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8/8/2019 MCT Connecting Guide
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GROWTH & OPPORTUNITYMicrosoft Certified Trainer Guide for Microsoft Dynamics
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The Microsoft Certified Trainer (MCT) Connecting Guide helps you connect the
Microsoft products you are currently training on to the Microsoft Dynamics
products you may choose to train on in the future. As an MCT you have the
opportunity to become a premier technical and instructional expert on Microsoft
products, technologies, and solutions. And, grow your skills and connect with
customers and partners by providing a superior learning experience. MCTs are
the only individuals that Microsoft authorizes to deliver training based on official
Microsoft Learning products and Microsoft Dynamics Courseware.
As with other Microsoft products, the success and deployment of Microsoft
Dynamics products is largely related to the proper training MCTs provide to
Microsoft Dynamics value-added reselling partners and customers. As an MCT
you have already met stringent certification requirements and enjoy access to a
wide range of benefits, including access to the entire library of official Microsoft
Learning products; substantial discounts on exams, books, and Microsoft products;
members only newsgroups and online community resources; and invitations to
exclusive events and programs. The MCT Connecting Guide is your guidance
to start training on Microsoft Dynamics products allowing you to expand your
expertise, and help Microsoft Dynamics customers and value-added reselling
partners realize their full CONNECT learning potential.CONNECTMy favorite part about being a Microsoft Dynamics MCT is that I have been able
to have early involvement with the Microsoft Dynamics AX training material and
solution prior to the latest release. The opportunity to work with the beta trainingcontent allowed me to have direct contact with the Microsoft Dynamics training content
development team so I could give immediate feedback about things to change in the
training curriculum. It is a great opportunity to be ready for a solution release and
also have an impact on the training content I will be teaching.
Jan Jaap Smit
MCT Microsoft Dynamics AX 2006 Microsoft Corporation. All rights reserved.
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FOCUS
Did you know?
The exam discount available
to you as a Microsoft Certified
Trainer applies toward Microsoft
Dynamics certification exams.
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Microsoft DynamicsWhat is Microsoft Dynamics?
Microsoft Dynamics (formerly Microsoft Business Solutions) is a
line of integrated, adaptable business management solutions that
enables businesses and their employees to make business decisions
with greater confidence. Microsoft Dynamics works like and with
familiar Microsoft software such as Microsoft Office and with toptechnologies like Microsoft Windows Server System and Microsoft
.NET. This allows users to get up and running quickly and focus on
whats most important. And, because it is from Microsoft, it works
easily with the systems many businesses already have implemented.
By automating and streamlining financial, customer relationship
and supply chain processes, Microsoft Dynamics brings together
people, processes and technologies, increasing the productivity
and effectiveness, helping professionals drive business success.
Growth and opportunity
By becoming a Microsoft Certified Trainer for Microsoft Dynamics,
you can expand your training capacity and revenues by training
both Microsoft Dynamics end users and value-added reselling
partners. Microsoft is committed to increasing training demand
through promotion of the Microsoft Dynamics brand. As an MCT
you can use this increase in training demand to conduct training
on these business management solutions, allowing you to become
recognized in the Microsoft Dynamics end user and value-added
reselling partner communities as one of the Microsoft recognized
training experts on Microsoft Dynamics products.
Market opportunity for Microsoft Dynamics training
The business management solutions market is among the most competitive
and dynamic in the technology industry. As the market for Microsoft
Dynamics solutions expands, both end users and value-added reselling
partners will be looking to connect with experts to meet their training
needsexperts that are familiar with the highly customized nature ofbusiness management solutions. Gain a clearer understanding of this high-
growth market by becoming a Microsoft Certified Business Management
Solutions Professional or a Microsoft Dynamics MCT program qualifier,
allowing you to deliver training for Microsoft Dynamics.
By becoming a Microsoft Certified Business Management Solutions
Professional or a Microsoft Dynamics MCT program qualifier, you will be
recognized by Microsoft Dynamics end users and value-added reselling
partners as one of Microsofts most qualified training professionals for
Microsoft Dynamics. In addition, you will be qualified to deliver training for
Microsoft Certified Partners for Learning Solutions, who are required to
identify an associated MCT that is a Microsoft Certified Business Management
Solutions Professional or a Microsoft Dynamics MCT program qualifier in
order to deliver Microsoft Dynamics Courseware to their customers.
Looking to connect with a Microsoft Certified Partner for Learning
Solutions? Search the Microsoft Resource Directory.http://directory.
microsoft.com/mprd/?aspxerrorpath=/ResourceDirectory/Solutions.aspx.
