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1 Mehra Mamdouh I. Nassif Management Consultant Mobile Phone: +20 101 – 1171 767 E-mail: [email protected] eg.linkedin.com/in/mehramamdouh/ Workplace L&D specialist with demonstrated achievements in managing, developing, and providing customized Learning & Development Solutions; that engage learners, support talent management and drive high performance outcomes. With more than ten years of solid experience in assessing individual/group developmental needs, designing talent management programs, customized development solutions and delivering/facilitating interactive sessions, followed by coaching support and follow-up. A firm believer in the uniqueness of each individual, thrive to help individuals tap on their potentials, organizations to build the right culture and environment for people to flourish, add value and do what they are passionate about; hence a successful coach and talent discoverer. Professional Experience Management Consultant and Lead Assessor – AB And associates Oct 2014 - Current Lead Assessment Center Department Activities: o Designed, developed and deployed assessment and development centers for selection, promotion and development purposes for our in the FMCG, Telecom, construction, pharmaceutical, non-governmental, banking and many other sectors. o Coached managers, supervisors and team leaders after the assessment to alter the impact of their limitations on their teams and organization. o As the assessment team manager, I’m responsible for the assessment team development, projects and business. Increased the team from 1 to 3 assessment specialists in one year. o Advise/consult clients in their Talent Management Programs o Conducted a culture values assessment for AB & Associates in 2015. o Succeeded in running 5 Thomas international certification runs since November 2014. o Delivered Emotional Intelligence, and organization culture workshops for AB & Associates clients Free-lance L&D consultant and management skills trainer and a coach Oct 2013 – Oct 2014 Free-lance consulting: As a lead OD consultant and coach, I worked with the program director of DiscoverE – A summer student program, University of Alberta in Canada in building an encouraging organization culture, as well as designing and implementing the suitable mechanisms for this transition to occur. Workshops delivery and facilitation. Training sessions and workshop delivery on free lance basis to telecommunication, IT, Banking, Pharmaceutical and Education sectors Business Coaching. Conducted coaching sessions to clients in the field of Training and HR Lead for training and development: It is a start-up training company. Consulting scope: o Assist in setting the organization strategy and plans. o Workshops design and delivery SKOPOS Consulting Group January 2009 – August 2013 Management and Organization Development Consultant at RightScope Consulting projects: o Conducted a Leadership Development assessment survey – BVC – for the 2 nd line potential leaders. o Designed and delivered Management track training program and customized culture track training for mid and upper management levels employees with two of our clients in the UAE.

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Page 1: Mehra mamdouh CV updated 2016

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Mehra Mamdouh I. Nassif

Management Consultant

Mobile Phone: +20 101 – 1171 767

E-mail: [email protected]

eg.linkedin.com/in/mehramamdouh/

Workplace L&D specialist with demonstrated achievements in managing, developing, and providing customized Learning & Development Solutions; that engage learners, support talent management and drive high performance outcomes. With more than ten years of solid experience in assessing individual/group developmental needs, designing talent management programs, customized development solutions and delivering/facilitating interactive sessions, followed by coaching support and follow-up. A firm believer in the uniqueness of each individual, thrive to help individuals tap on their potentials, organizations to build the right culture and environment for people to flourish, add value and do what they are passionate about; hence a successful coach and talent discoverer.

Professional Experience

Management Consultant and Lead Assessor – AB And associates Oct 2014 - Current Lead Assessment Center Department Activities:

o Designed, developed and deployed assessment and development centers for selection, promotion and development purposes for our in the FMCG, Telecom, construction, pharmaceutical, non-governmental, banking and many other sectors.

o Coached managers, supervisors and team leaders after the assessment to alter the impact of their limitations on their teams and organization.

o As the assessment team manager, I’m responsible for the assessment team development, projects and business. Increased the team from 1 to 3 assessment specialists in one year.

o Advise/consult clients in their Talent Management Programs o Conducted a culture values assessment for AB & Associates in 2015. o Succeeded in running 5 Thomas international certification runs since November

2014. o Delivered Emotional Intelligence, and organization culture workshops for AB &

Associates clients

Free-lance L&D consultant and management skills trainer and a coach Oct 2013 – Oct 2014 Free-lance consulting: As a lead OD consultant and coach, I worked with the program director of DiscoverE – A summer

student program, University of Alberta in Canada in building an encouraging organization culture, as well as designing and implementing the suitable mechanisms for this transition to occur.

Workshops delivery and facilitation. Training sessions and workshop delivery on free lance basis to telecommunication, IT, Banking, Pharmaceutical and Education sectors

Business Coaching. Conducted coaching sessions to clients in the field of Training and HR

Lead for training and development: It is a start-up training company. Consulting scope: o Assist in setting the organization strategy and plans. o Workshops design and delivery

SKOPOS Consulting Group January 2009 – August 2013 Management and Organization Development Consultant at RightScope

Consulting projects: o Conducted a Leadership Development assessment survey – BVC – for the 2

nd line potential leaders.

o Designed and delivered Management track training program and customized culture track training for mid and upper management levels employees with two of our clients in the UAE.

