Meeting of the Transportation District Commission of Hampton … · McClain and Company, Inc. to perform repairs to the Hampton Roads Transit (HRT) Light Rail bridges in the not-to-exceed

_____________________________________________________________ A meeting of the Transportation District Commission of Hampton Roads will be held on Thursday, June 28, 2018 at 1:00 p.m. at 509 E. 18th Street, Norfolk, VA. The meeting is open to the public and in accordance with the Board’s operating procedures and in compliance with the Virginia Freedom of Information Act, there will be an opportunity for public comment at the beginning of the meeting. The agenda and supporting materials are included in this package for your review.

Meeting of the Transportation District Commission of Hampton Roads Thursday, June 28, 2018 • 1:00 p.m. 2nd Floor Board Room • 509 E. 18th Street, Norfolk, VA

1. Call to Order & Roll Call 2. Public Comments 3. Approval of May 24, 2018 Meeting Minutes 4. President’s Monthly Report - William Harrell

A. Board Updates

5. Committee Reports A. Audit & Budget Review Committee - Commissioner Parnell/ Conner Burns, Chief Financial Officer

May 2018 Financial Report

B. Operations & Oversight Committee - Commissioner Fuller/ Sonya Luther, Director of Procurement Contract No: 17 – 75527 – Armored Car Services

Recommending Commission Approval: Award of a contract to to Dunbar Armored for armored car services in the not-to-exceed amount of $119,757.60 over a three-year period.

Contract No: 18 – 78350 – Bridge Repairs on Tide Light Rail Bridges Recommending Commission Approval: Award of a contract to McClain and Company, Inc. to perform repairs to the Hampton Roads Transit (HRT) Light Rail bridges in the not-to-exceed amount of $151,683.

Meeting of the Transportation District Commission of Hampton Roads Thursday, June 28, 2018 • 1:00 p.m. 2nd Floor Board Room • 509 E. 18th Street, Norfolk, VA.

Contract No: 18 – 76526 – Elizabeth River Ferry Service Recommending Commission Approval: Award of a contract to Norfolk By Boat to provide Elizabeth River Ferry services in the amount of $6,070,631 for five (5) years.

Contract No: 18 – 76527 Ferry Repair Service

Recommending Commission Approval: Award of a contract to Fairlead Boatworks, Inc., Lyon Shipyard, Inc. and Ocean Marine Yacht Center to perform scheduled and emergency repairs for the ferry boat fleet. The cumulative amount of all Task Orders issued under this Contract will not exceed $225,000.

Contract No: 17 – 75518 – PeopleSoft Human Capital Management Managed Services. Recommending Commission Approval: Award of a contract to CherryRoad to provide PeopleSoft Human Capital Management managed services. The cumulative amount of all services performed under this contract will not exceed $660,000 over the three-year period.

Contract No: 18 – 76539 – Oracle Enterprise Database Annual

Support Recommending Commission Approval: Award of a contract to Mythics, Inc. to provide continued annual support of HRT’s Oracle database software enterprise licenses in the not-to-exceed amount of $1,091,643.02 over a five-year period.

Contract No: 18 – 76536 – Provide Heavy Duty Bus Batteries Recommending Commission Approval: Award of a contract to Tidewater Fleet Supply, LLC to provide heavy duty bus batteries in the not-to-exceed amount of $282,848 over a five-year period

Purchased Order – 78356 – Tapered Bearings for Light Rail Vehicles Recommending Commission Approval: Award of a purchase order to Jamaica Bearings Group to provide tapered bearings for Light Rail Vehicles in the total amount of $111,738.00.

C. Planning and New Starts Development Committee - Commissioner Wood

D. External/Legislative Advisory Committee - Commissioner Kanoyton

E. Management/Financial Advisory Committee - Steve Jenkins/

Conner Burns, Chief Financial Officer

F. Paratransit Advisory Subcommittee - Ms. Janice Taylor, Chair G. Transit Ridership Advisory Sub-Committee - Vacant, Chair

6. Old and New Business

Nominating Committee Report – Recommendation of New Officers

Resolution 04 – 2018 Appreciation for and Commendation of Jamie Battle

7. Comments by Commission Members

8. Closed Session (as necessary)

9. Adjournment

The next meeting will be held on Thursday, July 26, 2018 at 1:00 p.m. in the 2nd Floor Board Room at 3400 Victoria Boulevard, Hampton, VA.

NOTE: Immediately following the regularly scheduled TDCHR meeting, the Transit Management Company (TMC) Annual meeting will convene.

1

Call to order A quorum was attained, and Chairwoman Woodbury of Newport News called the meeting to order at 1:00 p.m. Commissioners in attendance: Chairwoman Woodbury, Newport News Vice-Chairman Fuller, Chesapeake Alt. Commissioner Solis, Virginia Beach Alt. Commissioner Froncillo, Chesapeake Alt. Commissioner Hennessee, VDRPT Commissioner Moffett, Hampton Alt. Commissioner DeProfio, Hampton Commissioner Coleman, Newport News Commissioner McClellan, Norfolk Commissioner Parnell, Norfolk Commissioner Hunter, Portsmouth Commissioner Ross-Hammond, Virginia Beach Hampton Roads Transit Staff in attendance: Kim Ackerman, Chief Human Resource Officer Ray Amoruso, Chief Planning and Development Officer Debbie Ball, Assistant Director of Finance Amy Braziel, Sr. Executive Assistant Conner Burns, Chief Financial Officer David Burton, General Counsel, Williams Mullen Gene Cavasos, Director Marketing & Communications Tina Cowan, Retail Account Manager Alisa Crider, Public Relations & Social Media Coordinator Rodney Davis, Director, Customer Relations Margaret Denoncourt, Internal Auditor Joe Dillard, Government Liaison Angela Glass, Director of Budget and Financial Analysis William Harrell, President and CEO Ron Hodges, Director of Business Development Keith Johnson, Manager of Paratransit

Meeting Minutes of the Transportation District Commission of Hampton Roads Thursday, May 24, 2018 • 1:00 p.m. 2nd Floor Board Room • 3400 Victoria Boulevard, Hampton, VA

2

Sonya Luther, Director of Procurement Lee Roy Padgett, Director of Engineering Sibyl Pappas, Chief Engineering & Facilities Officer Jim Price, Chief Transit Operations Officer Luis R. Ramos, Sr. Executive Assistant/Commission Secretary Sylvia Shanahan, Director of Finance Benjamin Simms, Director of Transportation Brandon Singleton, Assistant Director of Budget Brian Smith, Assistant to the President for Organizational Advancement Derrick Snowden, Chief Safety & Security Officer Mark Stemple, Director of Maintenance Brittany Sumpter, DBE & Grants Coordinator Robert Travers, Corporate Counsel Others in attendance: Shiela Bishop, Citizen Joe Belec, Transit Rider Advisory Committee Lisa Cipriano, City of Newport News Angela Clark, Citizen Carl Jackson, City of Portsmouth Ina Kreps, Paratransit Client Steve Lambert, HRPTO Lisa Lannom, Citizen Shelia McAllister, Newport News Jordan Pascale, The Virginian-Pilot Jeff Raliski, City of Norfolk Brian Solis, City of Virginia Beach Janice Taylor, Chair, Paratransit Advisory Committee Constantinos Velisserios, City of Newport News Stephen Williams, Citizen Lonnie Wilson, Citizen Teri Wilson, City of Newport News Mark Geduldig-Yatrofsky, Portsmouthcitywatch.org The June TDCHR meeting package was distributed electronically to all Commissioners, the media, and the public in advance of the meeting. The meeting package consisted of:

Agenda May Meeting Minutes June President’s Report Presentation June Social Media Analytics June President’s Report Committee Reports

