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Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

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Page 1: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating
Page 2: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

With versatile, modern & luxurious suites, Edgbaston is the perfect venue for any event,large or small. Visit edgbaston.com/conference-events or call 0844 635 1902 (option 3)

Meetings, Conferences,Banquets, Weddings, Parties

MORE THAN JUSTA CRICKET VENUE

Page 3: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

Important Announcements

Membership Renewals

We kindly ask that members who intend to renew their membership do not discard their 2017 membership Card as the RFID chip inside and external barcode will be revalidated upon membership renewal. As a business committed to sustainability we are always looking for ways to reduce our wastage. We hope that by making small efficiencies in our operations we can make big improvements to our sustainability plan.

Please note that new members and members switching membership types will receive a new card. If members have lost or damaged their card they will need a replacement. Replacement cards are charged at £5 per renewal and these can be requested via email or by calling our ticket office.

Loyalty Scheme

Warwickshire County Cricket Club are delighted to announce a new loyalty scheme for all of our current members. The project is a points based loyalty scheme which will reward members for retail shopping at Edgbaston, both in store and online. The scheme is very simple, customers collect 4 points for every £1 spent at Edgbaston, with a of return of 1p to 1 point.

The following membership types are eligible to be enrolled in our loyalty scheme: All Club membership packages (including Disabled Club Helper, Additional Club Card), Vice Presidents, Honorary Life, Life, WOCCA, Additional Executive Card, Associate, Senior City, Under 21s/Student Club and Junior Bears Club are all entitled to join our loyalty scheme. Please note, Birmingham Bears Season Pass is not eligible for our Loyalty Scheme.

Page 4: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

Welcome to your Membership renewal and Major Match Day ticket application form for 2018.

With a fresh look to the Bears’ squad and some exciting young talent recruited to the playing staff, we think 2018 will provide an exciting season of domestic cricket across all three formats.

Our comprehensive calendar of members’ events will be returning once again including; the club AGM, player net sessions, members quiz, the club end of season dinner and our annual carol service. We will also look to host sessions with guest speakers throughout the season, please check warwickshireccc.com and your emails for updates. The domestic T20 competition will once again culminate at T20 Blast Finals Day in September. Now in it’s seventh year at Edgbaston, Finals Day has become one of the best fixtures in the national sporting calendar with it’s mixture of fancy dress, top quality cricket and the unmistakable Edgbaston atmosphere.

England will be returning to Fortress Edgbaston twice in 2018, first playing arch-rivals Australia in the only IT20 of the summer, before facing India in a Test match that promises to be an unmissable contest. England are now unbeaten in their last seven consecutive games at Edgbaston, but with a plethora of the world’s best players vying to beat them, perhaps 2018 could be England’s toughest challenge in recent years.

Tickets and memberships will be on sale from Monday 11 September 2017 at 10am, with members priority ending on Monday 9th October at 5pm. Fans can purchase by completing the attached application form or visiting the ticket office at Edgbaston, between 10am and 5pm Monday – Friday, or calling us on 0844 635 1902.

As always if you have any queries please feel free to contact me directly via email at [email protected] or contact one of the team in the ticket office on 0844 635 1902. Finally, I’d like to take this opportunity to thank you for your continued loyal support. It is extremely valued by everyone at the club and we look forward to seeing you in 2018.

Andy NicholTicket and Membership Manager

Page 5: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

Full ClubAdditional Club CardSenior ClubDisabled ClubFamily ClubExecutive ClubAdditional Executive CardAssociateSenior CityT20 Season PassJunior Bears ClubUnder 21/Student ClubDomestic Car Parking

India Test Match: Adults from £29 | Juniors from £26Australia IT20: Adults from £36 | Juniors from £18

T20 Blast Finals Day: Adults from £46 | Juniors from £16Please note that Major Match Day prices will rise closer to the fixture

Membership Type

2018 Pricing Structure

Major Match Day Fixtures 2018

£215£120£190£55£350£500£350£100£155£77 £25£65£100

£240£145£215£55£400£550£400£125£180 TBC£25£75£125

Before 31/1/18 After 31/1/18

Page 6: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating
Page 7: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

Membership Benefits• Entry to all domestic cricket at Edgbaston including home Royal

London One-Day Cup and T20 Blast knock-out fixtures, but excludes T20 Blast Finals Day.

