Meet Network Health 2022 Open Enrollment Vendor Q&A Webinar

This session will be recorded for records retention purposes, but will not be shared publicly

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Agenda

Ground Rules & Introductions

Health Plan Highlights

Q&A Session

Wrap-Up & Close

Introductions • ETF moderator(s)

• Vendor attendee(s)

Welcome • ETF is hosting a series of webinars

throughout the 2022 open enrollment period

• Today’s Q&A session is intended to provide the same personal interaction with a health plan as a benefit fair – from the comfort of your own home or office

Ground Rules

Please mute yourself During this session, we ask that only moderators

and health plan representatives engage in active discussion

Please mute yourself if not actively speaking

Enter all questions via the chat function No personally identifiable information (PII) or

protected health information (PHI) allowed All general, vendor-appropriate questions are

welcome

network health

networkhealth.com

2022 Group Health Insurance Program Open Enrollment

HMO plans underwritten by Network Health Plan. 3651-01-0921

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CARE FOR THE WHOLE FAMILY,RIGHT AROUND THE CORNER

• When it comes to offering access to local, high-quality providers and health systems, Network Health is a smart choice. We are the only health plan in the State of Wisconsin Group Health Insurance Program with Froedtert Health, Children’s Wisconsin and Ascension Wisconsin all in our provider network.

• Provider-owned – We’re co-owned by two of the highest-quality health systems in the state, Froedtert Health and Ascension Wisconsin.

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RIGHT because it's WHO WE ARE.

Health insurance is

WHAT WE DO.

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About Network Health • We’re local • Owned by, and partner with,

health care providers • We’ve been working with ETF

for over 36 years • Wisconsin-based customer

service • One-on-one support available

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■ Provider avai'lability meets program standards

Limited provider availability

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Service Area Our expansive network includes the following. • More than 2,000

primary care doctors • Over 14,000 specialists • More than 45 hospitals

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Provider Network Network Health offers access to high-quality health care providers, giving you convenient access to excellent care close to home. Our network includes the following providers and health systems, as well as many more. • Ascension Wisconsin • Children’s Hospital of Wisconsin (including

Green Bay, Milwaukee and Neenah) • Froedtert & the Medical College of

Wisconsin • Agnesian Healthcare • Affinity Health System • Ministry Health Care • Columbia St. Mary’s • Wheaton Franciscan Healthcare • Bellin Health

• Door County Medical Center • Family Care of the Fox Cities • Community Memorial Menomonee Falls • Froedtert South (Kenosha Medical Center) • St. Catherine’s Medical Center • St. Joseph’s Hospital – West Bend • Holy Family Memorial • HSHS St. Nicholas Hospital • Prevea Health • Primary Care Associates of Appleton, LTD

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Medicare Plans

f Virtual Vis it s

Find a Doctor

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Employer Plans Individual and Family Plans Health and Wellness About Network Health

e Find a Doctor f Find a Pharmacy CS> Look Up Medications

I'm looking for a doctor or facility The providers and facilities in this search are in-'llelwork. To find an in-lletwork doclor or lacifily near you, choose a Network Heallh plan lype from the drop down below_ Wilen serecting an in-n.etwork doctor, make sure you receive services

from Iha! doclor al lhe lacililies lisled in lhis search . If you receive services f rom an in-network doctor worklng at a facility not listed ln this search, you may be responsible for lhe cosl of lhose services_ If you're a member and you're nol

already signed in, go lo My Login to sign in lo your member portal accounl for lhe mosl aCCtJrale results_

Need Care Quickly? Sometimes you have non-emergency questions or

illnesses when your personal doctor is unavailable. For

non-emergent 24-hour care oplions through provider

nurse tines and MDUVi:G' virtual llisrts, see Getting

Care Quickly_

• Plan Type l Stale of Wisconsin emplo,yees/members

Help Me Find I Doctor, hosprt.al, clmic name or specialty

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Find-A-Doctor Visit networkhealth.com/find-a-doctor to find in-network providers and facilities. Select State of Wisconsin employees/members from the Plan Type dropdown.

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Customer Service

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Calls are answered right here in Wisconsin providing you excellent service because we take the extra steps to do the right thing.

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Quality Care Network Health is a top-rated plan for quality in the Group Health Insurance Program.

• #1 plan for postpartum • #1 plan for comprehensive care diabetes care

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Care and Condition Managers Care managers help members who are facing difficult diagnoses, complex medical conditions or behavioral health conditions.

Condition managers empower you to take charge of your chronic condition and be the healthiest you can be.

One-on-one support – We help connect everyone on your care team to make sure everyone’s on the same page, ensuring you get the right care, at the right place and the right time.

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Telehealth

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Provider telehealth • If your provider offers services through telehealth,

your plan has additional coverage in 2022. Virtual Visits with MDLIVE®

• Access to virtual, online doctor visits through MDLIVE.

• Connect with a board-certified physician or pediatrician for treatment of a wide range of medical and behavioral health conditions.

SilverCloud • Digital platform to support the treatment of depression,

anxiety, chronic health, insomnia, stress and general well-being.

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COVID-19 coverage

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Network Health ensures you can get the care you need during the COVID-19 pandemic.

• Members pay $0 out-of-pocket to receive a COVID-19 test at any facility, in- or out-of-network.

• Members pay $0 for the COVID-19 vaccination and administration.

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Pilot Programs Acupuncture to treat chronic pain

• Covers up to 20 visits with no cost share to you for treatment of chronic headaches, chronic neck pain, chronic low back pain and osteoarthritis of the knee.

Prevent T2 • Diabetes prevention program designed for people

with prediabetes who want to lower their risk of developing type 2 diabetes.

Additional dental care for specific members • Evidence Based Integrated Care Plan (EBICP) • Access to enhanced dental benefits to members

with diabetes or experiencing a high-risk pregnancy.

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Open Enrollment Reminders

Enroll by October 22 If you are a current member, you do not

need to take any action to re-enroll for 2022

Important Information • 2022 ID Cards will arrive in December • Log into your member portal to update your personal information • Choose your Primary Care Provider

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Q&A Session

Enter all questions via the chat function No PII/PHI allowed All general, vendor-appropriate

questions are welcome

Q&A Session – Time to Wrap Up

Time for one last question…

Member Resources

ETF website Health landing page – etf.wi.gov/health

Important Changes for 2022 State employees Local employees – same for all Local Program Options See meeting materials for PDF versions

Health Plan and Vendor contact information

2022 Decision Guides

2022 Open Enrollment Preview Video

2-minute overview of 2022 changes to health benefits

Applies to all members

Available to view here: etf.wi.gov/video/etf-2022-open-enrollment-preview

2022 Open Enrollment Webinars

ETF Benefit Webinars • Throughout open enrollment

• Health Insurance & Pharmacy Benefits for Active Members

• Health Insurance & Pharmacy for Retirees

• Dental & Supplemental Programs

• Wellness Program • Pre-Tax Savings Accounts

(State only)

Benefit Vendor Q&A Webinars • All health plans and vendors

participating • Throughout open enrollment

• Registration required via ETF website • No PII/PHI permitted • See ETF website for session details

and to register • Open Enrollment Health Webinars • Open Enrollment Vendor Q&A

Webinars

Evaluation Survey You will receive an evaluation

survey following this session

Please take a few minutes to complete the survey

Thank You! We appreciate your attendance today, as well as the flexibility and cooperation of our health plans and vendor partners