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npsfcongress.org 16th Annual NPSF Patient Safety Congress May 14–16, 2014 Orlando, Florida SUPPORTER & EXHIBITOR GUIDE and SCHEDULE AT-A-GLANCE For full program details including session descriptions, faculty information, and specifics on continuing education, download our mobile app: NPSF Congress 2014 Available in the iTunes Store and Google Play @theNPSF will be tweeting from Congress Use the hashtag #NPSF16 to join the conversation Be sure to visit the Learning & Simulation Center in the OCEANS BALLROOM for Simulations, Exhibits, Posters, Receptions, Lunches, and Prize Drawings DON’T MISS! Welcome Reception, Wednesday, 4:00PM–6:00PM Networking Reception, Thursday, 4:00PM–6:00PM in the Learning & Simulation Center

May 14–16, 2014 • Orlando, Florida · by improving patient and caregiver safety while reducing healthcare costs. The company ... improve patient outcomes and survivability. By

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Page 1: May 14–16, 2014 • Orlando, Florida · by improving patient and caregiver safety while reducing healthcare costs. The company ... improve patient outcomes and survivability. By

npsfcongress.org

16th AnnualNPSF Patient Safety Congress

May 14–16, 2014 • Orlando, Florida

SUPPORTER & EXHIBITOR GUIDEand

SCHEDULE AT-A-GLANCEFor full program details including session descriptions, faculty information,

and specifics on continuing education, download our mobile app: NPSF Congress 2014

Available in the iTunes Store and Google Play

@theNPSF will be tweeting from Congress Use the hashtag #NPSF16 to join the conversation

Be sure to visit the Learning & Simulation Center in the

OCEANS BALLROOM for Simulations, Exhibits, Posters, Receptions, Lunches,

and Prize Drawings

DON’T MISS! Welcome Reception, Wednesday, 4:00PM–6:00PM Networking Reception, Thursday, 4:00PM–6:00PM

in the Learning & Simulation Center

Page 2: May 14–16, 2014 • Orlando, Florida · by improving patient and caregiver safety while reducing healthcare costs. The company ... improve patient outcomes and survivability. By

NPSF PATIENT SAFETY CONGRESS 2014 2 npsfcongress.org

2014 NPSF CONGRESS SUPPORTERS

DIAMOND SUPPORTER

FRIEND

GOLD

NPSF LUCIAN LEAPE INSTITUTE KEYNOTE

PROGRAM SUPPORTER

POSTER SESSION AND EVENT SUPPORTER

BOARD & FACULTY RECEPTION

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npsfcongress.org 3 NPSF PATIENT SAFETY CONGRESS 2014

2014 NPSF CONGRESS SUPPORTERS

LEARNING & SIMULATION CENTER

PROGRAM SUPPORTER

PLATINUM

BRONZE

MEDIA SUPPORTERPROGRAM SUPPORTER

SILVER

FRIEND

LEADERSHIP DAY AND MOBILE APP SUPPORTER

PROGRAM AND EVENT SUPPORTER

EVENT SUPPORTER

EVENT SUPPORTER

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2014 NPSF CONGRESS SUPPORTERS

The National Patient Safety Foundation offers sincere thanks to these organizations, whose generous support of the 2014 NPSF Patient Safety Congress demonstrates their

steadfast commitment to the goal of safer health care for all.

DIAMONDHospiraNPSF Patient Safety Coalition Member275 N. Field DriveLake Forest, IL 60045224-212-2000www.hospira.comHospira is the world’s leading provider of injectable drugs and infusion technologies. Through its broad, integrated portfolio, Hospira is uniquely positioned to Advance Wellness™ by improving patient and caregiver safety while reducing healthcare costs. The company is headquartered in Lake Forest, IL, and has approximately 16,000 employees.

PLATINUM3M Health Care3M Center, Building 275-4E-01St. Paul, MN 55144651-733-7698www.3M.com/healthcare3M Health Care is a global developer and maker of innovative products for medical, oral care, health information management, drug delivery, and food safety. We leverage 3M technology, world-class manufacturing, and global reach to provide ingenious solutions that transform health by helping improve the quality, cost, and outcomes of care.

LEADERSHIP DAY AND MOBILE APP SUPPORTERMcKessonNPSF Patient Safety Coalition Member 5995 Windward Parkway Alpharetta, GA 30005www.mckesson.comMcKesson Technology Solutions provides software, services and consulting to hospi-tals, physician offices, imaging centers, home health care agencies and payors. We also provide interactive connectivity services that streamline clinical, financial and administrative communication between patients, providers, payors, pharmacies and financial institutions. In a changing health care landscape, payers and providers alike are dealing with issues they may not have anticipated just a few years ago. McKesson technology services and solutions can help in four critical areas: 1) managing core operations, 2) optimizing performance and quality, 3) connecting to improve quality and efficiency, and 4) support for value-based care. The four pillars of our Better Health 2020™ strategy.

GOLDHospital Corporation of America (HCA)Booth 129One Park PlazaNashville, TN 37203615-344-9551www.hcahealthcare.comHCA is one of the nation’s leading providers of health care services, comprised of locally man-aged facilities that include approximately 162 hospitals and 112 freestanding surgery centers in 20 states and London. With its founding in 1968, Nashville-based HCA created a new format for hospital care in America.

