May 4, 2015titletown.org

This page, and the information contained within, is brought to you and sponsored by the Greater Green Bay Chamber, 920.593.3400.

Put simply, Performa Inc. is an organization of architects and engineers who create high per-formance environments. But there’s so much more behind the telltale vivid purple and orange for which the firm is known.

Performa is really built on another “P,” and that’s its philosophy rooted in design that fulfills the promises they make. These go much deeper than simply building buildings to meeting capi-tal asset requirements and understanding clients’ business strategy. Performa staff’s goal is to provide high-performance, high-achievement en-vironments that meld with the people who work in them and the processes they perform.

“We develop relationships with our customers at a level that’s deeper than the project at hand,” said Doug Page, president and chief operating offi-cer. “We spend a lot of time with them, imbedding ourselves in their business so we can learn about them strategically, tactically and emotionally.”

Not surprisingly, the firm is involved early in the process – sometimes a full year or two before a project even exists. “We help to determine as-set decisions, and sometimes that includes talking people out of building some buildings,” said Jeff Kanzelberger, chief executive officer.

Inevitably, Performa’s process results in be-ing referred “up the chain” to senior management and having conversations on broader aspects of businesses. Those conversations tend to recur, and are long-term, and “when you provide value as a return, it perpetuates the longevity of the rela-tionship,” added Kanzelberger.

As a result, Performa has a very high retention of clients as the firm’s staff help their clients’ organization reach their stra-tegic aspirations, not to mention boosting

employee satisfaction. “During the design process, we embed ourselves in their organization and get to know them so well, finding out the key attributes to an efficient and enjoyable environment. An impact on employee productivity and happiness is easily noticed,” said Page.

While these customers include businesses in consumer products & services, food & beverage, higher education & human services, and engineer-ing, Performa doesn’t target any particular industry.

Performa’s close-knit approach extends to its work not only with clients, but also partners – including contractors. “We are widely known for asking contractors to participate early, add value, and speak up, and we have some very long-stand-ing and deep relationships with contractors who share our philosophy,” said Kanzelberger. “The more that occurs, the more we can provide con-sistent and predictable environments.”

That’s good news for the populace who complains about their workspace being too hot (#1 complaint) or too cold (#2 complaint) in a survey of the International Facility Management Association. It’s also why Performa has engineers in-house who are integrated very closely with the architects, and who have real-world facilities management experience under their belts.

In January, Performa completed an office expansion to accommodate growth in staff and services. They added specialized personnel in the areas of design, engineering and facilities man-agement (eight new employees in 2014) bringing the staff to 29. They also increased their 30 work stations to 45 and placed an emphasis on bolster-ing customer-facing spaces.

Simultaneously, the company saw a sig-nificant opportunity on the facilities management forefront for corrective and preventive main-tenance. “Usually, when you finish a building project, you hand over the keys and everybody’s gone. But even before building, we take a step back and talk about change management and how to manage people’s expectations, anticipation, ex-citement and fear with a new facility,” said Page.

Page says this new offering is really an ex-tension of Performa’s focus on how building expansions/projects change or evolve work pro-cesses. “In many cases, it changes the proximity of people and how the company operates,” said Kan-zelberger. “Clients don’t occupy buildings every day. But we do it every day. We have 20 years of ex-perience and can help them adapt to new facilities.”

Final thoughts:• Honor your culture. “We are very pas-

sionate about our culture because we know that if you’re not fully aware of it as you grow, it can erode,” said Page. For Performa, this has entailed creating a guidebook that captures the philosophi-cal basis for the company, defining how they go to market, how they’re culturally aligned and unique, as well as employing very strategic hiring practic-es. “We believe technical competency is what gets you in the door, but we are seeking people who are in it for a purpose larger than themselves.

• Engage everyone in a new environ-ment. Kanzelberger recently did a master plan for a Fortune 500 company and the first thing he did was survey the entire organization about how the work process today works and how the space does/doesn’t support it. “This provided a compre-hensive body of information that we are able to present to the company as a baseline so we are clear about how the future could look,” said Page.

• Invest in technology. When Per-forma was established 25 years ago, Page was adamant about the importance of investing in a powerhouse information system. “It gives us live information on where we are on a project and where we are as an organization and it buys us the privilege and freedom to be able to think on our feet and be flexible. We have very few surprises,” said Kanzelberger.

Learn more at PerformaInc.com or by call-ing 920.336.9929.

Member spotlight: Performa Inc.

Doug Page, president and COO, and Jeff Kanzelberger, CEO of Performa, Inc., reflect on the company’s 25-year history and embracement of innovation, passion, strategy and collaboration as elements of their success.

