McLeodnewsJAnUARY 2012

c a r i n g i n t e g r i t yp e r s o n q u a l i t y

McLeod Values in Action5 CARInG: Overcoming weight-loss barriers6 PeRsOn: Dillon Community Advisory Board7 QUALITY: Giving back...8 InTeGRITY: Volunteers at Dillon elect leaders

2 service excellence3 news Briefs4 Making Rounds9 Looking Ahead

simplifying service excellencePick one point and perfect it

contact special for the patient? What can I do to perfect this particular point in the patient’s experience?

It’s up to you to find ways to make that everyday occur rence an unexpected delight for the patient. You have the power to make that one point of contact with McLeod Health

memorable and meaningful to your customer. Now that you know what point of contact you plan

to improve upon, practice it until it’s perfect. Make that simple point of service so consistent that every customer or patient receives an excellent experience from you every time.

That’s what it means to “pick one point and perfect it.”The next step is to pick a second point. Once you’ve

perfected one point of service in the patient’s experience, pick another, and think of ways to make it a “Wow!” experience as well.

Deliver that “Wow!” so consistently that every patient or customer you touch can say that when they chose McLeod, they chose wisely.

Service Excellence is not only about what we do. It’s also about how we do it.

To help all of us understand how to deliver excellent service, our organization has spent the last three years learning together. We’ve learned about our 10 Service Excellence stan-dards, about GETS-IT scripting for customer interactions, and about the importance of doing rounds with patients.

In fact, we’ve learned so much that we might get overwhelmed if we do not find ways to keep things simple.

So, as individuals who always want to improve our customer service, how might we simplify our approach to Service Excellence? I would suggest that, for this month, you start by picking one point and perfecting it.

What “point” am I talking about? Well, think about every point of contact you have with a patient, family member, or other customer.

“Points of contact” can range from the time they enter your department, to the delivery of a service, treatment, or meal, to the time they prepare to leave. You may have several points of contact with one customer each day, or there may be just one point in the customer’s experience that you touch.

Now, make yourself a list of those points of contact that you have most often. Are there some points of contact that are very predictable?

For example, a therapist knows that he will always get the patient from her room and transport her to the therapy area every morning. Or the person who takes Room Service orders knows she will always have the same (or very similar) conversations with patients as they order their food.

The “points of contact” that you know you will have every day should help you choose your number-one personal improvement priority as you simplify your approach to Service Excellence this month.

Once you’ve chosen the point you want to perfect, ask yourself: How can I make this brief point of

McLeod Occupational Therapist John Esteves works with Skylar Nichol during one of her treatment sessions.

McLeod News l January 20122

In our continued efforts to keep our benefit plans comprehensive and affordable, we have made several changes to our prescription drug plan in the elimination of annual deductibles, introduction of predictable copays, and coverage for 90-day medication fills.

While you still have the flexibility to go to a retail pharmacy, utilizing

our Employee Pharmacy allows you to take advantage of the special pricing McLeod receives on medications. Our Employee Pharmacy has responded by expanding and enhancing the services they provide. Please review the following information to ensure that you are getting the most out of your pharmacy plan.

MAXIMIZE YOUR 2012 PHARMACY BENEFITS

TIPS FOR FASTER SERVICE• Have your physician e-scribe or call in your new 90-day prescriptions — save time and money!• While transferring your current prescription is an option, getting a new

one is often a faster method.• Always inform the pharmacy staff of any special instructions at time of

drop-off.• Please allow a few days of turnaround time for maintenance

medications (most can be ordered up to a week ahead).

ENHANCEMENT OF CUSTOMER SERVICEThe Employee Pharmacy implemented the following procedures andservice enhancements to better accommodate your pharmacy needs:• Expanded hours to better serve you o McLeod Florence: Mon-Fri, 7:30 am-6 pm o McLeod Loris & Seacoast: Mon-Fri, 2-7:30 pm o McLeod Dillon: Mon-Fri, 11 am-2 pm• A new phone system is now in place which is designed to provide some

of the following service enhancements: o Eliminate telephone hold time and reduce the time you have to wait in line to have your prescription(s) refilled. o Easy-to-follow instructions for filling and refilling your prescription(s). o Automatic fax or EScript electronic notification to your physician for refill requests. o Ability to record special fill request messages for the pharmacist.

