MCT Connecting Guide

Embed Size (px)

Citation preview

  • 8/8/2019 MCT Connecting Guide

    1/14

    GROWTH & OPPORTUNITYMicrosoft Certified Trainer Guide for Microsoft Dynamics

  • 8/8/2019 MCT Connecting Guide

    2/14

    The Microsoft Certified Trainer (MCT) Connecting Guide helps you connect the

    Microsoft products you are currently training on to the Microsoft Dynamics

    products you may choose to train on in the future. As an MCT you have the

    opportunity to become a premier technical and instructional expert on Microsoft

    products, technologies, and solutions. And, grow your skills and connect with

    customers and partners by providing a superior learning experience. MCTs are

    the only individuals that Microsoft authorizes to deliver training based on official

    Microsoft Learning products and Microsoft Dynamics Courseware.

    As with other Microsoft products, the success and deployment of Microsoft

    Dynamics products is largely related to the proper training MCTs provide to

    Microsoft Dynamics value-added reselling partners and customers. As an MCT

    you have already met stringent certification requirements and enjoy access to a

    wide range of benefits, including access to the entire library of official Microsoft

    Learning products; substantial discounts on exams, books, and Microsoft products;

    members only newsgroups and online community resources; and invitations to

    exclusive events and programs. The MCT Connecting Guide is your guidance

    to start training on Microsoft Dynamics products allowing you to expand your

    expertise, and help Microsoft Dynamics customers and value-added reselling

    partners realize their full CONNECT learning potential.CONNECTMy favorite part about being a Microsoft Dynamics MCT is that I have been able

    to have early involvement with the Microsoft Dynamics AX training material and

    solution prior to the latest release. The opportunity to work with the beta trainingcontent allowed me to have direct contact with the Microsoft Dynamics training content

    development team so I could give immediate feedback about things to change in the

    training curriculum. It is a great opportunity to be ready for a solution release and

    also have an impact on the training content I will be teaching.

    Jan Jaap Smit

    MCT Microsoft Dynamics AX 2006 Microsoft Corporation. All rights reserved.

  • 8/8/2019 MCT Connecting Guide

    3/14

    FOCUS

    Did you know?

    The exam discount available

    to you as a Microsoft Certified

    Trainer applies toward Microsoft

    Dynamics certification exams.

  • 8/8/2019 MCT Connecting Guide

    4/14

    Microsoft DynamicsWhat is Microsoft Dynamics?

    Microsoft Dynamics (formerly Microsoft Business Solutions) is a

    line of integrated, adaptable business management solutions that

    enables businesses and their employees to make business decisions

    with greater confidence. Microsoft Dynamics works like and with

    familiar Microsoft software such as Microsoft Office and with toptechnologies like Microsoft Windows Server System and Microsoft

    .NET. This allows users to get up and running quickly and focus on

    whats most important. And, because it is from Microsoft, it works

    easily with the systems many businesses already have implemented.

    By automating and streamlining financial, customer relationship

    and supply chain processes, Microsoft Dynamics brings together

    people, processes and technologies, increasing the productivity

    and effectiveness, helping professionals drive business success.

    Growth and opportunity

    By becoming a Microsoft Certified Trainer for Microsoft Dynamics,

    you can expand your training capacity and revenues by training

    both Microsoft Dynamics end users and value-added reselling

    partners. Microsoft is committed to increasing training demand

    through promotion of the Microsoft Dynamics brand. As an MCT

    you can use this increase in training demand to conduct training

    on these business management solutions, allowing you to become

    recognized in the Microsoft Dynamics end user and value-added

    reselling partner communities as one of the Microsoft recognized

    training experts on Microsoft Dynamics products.

    Market opportunity for Microsoft Dynamics training

    The business management solutions market is among the most competitive

    and dynamic in the technology industry. As the market for Microsoft

    Dynamics solutions expands, both end users and value-added reselling

    partners will be looking to connect with experts to meet their training

    needsexperts that are familiar with the highly customized nature ofbusiness management solutions. Gain a clearer understanding of this high-

    growth market by becoming a Microsoft Certified Business Management

    Solutions Professional or a Microsoft Dynamics MCT program qualifier,

    allowing you to deliver training for Microsoft Dynamics.