• Priority booking for Major Match Day tickets• Four guest passes for domestic cricket• Subscription to Beyond the Boundary magazine• A complimentary copy of the 2017 Season Annual upon request• Discounted parking on domestic match days• 10% off selected merchandise at the Edgbaston Shop• Discount on food and drink at all Edgbaston bars• Benefits from selected club partners• Programme of members’ events• Voting rights• Enrolment to our new loyalty scheme

Our Club Membership guarantees the best value for watching cricket at Edgbaston. While many clubs have now removed T20 from their membership domestic offering, we are pleased to announce that all of our membership categories will once again offer access to all three formats of domestic competition.

Full Club is available for members aged 21 to 59, while Senior members are classed as aged 60 or over. Dates are applicable as per 1 April 2018. In order to qualify for these categories, members may be asked for proof of age, address or disability registration.

Access to Members’ AreaDine, relax and meet with friends whilst enjoying first-class members’ facilities. Both of our members’ areas offer a private bar, WC facilities and complimentary WiFi.

Tom Dollery LoungeLocated on the second floor in the South Stand, the Tom Dollery Lounge boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating.

David Heath SuiteSituated in Block 9 in the iconic RES Wyatt Stand, the David Heath Suite is a more intimate setting for cricket with a private members’ bar serving hot and cold snacks.

Page 8: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

Executive ClubOur Executive Club membership offers access to all domestic cricket in our premium Warwickshire Suite and includes all of our usual Club membership benefits. Additionally, Executive members have access to make dining reservations on domestic match days in our restaurant within the Warwickshire Suite, as well as complimentary tea and coffee available all day.

Executive Club Additional CardAdditional cards can be bolted on to any Executive Club membership purchased, which offers exactly the same benefits but at a discounted rate. Please note, that applicants can only apply for this membership if the additional member lives at the same address as the lead applicant. This offer is also available for businesses wishing to apply for more than one membership.

Executive ClubAdditional Executive Card

£500£350

£550£400

Membership Type Before 31/1/18 After 31/1/18

Page 9: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

Membership Benefits• Entry to all domestic cricket at Edgbaston including home

Royal London One-Day Cup and T20 Blast knock-out fixtures, but excludes T20 Blast Finals Day

• Optional dining in the Warwickshire Suite on domestic match days• Personal membership manager for all domestic cricket• Priority booking for Major Match Day tickets• Four guest passes for domestic cricket• Subscription to Beyond the Boundary magazine• A complimentary copy of the 2017 Season Annual upon request• Discounted parking on domestic match days• 10% off merchandise at the Edgbaston Shop• Discount on food and drink at all Edgbaston bars• Benefits from selected club partners• Programme of members’ events• Voting rights• Enrolment to our new loyalty scheme

Access All Members’ AreaDine, relax and meet with friends whilst enjoying first-class members’ facilities. Both of our members’ areas offer a private bar, WC facilities and complimentary WiFi.

Warwickshire SuiteThis ultra-exclusive, luxury suite is regarded as the most prestigious destination within Edgbaston boasting a fantastic members’ bar, exec-utive restaurant and the best seats in the house on the balcony.

Tom Dollery LoungeLocated on the second floor in the South Stand, the Tom Dollery Lounge boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating.

David Heath SuiteSituated in Block 9 in the iconic RES Wyatt Stand, the David Heath Suite is a more intimate setting for cricket with a private members’ bar serving hot and cold snacks.

Page 10: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

Associate Membership £100Prices will rise to £125 post 31 January 2018

Associate Membership gives applicants access to priority booking for all Major Match Days for just £100. Please note, this membership package does not include access to any domestic cricket.

Membership Benefits• Priority for Major Match Day tickets• 10% off merchandise at the Edgbaston Shop• Subscription to Beyond the Boundary magazine• A complimentary copy of the 2017 Season Annual upon request• Voting rights• Enrolment to our new loyalty scheme

Domestic Car Park Pass from £100Prices will rise to £125 post 31 January 2018

Book a guaranteed on site parking space for all 2018 domestic cricket matches with our Domestic Car Park Pass. There are only a limited number of passes available per season, so please purchase or renew quickly to avoid disappointment. Please note, parking for the Test Match, IT20 and T20 Blast Finals Day are not included with this pass. For all disabled parking requirements please call us on 0121 446 3605.

Page 11: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

Senior City £155Prices will rise to £180 post 31 January 2018

This is a closed membership group and is offered exclusively for existing 2017 Senior City members. Applicants must provide their 2017 membership number when applying for this membership package. This membership and benefits package is very similar to our Club membership, but with access to just one of our members areas, the David Heath Suite. This restriction also applies when booking any Major Match Day cricket at Edgbaston.

