Meeting Them Where They AreDESIGNED AND PRESENTED BY CHRISTINA STEINBACHER-REED

AS A RESULT OF THIS . . .

Concerns-Based Adoption Model(CBAM)

AwarenessInformational

PersonalManagement

ConsequenceCollaboration

Refocusing

How has this impacted your thinking? Your actions?

What’s the problem?

Holonomy

States of MindEfficacy

FlexibilityCraftsmanship

Consciousness

Interdependence

Pacing and Leading

Express empathy - “You’re __________ “

Reflect content – “because ____________ .

State the goal – “What you want is ______________ “

Presuppose readiness to find a pathway “….and you’re looking for a way to make that happen.”

LEAD – Locate and amplify internal resources

Pacing

You’re _______________ because__________________.

What you want is ________________ and you’re looking for a way to make that happen.

‘Pace’ Your Problems

Effective goals:

Are stated positively Are stated broadly Are brief and as simple as possible Carry positive presuppositions Are driven by the coacheeFramed in positive intention

Leading

“Could a greater miracle take place than for us to look through each other’s eyes for an instant?”

– Henry David Thoreau

Make a conscious effort to "pick-up the signals" from each person with whom you have meaningful interaction today, to try to get a better understanding of who they are and how they are feeling.