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o Conducted a TNA for the management level in the organization and 2nd

line managers. o Designed and delivered “Management bites”; quick soft skills and leadership training workshops for our

clients as part of the set transformation plan. o Offered a specialized learning and development coaching sessions to HR and OD managers to design and

implement customized Performance management systems, conduct feedback sessions with the employees, lead cross functional teams meetings as part of a whole transformation plan and design and implement training and development plans for different teams.

o As a result of my good relationship with my client’s employees, I was invited to regularly attend meetings and work closely with the cross functional teams created to lead the change programs, and intervene when needed.

o Conducted a National Values Survey in the UAE, in partnership with Barrett Values Center – as one of two certified coaches working on the project – and Watani, an Emirati government program. My main focus was to work on the data analysis and recommendations after the survey was conducted, along with supporting the team in the preparation phase.

Barclays Bank – Egypt (BBE) July 2007 – September 2008 Corporate Trainer, and Learning and Development senior associate

Preparing and delivering training courses( Soft Skills, Managerial Skills and Policies ) to Barclays' management and staff members

Participating in the TNA (Training Needs Analysis) for all BBE

Customizing Barclays Africa training Materials to suit BBE team

Designing learning tracks and succession plan for different functions to all BBE departments

ZEDNY for Human Development March 2005 – July 2007 Training Unit Manager

Managing Research and Development team and participating in the Programs Design.

Delivering Lectures, Interactive Sessions and Trainings.

Creating the course's schedules and following-up with the instructors.

Composing different training proposals.

Participated in planning and implementation of a training program for Teacher Assistants aiming to train them on the essential skills needed for them to carry on with their duties.

Participated in planning and implementation of a training program – "Zedny for Kids"- for children aiming to train children on creative thinking and to improve their Presentation skills and Team Spirit.

Management Courses Unit Coordinator

Preparing courses Content, materials, schedules for the management related programs.

Coordinating with management courses instructors.

Carrying out the administrative functions for the unit.

Customer Service Team Leader

Managing the team who is responsible for customer’s registration and inquiries.

Assigned for solving customer’s problems and handling the exceptional requests.

People Development - EICG February 2004 – February 2005 Trainer & Business Development Officer

Designed, prepared and delivered different topics such as (Business writing, Presentation Skills, Time Management and Team working)

Attained the Business Edge Certified Trainer’s Certificate - IFC – World Bank

Designed and supervised the execution for all advertising materials, Annual courses calendar and promotional materials.

Participated in the meetings held between the Managing Director and clients.

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Free-lance Training Experience Vast experience in the field of training and development, starting from administrating the training function all the way to developing and conducting courses with the following organizations:

Logic Consulting, EBI (Egyptian Banking Institute), Wellness, Lead for training and development, Zad Consulting, Hands on, People Development, ZAD Solutions, The Egyptian society for human development, Quick Wins as well as Barclays Bank in Egypt

Memberships and partnerships related

An Organizational Development expert and a member with Transparency International http://www.transparency.org/ “Through more than 100 national chapters worldwide and an international secretariat in Berlin, we work with partners in government, business and civil society to put effective measures in place to tackle corruption.”

Certified Barrett Coach http://www.valuescentre.com/ “The Barrett Values Centre (BVC) provides powerful metrics that enable leaders to measure and manage the cultures of their organizations, and the leadership development needs of their managers and leaders.”

Certified Thomas International Coach http://www.thomasinternational.net “Thomas International provides people assessments (psychometric and skills assessments) which empower business leaders to transform the performance of their teams and individuals – and deliver an immediate impact on their organization.”

Co-Author of “A World Book of Values.” www.aworldbookofvalues.com www.boekderwaarden.com.

Certificates Thomas International Coaching Certificate

To become a Thomas International assessment consultant and coach

Winter 2014

Masters in Management Learning and Leadership – Lancaster University- UK

Started a 2 years Masters degree management learning and leadership that covers all about learning communities development and different learning areas

Winter 2012 – not yet completed

Life Coaching certificate – Prime east - London Summer 2009 A life coaching customized training program

Leading Bold Change “ TOT “– ZAD and ISB

Spring 2008

A change management TOT program, based on the “ Our Ice berg is melting “ fable

Training of Trainers Certifications and Training Needs assessment

Craven College UK, Tyro UK and Egyptian Banking Institute (Winter, 2010), TNA (EBI Winter, 2008) Barclays Egypt (Summer, 2007), Right start foundation UK, UN and Dubai police force (Summer, 2007) and IFC world bank (Summer, 2005)