Membership Benefits• Entry to all domestic cricket at Edgbaston including home Royal

London One-Day Cup and T20 Blast knock-out fixtures, but excludes T20 Blast Finals Day

• Access to the David Heath Suite• Priority booking for Major Match Day tickets• Four guest passes for domestic cricket• Subscription to Beyond the Boundary magazine• A complimentary copy of the 2017 Season Annual upon request• Discounted parking on domestic match days• 10% off merchandise at the Edgbaston Shop• Discount on food and drink at all Edgbaston bars• Benefits from selected club partners• Programme of members’ events• Voting rights• Enrolment to our new loyalty scheme

Three Year Club Members The Three Year Club membership is now a closed group. Purchasers from 2017 will still enjoy 2 more years of Club membership access and benefits. Current members do not need to go through the renewal process as all new membership items will be sent out as per the 2017 season. If any members have changed address, then please contact the ticket office to update your details as soon as possible by emailing [email protected]

Membership Benefits• Priority for Major Match Day tickets• 10% off merchandise at the Edgbaston Shop• Subscription to Beyond the Boundary magazine• A complimentary copy of the 2017 Season Annual upon request• Voting rights• Enrolment to our new loyalty scheme

Page 12: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

T20 Blast Season Pass £77Prices will rise post 31 January 2018

Priced at £77 for all seven T20 Blast home group games, the T20 Blast Season Pass is the best value package to watch the Bears at Edgbaston next year. With savings of over £80 on our match day ticket prices, you actually save more than you spend. Remember all under 16s go FREE to every home group game in 2018.

Season Pass Benefits• Entry to all T20 Domestic group games at Edgbaston• Priority booking for T20 Blast Quarter-Finals• Priority booking for T20 Blast Finals Day• Discounted parking on domestic match days• 10% off merchandise at the Edgbaston Shop

Page 13: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

Junior Bears Club £25Snap up your Junior Bears Club Membership today and receive exclusive benefits and money can’t buy experiences. These include; meeting the Bears for autographs and selfies, as well as a backstage VIP tour of the stadium, not to mention free admission to all domestic games* in 2018!

Membership Benefits• Entry to all Domestic Cricket* at Edgbaston• Programme of Junior Bears events• A lap of honour at a selected T20 game• A chance to be selected as a mascot for a T20 game• Access to ‘Hugh’s Corner’ VIP T20 Blast Fan Area• 4 Coaching sessions throughout the year• Birthday card signed by your favourite player• Free stadium tour during February half-term• 10% off merchandise in the Edgbaston Club Shop

Please note that all under 16s must be accompanied by an adult over 18 on all match days at Edgbaston.

*Excludes T20 Blast Finals Day

Page 14: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

RES Wyatt Stand (Cricket Lovers)

Blocks 9-15Capacity: 4,463

A traditional, ‘cricket lovers’ stand.

Drayton Manor Family Stand

Blocks: 1-3Capacity: 1,390

A responsible drinking area with a family friendly environment.

Eric Hollies (Party Stand)

Blocks: 21-30Capacity: 5,945

The best party stand in the world.

Skyline (Premium Seating)

Blocks: 431-438Capacity: 788

Enjoy and watch cricket in style with your own private bar and facilities.

Stanley Barnes (Best of both worlds)

Blocks: 431-438Capacity: 1398

Located between the Eric Hollies and the more traditional RES Wyatt stand.

Tom Dollery Lounge (Members’ only areas)

Blocks: 231-234Capacity: 553

Exclusive members’ only area including indoor catering facilities.

South Lower (Cricket Lovers)

Blocks: 31-38Capacity: 2,132

Situated in the new Pavilion and ideal for the more traditional fans.

Motorpoint Stand (All-Rounder)

Blocks: 37-39 (Lower Tier) & 240 – 242 (Upper Tier)Capacity: 3,733

Easy access into the ground, bars and toilets and range of different activities in the Exhibition hall.

Raglan Stand (Value for Money)

Blocks: 4-8 Capacity: 2,083

Great views from Cow Corner with food stalls located behind the stand.

Scrivens Opticians Stand (Journalistic view)

Blocks: 16-17 Capacity: 901

A Limited number of seats are available in this area which was previously the old press box accommodating journalists.

Page 15: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating
Page 16: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

England vs India Test MatchAugust 2018 - See Edgbaston.com for confirmed dates

India are widely regarded as the best team in Test cricket boasting some of the best players in the world, including Ravi Ashwin, Ravindra Jadeja and captain Virat Kohli. Edgbaston first hosted England vs India in 1932 and the tourists are yet to win here.

