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Measuring Employee Engagement
In a Technology Driven World…
Quick Poll of the audience
How many of these scenarios apply to you and your workforce?
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…Even Snack companies!!
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What is “Employee
Engagement”
Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization's goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being.
© 2019 Engage for Success, www.engageforsuccess.org
Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work. Employee engagement is not the same as employee satisfaction. Employee Satisfaction only indicates how happy or content your employees are.
© www.CustomInsight.com , Article “What Is Employee Engagement”
Some interesting (and sobering)statistics…
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Case study format
Not intended to be an advertisement or promote one particular product –
Walk through of how our Marlette team tackled Employee Engagement
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Challenges
• How to use and integrate effective communication, collaboration & engagement tools to continue to engage our growing workforce?• How do we measure that engagement to know how
we’re doing?
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Common Threads
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EMPLOYEE ENGAGEMENT DRIVES
PERFORMANCE
ENGAGED EMPLOYEES UNDERSTAND THEIR
PURPOSE
OUTPERFORM COMPETITION
RETAIN TOP TALENT & ATTRACT NEW TALENT
Employee engagement is a key differentiator for growth and innovation in an organization.
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“There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow. It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.”
Jack Welch
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MeasurementKey to better understanding of your organizationMethod/tool to survey your population for employee engagement
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Performance Alignment Satisfaction
When?
How Often?
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Trend Shift
• Smaller set of questions, more frequent timing• Innovative• Less time lag• Greater connection with
employees
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Embrace technology
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Evolution of our Employee Engagement Journey…
Officevibe + External Surveys
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Hello, Leo
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Errr… I mean..Hello, Leo
(#awkward)
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How it works…
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How it works…
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Data. Data. Data.
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Ability to drill down for additional level of detail…
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Sample
Benchmark Reports
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Sample
Tips from
Officevibe
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Most Importantly…
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ACKNOWLEDGE & THANK
REVIEW & SHARE ACT
Find something
that WORKS and is
usable!
• Doesn’t have to be very costly• Thoroughly review implementation, costs,
types of reports• How easy to MANAGE (GIGO)
Other Employee Engagement Applications
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Other Slack Uses & Integrations for Engagement…
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Collaboration
Information Sharing
FUN!!
Tech Tickets
HR “Tickets” with machine learning
EggHeads Suggestion Program through “IdeaKeep”
Incorporate into your culture
• Introduce to your new hires while onboarding
• Quick refresher trainings for existing employees
• Ongoing communications and updates are key
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Celebrate the benefits of an engaged workforce with your organization
• Higher Employee Satisfaction• Higher Retention & Lower Turnover• Higher Productivity and Increased
Profitability• Less Absenteeism
• Increased Employee Loyalty
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Questions?
40
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