HOW TO UTILIZE THE EMPLOYEE PHARMACYIf you currently have a prescription(s) at another pharmacy and want to

transfer it to the Employee Pharmacy: • Call the McLeod Employee Pharmacy at (777-2166) and leave your

request for a prescription transfer on the new IVR system and the employee pharmacy staff will get the prescriptions transferred for you. The IVR system will prompt you for the necessary information required to transfer your prescription.

IS A 90-DAY REFILL RIGHT FOR YOU?If you have a prescription(s) that you take regularly ask your doctor if the prescription(s) can be filled on a 90-day basis. 90-day fills will require a new prescription, but it will save you money by allowing you to receiving a three month supply for only two copays.

Your physician has several convenient ways to get your new prescription(s) to the Employee Pharmacy:• Electronically via EScript; McLeod Health’s electronic prescription

system,• By fax: 777-2950• By phone: 777-2166, Option 2.

FREQUENTLY ASKED QUESTIONSQ: How do I know if my drug is available as a generic?A: You can easily find out if your prescription is Generic, Preferred or Non-

Preferred by going to MedImpact’s website, accessible through Living Well On-Line.

Q: What if the actual cost of my generic prescription is less than the copay?

A: If you fill a prescription and the cost of the drug is less than the generic copay, you will only be charged the cost price of the prescription to a minimum fill fee of $8 (retail pharmacy) or $4 (Employee Pharmacy) per generic prescription.

Q: My generic drug used to cost significantly less than the new copay, why is this?A: This change helps keep costs affordable but also corrects an issue in

which the minimum costs for the bottles, labeling, and filling of the prescription were often not even covered through the former cost structure. A few other considerations of the new pharmacy benefit structure:

• With these changes, we have eliminated the annual $75 Prescription Deductible!!! • Instead of increasing employee premiums on health coverage for everyone, we are shifting smaller incremental costs to those who are using the plan each time they fill a prescription.

THE EMPLOYEE PHARMACY SAVES $$$!

NOTE: SPECIALTY DRUGS ARE NOT ELIGIBLE FOR THE 90-DAY FILL.Answers to your questions concerning your pharmacy benefit can also be obtained

by contacting MedImpact at 1-800-788-2949.

McLeod News l January 2012 3

McLeod Newsis published by

McLeod Marketing / Public Information.

Celia Whitten, editor (777-2695 or CWhitten@McLeodHealth.org)

Sidney Glass, photographer

www.McLeodHealth.org or www.mrmc.McLeodHealth.org

McLeod HealthRed Heart Luncheon

In Support ofAmerican Heart Association

National "Go Red for Women" Day

Heart Disease is the number one killerof women. Too many women die each year

because they weren't aware of this importantfact. Come find out how lives can be savedwhen women know the risk factors for heart

disease and the signs and symptoms ofa heart attack.

Friday, February 3, 201212:00 p.m. to 1:00 p.m.

Free to the public • Lunch providedPlease come dressed in red.

Space is limited. To register, callMcLeod Reservations & Scheduling

777-2005 or 1-800-667-2005

McLeod Plaza Auditorium800 E Cheves StreetFlorence, SC 29506

Presented by:Dr. Jeniqua Duncan

McLeod Family Medicine Center"Women & Heart Disease"

A variety of child safety events by Safe Kids Pee Dee/Coastal, which is led by McLeod Health, are coming up soon.

Child Safety Seat Check at CiCi’s PizzaA child safety seat

check will be held at the Florence CiCi’s Pizza on Thurs., Feb. 2, from 3-6 p.m. Safety seat technicians who are certified by Safe Kids will check installation of child safety seats, correct those installed incorrectly, and edu-cate on proper installation and use. Both the safety seat and the child must be present. Expecting parents are requested to bring a seat with them.

