MCOD - ADL 31 - 17.06.11

Management of Change and Organisation Development

Multiple Choice Multiple AnswerQuestionIn order to use organizational development as critical management tool, the managers should :-Correct AnswerKnow what OD is , Use OD as the prescription for managing change , Know how to use various methods of OD.Your AnswerKnow what OD is , Use OD as the prescription for managing change , Know how to use various methods of OD.

Multiple Choice Multiple AnswerQuestionSome of the important Deming’s principles of effective management are :-Correct AnswerCreate consistency of purpose , Always try and adopt a new philosophy , Institute leadershipYour AnswerBe basically a rich person , Create consistency of purpose , Institute leadership

True/FalseQuestionInterventions are participatory efforts to cultural change.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionTotal quality management is a process and not just a programme.Correct AnswerTrueYour AnswerTrue


Multiple Choice Multiple AnswerQuestionInternal consultants have a distinct advantage over others, in :-Correct AnswerKnowing organization’s culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations’ philosophy better than othersYour AnswerKnowing organization’s culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations’ philosophy better than others

Multiple Choice Single AnswerQuestionThe Grid OD system has been developed by psychologists :-Correct AnswerRobert blake and Jane MoultonYour AnswerRobert blake and Jane Moulton

Match The FollowingQuestionCorrect AnswerYour AnswerPeople have their ownIndependent perceptions, feelings and dataIndependent perceptions, feelings and dataThe positional power within groups canLock the opposing parties into an adversarial stanceTend to reduce pressure and manipulating for dominanceDiscussions based on objective criteriaTend to reduce pressure and manipulating for dominanceConviction, pleasures, and ideasAn intensive organizational development programme in the organisation,Can significantly improve the trust supportive environmentHelp to achieve balance of power within the opposing groups

True/FalseQuestionTotal quality management is akin to total war.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionInterviews can give way to ________ questions, for a detailed dialogue.

Correct AnswerProbingYour AnswerAspirations and wants

Multiple Choice Multiple AnswerQuestionThe refreezing stage of the model consists of :-Correct AnswerHelping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationshipYour AnswerHelping total personality and self concept , Developing significant relationship

Select The BlankQuestionThe organizational development is a ________ intended to change beliefs, attitude, and values of the organization.Correct AnswerComplex educational strategyYour AnswerPractical course of action

Select The BlankQuestionDiagnostic activities mainly are for________.Correct AnswerFinding the facts of the caseYour AnswerFinding the facts of the case

True/FalseQuestionTwo important aspects of Organizational Development are organizational functioning and organizational change.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionAs a result of recent studies in OD, number of views are now being developed, One of the most important concept on which the OD is constructed is that, of :-Correct AnswerA normative value for culture and change

Your AnswerA normative value for culture and change

Select The BlankQuestionAs with any ________, OD has limitations and problems.Correct AnswerComplex programmeYour AnswerComplex programme

Multiple Choice Multiple AnswerQuestionIndividual power base in the organization may consist of :-Correct AnswerKnowledge , Support from others , Personality of the individualYour AnswerKnowledge , Support from others , Personality of the individual

Multiple Choice Single AnswerQuestionSurvey feed back system consists of cyclical process, there number being :-Correct AnswerFour cyclical processesYour AnswerFour cyclical processes

Multiple Choice Single AnswerQuestionOrganization-wide interventions generally are :-Correct AnswerLarge scale change efforts which helps to increase effectiveness of the entire organizationYour AnswerLarge scale change efforts which helps to increase effectiveness of the entire organization

Multiple Choice Multiple AnswerQuestionSome of the major benefits of the OD interventions are :-Correct AnswerImproved job satisfaction , Improved productivity , Improved team workYour AnswerImproved job satisfaction , Improved productivity , Improved team work

True/FalseQuestionPeople need to be selected based on their own skills and the skills required to complete the job.

Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe various types and categories of ” Power” are :-Correct AnswerExpert power , Reference power , Information powerYour AnswerExpert power , Reference power , Information power

Multiple Choice Multiple AnswerQuestionThe data collection on organisation is undertaken by the Consultant, by way of :-Correct AnswerInterviews , Questionnaires , Personal observationsYour AnswerInterviews , Questionnaires , Personal observations

Select The BlankQuestionSelf Managing ________ are powerful social intervention In a supportive organisation.Correct AnswerWork teamsYour AnswerGroups

Select The BlankQuestionAs with any ________ OD has limitations and problems.Correct AnswerComplex programmeYour AnswerSitutation

True/FalseQuestionIt is necessary to take up cross- functional and cross- departmental issues during OD sessions, so as to resolve all issues.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestion” Transactional Factors” theory has been enunciated in the book – Organizational Development which is authored by :-Correct AnswerWarner BurkeYour AnswerWarner Burke

Multiple Choice Multiple AnswerQuestionIf there are disagreement amongst the group, they should resolve by way of :-Correct AnswerDisagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examinedYour AnswerDisagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined

Multiple Choice Multiple AnswerQuestionDuring a long seminar on the OD intervention, the general course of action on the first day would consist of, participants :-Correct AnswerAnalyzing the environmental demands and trends , Becoming aware of organization’s inadequate response to external demands , Identify areas where company performed well and poorly as wellYour AnswerMeeting each other and knowing details about the competitors , Analyzing the environmental demands and trends , Becoming aware of organization’s inadequate response to external demands

Multiple Choice Single AnswerQuestionMBO programme generally consists of :-Correct AnswerSix StagesYour AnswerSix Stages

True/FalseQuestionGenerally, significant amount of time and energy is spent in competition, misunderstanding.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionOD is a ________ in an organizational context.Correct AnswerPlanned changeYour AnswerPlanned change


Multiple Choice Single AnswerQuestionThe organizational diagnosis means :-Correct AnswerTo identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situationsYour AnswerTo identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations

Multiple Choice Single AnswerQuestionThe team of authors, who called organizational development as, practical application of science of organization is :-Correct AnswerPorras and RobertsonYour AnswerFayle and Taylor

True/FalseQuestionOD interventions need not be action oriented.Correct AnswerFalseYour AnswerTrue

Select The BlankQuestionMind your own business, which is to be ________ not content.

Correct AnswerExpert on processYour AnswerExpert on process

Select The BlankQuestionOD process is based on ________ which begins with a known problem.Correct AnswerAction research modelYour AnswerAction research model

Multiple Choice Single AnswerQuestionIn the present context there are complex and challenging situations and problems facing the organizations. However, the simplest and profound solution to solve the same is to treat :-Correct AnswerPeople are the keyYour AnswerPeople are the key

Multiple Choice Single AnswerQuestionIt is proved, that, people can use, their capabilities and creativity if they are provided with :-Correct AnswerAdequate opportunities and suitable work climateYour AnswerAdequate opportunities and suitable work climate

Select The BlankQuestionConcern for people refers to ________ concern of others.Correct AnswerConsideration of social and interpersonalYour AnswerConsideration of social and interpersonal

Select The BlankQuestionOrganizational Development ________ believes that, work teams are the building blocks of the organization.Correct AnswerFundamentallyYour AnswerFundamentally

Multiple Choice Multiple AnswerQuestionThe total Quality Improvement model’s phases include :-Correct AnswerPlanning , Education , ImplementationYour AnswerPlanning , Education , Implementation

Multiple Choice Single AnswerQuestionCultural intervention concentrates on :-Correct AnswerTraditions, precedents, and practices which form the fabric of the organization’s cultureYour AnswerTraditions, precedents, and practices which form the fabric of the organization’s culture

Multiple Choice Single AnswerQuestionReputation analysis is based on the idea, that :-Correct AnswerPowerful people are known to othersYour AnswerPowerful people are known to others

The aspect of reward, deals with the incentives organization provides to it’s employees and how they feel about it.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionThe approach generally that should be taken by the Organisational development team is :-Correct AnswerPeople as the resourcesYour AnswerPeople as the resources

Multiple Choice Multiple AnswerQuestionIn the past, some of the OD interventions have benefited supervisors, and managers in the area of :-Correct AnswerImproved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changesYour AnswerImprovement in ability to handle conflicts , Increased ability to accept changes

Match The FollowingQuestionCorrect AnswerYour AnswerThe change agents are required to playMany rolesMany rolesThere are manyDefinitions and connotations associated with TQMDefinitions and connotations associated with TQMAn OD practitioner canIntegrate research with theory and practiceIntegrate research with theory and practiceIn the follow-up process, one must,Use information to correct negative stepsUse information to correct negative steps

Multiple Choice Multiple AnswerQuestionThe organization-wide interventions often require managers to reconsider, how they can achieve, various issues like :-Correct AnswerBasic objectives , Conduct of basic functions , Stream line proceduresYour AnswerBasic objectives , Create teams to accomplish them , Stream line procedures

Multiple Choice Single AnswerQuestionOD interventions help in :-Correct AnswerIncreases ability as collaborative problem solving increase positive face of power in the organizationYour AnswerIncreases ability as collaborative problem solving increase positive face of power in the organization

Multiple Choice Single AnswerQuestionWhile describing the individual roles, the ” role ” is called as :-Correct AnswerFocal RoleYour AnswerIndividual Role

Select The BlankQuestionThe ________ should be seen as being important to other people’s lives.Correct Answer

Outcome of the taskYour AnswerDecision of the management

Select The BlankQuestionMuch of the work that gets done in ________ is not because of the individual alone.Correct AnswerAn organizationYour AnswerA group

Multiple Choice Multiple AnswerQuestionThe essence of large scale systems change programme is :-Correct AnswerMajority of participants agree on the nature of actions to be taken and the net desired results to be achieved , To stage event in front of large number of members of the organisation , Majority of the participants, understand the situationYour AnswerTo stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved

Select The BlankQuestionOnce the ________ is planned, it is implemented.Correct AnswerInterventionYour AnswerAction

Multiple Choice Multiple AnswerQuestionThe organizational level analysis could include information on :-Correct AnswerOrganizational structure , Existing of major systems in the organization , Distribution of resources within the organizationYour AnswerOrganizational structure , Existing of major systems in the organization , Distribution of resources within the organization

True/FalseQuestionFrom an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.


True/FalseQuestionFor recognizing the group efforts, rewards are not necessary.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionIn the course of study of OD projects, the consultant, looks for :-Correct AnswerCausality- a casual relationship between inputs/ processes and out putsYour AnswerCausality- a casual relationship between inputs/ processes and out puts

Select The BlankQuestionThe ________ theory has been emphasized in OD.Correct AnswerOpen systemYour AnswerOpen system

Multiple Choice Multiple AnswerQuestionFor changing the strategies for more effective use of HR resources, it may involve :-Correct AnswerTraining employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practicesYour AnswerTraining employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices

Multiple Choice Multiple AnswerQuestionOrganizational Development interventions to reduce group conflicts are critical because :-Correct AnswerIt has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organizationYour Answer

It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization

True/FalseQuestionProblem solving teams are formed to clearly investigate the existing problem.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionMarvin’s Six Box Model, was ________ from his experience in consulting in different organizations.Correct AnswerDevelopedYour AnswerDeveloped

Multiple Choice Single AnswerQuestionDuring the course of the Organisational Development projects, the internal OD specialists should :-Correct AnswerBecome increasingly professionalized and be responsible for their own developmentYour AnswerAdvise the consultant

True/FalseQuestionOrganisational development efforts can be time consuming, expensive and may have delayed pay off periods.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionDemonstrated competence is the most important source of :-Correct AnswerPower , Acceptability , Ability to gain organizational supportYour AnswerPower , Acceptability , Ability to gain organizational support

Multiple Choice Multiple AnswerQuestion

The OD consultant can build trust and commitment by way of :-Correct AnswerBy announcing confidentiality of the responses , Bringing openness amongst the members , By inculcating candour amongst the members and the consultantYour AnswerBringing openness amongst the members , By inculcating candour amongst the members and the consultant , By announcing confidentiality of the responses

Multiple Choice Multiple AnswerQuestionIn the Appreciation and Concerns Exercises, the Facilitator may make suggestions along with allotment of assignments, such as :-Correct AnswerEach individual be the judge of what concerns he wants to raise at any time , Each individual to decide on the effect on relationship due to the concerns raised , Each person to decide about the contribution he could make in improvingYour AnswerIt is not always necessary to implement the suggestions given by any one , Each individual be the judge of what concerns he wants to raise at any time , Each person to decide about the contribution he could make in improving

Multiple Choice Single AnswerQuestionMBO in short stand for :-Correct AnswerManagement by objectivesYour AnswerManagement by objectives

Select The BlankQuestionFor bringing in any change ________ in this efforts.Correct AnswerTeams play a vital roleYour AnswerIndividuals play a vital role

Select The BlankQuestionIn an organization there should be a ________ to be taken on business decisions.Correct AnswerTeam approachYour AnswerTeam approach

Select The BlankQuestionOne of the major obstacle to ________ is the amount of dysfunctional energy spent in inappropriate competition.Correct AnswerEffective organisationYour AnswerOrganisational efficiency

True/FalseQuestionSocio Technical system is not participative and does not involve all the stake holders of the organisation.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionThe number of different management approaches for changing entire system are thought to be :-Correct AnswerFive in numbersYour AnswerSix in numbers

True/FalseQuestionAs a consequence to the OD Seminar, it is useful to devote time for follow up actions to be taken as part of the seminar.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionThe primary advantage of OD is :-Correct AnswerIt tries to deal with change in a whole organizationYour AnswerIt tries to deal with change in a whole organization

True/FalseQuestionSystems theory is the second foundation of Organizational Development.Correct Answer

TrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe team building interventions are directed towards main areas of :-Correct AnswerDiagnosis , Team and organizational processes , Team RelationshipsYour AnswerDiagnosis , Team and organizational processes , Team Relationships

Select The BlankQuestionAt the heart of OD lies, ________ with an intact work team.Correct AnswerTeam building and interventionYour AnswerTeam conflict and conversation

Multiple Choice Single AnswerQuestionThe initial interest of the managers for the Organisational Development efforts is introduced, through, personal attendance at:-Correct AnswerT Group laboratoryYour AnswerT Group laboratory

Select The BlankQuestionThe basic objective of an effective QWL programme is ________ for the organisation.Correct AnswerImprove working conditionsYour AnswerImprove working conditions

Multiple Choice Multiple AnswerQuestionMost of the Organizational Development activities are based on a basic model, i.e.:-Correct AnswerData based , Problem solving , Scientific method of enquiryYour AnswerInterviews , Data based , Scientific method of enquiry

True/FalseQuestionChange agents need not have any special skills to deal with human aspects.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionOD was founded on the belief that using behavioral science methods to increase collaborative problem solving would increase :-Correct AnswerOrganizational effectivenessYour AnswerOrganizational effectiveness

Select The BlankQuestionAlways try and reduce ________ upon consultant.Correct AnswerDependencyYour AnswerDependency

Multiple Choice Multiple AnswerQuestionSome of the changes in the performance due to OD, were seen in the areas of :-Correct AnswerImproved quality level of the products , Improved quality level of the services , Increase in profit levelsYour AnswerImproved quality level of the products , Improved quality level of the services , Increase in profit levels

Match The FollowingQuestionCorrect AnswerYour AnswerOD practitioner shouldLearn as much as possible about the behavior of power holdersConcepts and techniques to improve organizational effectivenessCultivating and nurturing relationship with key power figuresWill ensure timely information and a source of supportLearn as much as possible about the behavior of power holdersInterview is a process ofTwo way communicationTwo way communication

During and after the OD interventionThe data is collected again to determine the effectiveness of the interventionThe data is collected again to determine the effectiveness of the intervention

Multiple Choice Single AnswerQuestionVery often the performance of the individual in the group is affected due to :-Correct AnswerDue to lack of clarity of the roles and what it demands from the role incumbentsYour AnswerDue to lack of clarity of the roles and what it demands from the role incumbents

Multiple Choice Single AnswerQuestionQuality Circles to be successful, essentially need,Correct AnswerInvolvement of the management supportYour AnswerInvolvement of the management support

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The BlankQuestionThe organizational development is the process of________ how to solve the problems.Correct AnswerTeaching peopleYour AnswerTeaching people

Multiple Choice Multiple AnswerQuestionWhile planning and implementing OD, certain basic things need to be considered, these are :-Correct AnswerIt should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.Your AnswerIt should fit into overall game plan , It needs to have an authoritarian management to implement it , Effective structuring of activities to promote learning and change

True/FalseQuestionTotal quality management is a process and not just a programme.Correct AnswerTrue

Your AnswerTrue

Multiple Choice Single AnswerQuestionQuality Circle is basically an idea based on :-Correct AnswerJapanese Synthesis of American IdeaYour AnswerAmerican Synthesis on Japanese Idea

Select The BlankQuestionThe organisational development can ________ of stable and temporary systems.Correct AnswerOptimise the effectivenessYour AnswerImprove effectiveness

Select The BlankQuestionChange agents are ________ for implementing change in the organization.Correct AnswerPeople with responsibilityYour AnswerPeople with responsibility

True/FalseQuestionEvery system does not have boundary that separates it from the environment.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionThe name of the Japanese professor from Tokyo University, who added the notion of small groups formed to address the problems in their work areas, is :-Correct AnswerKaoru IshikawaYour AnswerMatoshi Suzuki

Multiple Choice Single AnswerQuestion

A known OD conceptualize, has identified prime responsibilities of OD, consultant. The initiator’s name is :-Correct AnswerArgyrisYour AnswerPosovasky

Select The BlankQuestionTeam takes into account, peoples,________ and respect.Correct AnswerSocial entity and statusYour AnswerNeeds and wants

Multiple Choice Multiple AnswerQuestionOrganizational Development interventions to reduce group conflicts are critical because :-Correct AnswerIt has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organizationYour AnswerIt a style to do so , It has impact on team functioning , It has impact on organizational functioning

Match The FollowingQuestionCorrect AnswerYour AnswerFor developing interpersonal relationship,Develop mutually trusting relationship with othersThat forces of synergy amongst themChange agents arePrincipal actors in any change effortsThrough a mix of the influence of social value system, organizational beliefs, and attitudesPeople should know , how, data from different partsOf the system impact each otherWatch for deeper issues as data is gatheredAn effective OD practitioner can,Watch for deeper issues as data is gatheredDevelop mutually trusting relationship with others

Multiple Choice Multiple AnswerQuestionWhen the strategies to change the use of HR resources, has to be done, it may involve :-Correct AnswerTraining employees to cope with changed strategies , Develop new competencies , Improved performance

evaluating practicesYour AnswerTraining employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices

Select The BlankQuestionThe ________ should be seen as being important to other people’s lives.Correct AnswerOutcome of the taskYour AnswerDecision of the management

Multiple Choice Single AnswerQuestionA general principle to avoid becoming involved in any political struggle in the organization is, to :-Correct AnswerMind your own businessYour AnswerMind your own business

Multiple Choice Single AnswerQuestionMBO in short stand for :-Correct AnswerManagement by objectivesYour AnswerManagement by objectives

Multiple Choice Multiple AnswerQuestionThe OD consultant can build trust and commitment by way of :-Correct AnswerBy announcing confidentiality of the responses , Bringing openness amongst the members , By inculcating candour amongst the members and the consultantYour AnswerBy inculcating candour amongst the members and the consultant , By announcing confidentiality of the responses , Bringing openness amongst the members

Multiple Choice Multiple AnswerQuestionThe objectives of Organizational Development intervention to resolve the group conflict are :-Correct AnswerTo improve communication and interaction within the groups , To reduce dysfunctional competition , To increase awareness to necessity of interdependence of action within the groupsYour Answer

To improve communication and interaction within the groups , To improve overall productivity and profitability of the company , To reduce dysfunctional competition

True/FalseQuestionIt is necessary to take up cross-functional and cross-departmental issues during OD sessions, so as to resolve all issues.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe total quality management includes:-Correct AnswerImproved product quality , Improvement in peoples approach , Improved process qualityYour AnswerImproved image of the organization , Improved product quality , Improvement in peoples approach

Select The BlankQuestionGenerally peoples’ ________ is not utilized properly to get the best.Correct AnswerSkills and knowledgeYour AnswerKnowledge and experience

Multiple Choice Single AnswerQuestionThe approach generally that should be taken by the Organisational development team is :-Correct AnswerPeople as the resourcesYour AnswerPeople as the resources

Match The FollowingQuestionCorrect AnswerYour AnswerThe change agents are required to playMany rolesMany rolesThere are manyDefinitions and connotations associated with TQMDefinitions and connotations associated with TQM

An OD practitioner canIntegrate research with theory and practiceCan focus on reducing the cost of production and marketing activitiesIn the follow-up process, one must,Use information to correct negative stepsUse information to correct negative steps

Multiple Choice Single AnswerQuestionThe initial interest of the managers for the Organisational Development efforts is introduced, through, personal attendance at:-Correct AnswerT Group laboratoryYour AnswerA Group laboratory

Multiple Choice Multiple AnswerQuestionThe team building interventions are directed towards main areas of :-Correct AnswerDiagnosis , Team and organizational processes , Team RelationshipsYour AnswerDiagnosis , Surgical intervention , Team and organizational processes

True/FalseQuestionMany organizations have realized that hiring an OD consultant to lead a change effort is more complex than hiring a lawyer.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionSome of the major benefits of the Organizational Development interventions are :-Correct AnswerImproved job satisfaction , Improved productivity , Improved team workYour AnswerImproved image of the organization , Improved job satisfaction , Improved productivity

True/FalseQuestionOrganizational transformational activities need not focus on large scale systematic change which fundamentally change the nature of organizationCorrect Answer

FalseYour AnswerTrue

Multiple Choice Multiple AnswerQuestionVarious types of tactics used by managers to accomplish their goals, are known as :-Correct AnswerUse of social networks , Playing it straight , Going around the formal systemYour AnswerUse of social networks , Playing it straight , Going around the formal system

Multiple Choice Single AnswerQuestionSocio- metric approach in OD intervention focus on :-Correct AnswerInterrelationship between groupsYour AnswerInterrelationship between groups

Multiple Choice Single AnswerQuestionAn important aspect of selecting a change agent is :-Correct AnswerA person who has skills to address human aspectsYour AnswerA person who has skills to address human aspects

Select The BlankQuestionPeople are ________, and think and act, so there is no single rule to manage them.Correct AnswerFound to always responsiveYour AnswerFound to be always irresponsible

Multiple Choice Multiple AnswerQuestionIn Responsibility Charting, some of the useful guidelines for intervention to be followed are :-Correct AnswerAssign responsibility to one person , Avoid having too many people having Approval- Veto function , If one person has approval- veto involvement on most decisions, that person could become a bottle neck for getting things doneYour AnswerAssign responsibility to one person , Avoid having too many people having Approval- Veto function , If

one person has approval- veto involvement on most decisions, that person could become a bottle neck for getting things done

Select The BlankQuestionAs with any ________ OD has limitations and problems.Correct AnswerComplex programmeYour AnswerComplex programme

Multiple Choice Multiple AnswerQuestionThe essence of large scale systems change programme is :-Correct AnswerTo stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achievedYour AnswerTo stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , There is large scale expenditure involved for improvements desired

Multiple Choice Single AnswerQuestionThe organizational diagnosis means :-Correct AnswerTo identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situationsYour AnswerTaking advantage of evolving opportunities

Multiple Choice Single AnswerQuestionThe probability of success of an external or internal consultant in OD intervention depends on :-Correct AnswerHis/her accurate assessment of his/her own powerYour AnswerHis/her accurate assessment of his/her own power

True/FalseQuestionWhen the influential individuals are opposed to the change efforts, the work of the consultant gets complicated.Correct AnswerTrue

Your AnswerTrue


Multiple Choice Multiple AnswerQuestionThe unfreezing stage of the Changed process, consists of :-Correct AnswerProvision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmationYour AnswerProvision of psychological safety , Improved listening skills , Creation of guilt or anxiety

True/FalseQuestionInterventions are participatory efforts to cultural change.Correct AnswerTrueYour AnswerFalse

Multiple Choice Multiple AnswerQuestionThe major characteristics of teams are:-Correct AnswerThere is clear unity of purpose , The group is self conscious about it’s own operations , The group has set for it self clear and demanding goals to achieveYour AnswerThere is clear unity of purpose , The members of the group are all related , The group is self conscious about it’s own operations

Select The BlankQuestionAt the heart of OD lies, ________ with an intact work team.Correct AnswerTeam building and interventionYour AnswerTeam building and intervention

Multiple Choice Single AnswerQuestionThe Role Analysis Technique model is designed to clarify :-Correct AnswerRole expectations and obligations of team members to improve team effectivenessYour AnswerEgo levels of each individuals

Multiple Choice Single AnswerQuestionThe primary advantage of Organizational Development is :-Correct AnswerIt tries to deal with change in a whole organizationYour AnswerIt is easy to implement

Select The BlankQuestionOne of the major obstacle to ________ is the amount of dysfunctional energy spent in inappropriate competition.Correct AnswerEffective organisationYour AnswerOrganisational efficiency

Multiple Choice Multiple AnswerQuestionThe role of OD practitioner and that of consultant is that of :-Correct AnswerFacilitator , Catalyst , Problem solverYour AnswerCollaborator , Facilitator , Catalyst

Multiple Choice Single AnswerQuestionAs a result of OD intervention, the result obtained is a :-Correct AnswerWin-win situationYour AnswerWin-win situation

Multiple Choice Single AnswerQuestionThe Role Negotiation Technique for group intervention was developed by :-Correct AnswerRoger Harrison

Your AnswerBennet and Hailey

Multiple Choice Single AnswerQuestionThe initial interest of the managers for the Organisational Development efforts is introduced, through, personal attendance at:-Correct AnswerT Group laboratoryYour AnswerT Group laboratory

Select The BlankQuestionOnce the ________ is planned, it is implemented.Correct AnswerInterventionYour AnswerIntervention


Multiple Choice Single AnswerQuestionOD can also be called as a process :-Correct AnswerFor teaching people how to solve the problemYour AnswerFor change of people

Multiple Choice Multiple AnswerQuestionSome of the major benefits of the OD interventions are :-Correct AnswerImproved job satisfaction , Improved productivity , Improved team workYour AnswerImproved image of the organisation , Improved job satisfaction , Improved productivity

Select The BlankQuestion

Hiring external consultants for short term may be ________.Correct AnswerMore economicalYour AnswerMore useful

Multiple Choice Multiple AnswerQuestionSome of the indications of requirement of organisational development efforts are :-Correct AnswerReduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costsYour AnswerReduced customer satisfaction , Lack of co-operation between people , Increases in the pay home package

True/FalseQuestionOD interventions need not be action oriented.Correct AnswerFalseYour AnswerTrue


Select The BlankQuestionOD process is based on ________ which begins with a known problem.Correct AnswerAction research modelYour AnswerAction oriented model

Multiple Choice Multiple AnswerQuestionOrganizational Development interventions to reduce group conflicts are critical because :-Correct AnswerIt has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organizationYour Answer

It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization

Multiple Choice Multiple AnswerQuestionSome of the major benefits of the OD interventions are :-Correct AnswerImproved job satisfaction , Improved productivity , Improved team workYour AnswerImproved image of the organisation , Improved job satisfaction , Improved productivity

Multiple Choice Single AnswerQuestionQuality Circles to be successful, essentially need,Correct AnswerInvolvement of the management supportYour AnswerInvolvement of the management support

Multiple Choice Multiple AnswerQuestionThe objectives of Organizational Development intervention to resolve the group conflict are :-Correct AnswerTo improve communication and interaction within the groups , To reduce dysfunctional competition , To increase awareness to necessity of interdependence of action within the groupsYour AnswerTo improve overall productivity and profitability of the company , To reduce dysfunctional competition , To improve communication and interaction within the groups

Multiple Choice Multiple AnswerQuestionMost of the Organizational Development activities are based on a basic model, i.e.:-Correct AnswerData based , Problem solving , Scientific method of enquiryYour AnswerInterviews , Data based , Problem solving

Multiple Choice Multiple AnswerQuestionIn order to use organizational development as critical management tool, the managers should :-Correct AnswerKnow what OD is , Use OD as the prescription for managing change , Know how to use various methods of OD.Your AnswerKnow what OD is , Use OD as the prescription for managing change , Know how to use various methods of OD.

