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Medic Weekly Newsletter
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This Week:
Caldwell Street Road Work
2
IT Update 3
Overall Quality
Care for July 4
Training Schedule 8
Medic Calendar 8
The Education Department has just released all In-service dates for the reminder of 2009. Please take note of the dates and times for each month and continue to look for future communications about sign-ups and session topics. If you foresee any conflicts with In-service dates at this time, please contact the Education Coordinator, Robin Pariso at (6143).
August, 2009
18 Tuesday 6:00 p.m. – 10 p.m. 20 Thursday Noon – 4:00 p.m. 21 Friday 8:00 a.m. – Noon 24 Monday 8:00 a.m. – Noon and 6:00 p.m. – 10:00 p.m. 26 Wednesday 6:00 p.m. – 10:00 p.m. September, 2009 22 Tuesday 6:00 p.m. – 10 p.m. 24 Thursday Noon – 4:00 p.m. 25 Friday 8:00 a.m. – Noon 28 Monday 8:00 a.m. – Noon and 6:00 p.m. – 10:00 p.m. 30 Wednesday 6:00 p.m. – 10:00 p.m. October, 2009 20 Tuesday 6:00 p.m. – 10 p.m. 22 Thursday Noon – 4:00 p.m. 23 Friday 8:00 a.m. – Noon 26 Monday 8:00 a.m. – Noon and 6:00 p.m. – 10:00 p.m. 28 Wednesday 6:00 p.m. – 10:00 p.m. November, 2009 *
10 Tuesday 6:00 p.m. – 10 p.m. 12 Thursday Noon – 4:00 p.m. 13 Friday 8:00 a.m. – Noon 16 Monday 8:00 a.m. – Noon and 6:00 p.m. – 10:00 p.m. 18 Wednesday 6:00 p.m. – 10:00 p.m.
December, 2009 No continuing education scheduled due to the holidays.
Mark Your Calendars! In-service Dates Announced
News From The Front Line August 10 - 14, 2009
The MEDIC Dispatch
Operations is looking for interested employees to fill BLS Team Leader Roles. All applicants must be in good standing and have served for a minimum of 1 year as an EMT with the Agency.
Successful candidates will be eligible for full-time positions as a BLS Team Leader, in addition to receiving a 15 % raise and excellent schedule options.
The application process is open now until all positions are filled. If you are interested please contact either Deb Parrish (6223 or [email protected]) or Bryan Edwards (6130 or [email protected]).
Mecklenburg EMS
Agency
Dates to Remember:
August 19th Make Up In-service
August 21st Make Up In-service
August 21st Final Heart Walk
Team Needed
BLS Team Leader Positions
* November’s sessions occur one week early due to Thanksgiving holiday later in the month.
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Don’t Forget to Visit Medic’s New Website!
www.medic911.com - Click on Medic Employees
Video News Coverage Update Weekly - Current Edition of The Pulse - Dispatch and Injections Archives
Are you still in interested in joining the Medic Heart Walk team? Well there are still open slots. Just log on to www.startcharlottenc.org and help Medic fight Heart Disease and Stroke!
Medic has teamed up with Mecklenburg County to help fight heart disease and stroke by participating in the 2009 Start! Charlotte Heart Walk. The Heart Walk will take place on Saturday, September 19, 2009 at 9 am with a 3 mile walk through
Uptown. The goal for Charlotte is set at $1,700,000 and Medic, along with the County, are looking to help the Charlotte American Heart Association reach their goal!
For more information on the Heart Walk - please contact Kristin Young in the Public Relations Department ([email protected] or 6165).
ALL Interested employees should log on to the 2009 Start! Charlotte Heart Walk website to learn more about the walk itself and joining Medic’s team (www.startcharlottenc.org). Registration ENDS on August 22nd!!!
Be a par t of the Medic Heart Walk Team!
Traf f ic Aler t : Caldwel l Street Becomes Two-Way On Monday, August 17, starting at 9:00 a.m., crews will be-gin changing Caldwell Street from a one-way street to a two-way street. The conversion is expected to be com-plete by noon. This is necessary for the construction of the I-277/Caldwell Street Interchange Project.
Please see map
Please note that weather and unforeseen circum-stances occasionally prevent work from being com-pleted as scheduled, and make it unsafe to reopen lanes or streets when planned. When this occurs, City traffic engineers work di-rectly with other City staff and contractors to re-solve the situation as quickly as possible and reduce impacts to the traveling public.
