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    AMITY BUSINESS SCHOOL

    A PROJECT REPORT ONMacro Level Clustering of Countries to Identify their Potential

    for Establishing IT & ITES Industry

    SUBMITTED TO:

    Ms. Amanpreet Kang

    Dept. of International

    Business

    SUBJECTInternational

    Economics & Policies

    SUBMITTED ON:

    12th October, 2012

    SUBMITTED BY:

    MAYANK GUPTA, A-34

    SOURAV MUKHERJI, B-28

    SURAJ KUMAR, D-47

    MBA-Gen (2011-2013)

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    Table ofContents

    INTRODUCTION ............................................................................................................................... 2

    Macro-Level Indicators for IT and ITES Industry: ............................................................................ 2

    LIST OF COUNTRIES TAKEN UP FOR STUDY: ................................................................................... 6

    SPSS OUTPUT:- ................................................................................................................................ 7

    Agglomeration Schedule ................................................................................................................. 9

    List of Countries in Different Cluster ............................................................................................ 11

    Mean of Clusters Under Variables ................................................................................................ 13

    INTERPRETATION:- ........................................................................................................................ 17

    STAGE-1 ............................................................................................................................................................. 17

    STAGE-2 ............................................................................................................................................................. 17

    CLUSTER 1: "Pioneers- The trailblazer technocrats" ......................................................................................... 18

    CLUSTER 2:"Challengers- The striving bullyboy" ............................................................................................... 18

    CLUSTER 3: "Laggards- The shoddy Lazybones" ............................................................................................... 19

    CLUSTER-4: "Mediocres- The under-achieving strugglers" ............................................................................... 19

    REFERENCES: ................................................................................................................................. 20

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    INTRODUCTION

    The objective of this project was to classify countries on the basis of various macro-economic factors

    that affect the establishment of IT and ITES Industry in a country. To achieve our objective, first we identified

    20 macro-economic variables that play significant role in providing right environment for development of IT

    and ITES Industry. Then, we collected the data on these macro-economic variables for 77 countries. After that

    we compiled the latest available data of the given indicator on a excel sheet. Then, the data was exported to

    SPSS.19 & cluster analysis was done. Finally, based on the characteristics of clusters, we have given names for

    each cluster.

    Macro-Level Indicators for IT and ITES Industry:

    1) GDP (per capita growth) - Gross domestic product (GDP) is the market value of all officially

    recognized final goods and services produced within a country in a given period. GDP per capita is often

    considered an indicator of a country's standard of living. GDP per capita is not a measure of personal

    income. Under economic theory, GDP per capita exactly equals the gross domestic income (GDI) per

    capita.

    2) High technology exports (current US$) - High-technology exports are products with high R&D

    intensity, such as in aerospace, computers, pharmaceuticals, scientific instruments, and electricalmachinery.

    3) Literacy Rate, youth total (% of people ages 15-24) - Youth (15-24) literacy rate (%). Total is the

    number of people age 15 to 24 years who can both read and write with understanding a short simple

    statement on their everyday life, divided by the population in that age group. Generally, literacy also

    encompasses numeracy, the ability to make simple arithmetic calculations.

    4) ICT goods exports (% of total goods exports) - Information and communication technology goods

    exports include telecommunications, audio and video, computer and related equipment; electronic

    components; and other information and communication technology goods. Software is excluded.

    5) ICT good imports (% of total goods imports) - Information and communication technology goods

    imports include telecommunications, audio and video, computer and related equipment; electronic

    components; and other information and communication technology goods. Software is excluded.

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    6) ICT service exports (% of service exports, BOP) - Information and communication technology

    service exports include computer and communications services (telecommunications and postal and

    courier services) and information services (computer data and news-related service transactions).

    7) Secure Internet Servers - Secure servers are servers using encryption technology in Internet

    transactions.

    8) Mobile cellular subscribers per 100 people - Mobile cellular telephone subscriptions are subscriptions

    to a public mobile telephone service using cellular technology, which provide access to the public

    switched telephone network. Post-paid and prepaid subscriptions are included.

    9) Compensation of employees (% of expense) - Compensation of employees consists of all payments in

    cash, as well as in kind (such as food and housing), to employees in return for services rendered, and

    government contributions to social insurance schemes such as social security and pensions that provide

    benefits to employees.