For families who choose to have their safety seat checked, CiCi’s Pizza will be offering a coupon for a child to eat free at the restaurant. One coupon is available per car.

Safe Kids at Kids JamboreeSafe Kids Pee Dee/Coastal will be at Kids Jamboree on Sat.,

Jan. 28, from 9 a.m.-6 p.m., and Sun., Jan. 29, from 10 a.m.-5 p.m. It will be held at the Florence Civic Center. There, Safe Kids will be offering photo identification cards for children.

In addition to having the child’s picture, the ID cards list the child’s name, date of birth, height and weight, eye and hair color, any medical conditions that he or she may have, and the child’s thumbprints. The cost is $5 for one card or $20 for five.

These cards can be a valuable tool for law enforcement if a child is missing.

Safe Kids is offering Operation Medicine Drop at Kids Jamboree. Operation Medicine Drop works with local law enforcement to safely dispose of unused or expired over-the-counter and prescription medications. Those who participate in Operation Medicine Drop at Kids Jamboree will receive a free ID card for their child.

Participants are encouraged to bring their unused or expired prescription medications at this time. Drugs often are left un-secured in cabinets and on counters in the home, and uninten-tional poisoning deaths and injuries are increasing nationwide.

In addition, medicines that are flushed down the drain are turning up in rivers, lakes, streams, and wells.

For more information on any of these events, please call Safe Kids Pee Dee/Coastal at (843) 777-5021.

Safe Kids Pee Dee/Coastal

safety checks, events slatedat cici’s pizza, Kids Jamboree

McLeod News l January 20124

MAkInG ROUnDsMcLeod Florencesecurity

Our condolences go to Mike Boston, whose mother died in November.

HemodialysisCongratulations to Barbara Cooper,

who gave birth to a baby girl.Our condolences to Gwen Josey

and Diane Guinn, whose fathers recently died.

rehabilitative servicesCongratulations to John Esteves

and Ashley Williams, who both received Merit Awards.

information systemsCongratulations to Johnny and

Karian Griggs on the November 18 birth of their baby girl, Katherine Marie. She weighed seven pounds, four ounces.

Congratulations to Scott Walters and wife Kelly (Medical Records) on the November 28 birth of their baby boy, Luke. He weighed seven pounds, one ounce.

emergency servicesCongratulations to Heidi Dumm

and husband Jamie on the birth of their daughter, Liliana Margaret.

Best wishes to Michele Matthews on her recent marriage to Brad Girlt and to Nea McDaniel on her marriage to Baron Glover.

Congratulations to Patrick McDougal on completing his bachelor of science degree in nursing from Francis Marion University and to Jennifer King on completing her degree at the University of South Carolina to become a family nurse practitioner.

Our condolences to Amanda Hearl on the death of her grandfather.

Congratulations to the Emergency Department staff and physicians on implementing their new through-put project to decrease the door-to-doctor

time as well as the length of stay for all patients. Keep up the good work!

laboratoryOur deepest condolences and

heartfelt sympathies go out to Nancy Horrell (Core Lab) and her family on the death of her mother.

Congratulations to Erica Lane Gordon (Pathology), who was married on November 26 to Tripp Gordon. May your blessings be many in your lives ahead together!

respiratory careCongratulations to Emily Tisdale

and husband Dale, along with big sister Mary Katherine, on the December 2 arrival of a new baby girl. Whitney Olivia weighed seven pounds, 11 ounces.

cVicuOur sympathy goes to Teresa

Benton on the death of her mother and to Ashley Flowers on the death of her grandmother. Our thoughts and prayers are with both of you.

occupational HealthCongratulations to Tara Lee on

being named our Employee of the Year! We appreciate your hard work and dedication to our department and our patients.

Thank you to our staff on receiving their certification in urine drug screen collection. They are Gina Turner, Amanda Coleburn, Cynthia Bass, Kim Nobles, Brenda Altman, Jessica Thrower, Krista Montrose, Pat Glover, Kathleen Sinclair, and Bill Sherman. We appreciate your willing-ness to better serve our patients!