Multiple Choice Single AnswerQuestionPeople in the organisation should be treated as,Correct AnswerImportant resourceYour AnswerImportant resource

Multiple Choice Multiple AnswerQuestionThe total quality management includes:-Correct AnswerImproved product quality , Improvement in peoples approach , Improved process qualityYour AnswerImproved image of the organization , Improved product quality , Improvement in peoples approach

Multiple Choice Single AnswerQuestionDuring the course of the Organisational Development projects, the internal OD specialists should :-Correct AnswerBecome increasingly professionalized and be responsible for their own developmentYour AnswerRepresent the management side only

True/FalseQuestionOrganizational development efforts can be time consuming, expensive and may have delayed pay off periods.Correct AnswerTrueYour AnswerTrue


True/FalseQuestionInterventions are participatory efforts to cultural change.Correct AnswerTrue

Become increasingly professionalized and be responsible for their own developmentYour AnswerTrue

Multiple Choice Multiple AnswerQuestionSome of the changes in the performance due to OD, were seen in the areas of :-Correct AnswerImproved quality level of the products , Improved quality level of the services , Increase in profit levelsYour AnswerImproved quality level of the products , Improved quality level of the services , Reduction in the manpower in the organisation

True/FalseQuestionThe aspect of reward, deals with the incentives organization provides to it’s employees and how they feel about it.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionOD intervention seminars being conducted in the organizations help to :-Correct AnswerImproves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.Your AnswerImprove the leadership skills of managers at all levels


Multiple Choice Single AnswerQuestionAlthough each organization has it’s own unique set of challenges, which has proved to be an effective tool which promotes increased job satisfaction :-Correct AnswerSurvey feed back tool

Your AnswerManagement development tool

Multiple Choice Multiple AnswerQuestionSome of the assumptions in the Force Field analysis are :-Correct AnswerThe present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any timeYour AnswerThe present state is a quasi-stationary resulting in field of opposing forces , The assumptions can be forced on the organization to follow , The desired future state of affair can be achieved through constant efforts

Select The BlankQuestionOne of the major obstacle to ________ is the amount of dysfunctional energy spent in inappropriate competition.Correct AnswerEffective organisationYour AnswerEffective organisation

Match The FollowingQuestionCorrect AnswerYour AnswerOD practitioner shouldLearn as much as possible about the behavior of power holdersLearn as much as possible about the behavior of power holdersCultivating and nurturing relationship with key power figuresWill ensure timely information and a source of supportWill ensure timely information and a source of supportInterview is a process ofTwo way communicationTwo way communicationDuring and after the OD interventionThe data is collected again to determine the effectiveness of the interventionThe data is collected again to determine the effectiveness of the intervention

Select The BlankQuestionOD ________ believes that, work teams are the building blocks of the organization.Correct AnswerFundamentally

Your AnswerCompletely

True/FalseQuestionFrom an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionThe relevant communication ________ so it will be necessary to provide training.Correct AnswerSkills must be acquiredYour AnswerGaps must be filled

True/FalseQuestionAn OD consultant need not protect the confidentiality of the information so gathered by him during the course of the work.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionThe total Quality Improvement model’s phases include :-Correct AnswerPlanning , Education , ImplementationYour AnswerThat there is no serious disagreement amongst the members , Planning , Education

True/FalseQuestionRewards need to be only financials terms.Correct AnswerFalseYour AnswerTrue

Match The FollowingQuestionCorrect AnswerYour AnswerIntervention to be successful ,Should have a well throughout intervention strategyShould have a well throughout intervention strategyOD intervention systems are based onSpecified goals of the client systemUpgrade knowledge, beliefs and skillsThe main aim of education is to,Upgrade knowledge, beliefs and skillsImprove the quality of life of the peopleEach intervention may haveIt’s own dynamicsSpecified goals of the client system


Select The BlankQuestionIn all cases of success the group effort must be ________.Correct AnswerRewardedYour AnswerRewarded

Multiple Choice Single AnswerQuestionCultural intervention concentrates on :-Correct AnswerTraditions, precedents, and practices which form the fabric of the organization’s cultureYour AnswerTraditions, precedents, and practices which form the fabric of the organization’s culture

Multiple Choice Multiple AnswerQuestionThe various levels at which the OD Diagnosis could be undertaken, are :-Correct AnswerGroup analysis that examines data on group level , Organization wide analysis , Individual wise analysis

of dataYour AnswerCursory views being expressed by person in the similar industries , Group analysis that examines data on group level , Organization wide analysis

True/FalseQuestionSystems theory is the second foundation of ODCorrect AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe data collection on organisation is undertaken by the Consultant, by way of :-Correct AnswerInterviews , Questionnaires , Personal observationsYour AnswerInterviews , Press briefings , Questionnaires


True/FalseQuestionConsulting firms handle variety of issues and clients, making external consultants unavailable on a daily basis to organizational problems.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionThe total Quality improvement model provides an approach, for organizational change, and involves :-Correct AnswerFour major phasesYour AnswerFour major phases

True/FalseQuestionOrganisational development efforts can be time consuming, expensive and may have delayed pay off periods.Correct AnswerTrueYour AnswerTrue

Match The FollowingQuestionCorrect AnswerYour AnswerOrganisational development is a powerful set ofConcepts and techniques to improve organisational effectivenessConcepts and techniques to improve organisational effectivenessOrganisations have the need to haveHierarchies of authorities and accountabilitiesHierarchies of authorities and accountabilitiesQuality circles provide an effective forumFor promoting the process of self developmentFor reducing the cost, and improving quality of product and servicesManpower management is the most crucial jobBecause managing people is the heart and essence of being a managerBecause managing people is the heart and essence of being a manager

Multiple Choice Single AnswerQuestionWhile describing the individual roles, the ” role ” is called as :-Correct AnswerFocal RoleYour AnswerFocal Role

Multiple Choice Single AnswerQuestionVery often the performance of the individual in the group is affected due to :-Correct AnswerDue to lack of clarity of the roles and what it demands from the role incumbentsYour AnswerDue to lack of clarity of the roles and what it demands from the role incumbents

Multiple Choice Single AnswerQuestionThe initial interest of the managers for the Organisational Development efforts is introduced, through, personal attendance at:-

Correct AnswerT Group laboratoryYour AnswerT Group laboratory

Select The BlankQuestionThe ________ theory has been emphasized in OD.Correct AnswerOpen systemYour AnswerOpen system

Multiple Choice Single AnswerQuestionPeople in the organisation should be treated as,Correct AnswerImportant resourceYour AnswerImportant resource

Multiple Choice Single AnswerQuestionThe name of the Japanese professor from Tokyo University, who added the notion of small groups formed to address the problems in their work areas, is :-Correct AnswerKaoru IshikawaYour AnswerKaoru Ishikawa


Select The BlankQuestionOne of the major obstacle to ________ is the amount of dysfunctional energy spent in inappropriate competition.Correct AnswerEffective organisationYour AnswerEffective organisation

Select The BlankQuestionDiagnostic activities mainly are for________.Correct AnswerFinding the facts of the caseYour AnswerFinding the facts of the case

Select The BlankQuestionManagement should ________ at the right depth.Correct AnswerInterveneYour AnswerIntervene


Multiple Choice Multiple AnswerQuestionOrganizational Development interventions to reduce group conflicts are critical because :-Correct AnswerIt has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organizationYour AnswerIt has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization

Select The BlankQuestionHiring external consultants for short term may be ________.Correct AnswerMore economicalYour AnswerMore economical

True/FalseQuestionMost people always take criticism well in a constructive way.Correct Answer

FalseYour AnswerFalse



Multiple Choice Single AnswerQuestionDuring the course of the Organisational Development projects, the internal OD specialists should :-Correct AnswerBecome increasingly professionalized and be responsible for their own developmentYour AnswerBecome increasingly professionalized and be responsible for their own development



Multiple Choice Multiple AnswerQuestionThe essence of large scale systems change programme is :-Correct AnswerTo stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achievedYour AnswerTo stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved

Multiple Choice Single AnswerQuestionFor an Interdependency Intervention, in a group of Ten people, in order to interview others, how many individuals member of the team, each member would be required to do meet :-Correct AnswerNine MembersYour AnswerNine Members

Multiple Choice Multiple AnswerQuestionThe organizational level analysis could include information on :-Correct AnswerOrganizational structure , Existing of major systems in the organization , Distribution of resources within the organizationYour AnswerOrganizational structure , Existing of major systems in the organization , Distribution of resources within the organization

True/FalseQuestionThe structure addresses as to how the organization assigns the tasks to the workers.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionThe initial interest of the managers for the Organizational Development efforts is introduced, through, personal attendance at :-Correct AnswerT Group laboratory

Your AnswerT Group laboratory

Multiple Choice Multiple AnswerQuestionDuring any discussion within the group, it :-Correct AnswerContinues with any unfructutious discussion also for the sake of group cohesiveness , Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on trackYour AnswerEvery one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track

Multiple Choice Single AnswerQuestionThe concept that, managers generally use three types of tactics to accomplish their goals, was put forward by :-Correct AnswerScheinYour AnswerSchein


Multiple Choice Multiple AnswerQuestionSome of the changes in the performance due to OD, were seen in the areas of :-Correct AnswerImproved quality level of the services , Increase in profit levels , Improved quality level of the productsYour AnswerImproved quality level of the products , Improved quality level of the services , Increase in profit levels





True/FalseQuestionA number of techniques and exercises can be made use of to facilitate team performance.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionIn an organisation, when it was perceived that the survival of the organisation is threatened, and the success of OD was doubted as :-Correct AnswerThere were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracyYour AnswerThere were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy


Multiple Choice Multiple AnswerQuestionVarious types of behaviors observed under, responsibility charting are :-Correct AnswerResponsibility , Support , InformYour AnswerResponsibility , Support , Inform


Multiple Choice Multiple AnswerQuestionThe total quality management includes:-Correct AnswerImproved product quality , Improvement in peoples approach , Improved process qualityYour AnswerImproved product quality , Improvement in peoples approach , Improved process quality

Multiple Choice Multiple AnswerQuestionWhen the strategies to change the use of HR resources, has to be done, it may involve :-Correct AnswerTraining employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practicesYour AnswerTraining employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices

True/FalseQuestionFrom an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.


Match The FollowingQuestionCorrect AnswerYour AnswerHiring external consultants,For short term may be more economicalFor short term may be more economicalThe diagnosis process examines the extentTo which the work environment is amenableTo which the work environment is amenableChange agents could beConsultants hired by the organizationsConsultants hired by the organizationsWhenever a person is a part of group,He is likely to develop friendships and rivalriesHe is likely to develop friendships and rivalries

Multiple Choice Multiple AnswerQuestionMost of the Organizational Development activities are based on a basic model, i.e.:-Correct AnswerData based , Problem solving , Scientific method of enquiryYour AnswerData based , Problem solving , Scientific method of enquiry


Multiple Choice Multiple AnswerQuestionThe total quality management includes:-Correct Answer

Improved product quality , Improvement in peoples approach , Improved process qualityYour AnswerImproved product quality , Improvement in peoples approach , Improved process quality


Multiple Choice Multiple AnswerQuestionThe various types and categories of ” Power” are :-Correct AnswerExpert power , Reference power , Information powerYour AnswerExpert power , Reference power , Information power


Select The BlankQuestionOD ________ believes that, work teams are the building blocks of the organization.Correct AnswerFundamentallyYour AnswerCompletely



Multiple Choice Single AnswerQuestionThe organizational diagnosis means :-Correct AnswerTo identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situationsYour AnswerTo identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations

Multiple Choice Multiple AnswerQuestionInternal consultants have a distinct advantage over others, in :-Correct AnswerKnowing organization’s culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations’ philosophy better than othersYour AnswerKnowing organization’s culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations’ philosophy better than others

True/FalseQuestionFrom an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.Correct AnswerTrueYour AnswerTrue



Select The BlankQuestionDefensiveness is another ________ to a climate of trust.Correct AnswerBarrierYour AnswerBarrier

Select The BlankQuestionThe organizational development is a ________ intended to change beliefs, attitude, and values of the organization.Correct AnswerComplex educational strategyYour AnswerComplex educational strategy

True/FalseQuestionThere are certain laid down rules to manage people.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionOrganizational development efforts can be time consuming, expensive and may have delayed pay off periods.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionOrganizational development has no problems and limitations.Correct Answer

FalseYour AnswerFalse

Select The BlankQuestionThe organisational development exercise in an entity results in ________ competition between independent units.Correct AnswerHigh collaboration and lowYour AnswerIncrease in

Multiple Choice Multiple AnswerQuestionThe refreezing stage of the model consists of :-Correct AnswerHelping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationshipYour AnswerHelping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship

True/FalseQuestionSystems theory is the second foundation of Organizational Development.Correct AnswerTrueYour AnswerTrue


Multiple Choice Single AnswerQuestion” Transactional Factors” theory has been enunciated in the book – Organizational Development which is authored by :-Correct AnswerWarner Burke

Your AnswerWarner Burke

Multiple Choice Single AnswerQuestionOD interventions in the organizations help to :-Correct AnswerImproves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.Your AnswerImproves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.


Multiple Choice Multiple AnswerQuestionThe data based activity is important, as it :-Correct AnswerIt is based on valid information , It is based on current existing problems , It is based on the presumption, that, there are always, possibilities of improvementYour AnswerIs a good problem solving technique , It is based on valid information , It is based on current existing problems

True/FalseQuestionSystems theory is the second foundation of ODCorrect AnswerTrueYour AnswerFalse

Select The BlankQuestionMarvin’s Six Box Model, was ________ from his experience in consulting in different organizations.Correct AnswerDevelopedYour AnswerDeveloped

Multiple Choice Single AnswerQuestionIn order to maximize the effect of OD interventions :-Correct AnswerOD interventions already taken should be taken into account, which help to enhance the overall effectiveness.Your AnswerThe education standard of the people should be taken into account

Multiple Choice Multiple AnswerQuestionWhile planning and implementing OD, certain basic things need to be considered, these are :-Correct AnswerIt should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.Your AnswerIt should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.


Multiple Choice Single AnswerQuestionPeople in the organization should be treated as :-Correct AnswerImportant resourceYour AnswerImportant resource


Multiple Choice Single AnswerQuestionOD relies heavily on :-

Correct AnswerAction research model with participation by allYour AnswerScientific research in the area of human development

Multiple Choice Multiple AnswerQuestionDuring any discussion within the group, it :-Correct AnswerContinues with any unfructutious discussion also for the sake of group cohesiveness , Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on trackYour AnswerEvery one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track , The leader asks the dissenter to keep off the meeting or from the group itself

Multiple Choice Multiple AnswerQuestionWhile the group lays down Goals , they should be :-Correct AnswerDecided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goalsYour AnswerDecided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals

Multiple Choice Multiple AnswerQuestionIn the visioning exercises, following things are necessary :-Correct AnswerAn active group members , Group members from one or more departments , People who have macro picture of the organization about vision of the organizationYour AnswerAn active group members , Group members from one or more departments , People who have macro picture of the organization about vision of the organization


Select The BlankQuestionDuring and after the ________ of intervention, the data is gathered.Correct AnswerImplementationYour AnswerImplementation

Select The BlankQuestionHiring external consultants for short term may be ________.Correct AnswerMore economicalYour AnswerMore useful


Match The FollowingQuestionCorrect AnswerYour AnswerOD intervention systems are based onSpecified goals of the client systemSpecified goals of the client systemThe main aim of education is to,Upgrade knowledge, beliefs and skillsUpgrade knowledge, beliefs and skillsEach intervention may haveIt’s own dynamicsIt’s own dynamicsIntervention to be successful ,Should have a well throughout intervention strategyShould have a well throughout intervention strategy

Multiple Choice Single AnswerQuestionIt is proved, that, people can use, their capabilities and creativity if they are provided with :-Correct AnswerAdequate opportunities and suitable work climate

Your AnswerAdequate opportunities and suitable work climate

Multiple Choice Single AnswerQuestionQuality Circles to be successful, essentially need,Correct AnswerInvolvement of the management supportYour AnswerInvolvement of union leaders of the organisation

Multiple Choice Multiple AnswerQuestionIn the past, some of the OD interventions have benefited supervisors, and managers in the area of :-Correct AnswerImproved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changesYour AnswerImproved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes

True/FalseQuestionEffective work systems should jointly optimise the relationship between their social and technical parts.Correct AnswerTrueYour AnswerTrue

Match The FollowingQuestionCorrect AnswerYour AnswerOut of the many essential elements of QWL,Job security has become the most discussed issue in the recent yearsJob security has become the most discussed issue in the recent yearsIn good organisations people are generally given opportunity,To be recognized by their colleagues, supervisors, and subordinatesTo be recognized by their colleagues, supervisors, and subordinatesIt is only the people in the organisation who could,Offer strategic advantage to the organisationOffer strategic advantage to the organisationQuality Circles provide effective opportunity forChallenge and recognition of individual talentsChange organisation’s culture

Multiple Choice Single AnswerQuestion

OD process is based on the action research model, which begins with :-Correct AnswerIdentifying need for changeYour AnswerIdentifying need for change

Multiple Choice Multiple AnswerQuestionIn an organisation, when it was perceived that the survival of the organisation is threatened, and the success of OD was doubted as :-Correct AnswerThere were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracyYour AnswerThere were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy

True/FalseQuestionOrganizational transformational activities need not focus on large scale systematic change which fundamentally change the nature of organizationCorrect AnswerFalseYour AnswerFalse

Select The BlankQuestionExternal consultants________ spend all their time with one organization.Correct AnswerRarelyYour AnswerDo not

Multiple Choice Single AnswerQuestionOD intervention seminars being conducted in the organizations help to :-Correct AnswerImproves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.Your AnswerImproves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.


While planning and implementing OD, certain basic things need to be considered, these are :-Correct AnswerIt should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.Your AnswerIt should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.

Select The BlankQuestionThe organisational development can ________ of stable and temporary systems.Correct AnswerOptimise the effectivenessYour AnswerOptimise the effectiveness

True/FalseQuestionConsulting firms handle variety of issues and clients, making external consultants unavailable on a daily basis to organizational problems.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionWhen a substantial conflict exists in the group, the most appropriate Group Intervention would be :-Correct AnswerRole Negotiation TechniqueYour AnswerRole Negotiation Technique

Select The BlankQuestionThe dysfunctional energy spent in inappropriate competition ________ ineffective organization.Correct AnswerResults inYour AnswerResults in

Multiple Choice Multiple AnswerQuestionThe organizational level analysis could include information on :-Correct AnswerOrganizational structure , Existing of major systems in the organization , Distribution of resources within

the organizationYour AnswerOrganizational structure , Existing of major systems in the organization , Distribution of resources within the organization

Multiple Choice Multiple AnswerQuestionSome of the assumptions in the Force Field analysis are :-Correct AnswerThe present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any timeYour AnswerThe present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any time


Multiple Choice Multiple AnswerQuestionWhen a consultant was called upon, for OD intervention, he proceeded with various steps, as, to :-Correct AnswerDiscuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of actionYour AnswerDiscuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of action

Select The BlankQuestionEffectiveness is judged by whether ________ with its efforts.Correct AnswerThe teams felt satisfiedYour AnswerThe teams felt satisfied

Match The FollowingQuestionCorrect Answer

Your AnswerManpower management is the most crucial jobBecause managing people is the heart and essence of being a managerBecause managing people is the heart and essence of being a managerOrganisational development is a powerful set ofConcepts and techniques to improve organisational effectivenessConcepts and techniques to improve organisational effectivenessOrganisational development has it’s genesis,In the behavioral scienceIn the behavioral scienceIt is only the people in the organisation who could,Offer strategic advantage to the organizationChange in organization’s culture


True/FalseQuestionAn OD consultant need not protect the confidentiality of the information so gathered by him during the course of the work.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestionThe relevant communication ________ so it will be necessary to provide training.Correct AnswerSkills must be acquiredYour AnswerSkills must be acquired

Select The BlankQuestionGenerally peoples’ ________ is not utilized properly to get the best.Correct AnswerSkills and knowledgeYour AnswerSkills and knowledge

Multiple Choice Single AnswerQuestionDuring the course of the Organizational Development projects, the internal OD specialists should :-Correct AnswerBecome increasingly professionalized and be responsible for their own developmentYour AnswerBecome increasingly professionalized and be responsible for their own development


Multiple Choice Multiple AnswerQuestionThe various levels at which the OD Diagnosis could be undertaken, are :-Correct AnswerGroup analysis that examines data on group level , Organization wide analysis , Individual wise analysis of dataYour AnswerGroup analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data

Select The BlankQuestionOrganizational Development ________ believes that, work teams are the building blocks of the organization.Correct AnswerFundamentallyYour AnswerFundamentally


Multiple Choice Multiple AnswerQuestionSome of the major benefits of the Organizational Development interventions are :-Correct AnswerImproved job satisfaction , Improved productivity , Improved team workYour AnswerImproved job satisfaction , Improved productivity , Improved team work

True/FalseQuestionInternal change agents are people within the organization.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionThe two person conflict model has been devised, by Fishe Uri.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionVarious types of behaviors observed under, responsibility charting are :-Correct AnswerResponsibility , Support , InformYour AnswerResponsibility , Support , Inform


Multiple Choice Single AnswerQuestionThe Reasoning Concept of Team Intervention has been devised by :-Correct AnswerRonald Lipt

Your AnswerRenault

Multiple Choice Single AnswerQuestionIn a case study, the survival of the organization seemed threatened, when it was assessed by the participants :-Correct AnswerThat their analysis showed, competitors could produce the same products at lower cost and of the same qualityYour AnswerThat their analysis showed, competitors could produce the same products at lower cost and of the same quality

Multiple Choice Single AnswerQuestionThe Interventions which are made, for team building has the number of areas :-Correct AnswerFour major areasYour AnswerFive major areas

True/FalseQuestionThe OD programme is not necessarily based on action research model.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionOrganizational Development intervention seminars being conducted in the organizations help to :-Correct AnswerImproves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.Your AnswerImproves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.

Multiple Choice Single AnswerQuestionThe most important source of power, acceptability and to gain support is :-Correct AnswerThe demonstrated competence of the change agent

Your AnswerThe leadership skills of managers at all levels

Select The BlankQuestionHiring external consultant for a ________ may be economical.Correct AnswerA short termYour AnswerA short term

True/FalseQuestionSystems theory is the second foundation of OD.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe data collection on organization is undertaken by the Consultant, by way of :-Correct AnswerInterviews , Questionnaires , Personal observationsYour AnswerInterviews , Questionnaires , Personal observations

Select The BlankQuestionFor bringing in any change ________ in this efforts.Correct AnswerTeams play a vital roleYour AnswerTeams play a vital role

True/FalseQuestionTotal quality management is akin to total war.Correct AnswerTrueYour AnswerFalse

Multiple Choice Multiple AnswerQuestionSocio- Technical systems projects tend to feature :-

Correct AnswerFormation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skillsYour AnswerFormation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills

Multiple Choice Single AnswerQuestionA general principle to avoid becoming involved in any political struggle in the organization is, to :-Correct AnswerMind your own businessYour AnswerMind your own business

Multiple Choice Single AnswerQuestionToday’s managers first task is to :-Correct AnswerRetain good human asset, and utilize in a better way.Your AnswerRetain good human asset, and utilize in a better way.

Multiple Choice Single AnswerQuestionOD interventions do not deny, or abolish :-Correct AnswerReality of power in the organizationYour AnswerFriendship within groups


Match The FollowingQuestionCorrect AnswerYour AnswerOrganisational development is a powerful set ofConcepts and techniques to improve organisational effectivenessConcepts and techniques to improve organisational effectiveness

Organisations have the need to haveHierarchies of authorities and accountabilitiesHierarchies of authorities and accountabilitiesQuality circles provide an effective forumFor promoting the process of self developmentFor reducing the cost, and improving quality of product and servicesManpower management is the most crucial jobBecause managing people is the heart and essence of being a managerBecause managing people is the heart and essence of being a manager

Multiple Choice Multiple AnswerQuestionIn the Interdependency Interview, in order to get valid answers, the main questions to be asked, relate to :-Correct AnswerWhat are the most important interdependencies between two jobs/ units/ departments , What are the smoothnesses observed as at present during two jobs, , What are the present or potential snags between these jobs, or departmentsYour AnswerWhat are the most important interdependencies between two jobs/ units/ departments , What are the smoothnesses observed as at present during two jobs, , What are the present or potential snags between these jobs, or departments

Select The BlankQuestionDefensiveness is another ________ to a climate of trust.Correct AnswerBarrierYour AnswerBarrier

Multiple Choice Single AnswerQuestionOD interventions in the organizations help to :-Correct AnswerImproves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.Your AnswerImproves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.

Multiple Choice Multiple AnswerQuestionDuring a long seminar on the OD intervention, the general course of action on the first day would consist of, participants :-Correct AnswerAnalyzing the environmental demands and trends , Becoming aware of organization’s inadequate

response to external demands , Identify areas where company performed well and poorly as wellYour AnswerAnalyzing the environmental demands and trends , Becoming aware of organization’s inadequate response to external demands , Identify areas where company performed well and poorly as well



True/FalseQuestionAll teams should have right mix of skills, to be effective.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionOD ________ believes that, work teams are the building blocks of the organization.Correct AnswerFundamentallyYour AnswerFundamentally

Multiple Choice Single AnswerQuestionThe major advantage of Role Analysis Technique intervention is :-Correct AnswerIt is non-threatening with high pay-offsYour AnswerIt has high acceptability

Select The BlankQuestionThe organisational development exercise in an entity results in ________ competition between independent units.Correct AnswerHigh collaboration and lowYour AnswerHigh collaboration and low

Multiple Choice Multiple AnswerQuestionThe various research questions for the analysis could be :-Correct AnswerWhat is the degree of dependence between various operating teams, departments , What is the degree of understanding by the members about the vision, mission of the organization by all the persons working there , What are the norms, attitudes and motivation of the membersYour AnswerWhat is the degree of dependence between various operating teams, departments , What is the degree of understanding by the members about the vision, mission of the organization by all the persons working there , What are the norms, attitudes and motivation of the members

Select The BlankQuestionAlways try and reduce ________ upon consultant.Correct AnswerDependencyYour AnswerCost


Multiple Choice Single AnswerQuestionThe team of authors, who called organizational development as, practical application of science of organization is :-Correct AnswerPorras and Robertson

Your AnswerTallon and Robertson

Multiple Choice Single AnswerQuestionThe initial interest of the managers for the Organizational Development efforts is introduced, through, personal attendance at :-Correct AnswerT Group laboratoryYour AnswerA Group laboratory

Match The FollowingQuestionCorrect AnswerYour AnswerQuality Circles provide effective opportunity forChallenge and recognition of individual talentsChallenge and recognition of individual talentsOut of the many essential elements of QWL,Job security has become the most discussed issue in the recent yearsJob security has become the most discussed issue in the recent yearsIn good organisations people are generally given opportunity,To be recognized by their colleagues, supervisors, and subordinatesTo be recognized by their colleagues, supervisors, and subordinatesIt is only the people in the organisation who could,Offer strategic advantage to the organisationChange organisation’s culture

Multiple Choice Multiple AnswerQuestionThe organizational development encourages, collaboration, between :-Correct AnswerLeaders and members , Members and members , Culture and processesYour AnswerLeaders and members , Members and members , Culture and processes

True/FalseQuestionThe organizational development efforts should involve total system.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionTwo important aspects of Organizational Development are organizational functioning and organizational change.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionMind your own business, which is to be ________ not content.Correct AnswerExpert on processYour AnswerConsultant to the organization and



Multiple Choice Multiple AnswerQuestionThe data collection on organisation is undertaken by the Consultant, by way of :-Correct AnswerPersonal observations , Interviews , QuestionnairesYour AnswerInterviews , Questionnaires , Personal observations

Select The BlankQuestionThe basic objective of an effective QWL programme is ________ for the organisation.

