act, speak and talk in certain ways.

IN WORK ORGANIZATIONIt assist management in the improvement,performance, development, human relations and

improvement of individuals.


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FILIPINO VALUES AFFECTINGHUMAN BEHAVIOR


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Filipino Values and

Communications

Certain artifacts are pricedand cherished by most Filipinos:

*Family * Economic Security*Freedom * Spiritual life*Organizational/Group * Peace in Life*Educationand affects a person &

his communication processsignificantly.


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MORALEIS THE STATE OF MIND AND EMOTIONS,

AFFECTING WILLINGNESS TO WORK,

WHICH IN TURN AFFECTS

INDIVIDUAL & ORGANIZATIONAL OBJECTProfessor Michael J. Jucius

THE MANAGEMENT OF PEOPLE AT WORK

AS THE TOTAL SATISFACTION

A PERSON DERIVES FRON HIS JOB,HIS WORK GROUP,HIS BOSS,

HIS ORGANIZATION AND HIS ENVIRONMENT

Professor Dale S. beach


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WHAT IS IT?An attitude of mind,A state of well being,And an emotional force

WHERE IT RESIDES?In the minds, attitudes, emotionsReactions

WHOM AND WHAT IT AFFECTS?Willingness to work and cooperate in the best interest

of the individual themselves

WHAT IT DOES?It affects output, cost,quality, cooperation,discipline, enthusiasm,initiative, and otheraspect of success.


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MOTIVATIONWillingness to exert effort

to achieve a Goal or Objectivefor a Reward.

To induce an act to satisfy(Pang-pagaan ng pakiramdam)or to Attain a

Need or Want


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Classifying theWANTS and the NEEDS


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Positive Factors inMotivating People

MoneyJob SecuritySense of Belonging

CompetitionRecognitionsResponsibility and AuthoritySincere Interest and ConcernParticipation and Harmony


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A process which aims to transfer a messagefrom a sender to a receiver with informationbeing understood and accepted.The interpersonal process of sending andreceiving messages through symbols orgestures


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Process of CommunicationFrom S E N D E R

Develop Idea Encode - TransmitBarriers = = Bridge of Meaning

To R E C E I V E RReceive- Decode-Use

M

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F

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b

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Types of Communication

Written - provides records, referencesand legal briefs.

Oral it makes a speedy interchange ofideas with immediate feedback.Nonverbal - Facial expressions and bodilygestures.


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COUNSELING

IS A DECISION OF A PROBLEM THAT

USUALLY HAS EMOTIONAL CONTENT

WITH PERSON IN ORDER TO HELP THE PERSON

COPE WITH IT BETTER.

(IT IS AN ACT OF COMMUNICATION)

THIS SHOULD BE CONFIDENTIAL, SO THAT THE

PERSON WILL FEEL FREE TO TALK OPENLY,

SINCE IT MAY AFFECT A PERSONS

PERFORMANCE AND BEHAVIOR


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NEED FOR COUNSELINGMost problems requires counseling. It helps person develop better mental healthfor better self-confidence,Understanding, self-controlAnd ability to do things effectively


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Counseling FunctionsADVICE

Telling a person what you think should be doneREASSURANCEGiving a person a courage and confidence to face s problem

COMMUNICATIONProviding information & understandingRELEASE OF EMOTIONAL TENSIONHelping a person feel more free of tension

CLARIFIED THINKINGEncouraging more coherent, rational thoughtREORIENTATION

Encouraging an internal change in goals and values


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YOU CAN NOTLISTENIF YOU ARE TALKING . .


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1. Stop Talking2.


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1. Stop Talking2. Put the talker at ease

3.


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3. Show a talker that you want to listen4.

Focus

the attention


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3. Show a talker that you want to listen

4. Remove Distractions5.

Try to help yourself the other persons

point of view

1. Stop Talking


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4. Remove Distractions

5. Empathize with the talker6.

Allow plenty of time.Do not interrupt a talker.Dont walk away.

1. Stop Talking


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An angry person takes the meaning from

words.




5. Empathize with the talker6. Be Patient

7

1 Stop Talking


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Argument &Criticism

Do not argue, even if you win.

1. Stop Talking

2. Put the talker at ease




7. Hold your Temper

8

1 Stop Talking


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====

1. Stop Talking





7. Hold your Temper

8. Go easy on argument and criticism

9

1. Stop Talking


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This is the first and the last, because all

other uides de end on it.

1. Stop Talking




5. Empathize with the talker

6. Be Patient7. Hold your Temper

8. Go easy on argument and criticism

9. Ask Questions

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An effort

to hear something

Hearing is with the ears..Listening is with the mind and heart.Good Listening is also a Good Manner.


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Meet the most

important living

Person . . .


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Your success, health, happiness

and wealth depend onhow you use your invisible

talisman/charm

MINDTALENT

ATTITUDE


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Because every time you meet aproblemand tackle and conquer it

with Positive Mental Attitude,you become a calm, better

and more successful person.


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Principles of Positive Mental Attitude(PMA) Definitions of Purpose

Going the extra Mile

Accurate Thinking

Self-Discipline

The Master Mind

Applied Faith

A Pleasing Personality

Maintaining Sound

Physical/ Mental Health

Personal Initiative

Enthusiasm

Controlled Attention

Teamwork/Cooperation

Learning from Defeat

Creative Vision

Budgeting Time & Money


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Dont Blame God for your Lack of SuccessYou can develop a burning desire to succeed.Just keep your mind on the things you need and

off the things you dont need.Accept the priceless gift..

The joy of WORK and LIFEApply the greatest VALUE in LIFE

Love People and Serve themAnd you will attract big and generous portion of success.

The Powerful Force of Success isPOSITIVE MENTAL ATTITUDE


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Successis Achieved and Maintainedby those Who keep on Trying


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4 VALUES OF A RIZALIANResponsible Considerate

Courteous with Integrity


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THOUGHTS TO STEER BYNature gave people two ears but only

one tongue which is a gently hint

that they should listen more than they talk.

Listening Requires two ears,

One for meaning & one for feeling.

Decision makers who do not listen

Have less information

For making sound decisions.


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To your ENEMY


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Documents

MELJUN CORTES IT ETHICS Professional