BOARD & FACULTY RECEPTIONAIG175 Water StreetNew York, NY 100381-877-TOSERVEwww.aig.com/us/preventionAIG has worked closely with brokers for over 40 years to provide cutting-edge risk management, insurance and claims services to their healthcare clients. Our broad coverage is paired with AIG’s patient safety expertise and consulting resources to provide the healthcare industry with a broad spectrum of protection.

SILVERCRICO StrategiesBooth 529101 Main StreetCambridge, MA 02142617-679-1300www.rmfstrategies.comStrategies is a division of the Risk Management Foundation of the Harvard Medical Institutions, a CRICO Company. A group of companies serv-ing the Harvard medical community, CRICO has a commitment to improving patient safety that is extended nationally through Strategies, offering risk solutions that deliver the highest degree of insight and data integrity.

LEARNING & SIMULATION CENTERLaerdal MedicalBooth 219/221NPSF Patient Safety Coalition Member 167 Myers Corners RoadWappingers Falls, NY 12590845-297-7770www.laerdal.comFor more than 50 years, healthcare providers and educators have trusted Laerdal to offer products, services and solutions that help improve patient outcomes and survivability. By supporting the advancement of resuscita-tion science, improving medical education and strengthening the chain of survival in commu-nities worldwide, we help you save more lives.

NPSF LUCIAN LEAPE INSTITUTE KEYNOTETDC Foundation185 Greenwood RoadNapa, CA 94558800-421-2368www.tdcfoundation.comThe Doctors Company Foundation was created in 2008 by The Doctors Company. The purpose of the Foundation is to support patient safety education for health care professionals in training and in practice, patient safety research with clinically useful applications, and medical professional liability research. In this context, patient safety is defined as a health care disci-pline that minimizes the incidence and impact of adverse events by redesigning systems and processes using human factors principles to reduce errors. If you are interested in submit-ting a request to our Foundation, please visit our website.

POSTER SESSION AND EVENT SUPPORTERMallinckrodt PharmaceuticalsBooth 324NPSF Patient Safety Coalition Member 675 McDonnell BoulevardSt. Louis, MO 63042314-654-2000www.mallinckrodt.comMallinckrodt Pharmaceuticals is a global specialty pharmaceutical and medical imaging business that develops, manufactures, markets and distributes specialty pharmaceutical prod-ucts and medical imaging agents. Mallinckrodt recently acquired Cadence Pharmaceuticals, the manufacturer of a hospital-based intrave-nous analgesic. Mallinckrodt has approximately 5,500 employees worldwide and a commercial presence in roughly 65 countries.

NPSF PATIENT SAFETY CONGRESS 2014 4 npsfcongress.org

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2014 NPSF CONGRESS SUPPORTERS

PROGRAM SUPPORTERWellPoint120 Monument CircleIndianapolis, IN 46204317-488-6000www.wellpoint.comWellPoint is one of the nation’s leading health benefits companies, with 36 million members in its affiliated health plans. We believe that our health connects us all. So we focus on being a valued health partner and delivering qual-ity products and services that give members access to the care they need.

PROGRAM AND EVENT SUPPORTERFUJIFILM SonoSite Inc.Booth 215NPSF Patient Safety Coalition Member 21919 30th Dr. SEBothell, WA 98021425-951-1200www.sonosite.comFUJIFILM SonoSite Inc., the world leader in bed-side and point-of-care ultrasound, delivers solu-tions that meet imaging needs of the medical community. With its acquisition of VisualSonics’ ultra high-frequency micro imaging technol-ogy, SonoSite continues to influence the future of medical ultrasound in both the clinical and preclinical markets.

BRONZEZynx Health10880 Wilshire Boulevard, Suite 300Los Angeles, CA 90024855-367-ZYNXwww.zynxhealth.comZynx Health is the leader in clinical improve-ment solutions that provide the care guidance to enhance quality and decrease variation across an individual’s health journey. Zynx Health partners with organizations to continu-ously and measurably improve care every day, for every patient.

EVENT SUPPORTERSynensis Health100 Governors Trace, Suite 110Fayetteville, GA 30215678-369-317www.synensishealth.comSynensis has supported more than 500 hospi-tals across the world in measuring, analyzing and improving safety culture. We offer a suite of processes and services that help organizations understand and apply safety culture survey results.

PROGRAM SUPPORTERPacira Pharmaceuticals Inc.Booth 513NPSF Patient Safety Coalition Member5 Sylvan Way, Suite 100Parsippany, NJ 07054973-254-3560www.pacira.comPacira Pharmaceuticals Inc. is a specialty pharmaceutical company currently focused on the development of non-opioid products for postsurgical analgesia. Its lead product, EXPAREL® (bupivacaine liposome injectable suspension), uses the DepoFoam®, a proprietary drug delivery platform that encapsulates drugs without altering their molecular structure and releases them over time.

PROGRAM SUPPORTERSociety for Simulation in Healthcare (SSH)Booth 329214 North Hale StreetWheaton, IL 60187630-510-4586www.ssih.orgThe Society for Simulation in Healthcare (SSH) represents the rapidly growing group of educators and researchers who utilize a variety of simulation techniques for education, testing, and research in healthcare. We are a broad-based, multi-disciplinary, multi-specialty, international society with ties to all medical specialties, nursing, allied health paramedical personnel, and industry.

