48
MBA782.Proj.Mgmt.A CAJ8.03.1 Definition of Project Management Work Breakdown Structure Project Control Organizational Structures Critical Path Scheduling CPM with a Single Time CPM with Three Activity Time Estimates Operations Management Project Management

MBA782.Proj.Mgmt.ACAJ8.03.1 Definition of Project Management Work Breakdown Structure Project Control Organizational Structures Critical Path Scheduling

Embed Size (px)

Citation preview

MBA782.Proj.Mgmt.A CAJ8.03.1

• Definition of Project Management

• Work Breakdown Structure

• Project Control

• Organizational Structures

• Critical Path Scheduling– CPM with a Single Time– CPM with Three Activity Time Estimates

Operations Management

Project Management

MBA782.Proj.Mgmt.A CAJ8.03.2

Project Management

• Project

– series of _______ jobs usually directed toward some

________ output and requiring a ______________ period of time to perform.

• Project Management

– planning, directing, and controlling __________ (people, equipment, material) to meet the technical, cost, and time ______________ of the project.

MBA782.Proj.Mgmt.A CAJ8.03.3

• Construction of a new building

• Installing a large computer system

• Introducing a new product

• Hosting a business conference

• Moving a department to a new building

• Earning a graduate degree

Project Management

Examples

MBA782.Proj.Mgmt.A CAJ8.03.4

Work Breakdown Structure

Program

Project 1 Project 2

Task 1.1

Subtask 1.1.1

Work Package 1.1.1.1

Level

1

2

3

4

Task 1.2

Subtask 1.1.2

Work Package 1.1.1.2

MBA782.Proj.Mgmt.A CAJ8.03.5

Work Breakdown Structure

• Allow the elements to be worked on _______________

• Make them ________________ in size

• Give _____________ to carry out the program

• Monitor and ____________ the program

• Provide the required _____________

MBA782.Proj.Mgmt.A CAJ8.03.6

Organizational StructurePure Project--Advantages

• The project manager has ______ authority over the project

• Team members report to ______ boss

• Shortened communication lines

• Team pride, motivation, and commitment are _____

MBA782.Proj.Mgmt.A CAJ8.03.7

Organizational StructurePure Project--Disadvantages

• Duplication of resources

• Organizational goals and policies are ___________

• ______ of technology transfer

• Team members have no functional area ”_______ "

MBA782.Proj.Mgmt.A CAJ8.03.8

Functional Project

President

Research andDevelopment

Engineering Manufacturing

ProjectA

ProjectB

ProjectC

ProjectA

ProjectB

ProjectC

ProjectA

ProjectB

ProjectC

MBA782.Proj.Mgmt.A CAJ8.03.9

Organizational StructureFunctional Project--Advantages

• A team member can work on ___________ projects

• Technical expertise is _________________ within the functional area

• The functional area is a ______ after the project is completed

• Critical mass of specialized knowledge

MBA782.Proj.Mgmt.A CAJ8.03.10

Organizational StructureFunctional Project--Disadvantages

• Aspects of the project that are not directly related to the functional area get ____________________

• Motivation of team members is often __________ .

• Needs of the client are __________________ and are responded to slowly

MBA782.Proj.Mgmt.A CAJ8.03.11

Matrix Project

President

Research andDevelopment

Engineering Manufacturing Marketing

ManagerProject A

ManagerProject B

ManagerProject C

MBA782.Proj.Mgmt.A CAJ8.03.12

Organizational StructureMatrix--Advantages

• Enhanced inter-functional communications

• Pinpointed responsibility

• Duplication of resources is _________________

• Functional ________ for team members

• Policies of the parent organization are ______________

MBA782.Proj.Mgmt.A CAJ8.03.13

Organizational StructureMatrix--Disadvantages

• _______ _________

• Depends on PM’s ___________________ skills

• Potential for sub-optimization

MBA782.Proj.Mgmt.A CAJ8.03.14

• Program evaluation and review technique (PERT)

– network technique typically used to scheduleR & D projects.

– developed by U.S. Navy Special Projects Office (1958) for the Polaris missile project

– uses ______________ activity time estimates to control time aspects.

– usually illustrated with __________________ (AOA) technique.

Project Management

Network Planning Methods

MBA782.Proj.Mgmt.A CAJ8.03.15

• Critical Path Method (CPM)

– Network technique typically used to schedule maintenance shutdowns of chemical processing plants

– J. E. Kelly of Remington-Rand and M. R. Walker of Du Pont (1957)

– uses _________________ time estimates to control both time and costs.

– usually illustrated with _________________ (AON) technique

Project Management

Network Planning Methods

MBA782.Proj.Mgmt.A CAJ8.03.16

• Activity

– the ______________ unit of effort that the project manager can schedule and control

• Precedence Relationship

– a sequencing __________ between related activities.

– it states that one activity cannot start until a preceding activity has been ___________.