    By becoming a Microsoft Certified Business Management Solutions

    Professional or a Microsoft Dynamics MCT program qualifier, you will be

    recognized by Microsoft Dynamics end users and value-added reselling

    partners as one of Microsofts most qualified training professionals for

    Microsoft Dynamics. In addition, you will be qualified to deliver training for

    Microsoft Certified Partners for Learning Solutions, who are required to

    identify an associated MCT that is a Microsoft Certified Business Management

    Solutions Professional or a Microsoft Dynamics MCT program qualifier in

    order to deliver Microsoft Dynamics Courseware to their customers.

    Looking to connect with a Microsoft Certified Partner for Learning

    Solutions? Search the Microsoft Resource Directory.http://directory.

    microsoft.com/mprd/?aspxerrorpath=/ResourceDirectory/Solutions.aspx.

    2006 Microsoft Corporation. All rights reserved

  • 8/8/2019 MCT Connecting Guide

    5/14

    Decide if Microsoft Dynamics is right for you

    Currently there are three Microsoft Dynamics MCT competencies:

    Microsoft DynamicsApplications Microsoft DynamicsDevelopment

    Microsoft DynamicsInstallation & Configuration

    Many of the products and solutions you currently work with including top technologies like

    Microsoft Windows Server System and Microsoft .NET are relevant to Microsoft Dynamics. For

    example, if you are a Microsoft Certified Software Engineer (MCSE), you need just one to two

    exams to qualify for the Microsoft DynamicsInstallation & Configuration MCT competency for

    Microsoft Dynamics AX. And, if you are a Microsoft Certified Software Developer (MCSD), you

    need just two exams to qualify for the Microsoft DynamicsDeveloper MCT competency forMicrosoft Dynamics CRM.

    To determine which competency best aligns with your expertise; connect with the Instructor

    Profiles for Microsoft Dynamics and the Microsoft Certified Business Management Solutions

    Professional certification requirements or MCT program qualifiers. Learn more about MCT

    competencies in the MCT program at https://mcp.microsoft.com/mct/Default.aspx. For more

    information or questions on becoming a Microsoft Certified Trainer (MCT) for Microsoft

    Dynamics, please email [email protected].

    Ive been an MCT since 1999 and most of the

    time Ive trained infrastructure courses such

    as Active Directory and SQL Server. Abouttwo years ago I invested time in learning about

    Microsoft Dynamics CRM. What I like about

    Microsoft Dynamics training is that I get a

    much broader view of how businesses work.

    And, the type of discussions my students and

    I have during training focus on business issues

    as well as technical issues. I find training on

    Microsoft Dynamics CRM very interesting and

    believe it has made me a better trainer. Also, I

    have found that having knowledge on MicrosoftDynamics CRM helped me to get engagements

    other than training, such as implementation and

    customization projects.

    Feridun Kadir

    MCT Microsoft Dynamics CRM

    2006 Microsoft Corporation. All rights reserved.

  • 8/8/2019 MCT Connecting Guide

    6/14

    TRAIN

    Did you know?

    Microsoft Dynamics Courseware can be downloaded

    from the MCT Download Center. You can also use these

    downloads to prepare for your certification exams

    to meet MCT requirements.

  • 8/8/2019 MCT Connecting Guide

    7/14

    QUALIFY

    Did you know?

    In order to take advantage of the PartnerSource site, you

    must request access. To do this, send an e-mail message to

    [email protected], with the subject line: Request for

    access: PartnerSource. PartnerSource is a comprehensive

    Web site for trainers and partners reselling Microsoft

    Dynamics software. This site features readiness tools,product information, and community resources such

    as discussion boards and newsletters. You can access

    PartnerSource by request.

  • 8/8/2019 MCT Connecting Guide

    8/14

    Instructor Profiles for Microsoft Dynamics

    Microsoft Dynamics qualifiers for the MCT program fall into three distinct competencies, which may differ from certifications you are currently

    familiar with. The following Instructor Profiles for Microsoft Dynamics will help you determine which competency best aligns with your

    experience and expertise.