PROGRAM SUPPORTERSafeHaven Georgia-PacificBooth 110133 Peachtree Street NEAtlanta, GA 30303866-HELLO GPwww.gppro.com/safehavenSafeHaven™ is an automated hand hygiene monitoring solution by Georgia-Pacific Profes-sional. SafeHaven™ provides hand hygiene compliance feedback of groups, or individu-als, in real time creating actionable data and promotion of hand hygiene participation. The Georgia-Pacific Professional business features such well-known product brands as enMotion® Compact® Dixie® and Brawny Industrial®.

EVENT SUPPORTERStryker SurgiCountBooth 2112 Venture Plaza, Suite 350Irvine, CA 92618877-520-2300www.strykersurgicount.comThe most commonly reported surgical adverse event is retained surgical sponges. Stryker SurgiCount is the market leading solution for retained surgical sponge prevention. Protect your patients, your staff, and your bottom line.

FRIENDAmerica’s Essential Hospitals1301 Pennsylvania Ave NW, Suite 950Washington, DC 20004202-585-0100www.essentialhospitals.orgAmerica’s Essential Hospitals, formerly the National Association of Public Hospitals and Health Systems, is the leading association and champion for hospitals and health systems ded-icated to high-quality care for all, including the most vulnerable. Since 1981, America’s Essential Hospitals has initiated, advanced, and preserved programs and policies that help these hospitals ensure access to care. We support members with advocacy, policy development, research, and education.

FRIENDAmerican Organization of Nurse Executives (AONE)155 N. Wacker DriveChicago, IL 60606312-422-2800www.aone.orgAONE is the national professional organization for nurses who design, facilitate and manage care. With more than 8,800 members, AONE is the leading voice of nursing leadership in health care. Since 1967, the organization has provided leadership, professional development, advocacy and research to advance nursing practice and patient care, promote nursing leadership excellence and shape public policy for health care. AONE is a subsidiary of the American Hospital Association (AHA).

(Congress Supporters continue on the next page)

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FRIENDCNA333 S. Wabash AvenueChicago, IL 60604312-822-5000www.cna.comCNA provides insurance protection to over one million businesses and professionals in the US and internationally. Headquartered in Chicago, CNA works with a network of independent agents and brokers throughout the US, Canada, and Europe to provide distinctive value to customers via insurance solutions and services that help reduce risks in order to manage and grow businesses.

FRIENDMichigan Hospital Association6215 W. St. Joseph HighwayLansing, MI 48917517-323-3443www.mha.orgThe Michigan Health & Hospital Association (MHA) is the statewide leader representing all of the 143 community hospitals in Michigan. Established in 1919, the MHA represents the interests of its member hospitals and health sys-tems in both legislative and regulatory arenas on key issues and supports their efforts to provide quality, cost-effective, and accessible care.

FRIENDGraduate Programs in Healthcare Quality and Patient Safety Northwestern University750 N. Lake Shore Drive, 10th FloorChicago, IL 606011312-503-5533www.northwestern.edu/quality-safetyThe fields of healthcare quality and patient safety have emerged as central to the develop-ment of good healthcare, and require acquisi-tion of substantive knowledge and skills. The goal of Northwestern’s graduate programs is to educate and develop leaders in quality improvement and patient safety. All programs are part-time and designed for working profes-sionals.

FRIENDVentana Medical Systems Inc.Booth 2141910 East Innovation Park DriveTucson, AZ 85755800-227-2155www.ventana.comVentana Medical Systems Inc., a member of the Roche Group, is a global leader in cancer diagnostic instruments, reagents, laboratory workflow, and digital pathology solutions.

Together with Roche, Ventana drives Personal-ized Healthcare through accelerated drug dis-covery and “companion diagnostics” to identify patients most likely to respond favorably to specific therapies.

MEDIA SUPPORTERPatient Safety & Quality Healthcare (PSQH)506 Roswell Street, Suite 220Marietta, GA 30060770-431-0867www.psqh.comPatient Safety & Quality Healthcare is a respected source of research, news, and practical tools for improving the safety and quality of health care. Readers of PSQH include clinical practi- tioners and directors, hospital executives, patient safety officers, risk managers, quality directors, IT professionals, engineers, business leaders, policy makers, and educators, among others. This diverse community of professionals also supplies the feature articles, research, case studies, and opinions published in PSQH. PSQH offers a print and digital bi-monthly magazine and a monthly eNewsletter.

NPSF PATIENT SAFETYCOALITION

National Patient Safety Foundation®

2014 NPSF CONGRESS SUPPORTERS

(continued from the previous page)

NPSF PATIENT SAFETY CONGRESS 2014 6 npsfcongress.org

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npsfcongress.org 7 NPSF PATIENT SAFETY CONGRESS 2014

LEARNING & SIMULATION CENTER

OCEANS BALLROOM

Hours:Wednesday, May 14, 4:00PM–6:00PMThursday, May 15, 12:00PM–1:30PM

and 4:00PM–6:00PMFriday, May 16, 12:00PM–1:30PM

Simulation Stations

101: I’m Talking, Are You Listening? Using Sepsis to Infect Health Care Providers with Great Communication Skills

119: You’re Speaking, but I Don’t Hear You. Communication and Clinical Breakdowns in the ICU