Project Management

Network Analysis Terms

MBA782.Proj.Mgmt.A CAJ8.03.17

• Precedence Diagram

– a network diagram representation of sequencing relationships

• Critical Path

– the sequence of activities that determines the __________ possible time for completing a project

• Crashing

– analyzing time versus cost ___________ for speeding up individual activities in the project

Project Management

Network Analysis Terms

MBA782.Proj.Mgmt.A CAJ8.03.18

• Describe the project

– activities

– immediate predecessors

– time estimates

• Diagram the network

• Estimate the time of completion

• Analyze the model

Project Management

Steps in Network Planning

MBA782.Proj.Mgmt.A CAJ8.03.19

• Nodes (circles) and arcs (arrows)

• Activity on Arc

– arcs are _________ and nodes are _______– event oriented - any point at which one or more

activities are to be completed and one or more other activities are to begin

– event consumers no time or resources

• Activity on Node

– nodes are ____________ and arcs show

_____________ relationships

– activity oriented

Network Planning

Diagram the Network

MBA782.Proj.Mgmt.A CAJ8.03.20

Activity Relationship:

S precedes T, which precedes U.

AOA AON

1 2S

3T

4U

S T U

Network Planning

Diagram the Network

MBA782.Proj.Mgmt.A CAJ8.03.21

Activity Relationship:

S and T must be completed before U can be started.

AOA AON

S

T

U

1

2

3T

S

4U

Network Planning

Diagram the Network

MBA782.Proj.Mgmt.A CAJ8.03.22

Activity Relationship:

T and U cannot begin until S has been completed.

AOA AON

T

U

S

3

4

1

T

U2S

Network Planning

Diagram the Network

MBA782.Proj.Mgmt.A CAJ8.03.23

• Earliest finish time

– the earliest start time _____ the time, t, needed to complete the activity

EF = ES + t

• Earliest start time

– the earliest possible time an activity can begin

without ___________ any precedence restrictions

ES = Max [EF times of all immediately preceding activities]

Network Planning

Estimate Completion Time

MBA782.Proj.Mgmt.A CAJ8.03.24

• Latest start time

– the latest finish time ________ the time, t, required for the activity

LS = LF - t

• Latest finish time

– the latest time an activity an activity can end without ___________ the overall completion of the project.

LF = Min [LS times for all immediately following activities]

Network Planning

Estimate Completion Time

MBA782.Proj.Mgmt.A CAJ8.03.25

• Forward pass

– determining the ES and EF dates for each activity, and the _____________ possible completion date for the project.

• Backward pass

– determining the LS and LF dates for each activity to ensure that the project ________ the earliest completion date set by the forward pass

Network Planning

Estimate Completion Time

MBA782.Proj.Mgmt.A CAJ8.03.26

• Activity slack (SLACK)

– the maximum time the start of an activity can be ___________ without delaying the entire project

– the critical path is also the sequence of activities with _______ slack.

SLACK = LS - ES = LF - EF

• Critical Path

– the sequence of activities between the start and finish of a project that takes the __________ time to complete

Network Planning

Estimate Completion Time

MBA782.Proj.Mgmt.A CAJ8.03.27

Consider the following pipeline project:

Network Planning

Diagram the Network

Develop a critical path diagram and determine theduration of the critical path and slack times for allactivities ....

Activity DesignationImmediate

PredecessorTime

(weeks)Buy pipe A none 6Dig ditch B none 10Buy hydrants C none 17Lay pipe D A, B 8Install hydrants E C, D 4

MBA782.Proj.Mgmt.A CAJ8.03.28

Keep the following points in mind when constructing a network diagram:

• Always have _________ and _________ nodes.

• Avoid __________ paths to keep the diagram simple

• Use only one arrow to directly connect any two nodes

• Put activities with no predecessors at the left and

point the arrows from ______ to right.

• Be prepared to _________ the diagram several times before you create a correct and uncluttered diagram

Network Planning

Diagram the Network

MBA782.Proj.Mgmt.A CAJ8.03.29

Network Planning

Diagram the Network

Start Finish

A

t

ES EF

LS LF

MBA782.Proj.Mgmt.A CAJ8.03.30

ES, EF, LS, LF, and SLACKs:

Network Planning

Diagram the Network

Activity ES EF LS LF SLACKABCDE

Critical Path: ___________

Completion Time: _______

MBA782.Proj.Mgmt.A CAJ8.03.31

Project Management

MBA782.Proj.Mgmt.A CAJ8.03.32

Project Management

MBA782.Proj.Mgmt.A CAJ8.03.33

• What is the probability that the project will be completed by the deadline?

• Address _________________ cause by labor shortages, weather, supply delays, or accidents.

• Completion time with a set amount of risk

• Use ________________ time estimates to incorporate uncertainty into the network model.