    APPLICATIONS COMPETENCY

    Knowledge base

    Skills and experience

    Certifications and

    special training

    Understands Business Applications systems and sales processes

    Can define business application needs that map customer processes to the application by customizing

    the system or proposing process changes

    Understands how to implement and customize applications

    Applications for Microsoft Dynamics (Microsoft Dynamics AX, Microsoft Dynamics CRM, Microsoft

    Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL) Accounting applications (Oracle, SAP, PeopleSoft)

    Customer Relationship Management/SFA applications (GoldMine, ACT, Onyx)

    Point of sale applications (Microsoft Dynamics Retail Management System, Microsoft Dynamics Point of Sale)

    Business intelligence applications (Microsoft FRx, Cognos)

    Business process mapping

    Experienced in training for business applications such as ERP, SCM, CRM, point of sale or similar

    Customization of applications based on business and technical requirements

    Knowledge of implementation methodologies

    Accounting or financial experience

    Microsoft Certified Business Management Solutions Professional and MCT program qualifiers available

    for Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics NAV, Microsoft Dynamics AX and

    Microsoft Dynamics CRM.

    2006 Microsoft Corporation. All rights reserved

  • 8/8/2019 MCT Connecting Guide

    9/14

    DEVELOPER COMPETENCY

    Knowledge base

    Skills and experience

    Certifications and

    special training

    Competency in Microsoft core technologies. These technologies include Microsoft SQL Server, Web

    development, Web services, XML, Microsoft Windows SharePoint Services, and developing applications

    with Microsoft Visual Studio and Microsoft .NET

    Knows how to customize or develop applications in accordance with business and technical requirements

    Knowledge of implementation methodologies associated with ERP or CRM products including

    Microsoft Dynamics

    Experience in building business workflows

    Microsoft Dynamics proprietary languages

    Understanding of Microsoft Dynamics AX IDE (MorphX)

    Understanding of X++

    Understanding of Microsoft Dynamics NAV C/SIDE

    Understanding of C/AL

    Data Modeling Principles

    Relational Databases

    Microsoft SQL Server

    Microsoft Certified Business Management Solutions Professional and MCT program qualifiers available for

    Microsoft Dynamics NAV, Microsoft Dynamics AX and Microsoft Dynamics CRM.

    INSTALLATION & CONFIGURATION COMPETENCY

    Knowledge base Competency in Microsoft core technologies. The technologies include Microsoft Windows Server,

    Microsoft Small Business Server, Active Directory, IIS, Microsoft Exchange, and Microsoft SQL Server

    Understands how to install and set up business applications software

    Familiarity of the platform Microsoft Dynamics solutions are built and run on

    2006 Microsoft Corporation. All rights reserved.

  • 8/8/2019 MCT Connecting Guide

    10/14

    Skills and experience

    Certifications andspecial training

    Microsoft Windows Server

    Security and User Management

    Basic Windows System Management

    Installation and configuration

    Microsoft SQL Server

    Understanding of SQL Enterprise Manager use

    and management

    Understanding of backup and restore

    procedures and management

    Installation and configuration

    IIS (Microsoft Dynamics AX, Microsoft

    Dynamics NAV and Microsoft Dynamics CRM)

    Configuration

    Management

    Security

    Installation and configuration

    Small Business Server (Microsoft

    Dynamics CRM)

    Configuration

    Management

    Active Directory (Microsoft Dynamics AX,

    Microsoft Dynamics NAV and Microsoft

    Dynamics CRM)

    Configuration Management

    Security

    Configuring Group Policy Objects

    Microsoft Exchange Server/Microsoft

    Outlook (Microsoft Dynamics AX and

    Microsoft Dynamics CRM)

    Configuration

    Management

    DNS (Microsoft Dynamics CRM) Configuration

    Management

    Microsoft BizTalk Server (Microsoft

    Dynamics NAV)

    Installation and configuration

    Microsoft Certified Business Management Solutions Professional and MCT program qualifiers available forMicrosoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics NAV, Microsoft Dynamics AX, Microsoft

    Dynamics CRM and Microsoft Dynamics Retail Management System.

