NO. May/June 2016 147

MINE TO MARKET

Glencore honoured at Industry awards

Partnership with JCU gives students head-start on career

New mentorship program for female students

CON TAC T T HE EDI TORInput from all our north Queensland operations is invited. Please contact the Editor, Karissa Hewitt , via email: karissa.hewitt @glencore.com.au or phone 07 4744 2979.

MINE TO M A R KET DELIV ERED TO YOU R INBOXWant every edition of Mine to Market delivered directly to your email inbox? Contact the Editor to subscribe to the Mine to Market e-fl ipbook mailing list.

WAN T MORE?You’ll fi nd all the latest from our north Queensland operations as well as previous editions of Mine to Market, on our websites. Visit www.mountisamines.com.au, or www.ernesthenrymining.com.au for more.

COMMUNI T Y FEEDBACK HOT LINESOur Community Relations team is responsible for engaging openly and honestly with our stakeholders, as well as responding to all community enquiries. If you have any questions or concerns about our operations, contact our 24-hour hotlines on:

Mount Isa Mines1800 982 982

Ernest Henry Mining1800 346 463

F RON T COV ER : Anthony Mikkelsen, Apprentice Fitt er-Welder, Mount Isa Mines Copper Concentrator

Mike WestermanChief Operating Offi cerNorth Queensland Copper Assets Australia

Greg AsheChief Operating Offi cer Zinc Assets Australia

From the COOsEngaging with our communities and receiving feedback about our operations and performance is integral to how we operate.

During May and June, we were pleased to present at Community Information Sessions in Mount Isa and Cloncurry to provide an update about our operations. We also hosted our respective, newly elected Mayors and Councillors at our sites, so they can understand our operations and commitment to community.

Furthermore, we have recently shared our 2015 results and performance in the areas of health, safety, environment, community and human rights with the release of Glencore’s 2015 Sustainability Report. You can read the report on the Glencore website, www.glencore.com, or our site websites.

Whilst we regularly inform our stakeholders using diff erent platforms, we also seek to receive feedback about our operations. In 2016 we are pleased to once-again conduct our biennial Community Att itudes Survey in our north Queensland communities of Mount Isa, Cloncurry and Townsville. The online survey will be open during the month of August and we look forward to receiving your feedback.

In May, we were honoured to be acknowledged by industry organisations at a state and international level. Our north Queensland Indigenous Employment Program won the Best Company Indigenous Employment and Training category at the Queensland Resources Council’s Indigenous Awards held in Brisbane, and our Ernest Henry Mining operations won two awards for Best Paper and Best Presentation

at the Seventh International Conference and Exhibition on Mass Mining held in Sydney.

In early June, we announced that we will cease operations at our Bowen Coke Works facility. The decision followed a comprehensive review process of Bowen Coke to investigate its ongoing viability, including its impact on the performance of our lead smelter at Mount Isa Mines. The results of this review showed that Bowen Coke was not able to economically and sustainably source, treat and transport hard metallurgical coke to Mount Isa Mines.

Going forward, the Mount Isa Mines lead smelter will source competitively priced, high-quality coke from the global market further improving its long-term sustainability. The material will be imported via the Port of Townsville, further supporting jobs at the Port.

Over the next few months, Bowen Coke will transition to closure, once appropriate rehabilitation activities are completed.

We are committ ed to supporting all of the 18 people who will be impacted by the closure and we will continue our support of the planned community investment initiatives during 2016 and 2017 within Bowen.

We wish to reinforce that our zinc business is a long-term investor in Queensland and we continue to take proactive steps to safely, effi ciently and responsibly manage our operations in the current environment, whilst continuing to provide local jobs in the communities where we operate and contribute to the Queensland economy.

Mine to Market No. 147 • May/June 2016OU R PEOPLEIndigenous Employment Program recognised by industry . . . . . . . . . . . . . . . . . . 1Ernest Henry employees trump global mass mining conference . . . . . . . . . . . 7Mining women mentor and inspire local students . . . . . . . . . . . . . . . . . . . . . . . . . 11Ian de Satge’s story . . . . . . . . . . . . . . . . . . . . 12Celebrating our long-serving employees . . 17

OPER ATIONSTertiary students get head start on IT careers . . . . . . . . . . . . . . . . . . . . . . . . . . . 2New underground facilities improves operations at Enterprise Mine . . . . . . . . . . . 10

EN V IRONMEN TEnvironmental team uses innovative methodology for fl ora survey . . . . . . . . . . . . 3

SA FET YDrill rod innovation improves safety. . . . . . 4New Emergency Refuge Bay at the Skills Centre gives trainees a sense of being underground on the surface . . . . . . . 20SLAM – keeping it simple to report hazards and stay safe . . . . . . . . . . . . . . . . . . 21SAFEWORK: Life-saving Behaviours . . . . 26

HEALT HQuit smoking on us . . . . . . . . . . . . . . . . . . . . . 5Musculoskeletal Health . . . . . . . . . . . . . . . . 25

COMMUNI T YEngineering insight for year 12 physics students . . . . . . . . . . . . . . . . . . . . . . . . 6Keeping our communities informed . . . . . . 8Community groups to benefi t from funding: Round 2, 2016 recipients. . . . . . . . .14Mount Isa Mines, the Disneyland of mining experiences for Truman . . . . . . . . . 18Partnerships deliver major benefi ts to our local communities . . . . . . . . . . . . . . . . . 22Your voices infl uencing our strategies . . . . 28

NOT ICESAnnouncements, For Sale, Calendar of Events . . . . . . . . . . . . . . . . . . . . . 29

Indigenous Employment Program recognised by industryGlencore’s North Queensland Indigenous Employment

Program was honoured at the prestigious Queensland Resources Council (QRC) Indigenous Awards,

winning the Best Company Indigenous Employment and Training category.

The Indigenous Employment Program provides a structured and meaningful pathway towards skilled employment for Indigenous people.

Mike Westerman, Chief Operating Offi cer for Glencore’s North Queensland Copper Assets accepted the award on 30 May at an offi cial ceremony held in Brisbane.

As an Indigenous man belonging to the Njamal Aboriginal Group, Indigenous employment is something Mike feels strongly about.

“This program is something I have personally championed and it is an honour for our business to be recognised at an industry level for the positive work we are doing,” Mike says.

“We are committ ed to providing real and meaningful career pathways for individuals that refl ect the needs of our business and to enhance career opportunities for Indigenous people in the mining and resources industry.

“Since commencing our initial pilot program in 2014, we’ve invested more than $2.5 million and off ered places to 96 Indigenous candidates, with a further 48 places to be off ered this year.”

The program is structured in two phases, the fi rst provides entry-level operational skills for participants as well as tailored personal development. During a 12-week work readiness course, participants partake in a training camp hosted by partner organisation, The Myuma Group, and are introduced to underground mining in a realistic sett ing provided by Outback at Isa’s ‘Hard Times Mine’.

From there, successful candidates are selected to move on to phase two. This part of the program comprises a 12-week ‘Mining School’, where program participants are brought on site at Mount Isa Mines and Ernest Henry Mining to further groom their training in a real, working mine environment.

The program is designed to allow participants to take ownership and responsibility throughout the entire process, ultimately working towards earning and sett ing themselves up for securing sustainable employment opportunities.

Glencore works with a network of local organisations who form the program’s Steering Committ ee to ensure it continues to be successful and in-line with business and community needs. These organisations include the Myuma Group Vocational Training and Employment Centre; Traditional Owner group representatives; and representatives from the labour hire company who provide employment for the second stage of the program. 

Mike Westerman, Chief Operating Offi cer for Glencore’s North Queensland Copper Assets accepts the award for the Best Company Indigenous Employment and Training category on behalf of Glencore at the 2016 QRC Indigenous Awards

Glencore representatives Nikki Messenger, Mike Westerman, Leanne Ryder and George Koraba (right back) with Dr Anthony Lynham, Minister for State Development and Minister for Natural Resources and Mines and Stewart Butel, QRC President

OUR PEOPLE

1MINE TO MARKET

Adrian Lapico, James Cook University student and part-time Glencore Service Desk Analyst ready to assist the next customer call

Tertiary students get head start on IT careers

A new partnership between Glencore and James Cook University (JCU) is providing an opportunity for

Information Technology (IT) students to earn while they learn.

