May 22

Embed Size (px)

DESCRIPTION

1

Citation preview

AU/AWR#7501704361/SSD SATA POWER PORT BURN - For Goodwill8001110092 - 7501692790 - Order is ClosedUnit status: Received OKSent an email to customer. Please see ST 8001110092 Hi Jay,How are you doing today? I have checked this issue with our Depot and requested to give you a Goodwill. Just to remind you to check all markings of the unit thoroughly to avoid this instance to happen again. I am now closing this ticket and we are looking forward in serving you again.Should you have questions please let me know.Regards,========================AWR (7501710221)9004249Gold Level1Santoso SoendjojoMedia Inovasi ComputerJln. Sumatra No.1, Denpasar, Bali, 80112+62-361-26458660.00228103438001114211Hi Santoso,How are you doing today? i apologize if we failed to include the shipping documents. I already requested for the freight papers to be reprinted. Please expect for those to be sent today within 2hrs. We appreciate your patience.Should you have questions please let us know.Thanks,WarrantyLes7501714570- Customer already called DHL- they refused the pick-up- [email protected] 2256.00LEADER COMPUTERSLeslie Lovei165-187 Franklin St165-187 Franklin StShpr Acc : 9652992375000 Adelaide, AUSTRALIA Bill to Acc : 966576315AUSTRALIAHi Les,How are you doing today? Sending you the Airway Bill with the Correct Biller Account. Apologize for the trouble.Should you have questions please let me know.Thanks,========================SWR-7501715587KLUANG COMPUTER SERVICE CENTERMaster_611044326435Moi Hee ChongGB 9, BLK EMEDAN KOTA JOHBASEKLUANG86000MALAYSIATel Nbr: 60-07-774128675.00SWR-7501715598Jtech System CorpMaster_611044326446Daisy Mangubat27 KJ St. KamiasQuezon City1100PHILIPPINESTel Nbr: +63-4353190117.00WEBSWR-7501715611Au Trung ComputerMaster_611044326457Van Trung Au174 Hoa Binh St, Ward 3Bac Lieu84VIETNAMTel Nbr: -395817435.18WEBSWR-7501715619Cong ty Co phan May tinh Hai AnhMaster_611044326468Quang Nguyen Hong24 Quang Trung,Thai Binh,836,VIETNAM.Tel Nbr: +84-36-384031349.00CloydSWR-7501715700PITH COMPUTER SDN. BHD.Master_611044326479Lim lai Peng84 & 86, Jalan Perai Jaya 2Bandar Perai JayaPrai13700MALAYSIA.Tel Nbr: 6043979852632.80WEBSWR-7501715713CTY TNHH MTV TMDV Tin Hoc Le HuyMaster_611044326480Quoc Viet Phan MTV Thuong M?i D?ch V? Tin H?c,200-202 BAC HAI STREET,Ward 6, Tan Binh District,HCMC,1000,VIETNAM.Tel Nbr: +84 90694048843.07SWR-7501715726Sg NgMaster_611044326490blk 366 bukit batokstreet 31Unit Number 05273Singapore650366SINGAPORETel Nbr: 91726893204.59WEBSWR-7501715730Cong ty Co phan May tinh Hai AnhMaster_611044326505Quang Nguyen Hong24 Quang Trung,Thai Binh,836,VIETNAM.Tel Nbr: +84-36-384031349.00WEBSWR-7501715733CTY TNHH MTV TMDV Tin Hoc Le HuyMaster_611044326516Quoc Viet Phan MTV Thuong M?i D?ch V? Tin H?c204 Bac Hai Street, Ward 6,Tan Binh DistrictHCMC70VIETNAMTel Nbr: +84 90694048835.18DHL COURIERSWR-7501715734Michael FeighanAccount ID: 603330717520 Mulligan DriveGreenwood6024AUSTRALIATel Nbr: 61 407 442 654204.59WEBSWR-7501715735ROSACOMPUTER COMaster_611044326527Le Thi Nhung150 Ter Bui Thi XuanDist 1Ho Chi Minh70000VIETNAMTel Nbr: +84-8-3925040643.07WEBSWR-7501715738ROSACOMPUTER COMaster_611044326538Le Thi Nhung150 Ter Bui Thi XuanDist 1Ho Chi Minh70000VIETNAMTel Nbr: +84-8-3925040643.07JuvySWR-7501715850VIPER Technology Viper Technology Pvt. LtdAsim Sheikh49C Phase II Extension, D.H.A.,Main Korangi Road, Karachi,Karachi,74400,PAKISTAN.Tel Nbr: 923212433933117.00Master_611044326413=================Hi Ces,I already trained Von regarding the process on how to obtain RCI, generate AWB and softcopy allocation. FedEx Ship Manager Software is already installed in his computer, we tested and it is working properly. Just requesting to include Von in the RCI Email Distro.Should you