Correct AnswerImprove working conditionsYour AnswerImprove working conditions

Select The BlankQuestionThe organisational development can ________ of stable and temporary systems.Correct AnswerOptimise the effectivenessYour AnswerOptimise the effectiveness

Multiple Choice Multiple AnswerQuestionIn the team building interventions, the important things are :-Correct AnswerTo get the right people together , To get a large block of uninterrupted time , To work on high priority problems , as a initial measure,Your AnswerTo get the right people together , To work on high priority problems , as a initial measure, , Try to get quick fix solution to the problems

Multiple Choice Single AnswerQuestionThe primary advantage of OD is :-Correct AnswerIt tries to deal with change in a whole organizationYour AnswerIt tries to deal with change in a whole organization

True/FalseQuestionEvery system does not have boundary that separates it from the environment.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionThe number of major guidelines laid down for Responsibility tasking interventions are :-Correct AnswerFive in numberYour AnswerFive in number

Multiple Choice Multiple AnswerQuestionIn the Appreciation and Concerns Exercises, the Facilitator may make suggestions along with allotment of assignments, such as :-Correct AnswerEach individual be the judge of what concerns he wants to raise at any time , Each individual to decide on the effect on relationship due to the concerns raised , Each person to decide about the contribution he could make in improvingYour AnswerEach individual be the judge of what concerns he wants to raise at any time , Each individual to decide on the effect on relationship due to the concerns raised , Each person to decide about the contribution he could make in improving


Multiple Choice Single AnswerQuestionRewards deal with :-Correct AnswerIndicates incentive the organisation provides to people who performYour AnswerIndicates incentive the organisation provides to people who perform



Multiple Choice Single AnswerQuestionInterdependency Intervention is useful if :-Correct AnswerIf the team members feel the need to improve co-operation amongst themselvesYour AnswerIf the team members feel the need to improve co-operation amongst themselves

True/FalseQuestionWhen the influential individuals are opposed to the change efforts, the work of the consultant gets complicated.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionTotal quality management is akin to total war.Correct AnswerTrueYour AnswerFalse

Multiple Choice Single AnswerQuestionIn the present context there are complex and challenging situations and problems facing the organizations. However, the simplest and profound solution to solve the same is to treat :-Correct AnswerPeople are the keyYour AnswerOrganizational processes is the key

Select The BlankQuestionThe relevant communication ________ so it will be necessary to provide training.Correct AnswerSkills must be acquiredYour AnswerAreas must be understood

Select The BlankQuestionAble people must ________ on the basis of relevant skills.Correct Answer

Be selectedYour AnswerBe rewarded

Match The FollowingQuestionCorrect AnswerYour AnswerOrganization wide interventions are large scale change effortsThat increase the effectiveness of the entire organization.Relatively wider and addresses critical organization wide issuesOD process works with teams and work groups,Because, it believes that Teams build organisationsThat increase the effectiveness of the entire organization.To ensure effective feedback, OD consultant,Needs to train managers to create congenial work atmosphereNeeds to train managers to create congenial work atmosphereThe focus of organization wide interventions isRelatively wider and addresses critical organization wide issuesThrough a mix of the influence of social value system, organizational beliefs, and attitudes

True/FalseQuestionSystems theory is the second foundation of OD.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionMBO programme generally consists of :-Correct AnswerSix StagesYour AnswerFive Stages


Multiple Choice Single AnswerQuestionRelationship Intervention focuses on :-Correct AnswerInter-personal relationship especially where there are strong relationship feelingsYour AnswerInter-personal relationship especially where there are strong relationship feelings

Multiple Choice Multiple AnswerQuestionThe role of OD practitioner and that of consultant is that of :-Correct AnswerFacilitator , Catalyst , Problem solverYour AnswerFacilitator , Catalyst , Problem solver


Select The BlankQuestionThe Grid OD proposes ________ of leader behavior which are important for understanding managerial effectiveness.Correct AnswerConsultant and clientYour AnswerFundamental dimension

Multiple Choice Single AnswerQuestionOD can also be called as a process :-Correct AnswerFor teaching people how to solve the problemYour AnswerFor teaching people how to solve the problem

Select The BlankQuestionDuring and after the ________ of intervention, the data is gathered.Correct AnswerImplementation

Your AnswerDetail analysis





Multiple Choice Multiple AnswerQuestionWhen the strategies to change the use of HR resources, has to be done, it may involve :-Correct AnswerTraining employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practicesYour AnswerTraining employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices

True/FalseQuestionOD interventions need not be action oriented.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestionAs with any ________, OD has limitations and problems.Correct AnswerComplex programmeYour AnswerComplex programme

Multiple Choice Multiple AnswerQuestionSome of the most important qualities of successful change agents are :-Correct AnswerInterpersonal communication skills , Ability to support others , Power of empathyYour AnswerInterpersonal communication skills , Ability to support others , Power of empathy

Multiple Choice Multiple AnswerQuestionMost of the Organizational Development activities are based on a basic model, i.e.:-Correct AnswerData based , Problem solving , Scientific method of enquiryYour AnswerInterviews , Data based , Problem solving

Multiple Choice Single AnswerQuestionAlthough each organization has it’s own unique set of challenges, which has proved to be an effective tool which promotes increased job satisfaction :-Correct AnswerSurvey feed back toolYour AnswerManagement development tool

True/FalseQuestionFrom an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.Correct Answer

TrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionSocio- Technical systems projects tend to feature :-Correct AnswerFormation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skillsYour AnswerTraining of group members in multiple skills , Developing leadership skills , Grouping of core tasks


Multiple Choice Multiple AnswerQuestionDuring the OD intervention for the system change, the seminar is conducted by the consultant, generally the method followed is, to :-Correct AnswerHave the participants generate a ‘derived future’ for the company , Obtain a greater participation in one room at the same time , Conduct a business case analysis from the actual company recordsYour AnswerObtain a greater participation in one room at the same time , Have the participants generate a ‘derived future’ for the company


Match The FollowingQuestionCorrect AnswerYour AnswerIn the initial stages of survey feed back,

The OD consultant works with the management very closely.The OD consultant works with the management very closely.When a wrong consultant is hired,OD programmes often fail to get startedOD programmes often fail to get startedDefensiveness is another barrier,To a climate of trustTo a climate of trustCommunication is the central element in building a trusting relationship, betweenThe OD consultant and organizational membersThe OD consultant and organizational members

Multiple Choice Single AnswerQuestion” Transactional Factors” theory has been enunciated in the book – Organizational Development which is authored by :-Correct AnswerWarner BurkeYour AnswerDavis and Thompson

True/FalseQuestionEffective work systems should jointly optimise the relationship between their social and technical parts.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionIn the past, some of the OD interventions have benefited supervisors, and managers in the area of :-Correct AnswerImproved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changesYour AnswerImproved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes

Multiple Choice Single AnswerQuestionWhen people are dependent on others for access for information and resources to do their jobs, they are :-Correct AnswerWeak in positionYour AnswerWeak in position


Multiple Choice Single AnswerQuestionThe Role Analysis Technique model is designed to clarify :-Correct AnswerRole expectations and obligations of team members to improve team effectivenessYour AnswerRole expectations and obligations of team members to improve team effectiveness

Multiple Choice Multiple AnswerQuestionWhen a consultant was called upon, for OD intervention, he proceeded with various steps, as, to :-Correct AnswerDiscuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of actionYour AnswerDiscuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of action


Multiple Choice Multiple AnswerQuestionDemonstrated competence is the most important source of :-Correct AnswerPower , Acceptability , Ability to gain organizational supportYour AnswerMaking use of maximum production capacities , Power , Ability to gain organizational support


The organization-wide interventions often require managers to reconsider, how they can achieve, various issues like :-Correct AnswerBasic objectives , Conduct of basic functions , Stream line proceduresYour AnswerBasic objectives , Conduct of basic functions , Stream line procedures

Select The BlankQuestionExternal consultants________ spend all their time with one organization.Correct AnswerRarelyYour AnswerDo not

Select The BlankQuestionManagement should ________ at the right depth.Correct AnswerInterveneYour AnswerInterfere

True/FalseQuestionSystems theory is the second foundation of ODCorrect AnswerTrueYour AnswerTrue

True/FalseQuestionThe two person conflict model has been devised, by Fishe Uri.Correct AnswerFalseYour AnswerTrue

True/FalseQuestionThe organizational development need not help to increase organizational effectiveness and it’s health.Correct AnswerFalseYour AnswerFalse


Match The FollowingQuestionCorrect AnswerYour AnswerHiring external consultants,For short term may be more economicalFor short term may be more economicalThe diagnosis process examines the extentTo which the work environment is amenableTo which the work environment is amenableChange agents could beConsultants hired by the organizationsConsultants hired by the organizationsWhenever a person is a part of group,He is likely to develop friendships and rivalriesHe is likely to develop friendships and rivalries

Multiple Choice Single AnswerQuestionDemocratic values as enunciated in the Organizational Development intervention, means :-Correct AnswerIt is the assertion of the sanctity of the individual and right of the people to be free from arbitrary misuse of powerYour AnswerIt is the assertion of the sanctity of the individual and right of the people to be free from arbitrary misuse of power


Select The BlankQuestionThe dysfunctional energy spent in inappropriate competition ________ ineffective organization.

Correct AnswerResults inYour AnswerResults in

True/FalseQuestionThe OD programme is not necessarily based on action research model.Correct AnswerFalseYour AnswerTrue

Select The BlankQuestionThe ________ theory has been emphasized in OD.Correct AnswerOpen systemYour AnswerSocial system


Multiple Choice Single AnswerQuestionThe number of different management approaches for changing entire system are thought to be :-Correct AnswerFive in numbersYour AnswerSix in numbers

True/FalseQuestionSystems theory is the second foundation of Organizational Development.Correct AnswerTrueYour AnswerFalse


Multiple Choice Multiple AnswerQuestionThe total quality management includes:-Correct AnswerImproved product quality , Improvement in peoples approach , Improved process qualityYour AnswerImproved product quality , Improvement in peoples approach , Improved process quality

Multiple Choice Single AnswerQuestionIn the course of study of OD projects, the consultant, looks for :-Correct AnswerCausality- a casual relationship between inputs/ processes and out putsYour AnswerCausality- a casual relationship between inputs/ processes and out puts

True/FalseQuestion It is not necessary that the subordinate should feel free to participate without fear in theprocess of review & feedback.Correct Answer FalseTrue/FalseQuestion In the orientation phase, all participants are to submit a list of appraisers by whom theywould like to be assessed.Correct Answer TrueMultiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in areas like:Correct Answer strategic Planning , role clarity, Streamlining practicesTrue/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the interest of all theparties envolved in the process of organisationCorrect Answer FalseMultiple Choice Single AnswerQuestion What can influence the organisation's business goals?Correct Answer HRD outcomes

Multiple Choice Multiple AnswerQuestion Leadership is difficult to define but easy to appreciate. Name some of the leadership qualities.Correct Answer Personal Integrity , Technical ability , MotivatorSelect The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to ensure________ of employeesCorrect Answer Career Progression51Multiple Choice Single AnswerQuestion What is it that is treated as a soul of the HR functions?Correct Answer HRDTrue/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer TrueMultiple Choice Single AnswerQuestion When was the first attempt made to move a change in policies regarding business, licenses &permits operating in IndiaCorrect Answer Mid 80'sMultiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the employeesorganisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about managementMultiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Secretary & Craft /Unit level Union flow to -Correct Answer General body of Members of employees organisationsTrue/FalseQuestion Increased acceptance of feedback appraisal system is that as large no. of managers work withwide range of other people, it becomes difficult for a single manager to accurately assess theircontribution.Correct Answer TrueSelect The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing ________.Correct Answer hierarchyMultiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in the United States in the earlyCorrect Answer 1920's

Match The FollowingQuestion Correct Answer Your Answer1) Intermediate 1 year to 5 years 1 year to 5 years2) Long range Beyond 5 years Beyond 8 years

3) Business plans Data from within the organization Beyond 5 years4) Immediate Within 1 year Within 1 yearTrue/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etc is agood mechanism of career planningCorrect Answer FalseMultiple Choice Multiple AnswerQuestion What are the elements of a quality control system?Correct Answer A means of measurement of accomplishment , A means of standard. , A comparision ofactual results with the standard.True/FalseQuestion Career planning is essentially the process of aligning the career needs of the employee with52the organizational career opportunitiesCorrect Answer True

Match The FollowingQuestion Correct Answer Your AnswerJob knowledge defined in Appraisal form Ability to consider the extent and depth of demonstratedtechnical and professional competence.Ability to consider the extent and depth of demonstrated technical and professional competence.Decision - making defined in the appraisal form Ability to analyse relevant facts, evaluate variousalternatives. Ability to analyse relevant facts, evaluate various alternatives.Communicating defined in the appraisal form Ability to consider clarity and precision of verbal and written_expression of ideas and feelings.Ability to marshal and analyse relevant data anticipate eventualities.Multiple Choice Multiple AnswerQuestion What is the need for HRA?Correct Answer No information about organization human resource is available to manager inconventional accounting' , the measure of the income which are provided in conventional statementsdo not accurately reflect the level of business performance , if the value of human resources is not dulyreported in the P&L A/c & balance sheet impact of mgt decision of human asset can not be gaugedSelect The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of employees are treatedas ________Correct Answer Current costsMultiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal System, they are -Correct Answer Discrimination , First impression, Central tendencyMultiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable, difficult & notfeasible in the present circumstances owing to

Correct Answer illiteracy levels , possible opposition from empoyees & then unions , Negligence on partof the consumerMultiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback exercise -Correct Answer Participants orientation, Questionnaire distribution , Monitoring & follow upMultiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful implementation?Correct Answer Feedback management, Action planning, Reinforcement of new behaviourMultiple Choice Multiple AnswerQuestion What is Business Process Re-engineering?Correct Answer The ability of an organisation to step back & rethink the way it does business , Focus onall form business components: strategy, business process, people and technology. ,Encouragingenterprenewal adaptation on capabilities with stress on innovative skills & collaborative decision-makingTrue/FalseQuestion Some employees may not like flesibility in horizontal movement from one job to anotherCorrect Answer TrueSelect The BlankQuestion The link between sense of reality and ________ is important for proper understanding of the53definition of sense of realityCorrect Answer imaginationMultiple Choice Single AnswerQuestion When do managers lose faith in the fairness of the top management.Correct Answer Promoting from outsideMultiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon - lights in thecoming future?Correct Answer Change in values & expectations.Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the key pointsCorrect Answer PaperSelect The BlankQuestion No worker employed in any industry who has been in continuous service for more than________ , can be retrenched until prior permission from the govt. to retrench in undertakingsemploying more than 100 peopleCorrect Answer 1 yearSelect The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodityCorrect Answer LabourMultiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and control others andskills in problem solving primarily show :Correct Answer Managerial competence

Select The BlankQuestion For closure , if there is no response (from government ) within ________ permission isdeemed to have been grantedCorrect Answer 60Multiple Choice Multiple AnswerQuestion What are the objectives of inspection?Correct Answer Removing defects , Consumer satisfaction , Quality productMultiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and willing ability to change,what sort of role does human resource personnel critically need to take on?Correct Answer As strategic business partnerTrue/FalseQuestion The data obtained through job analysis are recorded on what is known as job analysis sheet.Correct Answer TrueSelect The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.Correct Answer ImplementationMultiple Choice Multiple AnswerQuestion Motorola developed an index, Individual Dignity Entitlement based on following questions :Correct Answer Do you have a substantive job that contributes to the success of Motorola? , Do youhave a career plan and is it exciting, achievable and being acted on? , Do you have on-the-job behavioursand the knowledge base to be successful?54Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.Correct Answer Explicit subsidiesMultiple Choice Single AnswerQuestion What form of resource allocation unit was originally created to impart training retain workesthrough skill upgradation & prevention of redundancy due to the technology gap?Correct Answer National Renewal FundSelect The BlankQuestion The________ can be made using a checklist of questionsCorrect Answer ObservationSelect The BlankQuestion For closure government permission is required at least ________ days before the intendedclosureCorrect Answer 90Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , Itis used to enhance strategic feedback and learning curves.HRM assgn:10: AmitSelect The BlankQuestion ________ and retaintion of qualified employees is a common goal shared by many

employers.Correct Answer RecruitmentMultiple Choice Multiple AnswerQuestion Performance Appraisal directly affects the interpersonal relations which are really delicate anddifficult to maintain, because of heterogenity in the nature of human beings. It is necessary to followcertain principles like:Correct Answer Appraise on the basis of representative information , Appraise on the basis of sufficientinformation , Appraise on the basis of relevant informationSelect The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an organisation.Correct Answer CultureSelect The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to ensure________ of employeesCorrect Answer Career ProgressionMultiple Choice Multiple AnswerQuestion HRD process variable include -Correct Answer Role clarity , Work planning , Better communicationSelect The BlankQuestion No worker employed in any industry who has been in continuous service for more than________ , can be retrenched until prior permission from the govt. to retrench in undertakings employingmore than 100 peopleCorrect Answer 1 yearTrue/FalseQuestion In the Grid Seminars, stress is laid on teaching.55Correct Answer FalseTrue/FalseQuestion When individual job description and grade description do not match well, the evaluatorsclassify the job using their subjective judgement.Correct Answer TrueMultiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?Correct Answer LIFOSelect The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.Correct Answer ImplementationMultiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economicdevelopment , People to practice religious toleranceMultiple Choice Single AnswerQuestion What is it that good HR practices can build?Correct Answer Competencies

Select The BlankQuestion ________ leads to conflict between various departments is a functional organisationCorrect Answer The lack of appreciation for the constraints of other departmentMultiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the organisation , itmay not be recognised by tax lawsMultiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to opposition by a few?Correct Answer trade union leader may feel thire influence decelerated among trade union members ,member may view thire movement weakend with the influence of management , due tomisunderstandings cropping up among leader & membersSelect The BlankQuestion For closure , if there is no response ( from government ) within ________ permission isdeemed to have been grantedCorrect Answer 60Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of age orhave served with the company for 10 years.Correct Answer 40Multiple Choice Single AnswerQuestion The anchor for an individual who is attached to an organisation or a location rather than towork is essentially termed :Correct Answer Search for securityMultiple Choice Single AnswerQuestion The 'Zero defects' concept emphasizing adherence to quality requirements and employeemotivation was prompted by -Correct Answer Crosby56True/FalseQuestion The degree to which an individual possess the innate quality of breath of mind is the mostdirect indication of the individual's ultimate potential.Correct Answer TrueSelect The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be expressed inquantifiable numbers.Correct Answer manegerialTrue/FalseQuestion The data obtained through job analysis are recorded on what is known as job analysis sheet.Correct Answer TrueMultiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources plan

Correct Answer Recruitment

Match The FollowingQuestion Correct Answer Your Answer1) Action Planning In this case, the interview should end with specific plans of action for the developmentof the employee. In this case, the interview should end with specific plans of action for the development ofthe employee.2)Feedback It should be data-based and not impressionistic It should be data-based and notimpressionistic3) Rapport building In this case there is a climate of acceptance & warmth In this case there is a climateof acceptance & warmth4) Exploration In this case, the employee should appreciate his strengths & weakness. In this case, theemployee should appreciate his strengths & weakness.Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative managementTrue/FalseQuestion HR stands for Human Resourse StrategiesCorrect Answer FalseTrue/FalseQuestion Employees at present need more freedom & autonomy in doing the workCorrect Answer TrueMultiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?Correct Answer It is readily transferable , New practices, earlier implemented in an entire industry canbe brought in, giving an organisation an edge over its rivals. , Proven systems can be implemented withminimal modificationTrue/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer TrueMultiple Choice Single AnswerQuestion Name the system where the required competencies are available through training, councellingetc.:Correct Answer Development57Multiple Choice Single AnswerQuestion What is it that is treated as a soul of the HR functions?Correct Answer HRDMultiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.Correct Answer Quantitative

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentMultiple Choice Single AnswerQuestion Who found that customer perceptions & attitudes were affected by what employeesexperienced?Correct Answer SchneiderTrue/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer TrueTrue/FalseQuestion An urgency motivation can be explained by a situation where dynamic profitable organisationsforesee a crisis and initiate a radical transformation by breaking status barriers & restructuringorganisational relationships.Correct Answer TrueTrue/FalseQuestion Successful HR departments will focus on motivational performance .Correct Answer FalseMultiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken into three stages or levels -Correct Answer Planning , Implementation , Result

Match The FollowingQuestion Correct Answer Your Answer1) Essentials of a good Appraisal Plan Relating scales should be constructed adequately and in accordancewith the objectives. Relating scales should be constructed adequately and in accordance with theobjectives.2) Definition of Performance Appraisal It is a systematic, orderly and objective method of evaluating thepresent and potential utility of employees to the organisation. It is a systematic, orderly and objectivemethod of evaluating the present and potential utility of employees to the organisation.3) Objectives of Performance Appraisal Provision of feedback to subordinates to know where they stand.Provision of feedback to subordinates to know where they stand.4) Feature of Performance Appraisal It is totally different from job evaluation as well as merit rating. It istotally same as job evaluation as well as merit rating.Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer ReligiousMultiple Choice Single AnswerQuestion The "Zero defects" concept defined TQM as -Correct Answer The system to be used is prevention.

Multiple Choice Single AnswerQuestion One of the importance of HRD is Correct Answer Role clarity58Select The BlankQuestion On the basis of job elements and organisational demand an appropriate ________ of jobevaluation should be selected. Correct Answer methodSelect The BlankQuestion ________ are first established on the basis of job information derived from job ananysis.Correct Answer GradesMultiple Choice Multiple AnswerQuestion Why was workers participation in manamement intiated?Correct Answer to satisfy workers psychological needs , to develop a souce of belongingness , toestablish industrial peaceMultiple Choice Multiple AnswerQuestion The traditional methods of performance appraisal lay emphasis on the ratings of individual'spersonality traits such as - Correct Answer Initiative , Drive , CreativitySelect The BlankQuestion Factor comparison method is regarded as ________ methodCorrect Answer complexHR assign: 9 : divyaMultiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successfulimplementation?Correct Answer Feedback management , Action planning , Reinforcement of new behaviourYour Answer Feedback management , Action planning , Reinforcement of new behaviourTrue/FalseQuestion The job falling under the same grade get different wage scale.Correct Answer FalseYour Answer FalseTrue/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer TrueYour Answer TrueSelect The BlankQuestion On the basis of job elements and organisational demand an appropriate________ of job evaluation should be selected.Correct Answer methodYour Answer methodTrue/FalseQuestion Human resource management is responsible for getting the best people,training and providing mechanism.Correct Answer TrueYour Answer TrueSelect The Blank59Question For the period of the lay off up to a maximum of ________ workmen will bepaid compensation equal to half their basic pay & D.A.

Correct Answer 45 daysYour Answer 45 daysTrue/FalseQuestion Human resource Audit is full-fledged methodology to bring about a change.Correct Answer FalseYour Answer FalseSelect The BlankQuestion For closure , if there is no response ( from government ) within ________permission is deemed to have been grantedCorrect Answer 60Your Answer 60Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?Correct Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals. ,Proven systems can be implemented with minimal modificationYour Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals. ,Proven systems can be implemented with minimal modificationMultiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative managementYour Answer Job enrichment , Informal organisation , Participative managementTrue/FalseQuestion The final step in manpower planning is to ensure that the supply will matchthe demand in future.Correct Answer FalseYour Answer FalseMultiple Choice Single AnswerQuestion Five main phases make up the process of the feedback exercise, name thePHASE 4-Correct Answer Data feeding Reports & AnalysisYour Answer Data feeding Reports & AnalysisMultiple Choice Single AnswerQuestion Under phase 5, what is it that is conducted for two days or more dependingon the number of participantsCorrect Answer WorkshopYour Answer WorkshopMultiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on thefollowing elements of HRM. Those are:60Correct Answer Suitable compensation plan , Selection of the right people , Goodperformance appraisal systemYour Answer Suitable compensation plan , Selection of the right people , Goodperformance appraisal systemMultiple Choice Multiple AnswerQuestion Performance Appraisal directly affects the interpersonal relations which are

really delicate and difficult to maintain, because of heterogenity in thenature of human beings. It is necessary to follow certain principles like:Correct Answer Appraise on the basis of representative information , Appraise on the basisof sufficient information , Appraise on the basis of relevant informationYour Answer Appraise on the basis of representative information , Appraise on the basisof sufficient information , Appraise on the basis of relevant informationSelect The BlankQuestion ________ is route to be followed in order to realise vision and overallpurpose.Correct Answer StrategyYour Answer StrategyMultiple Choice Single AnswerQuestion In an employees organisation the flow of decisions fom the WorkingCommittee flows to -Correct Answer President / Secretary of Branch UnionYour Answer President / Secretary of Branch UnionSelect The BlankQuestion ________ is known not to hold overly one-sided views.Correct Answer JudgementYour Answer JudgementSelect The BlankQuestion In indian since the liberalisation process in 19991, FDI flows havedeveloped each year & exports are up by more than ________Correct Answer 0.5Your Answer 0.5Multiple Choice Single AnswerQuestion Whose study provides that one create appropriate HRD climate onlythrough good practices.Correct Answer AbrahamYour Answer PareekMultiple Choice Single AnswerQuestion What can influence the organisation's business goals?Correct Answer HRD outcomesYour Answer HRD StrategySelect The BlankQuestion Generally, training need identification forms a part of ________.Correct Answer Management Appraisal System61Your Answer Management Appraisal SystemMultiple Choice Multiple AnswerQuestion Name the basic appraisal qualities:Correct Answer Action , Judgement , AlertnessYour Answer Action , Judgement , Alertness

Match The FollowingQuestion Correct Answer Your AnswerNeed for HRD Audit It attempts to find out the futureHRD needs of the company after

assessing the current HRDactivities & inputsIt attempts to find out the futureHRD needs of the company afterassessing the current HRDactivities & inputsLimitation of HRD Audit It does not give evaluation ofindividuals but focuses on unitand systems.It does not give evaluation ofindividuals but focuses on unit andsystems.Definition of HRD Audit It is a comprehensive evaluationof the current HRD strategiesstructure, systems styles andskills in the business plans of acompanyIt is a comprehensive evaluation ofthe current HRD strategiesstructure, systems styles and skillsin the business plans of a companyRole of HRD Audit in businessimprovementIt helps in changes in the styles ofthe top managementIt helps in changes in the styles ofthe top managementTrue/FalseQuestion An evaluation of where one stands on the basis of their job responsibilities,leadership, qualities etc will be a good starting point for marketing plans forsuccessCorrect Answer TrueYour Answer TrueMultiple Choice Multiple AnswerQuestion Performance counselling should not give a chance in discussion like -Correct Answer Rewards , Increments , SalariesYour Answer Increments , Salaries , RewardsMultiple Choice Multiple AnswerQuestion What are the general characteristics of Freedom or Independencecompetance?Correct Answer They will like to work at their own place , They will like to choose theirworking hours , Free-lance writer & consultants come under this categoryYour Answer They will like to work at their own place , They will like to choose theirworking hours , Free-lance writer & consultants come under this categorySelect The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and________.

