mba 2011 annamali part1

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Register Number :

Name of the Cand ida te :

6 4 7 7

M.B.A. DEGREE EXAMINATION, 2011

( FIRST YEAR )

( PAPER - I )

110. PRINCIPLES OF MANAGEMENT

( Common with M.B.A. Three years Programme )

December ] [ Time : 3 Hours

Maximum : 75 Marks

SECTION – A ( 5 × 3 = 15 )

Answer any FIV E q ues tio ns.

ALL que sti ons car ry equ al mar ks.

1. Write short notes on :

(a) List the functions of management.

(b) Define MBO in planning.

(c) Why informal organization is needed?

Turn Over

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( d ) W h a t d o y o u u n d e r s t a n d b y t h e t e r m s p a n

o f m a n a g e m e n t ?

( e ) D i s t i n g u i s h A u t h o r i t y a n d P o w e r .

( f ) D e f i n e t h e t e r m ‘ P l a n n i n g p r e m i s e s ’ .

( g ) D i f f e r e n t i a t e E f f e c t i v e n e s s a n d E f f i c i e n c y .

( h ) D e f i n e T o p m a n a g e m e n t .

S E C T I O N – B ( 3 × 1 0 = 3 0 )

A n s w e r a n y T H R E E q u e s t i o n s .

A L L q u e s t i o n s c a r r y e q u a l m a r k s .

2 . E x p l a i n t h e i m p o r t a n c e o f p l a n n i n g i n t h e

p r e s e n t I n d i a n b u s i n e s s e n v i r o n m e n t .

3 . W h a t d o y o u m e a n b y d e p a r t m e n t a t i o n ? D i s c u s s

a b o u t t h e d i f f e r e n t s t r a t e g i e s a d o p t e d i n

d e p a r t m e n t a t i o n .

4 . E x p l a i n t h e M a s l o w ’ s h i e r a r c h y o f n e e d s a n d t e l l

a b o u t p e o p l e ’ s n e e d s ?

5 . E x p l a i n t h e b a r r i e r s o f c o m m u n i c a t i o n .

2

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T u r n O v e r



S E C T I O N – D ( 1 × 1 5 = 1 5 )

( C o m p u l s o r y )

1 1 . C a s e A n a l y s i s :

“ M a n a g i n g b y o b j e c t i v e s i s n o t h i n g n e w h e r e ”

s a i d C o m m i s s i o n e r H e n r y A , B i s h o p o f t h e

M e t r o p o l i s p o l i c e d e p a r t m e n t . “ W e h a v e

a l w a y s h a d i m p o r t a n t o b j e c t i v e s t o w a r d s w h i c h

e v e r y o n e i n m y d e p a r t m e n t s t r i v e s . O u r j o b i s

t o m a i n t a i n l a w a n d o r d e r , f i r m l y b u t f a i r l y , t o

p r o t e c t h u m a n l i v e s a n d p r o p e r t y a n d t o b e t h e

c o n s c i e n c e a n d s p i r i t o f t h e g e n e r a l w e l f a r e o f

t h e m i l l i o n s o f p e o p l e w h o c a l l e d o u r c i t y h o m e .

A l l o f t h e o f f i c e r s i n t h i s d e p a r t m e n t k n o w t h e

o b j e c t i v e s a n d k n o w t h a t t h e y m u s t w o r k

t o w a r d s t h e m . I f t h e y d o n o t , t h e y w i l l b e

r e p l a c e d . I r e c o g n i z e t h a t i n a m a n u f a c t u r i n g

c o n c e r n , y o u c a n m e a s u r e o b j e c t i v e b y p r o f i t s , s a l e s , c o s t s a n d p r o d u c t o u t p u t . W e c a n ’ t , o f

c o u r s e , d o t h a t f o r w e a r e a s e r v i c e o p e r a t i o n .

B u t t h i s d o e s n o t m e a n t h a t w e a r e n o t m a n a g i n g

b y o b j e c t i v e , a s k a n y o n e i n m y d e p a r t m e n t ” .

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Q u e s t i o n s :

( a ) I s C o m m i s s i o n e r B i s h o p e n g a g i n g

i n m a n a g i n g b y o b j e c t i v e s ? W h a t i f

a n y t h i n g i s m i s s i n g ?

( b ) W h a t w o u l d y o u s u g g e s t t h e

C o m m i s s i o n e r ?



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6. Explain the principles of co-ordination. As a

manager, how will you achieve effective

co-ordination through various approaches?

7. Examine the factors determining delegation of

authority.

SECTION – C ( 1 × 15 = 15 )

Ans wer any ONE que sti on.

8. List and explain the principles of management

according to Hendry Fayol.

9. Define delegation. What are the steps involved

in the process of delegation?

10. Critically evaluate any three motivational

theories.

3

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mba 2011 annamali part1