Traditionally, Edgbaston Test matches vs India have been high scoring affairs with displays of individual brilliance often stealing the headlines.This was most recently highlighted when Alastair Cook just missed out on a triple-century in 2011.

India’s batsmen have historically struggled for runs in Birmingham, but with the likes of Cheteshwar Pujara and Virat Kohli in the tourists side, you can expect an incredibly competitive game at Fortress Edgbaston. This isn’t an event to be missed and with high demand expected we strongly advise early purchase of tickets to avoid disappointment.

Page 17: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

Test Matches vs India Records at Edgbaston

6 Test matches played5 England wins0 India wins1 Draw

Highest Team Total710-7d England 2011

Lowest Total92 all out India 1967

Most Wickets in a Match10-188 C Sharma 1986

Test Match Centuries294 AN Cook 2011214* D Lloyd 1974200* DI Gower 1979183* MW Gatting 1986122 SR Tendulker 1996

5 Wickets in an Innings6-58 C Sharma 19865-70 IT Botham 19795-72 CC Lewis 19965-146 Kapil Dev 1979

Test Match Car ParkingOn-site Disabled £15 (Blue Badge required on the day) Off-site £15

Stand

Prices will rise post 31 January 2018

Tom Dollery LoungeDavid Heath SuiteSkylineSouth Stand LowerEric Hollies StandMotorpoint Lower StandMotorpoint Upper StandDrayton Manor Family Stand Raglan StandRES Wyatt StandScrivens Opticians Stand Stanley Barnes Stand

£76£76£86£56£56£56£36£29£36£56£56£56

£76£76£86£66£66£66£46£29£46£66£66£66

£76£76£86£66£66£66£46£29£46£66£66£66

£76£76£86£56£56£56£36£29£36£56£56£56

£36£36N/A£26N/A£26£26£16£26£26£26£26

Day 1 Day 2 Day 3 Day 4 Under 16s

Page 18: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

England vs Australia IT20June 2018 - See Edgbaston.com for confirmed date

England vs Australia is one of the most exciting and passionate rivalries in cricket and IT20 is no exception. Arguably crickets most progressive format, IT20 games constantly redefine the standards of the sport with high class, innovative skills on display. This unmissable match is the only IT20 game you can see between these two great rivals in 2018.

Australia have never won an IT20 at Edgbaston, while England are unbeaten in IT20 at Fortress Edgbaston having last beaten India in 2014. Australia will prove to be very difficult opposition, but with the Edgbaston crowd behind them, England will be aiming for their 8th consecutive win at their favourite ground.

Page 19: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

IT20 Match Records at EdgbastonOnly 4 IT20 matches have ever been played at Edgbaston2 England wins (vs India 2014 and South Africa 2012)2 Australia Losses (both vs Pakistan 2010)

Highest team total180-7 England 2014167-8 Australia 2010

Top Scores71 EJG Morgan 2014 (vs India)50 C Kieswetter 2012 (vs South Africa)41 DA Warner 2010 (vs Pakistan)

StandTom Dollery LoungeDavid Heath SuiteSkylineSouth Stand LowerEric Hollies StandMotorpoint Lower StandMotorpoint Upper StandDrayton Manor Family Stand Raglan StandRES Wyatt StandScrivens Opticians Stand Stanley Barnes Stand

Adults£56£56£66£51£51£51£41£36£41£51£51£51

Under 16s£31£31N/A£18N/A£18£18£18£18£31£31£31

IT20 Car ParkingOn-site Disabled £15 (Blue Badge required on the day) Off-site £15

Prices will rise closer to the time of this fixture

Page 20: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating
Page 21: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

T20 Blast Finals Day September 2018 - See Edgbaston.com for confirmed date

T20 Blast Finals Day is one of the best sporting days out in the UK, offering 120 overs of explosive T20 cricket and our classic Edgbaston atmosphere. This frantic day of T20 action gets bigger and better every year and is now the highlight of the domestic cricket calendar.

With four teams, three matches, two finalists and one winner, this is simply a day not to be missed. You can expect a capacity crowd, elec-tric atmosphere and unmissable T20 action played by some of the best players in the world.

Don’t miss this opportunity to secure your tickets before they get snapped up during general sale.