Family Medicine centerA big Thank You to our team

members who donated items to send to the troops during the holidays.

McLeod Darlingtonadministration

Congratulations to Mammography

for receiving a score of 100 percent compliance on the survey by the SC Department of Health and Environ-mental Control. This makes 10 years in a row! Thank you to all staff for making our Joint Commission survey such a success. You are a terrific team!

nursing administrationCongratulations to Amanda

Crowley on the December 13 birth of her daughter.

Behavioral Health Congratulations to Todd Norris

and Cori Bakazan on passing the LPC-I exam to be a licensed profes-sional counselor intern.

laboratoryCongratulations to Britanny Goode

on passing her exam for certification as a medical laboratory technician. Way to go! Certification is awarded by the American Society for Clinical Pathology.

McLeod Dillonadministration

Congratulations to Reeanna Henderson of the Hospitalist Program for earning her certification as a certified case manager. It is awarded by the Commission for Case Manager Certification.

McLeod Lorisadministration

Congratulations to the staff of our Diabetes Management program — Christie Hardee, Donna Hodges, and Deanne Fisher — who were notified that the program has received re-certification by the American Diabetes Association. We are lucky to have such a knowledgeable and successful team. Thanks for all of your hard work in educating patients and the community about all aspects of diabetes. You really do make a difference!

MCLeOD VALUes In ACTIOn

McLeod News l January 2012 5

THE VALUE OF

McLeod Health Eating Well Strategy

Not a problem, unless you eat out a lot. It’s OK to treat yourself to your favorite food on occasion.

However, if you dine out frequently, it’s important that you

make healthy meals a part of your restaurant experience.

For example, if your favorite dish comes with a rich sauce, you might ask for the sauce on the side. That way, you can control how much of it you eat.

• If you know that you’ll be eating out and eating extra calories, increase your exercise for that day.

Strategies:Here are tips you might consider so that you can enjoy your favorites and still limit calories.• Eat only half of your favorite food and save the other half

for the next day. That way, you can consume only half the calories and you get to enjoy the food more than just once.

• Limit other things you eat before or during your meal, such as appetizers, bread, side dishes, or high-calorie beverages.

• Look for ways to make your favorite foods more healthy.

MCLeOD VALUes In ACTIOnCaringObstacle:

when eating out, I like to eat my favorite foods, not something healthy.

— from Mayo Clinic: Healthy Weight for Everybody

Strategies for overcoming

weight-loss barriers

— Kitty Finklea, McLeod Health & Fitness Center

The average American eats out on average about once a day, and one out of every four Americans visits a fast-food restaurant each day. Eating out is convenient and one of the easiest ways to save time in our busy lifestyles, plus we love the taste!

The problem is that many of the foods consumed when eating out are high in calories, fat, and sodium and low in fiber. Over time, a regular intake of these type of foods can lead to weight gain and increased risk of diabetes, high cholesterol, and other health conditions.

Let’s look at some tips that can help you enjoy your meal in a restaurant without sacrificing your health! With some small, subtle “tweaks,” you can slash some of the fat and calories and still enjoy your meal!

Remember the 90/10 rule. If you eat three meals a day, seven days a week, that adds up to 21 meals. If you eat healthy 90 percent of the time, you can splurge 10 percent of the time, which means two meals a week can be considered splurge meals. For these two meals, order what you want!

Practice portion control. Meals in restaurants have grown two to five times bigger over the last 30 years. American waistlines have also grown during this period!

To offset large portions, try ordering a kid’s meal or smaller serving (such as an appetizer or tapas menu). You can also split a meal with a friend or family member or go

ahead and ask for a takeout box and put half of it away before you start eating.

Order the “extras” on the side. Dressing, butter/margarine, creamy sauces, and gravies adds 100-150 calories per tablespoon. If you order the extras on the side, you control the amount of calories and fat added. You can dip your fork in the dressing or sauce before you spear a bite. Another helpful tip for added fats is to drizzle, not drown!

