The enterprise solution for high-volume commerce.

Thank you for downloading the Shopify Plus Feature List PDF. Visit our website for features, case studies, and more.

https://shopify.com/plus

Last Modified: February 9, 2018

Meet Shopify Plus

Shopify PlusShopify Plus is a robust, full featured plan serving high-volume stores and global brands looking for a reliable and scalable commerce solution.

Shopify Plus is enterprise commerce without the headaches. Serving over a thousand customers worldwide, Shopify Plus helps high volume and fast-growing merchants thrive. Shopify Plus is built on Shopify’s foundation, and currently serves over 500,000 merchants.

Shopify Plus combines robust management tools, industry-leading cloud-driven hosting, powerful apps, and a thriving developer community into a fully featured and flexible platform.

Do you need more info than what this handy PDF offers up? Check out the Shopify Plus website: https://www.shopify.com/plus

Trusted by major brands worldwideSome of the world’s most recognizable brands and fastest-growing startups rely on Shopify Plus to support their businesses. Budweiser, LA Lakers, P&G, Radio Shack, Red Bull, Sears, Subway, and more, trust Shopify Plus to offer the service, functionality, and security needed to resolve the challenges that come with high-volume commerce.

Need more? Also see our Case Studies and Success Stories at: https://www.shopify.com/plus/customers

Always onlineAs a hosted solution, Shopify manages servers for of all of its stores ensuring optimal performance through 24/7 monitoring and continual product upgrades that come with no interruption for users.

All merchant business information, including products, customers, orders, and inventory, is backed up in our secure data centers every day. Shopify updates are automatic with latest features accessible immediately, and without any hassle.

Shopify was the first hosted ecommerce website solution to use a content delivery network. Our CDN is operated by Fastly, one of the most reputable CDN companies on the planet.

Looking for more information on Fastly? Find their site here: https://www.fastly.com

Scalability and ReliabilityShopify Plus is a fully hosted SaaS solution built to handle any level of volume allowing high-volume merchants to focus on their business, not their IT.

Flash Sales, Black Friday or heavy daily volume can be handled with ease. Infrastructure includes:

» 7000+ CPU Cores

» 200 TB Storage

» 99.98% Server Uptime

» Capable of handling over 10,000+ orders per minute and 1.5 million hits per minute.

Did you know: Shopify is the 4th largest commerce platform in North America: Amazon, eBay, Apple, Shopify.

NOVEMBER 1 NOVEMBER 10 NOVEMBER 20 NOVEMBER 25 NOVEMBER 28

Black Friday Cyber Monday

Black Friday & Cyber MondayOn Black Friday & Cyber Monday 2016 Shopify Plus Customers experienced the true meaning of scalability and reliability.

At the peak of sales over $555,716 in transactions occured in a single minute. 100% uptime. 0 angry calls to IT.

Looking for more Black Friday / Cyber Monday stats? https://www.shopify.com/blog/4-trends-that-defined-black-friday-cyber-monday-in-2016

Comparison of Black Friday and Cyber Monday to an average day in November

Sell without restrictionsProcessing billions of dollars a year, Shopify’s highly distributed, multi-tenant platform can handle anything you throw at it. Plus will help cut down IT costs to a fraction of traditional offerings so merchants will never have to worry about paying for bandwidth or rack space fees ever again.

Shopify’s fully hosted platform means merchants can enjoy unlimited bandwidth, and handle up to 1.5 million hits per minute. Sharded and multi-clustered database servers can handle even the least ideal conditions with ease.

Merchants never have to worry about downtime as Shopify’s servers have an impeccable 99.98% uptime. Each day Shopify processes an average of 840 orders per minute. During flash sales and holidays, Shopify is able to support more than 480,000 orders and $3 million in one hour.

Multi-channel » Sell online, wholesale, in-store or on social

» Integrated with 100+ payment gateways

» Sell in multiple languages and currencies

Shopify Plus isn’t restricted to ecommerce sales either — you can sell online, in-store, and through nearly any channel you want. Shopify Plus makes it easy to sell products on all major social networks (Facebook, Pinterest, etc.) and marketplaces.

By offering these multichannel capabilities, Shopify will enable a merchant to drive customer engagement, increase sales, and improve brand awareness across any channel.

Responsive designs for any screen and any brandOver 50% of ecommerce traffic now comes directly from mobiles. To succeed and remain competitive, merchants need to adopt a mobile-friendly platform. With Shopify Plus you have complete control over the look and feel of your website, giving you the ability to define your layout, content and branding in any way you like.

With our fully responsive platform you can create beautiful customer experiences that work on any platform and any screen.

View our Docs page for more info on customisation: https://help.shopify.com/themes/customization

Reliable and secure stores across the globeShopify operates in over 150 countries and offers access to over 100 payment gateways including its own, Shopify Payments.

Security is top of mind, in addition to being PCI compliant, stores can download additional third-party applications from Shopify App Store.

» Level I PCI Compliance

» PA-DSS compliant security for data encryption

Did you know: Shopify does annual on-site compliance assessments and implements continuous risk management evaluations to ensure all storefronts are safe.

Key pointsScalable platform for thriving merchants and brands. » Unlimited Bandwidth

» Unlimited Products

» Unlimited Sales

» Dedicated Account Management

» Dedicated Launch Management

» Avalara Automated Tax Rates

» Customizable Checkout

» No Transaction Fees with Shopify Payments

» EV SSL Certificate (storefront & checkout)

» SSO via Multipass API

» Giftcard APIs

» Cart Scripting (BOGO, Tiered pricing, etc)

» Wholesale Channel

» Negotiated Rates on Shopify Apps

» Priority Access to 24x7 Customer Support

What does Plus cost?