3

Public Comments Mr. Lonnie Wilson spoke regarding the Route 118 and the recent change in service. The Route 118 no longer serves the Langley Air Force Base. Mr. Wilson stated that he is handicapped and does not understand why the service was stopped. Mr. Wilson elaborated on the hardships that the stop in service has caused. Ms. Shelia Bishop spoke regarding the Route 118 and the fact that service no longer extends onto the base. Mr. Steven Williams spoke regarding the Route 118. Mr. Williams stated that he walks onto the base since the bus stopped entering the base. Ms. Angela Clark spoke regarding the Route 118. Ms. Clark noted that there is a petition regarding the issue of the bus not going onto the Langley Air Force Base. Ms. Clark stated that the location where transit riders are being dropped off at the base gate is a hazard and does not have benches for passengers to sit on. Dr. Woodbury asked for a response from HRT on the Langley Air Force Base stop issue. Commissioner Moffett spoke regarding the issues related to service to Langley Air Force Base. Commissioner Moffett stated that several years ago customers were complaining about the route on Langley Air Force Base as people could not enter without an ID. Passengers without a base ID had to wait outside the gate for the bus to make stops on the base then get picked back up once the bus exited. The City of Hampton, HRT and the base personnel discussed the route on the base. Hampton City Council rode that particular bus route to get the experience. Commissioner Moffett stated that he is very sympathetic, but the ridership data does not support the route entering Langley Air Force Base. Mr. Amoruso stated that service into Langley was terminated at the request of the City of Hampton due to low ridership, this recent service changed started on May 20th. Ms. Lisa Lantam spoke regarding the Route 118 as well. David Burton read a statement on behalf of Dr. Judith Brown regarding advocating for public transportation. Dr. Brown’s statement highlighted the following organizations that have been and continue to be available to assist in advocacy for improved regional transit services: League of Women Voters of South Hampton Roads; the Hampton Roads Public Transportation Alliance (www.hrpta.com), and The Hampton Roads Legislative Collaborative Roundtable. Dr. Brown’s statement is attached to the minutes. Note: Commissioners Moffett and DeProfio arrived at 1:07 PM. A motion to close Public Comments was made by Commissioner Ross-Hamond and properly seconded by Alt. Commissioner Solis. A roll call vote resulted as follows:

4

Ayes: Commissioners Woodbury, Fuller, Solis, Froncillo, Hennessee, Moffett, DeProfio, Coleman, McClellan, Parnell, Hunter and Ross-Hammond.

Nays: None Abstain: None Approval of the April 2018 TDCHR Meeting Minutes A motion to approve the April 2018 meeting minutes, as amended, to state the following in Committee Reports: Audit and Budget Committee. Mr. Conner Burns provided a Management and Financial Advisory Committee update to include an internal audit that was recently is being completed. The motion was made by Commissioner Ross-Hammond and properly seconded by Commissioner Coleman. A roll call vote resulted as follows: Ayes: Commissioners Woodbury, Fuller, Solis, Froncillo, Hennessee, Moffett, DeProfio,

Coleman, McClellan, Parnell, Hunter and Ross-Hammond. Nays: None Abstain: None President’s Monthly Report Mr. William Harrell, President and CEO, welcomed everyone to the meeting. Ridership trends were discussed. HRT bus ridership numbers are consistent with national trends. Nonetheless, HRT is proactively implementing several strategies and tactics to maximize bus ridership. These strategies were discussed in depth during the work session prior to the Commission meeting. Mr. Harrell provided an update on the upcoming Strategic Regional Transit Transformation Project, HRT’s vision and mission were emphasized, which this project will also support. At Mr. Harrell’s request, Mr. Brian Smith provided an overview of the major tasks associated with the project. It was noted the project will also satisfy new state requirements for a strategic plan. It was noted that The Future of Mobility Conference will be held in Washington D.C. from July 11-12, 2018, which staff will attend. COMMITTEE REPORTS Audit and Budget Committee Commissioner Parnell stated that an Audit and Budget meeting was held. Commissioner Parnell stated that the recent financial audit was discussed, and progress was being made. Commissioner Parnell called on Mr. Conner Burns to present the Financial report. Mr. Burns spoke regarding the financial audit stated that information was presented to the Operations and Oversight Committee.

5

Mr. Burns stated that the budget was presented to the Management and Financial Advisory Committee (MFAC) on Monday and thanked various staff members for their assistance in completing the FY2019 budget. Mr. Burns reviewed the April Financial Report with the Board. Mr. Burns presented the FY19 Proposed Operating Budget and stated that HRT is submitting the budget with a 3% reduction overall compared to FY18. Non-union employees have not received a salary increase since FY16 and again are not budgeted to receive a salary increase in FY19. Commissioner Parnell stated that HRT is going to have an issue with maintaining quality employees if raises continue being left out of the budget. It was noted that there may be some increase in State funding in FY19 over what was budgeted. Commissioner Fuller recommended that the Board move forward with the budget as presented and stated that it can be amended at a later date to reflect changes in State funding, if necessary. A motion to approve HRT’s FY2019 Budget was made by Commissioner Parnell on behalf of the Audit and Review Committee and properly seconded by Commissioner Fuller. A roll call vote resulted as follows: Ayes: Commissioners Woodbury, Fuller, Solis, Froncillo, Hennessee, Moffett, DeProfio,

Coleman, McClellan, Parnell, Hunter and Ross-Hammond. Nays: None Abstain: None Operations and Oversight Committee Commissioner Fuller, Chair of the Operations and Oversight Committee, called on Ms. Sonya Luther, Director of Procurement, to give a report; Ms. Luther presented the following contracts for approval:

Contract No: 18-76543, SPEAR 4i Software Support Renewal in the amount of $442,707.51 was presented for approval.

A motion to approve Contract No: 18-76543, SPEAR 4i Software Support Renewal was made by Commissioner Fuller on behalf of the Operations and Oversight Committee and properly seconded by Commissioner Parnell. A roll call vote resulted as follows: Ayes: Commissioners Woodbury, Fuller, Solis, Froncillo, Hennessee, Moffett, DeProfio,

Coleman, McClellan, Parnell, Hunter and Ross-Hammond. Nays: None Abstain: None

6

Planning and New Starts Development Committee Commissioner Solis stated that the Planning and New Starts Committee met prior to the Commission Meeting last month and that the Norfolk Westside Study was discussed. A timeline of 24-36 months for completion was mentioned. External Legislative Advisory Committee (ELAC) Mr. Brian Smith provided an update on the ELAC. Mr. Smith stated that the Committee met yesterday and discussed ongoing outreach. Mr. Smith also noted that bus tours with delegates and senators are also taking place starting this month. It was noted Mr. Joe Dillard is providing lead staff support for this initiative and other outreach. Management Finance Advisory Committee (MFAC) Mr. Burns stated that the monthly MFAC meeting was held on earlier in the week and provided a summary of the same. Paratransit Advisory Sub-Committee (PAC) Ms. Janice Taylor, PAC Chair, provided an update of the PAC. Ms. Taylor stated that the committee met in April and mentioned that there are still a number of vacancies on the Committee. The next PAC meeting will be held on June 13th in Norfolk. Ms. Tina Cowan provided information regarding paratransit ticket sales stating that Food Lion will start selling tickets in the near future. Transit Ridership Advisory Committee (TRAC) Mr. Joe Bellec introduced himself as the Vice-chair of the TRAC and did not have a formal report. Ms. Cipriano requested that HRT present a resolution recognizing Mr. Jamie Battle for his service to the agency and the community. Chairwoman Woodbury made a motion for a resolution to be created for Mr. Jamie Battle to recognize his outstanding service to the agency and community. It was properly seconded, and a roll call vote resulted as follows: Ayes: Commissioners Woodbury, Fuller, Solis, Froncillo, Hennessee, Moffett, DeProfio,

Coleman, McClellan, Parnell, Hunter and Ross-Hammond. Nays: None Abstain: None

7

Old and New Business Resolution 03-2018, Title VI Equity Analysis for Proposed Major Service Changes, June 2018 was presented. Ms. Jamie Jackson gave a brief presentation regarding proposed service changes. Mr. David Burton formally read Resolution 03-2018, Title VI Equity Analysis for Proposed Service Changes, June 2018 to the Board. A motion to approve Resolution 03-2018, Title VI Equity Analysis for Proposed Service Changes, June 2018 was made by Commissioner Ross-Hammond and was properly seconded by Commissioner Hunter. A roll call vote resulted as follows: Ayes: Commissioners Woodbury, Fuller, Solis, Froncillo, Hennessee, Moffett, DeProfio,

Coleman, McClellan, Parnell, Hunter and Ross-Hammond. Nays: None Abstain: None Chairwoman Woodbury presented the 2018 Nominating Committee. The committee members are Commissioners West, Rowe, Kanoyton, Coleman, Parnell and Wood. Past Chairman Wood will serve as Chair of the committee. Commissioner Hennessee stated that the Department of Rail and Public Transportation is having transit partners work with each other and the State on transportation issues. Commissioner McClellan brought up issues at the Downtown Norfolk Transfer Center (DNTC) regarding vagrancy, panhandling, drug dealing, and trash. Commissioner McClellan stated that DNTC should be a model transfer station and there are many concerns that need to be addressed. Ms. Sibyl Pappas stated that services have been added to DNTC and that there are more people using the facility as a social connection instead of for transportation needs which makes it difficult to maintain. Ms. Pappas stated that there is a need for additional city support. Director of Customer Relations Rodney Davis also addressed this issue. HRT will formally respond to Commissioner McClellan’s questions and concerns prior to the next Commission meeting. Chairwoman Woodbury and the Board thanked Commissioner Moffett for his service to the Committee.