The partnership involves contracting undergraduate students studying an IT degree to work for the Service Desk within Glencore’s Information Systems and Technology (IS&T) department.

The Service Desk provides IT support, including managing requests and issues, for our copper and zinc operations based in Queensland and the Northern Territory, serving more than 3,500 customers across fi ve sites.

The initiative commenced in March this year with 10 enthusiastic students joining the Glencore team, eager to gain real world experience in their chosen fi eld while earning much needed income around their study. The students work from our Copper Refi nery based in Townsville on a part-time basis.

Trevor Gray, General Manager Central Services for Glencore’s north Queensland operations says the partnership has been designed to eff ectively support a specifi c skill requirement within the business, while also ensuring the best possible outcome for the students involved.

“It presents a valuable opportunity to identify and support the development of future skilled IT professionals, with potential for future employment at our operations through our Glencore Graduate Program,” Trevor says.

Adrian Lapico, JCU student and part-time Glencore Service Desk Analyst says this placement gives him the ability to gain industry experience locally, whilst studying in a fl exible manner.

“It is an amazing opportunity to work for a large company like Glencore. Not only do I have paid part-time work whilst studying, but it is invaluable industry experience that exposes me to many diff erent IT programs and issues,” Adrian says.

“I’m confi dent this opportunity will put me in a good position to secure full-time employment in the IT industry once I complete my degree.” 

OPERATIONS

2 MINE TO MARKET

This year, Mount Isa Mines’ Environmental team completed fl ora surveys to collect baseline

data about the diff erent types of fl ora within the region.

The fl ora survey was the fi nal component of the project which commenced late last year with the soil, ant, bird and gecko surveys already completed.

The fl ora survey was conducted over two weeks in April at 36 sites around the Mount Isa region in an endeavour to provide an overall view of ecosystem health.

Tamara Groves, Environmental Advisor says the survey involved two components which used some innovative methodology, tailored for this survey.

“The fi rst component involved identifying the percentage of grass, forbs, litt er, wood, rock and bare ground at each site. The second component involved collecting ten leaf samples from the canopy of the target species at each site,” Tamara says.

“The fi ve target species surveyed included Acacia cambagei (Gidgee), Atalya hemiglauca (Whitewood), Eucalyptus camaldulensis (River Red Gum), Eucalyptus leucophloia (Snappy Gum) and Eucalyptus leucophylla (Cloncurry Box). Once collected, the leaves were measured and photographed.”

“The data collected will be input into an image analysis software to provide information about leaf health, which is an innovative technology that will be used to provide a baseline for future monitoring.”

“The methodology that we used was developed specifi cally for the aims of the survey.”

“We targeted specifi c indicator species and focused on leaf health indicators to

ensure that the survey could be easily replicated in future monitoring years, especially considering the large number of sites required to be sampled.”

The information gathered for all components will be compiled to provide an overall view of ecosystem health.

Flora and fauna surveys are regularly conducted by Mount Isa Mines. 

Tamara Groves, Environmental Advisor collecting baseline data in Mount Isa Mines’ fl ora survey

Atalya hemiglauca (Whitewood)

Environmental team uses innovative methodology for fl ora survey

ENVIRONMENT

3MINE TO MARKET

Drill rod innovation improves safetyFour underground employees at

Ernest Henry Mining (EHM) were recognised recently for developing

a new tool that reduces manual handling during the production drilling process.

Luke Smith, Crew Operator came up with the idea and worked with Sam Powell-Thomas, Diesel Fitt er, Chris Fey, Boilermaker and Darren Saunders, Supervisor to create and implement the end product, known as the ‘drill rod handling tool’.

Heath Tanis, Underground Mobile Maintenance Superintendent says the tool reduces manual handling and makes the job much safer.

“When the drill rig is already in position with drill rods up the hole, you can’t lower the carousel, so the operators used to have to lift new rods up above their heads to put them into the carousel,” Heath explains.

“These rods weigh around 40 kilograms each and we go through two or three a week on average.

“The tool sits on the drifter (the hydraulic hammer on the machine) which then raises the rods into position so the gripper arms can then put the rods into the carousel.

“It’s a great innovation that utilises the existing rod handling system on the machine to perform the task.

“At a cost of around $150 per tool, it’s also an extremely cost eff ective solution.”

The team behind the drill rod handling tool were rewarded with an Innovation Award, acknowledging their invention and contribution towards improved safety.

The tool has since been rolled out and fi tt ed on all three production drill rigs in operation at EHM. 

SAFETY

From left: Chris Fey, Boilermaker, Luke Smith, Operator, Darren Saunders, Supervisor and Sam Powell-Thomas, Diesel Fitt er, were presented with an Innovation Award for their drill rod handling tool invention by Aaron Harrison, Underground Mining Manager, at their morning safety meeting

The drill rod handling tool improves safety by reducing manual handling during the production drilling process

4 MINE TO MARKET

HEALTH

In 2011 we fi rst introduced the Workplace Quit Smoking Program as an incentive for employees

and contractors who wanted to quit smoking and get their health on track.

Myra Law, Health Risk Management Senior says the mining industry’s 27 per cent smoking rate is fi ve per cent above the national average and is a trend she wants to see reversed through company support.

“Research shows that most smokers want to quit and more than 75 per cent have made at least one att empt,” Myra says.

“Deciding to quit is the fi rst step and we are proud to off er our people the support they need to succeed.

“The Workplace Quit Smoking Program combines the use of behavioural counselling and nicotine replacement therapy.

“Workers who join the program can save hundreds of dollars by receiving a Quit Kit, regular counselling support through

Quitline, and free Nicotine Replacement Therapy products (patches, gum or lozenges) across a 16-week period.

“Quitline counsellors can help our workers develop tailored quit plans and can even provide support and advice to those who have already quit.

“Through our partnership with the Queensland Government, we aim to build a healthier, happier and stronger workforce.”

Partners and spouses who live with a worker already enrolled in the program are also eligible to participate.

The Workplace Quit Smoking Program is just one of many exciting health and wellness programs and services off ered to our workforce. 

For more information or to join visit your site intranet and follow the links, or contact the Health and Safety teams. Once registered you can expect a call from Quitline to get you started.

Employees are encouraged to join

our Workplace Quit Smoking Program and kick start their

journey to bett er health today.

Quit smoking on usOur north Queensland employees and their families can quit smoking on us through a

partnership with the Queensland Government to help our workforce quit smoking for good.

5MINE TO MARKET

In May, our Zinc processing team delivered an engineering and physics educational program to year

12 students at Spinifex State College.

Now in its eleventh year, the successful partnership between Mount Isa Mines and Spinifex State College gives senior physics students the opportunity to learn key principles that underpin the design activities of Engineers at our operations.

The program is delivered over three weeks and encompasses classroom theory delivered by one of Mount Isa Mines’ Engineers, as well as practical experience in analysing the performance of equipment similar to that operating within Mount Isa Mines.

This program off ers students the chance to learn the theory of physics and how it applies in real life experiences in the engineering fi eld.

Fran Burgess, General Manager Zinc Processing says the program shows

students an authentic mining experience while seeing fi rst-hand what is involved in engineering activities within our operations.

“Our Engineers have a lot of experience with problem solving and fi nding solutions to diffi cult scenarios so we’re pleased to share this knowledge with the physics students to enhance their learning opportunities,” says Fran.

“This year we brought in one of Australia’s leading Finite Element Analysis Specialists, Sean Turnbull, to deliver a lesson on the design of equipment using advanced computer aided engineering.”

“The program is a unique experience and we hope it encourages the students to consider a mining related career.”

Grant Salmond from Spinifex State College says the program is a valuable part of the year 12 physics syllabus.

“Mount Isa’s students have the unique benefi t of being located so close to industry experts willing to share their knowledge to enrich the education of our students,” says Grant.

“We’re grateful to have access to one of Australia’s leading experts to give our students these insights.”

The program concluded with the students taking an underground tour at Outback at Isa’s Hard Times Mine and a surface tour of our Mount Isa Mines operations.