Overview of feesShopify Plus comes with a Base Platform Fee starting at $2,000USD per month. The 0.15% transaction fee is waived when using Shopify Payments. Our pricing is aligned to serve high-growth, high-volume merchants for many years to come.

Merchants will also enjoy exclusive pricing on some of our best apps ranging from customer rewards — email marketing — inventory management.

Base platform fee = $2,000USD or 0.25% of the merchant’s monthly Eligible Platform Transactions (whichever is higher)

Curious about what apps get exclusive pricing? Visit our featured app page: https://www.shopify.com/plus/featured-apps

Plus Exclusive Features

Customized checkoutCustomers will enjoy a fully branded experience from home page to checkout. Checkout will remain on primary URL e.g. client.com/checkout instead of checkout.myshopify.com/storenumber.

Developers and Designers will enjoy access to Checkout.Liquid (markup of checkout page) for checkout design and functionality customizations.

InternationalizationShopify Plus merchants are given nine Store Clones at no extra cost. Store Clones allow the merchant to easily set different currencies, inventories and prices per region. An example of this would be setting up the main store on us.mystore.com to accept US Dollars and another store at ca.mystore.com to accept Canadian Dollars, and the third au.mystore.com to accept Australian Dollars.

Existing software — like NetSuite — can be integrated with each clone via a connector app and our robust API.

Themes also have access to a Language Editor that allows for simple translation of their storefront content into other languages.

Need more info on the Language Editor? Jump to the Translation Doc page: https://help.shopify.com/themes/development/translations

Wholesale channelShopify Plus merchants are given access to an exclusive Wholesale Channel.

This channel syncs with your Online Store’s customers, products, and collections to allow you to easily sell larger volumes at wholesale prices. Features of the channel include:

» Password protected storefront

» Minimum order values

» Multiple prices lists (for customer group pricing)

Need more info on the Language Editor? Jump to the Translation Doc page: https://help.shopify.com/themes/development/translations

Plus level serviceShopify Plus offers an exclusive layer of services and expertise dedicated to growing your business. With dedicated account management and 24/7 support we are always working to help you not only run your store, but improve it.

A dedicated Launch Manager supports the merchant with launching the store. Once launched, the dedicated Merchant Success Manager provides insight on best practices, recommendations on apps and integrations, and updates about the evolution of Shopify.

A Shopify Plus merchant can contact their dedicated 24/7 Level 2 support team any time using the priority chat within the Shopify admin, support phone number and email address. This team is dedicated to Plus customers only and has a much faster response time.

Did you know: Our Plus Account Management team is made up of experienced commerce experts. Some even run successful stores themselves.

Avalara tax automationThe Avalara tax service is a Shopify Plus exclusive integration, providing merchants with up-to-date tax calculations. This level of tax automation will help reduce risk, but also save time and money when compared to traditional manual tax adjustments.

» A one-and-done option for nexus and taxability requirements in all states

» Guaranteed Avalara protection against audit, obsolete data, or outdated tax laws

» Real time tax rate calculations for all 14,000+ taxing jurisdictions

» One tax schedule instead of hundreds or thousands

» Automated solutions for all your tax compliance needs

Exclusive API accessShopify Plus merchants get access to exclusive APIs and increased API calls.

» Gift card API allows gift card migration and balance synchronization of gift cards used online and in store

» Single Sign On / Multipass API giving you ability to migrate user accounts to Shopify and allow customers to sign in using their previous email address and password

Powerful checkout discountingShopify’s Script Editor is a Plus Exclusive app that allows you to write scripts in Ruby to modify the Checkout price. Using scripts, you can create discounts that will be applied automatically based on the items and properties of a cart.

Example of possible scripts:

» 25% off all products

» 10% off the products in the “Hats” collection to all customers that have a special tag.

» Buy one item, get one free (BOGO)

Looking for the official docs or some example scripts? Jump to the Scripts Editor page: https://help.shopify.com/manual/apps/apps-by-shopify/script-editor

Seamless integrationsConnect your store with any of your existing IT platforms to create a seamless, integrated solution. Use our API to connect to your preferred ERP, CRM, accounting systems, and other software — or, we’ll help you source a custom connector for your company.

Shopify Partners have ready built integrations with many other platforms such as:

» Microsoft Dynamics AX and Microsoft Dynamics Nav

» SAP Business One (as well as other SAP products)

» Sage 50, 100, 200, and 300

» NetSuite

» LightSpeed POS

Powerful insights to help you growShopify Plus’ advanced reporting and analytics capabilities, supported by Google’s Enhanced Ecommerce Analytics engine, helps online retailers see further and understand customers better.

Rapid, cost effective deploymentShopify Plus’ easy-to-use easy-to-deploy architecture means stores are deployed within weeks, not months. With no implementation fees or lengthy implementation schedules, Plus lets you stay focused on what matters.

Launch times are 2-3 times faster compared to Shopify Plus competitors.

If transitioning from another platform you’ll have access to a dedicated Launch Manager. They are there to make the transition as simple and quick as possible.

You can learn more about Shopify Plus and Plus Case Studies here: https://shopify.com/plus

Shopify Plus Team plus@shopify.com