8

CLOSED SESSION: There was no Closed Session. Adjournment The meeting adjourned at 2:38 p.m.

TRANSPORTATION DISTRICT COMMISSION

OF HAMPTON ROADS ________________________________

Patricia P. Woodbury ATTEST: Chairwoman __________________________ Luis R. Ramos, Commission Secretary May 24, 2018

TDCHR Work Session: Ridership and Agency StrategyMay 24, 2018

Work Agenda

• Snapshot of 2018 Board Survey• Trends• Long-Term Strategies• Short-Term Strategies – Ridership Initiatives• Analysis of Factors Related to Bus Ridership in

Hampton Roads• Board Discussion• Preliminary Action Items

2

Snapshot of 2018 Board Survey

Q1: Rate the board's overall understanding of issues.

4

Q2: Rate how you would change the amount of time the board spends discussing each strategy-related issue during board meetings.

long-term strategies

5

Q6: Describe the overall level of expertise the board has on each issue.

6

Trends

Ridership Trends

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

HRTBusRidership2013-2017

(in000s)

NationalBusRidership2013-2017

Significant Marketplace Disruption

• New Technologies

• Shifts in consumer expectations, lifestyles, and choices related to working, shopping, socializing, etc.

• Agencies moving to be integrators of mobility services.

9

Long-term Strategy

“Without reformative adaptations that position transit as an efficient mobility choice, ridership could continue to decline.”

- Understanding Recent Ridership Changes

APTA, 201810

Transforming Transit

Regions are re-inventing regional bus transit offerings.

HRT will pursue similar transformation to optimize performance.

11

Strategic Regional Transit Transformation Project

Duration: approx. 15 monthsTimeframe: August 2018 – November 2019 A project to increase the value of regional bus transit services by defining and implementing operational and organizational changes to HRT’s current business model.

• Service Mix and Performance Diagnostic• Funding Mix and Funding Levels• Best Scenario for Transforming HRT• Revisions to Governance Documents• Implementation Plans

12

Desirable Outcomes

• Create more public value through route optimization

• Increase responsiveness to customer needs

• Increase operational efficiency and effectiveness

• Capture larger market share = Ridership

• Satisfy new state legislative requirements• Shift from institutional agency (traditional bureaucratic

model) to a mobility integrator (platform model)

13

Ridership Growth Strategies

Traditional Categories

Operating –Service Adjustments

Partnerships and

Coordination

Marketing and Information

Fare System Activities

Source: TCRP Report 111 (2008) 15

Strategy Selection

• No ‘one size fits all’ approach

• 236 strategies at 100 agencies

• All possible combinations were used

40 % Engaged in two or more types of strategies concurrently 10 % Engaged in one type of strategy but used 2 or more

projects concurrently60 % Used Operating/Service adjustments – the most common

strategyMedium-

sized, Urban

76% Operating/Service adjustments48% Partnerships/Collaborations28% Marketing/Promotional21% Fare System Activities

16

Examples

Goal Type Example of Strategy Example ofMeasurement

System-wide ridership increase

Route restructuringGeneral marketing

Year-over-year unlinkedtrip counts

Market share growth

Route restructuringNiche Marketing Partnerships

Increase in number of college students, downtown workers, etc.

Route productivityincrease

Targeted route improvementsTargeted marketing

More passengers per hour on route trips

HRT’s Transit Development Plan (TDP) addresses several of these examples. The TDP provides a current framework for incremental service improvements that may help grow ridership. Note: funding and fleet limitations.

17

Factors in Strategy Selection

• Balancing demands that may be competing.

• Examples of trade-offs / constraints –

Service expansion Increased operating and capital costs

New fare options Budget impacts

Prioritizing Service Prioritizing Service inin Lower-Density Higher-Density areasareas

18

Ridership Initiatives

Increasing Ridership

15 Millionth Rider 10 Millionth Rider

Increasing Ridership

• 15-minute Frequencies• Destinations• Modern, new equipment• Clean & attractive

The Student Freedom Pass

1,262,659 total number of rides.

Travel Training Program

Educatingseniors and persons with disabilitiesto use the bus System.

New MAX Fares

CURRENT MAX 1-DAY $7.50MAX 30-DAY $125.00

$5 Event Pass

Two Adults Kids Free

$5

The Customer Rewards Program

Collect 10 HeartsReceive A

1-Day Pass

Mobile Ticketing

Pilot ProjectBegins Mid-Summer

GoHRT.com

LaunchNewWebsite

RIDERSHIP ANALYSIS

RIDERSHIP ANALYSIS: PURPOSE

• WHAT THE REPORT IS….§ Staff-level report analyzing HRT ridership for the region

• WHAT THE REPORT IS NOT….§ Transit Development Plan (TDP) (2018)§ Strategic Plan (2018-2019)§ Capital Improvement Plan (CIP) (2017)§ Operations Assessment Report (2016)§ Fare Review/Fare Policy Study Services Report (2014)§ Analysis of Funding Structure’s Impact on Route Creation and/or Modification§ VDRPT Financial Management Office Review

30

RIDERSHIP & ANALYSIS OVERVIEW

RIDERSHIP ANALYSIS: RIDERSHIP AT HRT: LIGHT RAIL & FERRY

23% DECLINE FROM CY13 TO CY17

RIDERSHIP ANALYSIS: RIDERSHIP AT HRT: BUS

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

1,800,000

JAN

13FE

B13

MAR

13AP

R13

MAY

13JU

N13

JUL1

3AU

G13

SEP1

3O

CT1

3N

OV1

3D

EC13

JAN

14FE

B14

MAR

14AP

R14

MAY

14JU

N14

JUL1

4AU

G14

SEP1

4O

CT1

4N

OV1

4D

EC14

JAN

15FE

B15

MAR

15AP

R15

MAY

15JU

N15

JUL1

5AU

G15

SEP1

5O

CT1

5N

OV1

5D

EC15

JAN

16FE

B16

MAR

16AP

R16

MAY

16JU

N16

JUL1

6AU

G16

SEP1

6O

CT1

6N

OV1

6D

EC16

JAN

17FE

B17

MAR

17AP

R17

MAY

17JU

N17

JUL1

7AU

G17

SEP1

7O

CT1

7N

OV1

7D

EC17

HRT & Peer Agency Bus Ridership 2013-2017

Columbus

Jacksonville

Sacramento

Tampa

San Bernardino

RIDERSHIP ANALYSIS - FACTORS

RIDERSHIP FACTORS: FACTORS UTILIZED FOR ANALYSIS

ANALYSIS RESULTS

INTERNAL FACTORS: CORRELATION GRAPHIC TABLE

EXTERNAL FACTORS: CORRELATION GRAPHIC TABLE

ANALYSIS RESULTS: WHAT DO THE RESULTS MEAN?

FUTURE ANALYSIS

FUTURE ANALYSIS: ROUTE LEVEL

232,092

208,058

175,965 166,215

143,276

2013 2014 2015 2016 2017

ROUTE 36 RIDERSHIP

RIDERSHIP ANALYSIS STAFF REPORTNEXT STEPS: PLANNING & DATA ANALYTICS

• Data Analysis Results and Staff Report – May 2018

• Future Analysis – Staff Reports• Additional Data Elements• Route by Route• Annual Analysis

• Potential Future Analysis• Fare Impact on Ridership and Fare Elasticity

Discussion and Action Items

Preliminary Items

• Proceed with Regional Transit Transformation Project including service route optimization (August 2018 – November 2019)

• Conduct comprehensive Board orientation and prepare for Strategic Board Retreat (Winter 2018)

• Develop grassroots and grasstops community outreach program and information campaign (Winter 2018-Spring 2019)

• Schedule informational briefings with City Councils (Fall 2018-Spring 2019) including:

• Supportive land-use and parking policies

• Prioritizing right-of-way improvements to improve safety and accessibility

• Operational and budget updates

• Diversifying mix and levels of transit funding

• Implement specific short/mid-term ridership initiatives 44

TDCHR Work Session: Ridership and Agency StrategyMay 24, 2018

Summer is in full swing. The region is buzzing with activity! The same is true at Hampton Roads Transit. We’re

working day in and day out to provide quality transportation options, so residents and visitors can enjoy everything

Hampton Roads has to offer.

