3/15/17

1

MEDICAL IMPROVImprove Your Communication, Collaboration, Creativity, and

Confidence

Sonja Stetzler, MA, RDN, CPC

3/15/17

2

“The more high technology around us, the more the need for human touch...HighTech/High Touch.” – John Naisbitt

3/15/17

3

Comedy Improv

3/15/17

4

3/15/17

5

Listening

Observing

Accepting

Improv Rules

1 - Yes, and…

2 - No Questions, Only Statements

3 - Who, What, Where

4 - Have Everything, Know Everything

3/15/17

6

3/15/17

7

Emotions

Joy Sadness Disappointed

Anger Frightened Dissatisfied

Apprehensive Agreeable Distracted

Afraid Annoyed Embarrassed

Anxious Astonished Eager

Bored Delighted Flustered

Depressed Confused Gloomy

Grumpy Insecure Insulted

Needy Optimistic Passive

Surprised Uncomfortable Worried

3/15/17

8

3/15/17

9

“The new high-value skills are…sensing the thoughts and feelings of others, working productively in groups, building relationships, solving problems together, expressing ourselves with greater power than logic can ever achieve.”

3/15/17

10

gettalk.at/medicalimprov

3/15/17

11

Create your messageConvey with confidenceConnect with your audience

www.effectiveconnecting.com

Sonja Kassis Stetzler, MA, RDN, CPC