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Psychological Psychological Types Types & Negotiations: & Negotiations: Conflicts and Solutions Conflicts and Solutions Suggested by the Suggested by the Myers-Briggs Type Indicator Myers-Briggs Type Indicator Prof. John Barkai Prof. John Barkai William S. Richardson School of Law William S. Richardson School of Law University of Hawaii University of Hawaii

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Page 1: MBTI.ppt

Psychological Types Psychological Types & Negotiations:& Negotiations:

Conflicts and Solutions Conflicts and Solutions Suggested by the Suggested by the

Myers-Briggs Type IndicatorMyers-Briggs Type Indicator Prof. John BarkaiProf. John Barkai

William S. Richardson School of LawWilliam S. Richardson School of LawUniversity of HawaiiUniversity of Hawaii

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Preferences

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Write your name

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Myers-Briggs Preferences

Extraversion – IntroversionSensing – IntuitiveThinking – Feeling

Judging - PerceivingE – IS – NT – FJ - P

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Extraversion or

Introversion

E -I

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Description

Extraverts

Outer directed

Energy & excitement

Love "people" action

Introverts

Inner directed

Quiet

People drain them

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Communication Style

Extraverts

• Fast & talkative• Think out loud• Ready, fire, aim

Introverts

• Slow & quiet• Internally thoughtful• Ready, ready, ready

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Negotiating with them

Extraverts

• Small talk is ok• Ask open-ended

questions• Impasse?

Change energy

Introverts

• Draw them out• Give them time to

think• Send it in writing

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Tips for you

Extraverts

• Slow down & listen• Warn them about you• Get them to

brainstorm

Introverts

• Be clear & forceful• Once is not enough• Smile

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Judgment or

Perception

J-P

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Description

Judgers

Like control & structure

Want to get it decided

Aggressive at decisions

Perceivers

Want more information

Keep options open

Dislike schedules

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Communication Style

Judgers

Discuss aggressively

Quick to decide

Blame someone else

Perceivers

Informal style

Love to brainstorm

Discuss contingencies

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Negotiating with them

Judgers

They need structureGet details before closure

They sound more definite than they are

Perceivers

Don't constrain them

Last minute changes

Help them select options

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Tips for you

Judgers

Have all the facts?

Avoid fast conclusions

Allow others some time

Perceivers

Reduce the options

Assert your preferences

Just pick one

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Sensing or

Intuition

S-N

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Description

Sensors

• The 5 senses• Practical reality• Status quo

Intuitivies

• Possibilities• See the Big Picture• Theoretical overview

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Communication Style

Sensors

• Hear things literally• Step-by-step• They don't brainstorm

Intuitives

• Jump around a lot• Hear things figuratively• Consider facts as limits

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Negotiating with them

Sensors

• Stay in "here-and-now"• A concern for history• Factual & detailed

Intuitives

• Brainstorm novel ideas• Metaphors & analogies• Assist getting to action

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Tips for you

Sensors

• More than just the facts• Peel the onion• Same fact cuts both

ways

Intuitives

• Stick to the issues• Settle easy things first• Don't overlook details

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Thinking or

Feeling

T-F

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Description

Thinkers

• Objective• Logical• Focus on the task

Feelers

• Subjective values• Harmony • Sociable & friendly

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Communication Style

Thinkers

• Brief & concise• Impersonal terms• Pros & Cons

Feelers

• Talk story• Friendly• Perhaps time consuming

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Negotiating with them

Thinkers

• Be logical & organized• Cost-benefit analysis• Avoid emotions

Feelers

• Be interested in people• Start with agreements• Don't criticize them

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Tips for you

Thinkers

• Allow some emotions• Find out what they feel• Any "people" issues?

Feelers

• Don't take it personally• Be brief & don't repeat• Forget harmony this time

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ISTJ“Take Your

Time and Do It Right”

ISFJ“On My Honor,

to Do My Duty…”

INFJ“Catalyst for

Positive Change”

INTJ“Competence + Independence =

Perfection”

ISTP“Doing the Best

I Can With What I’ve Got”

ISFP“It’s the

Thought That Counts”

INFP“Still Waters Run Deep”

INTP“Ingenious

Problem Solvers”

ESTP“Let’s Get

Busy!”

ESFP“Don’t Worry, Be Happy”

ENFP“Anything’s

Possible”

ENTP“Life’s

Entrepreneurs”

ESTJ“Taking Care of

Business”

ESFJ“What Can I Do

For You?”

ENFJ“The Public

Relations Specialist”

ENTJ“Everything’s Fine – I’m in

Charge”

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ISTJInspector

ISFJProtector

ISTPAnalyser

ISFPSupporter

TYPE Table Quadrants

INFJCounsellor

INTJInvestigator

INFPIdealist

INTPArchitect

ENFPImproviser

ENTPCatalyst

ENFJMentor

ENTJStrategist

ESTPTrouble Shooter

ESFPEnergiser

ESTJCo-ordinator

ESFJHarmoniser

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