Questions - Please contact your immediate Supervisor
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IT Department Update
The Medic IT department constantly keeps track of what types of technology related problems are being addressed/and fixed in the field.
The top three incidents that the IT department receives request for include: SIREN/ePCR software issues, unit mapping issues and InMotion gateway issues. This chart reflects how many total incidents the IT department has addressed each month since January 1st of this year. This is all part of the IT departments on-going effort to minimize lost unit hours in the field due to technology related issues.
Remember, if you are experiencing an issue with ePCR, your mapping system or InMotion gateway, please notify your supervisor and CMED immediately. In addition, please reach out to the IT Help Line at 6111.
Total IT Incidents for Operations
43
64
40 41
11
20
31
19 19 20
103 3 3 4
82
27
76
11
80
10
20
30
40
50
60
70
80
January February March April May June July
SIREN
Marvlis
InMotion
A meeting was held this week between CFD and Medic leadership to gauge our readiness for implementation of the Focused Cardiac
Arrest Protocol. The training is nearly complete and everything appears to be lining up for launch. The final equipment details are being implemented over the course of the next two weeks, and those who missed the mandatory training are getting their chance
to make up the in-service next week (don’t miss it if you’re on the list!). With this, we are targeting Thursday, August 27th at 7:00 AM as the official launch date. Additional details and an announce-ment regarding the beginning of the Focused Cardiac Arrest Pro-
tocol will come from Dr. Blackwell sometime during the last week of this month, so stay tuned.
Focused Cardiac Arrest Update
CMED Liaison Committee
The NEXT CMED Liaison Committee meeting will be on Friday, August 21st starting at 1600 hrs.
Directly following the committee meeting, 6 - 8 people will be chosen to continue on as permanent members of the CMED Liaison Committee.
If you have any questions, please contact Communications
Supervisor Lisa Wilson directly ([email protected] or 6200).
Scheduling: New Shift Bid
Scheduling has posted a new shift bid for field employees. The deadline to turn in requests is by12 noon on Monday, August
24th.
Employees interested in the new shift bid may pick up forms from both break rooms, at the OA desk and in the scheduling office.
All questions should be addressed directly to the scheduling office (6234) or to Bryan Edwards (6130).
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Rebecca Hamilton’s family & friends are hosting a cookout and gathering for her, her husband Scott, and their three sons: Bubba, Brandon, & Braxton. Rebecca wanted to share the information below with all Medic employees who might be interested in coming out. What: Hot Dog’s & Baked Bean’s Where : The Home (neighborhood) Of Tony & Ginger Thornton 4105 Dakeita Circle Concord, N.C. 28025 When: Saturday August 29th From 3pm -7pm Please come join the family, bring a covered dish to share and bring lawn chairs to sit in. There will be a DJ to play music, a slide for the kids to play on, and friends will have a circle of prayer around the family. Rebecca’s friends will be taking donations to support the family during this difficult time dealing with Scott’s battle with cancer - a foundation is set up through “Scott’s Angel’s” RSVP & Questions please contact Ginger at [email protected] or at 704-795-8051 cell, 704-784-9380 home.
Join Rebecca Hamilton and Family on Saturday, August 29th
Overall Quality of Care Percentage Increase
The percentage of patients ranking Medic’s Overall Quality of Care climbed 4 % from June to July, placing Medic in the 80th percentile among EMS agencies nationwide reporting such statistics. Congratulations to ALL Medic employees for contributing to this improve-ment. Remember to keep up the good work by using AIDET whenever possible and treat every encounter with people in our community as a customer service experience.
Patient satisfaction is just one of the measures being tracked throughout this fiscal year, the result of which will impact every employee through the new Performance Pay Program. Look in logistics, CMED, and the employee break room next week for an update of how we are faring for the month of July.
If you have any questions about the Performance Results Pay Program, please see your immediate Supervisor. Again, congratulations on the Overall Quality of Care percentage increase for the month of July!
Key Drivers of Excellence for Mecklenburg EMS Agency by Month
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PLEASE READ: In-Service Make-Ups and NC Recertification Testing
Below are three list of individuals who either need to attend a make-up In-service session or need to sign up for NC Recertifi-cation Testing. If your name is on one of the three lists, please contact Robin Pariso immediately to sign up for a session or
testing (at 6143). If you have any additional questions about testing or In-service, please contact Robin as well.
