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Presentation on : Responsibility Center and its Types MANAGEMENT CONTROL SYSTEM Presented To: Priya Ma’am Finance - 1

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Presentation on : Responsibility Center and its TypesMANAGEMENT CONTROL SYSTEMPresented To: Priya MaamFinance - 1Group Members:Jay Thakkar 013003Pratyuesh Agarwal 013004Ketan Jain 013006Roshan Sawant 013007Nirav Thakkar 013010Supriya Bhoir 013011Anita Raj 0130122Roadmap Introduction to Responsibility centerTypes of Responsibility centerRevenue CenterCost CenterProfit CenterInvestment CenterEngineered Expense Center

Problems in Responsibility AccountingAdvantages of Responsibility Centers3What is a responsibility center?In simple words: an organizational unit for which a manager is made responsible.Examples: A specific store in a chain of grocery stores.A work-station in a production line manufacturing automobile batteries.The payroll data processing center within a firm.4Attributes of a responsibility centerIt is like a small business, and its manager isAsked to run that small business and preserve the interests of the larger organization.Goals for the center should be specific and measurable, andShould promote the long terms interests of the organization and should be compatible with other responsibility center activities.5Example: A courier service (DHL)Courier operations dispatch trucks to pick up or deliver shipments from local terminals.It could be sent to one or more central terminals and then sorted and redirected.Success of this service would depend on:Service commitment to customers (on time, without damage) andControlling costsLet us suppose that each terminal is treated as a responsibility center.How should the company measure the performance of each terminal, its mangers, and its employees?6Measuring the performance of the courier-terminal responsibility centerTo focus on efficiency: we could measure no. of parcels picked up, sorted or delivered, per route, per employee, per vehicle, per hour or per shift.To focus on customer service, we could measure each groups contribution to customers: proportion of the time the terminal met its deadlines, when terminals are required to sort shipments, what the sorting error rate was.We could also measure customer service by: no. of complaints operations group receives, average time taken by the operation group to respond to complaints, and no. of complaints of poor, or impolite service.7Types of Responsibility CentersRevenue CentersCost Centers or Expense CentersProfit Centers andInvestment CentersEngineered Expense Centers8REVENUE CENTRERevenue CenterA Revenue centers are responsibility centers where managers are accountableonly for financial outputs in the form of generating sales revenue. In other words, A Revenue Center is responsible for selling an agreed amount of products or services. In a revenue centre output is measured in monetary terms, but no formal attempt is made to relate input to outputIt's manager is usually responsible to maximize revenue given the selling price (or quantity) and given the budget for personnel and expenses.

10Typical examples of these organizational entities are Sales organizations.1011Inputs (Money directly spent on achieving sales i.e. Mktg. Exp.) Output (Sales Generated in money terms)

RCsTASK RC has no authority to decide price. RC is charged with cost of Marketing and not with cost of goods produced Performance Measure for the RC can be Revenue Budgets.Generate Sales E.g. Marketing center11Revenue Center - IssuesDecision Rights Promotion Mix Performance Measures Maximize total sales for a given promotion budget Actual sales in comparison with budgeted salesTypically used when RC manager has thorough knowledge about market Promotion plays significant role in generating sales RC manager can establish optimal promotion mix He can set optimal quantity and appropriate rewards1212COST CENTRE13Cost centreA cost center is an organizational sub-unit such as department or division, whose manager is held accountable for the costs incurred in that division.In other words, A cost center is a department within a company. The manager and employees of a cost center are responsible for its costs but are not responsible forrevenues or investment decisions.Two types of costs: Engineered: those costs that can be reasonably associated with a cost center direct labor, direct materials, telephone/electricity consumed, office supplies.Discretionary: where a direct relationship between a cost unit and expenses cannot be reasonably made; Management allocates them on a discretionary basis (e.g. depreciation expenses for machines utilized). R&D Project

14Decision Rights Input Mix Labor, Material, Supplies Performance Measures Minimize total cost for a fixed output Maximize output for a given cost budgetTypically used when RC manager can measure output & quality of output knows cost functions, optimal input mix can set optimal quantity and appropriate rewards

Inputs (Money spent on production)Output (Physical units Produced)RCsTASK15Profit Centre16PROFIT CENTRESManager of a profit centre is held accountable for revenue, costs & profits of the centre.It is the responsibility centre in which inputs are measured in terms of expenses and output are expressed in terms of revenues.A profit center is a section of a company treated as a separate business. Thus profits or losses for a profit center are calculated separately.