    2006 Microsoft Corporation. All rights reserved

  • 8/8/2019 MCT Connecting Guide

    11/14

    Readiness Resources

    To help you maximize the Microsoft Dynamics training opportunity, Microsoft offers the following trainer readiness resources:

    RESOURCE

    Courseware sales tip sheets

    Competitor information

    Product positioning

    Certification exam preparation

    guides for Microsoft Dynamics

    Learning plans for

    Microsoft Dynamics

    DESCRIPTION

    Detailed background on positioning Microsoft Dynamics training to customers, downloadable via the MCT

    Download Center

    Competitive comparison guides, whitepapers, and other key sales-support toolslive on PartnerSource*

    Positioning guides for all Microsoft Dynamics products, searchable by product name and sales

    cyclelive on PartnerSource*

    Valuable certification exam information around certification tracks, target audience, exam preparation

    tools, and exam specifics are accessible through PartnerSource*

    Outlines the training that maps to every Microsoft Dynamics certification exam, accessible through

    PartnerSource*

    2006 Microsoft Corporation. All rights reserved.

  • 8/8/2019 MCT Connecting Guide

    12/14

    RESOURCE

    Certification exam availability for

    Microsoft Dynamics

    Courseware syllabi for

    Microsoft Dynamics

    Courseware instructor materials

    for Microsoft Dynamics

    E-Learning

    DESCRIPTION

    Certification exam for Microsoft Dynamics availability at Pearson VUE and Prometric

    Courseware syllabi, searchable through the Find Training tool on the Microsoft Learning public site

    Courseware instructor materials for trainers, downloadable via the MCT Download Center

    E-Learning for Microsoft Dynamics are accessible through PartnerSource*

    Visit the Microsoft Certified Trainer Online Community.

    Microsoft Dynamics MCTs can connect, network, and exchange information with other trainers and Microsoft team members through this feature

    of the MCT Member site. Included are links to: MCT newsgroups; the Microsoft Learning public Web site; chats and webcasts; expert tips and tricks;

    and Microsoft newsgroups.

    For more information or questions on becoming a Microsoft Certified Trainer (MCT) for Microsoft Dynamics, please email [email protected].

    * PartnerSource is accessible to MCTs by request only. To request access, send an e-mail message to [email protected] with the subject line: PartnerSource: Request for Access. All

    requests will be answered within 72 hours.

    2006 Microsoft Corporation. All rights reserved.

  • 8/8/2019 MCT Connecting Guide

    13/14

    I love being a Microsoft Dynamics CRM MCT because theproduct is so exciting and I can make a real difference. The

    enthusiasm of students new to Microsoft Dynamics CRM

    is exceptional! As an instructor you thrive on the energy of

    the classand I have never had a low energy class training

    Microsoft Dynamics CRM! This product truly solves their

    business problems and is so easy to use. In addition, the

    Microsoft Dynamics CRM training content development

    team does not sit in an ivory towerthey actively solicit

    feedback from instructors like myself. I have been able to

    directly contribute to the ongoing improvement of thesecourses by providing my feedback and suggestions based

    on my experiences in the classroom.

    Guy Riddle

    MCT Microsoft Dynamics CRMDECIDE

    2006 Microsoft Corporation. All rights reserved.

  • 8/8/2019 MCT Connecting Guide

    14/14

    Find New Opportunities with Microsoft Dynamics

    Microsoft Dynamics (formerly Microsoft Business Solutions) is a line of integrated, adaptable business management solutionsfinancial,

    customer relationship and supply chain managementthat works like and with familiar Microsoft software, helping individuals drive

    business success. By becoming a Microsoft Certified Trainer on Microsoft Dynamics, you can expand your training services and revenues

    by training both Microsoft Dynamics end users and reselling partners. And, Microsoft is committed to help increase training demand by

    promoting the Microsoft Dynamics brand.

    U.S. and Canada Toll Free 1-800-456-0025, option [email protected] +1-701-281-6500www.microsoft.com/dynamics

    This document is for information purposes only.

    MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT.

    2006 Microsoft Corporation. All rights reserved. Microsoft, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Dynamics NAV,Microsoft Dynamics SL and Microsoft FRx are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.