Correct Answer ObedienceYour Answer SincerityMultiple Choice Single Answer62Question Name the program which makes supervisor more alert, as it is hisresponsibility to rate his subordinates.Correct Answer Periodic appraisalYour Answer Yearly appraisalMultiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal System, they are-Correct Answer Discrimination , First impression , Central tendencyYour Answer Discrimination , First impressionSelect The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were foundto be in the Work Horse categoryCorrect Answer 0.79Your Answer 0.79Select The BlankQuestion Factor comparison method is regarded as ________ methodCorrect Answer complexYour Answer complexMultiple Choice Multiple AnswerQuestion Essentials of effective QC's :-Correct Answer Prompt approval , Regular communication , Unconditional supportYour Answer Prompt approval , Regular communication , Unconditional supportMultiple Choice Single AnswerQuestion Name the method where common factors to all the jobs are identified.Correct Answer PointYour Answer PointMultiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need tomove towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs ofemployees , Strategic partners , Change agentsYour Answer Employee champions who are able to relate to & meet the needs ofemployees , Strategic partners , Change agentsMultiple Choice Single AnswerQuestion In an organisation initiating career planning what modality wouldessentially form the basis for palcement, transfer and rotation?Correct Answer Career path modelYour Answer Manpower planning modelSelect The BlankQuestion Business re-engineering often shift the power base, changing the 'command- and - control' approach to ________.Correct Answer 'Mobilised -and - enable'63Your Answer 'Mobilised -and - enable'

Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of thefollowing pioneered such refinements?Correct Answer Deming , Shewhart , JuranYour Answer Deming , JuranMultiple Choice Single AnswerQuestion When employees takes up other occupation & spend more or less 70% oftheir time & resources for their business or industrial unit. Second jobactivity to this extent may be called as :Correct Answer Three quarter Moon LightingYour Answer Three quarter Moon LightingTrue/FalseQuestion Federation & unions at few levels are managed on the lines of managementof a political bodyCorrect Answer FalseYour Answer TrueMultiple Choice Single AnswerQuestion The key to the whole SSL programme lies in the identification of -Correct Answer Supervisor's weaknessesYour Answer Supervisor's leadership skillsMultiple Choice Single AnswerQuestion Name the system which is simple, less expensive & less time consuming.Correct Answer RankingYour Answer RankingSelect The BlankQuestion In the Development Grade Method of career planning the selected staff forthis grade would remain there only for ________ yearsCorrect Answer twoYour Answer twoMultiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarateeconomic development , People to practice religious toleranceYour Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarateeconomic development , People to practice religious toleranceTrue/FalseQuestion The relationship between good HR practices and organisationaleffectiveness is very simple.Correct Answer FalseYour Answer True64HR X003Multiple Choice Multiple AnswerQuestion The components of a compensation system includes :Correct Answer Job Evaluation , Job Description , Job AnalysisYour Answer Job Evaluation , Job Description , Job AnalysisTrue/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975

in Larsen & Toubro (L & T).Correct Answer TrueYour Answer TrueSelect The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals thatin order to cleen its fiscal dificult ina few year, India needs to out down about50% of subsidies in ________ goods since it yields only 10% returnsCorrect Answer Non-meritYour Answer Non-meritSelect The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and________.Correct Answer ObedienceYour Answer ObedienceMultiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of premier) of AssessmentRoutes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the 1stassessorYour Answer 1st Assessor-immediate superior, 2nd Assessor HR managerTrue/FalseQuestion It can be enagued that globalization has reduced poverty in India and China,home to move that half a billion of the world's poor income groupCorrect Answer TrueYour Answer TrueSelect The BlankQuestion ________ means providing the employee with necessary tools & authority toovercome obstacles to achieving goals.Correct Answer Employee empowermentYour Answer Employee empowermentMultiple Choice Single AnswerQuestion What is the primary objective behind SSL?Correct Answer To not only measure training supervisors by comparing their performancewith that of several thousand supervisors in other Cos.Your Answer To objectively measure training needsMultiple Choice Single Answer65Question Who is the person who should always remain away from Doppelganger effect.Correct Answer Chief ExecutiveYour Answer Chief ExecutiveMultiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon -lights in the coming future?Correct Answer Change in values & expectations.Your Answer A change in standard of livingMultiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?Correct Answer Change of Leadership , To make HR function business-driven , For growth &

diversificationYour Answer Change of Leadership , To make HR function business-driven , For growth &diversificationSelect The BlankQuestion ________ are those who provide competitive advantage to corporations.Correct Answer PeopleYour Answer ManagersMultiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successfulimplementation?Correct Answer Feedback management , Action planning , Reinforcement of new behaviourYour Answer Feedback management , Action planning , Feedback analysisTrue/FalseQuestion The functioning of federations and unions has its impact on human resourcesmanagement of varios industries & organisationCorrect Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion The role of which manager must parallel the needs of his changingorganisation.Correct Answer HRYour Answer HRMultiple Choice Single AnswerQuestion What is the long form of CII?Correct Answer Confederation of Indian IndustryYour Answer Confederation of Indian IndustryMultiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in theManagement quadrant :Correct Answer Sound Industrial relations66Your Answer Sound Industrial relationsTrue/FalseQuestion It is not necessary that the subordinate should feel free to participate withoutfear in the process of review & feedback.Correct Answer FalseYour Answer FalseSelect The BlankQuestion Most HRD audit are due to failures of ________.Correct Answer ImplementationYour Answer ImplementationSelect The BlankQuestion Under Voluntary retirement scheme income tax benefits for employees whohave accepted the scheme are however , valid only for payouts of upto________Correct Answer Rs. 5 lakhYour Answer Rs. 3 lakh

Multiple Choice Single AnswerQuestion The liberalization swept through the nation bringing in a new era whichcompelled Indian business to value up from shumber & reassess itsassumption. The characterstics were that ofCorrect Answer a complete or perish situationYour Answer an open economyMultiple Choice Multiple AnswerQuestion Name the two facters which lead people to work:Correct Answer Economic , MotivationYour Answer Economic , MotivationSelect The BlankQuestion For closure , if there is no response ( from government ) within ________permission is deemed to have been grantedCorrect Answer 60Your Answer 90Select The BlankQuestion ________ system stresses on discipline and there is simplicity in the form.Correct Answer Merit ratingYour Answer Rating scaleTrue/FalseQuestion The individual with a deep speed insight will not go quickly to the least of aproblem.Correct Answer FalseYour Answer True67True/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely nopotential for growth & should be included in a rationalization programme.Correct Answer FalseYour Answer FalseMultiple Choice Multiple AnswerQuestion Some organisations have successfully experimented with foreign assignmentin the career path model. What are the benefits of this form of assignment?Correct Answer The individual is tested in an alien environment , He is trained to see thebusiness in a globle context , Lack of opportunity in our country dosen't comein the way of career progressionYour Answer The individual is tested in an alien environment , He is trained to see thebusiness in a globle context , Lack of opportunity in our country dosen't comein the way of career progressionSelect The BlankQuestion HRD ________ is in methodology of evaluating various elements of HRD .Correct Answer AuditYour Answer AuditMultiple Choice Single AnswerQuestion The first HRD department in the Indian corporate sector was started in whichyear?Correct Answer 1975Your Answer 1975

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets ina HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by theorganisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , it does not recognise the humanside human side to mgmt side to side to mgt of human resources , people arenot owened by the organisationSelect The BlankQuestion Employer has to pay ________ of the basic wages to the employees duringthe lay off periodCorrect Answer 0.5Your Answer 0.5Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HRpractice:Correct Answer Business Strategy , Human Resource Practices , Organisational CapabilitiesYour Answer Business Strategy , Organisational Strategy , Human Resource PracticesTrue/FalseQuestion Employees feel frustrated due to low specialisation in the workCorrect Answer TrueYour Answer True68Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the key pointsCorrect Answer PaperYour Answer PaperSelect The BlankQuestion The link between sense of reality and ________ is important for properunderstanding of the definition of sense of realityCorrect Answer imaginationYour Answer visionMultiple Choice Single AnswerQuestion Five main phases make up the process of the feedback exercise, name thePHASE 4-Correct Answer Data feeding Reports & AnalysisYour Answer Data feeding Reports & AnalysisMultiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?Correct Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals. ,Proven systems can be implemented with minimal modificationYour Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals. ,Proven systems can be implemented with minimal modificationMultiple Choice Single AnswerQuestion What is it that Union leader usually do to gain the confidence of its member?Correct Answer Win something in grievance procedure

Your Answer Challenge management

Match The FollowingQuestion Correct Answer Your AnswerKnowledge of the subject handwork & a sincere approachrequisites for consumersim one of the roles of the advisorycommitteeTo divert manufacturing activitiesfrom urban to rural areasone of the roles of the consumercounciala much neglected sphere of themarketThe mechanism of price fixation a much neglected sphere of themarketone of the roles of the consumercouncialThese are not the days ofindvidualism & unorganisationunionsim unionsimTrue/FalseQuestion Objective of performance appraisal system is to identify the developmentalneeds of each employee.Correct Answer TrueYour Answer TrueMultiple Choice Multiple AnswerQuestion What were the unmet deliveriables of the economic refructing or what wereits put falls?69Correct Answer unmet social objectives , status of small-scale industries , advantage MNC'shad over their Indian compethtionsYour Answer unmet social objectives , reliance on agriculture , status of small-scaleindustriesTrue/FalseQuestion The process of 360 Degree appraisal is broken into two stages - planning,implementation.Correct Answer FalseYour Answer FalseTrue/FalseQuestion Organisations should pay for the value of the job but not for the value of theperson.Correct Answer FalseYour Answer TrueMultiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business inareas like:

Correct Answer strategic Planning , role clarity , Streamlining practicesYour Answer strategic Planning , role clarity , Streamlining practicesMultiple Choice Multiple AnswerQuestion In order to attain the support of Line Managers many organisations haveformulated Training Committees or Management Development Committee,membership consists of -Correct Answer Mostly of Line Managers , The Chief Executive or a very senior managers takeup the role of Chairman , Training Managers is the member-Secretary in suchcommittee.Your Answer Supervisory staff for their effective participation in management. , Mostly ofLine Managers , The Chief Executive or a very senior managers take up therole of ChairmanMultiple Choice Multiple AnswerQuestion Succession planning is done in three time frames, those are-Correct Answer Immediate , Intermediate , Long rangeYour Answer Immediate , Intermediate , Long rangeSelect The BlankQuestion________ should reinforce positive behaviour.Correct AnswerFeedbackYour AnswerFeedbackMultiple Choice Single AnswerQuestionThe differences in which kind of faiths among the people is hurdle in the HRDCorrect AnswerReligiousYour Answer70ReligiousTrue/FalseQuestionThe process of 360 Degree appraisal is broken into two stages - planning, implementation.Correct AnswerFalseYour AnswerFalseTrue/FalseQuestionIt is not necessary that the subordinate should feel free to participate without fear in the process of review& feedback.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionWhat are the preparations to be done during pre-interview session by the employer about the employee.-Correct AnswerBackground , Training , ExperienceYour AnswerBackground , Training , ExperienceMultiple Choice Single AnswerQuestionWhich of the following statements defines Dr. Joseph Juran's philosophy on TQM -Correct Answer80% of all quality problems originate from poor management.Your Answer80% of all quality problems originate from poor management.

Match The FollowingQuestionCorrect AnswerYour AnswerDr. Blake and MoutonGrid SeminarsGrid SeminarsThe Interview MethosIn the absence of appraisal system71In the absence of appraisal systemThe Questionnaire MethodA large target groupA large target groupDr. George S. OdiorneHR portfolio matrix (classification Quadrants)HR portfolio matrix (classification Quadrants)Select The BlankQuestionBusiness re-engineering often shift the power base, changing the 'command - and - control' approach to________.Correct Answer'Mobilised -and - enable'Your Answer'Mobilised -and - enable'Multiple Choice Multiple AnswerQuestionWhat were the unmet deliveriables of the economic refructing or what were its put falls?Correct Answerunmet social objectives , status of small-scale industries , advantage MNC's had over their Indiancompethtions

Your Answerreliance on agriculture , status of small-scale industries , advantage MNC's had over their IndiancompethtionsSelect The BlankQuestionA fee market economy demands a transparent set of laws and________somthething that the archaic Indianjudical system is ill-equipped tocope withCorrect Answerquick disposal of litigationYour Answerquick disposal of litigationMultiple Choice Single AnswerQuestionWhat is that describes the duties of the job, authority relationship, skills requirement, conditions of worketc.72Correct AnswerJob analysisYour AnswerJob analysisSelect The BlankQuestion________ are first established on the basis of job information derived from job ananysis.Correct AnswerGradesYour AnswerGradesMultiple Choice Multiple AnswerQuestionWhat are the uses of the ' Balanced Score Card' as a strategic management system?Correct AnswerIt is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhancestrategic feedback and learning curves.Your AnswerIt is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhancestrategic feedback and learning curves.True/FalseQuestionIt can be enagued that globalization has reduced poverty in India and China, home to move that half abillion of the world's poor income groupCorrect AnswerTrue

Your AnswerTrueSelect The BlankQuestion________ leads to conflict between various departments is a functional organisationCorrect AnswerThe lack of appreciation for the constraints of other departmentYour AnswerThe lack of appreciation for the constraints of other departmentMultiple Choice Multiple AnswerQuestionName the steps that develop strategic framework for HRDCorrect AnswerRealistic employee development , Measurable employee development , Well costed employee developmentYour AnswerWell costed employee development , Realistic employee development , Measurable employee developmentMultiple Choice Multiple AnswerQuestion73What are the main issues stressed out throughout the workshop?Correct AnswerOpenness to feedback , Developmental attitudeYour AnswerOpenness to feedback , Developmental attitude , Organisational attitudeMultiple Choice Single AnswerQuestionUnder the pre-Interview preparation it is useful to note the key pointsCorrect AnswerPaperYour AnswerPaperSelect The BlankQuestion________ of managers assessed in the same study were positioned in the "Stars" category.Correct Answer0.15Your Answer0.15Multiple Choice Multiple AnswerQuestionUnder the appraisal panel which are the qualities that can achieve good results despite the difficultiesinherent in the potential appraisal:Correct AnswerCreative imagination , Sense of reality , Effective leadership

Your AnswerCreative imagination , Sense of reality , Effective leadershipMultiple Choice Single AnswerQuestionWhen employees spend half of the time and / or resources available to them on a second job / occupationfor luxuries / comforts it is known as :Correct AnswerHalf Moon lightingYour AnswerHalf Moon lightingSelect The BlankQuestionThe factors coming under Discipline & Attendance are Time keeping and ________.Correct AnswerObedienceYour AnswerObedienceSelect The BlankQuestion74Good relationships ideally does not mean a "goodie goodie" relationship, it should be based on mutualrespect & should be ________Correct AnswerFunctional & objectiveYour AnswerFunctional & objectiveMultiple Choice Single AnswerQuestionWhich system emphasis a lot on the need to motivate peopleCorrect AnswerHuman Resourse DevelopmentYour AnswerHuman Resourse DevelopmentTrue/FalseQuestionDepending on the career path model of managers, some specialised training inputs are given at predeterminedtimes to make him more handling the new higher assignmentCorrect AnswerTrueYour AnswerTrueMultiple Choice Single AnswerQuestionEvery employee also has a succession plan to him, which is also known as -Correct Answer

Shadow planningYour AnswerCareer planningSelect The BlankQuestionSome organisations use ________ & committee management as techniques of training & devlopment forflexitime systemsCorrect AnswerJob rotationYour AnswerJob rotationTrue/FalseQuestionThe reviewer has the prime role of recording major appraisal details.Correct AnswerFalseYour AnswerFalseMultiple Choice Single AnswerQuestion75Name the type of questions hindering communicationCorrect AnswerTestingYour AnswerTestingTrue/FalseQuestionHRD should be series of adhoc decisions and practices.Correct AnswerFalseYour AnswerFalse

Match The FollowingQuestionCorrect AnswerYour AnswerEssentials of a good Appraisal PlanRelating scales should be constructed adequately and in accordance with the objectives.Provision of feedback to subordinates to know where they stand.Definition of Performance AppraisalIt is a systematic, orderly and objective method of evaluating the present and potential utility of employeesto the organisation.It is a systematic, orderly and objective method of evaluating the present and potential utility of employees

to the organisation.Objectives of Performance AppraisalProvision of feedback to subordinates to know where they stand.Relating scales should be constructed adequately and in accordance with the objectives.Feature of Performance AppraisalIt is totally different from job evaluation as well as merit rating.It is totally different from job evaluation as well as merit rating.Multiple Choice Single Answer76QuestionAfter which stage many good organisation in India have entered a competitive phaseCorrect AnswerLiberalisationYour AnswerLiberalisationMultiple Choice Single AnswerQuestionName the program which makes supervisor more alert, as it is his responsibility to rate his subordinates.Correct AnswerPeriodic appraisalYour AnswerPeriodic appraisalMultiple Choice Multiple AnswerQuestionHRD process variable include -Correct AnswerRole clarity , Work planning , Better communicationYour AnswerRole clarity , Work planning , Better communicationMultiple Choice Single AnswerQuestionWhat is the primary objective behind SSL?Correct AnswerTo not only measure training supervisors by comparing their performance with that of several thousandsupervisors in other Cos.Your AnswerTo not only measure training supervisors by comparing their performance with that of several thousandsupervisors in other Cos.Select The BlankQuestionThe whole process of conducting a 360 - Degree Feedback process in any Organisation could last about________.Correct AnswerOne & half to about 3 months

Your AnswerOne & half to about 3 monthsMultiple Choice Multiple AnswerQuestionDespite what problems faced, India managed to implement economic restructing?Correct Answerinbalanced wealth distribution , inefficient services , clootic political scenarioYour Answerinbalanced wealth distribution , reduadont brueaoracy , clootic political scenario77Multiple Choice Multiple AnswerQuestionAccording to shroff (1995) the government needs to foucs on three areas which are likely to inpute theeffective implementation of the economic policy, they areCorrect AnswerInadequate institutional reform , the speed and sequence of reform measures , Inadequacies in thecommunication & political management of there measuresYour Answerthe speed and sequence of reform measures , lack of directional support , Inadequacies in thecommunication & political management of there measuresTrue/FalseQuestionThe modern HR function has HRD at its core.Correct AnswerTrueYour AnswerTrueTrue/FalseQuestionWhen individual job description and grade description do not match well, the evaluators classify the jobusing their subjective judgement.Correct AnswerTrueYour AnswerFalseTrue/FalseQuestionHR stands for Human Resourse StrategiesCorrect AnswerFalseYour AnswerFalseMultiple Choice Single AnswerQuestionName one of the steps to design a performance appraisal plan.Correct Answer

Establish performance standardsYour AnswerEstablish performance standardsMultiple Choice Multiple AnswerQuestionName the process in the development of managerial personnel.Correct AnswerPerformance planning , Performance appraisal , CoachingYour AnswerPerformance planning , Performance appraisal , Coaching78Multiple Choice Multiple AnswerQuestionWhat are aims & objectives of HRA?Correct AnswerIncrease manarginal awarness of human resourcess , Developing new meaure of effective manpowerutilzation . , Enabling a longer time horzon for planning & budgeting .Your AnswerIncrease manarginal awarness of human resourcess , Developing new meaure of effective manpowerutilzation . , Enabling a longer time horzon for planning & budgeting .Multiple Choice Multiple AnswerQuestionWhat are the major advantages of a Generic Benchmarking Technique?Correct AnswerIt is readily transferable , New practices, earlier implemented in an entire industry can be brought in, givingan organisation an edge over its rivals. , Proven systems can be implemented with minimal modificationYour AnswerIt is readily transferable , New practices, earlier implemented in an entire industry can be brought in, givingan organisation an edge over its rivals. , Proven systems can be implemented with minimal modificationMultiple Choice Multiple AnswerQuestionParticipation of Mgmt in federations & unions at all levels helps to -Correct AnswerStrength the trade union movement , maintain Industrial harmony , Develop sound human relationsYour Answermaintain Industrial harmony , Develop sound human relationsMultiple Choice Single AnswerQuestionWhat was the key essential objective of the changed economic policy at the global levelCorrect Answerto integrate the Indian economy with the world economy,Your Answer

to integrate the Indian economy with the world economy,HRM assgn:14: PetrinaMultiple Choice Single AnswerQuestion Name the Questions which enable the superior to verify that he has correctly heard.Correct Answer ParaphrasingYour Answer ParaphrasingSelect The BlankQuestion Factor comparison method is regarded as ________ methodCorrect Answer complexYour Answer complexMultiple Choice Single Answer79Question Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse DevelopmentMultiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the workplace?Correct Answer Canteens , Living colony , Training roomsYour Answer Canteens , Training roomsSelect The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have developed each year& exports are up by more than ________Correct Answer 0.5Your Answer 0.5Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined in theorder of importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , AccountabilityYour Answer Skill , Efforts , AccountabilitySelect The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an organisation.Correct Answer CultureYour Answer CultureMultiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the humanresources planCorrect Answer RecruitmentYour Answer RecruitmentSelect The BlankQuestion For closure government permission is required at least ________ days before theintended closureCorrect Answer 90Your Answer 90True/FalseQuestion Objective of performance appraisal system is to identify the developmental needs ofeach employee.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRMsystemCorrect Answer There is no assurance of future benefits , people are not owened by the organisation , itmay not be recognised by tax laws80Your Answer There is no assurance of future benefits , people are not owened by the organisation , itmay not be recognised by tax lawsMultiple Choice Single AnswerQuestion What is it that Union leader usually do to gain the confidence of its member?Correct Answer Win something in grievance procedureYour Answer Participate in Board MeetingSelect The BlankQuestion A________ having openness, trust, authenticity as its bed rock is highly suitable for 360- degree appraisal.Correct Answer CultureYour Answer CultureMultiple Choice Single AnswerQuestion How can management representatives essentially help employees' organisations?Correct Answer Formulation of plans & providing informationYour Answer Formulation of plans & providing information

Match The FollowingQuestion Correct Answer Your AnswerJob analysis It is one of the job evaluationprocess which finds out relevantfacts.It is one of the job evaluationprocess which finds out relevantfacts.Non-quantitative job evaluationcategory.Simple ranking and grading arepalced under such category.Simple ranking and grading arepalced under such category.Quantitative job evaluation Point system and factorcomparison methods are placedunder such category.Point system and factorcomparison methods are placedunder such category.The beneficiaries to business firmsby job evaluationIt enables Cos. to get data in localwage surveys to establish job

classification.It enables Cos. to get data in localwage surveys to establish jobclassification.Select The BlankQuestion ________ manpower plan need the involvement of top management as well as HRexports.Correct Answer StrategicYour Answer Long-termMultiple Choice Single AnswerQuestion Which kind of appraisal done seperately will provide feedback on the potential of thesemanagers.Correct Answer Potential appraisalYour Answer Potential appraisalMultiple Choice Single AnswerQuestion What are to be proccessed at a central place of the administratorCorrect Answer QuestionniaresYour Answer Questionniares81Multiple Choice Multiple AnswerQuestion Job performance refers to :-Correct Answer The actual achievements compaired with the objectives of the job.Your Answer The actual achievements compaired with the objectives of the job.Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.Correct Answer ImplementationYour Answer ImplementationTrue/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the interest ofall the parties envolved in the process of organisationCorrect Answer FalseYour Answer False

Match The FollowingQuestion Correct Answer Your AnswerConcept suggested by ElliotJecques.It takes into account the variouskey factors that will tell theoverall performance of a job.It takes into account the variouskey factors that will tell the overallperformance of a job.Job Factors enumerated as : Effort, responsibility, skill, workingconditionsEffort, responsibility, skill, workingconditionsWage survey : It places all evaluated jobs

according to point in terms ofmoney.It places all evaluated jobsaccording to point in terms ofmoney.Designing wage structure : Similar jobs are grouped andtreated as a job class.Similar jobs are grouped andtreated as a job class.Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee development , Well costedemployee developmentYour Answer Realistic employee development , Measurable employee development , Well costedemployee developmentTrue/FalseQuestion Eight members is considered to be the norm as to the no. of members constituting aQCCorrectAnswer TrueYour Answer TrueTrue/FalseQuestion HR stands for Human Resourse StrategiesCorrect Answer FalseYour Answer FalseSelect The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.82Correct Answer Explicit subsidiesYour Answer Explicit subsidiesTrue/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries &benefitsCorrect Answer TrueYour Answer TrueMultiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In order to improveCorrect Answer to their social status , their economic status , their psychological statusYour Answer their economic status , their psychological status , their psychological well beingMultiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems & subsystems?Correct Answer HRDYour Answer HRDMultiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer Role clarityMultiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the Questions asked

need to outline?Correct Answer Inputs expected from the Training Department , To prove weakness & strengths ofindividuals , Opportunities available to overcome such weaknesses.Your Answer Inputs expected from the Training Department , To prove weakness & strengths ofindividuals , Opportunities available to overcome such weaknesses.True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will complete theappraisal as at 31st Aug.Correct Answer FalseYour Answer FalseMultiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list thejob.Correct Answer QuantitativeYour Answer QuantitativeMultiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR practices aredesigned and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio of HRprofessionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio of HRprofessionals to employee population.83Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems toensure ________ of employeesCorrect Answer Career ProgressionYour Answer Career ProgressionMultiple Choice Single AnswerQuestion Pfeffer (1998) has identified seven dimensions of successful organisations, name one ofthem.Correct Answer Employment securityYour Answer Employment securityTrue/FalseQuestion The relationship between good HR practices and organisational effectiveness is verysimple.Correct Answer FalseYour Answer FalseMultiple Choice Multiple AnswerQuestion Name the factors which come under ' Career System' that is component system of HRD:Correct Answer Career planning , Career development , Potential appraisalsYour Answer Career planning , Career development , Potential appraisalsTrue/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etcis a good mechanism of career planningCorrect Answer FalseYour Answer False