    10)Communications, computer, etc. (% of service exports, BOP) - Communications, computer

    information, and other services (% of service exports, BoP) cover international telecommunications and

    postal and courier services; computer data; news-related service transactions between residents and

    nonresidents; construction services; royalties and license fees; miscellaneous business, professional, and

    technical services; personal, cultural, and recreational services; and government services not included

    elsewhere. Service exports refer to economic output of intangible commodities that may be produced,

    transferred, and consumed at the same time. International transactions in services are defined by the

    IMF's Balance of Payments Manual (1993), but definitions may nevertheless vary among reporting

    economies.

    11)Communications, computer, etc. (% of service imports, BOP) - Communications, computer

    information, and other services (% of service imports, BoP) cover international telecommunications and

    postal and courier services; computer data; news-related service transactions between residents and

    nonresidents; construction services; royalties and license fees; miscellaneous business, professional, and

    technical services; personal, cultural, and recreational services; and government services not included

    elsewhere. Services imports refer to economic output of intangible commodities that may be produced

    transferred, and consumed at the same time. International transactions in services are defined by the

    International Monetary Fund's (IMF) Balance of Payments Manual (1993), but definitions may

    nevertheless vary among reporting economies.

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    12)Research and Development Expenditure (% of GDP) - Expenditures for research and development

    are current and capital expenditures (both public and private) on creative work undertaken

    systematically to increase knowledge, including knowledge of humanity, culture, and society, and the

    use of knowledge for new applications. R&D covers basic research, applied research, and experimental

    development.

    13)Researchers in R&D (per million people) - Researchers in R&D are professionals engaged in the

    conception or creation of new knowledge, products, processes, methods, or systems and in the

    management of the projects concerned. Postgraduate PhD students (ISCED97 level 6) engaged in R&D

    are included.

    14)Patent Applications, residents - Patent applications are worldwide patent applications filed through the

    Patent Cooperation Treaty procedure or with a national patent office for exclusive rights for an

    invention--a product or process that provides a new way of doing something or offers a new technical

    solution to a problem. A patent provides protection for the invention to the owner of the patent for a

    limited period, generally 20 years.

    15)Foreign Direct Investment, net outflows (% of GDP) - Foreign direct investment are the net inflows

    of investment to acquire a lasting management interest (10 percent or more of voting stock) in an

    enterprise operating in an economy other than that of the investor. It is the sum of equity capital,

    reinvestment of earnings, other long-term capital, and short-term capital as shown in the balance of

    payments. This series shows net outflows of investment from the reporting economy to the rest of the

    world and is divided by GDP.

    16)Foreign Direct Investment, net inflows (% of GDP) - Foreign direct investment are the net inflows of

    investment to acquire a lasting management interest (10 percent or more of voting stock) in an enterprise

    operating in an economy other than that of the investor. It is the sum of equity capital, reinvestment of

    earnings, other long-term capital, and short-term capital as shown in the balance of payments. This

    series shows net inflows (new investment inflows less disinvestment) in the reporting economy from

    foreign investors, and is divided by GDP.

    17)Internet users - Internet users are people with access to the worldwide network.

    18)Workers Remittances, receipts (BOP, Current US$) - Workers' remittances are current transfers by

    migrants who are employed or intend to remain employed for more than a year in another economy in

    which they are considered residents. Some developing countries classify workers' remittances as a factor

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    income receipt (and thus as a component of GNI). The World Bank adheres to international guidelines

    in defining GNI, and its classification of workers' remittances may therefore differ from national

    practices. This item shows receipts by the reporting country. Data are in current U.S. dollars.

    19)Workers Remittances and Compensation of employees, paid (Current US$) - Workers' remittances

    and compensation of employees comprise current transfers by migrant workers and wages and salaries

    earned by nonresident workers. Remittances are classified as current private transfers from migrant

    workers resident in the host country for more than a year, irrespective of their immigration status, to

    recipients in their country of origin. Migrants' transfers are defined as the net worth of migrants who are

    expected to remain in the host country for more than one year that is transferred from one country to

    another at the time of migration. Compensation of employees is the income of migrants who have lived

    in the host country for less than a year

    20)Workers Remittances and Compensation of employees, received (Current US$) - Workers

    remittances and compensation of employees comprise current transfers by migrant workers and wages

    and salaries earned by nonresident workers. Data are the sum of three items defined in the fifth edition

    of the IMF's Balance of Payments Manual: workers' remittances, compensation of employees, and

    migrants' transfers. Remittances are classified as current private transfers from migrant workers resident

    in the host country for more than a year, irrespective of their immigration status, to recipients in their

    country of origin. Migrants' transfers are defined as the net worth of migrants who are expected to

    remain in the host country for more than one year that is transferred from one country to another at the

    time of migration. Compensation of employees is the income of migrants who have lived in the host

    country for less than a year.