Mount Isa Mines is involved in many educational and training initiatives including the School Leaver’s Program, Gifted and Talented Program, James Cook University Experience, Girls for Mining Mentoring Program, Indigenous Employment Program and Apprenticeship Program. 

Engineering insight for year 12 physics students

Grant Salmond, Teacher and year 12 physics students from Spinifex State College ready to go underground at Outback at Isa’s Hard Times Mine

6 MINE TO MARKET

The three day conference, which focusses on cave mining, is held every four years and brings

researchers, engineers and practitioners together to present and discuss the latest achievements and innovations in the fi eld.

Alex Campbell, Senior Geotechnical Engineer att ended the last conference held in Canada in 2012, and didn’t want to miss the opportunity to be involved in this year’s event hosted by the AusIMM.

“It’s the pinnacle conference for technical professionals in mass mining and it could be another 20 years until it’s held in Australia again,” Alex explains.

“There were 550 delegates from 22 countries in att endance, and more than 100 papers were published and presented.

“Ernest Henry employees were involved with fi ve papers and we took out both awards so it was a great achievement.”

The award for Best Paper went to Alex and EHM Geotechnical Engineer co-authors Kiri Bunker and Eldon Ah Mu, along with consultant Adrian Penney, for their work titled ‘Managing Stress and Seismicity in an Inclined Sub Level Cave’.

Kiri presented their paper at the conference and says it was a nerve-wracking but amazing experience.

“I had so many people come up to me afterwards, sharing ideas and showing interest in our work,” Kiri says, with Eldon nodding in agreement.

“We’ve had to change our approach to various aspects of our job as we’ve

progressed the underground mine and it was good to be able to share what we’ve learned.”

Alex also won Best Presentation for a paper called ‘Cave Propagation and Open Pit Interaction at the Ernest Henry Mine’, which he co-authored with Eldon and consultant Charles Lilley.

EHM Underground Mine Manager, Aaron Harrison says Ernest Henry has become the new benchmark for sub level caving in Australia.

“Large scale caving operations like Ernest Henry aren’t common, so to be involved in the production ramp up and initial stages of our underground mine has been a great and rare opportunity for our workforce,” Aaron says.

“I’d like to congratulate Alex, Kiri and Eldon on having their work recognised on a global stage. It’s a credit to them and the broader team here at Ernest Henry.”

A third award was presented at the conference for Best Student Poster, to Matt hias Klawitt er from the University of Queensland for his work called ‘Natural Caving Systems as Potential Analogues to Mining-induced Caving’. 

Ernest Henry employees trump global mass mining conferenceA group of technical services staff working at Ernest Henry Mining (EHM) won both awards available to them at The Seventh International Conference and Exhibition on Mass Mining held in Sydney in May.

Alex Campbell, Senior Geotechnical Engineer accepted both awards at the conference on behalf of the Ernest Henry team

OUR PEOPLE

7MINE TO MARKET

COMMUNITY

Keeping our communities informedDuring May and June, both Mount Isa Mines

(MIM) and Ernest Henry Mining (EHM) held key community engagement events, which included

separate Community Information Sessions and site visits for the newly appointed local Councils in Mount Isa and Cloncurry.

EHM hosted Mayor Greg Campbell, Deputy Mayor Dane Swalling, Councillor Vicky Campbell, Councillor Brad Rix and CEO David Neeves on 24 May for a tour of EHM’s underground and processing operations.

Greg Campbell, Cloncurry Mayor says the visit was a great opportunity to see what happens behind the scenes at EHM.

“The visit was not only interesting but it was a great opportunity to share ideas about progressing the Cloncurry community with EHM’s Senior Management Team,” Greg says.

On 13 June, MIM hosted Mayor Joyce McCulloch, Deputy Mayor Phil Barwick, Councillor Paul Strett on, Councillor Mick Tully and Councillor Peta MacRae for a site visit at both MIM’s copper and zinc operations.

“This was a wonderful opportunity for the Council team to understand the mining operations in Mount Isa,” Cr McCulloch says.

“Mining is such an important industry in our city and Council will always support it where we can.”

The fi rst Community Information Sessions for 2016 were also held by MIM on 11 May at the John Middlin Centre and EHM on 24 May at the Cloncurry Community Precinct. Collectively just over 100 people att ended the separate forums in Mount Isa and Cloncurry.

Both sessions reiterated Glencore North Queensland’s continuing commitment to improve effi ciencies and reduce costs during challenging market conditions and shared their long-term investment plans for both the Mount Isa and Cloncurry communities. 

Mike Westerman, Chief Operating Offi cer, North Queensland Copper Assets and Greg Ashe, Chief Operating Offi cer, Zinc Assets Australia fi elding questions at the Mount Isa Mines Community Information Session

From left: David Neeves, Cloncurry Shire Council CEO, Councillor Brad Rix, Mayor Greg Campbell, Councillor Vicki Campbell and Deputy Mayor Dane Swalling, pose for a photo in the bucket of an underground loader at EHM

Joyce McCulloch, Mayor of Mount Isa and Phil Barwick, Deputy Mayor visiting our Air Quality Control Centre as part of the Mount Isa City Council visit to Mount Isa Mines

Greg Campbell, Mayor of Cloncurry talks to Richard Harvey, Chief Processing Offi cer, Copper Assets, during a tour of EHM’s Concentrator

8 MINE TO MARKET

Mount Isa City Council team at the Black Star Open Cut lookout

Mike Westerman, Chief Operating Offi cer, North Queensland Copper Assets (third from right), stands with Cloncurry’s 2016 Glencore Community Program North Queensland recipients at EHM’s Community Information Session

Aaron Harrison, Underground Manager discusses EHM’s cave mining method from the open pit look out with the Cloncurry Shire Council team

9MINE TO MARKET

In April, Mount Isa Copper Operations (MICO) completed the development of a new underground workshop, crib-room and offi ce facilities.

Mount Isa Mines boasts the largest network of underground mine

development in the world, and these new facilities, located on the 27C level, were constructed to provide workshop and cribroom amenities closer to active working areas of the mine.

The new facilities includes crib-room space for 50 workers, offi ces for Supervisors and other staff members, two multi-purpose rooms equipped with network connection for training and meetings, WIFI access points for company-issued mobile devices, a designated smoking area adjacent to a return air-raise and a mobile equipment workshop.

Importantly, improvements have been made to working conditions and health and safety in the workshop with construction of a 60-person Emergency Response Bay, a new dedicated Fresh Air Raise and Bulk Air Cooler.

Andrew Ireland, MICO Mines Services Superintendent is pleased with the new

facilities which he hopes will boost productivity and staff morale.

“The previous workshop was in need of an upgrade and was a substantial distance from the active work areas. By moving it closer, it is quicker and easier for staff to access for meal breaks and includes improved emergency response and health and operational facilities for staff to use,” Andrew says.

The facilities will be primarily used by Enterprise Development, Enterprise Production and Mobile Maintenance personnel, however other personnel working in the vicinity can also use the resource for crib-breaks to reduce travel time during shifts. 

New underground facilities improves operations at Enterprise Mine

Mount Isa Mines employees and contractors worked together to construct the new facilities

A jumbo machine is serviced at the new underground workshop

OPERATIONS

10 MINE TO MARKET

Mining women mentor and inspire local students

Female students from Spinifex State College and Good Shepherd Catholic College have been given a unique opportunity to buddy with experienced female mining

professionals in the Girls for Mining Mentoring Program, recently launched at the International Women’s Day Breakfast on 8 March.

This new and exciting program is the fi rst of its kind in Mount Isa and was created in response

to identifi ed demand for formal mentoring of local female students. It also provides an opportunity to actively promote the leadership skills of our women working at Mount Isa Mines and further enhance the company’s commitment to gender diversity.

Leanne Ryder, Manager Human Resources, North Queensland Copper Assets works closely with both secondary schools in Mount Isa and recognised that many of the students have litt le or no work experience opportunities in a profession they are interested in pursuing after school.

“Being mentored by an experienced professional off ers them an invaluable opportunity to gain insight into organisational and professional life and helps them plan their future careers,” Leanne says.

“For this program to be successful it was important that we had the support of our female workforce from a wide range of occupations to share their knowledge and experience, and assist these young women embarking on important career decisions.”