Stand

Tom Dollery LoungeDavid Heath SuiteSkylineSouth Stand LowerEric HolliesMotorpoint Lower StandMotorpoint Upper StandDrayton Manor Family Stand Raglan RES WyattScrivens Opticians Stand Stanley Barnes

Adults

£76£71£91£71£61£61

£46£56£71£61£56

Under 16s

£26£25N/A£16N/A£16

£16£16£16£16£16

T20 Blast Finals Day Car ParkingOn-site £15 Disabled (Blue Badge required on the day) Off-site £15

Prices will rise closer to the time of this fixture

Page 22: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

FAQ’S: 2018 Domestic Memberships

Q: When will I receive my membership card?A: Renewing members will not receive a new membership card. Barcodes and RFID chips are renewed and revalidated once we receive your membership application and take payment. Membership handbooks and Beyond theBoundary will be shipped and distributed to members in February 2018. If you change address or have any other issues in the meantime, please contact our Ticket Office.

Q: Is there a person I can contact to help me with my application?A: If you have any further questions or require support with your application, please contact our ticket office on 0844 635 1902 (option2) or visit us in store and we will ensure that assistance is provided.

Q: What ID is required for Student Club Membership and Disabled Club Membership?A: We accept NUS cards or university ID cards for our student memberships. We ask that disabled applicants provide proof of Personal Independence Payments (PIP) or Disability Living Allowance (DLA). If you have any further questions or are in receipt of additional benefits please contact us.

Q: Can I apply for an additional card for someone not living at the same address as me?A: Unfortunately, additional card memberships must be for applicants living at the same address. Please note, applicants may be asked to provide proof of address upon receipt of application and prior to membership dispatch.

Q: Where can I find out more information about the Birmingham Bears T20 Season Pass? A: BirminghamBears.com/SeasonPass. Please note that fixtures will not be released until late 2017.

Q: Where can I find out more information on Junior Bears?A: Information about the new Junior Bears can be found on WarwickshireCCC.com and BirminghamBears.com. Applicants can also phone us directly 0844 635 1902 (option2).

Q: What happens if I have lost my membership card? A: There is a £5 charge for all lost membership cards. Any loyalty points will be migrated onto any new cards issued.

For any additional Membership information please email your questions to [email protected], call us on 0844 635 1902 (option 2) or visit WarwickshireCCC.com/info/faqs

Page 23: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

FAQ’S: International Tickets

Q: How many tickets can I apply for?A: Members can apply for a maximum of two tickets in members’ areas per day and unlimited tickets in any other area of the ground.

Q: When will I receive my tickets? A: Test Match and IT20 tickets will be delivered no later than two weeks prior to the match. If you change address or have difficulty receiving your tickets, please contact us no later than a week prior to the fixture.

Q: Where are the best areas to sit in the ground?A: Edgbaston has the best atmosphere in cricket with a variety of stands which deliver different match day experiences. To find out more information to help you to choose where to sit, please see page 14-15 or please visit Edgbaston.com/AroundTheGround

Q: Can I request a specific seat?A: Yes, please visit Edgbaston.com/Tickets or contact us when making your booking and we will try to ensure that you get your desired seat.

Q: What is the refund policy for rain or abandoned play? A: Our refund policy is available online at Edgbaston.com/RefundPolicy and on the back of match day tickets.

Q: What food and drink can I bring with me to the game? A: Please visit Edgbaston.com/info/faqs/ to see a complete list of items that are prohibited.

Q: Can I still get discount at bars if I am a Club member?A: Yes, all members can claim discounts at all bars, but members must have their membership card with them to present it at point of purchase.

Q: Do prices still rise for Members Test match and IT20 tickets?A: Yes, all Test match and IT20 tickets will rise on the 1st February 2018. We anticipate high demand for this fixture and we strongly advise early purchase of tickets, particularly in members’ areas.

For any additional Test Match and IT20 information please email your questions to [email protected], call us on 0844 635 1902 (option 2) or visit Edgbaston.com/info/faqs

Page 24: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

FAQ’S: T20 Blast Finals Day

Q: How many tickets can I buy for T20 Blast Finals Day?A: Members can apply for a maximum of two tickets in Members’ areas per day and unlimited tickets in any other area of the ground.

Q: When will I receive my tickets?A: NatWest T20 Blast Finals Day tickets will be delivered no later than two weeks prior to the match. If you change address or have difficulty receiving your tickets, please contact us no later than a week prior to the fixture.

Q: What is the refund policy for rain or abandoned play? A: Our refund policy is available online at Edgbaston.com/RefundPolicy and on the back of match day tickets.

Q: Can I get a refund if my team does not qualify in 2018?A: Unfortunately, at this moment in time we do not offer a ticket exchange service for fans.