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    LIST OF COUNTRIES TAKEN UP FOR STUDY:

    Argentina

    Armenia

    Australia

    Austria

    Belarus

    Belgium

    Bosnia and Herzegovina

    Brazil

    Bulgaria

    Canada

    Chile

    China

    Colombia

    Costa Rica

    Croatia

    Cyprus

    Czech Republic

    Denmark

    Ecuador

    Egypt, Arab Rep.

    El Salvador

    Greece

    Guatemala

    Hong Kong SAR, China

    Hungary

    Iceland

    India

    Ireland

    Israel

    Italy

    Japan

    Jordan

    Kazakhstan

    Kenya

    Korea, Rep.

    Kyrgyz Republic

    Latvia

    Lithuania

    Luxembourg

    Malaysia

    Malta

    Mauritius

    Nigeria

    Norway

    Pakistan

    Panama

    Paraguay

    Peru

    Philippines

    Poland

    Portugal

    Romania

    Russian Federation

    Saudi Arabia

    Serbia

    Slovak Republic

    Slovenia

    South Africa

    Spain

    Sweden

    Switzerland

    Tanzania

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    Estonia

    Finland

    France

    Georgia

    Germany

    Mexico

    Moldova

    Morocco

    Mozambique

    Netherlands

    New Zealand

    Tunisia

    Turkey

    Uganda

    Ukraine

    United Kingdom

    Sri Lanka

    SPSS OUTPUT:-

    DESCRIPTIVE STATISTICS

    N Minimum Maximum Mean Std. Deviation

    Communications,

    computer, etc. (% of

    service exports, BoP)

    77 2.0757 71.7958 34.907684 17.2739175

    Communications,

    computer, etc. (% of

    service imports, BoP)

    77 8.9057 92.3660 33.604424 15.5391486

    Compensation of

    employees (% ofexpense)

    77 3.5405 53.1533 20.058014 11.0147708

    Foreign direct

    investment, net inflows

    (% of GDP)

    77 -29.2288 392.3369 8.014834 44.7818310

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    Foreign direct

    investment, net outflows

    (% of GDP)

    77 -7.0371810000 486.89102000

    00

    11.089567117

    337

    60.260040606

    6604

    GDP per capita growth

    (annual %)

    77 -6.8124685000 8.9171110000 2.6921661074

    49

    2.7707335454

    653

    High technology exports

    (current US$)

    77 549792.0000 1.5851E11 1.337278E10 2.9012661E10

    ICT goods exports (% of

    total goods exports)

    77 .0048 49.0706 6.272071 10.0029936

    ICT goods imports (% of

    total goods imports)

    77 1.8254 42.7614 8.919870 7.0573362

    ICT service exports (% of

    service exports, BoP)

    77 1.2230 38.9552 7.971393 7.2225944

    Internet Users 77 289239.2310 1.0060E8 14826956.032

    355

    20358111.418

    8755

    Literacy rate, youth total

    (% of people ages 15-24)

    77 70.869370 100.000000 95.74627457 7.428002906

    Mobile cellular

    subscriptions (per 100

    people)

    77 32.8267 209.6399 115.248781 30.8002500

    Patent applications,

    residents

    77 1 290081 7672.44 36395.963

    Research and

    development expenditure

    (% of GDP)

    77 .0261 3.4739 .986651 .9162458

    Researchers in R&D

    (per million people)

    77 15.828320 7371.709500 1862.1139475

    9

    1872.1126762

    82

    Secure Internet servers 77 14 124255 9856.86 23670.617

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    Workers' remittances and

    compensation of

    employees, paid (current

    US$)

    77 4900000.0950 2.7069E10 3.077666E9 5.9401530E9

    Workers' remittances and

    compensation of

    employees, received

    (current US$)

    77 3200000.0480 2.2048E10 3.376910E9 4.4371203E9

    Workers' remittances,

    receipts (BoP, current

    US$)