Sandwich Savvy. Add the lettuce, tomato, or other veggies, along with mustard and ketchup. Watch out for mayonnaise, cheese, bacon, and other high-fat, high-calorie add-ons. Even leaving off one of the add-ons saves more than 100 calories! Instead of fries or regular chips, order a salad or baked chips on the side more often.

Watch out for liquid calories. Sweet tea, regular soda, juice, and alcohol all provide a significant calorie and sugar load. Instead, order an non-caloric drink or water. Add a dash of lemon or lime to your water for more flavor.

Looking for more ideas and hands-on strategies to achieve and maintain a healthier lifestyle?

Join Mcleod Health and Fitness center in January and pay nothing until February.

Call 843-777-3000 for more information.

McLeod News l January 20126

THE VALUE OF

MCLeOD VALUes In ACTIOn MCLeOD VALUes In ACTIOnPerson

Four new members recently have been added to the Community Advisory Board at McLeod Dillon. Moses Heyward of Dillon, the director of Dillon County Disaster Preparedness; Tonny McNeil of Dillon, the director of Dillon County Economic Development; James Calvin McRae of Latta, who is retired from DuPont and serves on the Dillon County Board of Education; and Pat Townsend of Lake View, co-owner of Townsend’s Furniture Company, have agreed to serve on the advisory board.

This Community Advisory Board includes community leaders from Dillon County. Members review strategic issues and challenges facing the medical center, the health- care industry, and the surrounding communities. Members offer advice and recommendations to the McLeod Dillon administrator.

Glenn Greene III, vice president and branch manager of First Bank in Latta, has agreed to serve as Chairman. Douglas Lynn of Dillon, vice president of Dillon Truck and Tractor Implement Co., has been re-appointed to serve a second term and will serve as Vice Chairman.

At the October board meeting, members recognized Diane Finklea for her service as Chairman during the 2011 year and Yolanda McCormick of the Dillon County Library System for serving her second term on the board.

In addition, the McLeod Dillon Community Advisory Board includes Larry Abraham of Lake View, chief deputy of the Dillon County Sheriff ’s Department; Kitty Arnette of Dillon, a nurse who is retired from the Dillon County Health Department; Lynn Bowman of Dillon, council clerk with the City of Dillon; Dan Bozard of Dillon, president and chairman of Dillon Provision Co.; Bryant Brown of Latta, a pharmacist at Latta Drug Company; Randy Brown of Dillon, director of operations at Perdue Farms; Ruby Carter of Dillon, a retired educator; J. Todd Davis of Dillon, owner of Benefit Designs and Mayor of Dillon; Jamie Estes of Dillon, Dillon County treasurer; John Kirby of Latta, superintendent in the Latta School System; Pat Laird of Lake View, a retired educator; Anita Mace of Latta, a nurse at Latta Middle/High School; Lee McCallum of Dillon, human resources manager at Harbor Freight; O. K. McCutcheon Jr. of Dillon, general manager at Wix Filtration Products; Felix McLellan Jr. of Dillon, president of Dillon Insurance Agency; Jackie Rowland of Dillon, county director of Dillon County Depart ment of Social Services; Ray Stephens of Dillon, city executive of First Citizens Bank; and Jackie Thomas of Dillon, owner of Thomas Florist and Gifts.

Serving as ex-officio members are McLeod Dillon Chief of Staff Dr. Michael Sutton, McLeod Dillon Volunteer Auxiliary President Patti McInnis of Clio, and McLeod Dillon Admin is trator Debbie Locklair.

Diane Finklea

community advisory Boardin Dillon selects new members

Greene, Lynn will lead groupGlenn Greene III Douglas Lynn

McLeod News l January 2012 7

THE VALUE OF

MCLeOD VALUes In ACTIOnQuality

Cathy Tesauro of Human Resources in Florence contributed food to the holiday food drive for Harvest Hope Food Bank. Cathy’s team, Hunger Healers, won the competition between divisions, with 2310 pounds of food collected. Hunger Healers was led by administrators Tim Hess, Coy Irvin, Dale Locklair, and Mike Rose. Together, the seven teams collected more than four tons of food.