2006 Microsoft Corporation. All rights reserved
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Decide if Microsoft Dynamics is right for you
Currently there are three Microsoft Dynamics MCT competencies:
Microsoft DynamicsApplications Microsoft DynamicsDevelopment
Microsoft DynamicsInstallation & Configuration
Many of the products and solutions you currently work with including top technologies like
Microsoft Windows Server System and Microsoft .NET are relevant to Microsoft Dynamics. For
example, if you are a Microsoft Certified Software Engineer (MCSE), you need just one to two
exams to qualify for the Microsoft DynamicsInstallation & Configuration MCT competency for
Microsoft Dynamics AX. And, if you are a Microsoft Certified Software Developer (MCSD), you
need just two exams to qualify for the Microsoft DynamicsDeveloper MCT competency forMicrosoft Dynamics CRM.
To determine which competency best aligns with your expertise; connect with the Instructor
Profiles for Microsoft Dynamics and the Microsoft Certified Business Management Solutions
Professional certification requirements or MCT program qualifiers. Learn more about MCT
competencies in the MCT program at https://mcp.microsoft.com/mct/Default.aspx. For more
information or questions on becoming a Microsoft Certified Trainer (MCT) for Microsoft
Dynamics, please email [email protected].
Ive been an MCT since 1999 and most of the
time Ive trained infrastructure courses such
as Active Directory and SQL Server. Abouttwo years ago I invested time in learning about
Microsoft Dynamics CRM. What I like about
Microsoft Dynamics training is that I get a
much broader view of how businesses work.
And, the type of discussions my students and
I have during training focus on business issues
as well as technical issues. I find training on
Microsoft Dynamics CRM very interesting and
believe it has made me a better trainer. Also, I
have found that having knowledge on MicrosoftDynamics CRM helped me to get engagements
other than training, such as implementation and
customization projects.
Feridun Kadir
MCT Microsoft Dynamics CRM
2006 Microsoft Corporation. All rights reserved.
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TRAIN
Did you know?
Microsoft Dynamics Courseware can be downloaded
from the MCT Download Center. You can also use these
downloads to prepare for your certification exams
to meet MCT requirements.
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QUALIFY
Did you know?
In order to take advantage of the PartnerSource site, you
must request access. To do this, send an e-mail message to
[email protected], with the subject line: Request for
access: PartnerSource. PartnerSource is a comprehensive
Web site for trainers and partners reselling Microsoft
Dynamics software. This site features readiness tools,product information, and community resources such
as discussion boards and newsletters. You can access
PartnerSource by request.
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Instructor Profiles for Microsoft Dynamics
Microsoft Dynamics qualifiers for the MCT program fall into three distinct competencies, which may differ from certifications you are currently
familiar with. The following Instructor Profiles for Microsoft Dynamics will help you determine which competency best aligns with your
experience and expertise.
APPLICATIONS COMPETENCY
Knowledge base
Skills and experience
Certifications and
special training
Understands Business Applications systems and sales processes
Can define business application needs that map customer processes to the application by customizing
the system or proposing process changes
Understands how to implement and customize applications
Applications for Microsoft Dynamics (Microsoft Dynamics AX, Microsoft Dynamics CRM, Microsoft
Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL) Accounting applications (Oracle, SAP, PeopleSoft)
Customer Relationship Management/SFA applications (GoldMine, ACT, Onyx)
Point of sale applications (Microsoft Dynamics Retail Management System, Microsoft Dynamics Point of Sale)
Business intelligence applications (Microsoft FRx, Cognos)
Business process mapping
Experienced in training for business applications such as ERP, SCM, CRM, point of sale or similar
Customization of applications based on business and technical requirements
Knowledge of implementation methodologies
Accounting or financial experience
Microsoft Certified Business Management Solutions Professional and MCT program qualifiers available
for Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics NAV, Microsoft Dynamics AX and
Microsoft Dynamics CRM.
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DEVELOPER COMPETENCY
Knowledge base
Skills and experience
Certifications and
special training
Competency in Microsoft core technologies. These technologies include Microsoft SQL Server, Web
development, Web services, XML, Microsoft Windows SharePoint Services, and developing applications
with Microsoft Visual Studio and Microsoft .NET
Knows how to customize or develop applications in accordance with business and technical requirements
Knowledge of implementation methodologies associated with ERP or CRM products including
Microsoft Dynamics
Experience in building business workflows
Microsoft Dynamics proprietary languages
Understanding of Microsoft Dynamics AX IDE (MorphX)
Understanding of X++
Understanding of Microsoft Dynamics NAV C/SIDE
Understanding of C/AL
Data Modeling Principles
Relational Databases
Microsoft SQL Server
Microsoft Certified Business Management Solutions Professional and MCT program qualifiers available for
Microsoft Dynamics NAV, Microsoft Dynamics AX and Microsoft Dynamics CRM.