413: I Hear You Now, We’re Communicating. Disclosure and Apology in the Aftermath of Serious Clinical Adverse Events

NPSF Patient Safety Coalition Members at the Learning & Simulation CenterBD Medical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421 FUJIFILM SonoSite Inc. . . . . . . . . . . . . . . . . . . . . . . 215Laerdal Medical . . . . . . . . . . . . . . . . . . . . . . . . .219/221Mallinckrodt Pharmaceuticals . . . . . . . . . . . . . . . 324 Pacira Pharmaceuticals . . . . . . . . . . . . . . . . . . . . . . 513 Standard Register Healthcare . . . . . . . . . . . . . . . . 300

ExhibitorsAgency for Healthcare Research

& Quality (AHRQ) . . . . . . . . . . . . . . . . . . . . . . . . . 429 Antimicrobial Copper . . . . . . . . . . . . . . . . . . . . . . . 124Baxter Healthcare Corporation . . . . . . . . . . . . . . 320 BD Medical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421 B-Line Medical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507 Centurion Medical Products . . . . . . . . . . . . . . . . . 511 Clarity Group Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 CRICO Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 529 Datix (USA) Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 DNV Healthcare . . . . . . . . . . . . . . . . . . . . . . . . .201/203 Doctella .com – Checklists for Patients . . . . . . . 403

ECRI Institute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401 Elsevier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100/102 Endur ID Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 FUJIFILM SonoSite Inc. . . . . . . . . . . . . . . . . . . . . . . 215Gaumard Scientific . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Georgia-Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Hospital Corporation of America (HCA) . . . . . . 129 Hygenix Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503 Invuity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 iSimulate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 KBCore by CRG Medical . . . . . . . . . . . . . . . . . . . . . 527 Laerdal Medical . . . . . . . . . . . . . . . . . . . . . . . . .219/221 Limbs & Things . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Mallinckrodt Pharmaceuticals . . . . . . . . . . . . . . . 324 Masimo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113/115 Medline Industries Inc. . . . . . . . . . . . . . . . . . . . . . . 502 MEPS Real-Time Inc. . . . . . . . . . . . . . . . . . . . . . . . . . 112 MERCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 Midas+, a Xerox Company . . . . . . . . . . . . . . . . . . . 122National Board of Surgical Technology and

Surgical Assisting (NBSTSA) . . . . . . . . . . . . . . . 225 National Patient Safety Foundation . . . . . . .301 NPSF Member Lounge . . . . . . . . . . . . . . . . . .229/328 Nuance Communications Inc. . . . . . . . . . . . . . . . 500 OB Hospitalist Group . . . . . . . . . . . . . . . . . . . . . . . . 120 Pacira Pharmaceuticals . . . . . . . . . . . . . . . . . . . . . . 513 Pascal Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . .519/521 Pavisse–RGP Healthcare . . . . . . . . . . . . . . . . .106/108 PharMEDium Services LLC . . . . . . . . . . . . . . . . . . . 209 Q-Centrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 528RASMAS–EXP Pharmaceutical

Services Corp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520 RL Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518 Sedgwick Claims Management Services . . . . . 223 Sentec by Master Distributor Bemes . . . . . . . . . 312 Skylight Healthcare Systems . . . . . . . . . . . . . . . . . 419 Society for Simulation in Healthcare . . . . . . . . . 329Standard Register Healthcare . . . . . . . . . . . . . . . . 300Stryker SurgiCount . . . . . . . . . . . . . . . . . . . . . . . . . . 211The Joint Commission . . . . . . . . . . . . . . . . . . . . . . . 310Thomas Jefferson University Jefferson School of

Population Health . . . . . . . . . . . . . . . . . . . . . . . . 104TRU-D SmartUVC . . . . . . . . . . . . . . . . . . . . . . . . . . . 228UHC (University HealthSystem

Consortium) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326University of Illinois at Chicago College of

Medicine Department of Medical Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428

Vanderbilt University Center for Patient and Professional Advocacy . . . . . . . . . . . . . . . .306/308

Ventana Medical Systems . . . . . . . . . . . . . . . . . . . 214Virginia Mason Institute . . . . . . . . . . . . . . . . . . . . . 212Welch Allyn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Xenex Disinfection Services . . . . . . . . . . . . . . . . . 116Your Patient BOARDS . . . . . . . . . . . . . . . . . . . . . . . . 314

SIMULATION

POSTERS

ENTRANCE

NPSF

SIMULATION

SIMULATION

2014 NPSF CONGRESS EXHIBITORS

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NPSF PATIENT SAFETY CONGRESS 2014 8 npsfcongress.org

2014 NPSF CONGRESS EXHIBITORS

The National Patient Safety Foundation expresses appreciation to these organizations for their support of the NPSF Congress.

Agency for Healthcare Research & Quality (AHRQ) 429540 Gaither RoadRockville, MD 20850301-427-1364www.ahrq.gov

As one of 12 agencies within the Department of Health and Human Services, the Agency for Healthcare Research & Quality (AHRQ) supports health services research that will improve the quality of health care and pro-mote evidence-based decision making.

Antimicrobial Copper 124260 Madison Avenue New York, NY 10016212-251-7200www.antimicrobialcopper.com

Antimicrobial Copper metals are a powerful new tool for infection control. Products such as IV poles, countertops, railings, door hardware and more made from these metals kill disease-causing bacteria and improve patient safety. The U.S. Environmental Protection Agency has approved their use as a supplement to hospi-tal infection control practices.