SEPTEMBER 2009
NC RECERTIFICATION TESTING ALL CON ED AND AHA CREDENTIALS MUST BE
CURRENT PRIOR TO RECERTIFICATION TESTING
TEST DATES: By Appt. Only – NO walk ins
SEPT 18, 19, 21, 25, 26, 28
DANIEL BALTIMORE DAVID BROWN
JOHN CRUNK KATHERINE CURRIN
REBECCA HAMILTON KEN HOPKINS
PAMELA JACKSON HANNAH KIMBRELL
ANTHONY KUTAS EFFIE LEDBETTER
MICHAEL MOORE TODD MOORE
JEREMY MURPHY KATHERINE PIKE
BETH PETHEL ASA RHINEHART
JOSE RIVERA
DECEMBER 2009
NC RECERTIFICATION TESTING ALL CON ED AND AHA CREDENTIALS MUST BE
CURRENT PRIOR TO RECERTIFICATION TESTING
TEST DATES: By Appt. Only – NO walk ins
DEC. 11, 12, 14, 18, 19, 21,
KIMBERLY BELTON THOMAS BERNESSER
STEVEN BRIDGES JAMES CAIL
KEVIN CALDWELL MATTHEW CAMPBELL
JASON FAULKNER SAMUEL JONES
CATHERINE JORDAN RANDALL LAURI
MAUREEN TOWNES STEVEN WARD
KENNETH WILLIAMS PAMELA WYKLE
CHRISTOPHER ZORNOW
JUNE 2009 - MAKE UP INSERVICE
Wednesday, August19th: 1300-1700 and Friday, August 21st: 1300-1700
All sessions will be held in the auditorium - Sign up sheets in the truck bay
BOLDED NAMES CONTACTED THE EDUCATION COORDINATOR REGARDING
ABSENCE FROM INSERVICE
Sam Barnes Tiffany Johnson Michael Stanford
Ryan Baxter Joshua Juarez – FMLA Valerie VanHouten
Andy Boris Darrell Love Beth Wally
Holly Burch - FMLA Kim Marlowe (Vannoy) Nichole Washington
Marie Colbert Courtney Martuscello Tonya Whitesides
Jason Davis Karl Otteson Kenneth Williams
Mariann Earwood Beth Pethel – FMLA Colby Willison
Jeff Glenn Justin Pfund Michelle Wise-Caldwell
Rebecca Hamilton Stephanie Pike Heidi Wozniak – Military duty
Stephen Hayes Thomas Porcelli Melissa Zachaman
Timothy Ireland Charles Rorie Christopher Zornow
Mohammed Jarrahizadeh Greg Sherrell –Military duty Eric Zufall
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Announcements?
Stories from the Field?
Reminders?
Protocol Updates?
If you would like (or need) an article published in the Medic Dispatch, please
feel free to contact Jeff Keith ([email protected]) and Kristin Young
All articles/information must be received by 12 noon each Wednesday
before publication.
FINAL ITEMS: Medic Store Inventory Clearance
The Medic store needs to make room for new Fall merchandise. The PR department is holding a clearance sale for the remaining items which are listed below. If you are interested in purchasing an item, please contact Kristin Young in the Public Relations department ([email protected], 6165).
Please keep in mind that the store always has Medic t-shirts (navy, white, gray - $7.00) and Medic hats (adjustable - $10 and fitted - $12) for purchase at their regular prices. In addition, we will be ordering more of the Medic stylus pens field employees like to use - employees will be notified when they are in stock.
Below are the remaining items left to purchase in the Medic Store (as of Friday, August 14th):
Are you Looking for Medic Movie Tickets??
Contact either Miki ([email protected]) or
Pat ([email protected]) -
or stop by the front desk during the hours of 8 am - 5 pm
Check out the Newest Episode of The Pulse!
The NEW Carowinds Episode of The Pulse is now airing on MedTV and on Medic911.com
Watch as the Carowinds First Aid team takes The Pulse on a behind the scenes tour of the park and their operations!
Men's
Description Sizes
Blue Stripped Polo S (2)
Tan Stripped Polo S
Red Stripped Polo S (2), M
Black Stripped Polo S, M
Tan Polo S
Deep Blue Oxford S
Gray Oxford S
Light Blue Oxford S, XXL
White Oxford S, M, XXL
Women's
Description Sizes
Light Blue Polo S, M
Red Stripped Polo S
Bright Orange Polo XL
Black Stripped Polo M
Pink Polo XL
Purple Polo XL
Lavender Polo XL
Light Green Polo XXL
Pink Oxford 3XL (2)
White Oxford M, 3XL (2)
Lavender Oxford L, 3XL (2)
Celery Mist Oxford M, 3XL (2)
Light Blue Oxford 3XL
Deep Blue Oxford 3XL (2)
Description Size
Women’s
Clearance Pricing - 50% Off
Polo Shirts: $7.50
Oxfords: $7.50
*Note: There is only ONE of each item listed above - only available in the ONE size listed. If there is more than one item or more than one size, it is listed as well. If you have any questions, please contact Kristin Young in the PR Department (6165). Items will be sold on a first come, first served basis.