Across the range of HRT services – local bus, ferry, and light rail – we’ve seen some positive ridership numbers

recently. This is welcome news! For example, the 42nd annual Harborfest in Norfolk was another big weekend for

HRT. There were over 19,000 trips on The Tide light rail, and over 21,000 trips on ferries.

Students are on summer recess across our service area. Following some cost-effective technology upgrades

and targeted outreach, we’ve had increased enrollment in the Student Freedom Pass program. Among other

things, youth are out and about taking HRT services to connect with summer recreation, retail, and employment

opportunities. Anyone under 18 years of age rides HRT for free with a fare-paying adult, and those ages 13-17 can

ride independently with a Student Freedom Pass. Hats off to HRT’s outreach team, which has issued over 500 new

passes in just the past month!

Meanwhile, visitors to the oceanfront in Virginia Beach are hopping on transit in increasing numbers. Compared to

the same time last year, reports indicate a 3.1 percent increase in May ridership on HRT’s popular trolley service,

The Wave.

It’s vital that we continue investing in our core business to make quality transit service possible. This includes new

bus purchases on an annual basis. I’m glad to report there are 28 new buses in production currently and the first

units will be arriving for revenue service shortly. We appreciate our funding partners at all levels (federal, state, and

local), who help make recurring fleet investments possible.

Of course, our number one resource is our workforce. They’re dedicated and hardworking. From operators and

mechanics and customer service representatives, to facilities and planning and technology, to finance and every

other department at HRT – success truly takes each of us working together. I’m honored to serve as President and

CEO of this outstanding agency, and to work alongside such tremendous people who are committed to serving

customers and making positive impacts in our community.

H A M P T O N R O A D S

T R A N S I T

President’s ReportJune 2018

SUMMER DAYS ARE HERE AGAIN


T R A N S I T

President’s ReportJune 2018

Effectively managing our day-to-day business over the past year, HRT has been able to maintain expenses below

budget in several areas and, last month, HRT’s board approved an annual operating budget for the upcoming fiscal

year (July 2018 – June 2019) that reflects a 3% year-over-year reduction. These activities are a testament to the

quality of our fiscal discipline and stewardship of resources.

Finally, I’m also pleased to share, as of the writing of this letter, an important milestone has been reached in

negotiations between management and the Amalgamated Transit Union (ATU Local 1177). Union representatives

have agreed to vote on an offer that could successfully bring a conclusion to contract negotiations which have been

ongoing over the past year and a half.

I remain confident, as always, that working together with our community partners, HRT has and will continue

delivering real value for our customers and our incredible region.

Sincerely,

William E. Harrell

President and CEO

Hampton Roads Transit

GOHRT.COM • MAY 2018

OVERVIEW

69,551 Sessions

39,868 Users

176,157 PageViews

DEVICE USAGE:

70.81% Mobile

25.14% Desktop

4.06% Tablet

PAGEVIEWS BY PAGE (TOP 10)

/ (home) 16.5%

/route/ 7.78%

/route/norfolk/ 7.51%

/fares/ 5.89%

/route/virginia-beach/ 5.26%

/route/newport-news/ 3.78%

/services/the-tide/ 3.37%

/services/ferry/ 3.12%

/services/vb-wave/ 2.43%

/services/paratransit/ 2.17%

TRAFFIC SOURCE PER SESSION

Organic Search 69.10%

Direct 21.42%

Referral 8.8%

(Other) 0.39%

Email 0.21%

Social 0.09%

STUDENT FREEDOM PASS

ViewedMainPage 2,235

ViewedApplication 1,119

CompletedApplication 920

OTHER

109RFPSolicitationInformationRequests

9,367TripPlannerSubmissions(GetDirections)


T R A N S I T

Web Site AnalyticsGohrt.com • April - May 2018

GOHRT.COM • APRIL 2018

OVERVIEW

63,165 Sessions

63,165 Users

160,551 PageViews

DEVICE USAGE:

68.74% Mobile

27.32% Desktop

3.94% Tablet

PAGEVIEWS BY PAGE (TOP 10)

/ (home) 16.34%

/route/norfolk/ 7.96%

/route/ 7.30%

/fares/ 5.68%

/route/virginia-beach/ 4.71%

/route/newport-news/ 3.94%

/services/the-tide/ 3.71%

/services/ferry/ 2.62%

/hrt-jobs/ 2.47%

/services/paratransit/ 2.45%

TRAFFIC SOURCE PER SESSION

Organic Search 68.79%

Direct 21.32%

Referral 9.35%

(Other) 0.32%

Email 0.13%

Social 0.09%

STUDENT FREEDOM PASS

ViewedMainPage 1,143

ViewedApplication 546

CompletedApplication 455

OTHER

286RFPSolicitationInformationRequests

9,348TripPlannerSubmissions(GetDirections)

April 1 – April 30, 2018HRT’s Facebook @hrtfanTotal fans: 12,500 Total posts: 18 Impressions: 25,700 Engagements: 615 Clicks: 25 People engaged: 58% female, 42% male Women between 25-34 most active users

May 1 – May 31, 2018HRT’s Facebook @hrtfanTotal fans: 12,500Total posts: 17Impressions: 21,500Engagements: 332Clicks: 105People engaged: 58% female, 42% male Women between 25-34 most active users


T R A N S I T

Social Media AnalyticsApril - May 2018

FACEBOOK STATS

FACEBOOK TOP POSTS

FacebookPages|3of7

FacebookTopPosts,byReactions

Post

HamptonRoadsTransit

#ThrowbackThursdaytothis1956GMCTDH4512.WehaveMechanicsat

HamptonRoadsTransitthatrememberthesebuses!Thispicturewastaken

byphotographerEdGibbsonSeptember2nd,1968inDowntownNorfolkon

GranbyStreet.

(Post)

30 18 7.9% 814

HamptonRoadsTransit

HappyMay1!TheRoute30,AtlanticAvenueShuttleservicekickedofftoday!

RidetheVBWavefromoneendofAtlanticAvenuetotheotheruntil

September30.Stopalongthewayatshops,restaurants,museumsandmore.

Thisrouterunsdailyaboutevery15minutesfrom8a.m.until2a.m.

(Post)

23 5 6.5% 679

HamptonRoadsTransit

Incaseyouhaven'theard,theRoute35BayfrontShuttlewillbeextendedthis

year!ItwillnowstretchsouthfromRudeeLoopandthennorthtoPleasure

HouseRoadbeginningMay20.Learnmoreaboutthisrouteandourtwo

Oceanfrontrouteshere:https://gohrt.com/services/vb-wave/

Oceanfrontshuttleserviceexpands;VirginiaBeachimplementsnew

parkingpasses

(Post)

22 2 4.9% 1,018

HamptonRoadsTransit

HamptonRoadsTransit'sVBWavetrolleyandBayfrontshuttleservicesare

aneasywaytogetaroundtheVirginiaBeachOceanfront,RudeeInletor

evenreachFirstLandingStateParkalongtheChesapeakeBaytowalkthe

trails.Hoponboard,kickbackandletusdothedriving.VirginiaBeachCity

Government,VisitVirginiaBeach,VirginiaBeachConventionCenter

VBWave&BayfrontShuttle-HamptonRoadsTransit-Bus,trolley,light

rail,andferrytransportation,routes,schedules,ratesandcontacts.

(Post)

16 2 4.8% 878

HamptonRoadsTransit

HamptonRoadsTransitwillintroduceseveralchangestoitslocalandexpress

busroutesonSunday,May20,includingnewservicetotheBooWilliams

SportsplexinHampton,anextensionoftheBayfrontShuttleinVirginia

Beach,theeliminationofoneexpressrouteandtheeliminationofsometrips

onexpressroutes.Theperiodicchangesfollowtheagency’son-goingefforts

toidentifylocalroutesthatneedrevisionstoimprovetheirefficiency,reflect

thewishesoflocalcities,andpreservelimitedfundsintendedforlocaltransit

services.Clickbelowtolearnmore!