True/FalseQuestion Trade union is a group of two people who come to strengthen their bargaining position.Correct Answer FalseYour Answer FalseMultiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would essentially form thebasis for palcement, transfer and rotation?Correct Answer Career path modelYour Answer Career path modelTrue/FalseQuestion Organizations gear most of their management succession activities to the immediatepast.Correct Answer FalseYour Answer FalseSelect The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing ________.84Correct Answer hierarchyYour Answer hierarchyMultiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken, affect HumanResource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.Your Answer Disharmony in individual & organisational goal balance.Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer ReligiousYour Answer ReligiousMultiple Choice Multiple AnswerQuestion Name the two facters which lead people to work:Correct Answer Economic , MotivationYour Answer Economic , MotivationSelect The BlankQuestion ________ are first established on the basis of job information derived from jobananysis.Correct Answer GradesYour Answer GradesHRM Assgn:13: GRACESelect The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment ofemployees are treated as ________Correct Answer Current costsYour Answer Over head costsMultiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals whichmay be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholdersYour Answer Satisfied customers , Satisfied stockholders , Higher productivity

Select The BlankQuestion Most HRD audit are due to failures of ________.Correct Answer ImplementationYour Answer ImplementationMultiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need tomove towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs ofemployees , Strategic partners , Change agents85Your Answer Employee champions who are able to relate to & meet the needs ofemployees , Strategic partners , Change agentsMultiple Choice Multiple AnswerQuestion For each participant, a schedule is kept regarding the feedback he has beengetting, for every questionnair that is received , what is it that is included -Correct Answer The name of the participant to whom it is addressed , The workingrelationship of the rater is recorded throughout the exercise.Your Answer The name of the participant to whom it is addressed , The workingrelationship of the rater is recorded throughout the exercise.Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to beexpressed in quantifiable numbers.Correct Answer manegerialYour Answer workersTrue/FalseQuestion Successful HR departments will focus on motivational performance .Correct Answer FalseYour Answer TrueMultiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or chief,instead, importance is given to hiring the right people for the rights. Thispolicy emulates which concept?Correct Answer Self actualization at the work place.Your Answer Self actualization at the work place.Multiple Choice Multiple AnswerQuestion Name the various HRD values like :Correct Answer Openness , Trust , AutonomyYour Answer Openness , Trust , AutonomyMultiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable,difficult & not feasible in the present circumstancess owing toCorrect Answer illetracy levels , possible opposition from empoyees & then unions ,Negligence on part of the consumerYour Answer illetracy levels , possible opposition from empoyees & then unionsMultiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with thehuman resources plan

Correct Answer RecruitmentYour Answer TrainingSelect The BlankQuestion The ________ provides funds to meet the compensation & trainingexpenditure of retrenched workers.Correct Answer National Renewal Grant FundYour Answer Employment - Retirement FundMultiple Choice Single Answer86Question T. Thomas said," I became chairman of this company in 1973 at the age of45". Name the company.Correct Answer Hindustan LevelYour Answer Hindustan LevelSelect The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa strategicbusiness partner is still at a level of ________ rather than reality.Correct Answer RhetoricYour Answer infancyTrue/FalseQuestion As per the Human Developent balance sheet, 1997, 45 million childrenwere out of promary school in 1995Correct Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion Name one of the processes of job evaluationCorrect Answer Select the methodYour Answer Ranking systemTrue/FalseQuestion The degree to which an individual possess the innate quality of breath ofmind is the most direct indication of the individual's ultimate potential.Correct Answer TrueYour Answer FalseMultiple Choice Single AnswerQuestion How would human resource management be used as a businessdevelopment tool?Correct Answer Infusing professionalism & dynamismYour Answer Infusing professionalism & dynamismMultiple Choice Single AnswerQuestion On what grounds are training sessions normally criticised?Correct Answer Trainers conduct the programme on the basis of what they know ratherthan what the trainees needYour Answer They do not provide overall rounding of the individualTrue/FalseQuestion Federation & unions at few levels are managed on the lines of managementof a political bodyCorrect Answer FalseYour Answer True

True/FalseQuestion It is very easy to write grade description, as the number of jobs increases.Correct Answer False87Your Answer FalseMultiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer Appraisal claritySelect The BlankQuestion In ________ company, there is no sophisticated or detailed manpowerplanning done covering the current and future needs of the entireorganisation.Correct Answer LARSEN & TUBRO LTD.Your Answer Sandoz (India) ltd.Select The BlankQuestion ________ phase involves generating confidence in the employee to openup and frankly share his perceptions, feeling etc.Correct Answer Rapport buildingYour Answer Rapport buildingMultiple Choice Multiple AnswerQuestion Besides rasing prices, consumers are also victmized by the producess &trades by way ofCorrect Answer adulteration , poisoning , under weightageYour Answer adulteration , under weightageMultiple Choice Single AnswerQuestion Why is it that trade union leaders, particularly those connected withpolitical parties may strongly oppose management participation in TradeUnion? Because they are of the views that -Correct Answer Their influence is decelerated among the members.Your Answer Their influence is decelerated among the members.Multiple Choice Single AnswerQuestion What is step1 / phase1 of a 360 degree Feedback approach?Correct Answer OrientationYour Answer OrientationMultiple Choice Multiple AnswerQuestion Name the three aspects of manpower planning:Correct Answer Who should plan? , Planning for whom , Timing for plamYour Answer Who should plan? , Planning for whom , Timing for plam

Match The FollowingQuestion Correct Answer Your AnswerThe monitoring stage The firm checks the new systemagainst strategy.The firm checks the new systemagainst strategy.The clarification stage The firm identifies and confirms The firm identifies and confirms the88

the overall business direction. overall business direction.The assessment stage The firm calculates the cost ofinvestment on the human capitaland the value placed byemployees on this investment.The firm calculates the cost ofinvestment on the human capitaland the value placed by employeeson this investment.The design stage The firm plans the proposedchanges into practice.The firm plans the proposedchanges into practice.

Match The FollowingQuestion Correct Answer Your AnswerEffective leadership Excellent relationship skills. Excellent relationship skills.Analytical power The ability to reformulate anapparantly complicated probleminto workable units.The ability to reformulate anapparantly complicated probleminto workable units.Creative Imagination This requires vision to providealternatives on which future canbe based.This requires vision to providealternatives on which future can bebased.Sense of reality The person will be able tomaintain objective approach tosituation in which own personalinvolvement is considerable.The person will be able to maintainobjective approach to situation inwhich own personal involvement isconsiderable.Multiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?Correct Answer LIFOYour Answer LIFOMultiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of thefollowing pioneered such refinements?Correct Answer Deming , Shewhart , JuranYour Answer Deming , JuranMultiple Choice Multiple AnswerQuestion On recruitment, clarification are sought on which kind of issues?

Correct Answer Strategies of finding new talent. , Opening expected in the next five years., Current system of recruitment.Your Answer Strategies of finding new talent. , Current system of recruitment.Select The BlankQuestion ________ is route to be followed in order to realise vision and overallpurpose.Correct Answer StrategyYour Answer StrategyMultiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unitsimultaneously with that of the original job?Correct Answer Moon-lighting89Your Answer Moon-lightingMultiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development Managerstook what form of approach for the development of human resource?Correct Answer Manufacturing approachYour Answer "Walk about approach"True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to allassessors.Correct Answer TrueYour Answer TrueMultiple Choice Multiple AnswerQuestion Western and Third World Studies of organisational excellence indicatemajor keys to organisational excellence , those are -Correct Answer Mission , Goals , PoliciesYour Answer Mission , Policies , RewardsTrue/FalseQuestion The benefit of job evaluation is that it lays down the foundation for arational wage structureCorrect Answer TrueYour Answer TrueTrue/FalseQuestion Some employees may not like flesibility in horizontal movement from onejob to anotherCorrect Answer TrueYour Answer TrueMultiple Choice Multiple AnswerQuestion If employee fedrations & unious are mismanaged they-Correct Answer Disrtub the smooth functioning & growth of organisations , affect industrialpeace , affect effective management of personnelYour Answer Disrtub the smooth functioning & growth of organisations , affect industrialpeace , affect effective management of personnelSelect The BlankQuestion The________ can be made using a checklist of questions

Correct Answer ObservationYour Answer Questionnaire methodTrue/FalseQuestion Potential refers to the likelihood of the job holder making a futurecontribution to the employing organisation.Correct Answer TrueYour Answer TrueSelect The Blank90Question For closure , if there is no response ( from government ) within ________permission is deemed to have been grantedCorrect Answer 60Your Answer 90Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD assetsand liabilities of the companyCorrect Answer SecondaryYour Answer QuantitativeTrue/FalseQuestion An employee sponsor, the HR manager plays an integral role inorganisational success.Correct Answer TrueYour Answer TrueMultiple Choice Multiple AnswerQuestion How does the people in the organisation take feedback seriously and try tobenefit from the same?Correct Answer The candidate is desirous to be better , The candidate has an attitude forhealthy competition , The candidate is desirous of knowing himself throughthe eyes of others.Your Answer The candidate is desirous to be better , The candidate has an attitude forhealthy competition , The candidate is desirous of knowing himself throughthe eyes of others.HRM assgn:12: VikasTrue/FalseThe functioning of federations and unions has its impact on human resources management of variosindustries & organisationCorrect Answer TrueMultiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HR practice:Correct Answer Business Strategy , Human Resource Practices, Organisational CapabilitiesMultiple Choice Single AnswerQuestion The 'Zero defects' concept emphasizing adherence to quality requirements and employeemotivation was prompted by -Correct Answer CrosbyMultiple Choice Single AnswerQuestion TISCO is one Indian Organisation which, historically, has taken the lead in following aproactive approach to progressive personnel policies. In which year did TISCO induce an eight hour

workday?Correct Answer 1912Select The BlankQuestion The process of analysing jobs from which job descriptions are developed are called ________.Correct Answer Job AnalysisTrue/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the same form as forproduct & market portfolio.91Correct Answer FalseSelect The BlankQuestion Under ________ method jobs are arranged from highest to lowest, in order of their value tothe organisation.Correct Answer rankingTrue/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world) livesin abolute povertyCorrect Answer FalseTrue/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975 in Larsen &Toubro (L & T).Correct Answer TrueMultiple Choice Multiple AnswerQuestion What are the main issues stressed out throughout the workshop?Correct Answer Openness to feedback , Developmental attitude

Match The FollowingQuestion Correct Answer Your Answer1) Job knowledge defined in Appraisal form Ability to consider the extent and depth of demonstratedtechnical and professional competence. Ability to consider the extent and depth of demonstratedtechnical and professional competence.2) Decision - making defined in the appraisal form Ability to analyse relevant facts, evaluate variousalternatives. Ability to analyse relevant facts, evaluate various alternatives.3) Communicating defined in the appraisal form Ability to consider clarity and precision of verbal andwritten _expression of ideas and feelings. Ability to analyse completion of the factual dataTrue/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer TrueMultiple Choice Multiple AnswerQuestion If employee fedrations & unious are mismanaged they-Correct Answer Disrtub the smooth functioning & growth of organisations , affect industrial peace ,affect effective management of personnelSelect The BlankQuestion For closure , every worker is to be compensated with ________ average pay for every

year ofservice completedCorrect Answer 15 daysTrue/FalseQuestion Employees at present need more freedom & autonomy in doing the workCorrect Answer TrueSelect The BlankQuestion The major issue to be resolved while framing ________ philosophy is whether to promotelargely from whithin the organisation or to hire people from outside at all levels.Correct Answer RecruitmentTrue/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer …..92But the inustryCorrect Answer FalseSelect The BlankQuestion Union leaders at different levels & at federatoins are elected on ________Correct Answer democratic principleMultiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee development , Well costedemployee developmentMultiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources planCorrect Answer RecruitmentMultiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think themselves as -Correct Answer Strategic partnersMultiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economicdevelopment , People to practice religious toleranceMultiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem; what is the role played bymanagement in fostering a close understanding between each other?Correct Answer It's own approach to problem solving techniqueTrue/FalseQuestion Depending on the career path model of managers, some specialised training inputs are givenat pre-determined times to make him more handling the new higher assignmentCorrect Answer TrueTrue/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer True

Select The BlankQuestion Generally, training need identification forms a part of ________.Correct Answer Management Appraisal SystemMultiple Choice Single AnswerQuestion What was the expenditure of the States on human resource development in 1992-93 ?Correct Answer Rs 1,29,020 millionSelect The BlankQuestion In one organisation the joke making rounds was that managers came in vertically and wentout ________Correct Answer HorizontallyMultiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy & furtherwill also supply human resources for executing their projects.Correct Answer Employee leasingMultiple Choice Single Answer93Question In an employees organisation the flow of decisions from the President / Working Presidentflows to -Correct Answer General SecretaryMultiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityMultiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the wrong direction.Correct Answer LeaderMultiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in areas like:Correct Answer strategic Planning , role clarity , Streamlining practicesMultiple Choice Multiple AnswerQuestion Under the 'Point rating system' name the important steps mentioned:Correct Answer Construction of the yardsticks , Wage survey, Designing wage structure.Select The BlankQuestion Some organizations use ________ & committee management as techniques of training &development for flextime systemsCorrect Answer Job rotationMultiple Choice Multiple AnswerQuestion What are the key characteristics / features of a Human Resource Audit.Correct Answer Employee competency check list , Evaluation by HR department in conjunction withinternal customers. , To find the competency gapSelect The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the lay off periodCorrect Answer 0.5Multiple Choice Single AnswerQuestion What is it that good HR practices can build?Correct Answer Competencies

Match The FollowingQuestion Correct Answer Your Answer1) Indian subsidies P. Chidambaram P. Chidambaram2)India's backwardness in human development Primary reasons why economic growth has no impact onthe level of the ordinary people Primary reasons why economic growth has no impact on the level of theordinary people3) Child labour poor quality of primary & secondary education poor quality of primary & secondaryeducation4) Reforms to be an integrated process peacemeal measures do not achieve deliveries in terms of povertyNarasimha RaoMultiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of the followingpioneered such refinements?Correct Answer Deming , Shewhart , JuranMultiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial wing of anorganisation?94Correct Answer If mismanaged they affect industrial peaceMultiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer ReligiousTrue/FalseQuestion A strong framework of HRM policy and systems is essential for the development andimplementation of HRD strategy.Correct Answer TrueMultiple Choice Single AnswerQuestion When employees spend half of the time and / or resources available to them on a second job/ occupation for luxuries / comforts it is known as :Correct Answer Half Moon lightingMultiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentSelect The BlankQuestion ________ is a difficult exercise, therefore it should be done with care.Correct Answer Potential appraisalLIST OF ATTEMPTED QUESTIONS AND ANSWERSMultiple Choice Multiple AnswerQuestion Highly successful functional benchmarking models developed by theJapenese have been adopted the world over. Name some of Matsushita'sSystems of benchmarking?Correct Answer System of divisions (Profit centres) within a centralized banking system , Justin Time (JIT) , Point of Sale (POS) system

Your Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profitcentres) within a centralized banking systemMultiple Choice Multiple AnswerQuestion what is the role played by management representatives while Participating intraade unions adminstration?Correct Answer Advisory , monitoring information , providing ideas and opinionsYour Answer Advisory , monitoring information , providing ideas and opinionsMultiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?Correct Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformance withdesired standards.Your Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformance withdesired standards.Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing95________.Correct Answer hierarchyYour Answer hierarchyMultiple Choice Multiple AnswerQuestion Ranking system measures each job in comparison with other jobs in terms ofthe relative importance of the following factors:Correct Answer Supervision & leadership , Co-operation & association outside the line ofauthority , Probability & consequences of errorsYour Answer Supervision & leadership , Co-operation & association outside the line ofauthority , Probability & consequences of errorsSelect The BlankQuestion Under ________ method jobs are arranged from highest to lowest, in orderof their value to the organisation.Correct Answer rankingYour Answer rankingMultiple Choice Multiple AnswerQuestion What kind of Grading must be brought to the notice of the vice-president ofthe Company.Correct Answer Excellent , PoorYour Answer Excellent , PoorMultiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?Correct Answer LIFOYour Answer LIFOTrue/FalseQuestion Flexitime works better when the employees have self-determinationCorrect Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion Which management is committed adequately to competency building through

multi - rater feedback -Correct Answer TopYour Answer MiddleMultiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence andcontrol others and skills in problem solving primarily show :96Correct Answer Managerial competenceYour Answer Managerial competenceMultiple Choice Single AnswerQuestion What can influence the organisation's business goals?Correct Answer HRD outcomesYour Answer HRD outcomesMultiple Choice Multiple AnswerQuestion What are the key characteristics / features of a Human Resource Audit.Correct Answer Employee competency check list , Evaluation by HR department inconjunction with internal customers. , To find the competency gapYour Answer Employee competency check list , Evaluation by HR department inconjunction with internal customers. , To find the competency gapSelect The BlankQuestion Employer has to pay ________ of the basic wages to the employees duringthe lay off periodCorrect Answer 0.5Your Answer 0.5Select The BlankQuestion ________ is known not to hold overly one-sided views.Correct Answer JudgementYour Answer JudgementMultiple Choice Single AnswerQuestion How many numbers of phases make up the process of the feedback?Correct Answer 5Your Answer 5Multiple Choice Single AnswerQuestion Why is it that management should take extra care while framing personnelpolicies, especially where an employees organisation does exist?Correct Answer Federations are eveready to challenge management action, particularly withrespect to promotions, transfers, seniorityYour Answer Federations are eveready to challenge management action, particularly withrespect to promotions, transfers, seniorityMultiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of managementparticipation in trade unionsCorrect Answer The union should be well organised with sounds rules , the coverage of itemsfor discussion & participation should be pre -set , both parties should have97implicit faith in information supplied by the otherYour Answer The union should be well organised with sounds rules , the coverage of items

for discussion & participation should be pre -set , both parties should haveimplicit faith in information supplied by the otherSelect The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa strategicbusiness partner is still at a level of ________ rather than reality.Correct Answer RhetoricYour Answer RhetoricSelect The BlankQuestion The national renewal fund is administered by the department of industrialdevelopment. The NRF was proposed to have a corpus of ________ whichwould be contributed from budgetory supportCorrect Answer Rs. 2000 croresYour Answer Rs. 2000 croresMultiple Choice Single AnswerQuestion The birth of the quality control movement in Japan took place in the early -Correct Answer 1960'sYour Answer 1960'sTrue/FalseQuestion The functioning of federations and unions has its impact on human resourcesmanagement of varios industries & organisationCorrect Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion What is the concept of groups of employees working towards different goalswith little knowledge of other functions or understanding of overall goals ofthe organisation?Correct Answer CompartmentalisationYour Answer De-centralisationSelect The BlankQuestion ________ system stresses on discipline and there is simplicity in the form.Correct Answer Merit ratingYour Answer Grading ratingTrue/False98Question Federations & unions constitute not only a part of organisations but also animportant and crucial wing of themCorrect Answer TrueYour Answer TrueTrue/FalseQuestion If the assessee is transferred after Feb. the immediate superior will completethe appraisal as at 31st Aug.Correct Answer FalseYour Answer False

Match The FollowingQuestion Correct Answer Your AnswerThe ultimate goal of all jobrelated training.

Long-term improvement. Long-term improvement.Problem children High potential Walkabout challengesConcentration ofdevelopmental activities oncertain categoriesGets the best results Gets the best resultsCreativity & Practical skills Walkabout challenges High potentialMultiple Choice Multiple AnswerQuestion Essentials of effective QC's :-Correct Answer Prompt approval , Regular communication , Unconditional supportYour Answer Prompt approval , Regular communication , Unconditional supportTrue/FalseQuestion At Intel the Work Force Solution Company (WFS) was framed & givenmonopoly over business process.Correct Answer FalseYour Answer FalseMultiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate inworking committee meetings. Who would the unions at Plant level / Shoplevel essentially invite?Correct Answer Representatives from line & personnel department.Your Answer Representatives from line & personnel department.Select The BlankQuestion On the basis of job elements and organisational demand an appropriate________ of job evaluation should be selected.99Correct Answer methodYour Answer methodMultiple Choice Single AnswerQuestion The questionnaire has over 250 items and requires about how may minutesto completeCorrect Answer 90 minutesYour Answer 90 minutesSelect The BlankQuestion ________ should reinforce positive behaviour.Correct Answer FeedbackYour Answer FeedbackTrue/FalseQuestion The benefit of job evaluation is that it lays down the foundation for a rationalwage structureCorrect Answer TrueYour Answer TrueMultiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative managementYour Answer Job enrichment , Informal organisation , Participative managementMultiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need to

move towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs ofemployees , Strategic partners , Change agentsYour Answer Employee champions who are able to relate to & meet the needs ofemployees , Strategic partners , Change agentsTrue/FalseQuestion The Asian Institute of Management have introduced a unique course called"Managerial Walkabout". The idea of the course came from Prof. M. Gibbonsof Simon Fraser University, British Columbia.Correct Answer TrueYour Answer TrueMultiple Choice Multiple AnswerQuestion Under the grading system, name the separate geades included:100Correct Answer Office , Clerical , ManagerialYour Answer Office , Clerical , ManagerialMultiple Choice Single AnswerQuestion Name one of the processes of job evaluationCorrect Answer Select the methodYour Answer Select the methodMultiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on thefollowing elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Goodperformance appraisal systemYour Answer Suitable compensation plan , Selection of the right people , Goodperformance appraisal systemSelect The BlankQuestion A fee market economy demands a transparent set of lawsand________somthething that the archaic Indian judical system is illequippedtocope withCorrect Answer quick disposal of litigationYour Answer quick disposal of litigationMultiple Choice Single AnswerQuestion Which pay is one of the most crucial pay given to the employee & also shownin the pay structure.Correct Answer PerformanceYour Answer PerformanceSelect The BlankQuestion HRD means competence building, commitment building, and ________building.Correct Answer cultureYour Answer culture

Match The FollowingQuestion Correct Answer Your AnswerA (POS) system An organisationalBenchmarking Technique

An organisationalBenchmarking TechniqueEffective leadership,organisational readiness &style of implementation.Re-engineering requisites forsuccess.Human Resource Accounting(HRA)"The attitude of a learner" Successful Benchmarking Re-engineering requisites forsuccess.101Analysis of various systems orfunctions common acrossdifferent types of industry.Generic Benchmarking Generic BenchmarkingTrue/FalseQuestion HR stands for Human Resourse StrategiesCorrect Answer FalseYour Answer FalseMultiple Choice Multiple AnswerQuestion Training of appraisee can primarily address issues like -Correct Answer How to process the data , How to identify the areas for personaldevelopment , How to chart out actionYour Answer How to process the data , How to identify the areas for personaldevelopment , How to chart out actionMultiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HRpractice:Correct Answer Business Strategy , Human Resource Practices , Organisational CapabilitiesYour Answer Business Strategy , Human Resource Practices , Organisational Capabilities

--- - - - -


True/False

QuestionOrganisational development efforts can be time consuming, expensive and may have delayed pay off periods.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe unfreezing stage of the Changed process, consists of :-Correct AnswerProvision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmationYour AnswerProvision of psychological safety , Improved listening skills , Disconfirmation or lack of confirmation


Multiple Choice Multiple AnswerQuestionSocio- Technical systems projects tend to feature :-Correct AnswerFormation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skillsYour AnswerFormation of autonomous work groups , Developing leadership skills , Grouping of core tasks , Training of group members in multiple skills

Multiple Choice Multiple AnswerQuestionVarious types of tactics used by managers to accomplish their goals, are known as :-Correct AnswerUse of social networks , Playing it straight , Going around the formal system

Your AnswerUse of social networks , Playing it straight , Going around the formal system

Multiple Choice Single AnswerQuestionThe organizational development approach treats :-Correct AnswerPeople as the resourcesYour AnswerPeople as the resources

True/FalseQuestionOrganizational development has no problems and limitations.Correct AnswerFalseYour AnswerFalse


Multiple Choice Single AnswerQuestionTheory Intervention mechanism consists of :-Correct AnswerActivities to study the behavioral science knowledge and theory are put to use to explain the present behavior and assumptions underlying behaviorYour AnswerActivities which help to improve the over all quality of product.

Multiple Choice Multiple AnswerQuestionSome of the most important qualities of successful change agents are :-Correct AnswerInterpersonal communication skills , Ability to support others , Power of empathyYour Answer

Interpersonal communication skills , Ability to support others , Power of empathy

Select The BlankQuestionExternal consultants________ spend all their time with one organization.Correct AnswerRarelyYour AnswerRarely



Multiple Choice Single AnswerQuestionThe Force Field Analysis is used for :-Correct AnswerTo understand problematic situation and plan corrective actionYour AnswerTo understand problematic situation and plan corrective action

Multiple Choice Multiple AnswerQuestionMost of the Organizational Development activities are based on a basic model, i.e.:-Correct AnswerData based , Problem solving , Scientific method of enquiryYour AnswerInterviews , Problem solving , Scientific method of enquiry

Select The BlankQuestionThe organisational development can ________ of stable and temporary systems.Correct AnswerOptimise the effectivenessYour AnswerIncrease the effectiveness

True/FalseQuestionOrganizational development efforts can be time consuming, expensive and may have delayed pay off periods.Correct AnswerTrueYour AnswerFalse

Select The BlankQuestionIn an organization there should be a ________ to be taken on business decisions.Correct AnswerTeam approachYour AnswerConsistent approach


Multiple Choice Single AnswerQuestionToday's managers first task is to :-Correct AnswerRetain good human asset, and utilize in a better way.Your AnswerRetain good human asset, and utilize in a better way.

Match The FollowingQuestionCorrect AnswerYour AnswerInterventions focus on,Real life organizational situations and problemsReal life organizational situations and problemsThe members of the team need to possessDecision making and technical skills in equal measureDecision making and technical skills in equal measureDiagnosis and understanding processes areImportant for undertaking further consultation and improvements of processesTo find the truth and fact in the happeningsFact finding activities are really,To find the truth and fact in the happeningsImportant for undertaking further consultation and improvements of processes



Multiple Choice Single AnswerQuestionAs a result of recent studies in OD, number of views are now being developed, one of the most important concept on which the OD is constructed is that, of :-Correct AnswerA normative value for culture and changeYour AnswerIndividual leadership

Multiple Choice Single AnswerQuestionAs a result of recent studies in OD, number of views are now being developed, One of the most important concept on which the OD is constructed is that, of :-Correct AnswerA normative value for culture and changeYour AnswerA normative value for culture and change

Select The BlankQuestionAn appreciation of ________ as a determinant of individual work behavior is central to OD.Correct AnswerImportance of work teamYour AnswerImportance of work team

Multiple Choice Single AnswerQuestionAn important aspect of selecting a change agent is :-Correct AnswerA person who has skills to address human aspectsYour AnswerA person who is popular amongst the employees

Select The BlankQuestionMarvin's Six Box Model, was ________ from his experience in consulting in different organizations.Correct AnswerDevelopedYour AnswerDeveloped

Match The FollowingQuestionCorrect AnswerYour AnswerOrganisational development is a powerful set ofConcepts and techniques to improve organisational effectivenessConcepts and techniques to improve organisational effectiveness

Organisations have the need to haveHierarchies of authorities and accountabilitiesHierarchies of authorities and accountabilitiesQuality circles provide an effective forumFor promoting the process of self developmentFor promoting the process of self developmentManpower management is the most crucial jobBecause managing people is the heart and essence of being a managerFor people to vent their genuine grievances

Select The BlankQuestionOD process is based on ________ which begins with a known problem.Correct AnswerAction research modelYour AnswerProactive action oriented model



Multiple Choice Multiple AnswerQuestionSome of the indications of requirement of organisational development efforts are :-

Correct AnswerReduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costsYour AnswerReduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs

True/FalseQuestionMost people always take criticism well in a constructive way.Correct AnswerFalseYour AnswerTrue



Select The BlankQuestionAble people must ________ on the basis of relevant skills.Correct AnswerBe selectedYour AnswerBe rewarded


Team takes into account, peoples,________ and respect.Correct AnswerSocial entity and statusYour AnswerAspirations and wants

Multiple Choice Single AnswerQuestionA known OD conceptualize, has identified prime responsibilities of OD, consultant. The initiator's name is :-Correct AnswerArgyrisYour AnswerJohn Iliyas



Multiple Choice Single AnswerQuestionIn the present context there are complex and challenging situations and problems facing the organizations. However, the simplest and profound solution to solve the same is to treat :-

Correct AnswerPeople are the keyYour AnswerPeople are the key




True/FalseQuestionOrganisational development efforts can be time consuming, expensive and may have delayed pay off periods.