Creating high-performance environments

Our Business Recognition Luncheon will celebrate the Rock Stars of Business with awards on June 4 – which is also an opportunity for you to showcase your “rocking” business.

Each year, the luncheon offers an opportunity to a limited number of businesses to exhibit both before the

show (starting at 11 a.m.) and again after the awards lunch (noon to 1:30 p.m.) to the 400 to 500 attendees.

Attendees at this event are some of the most esteemed business people in the area and include key decision-makers. Put your business in front of them for just $150 for Chamber members and

$200 for nonmembers. (Note: The exhibit price does NOT include lunch or tickets to the luncheon. Those must be purchased separately at events.titletown.org.) The booth price includes an 8’ X 10’ booth with pipe and drape and an 8’ X 3’ skirted table. Electrical power, phone and Internet are available for an additional cost.

To secure your booth, visit events.titletown.org today.

Rock an exhibit at business recognition luncheon

This page, and the information contained within, is brought to you and sponsored by the Greater Green Bay Chamber, 920.593.3400.

titletown.orgMay 4, 2015

of

LEADERSHIP GREEN BAY

GRADUATION

Tuesday, May 12, 2015

Please join us...

Gina Anderson,The Children’s Museum of Green Bay Alisa Anderson, Wisconsin Bank & Trust Tammy Ashauer, PAi Koren Bandoch, Golden House, Inc. Chris Boehm,Ameriprise Auto and Home Insurance Chiara Boss, Greater Green Bay Habitat for Humanity ReStore John Bushmaker, Brown County Human Services David Campshure, Bay Lakes United Educators (BLUE) & WEAC-Fox Valley Katie Carviou, Aon Shana Defnet, City of De Pere Tara DeGrave, Catholic Charities of the Diocese of Green Bay Adyson-Noelle DeJardin, JBS Packerland Michael Demerath, Hager, Dewick, & Zuengler, S.C. Robbie Ehmke, Cellcom

Jeff Erwin, Associated Bank Green Bay Jeryl Fleck, Globe University Tricia Garrison, NEW Water Eric Gerarden, ProSolutions, Inc. Scott Gruber, Accenture Eric Hockers, Georgia Pacific David JanssenAK Crust, Inc. Susan Johnkins, United Healthcare Lindsey Kabat, Robert W. Baird & Co., Inc. Jennifer Kaminski, Associated Banc-Corp Daniel Kufeld, Schenck SC Hannah Lehman, Breakthrough® Fuel, LLC Shad Loch, Ansay & Associates, LLC Julie McIntyre, Integrys Business Support Sarah Mead, Integrys Business Support - Wisconsin Public Service Corp. James Nick, Humana Inc.

Wendy Olszewski, Prevea Health Anthony Possley, Rasmussen College Jill Ray, Law Firm of Conway, Olejniczak, & Jerry S.C. Karen Sinette, elevate 97 Brehanna Skaletski, Downtown Green Bay, Inc.; Olde Main Street Inc.; and Boys & Girls Club Krystle Smits, Foth Eric Sponholtz, The Salvation Army Ray & Joan Kroc Corps Community Center Mussie Teclezion, University of Wisconsin – Green Bay Kristy Warden, VSI LLC Shane Wheeler, Schenck SC Karen Widmar, Northeast Wisconsin Technical College Kristy Wiernasz, Pension Consultants Co.

You’re cordially invited to the 31st annual graduation ceremony of Leadership Green Bay

Tuesday, May 12, 2015, 5 p.m. to 8:30 p.m.Tundra Lodge Resort & Conference Center, Grand Ballroom

865 Lombardi Ave., Green Bay

We are pleased to invite you to enjoy dinner with business peers as the Leadership Green Bay Class of 2015 celebrates its graduation

and showcases its small group projects benefiting the Greater Green Bay community.

Featured presenter: Dan Ariens, Ariens Corp.

The cost to attend is $30 and includes dinner. Register at events.titletown.org by Thursday, May 7.

The esteemed class:

SPONSORED BY:

($150 per person/$600/foursome)* Includes 18 holes of golf with cart, free putting contest, use

of driving range, contest and prize on every hole, refreshments on the course, continental breakfast,

lunch, dinner and raffl e/door prizes.

Foursome package

*Sorry,no refunds -rain or shine

event!

Monday, June 15, 2015

ONE COURSE, 18 HOLES OF GOLF.

A full day of networking opportunities with a worthy client, prospective client or star employee. This is a wonderful opportunity

to meet in a relaxed atmosphere.

Title sponsor:

Visit events.titletown.org to pursue sponsorship opportunities or to register for a foursome.