May 24, 2012

Efficient e-services in social security

The trend towards electronic transfers

Mirosława BORYCZKA

e-transfer - mass payments

Preparation of the business

concept

Concept developing

Carry out public tender

Signing of the contract

Selection of the contractor

(PKO BP SA)

Implementation of the mass payments

Implementation of the bank

accounts

Reduce costs, shortening the time of delivery benefits

Benefits:

Improving file’s quality, double validation of files (ZUS & PKO) Simplify the distribution

ZETOKSI

Dedicated IT systems

iPKO On Line Biznes

PKO’scentral IT

system

Individual pensioner’s

bank account

Bank

ZUSBank Other banks

III 2011 V - X 2011 XI 2011 I 2012 II 2012 IV 2012

e-postal

Reducing costs:approximately 3,8 mln zł per year

Benefits:

Printing of postals (and slips) by Poczta Polska

Public tenderSigning contract

with Poczta Polska

e-postal

full implementation

benefits distribution by

Poczta Polska,

slip’s printing by ZUS

1st annex

Introducing rules of the e-postal

2nd annex

Selection branches to implementation

ZUS• generation necessary information (for postal)• money transfer to Poczta Polska

Poczta Polska• printing of postals• distributing postals to the post offices• issue of cash and slips to postmans

e-postal

Pensioner•cash and slip

postman

Full electronic workflow(issue, confirmation, return)

VI - XII 2009 I 2010 IV 2010 I - V 2010 VI 2010 V - XI 2010

e-contributions

Benefits:

The 100 % of the identification of payments monthly influences about 5,3 mln of payments

Information about accounting for the payment available within twenty-four hours

Simplification of the rules of making a payment

BANKOF THE PAYER

BANKof the Social Insurance Institution (ZUS)

PAYER

paymenttransfer

paymentrequest

Dedicatedpayment

document

Standardtransfer

document

Execution ofpayment

/transfer

MAIN BANKING ACCOUNTof the ZUS

Individualaccountsof payers

identificationof the payment

ZUS

paymentpayment

Bank

MODULE OF THE HANDLING OF THE PAYMENT

Comprehensive system

SAP

KSI Accounts of payers

paymentscontributionsnotes

balance

LedgerSettlements of contributions

statement

VI 2014 XII 2014 I 20152013

Establishing the

cooperation with the

target bank

Developing a business

conception of the project

Ist phasePreparing providing software for the change of

principles of settlements, in relation to the withdrawal from the dedicated payment document

DIP (Document Initiating the Project) for the IInd phase of the

projectModule of the handling of mass

paymentsIndividual accounts

Signature of the agreement with the Bank and the

Ministry of Finance for the realization of the II phase of

the project

Readiness of the software

IInd phase Preparing the

softwareReadiness of the

software

Granting the individual banking accounts

Information action

Completion of the project

Starting the full functionality

III 2010 IV 2010 2011 VI 2012 IX 2012 XII 2012

e-SEKiF

Scale 5,8 mln of accounts of payers, in it active 2,3 mln

30,9 mln of accounts of insured persons, including the social insurance 14,7 mln

Over 1 bn of operations monthly connected with the data processing

Annually ~ 24 bn € of the note on account of contributions; ~ 23,5 bn € influences; ~ 3,4 bn € receivables on account of contributions

Benefits: FULL AUTOMATION OF THE PROCESSFULL AUTOMATION OF THE PROCESS

IV 2010 XII 2010 VII 2012II 20122011 XII 2012 III 2013

Appointing a Team of Designers in order

to determine requirements for the

system

Developing a business

conception of the project

Ist phasePreparing the software

Reorganization of databases of payers and insured persons

Finishing the migration of databases

Readiness of the software IInd phase

Preparing the softwareIntegration of settlements of accounts of payers from SAP

Implementation

Completion of the project

Starting the full functionlity

Readiness of the software

PAYER BANK

REP

OR

TIN

G S

YSTE

M

SEKiF Register Systemof Accounts and FundsAccount of insured person 1

Account of insured person ...n

duecontribution

from RCA

due contribution

from RCA

payment

payment

note

Account of payer

due contribution from DRA

payment

note

BALANCEBALANCE

Account of payer...n

Total amont of due contributions (document DRA)Personal accounting for contributions (document RCA)

Daily units of data from accounts

SAP

Automated mapping,

attribution and accounting records of the data packed

for accounting operations

Amounts for settlement

payments

data from payments Bank statement

FUS LEDGER (Social Insurance Fund's Ledger)

Income from contributions

Income from interest

Incomefrom ........

Settlements of contributions

Settlements of interest

Settlements from .........

Payments from .........

Payments of contributions

Payments of interest

recognition of income

recognition of

receivables

recognition of income

recognition of receivables

influence of contributions

influence of interest

influence of contributions

influence of interest

ZUS BRANCH OFFICEPreview of accounts of insured persons

Hamdling of conclusions and the customer complaints

Handling of inheriting the contribution

Preview of accounts of payersHandling of conclusions

Implementing the execution of receivables ?

To return overpaid contributions ?PAYER

INSURED PERSON

notes

Account of insured person 2