Multiple Choice Multiple AnswerQuestionThe unfreezing stage of the Changed process, consists of :-Correct AnswerProvision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmationYour AnswerProvision of psychological safety , Improved listening skills , Disconfirmation or lack of confirmation


Multiple Choice Multiple AnswerQuestionSocio- Technical systems projects tend to feature :-Correct AnswerFormation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skillsYour AnswerFormation of autonomous work groups , Developing leadership skills , Grouping of core tasks , Training of group members in multiple skills


Multiple Choice Single AnswerQuestionThe organizational development approach treats :-Correct AnswerPeople as the resourcesYour AnswerPeople as the resources

True/FalseQuestionOrganizational development has no problems and limitations.Correct AnswerFalseYour AnswerFalse


Multiple Choice Single AnswerQuestionTheory Intervention mechanism consists of :-Correct AnswerActivities to study the behavioral science knowledge and theory are put to use to explain the present behavior and assumptions underlying behaviorYour AnswerActivities which help to improve the over all quality of product.

Multiple Choice Multiple AnswerQuestionSome of the most important qualities of successful change agents are :-Correct AnswerInterpersonal communication skills , Ability to support others , Power of empathyYour AnswerInterpersonal communication skills , Ability to support others , Power of empathy

Select The Blank

QuestionExternal consultants________ spend all their time with one organization.Correct AnswerRarelyYour AnswerRarely



Multiple Choice Single AnswerQuestionThe Force Field Analysis is used for :-Correct AnswerTo understand problematic situation and plan corrective actionYour AnswerTo understand problematic situation and plan corrective action

Multiple Choice Multiple AnswerQuestionMost of the Organizational Development activities are based on a basic model, i.e.:-Correct AnswerData based , Problem solving , Scientific method of enquiryYour AnswerInterviews , Problem solving , Scientific method of enquiry


The organisational development can ________ of stable and temporary systems.Correct AnswerOptimise the effectivenessYour AnswerIncrease the effectiveness

True/FalseQuestionOrganizational development efforts can be time consuming, expensive and may have delayed pay off periods.Correct AnswerTrueYour AnswerFalse

Select The BlankQuestionIn an organization there should be a ________ to be taken on business decisions.Correct AnswerTeam approachYour AnswerConsistent approach


Multiple Choice Single AnswerQuestionToday's managers first task is to :-Correct AnswerRetain good human asset, and utilize in a better way.Your AnswerRetain good human asset, and utilize in a better way.

Match The FollowingQuestionCorrect Answer

Your AnswerInterventions focus on,Real life organizational situations and problemsReal life organizational situations and problemsThe members of the team need to possessDecision making and technical skills in equal measureDecision making and technical skills in equal measureDiagnosis and understanding processes areImportant for undertaking further consultation and improvements of processesTo find the truth and fact in the happeningsFact finding activities are really,To find the truth and fact in the happeningsImportant for undertaking further consultation and improvements of processes



Multiple Choice Single AnswerQuestionAs a result of recent studies in OD, number of views are now being developed, one of the most important concept on which the OD is constructed is that, of :-Correct AnswerA normative value for culture and changeYour AnswerIndividual leadership

Multiple Choice Single AnswerQuestionAs a result of recent studies in OD, number of views are now being developed, One of

the most important concept on which the OD is constructed is that, of :-Correct AnswerA normative value for culture and changeYour AnswerA normative value for culture and change

Select The BlankQuestionAn appreciation of ________ as a determinant of individual work behavior is central to OD.Correct AnswerImportance of work teamYour AnswerImportance of work team

Multiple Choice Single AnswerQuestionAn important aspect of selecting a change agent is :-Correct AnswerA person who has skills to address human aspectsYour AnswerA person who is popular amongst the employees

Select The BlankQuestionMarvin's Six Box Model, was ________ from his experience in consulting in different organizations.Correct AnswerDevelopedYour AnswerDeveloped

Match The FollowingQuestionCorrect AnswerYour AnswerOrganisational development is a powerful set ofConcepts and techniques to improve organisational effectivenessConcepts and techniques to improve organisational effectivenessOrganisations have the need to haveHierarchies of authorities and accountabilitiesHierarchies of authorities and accountabilities

Quality circles provide an effective forumFor promoting the process of self developmentFor promoting the process of self developmentManpower management is the most crucial jobBecause managing people is the heart and essence of being a managerFor people to vent their genuine grievances

Select The BlankQuestionOD process is based on ________ which begins with a known problem.Correct AnswerAction research modelYour AnswerProactive action oriented model



Multiple Choice Multiple AnswerQuestionSome of the indications of requirement of organisational development efforts are :-Correct AnswerReduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs

Your AnswerReduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs

True/FalseQuestionMost people always take criticism well in a constructive way.Correct AnswerFalseYour AnswerTrue



Select The BlankQuestionAble people must ________ on the basis of relevant skills.Correct AnswerBe selectedYour AnswerBe rewarded

Select The BlankQuestionTeam takes into account, peoples,________ and respect.Correct AnswerSocial entity and status

Your AnswerAspirations and wants

Multiple Choice Single AnswerQuestionA known OD conceptualize, has identified prime responsibilities of OD, consultant. The initiator's name is :-Correct AnswerArgyrisYour AnswerJohn Iliyas



Multiple Choice Single AnswerQuestionIn the present context there are complex and challenging situations and problems facing the organizations. However, the simplest and profound solution to solve the same is to treat :-Correct AnswerPeople are the keyYour Answer

People are the key



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Organizational Development – SCDL AssignmentPosted on January 5, 2010 by assetventures

Multiple Choice Multiple Answer

Question

While the group lays down Goals , they should be :-

Correct Answer

Decided in clear and concise terms , The performance goals should be laid down in

concise mile stones , The group should have continuous series of small wins, along

the way to larger goals

Your Answer




True/False

Question

Organisational development efforts can be time consuming, expensive and may

have delayed pay off periods.

Correct Answer

True

Your Answer

True


Question

The unfreezing stage of the Changed process, consists of :-

Correct Answer

Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or

lack of confirmation

Your Answer

Provision of psychological safety , Improved listening skills , Disconfirmation or


True/False

Question

A number of techniques and exercises can be made use of to facilitate team

performance.

Correct Answer

True

Your Answer

True


Question

Socio- Technical systems projects tend to feature :-

Correct Answer

Formation of autonomous work groups , Grouping of core tasks , Training of group

members in multiple skills

Your Answer

Formation of autonomous work groups , Developing leadership skills , Grouping of

core tasks , Training of group members in multiple skills


Question

Various types of tactics used by managers to accomplish their goals, are known

as :-

Correct Answer

Use of social networks , Playing it straight , Going around the formal system

Your Answer


Multiple Choice Single Answer

Question

The organizational development approach treats :-

Correct Answer

People as the resources

Your Answer


True/False

Question

Organizational development has no problems and limitations.

Correct Answer

False

Your Answer

False

Select The Blank

Question

OD ________ believes that, work teams are the building blocks of the organization.

Correct Answer

Fundamentally

Your Answer

Fundamentally


Question

Theory Intervention mechanism consists of :-

Correct Answer

Activities to study the behavioral science knowledge and theory are put to use to

explain the present behavior and assumptions underlying behavior

Your Answer

Activities which help to improve the over all quality of product.


Question

Some of the most important qualities of successful change agents are :-

Correct Answer


Your Answer


Select The Blank

Question

External consultants________ spend all their time with one organization.

Correct Answer

Rarely

Your Answer

Rarely

True/False

Question

Generally, significant amount of time and energy is spent in competition,

misunderstanding.

Correct Answer

True

Your Answer

True

True/False

Question

Interventions are participatory efforts to cultural change.

Correct Answer

True

Your Answer

True


Question

The Force Field Analysis is used for :-

Correct Answer

To understand problematic situation and plan corrective action

Your Answer



Question

Most of the Organizational Development activities are based on a basic model, i.e.:-

Correct Answer

Data based , Problem solving , Scientific method of enquiry

Your Answer

Interviews , Problem solving , Scientific method of enquiry

Select The Blank

Question

The organisational development can ________ of stable and temporary systems.

Correct Answer

Optimise the effectiveness

Your Answer

Increase the effectiveness

True/False

Question

Organizational development efforts can be time consuming, expensive and may


Correct Answer

True

Your Answer

False

Select The Blank

Question

In an organization there should be a ________ to be taken on business decisions.

Correct Answer

Team approach

Your Answer

Consistent approach

Select The Blank

Question

During and after the ________ of intervention, the data is gathered.

Correct Answer

Implementation

Your Answer

Implementation


Question

Today’s managers first task is to :-

Correct Answer

Retain good human asset, and utilize in a better way.

Your Answer


Match The Following

Question

Correct Answer

Your Answer

Interventions focus on,

Real life organizational situations and problems


The members of the team need to possess

Decision making and technical skills in equal measure


Diagnosis and understanding processes are

Important for undertaking further consultation and improvements of processes

To find the truth and fact in the happenings

Fact finding activities are really,



True/False

Question

Total quality management is a process and not just a programme.

Correct Answer

True

Your Answer

True

True/False

Question

For recognizing the group efforts, rewards are not necessary.

Correct Answer

False

Your Answer

False


Question

As a result of recent studies in OD, number of views are now being developed, one

of the most important concept on which the OD is constructed is that, of :-

Correct Answer

A normative value for culture and change

Your Answer

Individual leadership


Question

As a result of recent studies in OD, number of views are now being developed, One


Correct Answer


Your Answer


Select The Blank

Question

An appreciation of ________ as a determinant of individual work behavior is central

to OD.

Correct Answer

Importance of work team

Your Answer



Question

An important aspect of selecting a change agent is :-

Correct Answer

A person who has skills to address human aspects

Your Answer

A person who is popular amongst the employees

Select The Blank

Question

Marvin’s Six Box Model, was ________ from his experience in consulting in different

organizations.

Correct Answer

Developed

Your Answer

Developed

Match The Following

Question

Correct Answer

Your Answer

Organisational development is a powerful set of

Concepts and techniques to improve organisational effectiveness


Organisations have the need to have

Hierarchies of authorities and accountabilities


Quality circles provide an effective forum

For promoting the process of self development


Manpower management is the most crucial job

Because managing people is the heart and essence of being a manager

For people to vent their genuine grievances

Select The Blank

Question

OD process is based on ________ which begins with a known problem.

Correct Answer

Action research model

Your Answer

Proactive action oriented model


Question

If there are disagreement amongst the group, they should resolve by way of :-

Correct Answer

Disagreements are not suppressed by premature group action , The group seeks to

resolve the disagreements rather than dominate the dissenter , The reasons for

disagreements are carefully examined

Your Answer





Question

During the course of the Organizational Development projects, the internal OD

specialists should :-

Correct Answer

Become increasingly professionalized and be responsible for their own

development

Your Answer


development


Question

Some of the indications of requirement of organisational development efforts are :-

Correct Answer

Reduced customer satisfaction , Lack of co-operation between people , Rapidly

increasing costs

Your Answer


increasing costs

True/False

Question

Most people always take criticism well in a constructive way.

Correct Answer

False

Your Answer

True

Select The Blank

Question


Correct Answer


Your Answer



Question

The total Quality improvement model provides an approach, for organizational

change, and involves :-

Correct Answer

Four major phases

Your Answer

Four major phases

Select The Blank

Question

Able people must ________ on the basis of relevant skills.

Correct Answer

Be selected

Your Answer

Be rewarded

Select The Blank

Question

Team takes into account, peoples,________ and respect.

Correct Answer

Social entity and status

Your Answer

Aspirations and wants


Question

A known OD conceptualize, has identified prime responsibilities of OD, consultant.

The initiator’s name is :-

Correct Answer

Argyris

Your Answer

John Iliyas


Question

Organizational Development interventions to reduce group conflicts are critical

because :-

Correct Answer

It has impact on team functioning , It has impact on organizational functioning , It

has impact on satisfaction levels of the individuals working in the organization

Your Answer




Question

While planning and implementing OD, certain basic things need to be considered,

these are :-

Correct Answer

It should fit into overall game plan , Effective structuring of activities to promote

learning and change , Choosing and sequencing various activities.

Your Answer




Question

In the present context there are complex and challenging situations and problems

facing the organizations. However, the simplest and profound solution to solve the

same is to treat :-

Correct Answer

People are the key

Your Answer

People are the key


Question

The essence of large scale systems change programme is :-

Correct Answer

To stage event in front of large number of members of the organisation , Majority

of the participants, understand the situation , Majority of participants agree on the

nature of actions to be taken and the net desired results to be achieved

Your Answer




True/False

Question

Organizational transformational activities need not focus on large scale systematic

change which fundamentally change the nature of organization

Correct Answer

False

Your Answer

False

Posted in Organizational Development, SCDL Assignments, SCDL SOlved Papers | Leave a comment

Organizational Development – SCDL Assignment

Posted on January 5, 2010 by assetventures


Question

While the group lays down Goals , they should be :-

Correct Answer




Your Answer




True/False

Question

Organisational development efforts can be time consuming, expensive and may


Correct Answer

True

Your Answer

True


Question

The unfreezing stage of the Changed process, consists of :-

Correct Answer

Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or


Your Answer

Provision of psychological safety , Improved listening skills , Disconfirmation or


True/False

Question

A number of techniques and exercises can be made use of to facilitate team

performance.

Correct Answer

True

Your Answer

True


Question

Socio- Technical systems projects tend to feature :-

Correct Answer

Formation of autonomous work groups , Grouping of core tasks , Training of group

members in multiple skills

Your Answer

Formation of autonomous work groups , Developing leadership skills , Grouping of

core tasks , Training of group members in multiple skills


Question

Various types of tactics used by managers to accomplish their goals, are known

as :-

Correct Answer


Your Answer



Question

The organizational development approach treats :-

Correct Answer


Your Answer


True/False

Question

Organizational development has no problems and limitations.

Correct Answer

False

Your Answer

False

Select The Blank

Question

OD ________ believes that, work teams are the building blocks of the organization.

Correct Answer

Fundamentally

Your Answer

Fundamentally


Question

Theory Intervention mechanism consists of :-

Correct Answer

Activities to study the behavioral science knowledge and theory are put to use to

explain the present behavior and assumptions underlying behavior

Your Answer

Activities which help to improve the over all quality of product.


Question

Some of the most important qualities of successful change agents are :-

Correct Answer


Your Answer


Select The Blank

Question

External consultants________ spend all their time with one organization.

Correct Answer

Rarely

Your Answer

Rarely

True/False

Question

Generally, significant amount of time and energy is spent in competition,

misunderstanding.

Correct Answer

True

Your Answer

True

True/False

Question

Interventions are participatory efforts to cultural change.

Correct Answer

True

Your Answer

True


Question

The Force Field Analysis is used for :-

Correct Answer


Your Answer



Question

Most of the Organizational Development activities are based on a basic model, i.e.:-

Correct Answer

Data based , Problem solving , Scientific method of enquiry

Your Answer

Interviews , Problem solving , Scientific method of enquiry

Select The Blank

Question

The organisational development can ________ of stable and temporary systems.

Correct Answer

Optimise the effectiveness

Your Answer

Increase the effectiveness

True/False

Question

Organizational development efforts can be time consuming, expensive and may


Correct Answer

True

Your Answer

False

Select The Blank

Question

In an organization there should be a ________ to be taken on business decisions.

Correct Answer

Team approach

Your Answer

Consistent approach

Select The Blank

Question

During and after the ________ of intervention, the data is gathered.

Correct Answer

Implementation

Your Answer

Implementation


Question

Today’s managers first task is to :-

Correct Answer


Your Answer


Match The Following

Question

Correct Answer

Your Answer

Interventions focus on,



The members of the team need to possess



Diagnosis and understanding processes are



Fact finding activities are really,



True/False

Question

Total quality management is a process and not just a programme.

Correct Answer

True

Your Answer

True

True/False

Question

For recognizing the group efforts, rewards are not necessary.

Correct Answer

False

Your Answer

False


Question

As a result of recent studies in OD, number of views are now being developed, one


Correct Answer


Your Answer

Individual leadership


Question

As a result of recent studies in OD, number of views are now being developed, One


Correct Answer


Your Answer


Select The Blank

Question

An appreciation of ________ as a determinant of individual work behavior is central

to OD.

Correct Answer


Your Answer



Question

An important aspect of selecting a change agent is :-

Correct Answer

A person who has skills to address human aspects

Your Answer

A person who is popular amongst the employees

Select The Blank

Question

Marvin’s Six Box Model, was ________ from his experience in consulting in different

organizations.

Correct Answer

Developed

Your Answer

Developed

Match The Following

Question

Correct Answer

Your Answer

Organisational development is a powerful set of



Organisations have the need to have



Quality circles provide an effective forum



Manpower management is the most crucial job

Because managing people is the heart and essence of being a manager

For people to vent their genuine grievances

Select The Blank

Question


Correct Answer


Your Answer

Proactive action oriented model


Question

If there are disagreement amongst the group, they should resolve by way of :-

Correct Answer




Your Answer





Question

During the course of the Organizational Development projects, the internal OD

specialists should :-

Correct Answer


development

Your Answer


development


Question

Some of the indications of requirement of organisational development efforts are :-

Correct Answer


increasing costs

Your Answer


increasing costs

True/False

Question

Most people always take criticism well in a constructive way.

Correct Answer

False

Your Answer

True

Select The Blank

Question


Correct Answer


Your Answer



Question

The total Quality improvement model provides an approach, for organizational

change, and involves :-

Correct Answer

Four major phases

Your Answer

Four major phases

Select The Blank

Question

Able people must ________ on the basis of relevant skills.

Correct Answer

Be selected

Your Answer

Be rewarded

Select The Blank

Question

Team takes into account, peoples,________ and respect.

Correct Answer

Social entity and status

Your Answer

Aspirations and wants


Question

A known OD conceptualize, has identified prime responsibilities of OD, consultant.

The initiator’s name is :-

Correct Answer

Argyris

Your Answer

John Iliyas


Question

Organizational Development interventions to reduce group conflicts are critical

because :-

Correct Answer



Your Answer




Question

While planning and implementing OD, certain basic things need to be considered,

these are :-

Correct Answer



Your Answer




Question

In the present context there are complex and challenging situations and problems

facing the organizations. However, the simplest and profound solution to solve the

same is to treat :-

Correct Answer

People are the key

Your Answer

People are the key


Question

The essence of large scale systems change programme is :-

Correct Answer




Your Answer




True/False

Question

Organizational transformational activities need not focus on large scale systematic

change which fundamentally change the nature of organization

Correct Answer

False

Your Answer

False

Posted in Organizational Development, SCDL Assignments, SCDL Solved Assignment, SCDL SOlved Papers | Leave a

comment

Marketing Research – SCDL AssignmentsPosted on January 5, 2010 by assetventures


Question

Verbalization of Attitude is known as :-

Correct Answer

Opinion

Your Answer

Response

Select The Blank

Question

Respondent’s imagination is tested in ________.

Correct Answer

Rorschach Test

Your Answer

Rorschach Test


Question

In the Internet era, qualitative research is possible through :-

Correct Answer

Chat sessions

Your Answer

Chat sessions


Question

The responses for the ‘education’ of a respondent can include

Correct Answer

Not disclosed , Illiterate , Literate without formal schooling

Your Answer

Not disclosed , Illiterate , Literate without formal schooling


Question

Constant Sum Scale can be used for :-

Correct Answer

How different household would spend a fixed amount in a month , How different

household would spend a fixed amount on entertainment , How different

respondents spend their Sunday

Your Answer

How different households would spend their monthly income , How different

household would spend a fixed amount in a month , How different household would

spend a fixed amount on entertainment


Question

Which scale can be best used for rural surveys?

Correct Answer

Diagrammatic Rating Scale

Your Answer

Diagrammatic Rating Scale


Question

In cluster technique when the difference in rating of each attribute is added, this

method is called as :-

Correct Answer

Single linkage

Your Answer

Average linkage


Question

Barometric methods of sales forecasting are :-

Correct Answer

Historical analogy , Product like cycle concept , Survey methods

Your Answer

Historical analogy , Product like cycle concept , Survey methods


Question

In data analysis, cross tabulation shows the relationship between :-

Correct Answer

Two or more variables

Your Answer

Two or more variables


Question

In simple regression Yc = a +byz where :-

Correct Answer

Yc = sales forecast for given value of x , a= expected values of sales at x = 0 , byz

=average change in sales per unit changes in advertising expenditure

Your Answer

a= expected values of sales at x = 0 , byz =average change in sales per unit

changes in advertising expenditure

True/False

Question

In conjoint analysis ranking involves complex trade offs.

Correct Answer

True

Your Answer

True

Select The Blank

Question

________ is the determinant of how people act.

Correct Answer

Knowledge

Your Answer

Opinion

Select The Blank

Question

The ________ has set up districts and boundaries based on homogeneity of socio-

cultural parameters.

Correct Answer

State Re-organization Commission

Your Answer

State Re-organization Commission

True/False

Question

Most of the organizations hire outside agencies to carry out extensive research.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Bibliography contains ________.

Correct Answer

Information of references and secondary data

Your Answer

Information of references and secondary data


Question

Diagnostic methods of sales forecasting are :-

Correct Answer

Delphi method , Munshi Forecasts , Last Horse method

Your Answer

Munshi Forecasts , Last Horse method , Delphi method


Question

Identify the Close ended question type :-

Correct Answer

Scales

Your Answer

Probing questions


Question

Which scale uses numbers as labels only?

Correct Answer

Nominal Scale

Your Answer

Nominal Scale


Question

The preference of Sunsilk Shampoo to Clinic Plus shampoo can be judged with :-

Correct Answer

Ordinal Scale

Your Answer

Ordinal Scale

Match The Following

Question

Correct Answer

Your Answer

Cluster Analysis

Relatively homogeneous group

Relatively homogeneous group

Regression analysis

Relationship between given variable and no. of other variables

Relationship between given variable and no. of other variables

Cojoint analysis

Optimum product design application

Optimum product design application

Factor Analysis

A class of procedures for data reduction and summarization

A class of procedures for data reduction and summarization

True/False

Question

Question phrasing and structure are eliminated in Semantic differential scale.

Correct Answer

True

Your Answer

True


Question

A Questionnaire :-

Correct Answer

Motivates a respondent to respond , Facilitates data processing , Is an instrument

for seeking and recording data

Your Answer

Motivates a respondent to respond , Facilitates data processing , Is an instrument

for seeking and recording data

True/False

Question

In trend analysis Y= L x S x C x I where Time = long term movement, seasonal and

cyclical and irregular.

Correct Answer

False

Your Answer

True

Select The Blank

Question

In cluster analysis linkage is based on ________distance or neighbour rule

Correct Answer

Minimum

Your Answer

Minimum

Select The Blank

Question

Informal interview is a ________ format of data collection.

Correct Answer

Unstructured

Your Answer

Unstructured


Question

Specialized techniques of Market Research include :-

Correct Answer

National Readership survey , Forced Exposure test , Consumer Panels

Your Answer

National Readership survey , Forced Exposure test , Consumer Panels


Question

This question is based on the case study of “RESEARCH ON CONSUMER

PRODUCTS”. What are the highlights of the study?

Correct Answer

Competition from major players well entrenched in the market , Inferences about

socio-economic status of consumer was to be found , Company wanted to

manufacture watches

Your Answer

Competition from major players well entrenched in the market , Inferences about

socio-economic status of consumer was to be found , Company wanted to

manufacture watches


Question

Mean or average value is used to estimate when data have been collected using :-

Correct Answer

Interval or ratio scale

Your Answer

Interval or ratio scale

Match The Following

Question

Correct Answer

Your Answer

Ranking

Several alternatives compared with each other at same time

Several alternatives compared with each other at same time

Scaling technique

Quantify a qualitative data

Projective technique

Double barreled questions

Several responses at once

Several responses at once

Checklist

Check one or more of the responses listed for answers

Check one or more of the responses listed for answers


Question

The unit about which information is collected for analysis is called:-

Correct Answer

Element

Your Answer

Element

True/False

Question

In exploratory research, the sample is very large and represents a class.

Correct Answer

False

Your Answer

False

True/False

Question

Data published by the audit bureau of circulation is an external published data.

Correct Answer

True

Your Answer

True

Select The Blank

Question

The clients or organization should do the comparison of defined research problem

with ________.

Correct Answer

Other problems that need to be studied

Your Answer

Budget


Question

Adhoc methods for determining Sample size are :-

Correct Answer

Rules of thumb , Budget constraint , Comparable studies

Your Answer

Rules of thumb , Budget constraint , Comparable studies


Question

A good Research Design should ensure that the data is gathered :-

Correct Answer

Accurately , Timely , Economically

Your Answer

Accurately , Timely

True/False

Question

A Specific change in lifestyle is indicated through Demography

Correct Answer

False

Your Answer

False


Question

What are the advantages of Secondary Data?

Correct Answer

Easy Accessibility , Economy , A basis for further research

Your Answer

Easy Accessibility , Economy , A basis for further research

True/False

Question

The starting point of the semantic differential scale is neutral.

Correct Answer

False

Your Answer

False


Question

Diagrammatic Rating scale is best used for :-

Correct Answer

Rural Respondents , Children , Illiterate Respondents

Your Answer

Children , Illiterate Respondents

Select The Blank

Question

The ________ uses a cartoon format in which one of the characters is represented as

saying something.

Correct Answer

Roseinweig test

Your Answer

Roseinweig test

Select The Blank

Question

Searching & Developing Alternatives is done in ________.

Correct Answer

Exploratory Research

Your Answer

Conclusive Research

True/False

Question

Attitudes are measured through scaling and projective techniques.

Correct Answer

True

Your Answer

True


Question

Clarity of questions and instructions for filling the form is essential in :-

Correct Answer

Mail survey

Your Answer

Mail survey


Question

What is the publication Report?

Correct Answer

A Report with style, content according to the magazine and journals.

Your Answer

A Report with style, content according to the magazine and journals.

True/False

Question

Ratio scale does not have a zero point.

Correct Answer

False

Your Answer

False

Posted in Marketing Research, SCDL Assignments, SCDL Solved Assignment, SCDL SOlved Papers | Leave a comment

Security Analysis And Portfolio Management – SCDL AssignmentPosted on January 5, 2010 by assetventures

Select The Blank

Question

The margining system is future contract is based on ________ recommendations.