    77 178612.944256

    5250

    5.3043696000

    E10

    3.3922436755

    86E9

    7.7429233256

    377E9

    Valid N (listwise) 77

    Table 1: Minimum, Maximum, Mean and Standard Deviation of all Variables

    Agglomeration Schedule

    Stage

    Cluster Combined

    Coefficients

    Stage Cluster First Appears

    Next StageCluster 1 Cluster 2 Cluster 1 Cluster 2

    1 23 29 3.910E16 0 0 8

    2 12 50 8.008E16 0 0 10

    3 39 76 9.805E16 0 0 11

    4 57 73 1.508E17 0 0 8

    5 31 41 2.299E17 0 0 15

    6 9 43 3.020E17 0 0 9

    7 5 69 3.924E17 0 0 15

    8 23 57 4.446E17 1 4 12

    9 9 51 4.558E17 6 0 17

    10 12 34 4.875E17 2 0 21

    11 39 54 5.189E17 3 0 2012 23 63 5.438E17 8 0 28

    13 11 52 5.708E17 0 0 22

    14 37 64 5.831E17 0 0 24

    15 5 31 6.291E17 7 5 24

    16 4 65 6.551E17 0 0 27

    17 9 14 6.677E17 9 0 39

    18 58 66 7.051E17 0 0 30

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    19 6 22 8.535E17 0 0 23

    20 39 71 9.535E17 11 0 25

    21 12 77 1.002E18 10 0 27

    22 11 27 1.112E18 13 0 33

    23 3 6 1.298E18 0 19 36

    24 5 37 1.300E18 15 14 25

    25 5 39 1.324E18 24 20 28

    26 46 61 1.337E18 0 0 5027 4 12 1.452E18 16 21 31

    28 5 23 2.161E18 25 12 31

    29 33 67 2.431E18 0 0 53

    30 18 58 3.114E18 0 18 44

    31 4 5 3.136E18 27 28 33

    32 8 62 3.377E18 0 0 38

    33 4 11 3.483E18 31 22 36

    34 2 30 4.409E18 0 0 39

    35 13 56 4.817E18 0 0 40

    36 3 4 5.117E18 23 33 45

    37 25 42 5.292E18 0 0 46

    38 8 49 6.803E18 32 0 48

    39 2 9 7.873E18 34 17 44

    40 13 17 8.755E18 35 0 46

    41 47 68 9.814E18 0 0 52

    42 21 60 1.437E19 0 0 53

    43 19 70 1.481E19 0 0 50

    44 2 18 1.490E19 39 30 45

    45 2 3 1.810E19 44 36 49

    46 13 25 2.008E19 40 37 47

    47 13 75 2.239E19 46 0 49

    48 8 74 2.507E19 38 0 52

    49 2 13 2.543E19 45 47 51

    50 19 46 3.653E19 43 26 57

    51 2 38 4.434E19 49 0 54

    52 8 47 4.803E19 48 41 64

    53 21 33 4.846E19 42 29 60

    54 2 59 5.025E19 51 0 57

    55 1 35 5.272E19 0 0 58

    56 24 26 6.746E19 0 0 60

    57 2 19 7.512E19 54 50 65

    58 1 28 8.751E19 55 0 68

    59 16 36 1.018E20 0 0 62

    60 21 24 1.041E20 53 56 66

    61 45 72 1.157E20 0 0 64

    62 10 16 1.654E20 0 59 65

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    63 40 55 1.935E20 0 0 71

    64 8 45 2.525E20 52 61 67

    65 2 10 2.637E20 57 62 66

    66 2 21 3.212E20 65 60 69

    67 8 20 4.832E20 64 0 69

    68 1 7 5.007E20 58 0 72

    69 2 8 5.762E20 66 67 70

    70 2 15 7.898E20 69 0 7371 40 44 8.344E20 63 0 75

    72 1 32 1.399E21 68 0 74

    73 2 48 2.703E21 70 0 74

    74 1 2 2.871E21 72 73 76

    75 40 53 3.181E21 71 0 76

    76 1 40 1.336E22 74 75 0

    Table 2: Coefficients of each of the variables

    List of Countries in Different Cluster

    CLUSTER 1 CLUSTER 2 CLUSTER 3 CLUSTER 4

    UNITED KINGDOM JAPAN UKRAINE PERU

    SWITZERLAND GERMANY UGANDA NIGERIA

    NETHERLANDS TURKEY MAURITIUS

    MEXICO TUNISIA ICELAND

    MALASIA TANZANIA CHILE

    KOREA,REP SWEDEN

    FRANCE SRI LANKA

    SPAIN

    SOUTH AFRICA

    SLOVENIA

    SLOVAK REPUBLIC

    SERBIA

    SAUDI ARABIA

    RUSSIAN FEDERATION

    ROMANIA

    PORTUGAL

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    POLAND

    PHILIPPINES

    PARAGUAY

    PANAMA

    PAKISTAN

    NORWAY

    NEW ZEALAND

    MOZAMBIQUE

    MOROCCO

    MOLDOVA

    MALTA

    LUXEMBURG

    LITHUANIA

    LATVIA

    KYRGYZ REPUBLIC

    KENYA

    KAZAKHSTAN

    JORDAN

    ITALY

    ISRAEL

    IRELAND

    HUNGARY

    HONG KONG SAR, CHINA

    GUATEMALA

    GREECE

    GEORGIA

    FINLAND

    ESTONIA

    EL SALVADOR

    EGYPT, ARAB REP.