Baxter Healthcare Corporation 32025212 W II Route 120Round Lake, IL 60073800-422-9837www.baxter.com

Baxter’s Medical Products business manu-factures products used in the delivery of fluids and drugs to patients. These include intravenous (IV) solutions and administration sets, premixed drugs and drug-reconstitution systems, IV nutrition products, infusion pumps and inhalation anesthetics. The business also provides products and services related to pharmacy compounding, drug formulation and packaging technologies. In addition, Med-ical Products is a leader in renal home-based therapies, such as peritoneal dialysis, and offers other products and services for people with end-stage kidney disease.

BD Medical 421NPSF Patient Safety Coalition Member 1 Becton DriveFranklin Lakes, NJ 07417201-847-4577www.bd.com/cato

BD features a broad array of Healthcare Worker and Patient Safety engineered products: needles and syringes; IV catheters; anesthesia

needles and trays; sharps disposal; skin preps; scrubs; flush syringes; and closed system transfer devices.

B-Line Medical 5071300 19th St. NW, Suite 100Washington, DC 20036202-827-0719www.blinemedical.com

B-Line Medical is a leader in medical simula-tion technologies specifically designed to capture and evaluate training activities. With a 98% client retention rate and the ability to integrate with the broadest range of devices in the industry, B-Line Medical enhances quality and efficiency by providing powerful tools for data capture/analysis.

Centurion Medical Products 511100 Centurion WayWilliamston, MI 48895800-248-4058www.centurionmp.com/

Centurion develops custom procedural trays that promote a standardized and consistent protocol. Featuring SorbaView® SHIELD® Securement Dressings and the Centurion® CVC Zone Bundle, a custom-built bundle with everything your team needs, in the desired sequence, to help prevent CLABSIs, improve outcomes and offer the best patient care possible.

Clarity Group Inc. 1148725 West Higgins RoadSuite 810Chicago, IL 60631773-864-8280www.claritygrp.com

Clarity Group Inc. is a healthcare resource specializing in integrated risk-quality-safety systems and captive insurance company development and management. Our products include the Healthcare SafetyZone® Portal –adverse event management module and claims module, consultative services in Risk-Quality-Safety, insurance brokerage, captive insurance and alternative risk financing and Clarity PSO.

CRICO Strategies 529Silver Supporter101 Main StreetCambridge, MA 02142617-679-1300www.rmfstrategies.com

Strategies is a division of the Risk Manage-ment Foundation of the Harvard Medical Institutions, a CRICO Company. A group of companies serving the Harvard medical com-munity, CRICO has a commitment to improv-ing patient safety that is extended nationally through Strategies, offering risk solutions that deliver the highest degree of insight and data integrity.

Datix (USA) Inc. 318155 North Wacker Drive, Suite 1930Chicago, IL 60606312-803-4991www.datixusa.com

Patient safety and risk management software enabling users to spot trends as events occur, reduce future harm by prioritizing risks and putting in place corrective actions. Integrated reporting and configurable dashboards cap-ture real time information. Proven by frontline healthcare staff for over 20 years, used in hos-pitals, clinics and health authorities worldwide.

DNV Healthcare Inc. 201/203400 Techne Center Drive, Suite 100Milford, OH 45150866-523-6842www.dnvaccreditation.com

DNV Healthcare is the leading accreditor of US hospitals integrating ISO 9001 quality compli-ance with the Medicare Conditions of Partici-pation. Our NIAHO® accreditation platform helps you achieve constant readiness.

Doctella .com – Checklists for Patients 403440 N. Wolfe Rd.Sunnyvale, CA 94085408-898-2693www.doctella.com

Doctella helps create meaningful patient-doc-tor partnerships. We do this with a simple tool: checklists. By providing checklists of important questions for patients to ask their healthcare team and to-do items, Doctella checklists help patients get better, safer, and more efficient care. Available on both our website and free mobile app.

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npsfcongress.org 9 NPSF PATIENT SAFETY CONGRESS 2014

2014 NPSF CONGRESS EXHIBITORS

ECRI Institute 4015200 Butler PikePlymouth Meeting, PA 19462610-825-6000www.ecri.org

ECRI Institute is an independent nonprofit with 45 years of experience researching the best approaches to improving patient care. Our unbiased, evidence-based research, informa-tion, membership programs, and educational services help you to lead your organization in assessing and addressing patient safety, qual-ity and risk management challenges.

Elsevier 101/102245 Peachtree Center Avenue, N.E.1900 Marquis One TowerAtlanta, GA 30303404-799-4029www.elsevierhealth.com

Elsevier offers evidence-based tools, staff development resources and patient education solutions that allow healthcare providers to improve coordination of care, enhance clinical decision-making, and, ultimately, improve patient outcomes. Our solutions include Elsevier CPM Resource Center, Elsevier Perfor-mance Manager, ExitCare, and Mosby’s Suite.

Endur ID Inc. 3228 Merrill Industrial Drive, Unit 4Hampton, NH 03842603-758-1488www.endurid.com

Endur ID will be presenting and demonstrat-ing our Patient Identification Solutions. Endur ID offers a complete solution including wrist-band media and software products. Endur ID wristbands are produced using standard laser printers, are waterproof, easy to produce and comfortable. Endur ID offers media to fit almost any situation and from infants to seniors. Endur ID also leads in the incorpora-tion of Color Coded Alerts on the Primary Wristband.

