Measure Safety

8/8/2019 Measure Safety

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Measuring Safety PerformanceWhat are you doing to measure yourWhat are you doing to measure your

organizations safety performance?organizations safety performance?

Todays objective: Understand the concept of

leading performance indicatorsVersus

lagging performance indicators


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Measuring Safety Performance

What doesnt getWhat doesnt get

measured justmeasured just

doesnt get donedoesnt get done


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Measuring Safety PerformanceLagging indicatorsLagging indicators

(the traditional approach to managing safety)(the traditional approach to managing safety)

Injury/ ill statisticsInjury/ ill statistics

Workers compensation dataWorkers compensation data

illogical to count things you dont

intend to happen


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Measuring Safety PerformanceLeading performance indicatorsLeading performance indicators--

What do we intend to happen?What do we intend to happen?

Measure the presence rather thanMeasure the presence rather than

absence of safetyabsence of safety


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Measuring Safety PerformanceSample leading safety indicatorsSample leading safety indicators

% of scheduled safety inspections completed% of scheduled safety inspections completed

% of scheduled Job Observations completed% of scheduled Job Observations completed

% of new employee workstations evaluated% of new employee workstations evaluated

% of safety related work orders completed% of safety related work orders completed

% of safety trainings completed% of safety trainings completedIn every monthIn every month


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Leading & Lagging Leading indicatorsLeading indicators

positive indicatorspositive indicators

ComplianceCompliance

Risk reduction, Injury reductionRisk reduction, Injury reduction

what was made to happenwhat was made to happen

Lagging indicatorsLagging indicators

Negative indicatorsNegative indicators NonNon--compliancecompliance

Number of accidents, manNumber of accidents, man--hours lost etchours lost etc


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Leading Indicator

Due Diligence to Show That:Due Diligence to Show That:

Safety management system is workingSafety management system is working PreventativePreventative Make it Happen safetyMake it Happen safety

objectives are being takenobjectives are being taken

Improve assurance that lagging indicatorsImprove assurance that lagging indicatorswill remain lowwill remain low


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Leading Indicator

Set a standard of performanceSet a standard of performance

Measure that performanceMeasure that performance

pp

Leading indicators are a measure ofLeading indicators are a measure ofperformanceperformance


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Measuring What Matters MostWhat matters most?What matters most?

RiskRisk

CommitmentCommitment

SustenanceSustenance

What should we measure?What should we measure?

1.1. RiskRisk2.2. CommitmentCommitment

3.3. SustenanceSustenance


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Principles of Setting and

Measuring Leading Indicators Measure against standards (programs & procedures)Measure against standards (programs & procedures)

Objective & verifiable by auditorsObjective & verifiable by auditors

Place on corporate agendaPlace on corporate agenda

Corporate goals to include leading indicatorsCorporate goals to include leading indicators

Report to CEO & BODReport to CEO & BOD

Review with CEO & BODReview with CEO & BOD Tied to pay for performance processTied to pay for performance process


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Checks and Balances

To ensure the system works honestlyTo ensure the system works honestly

Joint safety committeeJoint safety committee

Internal auditorsInternal auditors union/ managementunion/ management

External auditorsExternal auditors

Safe workplace associationSafe workplace association

Regulatory agency auditsRegulatory agency audits

SMSSMS -- knits it all togetherknits it all together


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Safety Management System

Policy stating commitmentPolicy stating commitment Demonstrate commitment by putting leadingDemonstrate commitment by putting leading

indicators in corporate strategic planindicators in corporate strategic plan

Assessment of risksAssessment of risks

Setting safety standards viaSetting safety standards via

Programs & proceduresPrograms & procedures

Provide training on standardsProvide training on standards

ClearClear -- two way communicationtwo way communication Evaluating performance of:Evaluating performance of:

Individuals, programs & safety systemIndividuals, programs & safety system

Annual performance report on strategic goalsAnnual performance report on strategic goals


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Measuring Safety At Horizon

Make it happen safety objectives:Make it happen safety objectives:

Scoring system:Scoring system:

LeadershipLeadership 20%20%

Program ComplianceProgram Compliance 30%30%

Training + application of skillsTraining + application of skills 20%20%

Program improvementProgram improvement 20%20%

Lagging indicatorsLagging indicators 10%10%

Total scoreTotal score 100%100%

ScoreScore pp Determines management bonusDetermines management bonus


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Measuring Safety

Measuring leadership:Measuring leadership:

Safety programs reviewed bySafety programs reviewed by BOD (BOD (----%)%)

VPs (VPs (----%)%)

Departmental Managers (Departmental Managers (----%)%) Shopfloor (Shopfloor (----%)%)


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Measuring Safety

Program Compliance:Program Compliance:

Measure actual over expected #Measure actual over expected # Work observations (Work observations (----%)%)

Risk assessed & reduced (Risk assessed & reduced (----%)%)

Accident investigations (Accident investigations (----%)%) Increase in preventative incidentIncrease in preventative incident

reporting (reporting (----%)%)


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Year Over Year Results

What gets measured gets doneWhat gets measured gets done


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Work Observations

% Score actual / expected

28

40

55

7162

94

131

66

146

0

20

40

60

80

100

120

140

160

1

%S

1996 1997 1998 1999 2000 2001 2002 2003 2004


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Annual checks

Two Internal AuditsTwo Internal Audits

One external auditOne external audit

Workplace risk assessment of newlyWorkplace risk assessment of newly

introduced machines / activities / jobsintroduced machines / activities / jobs


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Bottom Line

Safety Performance score ofSafety Performance score of

----%%

A single meaningful number that provides aA single meaningful number that provides a

focus on making safety a high priorityfocus on making safety a high priority


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Strengthen & Sustain

Safety CultureBuilding on Success EventBuilding on Success Event

Celebrate leading indicator resultsCelebrate leading indicator results

Invite all executives & directorsInvite all executives & directors Team member presentationsTeam member presentations

Appreciation : certificates / giftAppreciation : certificates / gift

Publicize companywidePublicize companywide

Train & reTrain & re--traintrain

Yesterdays trainee, todays trainerYesterdays trainee, todays trainer

Documents

Measure Safety