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    Table 3: Different Countries under different Cluster Categories

    Mean of Clusters Under Variables

    Cluster Number of Case

    1 2 3 4

    Mean Mean Mean Mean

    Communications,

    computer, etc. (% of

    service exports, BoP)

    58.4287 40.7622 27.2048 34.1218

    ECUADOR

    DENMARK

    CZECH REPUBLIC

    CYPRUS

    CROATIA

    COSTA RICA

    COLOMBIA

    CANADA

    BULGARIA

    BRAZIL

    BOSNIA AND HERZEGOVINA

    BELGIUM

    BELARUS

    AUSTRIA

    AUSTRALIA

    ARMENIA

    ARGENTINA

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    Communications,

    computer, etc. (% of

    service imports, BoP)

    36.3317 37.1707 27.7465 33.5865

    Compensation of

    employees (% of

    expense)

    6.0861 13.2084 23.9125 20.9567

    Foreign direct

    investment, net inflows

    (% of GDP)

    .7081 1.7340 4.2605 9.2426

    Foreign direct

    investment, net outflows

    (% of GDP)

    1.7372251500 3.7363953286 43.9054448073 9.5990512127

    GDP per capita growth

    (annual %)

    1.0373970000 1.7005926445 4.2444179400 2.7316786994

    High technology exports

    (current US$)

    1.4028E11 6.4480E10 1.8894E8 4.7119E9

    ICT goods exports (% of

    total goods exports)

    7.8781 14.2811 .3307 5.8027

    ICT goods imports (% of

    total goods imports)

    10.5816 13.9876 6.3104 8.5111

    ICT service exports (% of

    service exports, BoP)

    5.1350 6.3343 3.2312 8.6195

    Internet Users 84399070.363

    7

    31859300.349

    8

    13398686.7651 10839189.4840

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    Literacy rate, youth total

    (% of people ages 15-24)

    99.000000 98.710253 92.768436 95.549987

    Mobile cellular

    subscriptions (per 100

    people)

    117.4819 114.1724 100.7640 116.4471

    Patent applications,

    residents

    168564 24061 89 1346

    Research and

    development expenditure

    (% of GDP)

    2.9860 1.8403 .7506 .8471

    Researchers in R&D

    (per million people)

    4466.852850 2792.977941 1541.249961 1701.459887

    Secure Internet servers 89363 44949 621 4167

    Workers' remittances and

    compensation of

    employees, paid (current

    US$)

    1.0191E10 1.2478E10 40120620.6410 2.0485E9

    Workers' remittances and

    compensation of

    employees, received

    (current US$)

    6.5700E9 8.8100E9 2.5667E9 2.7362E9

    Workers' remittances,

    receipts (BoP, current

    US$)

    1.6505317750

    E9

    5.5445641929

    E9

    2.6159806881E1

    0

    1.4014399319E9

    Table 4: Mean of each Cluster under different Variables

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    Figure 1: Dendrogram using Average Linkage (Between Groups) depicting different cluster formations

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    INTERPRETATION:-

    The output is first derived by doing a hierarchical analysis to find the number of clusters that exist in the data. In

    order to find the mean rating, descriptive statistics has been performed. The final step was a K-Means outputwith a predetermined number of clusters to be specified.

    STAGE-1

    At first, the data was analysed with the help of descriptive statistics. From the descriptive data, we have got the

    mean rating of the countries based on the 20 macro-economic indicators. From the mean rating, we got the

    average mean for the entire set of countries which gave us an idea of the mean value of each macroeconomic

    variables.

    An agglomeration schedule helped us to identify large differences in the coefficients. From the agglomeration

    schedule, we use the difference between rows in a measure called coefficient in order to identify the number of

    clusters in the data. A large difference in the coefficients values between any two rows indicates a solution

    pertaining to the number of clusters which the lower row represents. Finally, based on our judgment, we chose

    4-cluster solution.

    The dendrogram, in addition to agglomeration schedule, provides a rescaled distance measure between various

    clusters combines at various stages.