Correct Answer

J R verma committee

Your Answer

J R verma committee

True/False

Question

Fundamental analysis focuses on predicting the future price of a security and

Technical analysis on estimating the intrinsic value of a security.

Correct Answer

False

Your Answer

True


Question

If the price of a share at the beginning of the year was Rs.70/-, dividend received

during the year was Rs.5/-per share and the price at the end is Rs.79/-. What is the

rate of return?

Correct Answer

0.2

Your Answer

0.2

Select The Blank

Question

________ model is based on the principle that an initial phase where the growth rate

is not stable and subsequent steady growth rate and remains for the long-term.

Correct Answer

The Two-Stage dividend discount

Your Answer

The Two-Stage dividend discount


Question

The objective of fundamental analysis for a security in a market is to identify either

it is :-

Correct Answer

Under priced and over priced

Your Answer

Under priced and over priced


Question

Return can be in the form of :-

Correct Answer

Dividends , Interests , Capital appreciation

Your Answer

Dividends , Interests

Select The Blank

Question

Under ________ EMH investors cannot earn abnormal/superior profits on securities

on a consistent basis.

Correct Answer

Semi-strong form

Your Answer

Weak form


Question

Which are the most popular types of orders placed through an online trading

account?

Correct Answer

Limit orders , Market orders

Your Answer

Limit orders , Market orders


Question

What are the features of line charts?

Correct Answer

It connects closing prices from one period to the next , It is ideal for securities with

no high or low price data

Your Answer

It connects closing prices from one period to the next , It is ideal for securities with

no high or low price data


Question

What do you understand by the term Net asset value (NAV)?

Correct Answer

Market value of securities divided by the total units

Your Answer

Market value of securities divided by the total units


Question

What is the art of technical analysis?

Correct Answer

To identify trend changes at an early stage and maintain investment posture till the

trend has reversed

Your Answer

To identify trend changes at an early stage and maintain investment posture till the

trend has reversed

Match The Following

Question

Correct Answer

Your Answer

Technical collaboration of Bharat Forge with SIFCO industries USA

1981

1981

Bharat Forge was incorporated at Mumbai

1961

1961

Shares of 100 each subdivided of Bharat forge

1971

1971

930000 bonus shares issued by Bharat Forge

1976

1976


Question

What are the ways of measuring relative strength?

Correct Answer

Calculate the rates of return and classify securities that have earned superior

historical returns , Calculating certain ratios will help in analyzing whether a

security has relative strength

Your Answer

Calculate the rates of return and classify securities that have earned superior

historical returns , Calculating certain ratios will help in analyzing whether a

security has relative strength

Select The Blank

Question

All trades in the futures market are cash settled on a ________ basis.

Correct Answer

T+1

Your Answer

T+1

True/False

Question

The ratios between profits and investments are called rate of return measures.

Correct Answer

True

Your Answer

True


Question

What was the final analysis on the performance of Bharat forge for the year FY 02?

Correct Answer

Aim to become US$1 billion Company by Fy 08 from US$100 million , Stock

currently trades at 15 times its FY 05 consensus EPS forecasts , Stock will trade at

an inexpensive PEG of 0.6x.

Your Answer

Aim to become US$1 billion Company by Fy 08 from US$100 million , Stock

currently trades at 15 times its FY 05 consensus EPS forecasts , Stock will trade at

an inexpensive PEG of 0.6x.


Question

Active investment managers :-

Correct Answer

Do not believe that markets are efficient , Puts efforts to search mispriced

securities in the market , Are relatively active traders in securities to acquire

abnormal returns

Your Answer

Do not believe that markets are efficient , Puts efforts to search mispriced

securities in the market , Are relatively active traders in securities to acquire

abnormal returns

Match The Following

Question

Correct Answer

Your Answer

Turnover ratios

Help measure the efficiency of utilisation of assets

Help measure the efficiency of utilisation of assets

Debt Equity ratio

Debt / Equity

Equity / Debt

Quick assets

Highly liquid assets

Highly liquid assets

Average collection period

Similar to debtors turnover

Similar to debtors turnover


Question

Mr.Rohan invests Rs.25,000/- today. The rate of interest is 6% compounded

annually. What will be the value of his investment after 3 years?

Correct Answer

Rs. 29775/-

Your Answer

Rs. 29775/-


Question

Equity analysts provides estimates of earnings and earnings growth for future,

using historical data and :-

Correct Answer

Macro economic information that may impact future growth , Private information

about the firm , Firm’s specific information and public information

Your Answer

Macro economic information that may impact future growth , Private information

about the firm , Firm’s specific information and public information


Question

Stock Exchanges are the part of :-

Correct Answer

Secondary market

Your Answer

Secondary market


Question

Mr.Saurabh invests Rs. 5,000/- today. The rate of interest is 4% compounded

annually. What will be the value of his investment after 5 years?

Correct Answer

Rs. 6083/-

Your Answer

Rs. 6083/-


Question

What are the assumptions of the Dow theory?

Correct Answer

Majority of stocks follow the underlying trend of the market most of the time

Your Answer

Majority of stocks follow the underlying trend of the market most of the time


Question

Mr. Shekhar invests Rs.50,000/- in a scheme of LIC, the rate of interest is 8%

compounded annually. What will be the value of his investment after 5 years?

Correct Answer

Rs. 73466/-

Your Answer

Rs. 73466/-


Question

In any Economy, bridge is created between savers and who need the funds by this

system :-

Correct Answer

Financial

Your Answer

Financial

True/False

Question

The returns of sector specific funds are solely dependant on the performance of the

respective sectors / industries.

Correct Answer

True

Your Answer

True


Question

The Two-Stage dividend discount model is based on the assumption of :-

Correct Answer

An initial phase where the growth is not a stable growth rate , A subsequent steady

state of growth rate being stable and lasts n years , A stable growth phase lasts

forever

Your Answer

An initial phase where the growth is not a stable growth rate , A subsequent steady

state of growth rate being stable and lasts n years , A stable growth phase lasts

forever

Select The Blank

Question

A ________ rally for stocks generally takes place because of an improved outlook for

business conditions over what was anticipated.

Correct Answer

Bear market

Your Answer

Bullish market

Select The Blank

Question

A security is said to be ________ if its current market price is over its intrinsic value.

Correct Answer

Over priced

Your Answer

Over priced

True/False

Question

European style options are more expensive than American style because they offer

greater flexibility to the buyer.

Correct Answer

False

Your Answer

False

Select The Blank

Question

The 8% taxable savings bonds are repayable after ________ years.

Correct Answer

6

Your Answer

6

True/False

Question

If a rupee weakens against the dollars it has favourable impact for the exporters.

Correct Answer

True

Your Answer

True

True/False

Question

A share certificate indicates that the investor owns a certain number of shares.

Correct Answer

True

Your Answer

True

Select The Blank

Question

________ ratio is the ratio of net profit to the sales.

Correct Answer

Net Profit Margin

Your Answer

Net Profit Margin


Question

The growth rate in the initial phase is not constant but declines linearly over time

to reach the stable growth rate in steady state is a phenomena of :-

Correct Answer

H- Model for valuing growth , H-Two stage model for growth , H-Model unlike the

classic two stage model

Your Answer

H-Two stage model for growth , H-Model unlike the classic two stage model

True/False

Question

The Asset management company of the mutual fund must have 50% independent

directors.

Correct Answer

True

Your Answer

True

True/False

Question

Prices of stocks usually move in trends.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Debentures rated ________ are judged to offer sufficient safety of timely payment of

interest and repayment of principal.

Correct Answer

“BBB”

Your Answer

“BBB”

True/False

Question

A segment is more attractive when there are actual or potential substitutes for the

product.

Correct Answer

True

Your Answer

True

True/False

Question

The sideways trend is essentially a transitional one which separates the two major

market movements.

Correct Answer

True

Your Answer

True


Question

An options contract allows the investor :-

Correct Answer

To earn a profit while restricting the downside risk , To use the options for

speculation , Either to honour or walk away from the contract

Your Answer

To earn a profit while restricting the downside risk , To use the options for

speculation , Either to honour or walk away from the contract


Question

The Two-Stage dividend discount model is best suited for the firms that are :-

Correct Answer

In high growth rate phase , Expecting to maintain the growth rate phase steadily

for a specific time period , Sources of high growth are expected to disappear after

specific period of time

Your Answer

In high growth rate phase , Expecting to maintain the growth rate phase steadily

for a specific time period , Sources of high growth are expected to disappear after

specific period of time

Select The Blank

Question

The 6.________% tax saving bonds of government of India have a tenure of 5 years.

Correct Answer

5

Your Answer

5


Question

In a perfectly efficient market all securities are correctly priced means there are no

:-

Correct Answer

Under priced and over priced securities

Your Answer

High priced and low priced securities


Question

If option is given to you to receive Rs.1,000/- today or after one year, you will

choose to receive it today because :-

Correct Answer

You can use the amount to generate returns over the next one year , The

purchasing power of Rs.1,000/- today is more than what it will be one year from

now , There is an element of uncertainty associated with the future receipt

Your Answer

You can use the amount to generate returns over the next one year , The

purchasing power of Rs.1,000/- today is more than what it will be one year from

now , There is an element of uncertainty associated with the future receipt

Posted in SCDL Assignments, SCDL Papers, SCDL SOlved Papers, Security Analysis and Portfolio Management | Leave a

comment

Techniques for Operations Efficiency – SCDL AssignmentsPosted on January 5, 2010 by assetventures


Question

Quality problem solving tool is used to :-

Correct Answer

Improve quality

Your Answer

Improve quality


Question

The concept of quality circle was mooted by :-

Correct Answer

Prof. Kaoishikawa

Your Answer

Prof. Kaoishikawa

Match The Following

Question

Correct Answer

Your Answer

SMED

Setup time reduction

Setup time reduction

5 ‘S

Cleanliness

Total productive maintenance

Muda elimination

Waste elimination

Waste elimination

Poka-Yoke

Error proofing

Error proofing


Question

Allowing worker’s to stop machine / assembly line if they believe that product

quality is below standard’ is an example of :-

Correct Answer

Empowerment

Your Answer

Involvement

Select The Blank

Question

Kaizen is ________ supported process.

Correct Answer

Management

Your Answer

Workmen

Select The Blank

Question

Ratio of ________ to the number of pieces inspected is called fraction defectives.

Correct Answer

Number of item rejected

Your Answer

Number of item rejected


Question

Histogram always indicates :-

Correct Answer

Only height

Your Answer

Percentage defect


Question

List of customers, to carry out parato analysis to identify customers who gives

business includes :-

Correct Answer

Present & past customers

Your Answer

Present & past customers


Question

Implication of Quality problem is:-

Correct Answer

Gap in performance

Your Answer

Gap in performance


Question

Steps to six sigma process consists of :-

Correct Answer

Identify the work you do , Identify your customers , Map the process

Your Answer

Identify the work you do , Identify your customers , Map the process


Question

From scatter diagram the strength of relationship between two variables or

associated set of data can be inferred from the examination of the shape of :-

Correct Answer

Cloud

Your Answer

Cloud

True/False

Question

Non-availability of files /document in time is a problem to be addressed by office

TPM.

Correct Answer

True

Your Answer

True

Select The Blank

Question

________ used to detect drop in air pressure.

Correct Answer

Buzzers / alarms

Your Answer

Locators


Question

TQM is a way to improve quality of product and service :-

Correct Answer

Continuously

Your Answer

Continuously


Question

The aim of education & training under TPM is :-

Correct Answer

To develop abilities to respond quickly to abnormalities , To develop abilities to

discover analyze malfunction

Your Answer

To develop abilities to respond quickly to abnormalities , To develop abilities to

discover analyze malfunction , To have multiskilled employees in all departments

Match The Following

Question

Correct Answer

Your Answer

In scatter diagram, the strength of relationship can be determined

By “correlation coefficient”

By “correlation coefficient”

The scatter diagram provides the technique to establish

The possible relationship between a pair of variables

The possible relationship between a pair of variables

The scatter diagram displays

The pair of data as a cloud of points

The pair of data as a cloud of points

The scatter is also known as

Correlation diagram

Correlation diagram

True/False

Question

Flow chart is pictorial representation of the steps in production control.

Correct Answer

False

Your Answer

True


Question

Pareto’s analysis underlines & operates philosophy of :-

Correct Answer

Vital few = trivial many

Your Answer

Vital few = trivial many


Question

Pareto diagram always indicate magnitude of :-

Correct Answer

Defect

Your Answer

Influence of defect

True/False

Question

By cutting the cost of quality, profitability decreases.

Correct Answer

False

Your Answer

False


Question

Check sheet is easy to use because it is :-

Correct Answer

Simplest tool

Your Answer

Simplest tool

True/False

Question

The flow charts are prepared to enhance the employees understanding of the

process by indicating interrelationship within the process.

Correct Answer

True

Your Answer

True


Question

Abnormal variations can occur if :-

Correct Answer

There are assignable causes

Your Answer

There are assignable causes


Question

Types of Poka-Yoke are :-

Correct Answer

Prevention type Poka-Yoke , Detection type Poka-Yoke

Your Answer

Prevention type Poka-Yoke , Detection type Poka-Yoke , Standards type Poka-Yoke

True/False

Question

Control limits of control charts should be revised from time to time as additional

data is accumulated.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Kaizen is an excellent method to involve ________ to unearth & eliminate hidden

waste.

Correct Answer

Employees

Your Answer

Employers


Question

To reduce Muda of transport, techniques used are :-

Correct Answer

Cellular layout , Method study , 5 ‘S

Your Answer

Cellular layout , Method study , 5 ‘S

Select The Blank

Question

Cp for six sigma process is ________

Correct Answer

2

Your Answer

2

Select The Blank

Question

________ participants in monthly meeting(MRM)

Correct Answer

GM, operation heads, corporate functional heads

Your Answer

Department heads & supervisors

True/False

Question

Processing cost of a product is mainly decided by conversion process.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Production in last shift & production plan for next shift is discussed during

________.

Correct Answer

Shift beginning & shift end/change meeting

Your Answer

Shift beginning & shift end/change meeting


Question

Material Supply on DSL basis helps :-

Correct Answer

To eliminate handling , To reduce transporting , To reduce inspection

Your Answer

To eliminate handling , To reduce transporting , To reduce inspection

True/False

Question

Inadequate maintenance of machine leads to muda of defects

Correct Answer

True

Your Answer

True

True/False

Question

Most of the external setups are treated as internal setup.

Correct Answer

True

Your Answer

False


Question

Benefits from SMED are :-

Correct Answer

Reduce work in process , Better average daily production , Increase capacity

Your Answer

Reduce work in process , Better average daily production , Increase capacity


Question

Typical examples of process benchmark are :-

Correct Answer

Procurement procedures , Budgeting , Recruitment

Your Answer

Procurement procedures , Budgeting , Recruitment

True/False

Question

Low level of delegation is an example of muda in office.

Correct Answer

True

Your Answer

False


Question

Histograms are useful to :-

Correct Answer

Measure the current pattern & extent of variation , Assess current conformance to

specification & scope of improvement , Determine whether or not the process is in

the state of control

Your Answer

Measure the current pattern & extent of variation , Assess current conformance to

specification & scope of improvement , Determine whether or not the process is in

the state of control


Question

While preparing scatter diagram following precautions are to be taken :-

Correct Answer

Data should be properly stratified & should be collected for full range , Scale

selected should be right to avoid wrong conclusions , Data should be free from bias

or undue importance

Your Answer

Data should be properly stratified & should be collected for full range , Scale

selected should be right to avoid wrong conclusions , Data should be free from bias

or undue importance


Question

Through continuous improvement in the process & procedures, kobetsu-kaizen is

continuously improve utilization of :-

Correct Answer

Worker, equipment & material

Your Answer

Workers & materials

True/False

Question

Every department should make their own rules of standardization.

Correct Answer

False

Your Answer

False


Question

Quality circle should consist adequate experienced members between :-

Correct Answer

8 to 10

Your Answer

8 to 10


Question

Number of kaizen in Group kaizen categories are :-

Correct Answer

Two to three per year

Your Answer

As many as management decides

Select The Blank

Question

Flow chart helps to provide clarity of the ________ without visiting actual spot.

Correct Answer

Process

Your Answer

Process


Question

Gap in performance = Ideal situation minus :-

Correct Answer

Current situation

Your Answer

Current situation

Posted in SCDL Assignments, SCDL Solved Assignment, Techniques for Operations Efficiency | Leave a comment

Web Technologies SCDL AssignmentPosted on January 5, 2010 by assetventures

Select The Blank

Question: The attribute ACTION accepts the ________ for the script that will process

the data from your form.

Correct Answer: URL

Your Answer: Text


Question: The following HTML extensions are supported by Internet Explorer :-

Correct Answer: StyleSheet: font size, intra-line space, margin, highlighting and

other features related with styles can be specified in the HTML by the user. , In-

Line sound and video , TABLE: Fully compliant with HTML tables with cell shading

and text wrapping.

Your Answer: TABLE: Fully compliant with HTML tables with cell shading and text

wrapping. , StyleSheet: font size, intra-line space, margin, highlighting and other

features related with styles can be specified in the HTML by the user. , In-Line

sound and video


Question: User loads the page in the Navigator in the event called :-

Correct Answer: load

Your Answer: load


Question: The Mosaic is written for various platforms such as :-

Correct Answer: MS Windows , Macintosh , UNIX

Your Answer: MS Windows , UNIX , MS DOS

True/False

Question: HTML Tags are case-sensitive.

Correct Answer: False

Your Answer: False

Select The Blank

Question: In order to add graphics, an empty tag called the________ tag is used .

Correct Answer:

Your Answer:


Question: It is necessary to test your web site under following resolutions using

both Netscape and Internet Explorer :-

Correct Answer: 640X480 , 800X600 , 1024X768

Your Answer: 640X480 , 800X600 , 1024X768


Question: The Internet service that allows computers to transfer binary files

(programs and documents) across the Internet is called :-

Correct Answer: File Transfer Protocol (FTP)

Your Answer: File Transfer Protocol (FTP)

Select The Blank

Question: ________ is the computer program that interprets HTML commands to

collect, arrange and display parts of web page.

Correct Answer: Web Browser

Your Answer: Web Browser


Question: The web address of Adobe PageMill is :-

Correct Answer: www.adobe.com

Your Answer: www.adobe.com

Select The Blank

Question: Setting wrap to ________ forces the browser to include actual line breaks

in the text when sending it to the Web server.

Correct Answer: PHYSICAL

Your Answer: BREAK

Select The Blank

Question: Like human ________, the head is followed by Body in an HTML page.

Correct Answer: Body

Your Answer: Body

Select The Blank

Question: The first possible value for the TYPE attribute is ________, which creates

a single-line textbox of a length you choose.

Correct Answer: TEXT

Your Answer: INPUTBOX

Select The Blank

Question: ________are any documents created by applications such as word

processing or graphics applications or even the applications themselves.

Correct Answer: Binary files

Your Answer: Binary files


Question: The three basic HTML document tags are :-

Correct Answer: Head , Title , Body

Your Answer: Head , Title , Body


Question: An format for SUBMIT would be the following:

Correct Answer:

Your Answer:


Question: This Web standard allows programs on many different computer

platforms such as

Correct Answer: UNIX , Windows 95 , Mac OS

Your Answer: UNIX , Windows 95

Posted in SCDL Papers, SCDL SOlved Papers, Web Technologies | Leave a comment

Industrial Safety and Security-SCDL AssignmentPosted on January 5, 2010 by assetventures

True/False

Question

Security should ensure clearance from accounts departmet before the vehicle

carrying scrap is allowed to pass through the exit gate

Correct Answer

True

Your Answer

True


Question

Private sector investigators appointed in the organisation may gather information

concerning the specific job, such as

Correct Answer

Job applicant’s background

Your Answer

Job applicant’s background

Select The Blank

Question

While finalising the programme, and________ it will be desirable to have

combination of different methods

Correct Answer

method of instructions

Your Answer

method of instructions


Question

The widely recognised book ” Industrial Security Techniques” is authored by

Correct Answer

Ronald Woodruff

Your Answer

Ronald Woodruff

Select The Blank

Question

Even a small ________ can affect manipulative effectiveness and physiological

efficiency

Correct Answer

changes in work surface height

Your Answer

changes in work surface height


Question

Duties of the safety officer includes,

Correct Answer

to advise on all safety aspects in all job studies , to investigate selected accidents ,

to promote setting up of safety commitees and act as advisor to such committees

Your Answer

to advise on all safety aspects in all job studies , to investigate selected accidents ,

to promote setting up of safety commitees and act as advisor to such committees


Question

A neat report reflects on the security officer. The report should

Correct Answer

have a good overall presentation , have a neat penmasnship as an important aspect

, avoid wrinkled paper,food or any oil stains in the report

Your Answer

have a good overall presentation , have a neat penmasnship as an important aspect

, avoid wrinkled paper,food or any oil stains in the report


Question

Not all questions asked during the enquiry will produce complete and accurate

answers from the witnesses because

Correct Answer

They may be reluctant to speak

Your Answer

They may be reluctant to speak


Question

The various categories in which the documents are classifed are,

Correct Answer

Top secret , Confidential , Restricted

Your Answer

Top secret , Confidential , Restricted


Question

Narrative written in third person promotes

Correct Answer

more impersonal and business like report

Your Answer

more impersonal and business like report


Question

In order to improve the clarity of the report, one should ensure that

Correct Answer

It is understandable , It is in simple language

Your Answer

It is understandable , It is in simple language

Select The Blank

Question

The most correct evaluation of imparted safety training would be ________.

Correct Answer

reduction in accident cases

Your Answer

reduction in accident cases

Select The Blank

Question

Excellent ________ is vital for successful resolution of industrial relations problem

Correct Answer

collection of information and its analysis

Your Answer

collection of information and its analysis


Question

It is the primary duty of security officers to safeguard documents

—————————–

Correct Answer

to prevent espionage

Your Answer

to prevent espionage , to prevent leakage of information to the press

Select The Blank

Question

The cost of injuries and property damage curiously enough ________ seem to stir

popular interest to effect safety

Correct Answer

does not

Your Answer

does not

Select The Blank

Question

Information could be collected from those people who have ________.

Correct Answer

tendency to brag about every thing

Your Answer

tendency to brag about every thing


Question

Some of the major requirement of safe devices are,

Correct Answer

remote control operation by devices from a determined safe distance , presence of

sensing device, like photoelectric control measures , safety trip control- the device

should immediately trip the switch, if the danger is detected

Your Answer

it should be accepted by the user , safety trip control- the device should

immediately trip the switch, if the danger is detected

Select The Blank

Question

The police and fire brigade help can be sought to provide ________ for

transportation of casualties

Correct Answer

additional fleet of vehicles

Your Answer

additional fleet of vehicles


Question

The overall purpose of security officers report is to

Correct Answer

Protect people and assets of the company

Your Answer

Protect people and assets of the company

Select The Blank

Question

Every vacancy arising due to any reason in the post of the Safety offcers should be

filled within ________

Correct Answer

three months of occurance of vacancy

Your Answer

three months of occurance of vacancy

Match The Following

Question

Correct Answer

Your Answer

The duties of the safety officer

shall be to advise and assist the factory management in fulfilling its obligations.

shall be to advise and assist the factory management in fulfilling its obligations.

The selection of the security officer be made

from amongst the candidates applying for the post

notified in the official gazette only

Effective controls should be achieved by means of

a written system however even this system relies on questionable elements

a written system however even this system relies on questionable elements

Every vacancy arising due to any reason in the post of the safety officer

shall be forthwith notified by the occupier to the Chief Inspector of Factories

shall be forthwith notified by the occupier to the Chief Inspector of Factories

Select The Blank

Question

In case of gas fire, if there is ________ then evacuate immediately

Correct Answer

no way to close the valve of the cylinder

Your Answer

no way to close the valve of the cylinder


Question

As compared to sprinkler system of suppression the standpipe and hose system,

Correct Answer

allows people to fight the fire manually and direct water onto the blaze

Your Answer

allows people to fight the fire manually and direct water onto the blaze

True/False

Question

While assigning the post to security personnels, principle of being regularly

irregular must be used so that, it becomes difficult to form a nexus with criminals

Correct Answer

True

Your Answer

True


Question

While the security officers may fight the fire , they should not forget,

Correct Answer

to help out necessity to work in conjunction with fire fighting staff , that fire could

have been set to divert attention so a crime can be committed , fire could have

been set to cover a crime

Your Answer

to help out necessity to work in conjunction with fire fighting staff , that fire could

have been set to divert attention so a crime can be committed , fire could have

been set to cover a crime


Question

Various grades in the security department which are generally found are

Correct Answer

Chief Security officer , Senior Security officer , Security Managers

Your Answer

Chief Security officer

True/False

Question

Even if the time is limited abbreviations and symbols are not used while preparing

Notes

Correct Answer

False

Your Answer

False

True/False

Question

Losses are accounted out of turnover, and not out of profits

Correct Answer

False

Your Answer

False


Question

Past experience indicate, that, the bomb may be disguised as / in

Correct Answer

flower pots , lunch box , brief case

Your Answer

flower pots , lunch box , brief case


Question

To prove a worker suspected of committing theft you need to

Correct Answer

catch him/her while in the act of committing theft , need to follow him while

planning the theft , need to be found in the actual possesion of the goods

Your Answer

catch him/her while in the act of committing theft , need to be found in the actual

possesion of the goods


Question

Security officers often become the first representative of the company, because

Correct Answer

customers are typically greeted by the security officers

Your Answer

customers are typically greeted by the security officers


Question

When the crime is detected the supplier or contractor should be

Correct Answer

called and made to admit the crime

Your Answer

called and made to admit the crime

True/False

Question

Past experience shows that, the crimes committed in industries are repeated since

the punishment is not always awarded in the reasonable time frame

Correct Answer

True

Your Answer

True

True/False

Question

The onlookers may press for sympathy for the injuries caused

Correct Answer

True

Your Answer

True


Question

The gate entry register has the information like

Correct Answer

Vehicle number

Your Answer

Vehicle number

Match The Following

Question

Correct Answer

Your Answer

The noticeable effect of toxic particulate contminants

could result in irritation to the skin

could result in irritation to the skin

The inert gases produce

undesirable effects primarily by displacement of oxygen

undesirable effects primarily by displacement of oxygen

The mangement should be consulted

on all new introductions of personal protective equipments

on all new introductions of personal protective equipments

If there is shortage of oxygen in the atmosphere, the respiratory protective

equipment

should either supply normal air or oxygen to the wearer

should either supply normal air or oxygen to the wearer


Question

In order to protect the information while handling the same, one of the method

could be,

Correct Answer

classify the documents properly so that proper handling can be done

Your Answer

classify the documents properly so that proper handling can be done

Select The Blank

Question

Most people ________ how dangerous and damaging a fire until it occurs

Correct Answer

do not realise

Your Answer

do not realise

True/False

Question

Participation on decisions aids in acceptance of those decisions more effectively

Correct Answer

True

Your Answer

True


Question

The humanitarian reason for accident prevention is based on, notion that,

Correct Answer

it is the duty of every man to ensure the general well being of his fellow men

Your Answer

it is the duty of every man to ensure the general well being of his fellow men

True/False

Question

Rigid rules can be laid down as to which case should be reported to the police

Correct Answer

False

Your Answer

False

True/False

Question

In the present context information is not the most important thing to be protected

Correct Answer

False

Your Answer

False


Question

To control electrical fires, some of the important actions to be taken immediately,

Correct Answer

cut off electrical supply , remove flamable material away , do not use water on live

electrical wires

Your Answer

cut off electrical supply , call the fire brigade immediately , remove flamable

material away , do not use water on live electrical wires


Question

Some of the exmples of sources of heat are,

Correct Answer

open flames , sparks , arcs

Your Answer

open flames , match box , sparks , arcs

True/False

Question

The bottom line of any business is profit

Correct Answer

True

Your Answer

True

Posted in Industrial Safety and Security, SCDL Assignments, SCDL Papers, SCDL Solved Assignment | Leave a comment

Strategic HR-SCDL AssignmentPosted on January 5, 2010 by assetventures


Question

What type of effort is required to encourage all the members of the organization to

work together?