FUJIFILM SonoSite Inc. 215Program and Event SupporterNPSF Patient Safety Coalition Member 21919 30th Drive SEBothell, WA 98021425-951-1200www.sonosite.com

FUJIFILM SonoSite Inc., the world leader in bedside and point-of-care ultrasound, deliv-ers solutions that meet imaging needs of the medical community. With its acquisition of VisualSonics’ ultra high-frequency micro imaging technology, SonoSite continues to influence the future of medical ultrasound in both the clinical and preclinical markets.

Gaumard Scientific 21314700 SW 136th StreetMiami, FL 33196305-971-3790www.gaumard.com

Gaumard provides innovative simulators for emergency care, nursing, OB/GYN, and surgery worldwide as part of our global commitment to healthcare education. In 2004, Gaumard introduced the first of its growing family of “tetherless” simulators, which now includes three HALs, NOELLE®, Susie®, two Pediatrics, and two Newborn simulators. All are con-trolled from a wireless tablet PC.

Georgia-Pacific SafeHaven 110Program Supporter133 Peachtree Street NEAtlanta, GA 30303866-HELLO GPwww.gppro.com

Georgia-Pacific Professional is a provider of hygienic dispensing systems, towels, tissues, soaps, air fresheners, wipers, cups, plates, cut-lery and napkins. Georgia-Pacific Professional provides the full range of products to market segments including healthcare. The Georgia-Pacific Professional business features such well-known product brands as SafeHaven™, enMotion® and Compact®.

Hospital Corporation of America (HCA) 129Gold Supporter3031 N Rocky Point Drive WTampa, FL 33607877-442-2362www.MoreCareerChoices.com

With more than 30 hospitals to choose from, HCA of West and North Florida and Georgia is a growing, stable system with all the rewards of working in small community hospitals. We have an impressive benefits package, more training opportunities, more advance-ment potential, and more chances to make a difference.

Hyginex Inc. 50312100 Wilshire Blvd., Suite 1950Los Angeles, CA 90025855-HYGINEXwww.hyginex.com

Hyginex’s patented, wearable technology helps hospitals strengthen their hand hygiene programs and patient safety culture. Our smart wristbands collect accurate data on both fre-quency and duration of hand hygiene events. The Hyginex wristbands also foster positive behavioral changes by providing real-time reminders to staff members who forget to clean their hands while caring for patients.

Invuity 11839 Stillman StreetSan Francisco, CA, 94107415-655-2147www.invuity.com

Patented Eigr Illumination Technology incor-porates an optical waveguide with a complex geometry of integrated microstructures to shape illumination within the operative space. Eigr broadly projects thermally cool, brilliant light to uniformly illuminate deep surgical cavities, providing unsurpassed visualization while virtually eliminating shadows, glare and thermal hazards.

iSimulate 22790 State Street, Suite 700Albany, NY 12207518-407-0006www.isimulate.com

iSimulate uses the best of current mobile technology to create products that are more advanced, simpler to use, and more cost effective than traditional medical simulation solutions.

KBCore by CRG Medical 5279700 Bissonnet, Suite 2800Houston, TX 77036713-349-9619www.kbco.re

CRG Medical serves hospitals, clinics, ambu-latory surgery centers, long-term care, and other healthcare facilities seeking strategic patient safety information integration services. By building proactive analytical systems to measure and drastically reduce vulnerability to patient safety threats, CRG Medical provides healthcare organizations with new ways to reduce variation, waste and costs while increasing patient safety.

Laerdal Medical 219/221Learning & Simulation Center SupporterNPSF Patient Safety Coalition Member 167 Myers Corners RoadWappingers Falls, NY 12590845-297-7770www.laerdal.com

For more than 50 years, healthcare providers and educators have trusted Laerdal to offer products, services and solutions that help improve patient outcomes and survivability. By supporting the advancement of resuscitation science, improving medical education and strengthening the chain of survival in commu-nities worldwide, we help you save more lives.

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NPSF PATIENT SAFETY CONGRESS 2014 10 npsfcongress.org

2014 NPSF CONGRESS EXHIBITORS

Limbs & Things 207P.O. Box 15669Savannah, GA 31416866-465-4627www.limbsandthings.com

Limbs & Things is committed to serving train-ing markets in Clinical Skills, Women’s Health and the Surgical Specialties. Our goal is to produce products which allow clinical educa-tors to successfully deliver their curriculum requirements. We work closely with leading clinicians, exploring new technologies that bring skills training to life.

Mallinckrodt Pharmaceuticals 324Poster Session and Event SupporterNPSF Patient Safety Coalition Member 675 McDonnell BoulevardSt. Louis, MO 63042314-654-2000www.mallinckrodt.com

Mallinckrodt Pharmaceuticals is a global specialty pharmaceutical and medical imaging business that develops, manufactures, markets and distributes specialty pharmaceutical prod-ucts and medical imaging agents. Mallinckrodt recently acquired Cadence Pharmaceuticals, the manufacturer of a hospital-based intra-venous analgesic. Mallinckrodt has approxi-mately 5,500 employees worldwide and a commercial presence in roughly 65 countries.