RouteChangesbeginningMay20

(Post)

14 1 7.1% 645

Reactions Comments Engagement Reach

May03,20188:30am

May01,20188:00am

May08,201811:30am

May21,20181:34pm

May18,201812:05pm

April 1 – April 30, 2018HRT’s Twitter @gohrt_com

Total followers: 6,218

Tweets sent: 59

Retweets: 46

Mentions received: 65

Impressions: 42,400

Engagements: 666

Clicks: 67

People engaged: 55% male, 45% female

Men between 35-44 most active users

May 1 – May 31, 2018HRT’s Twitter @gohrt_com

Total followers: 6,247

Tweets sent: 54

Retweets: 25

Mentions received: 120

Impressions: 42,700

Engagements: 386

Clicks: 65

People engaged: 54% male, 46% female

Men between 35-44 most active users


T R A N S I T

Social Media AnalyticsApril - May 2018

TWITTER STATS

TWITTER TOP POSTS

TwitterProfiles|3of7

TwitterTopPosts,byResponses

Tweet Retweets

gohrt_com

Expect10-15mindelayswithourLightRailTrainsduetoanearlieremergency

incident.Formoreinformation,contactCustomerServiceat757-222-6100or

visithttps://t.co/F1SToGWaEthttps://t.co/BYpRmTsj0A

(Tweet)

7,251 4 0 3

gohrt_com

TheStudentFreedomPassprovidesyouths13-17yearsoldwithunlimitedfree

ridesonHRT’sservices.Learnmore:https://t.co/BsBFlMYOme

https://t.co/KSaYtqcVLf

(Tweet)byAlisaC.

3 0 3

gohrt_com

#DidYouKnowComingoutoftherecession,propertieslocatedinpublic

transitshedsperformed42%betterthantheregionasawhole.

#TransitTuesday@APTA_info

(Tweet)byAlisaC.

3 0 3

gohrt_com

@LexllexiHiLexi.Wereallywanttolookintothisforyou.Canyouplease

confirmyourstartpoint,directionoftravelandtimeofdeparture?

(Tweet)

0 2 0 0

gohrt_com

MaxRoute966:TheinboundtripfromSilverleafParkandRidetothe

NewportNewsShipyardisexperiencingamechanicalissue.Pleaseanticipate

delays.

(Tweet)

2 0 2

PotentialReach Responses Clicks

May17,20185:09pm

May17,20188:30am

13.2k

May08,20189:30am

13.2k

May24,201810:19am

May23,20185:39am

13.3k

MAY 2018FISCAL YEAR 2018FINANCIAL REPORT

OPERATING FINANCIAL STATEMENTS MAY 2018

2

FISCAL YEAR 2018Budget Actual Dollars in Thousands YTD Budget YTD Actual

Operating Revenue

1,546.6$ 1,434.0$ (112.6)$ (7.3) % Passenger Revenue 16,116.5$ 14,297.6$ (1,818.9)$ (11.3) %

110.4 56.9 (53.5) (48.4) % Advertising Revenue 1,214.6 670.6 (544.0) (44.8) %

186.3 183.6 (2.7) (1.5) % Other Transportation Revenue 2,049.8 2,032.4 (17.4) (0.8) %

5.0 12.6 7.6 153.0 % Non-Transportation Revenue 55.0 282.5 227.5 413.6 %

1,848.4 1,687.2 (161.2) (8.7) % Total Operating Revenue 19,435.8$ 17,283.1 (2,152.8)$ (11.1) %

Non-Operating Revenue

1,480.1 1,498.7 18.6 1.3 % Federal Funding 15,330.6 14,937.5 (393.1) (2.6) %

1,669.7 1,625.5 (44.2) (2.6) % State Funding 18,366.5 17,880.1 (486.4) (2.6) %

3,688.1 3,688.1$ 0.0 0.0 % Local Funding 40,568.6 40,568.6 0.0 0.0 %

6,837.8 6,812.3 (25.6) (0.4) % Total Non-Operating Revenue 74,265.6$ 73,386.2 (879.4)$ (1.2) %

8,686.2$ 8,499.4$ (186.8)$ TOTAL REVENUE 93,701.5$ 90,669.2$ (3,032.2)$

5,571.6$ 5,314.7$ 256.9$ 4.6 % Personnel Services 59,540.9$ 57,192.3$ 2,348.6$ 3.9 %720.0 1,102.7 (382.7) (53.1) % Contract Services 8,098.2 7,251.4 846.8 10.5 %994.7 1,001.6 (6.8) (0.7) % Materials & Supplies 10,790.2 9,468.8 1,321.4 12.2 %103.3 89.1 14.2 13.8 % Utilities 1,096.0 1,103.3 (7.3) (0.7) %374.6 348.6 25.9 6.9 % Casualties & Liabilities 3,985.2 3,822.8 162.4 4.1 %725.5 733.3 (7.8) (1.1) % Purchased Transportation 7,980.9 7,693.8 287.1 3.6 %196.4 126.8 69.7 35.5 % Other Miscellaneous Expenses 2,210.0 1,543.8 666.3 30.1 %

8,686.2$ 8,716.8$ (30.5)$ (0.4) % TOTAL EXPENSE 93,701.5$ 88,076.2$ 5,625.3$ 6.0 %(217.3) OPERATING SURPLUS (DEFICIT) 2,593.1

Monthly Year to Date

Variance Variance

OPERATING FINANCIAL STATEMENTS MAY 2018

3

5.00

6.00

7.00

8.00

9.00

10.00

JUL AUG SEPT OCT NOV DEC JAN FEB MAR APR MAY JUNE

Total Expenses (in millions)

FY17 ACTUAL FY18 BUDGET FY18 ACTUAL

‐ 0.25 0.50 0.75 1.00 1.25 1.50 1.75 2.00 2.25 2.50

JUL AUG SEPT OCT NOV DEC JAN FEB MAR APR MAY JUNE

Farebox Revenue(in millions)

FY17 ACTUAL FY18 BUDGET FY18 ACTUAL

LOCAL FUNDING MAY 2018

5

* Due to City / (Due from City)** Federal 5307, 5309, 5337

Notes: 1. As requested by MFAC, the process for forecasting/reconciling end of year variances has been reviewed.2. Year-end local funding results are for planning purposes only, are unaudited, and subject to change.

FISCAL YEAR 2018 (Dollars in Thousands)

Annual Budget

Projected Actual

Variance*

Local Funding Chesapeake 2,547.6$ 2,558.0$ (10.4)$ Newport News 7,280.2 7,356.0 (75.8) Hampton 4,531.0 4,558.2 (27.2) Norfolk 19,552.2 19,380.5 171.7 Portsmouth 2,977.4 2,897.3 80.1 Vi rginia Beach 7,368.2 7,187.0 181.2 TOTAL LOCAL FUNDING 44,256.6$ 43,937.0$ 319.6$

STATE FUNDING 20,036.2$ 19,466.7$ (569.5)$

FEDERAL FUNDING** 15,071.0$ 14,371.0$ (700.0)$

PROCUREMENTS BETWEEN $50K-$100K MAY 2018

6

Contract Number

Contract Description Cost Center Funding SourceMethod of

ProcurementAward Amount Award Date Awarded Vendor Performance Period

PO 78525Light Rail Vehicle Pantograph Overhaul Kits

Operations Operating Sole Source $ 64,393.00 3/28/2018 Schunk Carbon Technology 1‐month delivery

18‐76535 Bottled Gas Services Operations Operating RFQ $ 77,509.64 5/29/2018 Airgas, LLC1 base yr. w/4 one‐yr.

options

May‐18

Contract No: 17-75527 Title: Armored Car Services

Base Year Price: Total Option Price:

$39,091.80 $80,665.80 w/2-1 Yr. options

Acquisition Description: Enter into a contract with a qualified contractor to provide armored car services. Background: Hampton Roads Transit (HRT) is seeking consolidated armored transportation services for the pickup and delivery of money and other financial instruments between all HRT facilities on the Southside and Peninsula (Northside). Under the terms of this agreement, the Contractor is required to pick up and transport bagged coins, bills, and checks from various HRT facilities for delivery to HRT’s Moneyroom at 509 East 18th Street, Norfolk. HRT personnel at the Moneyroom will count, re-bag, and prepare each delivery for deposit. The Contractor shall then pick up the bags and deposit its contents into HRT’s bank account at TowneBank in Chesapeake or other authorized TowneBank Cash Processing Center. Contract Approach: A Request for Proposals was issued October 26, 2017. One proposal was received on December 6, 2017 from Dunbar Armored (Dunbar) in the amount of $121,249.44. A post-solicitation survey of vendors was conducted; however, no replies were received. There was no indication that a re-solicitation to pursue more competition would have resulted in greater participation. In order to obtain more favorable pricing, a decision was made to conduct negotiations with Dunbar. Negotiations focused on clarifying exceptions to the contractual terms and conditions and reducing unit and total prices. At the conclusion of negotiations, Dunbar submitted a Best and Final Offer (BAFO) in the amount of $119,757.60. This amount represents a decrease of $1,491.84, or 1.23% below Dunbar’s original Price Proposal. Based on the results of the negotiations and a price analysis performed utilizing historical data, Dunbar’s BAFO is deemed fair and reasonable. A contractor responsibility review confirmed that Dunbar is technically and financially capable to perform the work. Dunbar, located in Hunt Valley, MD, has provided armored car transportation services to HRT for over ten (10) years satisfactorily. Dunbar provides similar services to Richmond Metropolitan Authority and Powhite Parkway in Richmond, VA; as well as, Alexandria Dash in Alexandria, VA. The period of performance for this Contract is one (1) base year, with two (2) additional one-year options. Cost/Funding: This Contract will be funded with Operating Funds.