Project Management

Probabilistic Time Estimates

MBA782.Proj.Mgmt.A CAJ8.03.34

Activity times are stated in terms of three reasonable time estimates:

• _________________ time (a): - shortest time an activity can be completed

• _________________ time (m): - best estimate of average time

• _________________ time (b): - longest time an activity can take

Project Management

Probabilistic Time Estimates

MBA782.Proj.Mgmt.A CAJ8.03.35

• Activity’s mean time (te)

and variance (2) with beta distribution

Project Management

Probabilistic Time Estimates

Meanma b Time

MBA782.Proj.Mgmt.A CAJ8.03.36

Probabilistic Time Estimates

Calculating Time Statistics

6

)4( bmate

22

6

ab

e

Activity (a) (m) (b) te 2

A 2 5 14B 6 8 22C 7 15 35D 5 8 11E 3 4 5

MBA782.Proj.Mgmt.A CAJ8.03.37

If the random variable xi has:

Mean = i

Variance = i2

the total T of n independent observations of xi is

T = x1 + x2 + ... + xn , and is

NORMALLY DISTRIBUTED with

_______ of T = 1 + 2 + ... + n

__________ of T = 12 + 2

2 + ... + n2

Probabilistic Time Estimates

Central Limit Theorem Corollary

-3 -2 -1 1 2 3

MBA782.Proj.Mgmt.A CAJ8.03.38

Probabilistic Time Estimates

Path B - D - E Time Estimate

)()()()( EDBBDE tEtEtEtE

2222

EDBBDE

-3 -2 -1 1 2 3

Activity (a) (m) (b) te 2

B 6 8 22 10.00 7.11D 5 8 11 8.00 1.00E 3 4 5 4.00 0.11

MBA782.Proj.Mgmt.A CAJ8.03.39

Exercise # 1a

What is the probability that the project duration 25 days?

tTE = 22

p(t < D)

D=____

= Z

P ( z _____ ) = ________ , or 85.31 %

MBA782.Proj.Mgmt.A CAJ8.03.40

Exercise # 1b

What is the probability that the project duration > 25 days?

tTE = 22

p(t < D)

D=25

=T - D

= Z2

cp

E

P ( z > 1.05) = _____ - _________, or 14.69 %

MBA782.Proj.Mgmt.A CAJ8.03.41

Exercise # 2

What is the probability of finishing this project in 21 days?

tTE = 22

D= ____

=T - D

= Z2

cp

E

p(t < D)

P( z - 0.348) = ___ - ________ = 0.3632, or 36.3 %

MBA782.Proj.Mgmt.A CAJ8.03.42

Probabilistic Time Estimates

All Path Time Estimates

Probability of completion in 25 days or less

Activity (a) (m) (b) t e s 2

A 2 5 14 6.00 4.00B 6 8 22 10.00 7.11C 7 15 35 17.00 21.78D 5 8 11 8.00 1.00E 3 4 5 4.00 0.11

Path E(tp) 2 z P(z Z)B-D-E 22 7.11+1.00+0.11 = 8.22 2.87 1.05 0.8523A-D-E 18 4.00+1.00+0.11 = 5.11 2.26 3.10 0.9990

C-E 21

MBA782.Proj.Mgmt.A CAJ8.03.43

Probability ofCompleting =Project in25 days or less

Probabilistic Time Estimates

Completion in 25 Days or Less

ProbabilityAll Paths< 25 days

)25()25()25()25( CEPADEPBDEPDP

E T p = 2 2

p = 2 .8 7

BDE

10 20 30 40

E T p = 1 8

p = 2 .2 6

ADE

10 20 30 40

E T p = 2 1

p = 4 .0 1

CE

10 20 30 40

D = 25

Path E(t p ) s p z P(z <= Z)B-D-E 22 2.87 1.05 0.8523 A-D-E 18 2.26 3.10 0.9990

C-E 21 4.68 0.85 0.8037

MBA782.Proj.Mgmt.A CAJ8.03.44

P( C-E 25 days) = ________P( B-D-E 25 days) = ________

• The probability of non-critical path C E being

completed in 25 days or less is ____________ the probability of critical path B D E being completed in 25 days.

• It is possible for the non-critical path to have

_____ likelihood of being completed than the critical path.

• What does this mean?....

Project Management

Probabilistic Time Estimates

MBA782.Proj.Mgmt.A CAJ8.03.45

• Projects will probably be ______ relative to the deterministic critical path

• Network simulation is not worth the additional expense

• Use deterministic time estimates

• Look at path _______________ .

• Intensively manage critical and non-critical activities that are _________ to critical times

Project Management

Probabilistic Time Estimates

Schonberger, R.J., “Why Projects are Always Late: A Rationale Based on Manual Simulation of a PERT/CPM Network.” Interfaces, Oct. 1981.

MBA782.Proj.Mgmt.A CAJ8.03.46

• Activities have a clear beginning and end

– __________ ______ _______

• Sequential relationships can be specified and networked

– ordering may be ________________ (contingencies)

• Focus on the critical path

– not always true - “ _______ ” critical path

• Beta distribution

– 10% error; 5% variance; arriving at “ _____ ” activity time

• Can cost 2 - 5 % of total project cost

– benefit from ___________ scheduling and ___________ project time

Project Management

Cautions on PERT and CPM

MBA782.Proj.Mgmt.A CAJ8.03.47

• Importance of ________________

– Clearly identifying project ____________________

– Simple and timely progress _____________ system

– good ___________-management practices

• Why do projects _______ ?

– _________________ Planning

– ________ of top management commitment

– _____________ of talented project manager

Project Management

Conclusions

MBA782.Proj.Mgmt.A CAJ8.03.48

Project Management