Masimo 113/11540 ParkerIrvine, CA 92618949-297-7000www.masimo.com

A key medical technology innovator, Masimo is responsible for the invention of award-winning noninvasive technologies, medical devices, and a wide array of sensors that are revolutionizing patient monitoring in various care settings.

Medline Industries Inc. 5021 Medline PlaceMundelein, IL 600471-800-MEDLINEwww.medline.com

Medline is the largest privately held manu-facturer and distributor of healthcare sup-plies in the United States, providing more than 350,000 products that serve the entire continuum of care. Our innovative products and programs can be found in most hospitals, extended-care facilities, surgery centers, physi-cian offices, home care dealers, home health agencies and retail outlets.

MEPS Real-Time Inc. 1126451 El Camino Real, Suite CCarlsbad, CA 92009760-448-9500www.mepsrealtime.com

As the market leader in developing cutting-edge RFID solutions for hospitals, our goal is to safely and accurately manage high-value, critical-dose medication dispensing and deliv-ery to patients. We understand that a patient can live or die depending on correct medica-tion administration. Hospitals and medical professionals clearly agree: leveraging RFID technology increases efficiency, reduces costs and improves patient safety.

MERCI 3021600 West Armory WaySeattle, WA 98119206-297-1260www.simulab.com/merci

MERCI is a patient safety training enterprise designed specifically to serve hospitals in need of methodology, validation and ongo-ing auditing to reduce procedural medical errors and improve patient safety. Our aim is to implement programs that provide training, maintenance of skills, and adherence to indus-try best practices to reduce preventable errors.

Midas+, A Xerox Company 1224801 East Broadway Blvd.Suite #335Tucson, AZ 85711800-737-8835 www.midasplus.com

With approximately 1,800 clients, Midas+ Solutions is the preferred healthcare quality outcomes improvement and strategic perfor-mance management partner. By leveraging our twenty-four years of market domain exper-tise, Midas+ clients outperform the median national hospital quality scores for value-based purchasing and other pay-for-performance programs.

National Board of Surgical Technology and Surgical Assisting (NBSTSA) 2256 West Dry Creek Circle, Suite 100Littleton, CO 80120800-707-0057www.nbstsa.org

The mission of the NBSTSA is to provide pro-fessional certification of surgical technologists (CST) and surgical first assistants (CSFA), thus promoting quality patient care in the surgical setting.

National Patient Safety Foundation 301268 Summer Street, 6th FloorBoston, MA 02210617-391-9900www.npsf.org

The National Patient Safety Foundation’s vision is to create a world where patients and those who care for them are free from harm. A central voice for patient safety since 1997, NPSF partners with patients and families, the health care community, and key stakehold-ers to advance patient safety and health care workforce safety and disseminate strategies to prevent harm. NPSF is an independent, not-for-profit 501(c)(3) organization.

Nuance Communications Inc. 500One Wayside RoadBurlington, MA 01803781-565-5000www.nuance.com/healthcare

Nuance provides intelligent solutions and services to improve the entire clinical docu-mentation process — from capture of the complete patient record to clinical documen-tation improvement, coding, compliance, quality and appropriate reimbursement.

OB Hospitalist Group 12010 Centimeters DriveMauldin, SC 29662864-908-3530www.OBHG.com

Ob Hospitalist Group leads the industry in developing and managing on-site OB/GYN hospitalist programs nationwide. Our mission is to elevate the standard of women’s health-care by providing Board Certified physicians to our hospital partners 24 hours a day, 365 days a year.

Pacira Pharmaceuticals 513Program SupporterNPSF Patient Safety Coalition Member 5 Sylvan Way, Suite 100Parsippany, NJ 07054973-254-3560www.pacira.com

Pacira Pharmaceuticals Inc. is a specialty phar-maceutical company currently focused on the development of non-opioid products for post-surgical analgesia. Its lead product, EXPAREL® (bupivacaine liposome injectable suspension), uses the DepoFoam®, a proprietary drug deliv-ery platform that encapsulates drugs without altering their molecular structure and releases them over time.

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npsfcongress.org 11 NPSF PATIENT SAFETY CONGRESS 2014

2014 NPSF CONGRESS EXHIBITORS

Pascal Metrics 519/5211025 Thomas Jefferson St NW, Suite 420East Washington, DC 20007202-684-2036www.pascalmetrics.com

Pascal Metrics is a Patient Safety Organization (PSO) offering patient safety and performance improvement services that reduce all-cause harm and associated costs using real-time data.

Pavisse–RGP Healthcare 106/10890 New Montgomery Street, Suite 130San Francisco, CA 94105www.pavisse.com877-895-4562

Pavisse™ is the only incident management system supporting all taxonomies including Patient Safety, Grievance, HIPAA and SOX. It fosters dynamic compliance resulting in reduc-tion of incidents and a definitive ROI. Pavisse™ is not modularized – the end-to-end solution supporting CAPS, RCAs, Audits, Peer Review, Claims and AHRQ 1.2.

PharMEDium Services LLC 209150 North Field Drive, Suite 350Lake Forest, IL 60045800-523-7749www.pharmedium.com

PharMEDium is the national leading out-sourced pharmacy provider, rigorously ensuring the accuracy and sterility of all your customized IV and epidural preparations. PharMEDium is a nationwide network of state-licensed and federally registered pharmacy outsourced compounding centers, providing trusted solutions to more than 2,000 hospitals throughout the United States.