The pilot program matched 29 mentors from various departments across Mount Isa Mines with student mentees from both Spinifex State College and Good Shepherd Catholic College.

An offi cial introduction ceremony took place at the John Middlin Centre on 26 May where mentors and mentees met for the fi rst time along with student’s parents and school representatives.

The program is based on forming relationships between industry, education, parents and students while creating a network for students and mentors to share skills and experience.

This program benefi ts not only the student mentees but also provides valuable professional development opportunities for our female employees and following the enthusiastic response to this new initiative there are plans to expand the program in 2017 across other Glencore sites in North Queensland. 

OUR PEOPLE

Mount Isa Mines mentors and mentees from Spinifex State College and Good Shepherd Catholic College at the Girls for Mining Meet and Greet Function at the John Middlin Centre

11MINE TO MARKET

Ian de Satge’s storyHealth and Safety Advisor, Glencore’s Townsville Port Operations

OUR PEOPLE

12 MINE TO MARKET

A career spanning close to 40 years at our North Queensland operations has given Ian de Satge, Health

and Safety Advisor at Glencore’s Port Operations in Townsville many adventures and experiences, while living throughout the region and enjoying a lifestyle that supports his personal interests.

De Satge – it’s French. When asked about his surname Ian tells us that his great-grandfather, Oscar de Satge, immigrated to Australia from Clermont in France. Later he entered politics and became the Member for Clermont in the Queensland Parliament.

Born in Maryborough, Ian grew up in the sleepy coastal town of Hervey Bay. In those days it was more like a holiday village. For Ian it was a great place to spend his carefree childhood.

“I have three sisters, and was the baby of the family which I quite enjoyed until my youngest sister arrived when I was thirteen, spoiling things!” Ian says.

At primary school, Ian played rugby league in the 4 stone 7 Division but no matt er how hard he tried, he never made it to the 6 stone 3 Division, having never managed to gain the required weight. And of course living in Hervey Bay it’s not surprising that as a youngster Ian learned to fi sh, something he still enjoys today.

At 15, during the school vacation, Ian headed to Mount Isa to holiday with family. There was something about the Isa that appealed to him so he stayed. He eventually left school and headed bush for an adventure. And what an adventure it was; Ian says he ended up on a horse doing station work, something very foreign to him.

Returning to the city after a couple of months, Ian found employment at Coles.

“I was No. 1 Trolley Boy,” Ian laughs.

It was a stepping stone and in his four years with Coles Ian climbed the ladder to hold a number of departmental manager positions.

Coles transferred him to Townsville, but homesickness sent him back to Mount Isa, which had become home.

His working life with Mount Isa Mines began in 1979 as a labourer with Technical Services; eventually becoming Foreman. Ian made a move into safety in 1995, appointed Safety Advisor at the Copper Smelter.

Ian recalls a highlight of his time at the Copper Smelter was being part of the team during a 40 day shutdown.

“Seven hundred additional contractors were brought in with no lost time injuries recorded. From a safety point of view, that shutdown was an amazing success,” Ian says.

However Ian returned to Townsville in 1998 on a six month secondment to the Copper Refi nery. This time he stayed. Since then Ian has held positions as Safety Offi cer for the Copper Refi nery, Port Operations and Bowen Coke. Today he is Health and Safety Advisor for Glencore’s Townsville Port Operations.

“I fi nd my role very rewarding,” Ian says.

“The role of a Safety Advisor has changed over the years. It’s great working with people, educating and promoting a good safety culture and gett ing commitment to a safe workplace from our workers.

“The company has been good to me. Career advancements have been available and external studies supported.

“Thirty-seven years with the company has left me with many memorable moments, provided opportunities, secure employment and along the way I have met some very interesting people.”

On the family front, Ian is Dad to Daniel, Nathan and Tamara and doting Grandad to Blake, Kaydyn, Hunter and Amani.

A member of the Indigenous Butchulla tribe, Ian is an elder of the Wondunna clan.

Looking back at his involvement in Indigenous aff airs, Ian says he is rather proud of his participation in the Butchulla land claim, K’gari (Fraser Island) Native Title with consent determination granted in October 2014.

Ian enjoys giving back to the community and spent many years volunteering as a tutor with the Adult Literacy and Numeracy Program.

“For me, it was most rewarding being able to help improve prospects for community members seeking to bett er their literacy and numeracy skills,” Ian says.

After years of adventuring the North Queensland region, for now Ian enjoys living in Townsville and makes the most of the city which gives a healthy balance of outback and coastal living.

“Townsville is a great place to live, you can’t beat the relaxed lifestyle. In my spare time I enjoy bush walking, fi shing and watching rugby league from my lounge chair cheering on my beloved team. Go the Cowboys!” 

13MINE TO MARKET

Recipients of funding from Mount Isa Mines include:

MOUN T ISA AGR IC U LT U R AL SHOW SOCIET Y

Once again the Mount Isa Agricultural Show Society will host the 2016 Isa’s Got Talent competition as part of the annual Mount Isa Show on 17 and 18 June. The event att racts local talent of all ages to sing, dance and perform to hundreds of keen spectators.

Mount Isa Mines has been a long-term sponsor of the Mount Isa Show and the major sponsor of Isa’s Got Talent for the past few years. The event adds to the north west’s social calendar and helps to contribute to the development of sustainable communities.

GECKO OU T DOOR SPORTS’ SU PER HERO SCR AMBLE AND SU PER HERO SQUIRTS R ACES

Mount Isa Mines will be a major sponsor of the Superhero Scramble for children aged 6 to 12, and the Superhero Squirts race for children under 6 on 17 July at Buchanan Park.

Hosted by the Gecko Outdoor Sporting group, the events aim to provide a fun, outdoor, family-friendly event to encourage the Mount Isa community to lead a healthy lifestyle.

Competitors and their parents can expect to participate in some the old-fashioned events such as three-legged and blindfold races, which have been drawn from inspiration from both backyard and indoor activities.

The event aims to promote good sportsmanship, physical challenge, adventure and fun while helping Mount Isa families to be involved in a healthy outdoor lifestyle.

MOUN T ISA FISH STOCK ING GROU P

Mount Isa Mines will once again be a major sponsor of the 2016 Lake Moondarra Fishing Classic held on 28 to 30 October at Lake Moondarra, having been a supporter of this major event since the fi rst Fishing Classic in 1999.

Keen anglers will take to the water for a weekend fi lled with fi shing, boating, and camping with as much action off the water with live music, trade exhibits, specialty displays, beach volleyball competition, kids activities including

Community groups to benefi t from funding: Round 2, 2016 recipients under the Community Assistance Program

Each year through our site-based Community Assistance Program, we award hundreds of thousands of dollars in funding to local community organisations and not-for-profi t groups to

support local events, projects and initiatives across our north Queensland communities.

COMMUNITY

14 MINE TO MARKET

yabby races and casting competitions, a fi reworks spectacular and Dragonboat Regatt a.

The event is known as Queensland’s richest freshwater fi shing classic and one of the north west’s most popular events.

NORT H W EST W ILDLIFE CA RERS

Mount Isa’s North West Wildlife Carers group received funding to continue their valuable service that rescues sick, orphaned and injured wildlife and rehabilitate them to be released back into the wild.

The group relies on Wildlife Carer Joyce Brogden to provide all of the food, shelter and medical treatment and supplies to care and raise the rescued wildlife.

The rescued animals usually consists of macropod joeys, birds, bats and even turtles, which require special care including feeding and toileting 20–30 animals every two to four hours

MOUN T ISA DA RTS CLU B

Mount Isa Mines was pleased to come on board as a sponsor for the newly formed Mount Isa Darts Club to assist with purchasing equipment such as dart boards, score boards and playing mats.

Operating from the Leichhardt Services Bowls Club, the burgeoning club has more than 100 members, along with their families who enjoy the fun, social and competitive sport.

SPINIFEX STAT E COLLEGE

Mount Isa Mines has fi nancially supported Spinifex State College for two of its programs: 2016 Gifted and Talented program; and 2016 James Cook University Experience.

The Gifted and Talented program is a 15 week program that provides students with an opportunity to develop skills in the areas of Maths/Science, English, Performing Arts and Technology.

