May 2018

From The Director- Ben WalshAs we continue working our way through the IS-BAO Programmeimprovements, the feedback I have received has been verypositive. Change can be challenging but the professionalism anddedication that I see every day in our sector of aviation keeps mevery optimistic about the path we are on to make the IS-BAOProgramme the best it can be.

One thing to keep in mind regarding the improvements that arebeing beta tested in the 2018 Standard and Protocols, is thatthese changes will require some effort on your part. The originalStandard was revised in a fragmentary fashion for 15 years;therefore, the IS-BAO team had to decide the best way to moveforward.

After consulting with the Standards Board and the operator focusgroup, it was determined that “ripping off the band-aid” was thebest approach. This approach required another significant revisionbut will deliver the best results in the long run. The 2018 Standardhas been revised from beginning to end, including consolidatingtopics, simplifying and shortening the language, and more. Thisrealignment will take some time and effort for operators to becomeaccustomed to it, but we will work together to make the transitionas smooth as possible.

The extension of the 2017 and 2018 transition period will allowoperators to decide how and when to proceed. There may bemany reasons an operator may choose to stick with the 2017standard, and it is just fine to use 2017 until July 2019.Conversely, an operator may decide to use the improved 2018now through July 2020.

Now that many of the core programme improvements are beingimplemented, we are turning to the Stage 2/3 quality improvementinitiative. We are requesting volunteers from established Stage 3operators for an Established Operator focus group to help usevaluate topics, including continuous monitoring, mentoring, andinfo-sharing within the IS-BAO Programme. Please contact me atbwalsh@ibac.org

EBACE 2018 Happenings

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IS-BAO™ Event Review &Update for 2018Visit us in 2018 at these events:

June 21, 2018 - White Plains,NY – NBAA Regional ForumBooth #200Sept. 6, 2018 - San Jose, CA– NBAA Regional ForumSept 19-20, 2018 - AirOpsEurope, Cannes, FranceOct. 16-18, 2018 – NBAA-BACE – Orlando, FLDec 10-12, 2018 - MEBAA,Dubai, UAE

IS-BAO™ Workshops:

May 22-23, 2018 in Denver,CO USAJune 19-20, 2018, WhitePlains, NY USA

Visit the IBAC.org website toregister.

Don’t Forget TheIS-BAO/H LinkedInForum

This is a forumwhere operators, auditors, orthose just curious about eitherInternational Standard to

May 28, 2018 - CORSIA Workshop at IATA in GenevaMay 28, 2018 IS-BAO WorkshopMay 29-31, 2018 – Visit Us at EBACE Booth # C56May 30, 2018 from 1600 - 1700 Room P - IBAC ReceptionRSVP

EASA TCO UPDATE:FAR 135 Operators and other non-EASA commercial operatorsStéphane De Wolf, E.U. Operations Specialist

As a reminder, EASA continues to issue Third Country Operators(TCO) authorizations for commercial operators that reference acurrent IS-BAO SMS in the Basic Operator Data self-declarationapplication website. The IS-BAO standard is well understood byEASA authorities when they do risk assessments for theseauthorizations, and they have issued scores of TCO authorizationsto IS-BAO registered operators worldwide. (Read more HERE)

The TCO authorization is a risk assessment process for non-E.U.based commercial operators that plan to fly into Europe Learnmore HERE.

The IBAC.org PortalsJason Starke, Operations Manager

Have you had a chance to experience logging into your ownorganization or auditor portal yet? If not, please take theopportunity and log in today! You will find all the IS-BAO or IS-BAHdocuments that you need are in one convenient location for yourdownload. Do you want to give others in your organization accessto the portals? No problem, the latest enhancement allows the IS-BAO or IS-BAH representative from each organization to createadditional logins to their company’s portals.

The portals right now have other key functions, such asmessaging from IBAC as well as displaying current informationabout your organization’s registration or auditor accreditation. Weare planning to add many more features in the near future, somake sure you log in to see the exciting things beingimplemented. Also, one last new feature we just added is the“New Feature” functionality. On the portal login page, if you looktowards the bottom, you will see the link “Portal EnhancementUpdates.” All enhancements will be listed here so you can keeptrack of all the good things coming.

As a reminder, to log into the portals, you can use the links on theIS-BA program pages or go directly to the page using the linksbelow:

IS-BAO/H Registered Organization IS-BAO/H Auditor

If you have any questions or suggestions for improvement, pleasesend them to operations@ibac.org.