Examples-Engineering, design or other such departments within a company. 171.Improves the quality of decisions taken.2.Improves the speed of the decision making.3.Provides a training ground for general management.4.Psychological benefits to the division manager.5.Provides best performance indicators of companys individual components.6.Imbibes a sense of independence & responsibility.7. Facilitates motivation of the employees.ADVANTAGES OF PROFIT CENTERS181.Caliber of the manager or the lack of it may hamper the quality of decisions taken.2.In case of integrated company, there may be a problem of cost sharing, transfer pricing etc.3.Divisionalistaion may impose additional cost of administration/support units.4.May give rise to conflicts & competition instead of co-operation within the business.5.Decentralization makes the top management to rely more on the MC reports.

DISADVANTAGES OF PROFIT CENTERS19INVESTMENT CENTERS 20INVESTMENT CENTERS

DEFINITION OF 'INVESTMENT CENTER'A business unit that can utilize capital to directly contribute to a company's profitability. Companies evaluate the performance of an investment center according to the revenues it brings in through investments in capital assets compared to the overall expenses.21Objectives An investment centers is the responsibility for the production ,marketing and investments in the assets employed in the segment.

An investment centers manager decides on the aspects such as the credit policies and within broad framework.

Investment centers mangers responsible for profits in relation to amount invested in the division 22A advantage is that the investment center will help consumers and businesses understand the benefits of investing because they have the time to share and educate customers.

A disadvantage is the fact that focusing on one area of business can restrict your business growth. 23AdvantagesDrawbackSince the value of capital employed is taken from the balance sheet, the value of ROI or ROCE may depend on accounting technique adopted by organization.

The manager of an investment center may postpone new investments like purchasing new equipment or expanding capacity, as the ROCE will decrease in the short run, though the organization may benefit from these investments in long run.24ENGINEERED EXPENSES CENTER25These are centres whose-Cost can be estimatedInputs can be measured in monetary termsOutputs can be measured in physical terms This center is usually found in manufacturing operations.

EXAMPLES :-WarehousingDistributionTruckingOther similar units within the market organization.ENGINEERED EXPENSES CENTER26

Responsibility centers whose employees control costs, butDo not control their revenues or investment level.Examples: Production department in a manufacturing unit, a dry cleaning businessTwo types of costs: Engineered: those costs that can be reasonably associated with a cost center direct labor, direct materials, telephone/electricity consumed, office supplies.Discretionary: where a direct relationship between a cost unit and expenses cannot be reasonably made; Management allocates them on a discretionary basis (e.g. depreciation expenses for machines utilized).27Discretionary Expenses Center - ExamplesAdministrative and Support Centers- Senior management units at corporate level e.g. Legal, Planning , IT , Audit Departments Goals may differ and hence performance ii) Research and Development Centers The input and output may span over different and uneven time periods.

28Problems29Problems in Responsibility AccountingWhile implementing the system of responsibility accounting, the following difficulties are likely to be faced by the management:

1. Classification of costs

2. Inter-departmental Conflicts

3. Delay in Reporting

4. Overloading of Information

5. Complete Reliance will be deceptive

30Advantages ofResponsibility Centers31Advantages1. Provides a way to manage a large diversified organization. Better decisions can be made at the local level.2. Provides incentives to department managers and individuals to optimize their individual performances.3. Provides managers with the freedom to make local decisions.4. Provides top management with more time to make policy decisions and engage in strategic planning.5. Allows management to avoid understanding the system by using top down remote control based on accounting measurements. 6. Supports management and individual specialization based on comparative advantage.7. Overall, it supports individualistic capitalism.32A simple summary of the responsibility centersRevenue CenterOutput measured in monetary termsInput measured in monetary termsOutput measured in monetary termsCost CentersProfit CentersInvestment CentersOutput measured in monetary terms33THANK YOU!!!34