Project Manager: Sheri Dixon, Manager of Revenue Services

Contracting Officer: Jason Petruska, Contract Specialist

Contract No: 17-75527 Title: Armored Car Services


$39,091.80 $80,665.80 w/2-1 Yr. options

Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Dunbar Armored for armored car services in the not-to-exceed amount of $119,757.60 over a three-year period.

SOLICITATION RESULTS

Time Period Dunbar Initial Pricing Dunbar BAFO Pricing Base Year $39,526.80 $39,091.80 Option Year 1 $40,277.40 $39,756.48 Option year 2 $41,445.24 $40,909.32

Total Price $121,249.44 $119,757.60

Contract No: 18-78350 Title: Bridge Repairs on Tide Light Rail Bridges

Price: Term:

$151,683 3 mos.

Acquisition Description: Enter into a contract to perform repairs to the Hampton Roads Transit (HRT) Light Rail bridges. Background: HRT had an immediate need for a contractor to perform repairs on the Light Rail bridges, specifically addressing loose and missing bolt issues. The five (5) existing bridge structures incorporate several thousand bolt assemblies. Over the past four (4) years, ongoing bridge inspections have identified a significant number of bolts, nuts and washer deficiencies that require urgent attention on four (4) of the five (5) bridges. Under the terms of this agreement, the Contractor shall provide the labor, equipment and materials for mobilization related to accessing each of the bridges, tightening and/or reseating existing structure bolts, replacement of missing or corroded bolts, nuts and washers and repair of failed bolt insert assemblies. Contract Approach: An Invitation for Bids was issued on May 16, 2018 and six (6) bids were received on June 6, 2018 from the following firms:

McClain and Company, Inc. (McClain)

The Kennedy Company of Virginia, Inc. (Kennedy)

Carolina Marine Structures, Inc.

TA Sheets General Contractors, Inc.

Ryan Marine, Inc.

T J Crooks, Inc. After an evaluation of the bids received, HRT staff determined that the apparent lowest bidder Kennedy, was deemed non-responsive (not in compliance with submittal requirements). Kennedy did not submit the required detailed qualification information. The second lowest bidder, McClain was deemed responsive (in compliance with submittal requirements) and responsible (capable to perform), and therefore eligible for award. McClain’s bid price, in the amount of $151,683 is also deemed fair and reasonable based on a price analysis performed, and the fact that the pricing was obtained in a competitive environment. A contractor responsibility review confirmed that McClain is technically and financially capable to perform the work. McClain is located in Culpeper, VA and has provided similar services for Virginia Department of Transportation (VDOT) Fredericksburg in King George, VA; VDOT Culpeper in The Plains, VA; and, Ordinance Systems, Inc. in Radford, VA. The period of performance for this contract is three (3) months. No DBE goal was established for this solicitation.

Contract No: 18-78350 Title: Bridge Repairs on Tide Light Rail Bridges

Price: Term:

$151,683 3 mos.

Cost/Funding: This contract will be funded with Operating Funds.

Project Manager: Lee Roy Padgett, Director of Engineering

Contracting Officer: Sonya Luther, Director of Procurement

Recommendation: It is respectfully recommended that the Commission approve the award of a contract to McClain and Company, Inc. to perform repairs to the Hampton Roads Transit (HRT) Light Rail bridges in the not-to-exceed amount of $151,683.


Firm Total Bid Price

The Kennedy Company of Virginia, Inc. $98,800.00

McClain and Company, Inc. $151,683.00

T J Crooks, Inc. $159,960.00

Ryan Marine, Inc. $293,220.41

Carolina Marine Structures, Inc. $399,724.00

TA Sheets General Contractors, Inc. $545,250.00

Contract No: 18-76526 Title: Elizabeth River Ferry Service

Three Base Years Price: Total Option Price:

$3,474,317 $2,596,314 w/2 1-yr. options

Acquisition Description: Enter into a contract with a qualified Contractor to provide complete management of Hampton Roads Transit’s (HRT) Elizabeth River Ferry services. Background: HRT currently offers daily passenger ferry transportation service from four (4) pedestrian-only docks in Norfolk (Waterside and Harbor Park) and Portsmouth (High Street Landing and North Landing). Under the terms of this agreement, the Contractor is required to provide complete daily employee staffing (captains, deckhands, maintenance, etc.), dispatching, supervision, fare collection, service operation, and transportation services using the vessels and schedules provided by HRT. The services are to be provided in such a manner that passengers may effectively, safely, and efficiently have access to daily ferry services. The Contractor shall take all actions necessary to minimize the cost of such service to HRT and maximize efficient utilization of the vessels. Services provided shall comply with all local, state, and federal regulatory requirements. Additionally, the Contractor is responsible for maintaining insurance and completing minor maintenance services on each of the ferries. Contract Approach: A Request for Proposals (RFP) was issued on March 6, 2018. One (1) proposal was received on April 18, 2018 from Norfolk By Boat, Inc. (NBB) in the amount of $8,525,811. A post-response survey of firms solicited concluded that most firms did not have adequate staffing to provide all of the services required in the Scope of Work. There was no indication however, that a re-solicitation to pursue more competition would have resulted in greater participation. In order to obtain more favorable pricing, a decision was made to conduct negotiations with NBB. Negotiations focused on technical clarifications and reducing the proposed rates. At the conclusion of negotiations, NBB submitted a Best and Final Offer (BAFO) in the amount of $6,070,631. This amount represents a decrease of $2,455,180 below NBB’s original Price Proposal after clarification regarding the number of ferries to be operated by HRT each year was clarified. Based on the results of the negotiations and a price analysis performed utilizing historical data, NBB’s BAFO is deemed fair and reasonable. A contractor responsibility review performed confirmed that NBB is both technically and financially capable to perform the work. NBB is located in Portsmouth, VA and has performed Elizabeth River Ferry services to HRT for over 30 years satisfactorily. No DBE goal was established for this solicitation. The period of performance for this contract is three (3) base year with two (2) additional one-year options. Cost/Funding: This contract will be funded by operating funds and Elizabeth River Crossings Opco,

LLC. Project Manager: Mark Stemple, Director of Maintenance Contracting Officer: Sonya Luther, Director of Procurement

Contract No: 18-76526 Title: Elizabeth River Ferry Service

Three Base Years Price: Total Option Price:

$3,474,317 $2,596,314 w/2 1-yr. options

Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Norfolk By Boat to provide Elizabeth River Ferry services in the amount of $6,070,631 for five (5) years.

Base Year 1 Base Year 2 Base Year 3 Option Year 1 Option Year 2 Total Contract

Price

$1,135,505 $1,151,676 $1,187,136 $1,261,170 $1,335,144 $6,070,631

Contract No: 18-76527 Title: Ferry Repair Services Price: Term:

$225,000 1 Yr. w/4 1-yr Options

Acquisition Description: Enter into a contract with three (3) Contractors to perform scheduled and emergency repairs for the ferry boat fleet on a Task Order (TO) basis. Background: Hampton Roads Transit (HRT) has a requirement for maintaining its ferry boat fleet by conducting scheduled and emergency repairs on an as needed basis. Under the terms of this agreement, the successful Contractors shall perform repairs utilizing parts and processes that comply with Untied States Coast Guard regulations; and, meet or exceed industry workmanship and quality standards. Contract Approach: A Request for Proposals (RFP) was issued on March 2, 2018. Three (3) proposals were received on April 6, 2018 from the following firms:

Fairlead Boatworks, Inc. (Fairlead, formally Davis Boat Works)

Lyon Shipyard, Inc. (Lyon)

Ocean Marine Yacht Center (Ocean).

