MBI Summer School 2010:Collaboration in OutsourcingTopics List

AgendaCall day – sponsorship callsTravel insuranceTasks

◦News on the Taj Mahal trip◦Internal flights progress◦Accommodation bookings

Outsourcing timeline

SponsorshipTry on your ownParticipation grade bonus for those who

manage to find sponsorshipContact Sticky and A-eskwadraat

◦Martin, Koen B - Sticky, Vin, deadline 20 May.◦Teo, Jona, Martijn– ask Jasper - A-eskwadraat,

20 May.Consolidate all data into Celerity

◦Martin & Tomas@all - Contact Teo for sponsorship lettersKoen – get in the press, 20 May

Travel InsuranceMake it on your ownThe following website could do

◦http://www.ips-lippmann.nlKeep/request invoice/receipt

Taj Mahal TripTrain tickets bought

◦Good job, Jonathan & Martijn◦Interesting info regarding the

tickets?What about a guide in Agra?

◦Sander, Jona, Martijn, guide – 30 May

Internal flightsWe were supposed to make the

bookings today Progress/Status

◦Wait for the Jet offer◦Till next Monday◦Jona – ask Sandra for an advanced

payment to Sjaak’s account – 13.05

Accommodation bookingsThere was a deadline yesterday

◦Delhi (Koen) – next Thursday 20.05◦Suzanne G (Hyderabad)◦Alex (Bangalore)

Payment method◦Estimation – Martijn◦Arrange downpayment with Sandra –

Koen H◦30.05

Outsourcing timelineNotable events and history of

outsourcingSource

◦http://ww2.itweb.co.za/sections/features/outsourcing/feature0703120705.asp

With a slight technology focusContact team – proposals for

what companies we want to visit – Koen B, 20.05

The beginning (before 20th century)1776

◦Adam Smith, ‘The Wealth of Nations’, discusses a theory of competitive

advantage, extracting the notion of outsourcing as a way to cut costs by hiring cheaper labour in less developed countries.

1830s◦England's textile industry is so efficient

that eventually Indian manufacturers can't compete, and work is outsourced to England.

Who would think so?1830s

◦England's textile industry is so efficient that eventually Indian manufacturers can't compete, and work is outsourced to England.

The 1960s1960s

◦ It becomes common to outsource tasks that involve massive amounts of information, such as data processing, to external vendors, due to the large costs and physical storage requirements associated with computers.

1962 (the vision…)◦ JCR Licklider of MIT publishes a paper

discussing his "Galactic Network" concept. He envisions a globally interconnected set of computers through which everyone can quickly access data and programs from any site.

Still the 1960s1963

◦Electronic Data Systems signs an agreement with Blue Cross of Pennsylvania for the handling of its data-processing services. It's the first time a large business has turned over its entire data-processing department to a third party.

1969 – birth of ARPAnet

The 1970s1970s

◦Payrolls - it is common for computer companies to export their payrolls to outside service providers for processing.

1970 – first device resembling a PC

1972 – computer chat becomes possible

The 1980s1980s:

◦Outsourcing enters the business lexicon. Accounting services, payroll, billing and word processing all became outsourced work.

1980◦Widespread development of

workstations, PCs and LANs.

The 1980s1989

◦Outsourcing is formally identified as a business strategy.

◦Eastman Kodak outsource the IT systems that underpin its business to IBM, a revolutionary move for business and seen as a watershed event.

The 1990s1990s

◦Outsourcing becomes very profitable with the advent of the WWW.

◦Cost savings and non-core activities As organisations begin to focus more on

cost-saving measures, they start to outsource those functions necessary to run a company but not related specifically to the core business.

The 1990s1991

◦WWW developed at CERN, Tim Berners-Lee

1998 ◦Outsourcing is a $100 billion per

year industry

The 21st century2003

◦Outsourcing - 300 billion in global revenues 3 times increase since 1998

Today – or 6th MayThe press

◦India’s top IT firms (i.e. Tata, Infosys, Wipro) are trying to garner again deals worth $38 billion.

◦Deals range from $1 mil. to 1 bil.

Questions?