Q: Where are the best areas to sit in the ground?A: Edgbaston has the best atmosphere in cricket with a variety of stands which deliver different match day experiences. To find out more information to help you to choose where to sit please see page 12-13 or please visit Edgbaston.com/AroundTheGround

Q: What food and drink can I bring with me to the game? A: Please visit Edgbaston.com/info/faqs/ to see a complete list of items that are prohibited.

Q: If Birmingham Bears qualify for Finals Day is there an extra ticket allocation for fans? A: Yes, members and season pass holders will be offered first refusal of any extra tickets that become available should Birmingham Bears qualify. Please note, that there will be very limted availability and we strongly recommend that fans purchase tickets as early as possible to ensure the best value and choice of seats.

For any additional T20 Blast Finals Day information please email your questions to [email protected], call us on 0844 635 1902 (option 2) or visit Edgbaston.com/info/faqs

Page 25: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

FAQ’S: Loyalty Card

Q: How do I collect points with my Membership card?A: Points can be accrued on any purchases in store or online. Customers will collect 4 points for every £1 spent at Edgbaston, with a cash of return of 1p per 1 point collected.

Q: How do I collect points online?A: Members need to sign up for an online account at edgbastonshop.com. From there, members can link up their membership number with their online account and begin earning points. Please allow 24 hours for registration for any point migration to be processed.

Q: How do I check my points balance in store?A: You can see your balance on any till in the club shop, Indoor Cricket Centre or online.

A: How do I spend my points?A: At check out, online and in store, you will be prompted with the option to deduct the value of accrued points from the total value of your purchase.

Q: I purchased a product using my points, am I still entitled to an exchange or refund?A: Yes, if you are taking a product back into store, please ensure you bring your membership card which was used in the transaction so the points can be credited back on to the account. Our standard refund policy applies for the products.

Q: Who is eligible for the loyalty scheme?A: The following membership types are eligible to be enrolled in our loyalty scheme: All Club membership packages (including Disabled Club Helper, Additional Club Card), Vice Presidents, Honorary Life, Life, WOCCA, Additional Executive Card, Associate, Senior City, Under 21s/Student Club and Junior Bears Club are all entitled to join our loyalty scheme. Please note that the Birmingham Bears Season Pass is not eligible for our Loyalty Scheme.

Q: What happens if my membership card is lost, stolen or damaged?A: There is a £5 admin fee to replace membership cards. All points and account details will be migrated across on your new card.

Q: Can I earn loyalty points through tickets and membership renewals?A: Not for the 2018 season. If we receive sufficient demand and usage we will look to expand our loyalty scheme into other areas of the business.

For any additional information about our loyalty scheme please email your questions to [email protected], call us on 0844 635 1902 (option 2) or visit edgbastonshop.com/info/faqs

Page 26: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

How to ApplyApplicants can apply for Tickets and Memberships via;• Completing the attached application form• Phone 0844 635 1902 (Option 2)• In person at the ticket office, 10am - 5pm, Monday - Friday.

Ways to PayApplicants can pay by;• Credit Card (£1.75 transaction fee)• Debit Card (no fee)• Cheque (payable to Warwickshire CCC LTD.)• Direct Debit (Memberships only)• Cash (in person only)

Any Questions?If applicants have any more questions about the 2018 Membership packages or Major Match Day ticketing, please see our FAQ section on pages 36-39 or visit Edgbaston.com/info/faqs/

Contact UsIf you would like to speak to us regarding ticketing or memberships please call our Ticket Office on 0844 635 1902 (Option 2), email us at [email protected] or visit us at Edgbaston Ticket Office 10am - 5pm, Monday - Friday.

Page 27: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating
Page 28: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating
Page 29: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating
Page 30: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating
Page 31: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating

For more information on the above events and more, visit edgbaston.com or call 0844 635 1902 (option 3)

Saturday4 November

EDGBASTONFIREWORKS

SPECTACULAR

W C C C’

A P A D

Friday 6th October 2017, 7:30pm

End of Season Dinner

To book your place please [email protected] or call 0121 446 3601

Experience an unbelievable 7-course menuand indulge in one of the best fine dining experiences Birmingham has to offer.

THURSDAY 23 NOVEMBERTHURSDAY 21 SEPTEMBERELEGANT EAT

Page 32: Meetings, Conferences, - Edgbaston Stadium · boasts some of the best facilities in cricket including; a private members’ bar, restaurant facilities and members’ balcony seating