In response to the RFP, proposers were required to provide billing rates for various job titles and services specified in the Price Schedule, to be utilized when establishing pricing for required TOs. Upon review and evaluation of the technical proposals, HRT staff determined that all three (3) firms were qualified to meet the requirements of the Scope of Work (SOW). The Contractors were invited for discussions and negotiations. At the conclusion of negotiations, Best and Final Offers were requested in an attempt to achieve the most competitive

pricing. In order for HRT to have the ability to obtain the most skilled resources at the most favorable price when scheduled or emergency repairs are required, a decision was made to award to all three (3) firms. Their proposed rates were deemed fair and reasonable based on a price analysis performed utilizing historical data, and the fact that pricing was obtained in a competitive environment. A contractor responsibility review performed confirmed that the firms are all technically and financially capable to perform the work. Fairlead, located in Newport News, has performed similar work for Mid-Atlantic Regional Maintenance Center (MARMC) Center in Norfolk, VA and the United States Coast Guard in Norfolk, VA. Fairlead has also provided similar services for HRT satisfactorily. Lyon is located in Norfolk and has provided similar services to the Virginia Department of Transportation in Suffolk, VA and the University of Delaware in Lewes, DE. Lyon has also provided similar services to HRT satisfactorily. Ocean is located in Portsmouth, VA, and has provided similar services to Jamestown/Yorktown Foundation in Williamsburg, VA; the Motor Yacht Alessandra; and, Auxiliary Systems, Inc. in Norfolk, VA. Ocean has also provided similar services to HRT satisfactorily The period of performance for this contract is one (1) base year with four (4) additional one-year options. No DBE Goal is assigned for the overall solicitation. HRT’s DBE Manager will review the scope of each proposed Task Order to identify opportunities for DBE participation and establish a task-based goal accordingly.

Contract No: 18-76527 Title: Ferry Repair Services Price: Term:

$225,000 1 Yr. w/4 1-yr Options

Cost/Funding: This contract will be funded by operating funds.

Project Manager: Mark Stemple, Director of Maintenance

Contracting Officer: Fevrier Valmond, Senior Contract Specialist Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Fairlead Boatworks, Inc., Lyon Shipyard, Inc. and Ocean Marine Yacht Center to perform scheduled and emergency repairs for the ferry boat fleet. The cumulative amount of all TOs issued under this Contract will not exceed $225,000.

Contract No: 17-75518 Title: PeopleSoft Human Capital Management Managed Services


$220,000 1- Yr. $440,000 w/2-1 yr. options

Acquisition Description: Enter into a contract with a qualified Contractor to provide managed services for Hampton Roads Transit’s (HRT’s) PeopleSoft Human Capital Management (HCM) 9.1 application on an as needed basis. Background: HRT's Human Capital Management (HCM) system is utilized to manage the agency’s recruitment, hiring, workforce management and paying of its employees all of which support HRT’s ability to ensure employees are available to support overall daily operations as a Transit Agency. Due to challenges in filling open staff positions to support HRT’s Human Capital Management (HCM) system and the need to be able to effectively and efficiently support HRT’s HCM system, HRT must utilize Managed Services to assist HRT to manage ongoing operations, ensure consistent high levels of availability, proactively and efficiently respond to regulatory and security updates as well as provide for continued extension of the system and its use as well as to demonstrate cost savings related to overall agency operational and management costs. Under the terms of this agreement, the Contractor will provide Managed Services for 2nd and 3rd Tier Support and Patch Maintenance to support HRT in its on-going efforts to manage HCM application. Contract Approach: A Request for Proposal (RFP) was issued on August 1, 2017. Seven (7) proposals were received on September 12, 2017 from the following firms:

HyperGen, Inc. (HyperGen)

CherryRoad Technologies, Inc. (CherryRoad)

Highstreet IT Solutions, LLC

Dimension Systems, Inc.

UVS Infotech

ERP Analysts, Inc. (ERPA)

Comprobase, Inc. In response to the RFP, Proposers were required to provide a technical proposal and a Price Proposal that includes rates for scheduled and unscheduled support for both on-site and off-site maintenance, to be utilized when establishing pricing for as needed support. Upon review and evaluation of the technical proposals, HyperGen, CherryRoad and ERPA were deemed capable of performing the requirements of the Scope of Work (SOW). The three (3) firms were invited to discuss their proposals and provide technical clarifications on their approach to the SOW. After discussions, all three (3) firms were rated best to meet the requirements of the SOW based on additional information provided during the presentation regarding their overall project approach and experience. Further discussions and negotiations were conducted with the firms, which focused on clarifying assumptions made in establishing pricing, reducing proposed pricing and reviewing exceptions to the Terms and Conditions of the Contract. At the conclusion of negotiations, Best and Final Offers (BAFOs) were requested.



$220,000 1- Yr. $440,000 w/2-1 yr. options

As a result of the negotiations, HRT staff concluded that CherryRoad provided the best value to HRT based on a combination of technical capability and price. CherryRoad’s proposed rates are deemed fair and reasonable based on a price analysis performed and the fact that the pricing was obtained in a competitive environment. A contractor responsibility review confirmed that CherryRoad is technically and financially capable to perform the work. CherryRoad is located in Morris Plains, NJ and has provided similar services to Newark Public Schools in Newark, NJ; Indiana Pension and Retirement in Indianapolis, IN; and, the New Jersey Turnpike Authority in Woodbridge, NJ. The Contract period of performance is one (1) base year, with two (2) additional one-year options. No DBE goal was assigned for this solicitation. Cost/Funding: This contract will be funded with operating funds. Project Manager: Glenda Dixon, Director of ERP Services Contracting Officer: Sonya Luther, Director of Procurement Recommendation: It is respectfully recommended that the Commission approve the award of a contract to CherryRoad to provide PeopleSoft Human Capital Management managed services. The cumulative amount of all services performed under this contract will not exceed $660,000 over the three-year period.

BAFO SOLICITATION RESULTS

Offeror Annual 2nd and 3rd

Tier Support Hourly Patch

Maintenance On-Site Hourly Patch

Maintenance Off-Site

HyperGen, Inc. $34,500 $145/$155 $115/$145

CherryRoad Technologies, Inc.

$37,500 $165 $125

ERP Analysts, Inc. $37,500 $170 $110



$220,000 1- Yr. $440,000 w/2-1 yr. options

ORIGINAL SOLICITATION RESULTS

Offeror Annual 2nd and 3rd

Tier Support Hourly Patch

Maintenance On-Site Hourly Patch

Maintenance Off-Site

Comprobase, Inc.. $32,000 $95 $85

HyperGen, Inc. $34,500 $145/$155 $115

Highstreet IT Solutions, LLC

$36,000 $120 $120

ERP Analysts, Inc. $37,500 N/A $125/$110

CherryRoad Technologies, Inc.

$37,500 $165 $125

Dimension Systems, Inc.

$40,500 $135 $135

UVS Infotech $40,500 $250 $135

Contract No: 18-76539 Title: Oracle Enterprise Database Annual Support


$205,615.95 $886,027.07 w/4-1 Yr. options

Acquisition Description: Enter into a contract with a qualified contractor to renew annual support of its Oracle database software enterprise licenses. Background: Hampton Roads Transit (HRT) is seeking a qualified Contractor to renew annual support of its Oracle database software enterprise licenses, to include upgrades/patches, maintenance and support required for the production systems in the enterprise. Under the terms of this agreement, the Contractor shall provide support for production enterprise application databases including Spear Enterprise Asset Management system, HASTUS scheduling and dispatch, ACS TransitMaster real application cluster and the GFI network manager and system control center. Annual maintenance and support of the base Oracle Enterprise software is required to ensure the agency has legal database software licensing and to allow for the necessary ability to upgrade and maintain existing database software. If the software licensing and support is not renewed, HRT will be unable to legally utilize the software to support necessary agency transit operational functions. Contract Approach: An Invitation for Bids was issued May 2, 2018. Two (2) bids were received on May 24, 2018 from the following firms: Mythics, Inc. (Mythics) Sterling Computers Corporation

After an evaluation of the bids received, HRT staff determined that Mythics was the lowest responsive (in compliance with submittal requirements) and responsible (capable to perform) bidder; and, is therefore eligible for award. As part of HRT’s due diligence, a post-bid survey of firms solicited concluded that most firms were unable to fully meet the requirements of the Scope of Work or had insufficient resources available in order to submit a bid. Additionally, Sterling Computers Corporation assumed that the solicitation was for the full implementation of brand new Oracle services. Mythics’s bid price, in the amount of $1,091,643.02 is deemed fair and reasonable based on a price analysis performed utilizing historical data, and the fact that the pricing was obtained in a competitive environment. A contractor responsibility review confirmed that Mythics is technically and financially capable to perform the work. Mythics is located in Virginia Beach, VA and currently performs these services for HRT satisfactorily. Mythics also provides similar services for the Virginia Department of Accounts, the Virginia Department of Education and the Virginia Department of Alcoholic Beverage Control all located in Richmond, Virginia.