In addition to being part of the winning Hunger Healers team, Family Medicine Center in Florence collected these items to send to military troops. They sent over-the-counter medications, first aid supplies, snacks, personal care items, batteries, pens and paper, and entertainment items such as footballs and playing cards. The Faculty won the internal competition by contributing more than 800 pounds of food for Harvest Hope Food Bank.

Kathryn Arnette (R) and Willie Haggins (back), both of Security at McLeod Dillon, represented the Mission Awareness Team and delivered food to Joni Spivey (L to R) and Jeanette Freitas of the Dillon County Council on Aging. The McLeod Dillon team also collected food for the Harvest Hope Food Bank.

Team members at McLeod Loris recently experienced the joy of giving back to the community. Christy Allsbrook (L) and Stacey Mott (R) presented more than $600 of toys donated by employees to Tom Reichert of Open Hearts Community Outreach. The toys made Christmas special this year for many area children.

Giving back...It’s a lesson that we all have been taught as children by our

parents — “It’s better to give than to receive.” For the holiday season at the end of last year, the McLeod Health Family, led by the Employee Appreciation Team, put that lesson into practice.

Throughout each hospital, teams donated food, bought gifts and clothes for needy families, and enjoyed that satisfying

feeling of helping others. In addition to the efforts listed below, McLeod Physician Associates held a competition among its 50 practices. McLeod Orthopedics won by collecting 650 items to donate.

McLeod Darlington collected almost 400 pounds of food for the Darlington food bank The Lord Cares. They adopted clients at the SC Disabilities Board, as well as their patients in the swing-bed unit and a family who has a child with special needs.

Several departments also adopted families, including NICU, which gave toys and clothes to women and children at the Chrysalis transitional shelter.

McLeod News l January 20128

THE VALUE OF

MCLeOD VALUes In ACTIOnIntegrity

At the annual meeting on November 10, officers for the Volunteer Auxiliary at McLeod Dillon were named to serve in leadership roles for this year.

The officers are Patti McInnis, presi-dent; Susan Kannaday, vice president; Beth Cottingham, treasurer; Linda Dutton, secretary; Jan Austin, director; and Christine Carmichael, director. The group met for its annual meeting at the Twin Lakes Country Club in Dillon.

The Auxiliary promotes McLeod Dillon through its volunteer efforts. Volunteering many hours per month, they operate the Pink Dogwood gift shop and give of their time at hospital functions, in the Cardiac Rehab department, welcoming visitors in the hospital’s front lobby, and at Red Cross blood drives.

Proceeds from the gift shop and other annual fundraisers have been used to purchase state-of-the-art medical equipment and other items that enhance patient care for McLeod Dillon. Auxiliary members have established a scholarship fund to encourage deserving individuals in Dillon County to further their educa-tion in health-related careers.

Since 2006, they have made donations of approximately $69,000 through their various projects. For several years, they have made dona-tions to McLeod Hospice for both the renovation project on the McLeod Dillon campus and for the expansion of the McLeod Hospice House in Florence.

With the expansion of the McLeod Dillon Emergency Department, the Auxiliary pledged $25,000 to the

“One Vision, One Future” campaign.Last year, the Auxiliary again pro-

vided two $1,000 scholarships, ap-proved the purchase of an electrical stimulation/ultrasound unit and a wheelchair for the Physical Therapy department, continued the Literacy for Newborns project, and continued the pledge for the new Emer gency Department facility. Contributions during 2011 totaled approximately $11,000.

The support of the Volunteer Auxiliary provides McLeod Dillon with items that improve the hospital experience for both patients and their family members.

For information on joining the Volunteer Auxiliary, please contact the Administration Office of McLeod Dillon at 487-1381.

New officers for the Volunteer Auxiliary at McLeod Dillon are (L to R) Beth Cottingham, treasurer; Susan Kannaday, vice president; Patti McInnis, president; Linda Dutton, secretary; Christine Carmichael, director; and Jan Austin, director. Beth Rouse (R) the outgoing president, received a plaque to commemorate her service to the group.