The James Cook University Experience off ers students from north west Queensland the opportunity to visit the James Cook University in Townsville and experience what university life is like.

The James Cook University Experience involves students touring the campus, visits to facilities, att ending general information talks, specifi c talks on their preferred course options, and the opportunity to stay on campus.

These programs will be implemented at Spinifex State College this year.

The 2016 Gifted and Talented Program Program co-ordinated by Spinifex State College: Lauren Brown with a group of media students from Happy Valley, Barkly Highway, Townview, St Kieran’s, Central and Healy Schools with Scott Purdie, Senior Human Resources Advisor, Mount Isa Mines

Competitors from the 2015 Isa’s Got Talent competition. Mount Isa Mines is once again the naming rights sponsor for the 2016 Isa’s Got Talent competition

Clare Lehmann from team ‘Lost’ taking part in the Gecko Outdoor Sports inaugural Adventure Race held earlier this year

15MINE TO MARKET

Recipients of funding from Ernest Henry Mining include:

CLONC U R RY PON Y CLU B

Ernest Henry Mining in conjunction with the Cloncurry Post Offi ce Hotel provided funding to the Cloncurry Pony Club for the purchase of a Round Yard, which was constructed in time for their fi rst Gymkhana event on 25 April 2016.

Malissa Tapp, Cloncurry Pony Club Secretary says the purchase of a Round Yard is extremely signifi cant for the growing club and provides much needed support for their younger riders.

“The round yard is key to successful and safe horsemanship and allows for safe and effi cient exercising and training of horses,” Malissa says.

“The yard also provides a safe place for young children to build their confi dence and practise their balance and technique.

“We greatly appreciate Ernest Henry Mining’s support and we hope our regional events continue to grow thanks to our improved facilities.”

Recipients of funding from Bowen Coke Works include:

BOW EN COMMUNI T Y COUNCIL

The Bowen Community Council has been assisting disadvantaged people in Bowen for over 25 years. In 2014, Bowen Coke Works provided funding for the Centre to build a shed which is used as an outlet to sell second hand furniture, appliances and household items. The

monies raised from the sale of goods go towards funding the Soup Kitchen.

Our support this year will make it possible for the Centre to erect a shade structure linking their new and old sheds, providing an area that can be used to display sale goods, hold events and be used by clients of the Centre.

NORT H QU EENSLAND CRUISING YACH T CLU B

Established in 1864, the Port Denison Sailing Club governed by the North Queensland Cruising Yacht Club is the second oldest in the country. This year Bowen Coke Works will provide funding for the purchase of a sailing dinghy known as a Tacker. The Tacker will be used as part of the club’s training program for their junior members. 

Junior sailors from the Port Denison Sailing Club out on the bay

Mac Schneekloth, aged 4, led by his dad Gary Schneekloth, at the Cloncurry Pony Club ANZAC Weekend Gymkhana

COMMUNITY

16 MINE TO MARKET

Celebrating our long-serving employeesMount Isa Mines congratulates employees on reaching twenty, thirty and forty years’ service.

During April and May employees that have recently achieved signifi cant service milestones were invited to celebration dinners at Casa Grande.

These dinners allow our long serving employees to be personally recognised for their commitment to our business along with the chance for work colleagues to reminisce and share stories about their time served.

Congratulations to the following employees:

20 Years’ ServiceSteve Anderson, David Bartolo, Scott Beaton, Darren Brogden, Anthony Campbell, Brian Carr, Barry Chirio, Trevor Dempsey, Neil Egan, Bruce Engle, John Fapani, Clinton Fenton, Ronald Francis, Cameron Gibson, Hans Grammer, Leo Hansen, Robert Hanson, Doug Jones, Nathan Knight, Bruce O’Dea , Terry O’Hara, Noel O’Hern, Jamie McKavanagh, Robert Martinez, Shane Moncrieff , Daniel Murphy, Stephen Patava, Robert Patch, Warren Schulz, Phil Webber

30 Years’ ServiceDave Anderson, Tina Brogden, Kelvin Burnham, David Cahill, Rob Davis, Sid De Satge, Peter Gilmore, Shane Gulliver, Wayne Hewitt , Quentin Iwikau, Brett Kelly, Rickey Langtree, Martin Lee, Anthony Lewis, Max Luparia, Damian Lynch, Peter Maier, Rod Muller, Stuart Nicol, Mark Olsen, Barry Ryder, Tony Seng, Chris Tamsett , Noel Thrower, Dan Toia, Vince Vardy, Steven Webster, Steve Wilburn, Joel Woodhouse

40 Years’ ServicePaul Laubscher, Drago Mihajlovic, Tom Puusaari, Andrew (Richo) Richardson, Ian Sharrat 

From left, front row: Scott Beaton, David Bartolo, Fran Burgess, Miranda Giuliano. From left, back row: Leo Hansen, Stuart Reid,Warwick Smith, Chris McCleave ,Tony Seng, Mal Barr, Doug Jones, Shane Gulliver, Barry Chirio, Anthony Green, Denis Hamel, Ben Young and Terry O’Hara

From left, front row: Darren Brogden, Quentin Iwikau, Dan Toia. From left, back row: Jamie McKavanagh, Noel Thrower, Mike Westerman, Ian Sharratt , Vincent Vardy, Robert Hanson, Stephen Patava, David Cahill, Hans Grammer, Matt O’Neill

From left, front row: Robert Martinez, Shane Moncrieff and Anthony Campbell. From left, back row: Matt O’Neill, Wayne Hewitt , Sid DeSatage, Steve Wilburn, Stuart Nicol, Dave Anderson, Chris Tamsett , Joel Woodhouse, Rob Davis, Brett (Ned) Kelly, Mark Olsen, Martin Lee and Mike Westerman

From left, front row: Barry Ryder, Rickey Langtree and Max Luparia. From left, back row: Mike Westerman, Warren Schulz, Anthony Lewis, Bruce O’Dea, Cameron Gibson, Robert Patch, Steve Nuku, Nathan Knight, John Fapani and Richard Harvey

OUR PEOPLE

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In May Mount Isa Mines (MIM) hosted a very special visitor, Truman Winston and his family at our

Mount Isa Copper Operations and Black Star Open Cut mine.

Truman is 16 and was diagnosed with Hodgkin’s Lymphoma in April last year.

Through the Make-A-Wish Australia foundation, Truman was granted a wish to make his dream of visiting a mine site and taking a ride in a mine truck a reality.

The Make-A-Wish foundation gives children and teenagers in Australia who are fi ghting a life-threatening medical condition the opportunity to experience their most cherished wish, giving them hope for the future, strength to face the challenges of their illness and joy from their incredible wish experience.

Truman’s mother Michelle Winston says he has always loved vehicles and machinery from a young age.

“Truman really wanted to see some of the big mining trucks and other vehicles in operation at a mine. He regularly helps his dad fi x tractors and other machinery at home and is currently completing a diesel fi tt ing apprenticeship,” says Michelle.

Simon Pope, Mining Manager, Mount Isa Copper Operations was part of the Mount Isa Mines team who helped make Truman’s visit to Mount Isa a reality.

“When we received the mine visit request, we jumped at the special opportunity to help make Truman’s wish come true,” Simon says.

“Normally we encourage tour requests to visit the Outback at Isa tourist att raction

as they are specifi cally set up for tours to give a real underground experience.

“However in this case we made an exception and hopefully gave Truman and his family, who came all the way from Gympie, an experience they will never forget.”

While onsite at Mount Isa Mines Truman and his family were treated with a VIP tour to see our copper mining operations, boasting the largest network of underground mine development in the world and the Black Star Open Cut mine where he saw some of the biggest mining machinery and equipment that we have on site.

Throughout the two-day tour experience, Truman wore his own special-issued hi-vis safety uniform for a true miner experience.

Some of the highlights from his visit underground included catching the cage to travel underground, visiting

Mount Isa Mines, the Disneyland of mining experiences for Truman

18 MINE TO MARKET

the 20 Secondary workshop to see various types of underground machinery, watching a Jumbo machine complete bolting, seeing the underground crushing plant, taking a ride in an underground truck at the truck loop and taking a memento photograph at the ‘one mile below the surface’ point.