Contract No: 18-76539 Title: Oracle Enterprise Database Annual Support


$205,615.95 $886,027.07 w/4-1 Yr. options

The period of performance for this Contract is one (1) base year, with four (4) additional one-year options. No DBE goal was assigned for this solicitation. Cost/Funding: This Contract will be funded with Operating Funds.

Project Manager: Alesia Cain, CIO/CTO


Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Mythics, Inc. to provide continued annual support of HRT’s Oracle database software enterprise licenses in the not-to-exceed amount of $1,091,643.02 over a five-year period.


FIRM TOTAL BID PRICE

Mythics, Inc. $1,091,643.02

Sterling Computers Corporation $31,353,214.74

Mythics, Inc. Bid Summary

Base Year Option Year 1

Option Year 2

Option Year 3

Option Year 4

Total

$205,615.95 $211,784.43 $218,137.97 $224,682.10 $231,422.57 $1,091,643.02

Contract No: 18-76536 Title: Provide Heavy Duty Bus Batteries


$53,228 $229,620 w/4-1 Yr. options

Acquisition Description: Enter into a contract with a qualified contractor to provide heavy duty bus batteries. Background: Hampton Roads Transit (HRT) is seeking a qualified Contractor to provide heavy duty bus batteries, trolley batteries and battery maintenance training. Under the terms of this agreement, the Contractor shall provide batteries for use in diesel engine buses equipped with electric starters, electronic fare boxes, air conditioning, and wheelchair lifts as well as trolley batteries. The Contractor shall also provide battery maintenance training to HRT personnel at the Southside and Northside locations once per contract year. The Contractor shall provide a minimum thirty-six (36) month warranty, with a six (6) month no-cost replacement warranty from HRT's installation service date. Contract Approach: An Invitation for Bids was issued April 12, 2018. Four (4) bids were received on May 22, 2018 from the following firms: Advance Stores Company, Inc. Parker Battery, Inc. Pasco Battery Warehouse of Virginia, LLC Tidewater Fleet Supply, LLC (Tidewater)

After an evaluation of the bids received, HRT staff determined that Tidewater was the lowest responsive (in compliance with submittal requirements) and responsible (capable to perform) bidder; and, is therefore eligible for award. Tidewater’s bid price, in the amount of $282,848 is deemed fair and reasonable based on a price analysis performed utilizing historical data, and the fact that the pricing was obtained in a competitive environment. A contractor responsibility review confirmed that Tidewater is technically and financially capable to perform the work. Tidewater is located in Norfolk, VA and currently performs these services for HRT satisfactorily. Tidewater also provides similar services for the City of Chesapeake, Newport News Shipbuilding and the City of Hampton. The period of performance for this Contract is one (1) base year, with four (4) additional one-year options. No DBE goal was assigned for this solicitation.

Contract No: 18-76536 Title: Provide Heavy Duty Bus Batteries


$53,228 $229,620 w/4-1 Yr. options

Cost/Funding: This Contract will be funded with Operating Funds.

Project Manager: Donald Shea, Assistant Inventory Manager


Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Tidewater Fleet Supply, LLC to provide heavy duty bus batteries in the not-to-exceed amount of $282,848 over a five-year period.


FIRM TOTAL BID PRICE

Tidewater Fleet Supply, LLC $282,848.00

Parker Battery, Inc. $312,935.00

Pasco Battery Warehouse of Virginia, LLC $349,860.00

Advance Stores Company, Inc. $416,335.80

Tidewater Fleet Supply, LLC Bid Summary

Base Year

Option Year 1

Option Year 2

Option Year 3

Option Year 4

Total

$53,228 $54,752 $56,636 $58,160 $60,072 $282,848

Purchase Order No.:

78356 Title: Tapered Bearings for Light Rail Vehicles

Price: $111,738.00

Acquisition Description: Award a Purchase Order (PO) for a vendor to provide forty (40) tapered bearings. Background: The Light Rail Vehicles (LRVs) current utilize four (4) tapered bearings for each unpowered (or center) truck of each vehicle. These tapered bearings are used in the low floor axle bridge wheel hubs and allow for the free spinning of each wheel on the center car truck. There are two (2) axles with two (2) wheels each for a total of four (4) bearings per center truck. In order to maintain operational safety and reliability, the manufacturer (SKF) identifies a six (6) year operational life. The LRVs have been in service since 2011 and two (2) have recently failed. This PO will provide thirty-six (36) tapered bearings for all nine (9) LRVs and four (4) spares for inventory. Contract Approach: A Request for Quote (RFQ) was issued on May 8, 2018. Five (5) quotes were received on May 9, 2018 from the following:

BDI Worldwide

Kaman Industrial Technologies

Motion Industries

Siemens Industry, Inc.

Jamaica Bearings Group (Jamaica)

After a review and evaluation of the quotes received, HRT staff determined that Jamaica was the lowest responsive (in compliance with submittal requirements) and responsible (capable to perform) vendor. Based on a price analysis performed and the fact that the pricing was obtained in a competitive environment, Jamaica’s quote in the amount $111,738 is deemed fair and reasonable. A contractor responsibility review performed confirmed that Jamaica is technically and financially capable to provide the equipment.

Jamaica is headquartered in Jamaica, NY and has been a bearing provider for rail and transit authorities for over ninety-three (93) years. Cost/Funding: This contract will be funded by Grant Funds.

Project Manager: Wayne Groover, Senior Manager of Rail Vehicle Maintenance

Contracting Officer: Keisha Hurst, Buyer II

Recommendation: It is respectfully recommended that the Commission approve award of a Purchase Order to Jamaica Bearings Group to provide tapered bearings for Light Rail Vehicles in the total amount of $111,738.00.

Purchase Order No.:

78356 Title: Tapered Bearings for Light Rail Vehicles

Price: $111,738.00


FIRM TOTAL PRICE

Jamaica Bearings $111,738.00

Siemens Industry, Inc. $127,400.00

Motion Industries $140,400.00

Kaman Industrial $140,410.00

BDI Worldwide $148,658.80

Resolution 04– 2018

Appreciation for and Commendation of Jamie Battle

WHEREAS, Mr. Jamie Battle has served as a dedicated member of the Transit Rider Advisory Committee (TRAC) of Hampton Roads Transit since April 2011; and as its Chairman from September 2016 to April 2018, and

WHEREAS, Mr. Battle has been a long‐time user of and advocate for public transit in the Hampton Roads Region, whereby transit riders, the public, Hampton Roads Transit staff, the TDCHR, and elected and appointed officials have benefited from his system knowledge, diligence and commitment to public transportation and transit related issues, and WHEREAS, Mr. Battle has made significant contributions to and has been a champion of public transit at the Virginia General Assembly, as well as at the nation’s capital, and has advocated for dedicated transit funding, supported the implementation of the Ride Along Program, and was integral in the Transit Riders Advisory Committee’s overall growth and development, and WHEREAS, Mr. Battle has performed in an exemplary manner as TRAC Chairman, demonstrating exceptional work with a broad array of organizations, stakeholders, and system users, effectively advocating for both transit dependent populations and riders of choice, and WHEREAS, Hampton Roads Transit offers its deepest appreciation to Mr. Battle for his extraordinary contributions to Hampton Roads Transit and the initiatives, causes, and work related to public transportation, NOW, THEREFORE, BE IT RESOLVED that the Transportation District Commission of Hampton Roads, for and on behalf of the greater Hampton Roads Region, hereby commends Jamie Battle for the many contributions rendered during his tenure as a Transit Rider Advisory Committee member and Chairman. We express our gratitude for his efforts to improve public transportation in Hampton Roads. APPROVED by the Transportation District Commission of Hampton Roads at its meeting on the 28th day of June 2018. TRANSPORTATION DISTRICT COMMISSION OF HAMPTON ROADS Patricia P. Woodbury Chairwoman ATTEST: Luis R. Ramos Commission Secretary