Dillon volunteers elect leadersto continue philanthropic work

McLeod News l January 2012 9

coMMunity eVentsMobile Mammography unit screenings (Call 777-2095.)

Tues., Jan. 17, 8:30 am-3:45 pm, Pate Medical Associates, BishopvilleThurs., Jan. 19, 8:30 am-4 pm, McLeod Family Medicine JohnsonvilleTues., Feb. 7, 8:30 am-4 pm, McLeod Family Medicine TimmonsvilleWed., Feb. 8, 9 am-4 pm, Live Oak Medical Center, Lake City

special oBserVancesJanuary is: Age-related Macular Degeneration/Low Vision Awareness Month, National Birth Defects Prevention Month, Blood Donor Month, Cervical Health Awareness Month, Family Fit Lifestyle Month, Fiber Focus Month, National Glaucoma Awareness Month, National Radon Action Month, Thyroid Awareness MonthJan. 8-14 — National Folic Acid Awareness WeekJan. 22-28 — Healthy Weight Week, National Nurse Anesthetists WeekFri., Feb. 3 — National Wear Red Day, Give Kids a Smile Day

american red crossblood drive

Register for a donation time by calling 777-4214

or at www.GiveLife.org/index.cfm?

Sponsor=McLeodor call 777-2005.

Bring a first-time donor and be entered into the drawing for prizes.

Your donation not only saves lives but also helps McLeod

receive discountson blood products.

looKing aHeaD

training prograMspee Dee aHec: sickle cell Disease Management (Call 777-5343.) Tues., Jan. 17, 9 am-1 pm, Family Medicine Center, classrms A & Bpee Dee aHec: Developing activities that have Meaning & Work for individuals with Dementia (Call 777-5343.) Fri., Jan. 20, 9 am-12:15 pmpee Dee aHec: activities & programming for Men with Dementia (Call 777-5343.) Fri., Jan. 20, 1-4:15 pm, McLeod Pavilion, 5th floor auditoriumpee Dee aHec: Working therapeutically with angry children (Call 777-5343.)

Fri., Jan. 25, 9 am-4:30 pm, Family Medicine Center, classrms A & Bpee Dee aHec: De-mystifying Diabetes (evidenced-based practice of Diabetes Management) (Call 777-5343.)

Fri., Jan. 27, 9 am-4 pm, McLeod Medical Plaza, conference centerpee Dee aHec: Mental Health First aid (Call 777-5343.) Tues., Jan. 31 & Wed., Feb. 1, 9 am-1 pm, Family Medicine Center, classrms A & B

saVe tHe Date!

tues., Jan. 171-6 pm

McLeod DillonAuxiliary Room

3rd thursday with Kohl’s safe seats

(monthly) Thurs., Jan. 19, 4-7 pm, Kohl’s parking lot, Florence

(Free; bring child & child safety seat.Call 777-5021 for information.)

McLeod Industry Health FairThurs., Feb. 23

7:30 am-5 pm,McLeod Health

& Fitness Center

McLeod Health professionals will be providing a free day

of health screenings for industry employees. Includes bone density, blood pressure, body mass index, vision, cholesterol, & skin cancer.

Call McLeod Occupational Health at 777-5736 for more information.

With award-winning patient care services and a team of the country’s most highly skilled physicians and

surgeons, McLeod Heart & Vascular Institute has been the regional leader in cardiac services for more than

50 years. It’s a remarkable history that includes the first chest pain center and first open heart surgery in the

region. As well as a cardiac surgical affiliation with Cleveland Clinic, the number one ranked heart program

in the country. In addition, a newly expanded location, additions and improvements to the McLeod Heart &

Vascular Institute that enable us to provide the most convenient and accessible patient-centered care. And a

commitment to be nothing less than your most trusted and experienced choice for heart and vascular care.

McLeodHeart & Vascular Institute

www.McLeodCardiac.org

When you have an important choice to make, go with your heart.