have questions please let me know.Thanks,OUTBOUND0385428688CPL DISTRIBUTION PTY LTD- spoke with steve- asked to give the phone to Victorson- should give a callback 3pm MLA because Vic is not available- end of callAWR (7501592237)Reported unit: E74058-153 SP41806402 (Not Yet Received by Depot)Returned unit : E74058-SCSI CARD,PCI,1CH, 152 STWC30805811 (Depot will Receive this as Good Part)Replacement unit: E74058-152 SP30324418 (This is Okay)228156378001119386Abid HussainPakistan office products KarachiAWR (7501716165)AWR (7501716166)AL MADINA COMPUTER NON GID RESELLER DH61WW BTWW3240103H AA G23116-303AL MADINA COMPUTER NON GID RESELLER DH61WW BTWW340005R1 AA G23116-303AL MADINA COMPUTER NON GID RESELLER DH61SA BTSA22100874 AA G38870-300Nayab Computers ACTIVE 301340874 DH61BF GEBF33600TGK AA G81311-102==========22815636800111938710482074Core [email protected] 3 #2 dawn Rd., Albany Creek 4035 QLDNUCNoisy fan (Really Loud)Model: DC3217IYESerial: G6YE320001H9SA: G80097-103AWR (7501716168)228178978001119386OUTBOUND0863163883PLE COMPUTERS PTY LTDJonathan AcasterAWR (7501655469)- spoke with John- he said that the faulty unit has been posted and sent back to us- he will call us today to check the correct Connote- he will look for me- advised John that I will wait for his call60928334346TG0045193OUTBOUND0385428688CPL DISTRIBUTION PTY LTDReported unit: E74058-153 SP41806402 (Not Yet Received by Depot)Returned unit : E74058-SCSI CARD,PCI,1CH, 152 STWC30805811 (Depot will Receive this as Good Part)Replacement unit: E74058-152 SP30324418 (This is Okay)- spoke with steve- asked to give the phone to Victorson- should give a callback 3pm MLA because Vic is not available- end of callOUTBOUND0385428688CPL DISTRIBUTION PTY LTDAWR (7501592237)- spoke with Victorson- he said that the reported faulty raid unit was sent back to the Distributor (Ingram Micro) and they replaced the unit.- according to him as well, Ingram Micro called Intel to ask for the reaplacement of the unit.- this case is now considered RESOLVED- offered additional assistance- end of callAWR (7501592237)8001112102750165546910083288MahendranD & D Computer Technology Pty LtdCPUIssue: BSODModel: i7-3770FPO: 3236B872Batch: AWR (7501716284)75016006772281789722817897Membership ID: 9003825- inbound by DorothyDC3217IYE / no displayMicrogold Information Solution & ProductDC3217IYEG6YE3050040DG80097-102Hi Abid,How are you doing today? We already checked the unit that you sent and we are now closing this issue. Thank you for bearing with us and we apologize for the trouble this has causing you.\Should you have questions please let me know.Thanks,611044325108228102918001119237L306B891N8315059A4342FPO Frequency:: 119L250B28735246613A2718FPO Frequency: 6475017164588001119237BX80637I33210 2L329341A1071 3328A958BX80637G2030 3371 L438B655BX80623I32120 2L228320A3976 L232B544BX80623G860 N8315059A4342 L306B891BX80623I32120 35246613A2718 L250B287BX80623G860 N8315059A4342 L306B891 9008511 Synnex (Thailand) PCL.BX80623I32120 35246613A2718 L250B287Hi Helen,Is this OK for RMA?FPO frequency is more than 025Product Markings:(1) BX80623G860L306B891N8315059A4342FPO Frequency:: 119(2) BX80623I3212035246613A2718L250B287FPO Frequency: 64Please return the ticket to SEG: ICS APAC MN Channel MembersLet me know if you have questions.Cloyd V.2282010222820103228201047501600677OPEN SERVICE TICKETS8001119237FPO Escalations (Helen)2 CPUs involvedCustomer: Synnex Thailand8001112119Customer: Synnex ThailandAsking for the status of the order8001112029Customer: MDR Microwave (Anna Pepito)PhilippinesInvoice Validation8001103354Customer: Synnex ThailandNRDP------------------------------PENDING EMAIL7501704361SSD SATA POWER PORT BURN- should call customer- should provide GoodwillHi Victorson,Thank you for the update regarding