Ben Young, Mine Operations Manager, Black Star Open Cut says the team were more than happy to give the family a surface tour and prepared an action packed itinerary to ensure that Truman’s time at Mount Isa Mines would be something to remember.

“We certainly rolled out the red carpet for Truman and conducted a mid-day blasting of oversize rocks in the open pit which were too large to be safely loaded into the trucks,” Ben says.

“We cranked up the BBQ for lunch with the crew and presented them with gifts

provided by Hastings Deering, who support the Caterpillar earthmoving equipment we use.

“The afternoon was spent with the operations crew gett ing up close and personal with trucks, excavators, and dozers along with a visit to the Heavy Fleet Workshop.

“The family had such a great time and the Black Star team had just as much fun showing them what we do.”

Sarah Bartley, Wish Coordinator from Make-A-Wish Australia reported that the Winston’s had an excellent time.

“Truman had the most amazing time on his wish. He said it was bett er than anything he could have dreamed,” Sarah says.

“The family said that they felt like royalty and that Truman defi nitely got the true mining truck experience that he wished for.” 

Truman gets a close look at the machinery with Kelly Burke, BSOC Operations Superintendent

Truman and family saw up-close the massive size of a Caterpillar Dump Truck at Black Star Open Cut mine

The Winston family get the obligatory picture at the 1 mile below point at Mount Isa Copper Operations

Truman gets a look inside a jumbo drill rig

19MINE TO MARKET

Mount Isa Mines’ Skills Centre has enhanced the delivery of underground training by

installing an Emergency Refuge Bay for practical demonstration.

The Skills Centre is where all employees and contractors complete the majority of their mandatory training in order to be site compliant and work at our Mount Isa operations.

In an eff ort to centralise training across our operations the Skills Centre relocated a fully-functioning Emergency Refuge Bay from our Mount Isa Copper Operations to the Skills Centre. This allows our Training Advisors to give trainees a hands-on demonstration of how to use a refuge bay in the case of an emergency during the Introduction to Underground Operations training.

Additionally, the Skills Centre expanded the training to include information on underground and tagging procedures and equipment such as self-rescuers.

This enhancement now allows our George Fisher Mine and Mount Isa Copper Operations training departments to focus on their area-specifi c information training. 

Clynton Munns, Training Advisor at the Mount Isa Mines Skills Centre briefs trainees on the use of an Emergency Refuge Bay

New Emergency Refuge Bay at the Skills Centre gives trainees a sense of being underground on the surface

SA FET Y

20 MINE TO MARKET

SLAM is a simple tick and fl ick tool used to plan work safely and is integral to the SAFEWORK Fatal Hazard Protocols. By following this process, it aims to ensure that before starting a task our people understand and manage the hazards involved.

The four step SLAM process works like this:

STOP take a moment to think about what you are about to do

LOOK for hazards that can kill or injure you or others

ASSESS the hazards, think about what could happen and how to control it

MANAGE the hazards by applying the right controls.

Wayne Williams, Senior Safety Advisor, Mount Isa Copper Operations says SLAM is intended to assist everyone working on our sites to be mindful of the things that can cause harm.

SLAM (Stop Look Assess Manage) is a Glencore SAFEWORK initiative currently being rolled out to all copper operations in North Queensland.

“Asking ourselves a few simple but important questions before we start work is a good way to understand how things can go wrong. This helps us to make good decisions when we plan how to get the job done safely. Many injuries and incidents across our industry involve people simply not thinking about what they are doing,” Wayne says.

SLAM encourages conversations about safety between Supervisors and the individuals performing the duties.

SLAM is an important part of our commitment to prevent fatalities in our workplace and improve safety performance across copper operations in North Queensland.

Rollout of the SLAM process commenced in May and will continue until it is fully implemented across copper operations. If you would like to know more please contact a member of the Safety team. 

SA F ET Y

SLAM – keeping it simple to report hazards and stay safeFrom left: Pete Diprose, Ben Caldwell and Jesse Charles, Ernest Henry Mining Concentrator Electrical Crew members reviewing the task for the day and stepping through the SLAM process to identify all hazards and controls to be implemented before starting the job

21MINE TO MARKET

Aged carers to benefi t from the Laura Johnson Home’s staff accommodation complex

In May, Mount Isa’s aged care home, the Laura Johnson Home offi cially opened its refurbished staff accommodation complex which has been redeveloped from the original 34 low care rooms.

The $2 million project involved renovating 34 low care rooms to create 12 new one, two and three bedroom apartments to provide access to aff ordable staff accommodation for Laura Johnson aged care home staff as well as other community-based health and care workers.

Glencore contributed $275,000 over two years to the project, through the GCPNQ which seeks to support projects like the Laura Johnson Home which improve lifestyles, contribute to the development of sustainable communities and emphasise local capacity building.

Duncan Cunningham, Laura Johnson Home Board Vice President says the project will assist to alleviate the challenge of att racting and retaining qualifi ed health care and social services staff in the Mount Isa community, while adding to the home’s sustainability.

“The provision of staff accommodation enhances the sustainability of our

facility by providing quality, aff ordable apartments to help to att ract and retain high quality care staff in our facility and community,” Duncan says.

The redevelopment was part of the long-term strategic plan of the Laura Johnson Home and follows on from the $18.5 million dollar investment into aged care facilities with the new home built in Clarke Street adjoining this staff accommodation complex.

Refurbishment of the apartments over the past 11 months has sustained around 40 jobs over that time with local company Trevor Morris Builders using local subcontractors and local small businesses to complete the project.

Mike Westerman, Chief Operating Offi cer, North Queensland Copper Assets says it is rewarding to see the offi cial opening of the refurbished staff accommodation complex.

“It’s exciting to see a modern, homely accommodation complex that off ers aff ordable accommodation for Laura Johnson healthcare staff ,” says Mike.

“Our fi nancial contribution cements Glencore’s commitment to our local community by providing a legacy to Mount Isa with this new complex.

“It gives us a huge amount of satisfaction to see this investment making such a diff erence in the lives of the people who live and work in the communities where we operate.”

Partnerships deliver major benefi ts to our local communitiesThree of our partnerships under the Glencore Community Program North Queensland (GCPNQ) have met major milestones this year.

These partnerships demonstrate Glencore’s continued commitment to the people who live and work in the regions in which we operate.

Our fi nancial contribution to these projects cements our commitment to our local community by providing a legacy to these communities.

Funding is directed towards projects and initiatives that support the priorities and needs of our community, with an emphasis on capacity building and sustainable outcomes.

We’re pleased to share their recent successes with you.

COMMUNITY

Inspecting the newly refurbished units: Bett y Kiernan, Chief Executive Offi cer, the Laura Johnson Home, Matt O’Neill, President of the Laura Johnson Home Board and Mike Westerman, Chief Operating Offi cer, North Queensland Copper Assets

22 MINE TO MARKET

The Cloncurry Gun Club offi cially re-opens renovated facilities with a bang!

Through GCPNQ, the Cloncurry Gun Club received $35,000 in funding to construct an awning extension alongside their new club house, incorporating shade, seating, canteen and bar facilities to create their main social viewing area.

After only three and half months of construction work the Cloncurry Gun Club’s new facilities were opened to an audience of approximately 70 clay target enthusiasts, sponsorship partners

and new clay target rookies from the community.

Speaking at the opening event, Jim Molloy, Cloncurry Gun Club President said he was extremely pleased with both the turn out and the club’s fantastic new home base.

“The newly renovated club house will provide great opportunities for the group to host bigger events and cater for larger numbers of travelling competitors,” Jim said.

“The previous club house had become extremely run down and wasn’t accommodating for our growing membership base, which now sits at 55 people.

“Through the help of Ernest Henry Mining and other key community group’s sponsorship, we’ve been able to transform our home base into one of the best Clay Target Shooting facilities in north west Queensland.”

Aaron Harrison, Ernest Henry Mining Underground Manager says the Cloncurry Gun Club is deserving of every bit of sponsorship support they receive.

“The awning extension will be able to provide a great social and viewing area for members and visitors alike and we hope it will help the club continue to increase membership and att ract more regional events,” Aaron says.

