MELISA C. MARTINEZ 7 LAN ROAD SANDWICH, MA 02563 (774) 417-3707 MELISA.MARTINEZ4066@GMAIL.COM

PROFILE

A well-rounded professional, with a track record of success, seeking to combine experience and recent medical

training, with the goal of providing excellent customer service and patient care

SKILLS

Vital Signs Organization Capillary Puncture Point of Care Testing

Keyboarding Filing Electronic Health Records Spirometry

Faxing Injections (IM, SC, ID) SpringCharts HCG

Microsoft Word Snellen Chart Medisoft Advanced Throat Culture

Venipuncture Autoclave Aseptic Technique Glucose Testing

EKG/ECG Centrifuge Time Management Urinalysis

EDUCATION

The Salter School New Bedford, MA Graduated 11/2015

Professional Medical Assistant Certificate

Upper Cape Cod Regional Technical School Bourne, MA Graduated 2007

Certified Nurses Aid Certificate

EXTERNSHIP

Hyannis Medical Center Hyannis, MA 160 Hours

Medical Assistant

Interviewed patients to obtain medical information and measure their vital signs, weight and height

Prepared treatment rooms for patient examinations

Cleaned and sterilized instruments and disposed of contaminated supplies

Gave EKGs and Vitamin B shots

Assisted in various cosmetic surgeries

Transitioned the office from a paper filing system to a new EHR system (Practice Fusion) by inputting

all patient information electronically

Trained new employees of the office in protocols and procedures

EMPLOYMENT

Inn Season Resorts Surfside East Falmouth, MA 2014-Present

Housekeeper/Front Desk Agent

Check guests in and out of the hotel, and assist guests with any requests or concerns

Assist guests by making reservations for future visits

Ensure that guest rooms are clean and tidy immediately after check out

99 Restaurant Centerville, MA 2012-2014

Hostess/New Employee Trainer/Expeditor

Greeted guests as they entered the establishment, and assisted them in finding a table

Answered phones and made reservations, in addition to answering customer questions or concerns

Provided excellent customer service while taking and delivering customer food and beverage orders

Trained new employees on protocols and procedures

Safe Harbor Elder Care East Falmouth, MA 2007-2009

Certified Nurses Aid

Administered bedside and personal care, such as ambulation and personal hygiene assistance

Monitored patient vital signs to ensure that they were within the acceptable ranges/parameters

CERTIFICATIONS

CPR – Healthcare Provider American Heart Association Exp. 2017

Heartsaver First Aid American Heart Association Exp. 2017