    STAGE-2

    In the second stage, we performed a K-MEANS cluster. This is because a K-Means Cluster procedure generally

    gives more stable clusters, since it is an interactive procedure compared with the single pass hierarchical

    methods. The output of the K-Means Cluster gave us the initial cluster centers, the country listing of cluster

    membership i.e. which country belongs to which of the clusters.

    Based on the study, we describe each of the characteristics of 4 clusters as follows:

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    CLUSTER 1: "Pioneers- The trailblazer technocrats"

    The countries belonging to this cluster are United Kingdom, Switzerland, Netherlands, Mexico, Malaysia,

    Korea Republic and France. The countries has a higher mean in the service exports of Communication

    computer etc. and a high mean in the service imports in the communication, computer etc. This means that the

    countries are engaged in covering international communications, postal services, computer data, news related

    services transactions between residents and non-residents. The countries are also engaged in exports and

    imports of information and communication technology goods. Also, the countries has maximum number of

    internet users as well as the mobile cellular subscribers among the other clusters. The countries even has secure

    internet servers. The clusters has highest mean in the case of patents applications, Research and development

    expenditure and the number of researchers in the R&D. This implies that these countries are engaged in

    conceptions or creations of new knowledge, products, processes, methods or systems and in the management ofprojects concerned. A high mean score on patents applications denotes that the intellectual property and patents

    of a new company entering in that company will be safe and protected by the Government rules and regulations.

    This also verifies the fact about the literacy rate which is the highest as compared to other clusters.The clusters

    also has a high mean in the case of workers remittances and compensations.

    For a country, attracting an inflow of FDI strengthens the connection to world trade networks and finances its

    development path. But the countries in this cluster are having a lowest mean of FDI inflow. This shows that

    these countries might face a problem in the future regarding the development of the nation.

    CLUSTER 2:"Challengers- The striving bullyboy"

    The countries belonging to this cluster are Japan and Germany. The countries has a higher mean ratio in the

    case of imports of communications, computer etc. This implies that the countries are spending heavily on

    telecommunications, postal and courier services, computer data, news related service transactions between

    residents and non-residents., construction services, royalties and license fees.

    The countries also exporting products of high R&D intensity such as aerospace, computers, pharmaceuticals

    scientific instruments and electrical machinery.

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    CLUSTER 3: "Laggards- The shoddy Lazybones"

    This cluster is comprised of 63 countries. The cluster has a higher mean rating of compensation of employees as

    a percentage of expense. This implies that the countries in this cluster provide a good wage structure, social

    security, insurance and pensions to the employees working in that country which is a conducive environment

    for employment in IT Sector.

    However, the countries lag in the field of patent applications, R&D expenditure. This implies that the foreign

    companies intending to enter into these countries will not prefer to open up a subsidiary in these countries. The

    literacy rate is lowest for these countries which means that these countries will not be able to provide adequate

    skilled workforce required by an IT company.

    The countries have a low mean rating in the case of ICT Goods and Services import and export. This shows thatthese countries are not having infrastructure in the IT sector as well as the allied sectors of communications,

    electronic components and technological services. So, there is an entry barrier for IT Companies to enter into

    these countries because the basic required infrastructure are not supported by these countries.

    CLUSTER-4: "Mediocres- The under-achieving strugglers"

    The countries which fall under this cluster are Peru, Nigeria, Mauritius, Iceland and Chile. Taking into the

    consideration of the various macro-economic indicators, the countries have an average rating in almost all of the

    indicators. This shows that the countries are in the development stage of becoming an attractive destination for

    the IT Service Industry. In other words, we can say that the countries are in an evolving stages of various

    researches and patent applications. These countries are on the verge of becoming favorable for the development

    of IT Sector, which requires a boost from the Government in the form of policies, and from the private sector in

    the form of funds and infrastructure. The countries under this cluster has a higher mean rating in the case of FDI

    Net Inflows. This shows that these countries are being considered to have potential to develop. So, the investors

    are pouring money in the form of FDI.

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    REFERENCES:

    TEXT-BOOKS:-

    Nargundkar R.- Marketing Research 2nd edition Malhotra N.K.,- Marketing Research 5th edition

    WEBSITES:-

    http://data.worldbank.org/ http://data.worldbank.org/indicator

    http://data.worldbank.org/http://data.worldbank.org/http://data.worldbank.org/indicatorhttp://data.worldbank.org/indicatorhttp://data.worldbank.org/indicatorhttp://data.worldbank.org/