Key community sponsors of the Cloncurry Gun Club Facilities under the new club house awning

Jordan Neeves and Emily and Molly Harrison watch the Clay Target novices and rookies having a shoot from the sideline

Emily White, EHM Community Relations Advisor has a try at Clay Targe shooting

23MINE TO MARKET

Helping to deliver improved facilities and services for people with disabilities

In May, the newly refurbished Cootharinga Community Hub was offi cially opened, providing crucial services for people with disabilities in Mount Isa.

Cootharinga is the leading disability provider in Mount Isa, delivering quality services and life skills to assist people living with disabilities.

Last year Glencore contributed $50,000 under GCPNQ to Cootharinga to assist with renovations including building repairs, painting, new carpet, furniture, equipment and cooking facilities.

Completed in early 2016, these improvements have resulted in a homely and professionally presented space which was offi cially opened in May.

Completion of the community hub has guaranteed a clean, safe and inviting environment for the people att ending the program on a weekly basis.

Mandy MacDonald, General Manager Customer Service, Marketing and Community Investors for Cootharinga said the community hub gives the organisation a face and home in Mount Isa where their customers feel proud to spend time.

“The additional space and variety of rooms means we can vary our programs and tailor support to individual needs and interests. We have been able to open additional upstairs space to community

organisations making it truly a community hub,” Mandy says.

Richard Harvey, Chief Processing Offi cer, North Queensland Copper Assets says he was pleased to be part of the offi cial opening and see the community hub fi rst hand.

“Glencore is proud to partner with Cootharinga and join in their journey of realising their vision of building a bett er world with people of all abilities,” says Richard.

“It’s very rewarding to see this investment providing vital services for people living with disabilities in our community.” 

COMMUNITY

Offi cial opening of the Cootharinga Community Hub: Peter Mewett , Cootharinga’s Chief Executive Offi cer, Richard Harvey, Chief Processing Offi cer, Copper Assets North Queensland, Alison Martens, Area Manager Services, Cootharinga’s Mount Isa Far West, and Mandy MacDonald, Cootharinga’s General Manager, Customer Service, Marketing and Community Investors

Richard Harvey, Chief Processing Offi cer, Copper Assets North Queensland and Joyce McCullouch, Mayor of Mount Isa

Cootharinga’s Kym Elms with George Patt ison and Andrew Gage

24 MINE TO MARKET

Musculoskeletal HealthThe musculoskeletal system provides support to the body and gives us the ability to move. The body’s bones (the skeletal system), muscles (muscular system), cartilage,

tendons, ligaments, joints, and other connective tissue that supports and binds tissues and organs together comprise the musculoskeletal system.

Most importantly, the system provides form, support, stability, and movement to the body.

For example:

• The bones of the skeletal system protect the body’s internal organs and support the weight of the body. The skeletal portion of the system serves as the main storage depot for calcium and phosphorus. It also contains critical components of the hematopoietic system (blood cell production).

• The muscles of the muscular system keep bones in place; they also play a role in movement of the bones by contracting and pulling on the bones, allowing for movements as diverse as standing, walking, running, and grasping items.

• To allow motion, diff erent bones are connected by joints. Within these joints, bones are connected to other bones and muscle fi bres via connective tissue such as tendons and ligaments.

• Cartilage prevents the bone ends from rubbing directly on each other.

• Muscles contract (bunch up) to move the bone att ached at the joint.

Besides good nutrition and exercise, there are some very basic, common sense things we can do to help our musculoskeletal system. All it takes is some conscious eff ort and discipline.

The fi rst one is easy. Our mother, our chiropractor and our drill sergeant all told us to stand up straight and suck in that gut. Great advice for strengthening our abdominal muscles and supporting our back. All we have to do is remember to bring our head and neck back. Next practice breathing in and tightening the gut. Before we know it, back pains will start to disappear and we will absolutely look and feel confi dent.

The next one is prett y simple too and will help avoid foot problems. Nothing will ruin a day faster than having pain in the feet when walking or standing. Why do so many people come down with foot problems? Consider that we have 26 bones in our feet, that’s 26 bones per foot, for a total of 52 bones that have no shock absorbing fl uid or cushioning cartilage that other moveable bones

have. They take a pounding and if we happen to be a bit overweight, they take a real pounding.

The answer is simply to wear comfortable, well-cushioned shoes. Running shoes, cushioned in the heel and back of the shoe, are particularly great. Women are especially vulnerable in this area. It’s not good to tell a woman she has comfortable looking shoes.

What more can be said about smoking and weight? Stop smoking and lose weight! We know very well what smoking does to our lungs, heart and arteries. But in the musculoskeletal system, smoking is destructive to bones and increases the risk for osteoporosis.

Also there is nothing more destructive to the musculoskeletal system joints than carrying around excess weight. Lose the weight or be prepared for future hip and knee replacements, which in the new world, you will probably have to go on a waiting list for two years before you can get your replacement.

So exercise, stretch, eat right, don’t smoke, keep your weight in line and your musculoskeletal system will thank you and give you a higher quality of life.

25MINE TO MARKET

LIFE-SAVING BEHAVIOURS

SA FET Y

SafeWork is an initiative of Glencore aimed at focussing its operations and projects, including all employees and contractors, to eliminate fatalities and serious injuries.

Life-Saving Behaviours is a fundamental component of SafeWork and should be adopted at all times along with the Fatal Hazards Protocol.

There are nine Life-Saving Behaviours that have a direct link, based on previous incidents and learnings, to the behaviours broken just prior to a fatal incident occurring. They are:

1. Always come to work drug and alcohol free.

2. Always use or wear critical safety equipment.

Note: critical safety equipment are items that are designed to prevent life threatening injuries and are referred to within the Fatal Hazard protocols or defi ned by the Operation/Project as critical e.g. seat belts, fall restraint or arrest equipment, etc.

3. Always wear appropriate fall protection equipment when working above two (2) metres.

4. Only operate equipment if trained and authorised.

5. Always isolate and ‘test for dead’ prior to working on energy sources.

6. Never modify or over-ride critical safety equipment without approval.

7. Always see and obtain clear approval before entering mobile equipment operating zones.

Note: the operating zones must be defi ned by the Operation/Project, they typically include: 3–5m from machinery in an underground situation, 30–50m from heavy mobile equipment on the surface.

8. Never enter Danger Zones.

Danger Zones include: under unsupported roof; under suspended loads; within barricaded or signposted no-go areas, or within identifi ed pinch or crush points of machinery, confi ned spaces, and other zones defi ned by the Operation/Project based on legislation, industry norms and risk assessments.

9. Always report injuries and HPRIs.

Life-Saving Behaviours are about making the right choice, to avoid the risk of serious injury or fatality to oneself or others.

The foundation of the Life-Saving Behaviours is that all of us at Glencore are entitled to work in a safe work environment and to go back home free of harm and uninjured. 

26 MINE TO MARKET

Important information

An interest in the Plum Superannuation Fund ABN 20 339 905 340 (Fund) is issued by PFS Nominees Pty Ltd ABN 16 082 026 480 AFSL 243357 (Trustee). The Fund administrator is Plum Financial Services Limited ABN 35 081 812 731 AFSL 243356 (Administrator). This material has been prepared by the Administrator and it contains information that is general in nature. The information does not take into account your objectives, � nancial situation or needs. Before acting on the information you should consider whether it is appropriate having regard to your personal circumstances and seek licensed professional advice. It is recommended that you consider the Fund’s Product Disclosure Statement (PDS) before you make any decisions about your superannuation. To obtain a copy of the Fund’s PDS, please call us on 1300 55 7586. Neither the Administrator, the Trustee, nor any other company in the National Australia Bank Group of companies guarantee this product or accept any liability whatsoever for any decision that is made on the basis of or in reliance of the information contained in this material. Please note that the information contained in this material is believed to be current as at March 2015. Any changes in the law or policy subsequent to this date have not been incorporated.

Momentum Financial Advice is a service provided by GWM Adviser Services Limited (GWMAS) ABN 96 002 071 749 AFSL 230692 through an agreement with PFS Nominees Pty Ltd as

trustee of the Plum Superannuation Fund. GWMAS, the Trustee and Plum Financial Services Limited (Plum) are part of the National Australia Group of companies. Your � nancial adviser may charge you a service fee for advice. GWMAS and your � nancial adviser may also receive a commission when applications are lodged for certain � nancial products (including life insurance). Further information on any fees, commissions and any other bene� ts received by GWMAS and your � nancial adviser for the services you receive can be obtained from the � nancial adviser’s Financial Services Guide.

