MBA 6151, Operations Research 1
Course Description Examines operations research with emphasis on applications of network, inventory, scheduling, queuing decision models for business and management, and basic problems in operations management.
Course Textbook Schroeder, R. G., Goldstein, S. M., & Rungtusanatham, M. J. (2013). Operations management in the supply chain:
Decisions and cases (6th ed.). New York, NY: McGraw-Hill/Irwin.
Course Learning Outcomes Upon completion of this course, students should be able to:
1. Explain product design and operations management. 2. Describe process design to include process selection, service process design, choosing technology, and
conducting process-flow analysis. 3. Evaluate quality control mechanisms and processes, including operations strategies. 4. Determine capacity and scheduling requirements. 5. Conduct inventory control, materials requirements planning, and scheduling of operations. 6. Describe just-in-time systems, requirements, and procedures. 7. Evaluate operations management situations and provide critical examinations for operations improvement
techniques. 8. Explain project scheduling and forecasting for operations management.
Credits Upon completion of this course, the students will earn three (3) hours of college credit.
Course Structure
1. Unit Learning Outcomes: Each unit contains Learning Outcomes that specify the measurable skills and knowledge students should gain upon completion of the unit.
2. Unit Lessons: Each unit contains a Unit Lesson, which discusses unit material. 3. Reading Assignments: Each unit contains Reading Assignments from one or more chapters from the textbook.
Suggested Readings are listed in the unit study guides to aid students in their course of study. The readings themselves may or may not be provided in the course, but students are encouraged to read the resources listed if the opportunity arises as they have valuable information that expands upon the lesson material. Students will not be tested on their knowledge of the Suggested Readings.
4. Learning Activities (Non-Graded): These non-graded Learning Activities are provided in each unit to aid students in their course of study.
5. Unit Assignments: Students are required to submit for grading Unit Assignments in Units I-VIII. Specific information and instructions regarding these assignments are provided below. Grading rubrics are included with each assignment. Specific information about accessing these rubrics is provided below.
6. Ask the Professor: This communication forum provides you with an opportunity to ask your professor general or course content related questions.
7. Student Break Room: This communication forum allows for casual conversation with your classmates.
MBA 6151, Operations Research Course Syllabus
MBA 6151, Operations Research 2
CSU Online Library The CSU Online Library is available to support your courses and programs. The online library includes databases, journals, e-books, and research guides. These resources are always accessible and can be reached through the library webpage. To access the library, log into the myCSU Student Portal, and click on CSU Online Library. You can also access the CSU Online Library from the My Library button on the course menu for each course in Blackboard. The CSU Online Library offers several reference services. E-mail ([email protected]) and telephone (1.877.268.8046) assistance is available Monday Thursday from 8 am to 5 pm and Friday from 8 am to 3 pm. The librarys chat reference service, Ask a Librarian, is available 24/7; look for the chat box on the online library page. Librarians can help you develop your research plan or assist you in finding relevant, appropriate, and timely information. Reference requests can include customized keyword search strategies, links to articles, database help, and other services.
Unit Assignments Unit I Essay Using the CSU Online Library, research the topic of operations management within a real-life company using one of the following industries: library, hotel, small clothing retailer, restaurant, manufacturing, or airline. Write an analysis from your findings. Within your analysis, include the specific company and address these questions based on that company:
1. What are the outputs of the organization? 2. Applying the four operations decisions discussed in Table 1.1 (Operations DecisionsA Framework) on page 10
of the textbook, identify important operations decisions and responsibilities that pertain to the company you chose.
3. Evaluate your organization based on its overall emphasis on the four objectives of cost, quality, delivery, and flexibility.
4. Research your organization to determine whether it has an established operations strategy. Does this organization have a clearly-defined, distinctive competence?
Your response must be a minimum of two pages, double-spaced. References must include a minimum of one additional credible reference other than the textbook. All sources used must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style. Information about accessing the Blackboard Grading Rubric for this assignment is provided below. Unit II Case Study For this assignment, read the case study, Eastern Gear, Inc. on pages 450-452 of your textbook. Once you have read and reviewed the case scenario, respond to the following questions with thorough explanations and well-supported rationale:
1. Explain the problems, both current and future, that Eastern Gear faces. 2. Discuss how modification in process selection and advances in technology might affect Eastern Gear. 3. Compile a process flow analysis on Eastern Gear. 4. Recommend a course of action for Eastern Gear with respect to solving the problems you identified in question
one. Your response must be a minimum of three full pages, double-spaced. References must include your textbook plus a minimum of one additional credible reference. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style. Information about accessing the Blackboard Grading Rubric for this assignment is provided below.
mailto:[email protected]
MBA 6151, Operations Research 3
Unit III Case Study For this assignment, read the case study, Paediatric Orthopaedic Clinic at the Childrens Hospital of Western Ontario, on pages 459-464 of your textbook. Once you have read and reviewed the case scenario, respond to the following questions with thorough explanations and well-supported rationale:
1. What is the activity utilization rate at each step in the process of providing care? What is the direct labor utilization?
2. How is variability affecting capacity at the clinic? Can the sources of variability be controlled or eliminated? How? 3. Where is the bottleneck in the process? What other capacity constraints are there in the clinic? 4. What is the economic cost of wait times? What improvements would you recommend in order to increase
efficiency? Your response should be a minimum of three pages, double-spaced. References should include your textbook plus a minimum of one additional credible reference. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style. Information about accessing the Blackboard Grading Rubric for this assignment is provided below. Unit IV Case Study For this assignment, read the case study, Six Sigma at 3M, Inc., on pages 467-475 of your textbook. Once you have read and reviewed the case scenario, respond to the following questions with thorough explanations and well-supported rationale:
1. What will be the benefits, costs, and risks of the Six Sigma program, and how will they be tracked and supported? 2. How should the various functional areas in the organization be included in the Six Sigma initiative, and what role
should senior and middle management play in this change initiative? 3. What are the human resource implications for deploying Six Sigma (e.g., employee selection, roles,
organizational structure, and reward systems)? 4. How will Six Sigma affect the innovative culture at 3M? Is Six Sigma enough with respect to the future? Include
thoughtful reflection concerning your recommendations to 3M going forward. Your response must be a minimum of three pages, double-spaced. References must include your textbook plus a minimum of one additional credible reference. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style. Information about accessing the Blackboard Grading Rubric for this assignment is provided below. Unit V Case Study For this assignment, read the case study Unsafe for Children: Mattels Toy Recalls and Supply Chain Management on pages 479-491 of your textbook. Once you have read and reviewed the case scenario, respond to the following questions with thorough explanations and well-supported rationale:
1. Why do firms contract overseas for production of products they sell? 2. What are the primary causes of Mattels recall problems? 3. What actions were taken, and by whom, to deal with the recall problems? Do you think these actions were the
right ones? Why, or why not? 4. What should Mattel do now? What should China do now? 5. How can accountability be increased with respect to the use of overseas produ