INSTALLATION & CONFIGURATION COMPETENCY
Knowledge base Competency in Microsoft core technologies. The technologies include Microsoft Windows Server,
Microsoft Small Business Server, Active Directory, IIS, Microsoft Exchange, and Microsoft SQL Server
Understands how to install and set up business applications software
Familiarity of the platform Microsoft Dynamics solutions are built and run on
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Skills and experience
Certifications andspecial training
Microsoft Windows Server
Security and User Management
Basic Windows System Management
Installation and configuration
Microsoft SQL Server
Understanding of SQL Enterprise Manager use
and management
Understanding of backup and restore
procedures and management
Installation and configuration
IIS (Microsoft Dynamics AX, Microsoft
Dynamics NAV and Microsoft Dynamics CRM)
Configuration
Management
Security
Installation and configuration
Small Business Server (Microsoft
Dynamics CRM)
Configuration
Management
Active Directory (Microsoft Dynamics AX,
Microsoft Dynamics NAV and Microsoft
Dynamics CRM)
Configuration Management
Security
Configuring Group Policy Objects
Microsoft Exchange Server/Microsoft
Outlook (Microsoft Dynamics AX and
Microsoft Dynamics CRM)
Configuration
Management
DNS (Microsoft Dynamics CRM) Configuration
Management
Microsoft BizTalk Server (Microsoft
Dynamics NAV)
Installation and configuration
Microsoft Certified Business Management Solutions Professional and MCT program qualifiers available forMicrosoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics NAV, Microsoft Dynamics AX, Microsoft
Dynamics CRM and Microsoft Dynamics Retail Management System.
2006 Microsoft Corporation. All rights reserved
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Readiness Resources
To help you maximize the Microsoft Dynamics training opportunity, Microsoft offers the following trainer readiness resources:
RESOURCE
Courseware sales tip sheets
Competitor information
Product positioning
Certification exam preparation
guides for Microsoft Dynamics
Learning plans for
Microsoft Dynamics
DESCRIPTION
Detailed background on positioning Microsoft Dynamics training to customers, downloadable via the MCT
Download Center
Competitive comparison guides, whitepapers, and other key sales-support toolslive on PartnerSource*
Positioning guides for all Microsoft Dynamics products, searchable by product name and sales
cyclelive on PartnerSource*
Valuable certification exam information around certification tracks, target audience, exam preparation
tools, and exam specifics are accessible through PartnerSource*
Outlines the training that maps to every Microsoft Dynamics certification exam, accessible through
PartnerSource*
2006 Microsoft Corporation. All rights reserved.
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RESOURCE
Certification exam availability for
Microsoft Dynamics
Courseware syllabi for
Microsoft Dynamics
Courseware instructor materials
for Microsoft Dynamics
E-Learning
DESCRIPTION
Certification exam for Microsoft Dynamics availability at Pearson VUE and Prometric
Courseware syllabi, searchable through the Find Training tool on the Microsoft Learning public site
Courseware instructor materials for trainers, downloadable via the MCT Download Center
E-Learning for Microsoft Dynamics are accessible through PartnerSource*
Visit the Microsoft Certified Trainer Online Community.
Microsoft Dynamics MCTs can connect, network, and exchange information with other trainers and Microsoft team members through this feature
of the MCT Member site. Included are links to: MCT newsgroups; the Microsoft Learning public Web site; chats and webcasts; expert tips and tricks;
and Microsoft newsgroups.
For more information or questions on becoming a Microsoft Certified Trainer (MCT) for Microsoft Dynamics, please email [email protected].
* PartnerSource is accessible to MCTs by request only. To request access, send an e-mail message to [email protected] with the subject line: PartnerSource: Request for Access. All
requests will be answered within 72 hours.
2006 Microsoft Corporation. All rights reserved.
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I love being a Microsoft Dynamics CRM MCT because theproduct is so exciting and I can make a real difference. The
enthusiasm of students new to Microsoft Dynamics CRM
is exceptional! As an instructor you thrive on the energy of
the classand I have never had a low energy class training
Microsoft Dynamics CRM! This product truly solves their
business problems and is so easy to use. In addition, the
Microsoft Dynamics CRM training content development
team does not sit in an ivory towerthey actively solicit
feedback from instructors like myself. I have been able to
directly contribute to the ongoing improvement of thesecourses by providing my feedback and suggestions based
on my experiences in the classroom.
Guy Riddle
MCT Microsoft Dynamics CRMDECIDE
2006 Microsoft Corporation. All rights reserved.
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Find New Opportunities with Microsoft Dynamics
Microsoft Dynamics (formerly Microsoft Business Solutions) is a line of integrated, adaptable business management solutionsfinancial,
customer relationship and supply chain managementthat works like and with familiar Microsoft software, helping individuals drive
business success. By becoming a Microsoft Certified Trainer on Microsoft Dynamics, you can expand your training services and revenues
by training both Microsoft Dynamics end users and reselling partners. And, Microsoft is committed to help increase training demand by
promoting the Microsoft Dynamics brand.
U.S. and Canada Toll Free 1-800-456-0025, option [email protected] +1-701-281-6500www.microsoft.com/dynamics
This document is for information purposes only.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT.
2006 Microsoft Corporation. All rights reserved. Microsoft, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Dynamics NAV,Microsoft Dynamics SL and Microsoft FRx are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.