Phone based advice and the online advice tools (Personal Super Calculator and Insurance Advice Calculator), including any � nancial product advice provided over the phone and within these calculators, is provided by GWMAS through an agreement with the Trustee of the Plum Superannuation Fund. Neither Plum nor the Trustee endorses or guarantees any advice provided by GWMAS or any � nancial adviser referred through the Momentum Financial Advice services. The Trustee, through its administrator, Plum, merely facilitates members’ access to these services and does not accept any liability for the services provided.

© 2015 Plum Financial Services Limited ABN 35 081 812 731 AFSL 243356 (Administrator).

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27MINE TO MARKET

Help us plan for the future...

All feedback received through the survey will be handled by a third party market research company and will

Tell us what you think about our operations and

your community by taking part in the 2016 Glencore

You can access our survey by scanning the QR Code or visiting our websites:

For more information contact: Mount Isa Mines 1800 982 982

Ernest Henry Mining 1800 346 463

Townsville 4781 8222

Commencing 1 August -31 August

...AND YOU COULD WIN ONE OF SIX FITBIT SURGE FITNESS WATCHES!

www.mountisamines.com.auwww.ernesthenrymines.com.au

Your voices infl uencing our strategies

Tell us what you think about our operations and your community, and you could win a Fitbit

In August this year, you will have the opportunity to tell us about the issues that matt er to you by

participating in our Community Att itudes Survey. Listening to your needs helps us run a more successful business and support community initiatives that matt er.

The results of our Community Att itudes Survey drive our Corporate Social Involvement activities, including our Glencore Community Program North Queensland and our sponsorship and donation program, the Community Assistance Program. Over the years, many of our major community infrastructure investments have been a direct result of community survey feedback.

In 2012, many survey respondents said aff ordable air travel was one of the biggest issues for the community, we listened, and signed a $2 million Heads of Agreement contract with Virgin Australia to bring the airline to Mount Isa and Cloncurry and secure competitive fl ight services from Brisbane for our community.

In 2014, water supply and quality was one of the top community issues for Mount Isa and Cloncurry, as a result of this community feedback, Glencore invested

funding to sink bores at Sunset Oval, Captain James Cook Park and Parkside Playway Park, securing a reliable water supply to keep the grass growing at these key community parks following two failed wet seasons in Mount Isa.

Your opinions are valuable to us; they help us determine the areas of most need in our regions so we can ensure we’re investing in projects and proactively engaging with key stakeholders via boards and committ ees that will make a real diff erence in the lives of the people that live and work in the communities where we operate.

To have your say, you can complete the survey online by visiting our operations’ websites. You can also pick up a hard copy of the survey by dropping in to one of our site offi ces.

Glencore employees can fi nd the survey by following the link on your site’s intranet homepage. Hard copies will also be available from members of our Community Relations teams across our sites.

By taking fi fteen minutes to complete this survey, you’ll be helping us add greater value to our Corporate Social Involvement activities and direct our focus to the areas you see are in need.

With your help, we can continue to work towards making our communities healthier, happier, smarter, safer, and more vibrant places to live.

You’ll also go into a draw to win one of six Fitbit Surge fi tness watches*. Simply complete the survey, including your contact details, and submit online or return your hard copy survey to a member of your site’s Community Relations team. Alternatively, you can return your completed survey via post addressed to Mount Isa Mines Community Relations, PMB 6, Mount Isa, QLD, 4825.

The survey results will be analysed by independent researchers, and your survey responses will remain confi dential. 

Our Community Relations team is on hand to answer any questions you might have about the 2016 Community Att itudes Survey. For more information phone our Community Feedback Hotline on; Mount Isa 1800 982 982 or Cloncurry 1800 346 463.

*Conditions apply

28 MINE TO MARKET

Environmental credentialsMine to Market is printed on Impact paper stock.Impact is made with a carbon neutral manufacturing process* It is well priced, FSC COC certifi ed and consists of 100% post consumer waste recycled fi bre.* Mill use 86% renewable energy, meaning emissions generated by producing Impact are incredibly low. The remaining unavoidable CO2 emissions are compensated

for by promoting controlled emission reduction projects, audited and certifi ed by Climate Partner. The life cycle analysis tracks Impact from raw materials through to K.W. Doggett Fine Paper Warehouses nationally.

AnnouncementsCongratulations Jackson White, Ringfi rer, Mount Isa Copper Operations and his partner Erica West on their engagement.

Congratulations to Miguel Kato, Senior Planning Engineer, George Fisher Mine, and his wife Carolina on the birth of their son, Gustavo Kazuo Kato on 23 March 2016.

Congratulations to Mike Dowling, Mines Assistant, George Fisher Mine and Stacey Clark, Operator, ZOPs on the birth of their daughter, Grace Alice Dowling on 30 April 2016.

Congratulations to Mathew Hanson, Information and Communication Systems Coordinator, Ernest Henry Mining and Susannah Pitfi eld, Document Writer, Ernest Henry Mining on their engagement.

Congratulations to Simon Rice, Electrician, George Fisher Mine and his wife Natalie on the birth of their daughter, Sharlott e on 4 May 2016.

Congratulations to Paul Hicks, Diesel Fitt er, Mount Isa Copper Operations and his wife Cassie on the birth of their son, Dean William on 6 May 2016.

Congratulations to Matt Briant, Radio Technician, George Fisher Mine and Monica Joseph, Superintendent Electrical and Ancillary Assets, Copper Concentrator on the birth of their son, Elias James Briant on 17 May 2016.

Congratulations to Earl Lee, Mine Geologist, George Fisher Mine and his partner Trudy on their marriage at Ayers Rock/Uluru on 9 June 2016.

Congratulations to James Evans, Lead Smelter Services Supervisor and Cheryl Illingsworth, Open Pit Operator, Black Star Open Cut on their engagement.

Congratulations to Steve Andrews, Senior Surveyor, Mount Isa Copper Operations and Chelsea Willoughby, Executive Assistant, Copper Assets on their engagement.

For SaleSuzuki DRZ 400 E, 2007 model, 4,800 kilometres, serviced every 1,000 kilometres, excellent condition, 28 L Safari petrol tank plus original tank, registered until September 2016, bush plate and bark busters, aftermarket cooling fan fi tt ed for mustering/slow riding. Asking price $5,500. Contact Cam on 0428 466 487.

Four Horse Gooseneck with dividers and bed area, drop down ramp, rocker roller suspension, awning, PVC covers all round, TARE 1.75T ATM 4.5T, RWC. Good condition. $18,000. Phone 0438 168 739.

Isuzu NPR 300 Pantech. 20m3 Low kilometres, Good c ondition. $14,000. Phone 0488 023 953.

Calendar of EventsJ U LY

1–4 Mount Isa Golf Club Open1–4 Townsville Show 20163 Rockhana Gem and Mineral Festival, Cloncurry3–10 NAIDOC Week4 Townsville Show Holiday14–17 Cloncurry Stockman’s Challenge and Campdraft16–17 Boulia Camel Races17 Gecko Outdoor Sports Superhero Scramble, Mount Isa23 Paws Hoofs and Claws Canine Carnival, Mount Isa24 Outback to the Stack, Mount Isa30 Quamby Rodeo

AUGUST

5–7 Ernest Henry Mining Curry Merry Muster Festival6 Mount Isa Rodeo Ball6 Mount Isa Border Ride11 Mailman Express, Mount Isa12–14 Mount Isa Mines Rotary Rodeo20 Outback Drags, Boulia26–28 Camooweal Drover’s Camp Festival26 Glencore Children’s Exhibition – Perc Tucker Regional Gallery, Townsville (26 August to 23 October 2016)27 Spring Ball, Cloncurry

29MINE TO MARKET

Bupa Press Artwork | Client: Glencore | Publication: Glencore Mine to MarketWidth: 210mm | Height: 297mm | Colour: CMYK | Created by: Amanda Felmingham | 19/5/2016 33:52 EDTArtwork includes 3mm bleed on all sides

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