Correct Answer

Continuous

Your Answer

Continuous


Question

There has to be a clear strategy with regard to the type of knowledge the

organisation wishes to :-

Correct Answer

Develop , Store , Able to retrieve

Your Answer

Develop , Share


Question

Key targets for strategic activity with regard to employees include :-

Correct Answer

Clarify career tracks , Ensure balance , Involve people

Your Answer

Clarify career tracks , Ensure balance , Involve culture


Question

When the term strategy was began to emerge in business?

Correct Answer

In 1960′s

Your Answer

In 1960′s


Question

Widespread competition from a range of sources is leading to greater corporate

amalgamation within the :-

Correct Answer

Market place

Your Answer

Market place


Question

In a marketing / service organisation, development includes :-

Correct Answer

On the job training , Interpersonal skills , Career path through marketing

Your Answer

On the job training , Interpersonal skills , Career path through marketing

Match The Following

Question

Correct Answer

Your Answer

Long term reorganisation

Of the economy

Of the economy

Shifts in the patterns of careers &

The increased opportunities for traditional vertical mobility

The increased opportunities for traditional vertical mobility

The increased emphasis of white collar productivity &

Resulting scrutiny of professional work

Resulting scrutiny of professional work

Retrenchment – driven shifts in patterns of supervision &

Risk taking that upset the culture & style of management

Risk taking that upset the culture & style of management


Question

The most cost effective approach is :-

Correct Answer

To identify core elements , Concentrate efforts on core elements

Your Answer

To identify core elements , Concentrate efforts on core elements

True/False

Question

The interest in recent years in emotional & other forms of intelligence is starting to

percolate through into western management vocabulary.

Correct Answer

True

Your Answer

True


Question

The management thinking has developed over the last :-

Correct Answer

30 years

Your Answer

30 years

True/False

Question

The business side of the process begins with the strategic link as the guiding

framework.

Correct Answer

False

Your Answer

False


Question

How many characteristics were listed in the survey of the International Manager?

Correct Answer

6

Your Answer

6

Select The Blank

Question

________ aims to put a financial measure on an organisation’s intellectual capital.

Correct Answer

Knowledge exchange

Your Answer

The consortium


Question

Research carried out in the UK suggests that core elements in development of

competitive advantages are :-

Correct Answer

Management development , Career development , Continuous training & retraining

Your Answer

Career development , Continuous training & retraining , Career tracks

True/False

Question

Human resource activities are typically administered by competent practices.

Correct Answer

False

Your Answer

True

Select The Blank

Question

In an organisation you have to recognise that the formal & informal systems

________.

Correct Answer

Co – exist

Your Answer

Co – exist


Question

Government, the economy and civil society need to be in :-

Correct Answer

Balance

Your Answer

Balance

True/False

Question

Personnel are normally in a good position to influence the content of opinion

surveys.

Correct Answer

True

Your Answer

True


Question

During the 70′s & 80′s much work was done to produce models to facilitate :-

Correct Answer

Rational process

Your Answer

Rational process

Match The Following

Question

Correct Answer

Your Answer

HR Agenda

Retention of Talents

Retention of Talents

HR Practitioners

Mentor

Mentor

HR Strategists

Embedded practices

Embedded practices

Responsibilities of HR

Recruitment

Recruitment

True/False

Question

T&D is strongly aligned to the strategic leadership and planning processes of the

business.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Organizations exist to accomplish some ________ or set of objectives.

Correct Answer

Mission

Your Answer

Mission


Question

Who quoted manual on business strategy?

Correct Answer

Lewis Carrollis Alice,s

Your Answer

Lewis Carrollis Alice,s


Question

Outcomes of business strategy :-

Correct Answer

Mission statement , Financial projections , Company positioning

Your Answer

Mission statement , Financial projections , Company positioning

Select The Blank

Question

The easiest form of change to implement is ________.

Correct Answer

Strengthening the culture

Your Answer

Do the right things sufficiently


Question

What is unlikely to lead to knowledge sharing?

Correct Answer

People’s goodwill

Your Answer

People’s goodwill


Question

Which is the process of linking human resource management policies and activities

to explicit business strategies?

Correct Answer

Strategic integration

Your Answer

Strategic integration

Select The Blank

Question

________ process is the key to an effective human resource system.

Correct Answer

Performance Appraisal

Your Answer

Performance Appraisal

Select The Blank

Question

Few personnel managers use ________ as an indicator for morale.

Correct Answer

Absenteeism

Your Answer

Absenteeism

True/False

Question

Pettigrew and Whipp Concluded from the recent research into change in a number

of British firms in Automobile, Publishing, financial services and insurance

industries.

Correct Answer

True

Your Answer

True

Select The Blank

Question

In some companies there is a senior level ________ who can ensure broad level

attention for knowledge issues.

Correct Answer

Knowledge sponsor

Your Answer

Manager


Question

The following is a well known company which encourages innovations :-

Correct Answer

3 M

Your Answer

British Airways

Select The Blank

Question

Commitment strategy is inherently ________.

Correct Answer

Long term

Your Answer

Continuous


Question

HR practitioners are under pressure to prove that value is being added by :-

Correct Answer

HR Activities

Your Answer

HR Strategies

True/False

Question

The HR team needs to be able to operate strategically, even if its delivery is

currently operational.

Correct Answer

True

Your Answer

False


Question

Attributes of a quality employee :-

Correct Answer

Attitude to quality , Team work , Accuracy

Your Answer

Attitude to quality , Team work , Accuracy , High achievement


Question

The chambers of 20th century dictionary describes strategy as :-

Correct Answer

Generalship

Your Answer

Generalship


Question

Change in the cultural area calls for an examination of norms and values, using

such group-based methods as :-

Correct Answer

Action Research , Data Feedback , Team Building

Your Answer

Action Research , Data Feedback

Select The Blank

Question

The ________ key processes that need major attention are reward and control.

Correct Answer

Two

Your Answer

Two

True/False

Question

E-commerce is becoming the ‘normal’ way to do business.

Correct Answer

True

Your Answer

True


Question

H R Managers are responsible for:-

Correct Answer

Setting salary policy , Implementing salary policy , Administrating salary policy

Your Answer

Setting salary policy , Implementing salary policy , Administrating salary policy


Question

Strategic management style includes :-

Correct Answer

Strategic planning , Strategic control , Financial control

Your Answer

Strategic planning , Strategic control , Human resource planning

True/False

Question

The technical changes will trigger a set of political issues.

Correct Answer

True

Your Answer

True


Question

Who are criticized for developing training and development strategies which do not

match business priorities?

Correct Answer

HR Teams

Your Answer

HR Professionals

Select The Blank

Question

The ability to hold the business together as a totality while simultaneously

changing it is known as ________.

Correct Answer

Coherence in the management of change

Your Answer

Coherence in the management of change

Posted in SCDL Assignments, SCDL Papers, SCDL Solved Assignment, strategic HR | Leave a comment

Capital Market- SCDL AssignmentsPosted on January 5, 2010 by assetventures


Question

As per the reports and the letter of intent filed with SEBI, what amount is expected

to be paid from the primary market during this year?

Correct Answer

15000 crores

Your Answer

15000 crores

True/False

Question

SEBI cannot investigate the affairs of mutual funds and their trustees and asset

management companies.

Correct Answer

False

Your Answer

False

Select The Blank

Question

A mutual fund scheme shall not invest more than ________ of its NAV in unrated

debt by a single issuer.

Correct Answer

0.1

Your Answer

0.1

Select The Blank

Question

Securities offered in a pledge can change if a ________ agrees.

Correct Answer

Pledgee

Your Answer

Pledgee

True/False

Question

A bidder can request for a transaction registration slip as the proof of his having

entered the bid.

Correct Answer

True

Your Answer

True

Select The Blank

Question

SENSEX is calculated using ________ method.

Correct Answer

Market capitalization

Your Answer

Market capitalization

Select The Blank

Question

AA rated companies can raise ________ of its net worth.

Correct Answer

2.5 times

Your Answer

2.5 times

Select The Blank

Question

In the book building process pricing is determined on the basis of ________.

Correct Answer

Investor feedback

Your Answer

Investor feedback


Question

What is Sweat equity ?

Correct Answer

Equity shares issued by the company to the employees , Issued to directors at a

discount , For consideration other than cash for providing now

Your Answer

Equity shares issued by the company to the employees , Issued to directors at a

discount , For consideration other than cash for providing now


Question

An AMC fees :-

Correct Answer

To be borne by the individual schemes

Your Answer

To be borne by banks


Question

What are the objectives of NHB?

Correct Answer

To promote, establish, aid in promotion and support of housing finance

institutions , To make loans advances or render any other form of financial

assistance to focusing finance institutions , To guarantee financial obligations

Your Answer

To promote, establish, aid in promotion and support of housing finance

institutions , To make loans advances or render any other form of financial

assistance to focusing finance institutions , To guarantee financial obligations


Question

What are participatory notes?

Correct Answer

Instruments used by foreign funds , Instruments used but investors not register

with SEBI , Investors interested in taking exposure in Indian securities

Your Answer

Instruments used by foreign funds , Instruments used but investors not register

with SEBI , Investors interested in taking exposure in Indian securities


Question

When can an offer be withdrawn?

Correct Answer

Statutory approvals refused , Sole acquirer being person died , Circumstances as

in opinion of board

Your Answer

Statutory approvals refused , Sole acquirer being person died , Circumstances as

in opinion of board

True/False

Question

MIBOR is a security. Derivatives based on this interest rate have legal recognition

under SCRA.

Correct Answer

False

Your Answer

False

Select The Blank

Question

For issues upto Rs. 50 crores the number of lead managers will not exceed

________.

Correct Answer

2

Your Answer

2

Match The Following

Question

Correct Answer

Your Answer

Share buy back is a way of

Returning surplus cash to the shareholders

Have to consider buy back

Dutch Auction

Price of the Buy back is done by the shareholders

Price of the Buy back is done by the shareholders

Open market purchases

No minimum price stipulation

No minimum price stipulation

Companies holding more than 90% equity

Can be delisted

Can be delisted


Question

Under section 11 B of SEBI act how many issuers were debarred?

Correct Answer

1

Your Answer

1

Select The Blank

Question

The continuing growth in ________ was one of the factors that contributed to the

growth of credit rating.

Correct Answer

Information technology

Your Answer

Information technology


Question

What was the turning point in the working of Indian capital markets?

Correct Answer

Establishment of NSE

Your Answer

Establishment of NSE


Question

What do you understand by capital markets ?

Correct Answer

Market for long term funds and investments in long term instruments

Your Answer

Market for long term funds and investments in long term instruments

Select The Blank

Question

In February 2004, UTI sought permission of SEBI to prematurely close ________

schemes.

Correct Answer

7

Your Answer

7


Question

What are the limitations of refinance facility?

Correct Answer

Cannot exceed 5 times NOF , Not to exceed 50% of total Loan funds of HFC’s , Not

to exceed 15 % of NOF of NHB

Your Answer

Cannot exceed 5 times NOF , Not to exceed 50% of total Loan funds of HFC’s , Not

to exceed 15 % of NOF of NHB


Question

What is the amount invested by the FII’s in the Indian Capital market?

Correct Answer

US$14 bn

Your Answer

US$14 bn

True/False

Question

The buy back of shares by Indian corporates has been very successful in India.

Correct Answer

False

Your Answer

False

Select The Blank

Question

The NSE Nifty index comprises of ________companies.

Correct Answer

50

Your Answer

50


Question

Who is required to make a public announcement ?

Correct Answer

Acquirer

Your Answer

Acquirer


Question

What are the norms for Approval of Housing finance companies by NHB?

Correct Answer

Minimum paid up capital 1 crore , At least 2 directors , Any appointment of

auditors

Your Answer

Minimum paid up capital 1 crore , At least 2 directors , Any appointment of

auditors


Question

What are the major factors influencing portfolio decisions?

Correct Answer

Investor characteristics , Liquidity needs and tax considerations , Investment and

interest rate risk

Your Answer

Investor characteristics , Liquidity needs and tax considerations , Investment and

interest rate risk


Question

What was the reason for not introducing rolling settlements earlier in India?

Correct Answer

Lack of depositories

Your Answer

Lack of depositories


Question

What is the main objective of the promoting Discount and finance house of India

(DFHI) ?

Correct Answer

Increasing transactions of money market assets

Your Answer

Increasing transactions of money market assets

True/False

Question

A portfolio manager need not necessarily sell or purchase securities separately for

each client.

Correct Answer

False

Your Answer

False


Question

During the budget 2003 – 04, Finance Minister made some announcements which

he hopes will make investors think in terms of returning to stock market :-

Correct Answer

No capital gains tax on investment made in equity after 1/3/03 held for 1 year ,

Removal of income tax on dividends in the hands of receiver

Your Answer

No capital gains tax on investment made in equity after 1/3/03 held for 1 year ,

Removal of income tax on dividends in the hands of receiver , Investors income tax

on dividend reduced to 12.5%


Question

What is the time frame to submit a report to SEBI for acquisition transactions

arising out of firm allotment in public issues right issues etc?

Correct Answer

21 days

Your Answer

21 days


Question

Who can buy or sell securities on containing the certificate of registration?

Correct Answer

Underwriter , Merchant banker , Investment advisor

Your Answer

Merchant banker


Question

Which company was responsible for spreading the equity culture in India ?

Correct Answer

Reliance Industries

Your Answer

Reliance Industries


Question

When is the share of the target company deemed to be frequently traded

Correct Answer

If the turnover in the preceding 6 months prior to the month in which PA is made is

m ore than 5%

Your Answer

If the turnover in the preceding 6 months prior to the month in which PA is made is

m ore than 5%


Question

What are the facilities offered by NSDL?

Correct Answer

Enable surrender and withdrawal of securities to and from the depository ,

Maintain the investor’s holdings in an electronic form , Effect settlement of

securities traded on exchanges

Your Answer

Enable surrender and withdrawal of securities to and from the depository ,

Maintain the investor’s holdings in an electronic form , Take active part in the

trading of securities


Question

What is a Point of sale terminal?

Correct Answer

Mechanism for collecting debit card payments

Your Answer

Member establishment where the sale is effected


Question

What must be the quality of a good portfolio manager?

Correct Answer

Sound General knowledge , Analytical ability and marketing skills , Experience

Your Answer

Sound General knowledge , Analytical ability and marketing skills , Experience

True/False

Question

SEBI can investigate and inspect books of accounts and records of insiders.

Correct Answer

True

Your Answer

True

True/False

Question

The depository can legally transfer beneficial ownership.

Correct Answer

True

Your Answer

True

True/False

Question

The issue price for placement portion and net offer to public are not the same.

Correct Answer

False

Your Answer

False


Question

What is Discretionary Portfolio management service ?

Correct Answer

Client gives his money for investment to the portfolio manager and leaves it to him

to make all the investment decisions.

Your Answer

Client gives his money for investment to the portfolio manager and leaves it to him

to make all the investment decisions.

Select The Blank

Question

In case of a public issue by a listed company participation by promoters in the

proposed issues in excess of the required minimum percentage shall also be looked

in for a period of ________.

Correct Answer

1 year

Your Answer

1 year

True/False

Question

RBI has permitted all commercial banks, financial institutions and large corporates

to issue certificate of deposits.

Correct Answer

False

Your Answer

False

Match The Following

Question

Correct Answer

Your Answer

Charge card

Form of plastic money

Form of plastic money

Warning Bulletin

Authenticity test

Authenticity test

Credit information company

SBI, HDFC bank

SBI, HDFC bank

Credit card issuing company

Visa/Master Card

Visa/Master Card

Posted in Capital Market, SCDL Assignments, SCDL Solved Assignment | Leave a comment

Exim Policies and Procedures-SCDL AssignmentPosted on January 5, 2010 by assetventures

True/False

Question

In case of Free of cost imported raw material, value addition would be computed

by adding Notional Value of free of cost material to both CIF value of imports and

FOB value of exports.

Correct Answer

True

Your Answer

False

Select The Blank

Question

Authorised Air Port for export consignments is________.

Correct Answer

Nagpur

Your Answer

Ranchi

Select The Blank

Question

Market Development Assistance is given to Exporters having annual Export

turnover upto Rs.________.

Correct Answer

5 Crs

Your Answer

5 Crs

Match The Following

Question

Correct Answer

Your Answer

SEZ

Special Economic Zones

Special Economic Zones

BOA

Board of Approval

Board of Administrators

EPZ

Export Processing Zones

Exempted Processing Zones

OBU

Offshore Banking Units

Offshore Banking Units


Question

License holder shall furnish following details of material being imported :-

Correct Answer

Specifications , Technical Characteristics , Pricing

Your Answer

Specifications , Technical Characteristics , Quality control report of country of

origin


Question

Special Economic Zones were created to :-

Correct Answer

Boost manufacturing , Augment exports , Generate employment

Your Answer

Boost manufacturing , Augment exports , Generate employment

True/False

Question

Deemed export benefits are sanctioned by DGFT without claims.

Correct Answer

False

Your Answer

False

True/False

Question

Private sector cannot develop Special Economic Zones.

Correct Answer

False

Your Answer

True


Question

Under Advance License goods imported may be used in any of the units of :-

Correct Answer

License Holder , Jobber , Supporting manufacturer

Your Answer

License Holder , Jobber


Question

The major functions of Export Promotion Council (EPC) are

Correct Answer

Provide commercial information , Organise trade fairs, exhibitions , Promote

interaction between trade and Government

Your Answer

Provide commercial information , Organise trade fairs, exhibitions , Bail out

exporters in case of losses


Question

Documents required for supplies made against Advance License are :-

Correct Answer

Xerox copy of Purchase order /Contract

Your Answer

Bank Guarantee


Question

For EOU units Disposal of used packing material will be allowed on payment of

duty on :-

Correct Answer

Transaction Value

Your Answer

CIF value


Question

Import of Capital Goods is allowed for :-

Correct Answer

Jigs , Fixtures , Dies

Your Answer

Jigs , Fixtures , Dies


Question

Major function of Export Promotion Councils is :

Correct Answer

Offer Professional advise to exporters

Your Answer

Offer Professional advise to exporters


Question

Sale by EOU to SEZ units is treated as :-

Correct Answer

Physical exports

Your Answer

Deemed exports


Question

DGFT may issue Advanced License, where SION does not exists, based on self

declaration, based on :-

Correct Answer

Undertaking by the applicant , Final adjustments as per adhoc SION , Adhoc norms

fixed category

Your Answer

Final adjustments as per adhoc SION , Adhoc norms fixed category , Track record

of exporter

True/False

Question

Foreign exchange earning by way of Equity Participation and donations will not be

entitled for duty credit.

Correct Answer

True

Your Answer

False


Question

FTWZ is entitled for :-

Correct Answer

Free Foreign Exchange Transactions

Your Answer

Transaction only with advance payments


Question

Objective of Foreign Trade Policy is to:

Correct Answer

Double our Share in Global Market within next 5 years

Your Answer

Double our Share in Global Market within next 5 years


Question

Under International Trade Agreements India is required to :-

Correct Answer

Eliminate Quantitative restrictions on imports

Your Answer

Eliminate Quantitative restrictions on imports

Select The Blank

Question

Foreign Trade Policy aims to act as an effective instrument of economic growth by

giving thrust to ________.

Correct Answer

Employment Generation

Your Answer

Increase trade


Question

In order to obviate need for litigation , Foreign Trade Policy lays down :

Correct Answer

Grievance Redressal Mechanism

Your Answer

Grievance Redressal Mechanism

Select The Blank

Question

Four Star Export House should have minimum export performance of Rs.________.

Correct Answer

1500 Crs

Your Answer

1500 Crs


Question

Granite sector EOU may supply capital goods inputs to :-

Correct Answer

Farms/Fields/Quarries directly

Your Answer

Manufacturing bases only

Select The Blank

Question

FTWZ is expected to address the issues of ________.

Correct Answer

Global Trading network

Your Answer

Star Trading Houses


Question

Fulfillment of Export obligation for licenses with duty saved of Rs.100 Corers or

more is valid only if :-

Correct Answer

It is 8 times the duty saved on capital goods , It is fulfilled within 12 years for

issuance of license , Initial 5% custom duty has been paid

Your Answer

It is 8 times the duty saved on capital goods , It is fulfilled within 12 years for

issuance of license , Initial 5% custom duty has been paid

Select The Blank

Question

EXIM Licensing is a________ function of Board of Trade under Foreign Trade Policy

Correct Answer

Regulatory

Your Answer

Promotional

Select The Blank

Question

Special Economic Zones will located in areas which will be technically treated as

________.

Correct Answer

Foreign Territory for applicability of domestic legislations

Your Answer

Financially independent

True/False

Question

All imported goods shall be subject to domestic laws, rules, orders, regulations.

Correct Answer

True

Your Answer

True

True/False

Question

An EPCG License holder may source capital goods from domestic leasing company.

Correct Answer

True

Your Answer

True


Question

Deemed exports is beneficial to Indian buyers because :-

Correct Answer

It reduces costs in supply chain management , After sales service is easier , Saves

foreign exchange

Your Answer

It reduces costs in supply chain management , Saves foreign exchange

True/False

Question

In Special Economic Zones Domestic Laws will not be applicable.

Correct Answer

True

Your Answer

False


Question

Export promotion units may be engaged in :-

Correct Answer

Manufacturing activities , Provision of Services , Trading activities

Your Answer

Provision of Services , Trading activities , Consultancy services


Question

Minimum investment required for FTWZ is :-

Correct Answer

100 Crorers

Your Answer

125 Croers


Question

Department of commerce allots funds to the states on following criteria:

Correct Answer

Growth in exports

Your Answer

Domestic market conditions

Select The Blank

Question

Latest EXIM policy is valid for the period of ________.

Correct Answer

2002-2007

Your Answer

2002-2007

True/False

Question

Gopalpur is the entitled sea port for export consignments.

Correct Answer

False

Your Answer

True

Select The Blank

Question

Under International Trade Agreements India is required to eliminate________ on

our imports.

Correct Answer

Quantitative restrictions

Your Answer

Red tape in the transaction processing

Select The Blank

Question

Industrial cluster town of Tirupur is famous for production of ________.

Correct Answer

Hosiery items

Your Answer

Fire Crackers

Select The Blank

Question

The exporter shall furnish ________ Returns to the Registering Authorities

Correct Answer

Quarterly

Your Answer

Quarterly

True/False

Question

Sub Contracting is allowed provided products are dispatched directly form EOU

premises.

Correct Answer

True

Your Answer

False

True/False

Question

Import of second hand (maximum 3 years old) capital goods are allowed.

Correct Answer

False

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

CIF

Cost Insurance Freight

Cost Insurance Freight

100% EOU

100% Export Oriented Units

100% Export Oriented Units

SEZ

Special Economic Zone

Special Economic Zone

EPCG

Export Promotion Capital Goods

Export Promotion Credit Guarantee


Question

Under Market Development Assistance Government provides

Correct Answer

Expenses for trade fairs abroad , Expenses for buyer /sellers meet , Foreign travel

Your Answer

Expenses for trade fairs abroad , Expenses for buyer /sellers meet


Question

Benefits to Star Export Houses are

Correct Answer

Custom clearances on Self Declaration basis

Your Answer

Custom clearances on Self Declaration basis

Site Title: E-Business and E-Commerce Management, Fourth Edition

Book Title: E-Business and E-Commerce Management, Fourth Edition

Book Author: Chaffey

Location on Site:

Student Resources > Chapter 10: Change management > Multiple choice questions: set A

Date/Time Submitted:

June 15, 2011 at 6:58 PM (UTC/GMT)

Summary of Results

21% Correct of 19 Scored items:

4 Correct: 21%

15 Incorrect: 79%

15 total questions in quiz (with 1 question containing

multiple pairs), for a total of 19 scored items More

information about scoring

1. Which of these sequences is correct for the systems development lifecycle?

Your Answer:

None of the above.

Correct Answer:

Initiation, analysis, design, build.

2. Why is it often necessary to revisit previous stages in the systems development lifecycle?

Your Answer:

All of the above.

3. Estimation includes:

http://help.pearsoncmg.com/site-help/en/default_CSH.htm#scoring

http://help.pearsoncmg.com/site-help/en/default_CSH.htm#scoring

Your Answer:

all of the above.

Correct Answer:

the work breakdown structure.

4. Monitoring is:

Your Answer:

none of the above.

Correct Answer:

assessing progress on tasks.

5. Resourcing is:

Your Answer:

none of the above.

Correct Answer:

allocating staff to tasks.

6. A system sponsor is/are:

Your Answer:

none of the above.

Correct Answer:

a senior manager or board member who have bought into the e-

business initiative.

7. Which of the following is the lowest risk, least extent of change?

Your Answer:

None of the above.

Correct Answer:

Business process automation.

8. Which of the following is a change lever?

Your Answer:

Employee ownership.

Correct Answer:

The market and business models.

9. Which of the following is achieving management commitment?

Your Answer:

Education and training.

Correct Answer:

Active involvement by senior staff.

10.

Which of these approaches reduces errors in a system?

Your Answer:

Prototyping.

11.

A leadership style in managing change where widespread participation of employees occurs to define the changes required and techniques to achieve them.

Your Answer:

Collaborative.

12.

A leadership style in managing change where the management team takes the decisions, with the employees generally trusting them to do so and generally informed.

Your Answer:

Directive.

13.

Match the pairs of activities.

Option Your Answer: Correct Answer:

13.1 Strategy. B. Changing organizational structure to reflect the

importance of digital channels.

C. Alignment of organizational strategy with that for digital

channels

13.2 Structure. C. Alignment of organizational strategy with that for digital

channels

B. Changing organizational structure to reflect the importance of digital

channels.

13.3 Systems. A. The outsourcing of digital

marketing skills. D. The process for managing integration between digital campaign elements and offline

media.

13.4 Staff. E. The role of e-commerce in influencing strategy - is it top-

down or bottom-up.

A. The outsourcing of digital

marketing skills.

13.5 Style. B. Changing organizational structure to reflect the

importance of digital channels.

E. The role of e-commerce in influencing strategy - is it top-down

or bottom-up.

14.

A classic model for achieving organizational change was suggested by Lewin and Schein. It involves three stages focusing on this descriptor.

Your Answer:

None of the above.

Correct Answer:

Freeze.

15.

To assist in change management the ____________ protects the norms and values of the system; they are experienced in their job and regarded as the experts by fellow workers; they may initially be resistant to change and therefore need to be involved early.

Your Answer:

system sponsor

Correct Answer:

legitimiser