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Ten Questions for…Robin Pariso, Education Coordinator
5.What is your favorite movie?
Walk in the Clouds and anything Disney!
6.What is your hidden talent?
Classical Ballerina with Eastman School of Music
7.What do you like to do when you’re not at work?
Spend time with my husband and friends - and when I can, spend time with my children and their families since they live out of town
1.Where are you from?
All over - military, spent most of my time in Arizona
2.Where did you go to school?
Arizona, Rochester NY, North Carolina, California
3.How long have you been at Medic/ in EMS?
Since March 2004 at Medic Since August 1979 in EMS
4.Who has been an inspiration to you?
My father and My father-in-law
8. If you could meet one per-son, dead or alive, who would it be?
My grandmother because my hus-band, Patrick, never got to meet her
9. What is the last book you’ve read?
A Walk on the Beach
10.What are 5 things you can’t live without?
My family, faith, pets, friends and the beach!
Want to be featured in ‘Ten Questions’? Email your answers to Kristin Young at
Regina Balddauff Kathryn Howze Lester Noris
Luis Barrera Tiffany Johnson Thomas Porcelli
Kimberly Belton Ronald Kennerly (2) Adamo Riascos
Robert Biven Samuel Kennerly Christopher Simmons (2)
Kevin Caldwell (2) Allen Kersey (2) Donald Singer
Kimberly Cauble (2) Megan Lee (2) Laura Sowinski
Edward Clay Jacob Lowe Richard Uhlich
Harley Conrad John Marsh Jennifer White
Katherine Currin Michael Moore Travis Williams
Ute Dorflinger Alexis Moose Colby Willison
Amanda Fleming Thomas Muhammad Joan Wisham
Robert Graf Kenneth Murray Daniel Yi
Congratulations to ALL employees who received commendations in July!
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2009 Training Schedule
AHA Refresher Classes at Medic CLASS TIME: 1300-1700 - **except where otherwise noted LOCATION: MEDIC AUDITORIUM CPR OCT 9, 12, 16, 19, OCT 22 & 29 = 1800-2200 PALS AUG 17 AUG 20 & 27 = 1800-2200 NOV 6, 9, 13, 16 ACLS SEPT 4, 7, 11, 14, SEPT 17 & 24 = 1800-2200 DEC 4, 7, 11, 14
NC Scope of Practice Recertification Testing
EXP DATES OCT – DEC 2009
SEPT 18, 19, 21, 25, 26
EXP DATES JAN – MAR 2010
DEC 11, 12, 18, 19, 21
If you have any questions or to register for a class PLEASE contact the Education Coordinator at extension 6143.
Visit Us on the Web! www.medic911.com
MEDIC Mecklenburg EMS Agency
4525 Statesville Road Charlotte, NC 28269
Tel: 704-943-6000 Fax: 704-943-6001
August 2009 Sun Mon Tue Wed Thu Fri Sat
1 A
2 A 3 B 4 B 5 A 6 A 7 B
PALS Refresher
1300 - 1700
8 B
9 B 10 A
PALS Refresher
1300 - 1700
11 A
Make Up
In-Service
1800-2200
12 B 13 B
Make Up
In-Service
1800-2200
14 A
PALS Refresher
1300 - 1700
15 A
16 A 17 B
PALS Refresher
1300 - 1700
18 B
19 A
Make Up
In-Service
1300 - 1700
20 A
PALS Refresher
1800 - 2200
21 B
Make Up In-Service
1300 - 1700
Heart Walk
Final Team Needed
22 B
23 B
30 A
24 A
31 B
25 A 26 B
27 B
PALS Refresher
1800 - 2200
28 A 29 A
In-Service Blue
Training Red
Medic Events Green
Holidays Purple
Medic Calendar
PRE-REGISTRATION IS REQUIRED FOR ALL CLASSES ALL CLASSES HELD IN MEDIC AUDITORIUM
