Melanie Hall Manager

Melanie.hall@rotherhamhealthwatch.org.uk

What is Healthwatch?

We make sure that the overall views and experiences of people who use health and social care services are • heard and • taken seriously at a local and national level.

Aim

• Healthwatch Rotherham is here to voice Rotherham’s communities views and feedback on Health and social care

• Influence change at a high level of decision making about your services

• Help to direct money, resources and services to where they are needed

• Acknowledge the services that work well (from the perspective of the residents of Rotherham)

How can we be heard?

• We are part of The Health and wellbeing board where local decisions about the health and social care priorities are made

• Working with Care Quality Commission, who look at the quality of services and inspect health and social care services

• Reporting to and working with Healthwatch England.

Independent Complaints Advocacy Service

• Advocacy• Trends• Work with NHS providers • Work with other advocates

How we collect views

• Shop/office Mon- Fri 9.30 -4.30 Sat 10-2• Events• Focus groups• Meeting groups • Email• Joining local networks

How we decide what to look at

• Public views• Health and Wellbeing Board priorities • CCG priorities• Scrutiny • Healthwatch England

We shall work to a work plan agreed by the Healthwatch Rotherham Board

How to get involved

Sign up as a member• Bronze• Silver• Gold • Platinum

• Email info@healthwatchrotherham.org.uk • Shop: 33 High Street Rotherham Centre (next to Low Corn

Rhymer)

• Phone 01709 717130