AUDITOR STANDARDIZATION MEETINGSYvonne Marinus, Accreditation Manager

As a part of the IBAC quality assurance process, IBAC is rollingout a series of Auditor Standardization Meetings. These meetingswill address areas in which IBAC has identified an opportunity for

interact with peers, askquestions, and learn aboutimportant IS-BAO and/or IS-BAH events and news.

Currently in the region of 510members!!! Thank you... You can locate the forum HERE.

Update Vision 2020 Fact Sheet Read more HERE.

Recent NewsIBAC Welcomes ICAO Decisionon Cockpit Doors for Ultra Long-Range Business Aircraft

2017 Standards Board Update

Entergy/Coke Reach 15 year IS-BAO Milestone

IBAC Expands Leadership Team

improvement, including items related to basic auditing principles,as well as some related to specific items in the Standard thatfrequently result in delayed audit acceptance and processing byIBAC. These items have been identified through trends noted inthe Audit Review and the Audit Monitoring processes, andsituations resulting in the assembly of the Auditor ReviewBoard. These meetings will allow auditors to ask questions andparticipate in a discussion about these problem areas in theinterest of continuous improvement to the IS-BAO programme.

If you have any questions regarding these meetings, pleasecontact Yvonne Marinus at ymarinus@ibac.org for moreinformation. View the entire article HERE.

LESSONS LEARNED - 9.1.4K & 13.3 - WORKING ALONEYvonne Marinus, Accreditation Manager

During a session of the Auditor Standardization Meetings held thisweek, IBAC learned that there is a common misunderstanding ofthe item 9.1.4k in the IS-BAO protocols. Protocol item 9.1.4k asksif the organization has “procedures to manage the risks associatedwith maintenance personnel working alone.” Some of our meetingparticipants indicated that they had thought this item was askingabout quality assurance issues related to the lack of a second setof eyes to provide an inspection of work performed when amaintenance person is working alone. We at IBAC had no ideathat some of our auditors were interpreting the standard in thisway. (See, these meetings are paying off already!)

View the entire article HERE.

ALARP Operator Risk MitigationIS-BAO operators share ways they mitigate risks to As Low AsReasonably Possible. Send your ideas to bwalsh@ibac.org.

INTERNATIONAL STANDARD FOR BUSINESS AIRCRAFTOPERATIONS SAFETY RISK MANAGEMENT Benefits Company Culture And The Bottom LineDaniel Malakie, Director of Safety and Standardization Paradise Helicopters

Photo Courtesy of Paradise Helicopters

Paradise Helicopters, which earned IS-BAO Stage Threeregistration this spring, offers tours, inter-island transport, andutility operations throughout the Hawaiian Islands. The Kona-based company is also the state’s premier provider of charterservices, which now includes a twin-engine Bell 430 – Hawai‘i’sonly commercially operated twin-engine helicopter. In addition,

Paradise operates a fleet of 11 single-engine MD 500 and Bell 407helicopters and one airplane.

Throughout the company’s more than two decades in operation,Paradise has been committed to ensuring the highest safety andoperational standards in the world. IS-BAO implementation hasnot only taken hold in company culture but has bolsteredconfidence among clients.

View the entire article HERE.

Your 2017 /18 IS-BAO™ Standards Board MembersChairman David Nigri, NBAA

Vice Chairman Juergen Wiese, EBAA

Secretariat Bennet Walsh, IBAC

De facto member Kurt Edwards, IBAC

Members Jens Henning, GAMA Matt Zuccaro, HAI Doug Carr, NBAA Len Beauchemin, NBAA Chris Buchholz, AsBAA Joanne Wong, AsBAA Keith Washington, NBAA Brian Garrett, CBAA Pat Dunn, AsBAA Hamza Ghouth, MEBAA Stan Medved, EBAA Dan Boedigheimer, NBAA

Thank you all for your participation.

Bennet WalshIS-BAO™ Programme Director bwalsh@ibac.org

Jason StarkeOperations Manager jstarke@ibac.org

Daniel DevraignesAudit Manager ddevraignes@ibac.org

Yvonne MarinusAccreditation Manager ymarinus@ibac.org

Stéphane De WolfE.U. Operations Specialist sdewolf@ibac.org

Paul LessardAdministration plessard@ibac.org

Further details can be found onthe IBAC website: www.ibac.org