Q-Centrix 52810 Pleasant Street Portsmouth, NH 03801603-294-1145http://q-centrix.com/

Outsourced Core Measure, Infection Control, Registry (Cardiac, Trauma & Cancer) Abstrac-tion. Additionally, we provide Concurrent Review & Intervention Service. Precise, Dependable & Cost Effective. Refocus your resources on quality improvement, rather than data collection. Improve Quality Care scores and validations, while optimizing patient care initiatives and reimbursements.

RASMAS–EXP Pharmaceutical Services Corporation 52048021 Warm Springs Blvd.Fremont, CA 94539510-476-0909www.expworld.com

RASMAS is automated, web-based recall programs that can help your organization quickly identify recall threats to minimize your organization’s risk of exposing patients to recalled products. RASMAS provides complete documentation and dissemination of all Class I, II and III recalls, bulletins, market withdrawals, product corrections, and drug shortages.

RL Solutions 5181 Yonge Street, Suite 2300Toronto ON M5E 1E5Canada888-737-7444www.rlsolutions.com

RL Solutions designs cutting-edge software for patient safety. We have modules for patient feedback, risk management, peer review, root cause analysis, infection surveillance and claims management. At RL Solutions, nurtur-ing long-lasting relationships with our clients is what we do best. We have over 1300 clients, including healthcare networks, hospitals, long-term facilities, and more. RL Solutions is a global company with offices in Canada, the United States, Australia and the UK.

Sedgwick Claims Management Services Inc. 2231100 Ridgeway LoopSuite 200Memphis TN 38120901-415-7400www.sedgwick.com

Sedgwick Claims Management Services Inc. is the leading North American provider of technology-enabled claims and productivity management solutions. Sedgwick and its affili-ated companies deliver cost-effective claims, productivity, managed care, risk consulting, and other services to clients through the expertise of more than 11,000 colleagues in some 200 offices located in the U.S.

Sentec by Master Distributor Bemes Inc. 312800 Sun ParkFenton, MO 63026800-969-2363www.bemes.com or www.sentec.ch

Sentec SDMS offers an accurate, continuous, non-invasive means of monitoring oxy-genation and ventilation for neo thru adult patients throughout a facility. SpO2 and the world’s only Digital Severinghaus Tc Elec-trode provide PCO2 data documented to correlate extremely well with ABGs. Whether freestanding or interfaced into a network

(VcareNeT) providing house-wide monitoring for hypoventilation, no other monitor matches the advantages in monitoring for both oxy-genation and ventilation quite like the Sentec SDMS.

Skylight Healthcare Systems 41910935 Vista Sorrento Parkway, #350San Diego, CA 92130 858-523-3700www.skylight.com

Skylight Healthcare Systems is the pioneer of interactive patient care systems. From pre-admission through post-discharge, we help hospitals address patients’ needs for educa-tion, services, and the essential information flows that enhance their experience.

Society for Simulation in Healthcare (SSH) 329Program Supporter214 North Hale StreetWheaton, IL 60187630-510-4586www.ssih.org

The Society for Simulation in Healthcare (SSH) represents the rapidly growing group of edu-cators and researchers who utilize a variety of simulation techniques for education, testing, and research in healthcare. We are a broad-based, multi-disciplinary, multi-specialty, international society with ties to all medical specialties, nursing, allied health paramedical personnel, and industry.

Standard Register Healthcare 300NPSF Patient Safety Coalition Member 600 Albany StreetDayton, OH, 45417800-442-6819www.standardregisterhealthcare.com

With over 80 years of experience manag-ing the critical information and workflows in healthcare, we bring together leading technologies with best practices to develop solutions to facilitate communication with patients, families, and caregivers to improve the coordination of care and achieve desired outcomes.

Stryker SurgiCount 211Event Supporter2 Venture Plaza, Suite 350Irvine, CA 92618877-520-2300www.strykersurgicount.comThe most commonly reported surgical adverse event is retained surgical sponges. Stryker SurgiCount is the market leading solution for retained surgical sponge prevention. Protect your patients, your staff, and your bottom line.

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NPSF PATIENT SAFETY CONGRESS 2014 12 npsfcongress.org

2014 NPSF CONGRESS EXHIBITORS

The Joint Commission 310One Renaissance Blvd.Oakbrook Terrace, IL 60181630-792-5690www.jointcommission.org

The Joint Commission, considered the gold standard in health care evaluation, accredits and certifies more than 20,000 organizations and programs. Hospitals that seek accredita-tion from The Joint Commission undergo an educative experience that demonstrates a commitment to providing quality care and continuously improving that care.

Thomas Jefferson University Jefferson School of Population Health 104901 Walnut Street, 10th FloorPhiladelphia, PA 19107215-503-0174www.jefferson.edu/population_health

The Jefferson School of Population Health (JSPH), established in 2008, is one of six schools that constitute Thomas Jefferson University, a leading academic health center founded in Philadelphia in 1824 as Jefferson Medical College. The first designated School of Population Health in the country, we provide exemplary graduate academic programming in public health, population health sciences, health policy, healthcare quality and safety, and applied health economics and outcomes research, enhanced by sustained research and publications and by a robust professional development in these areas.

TRU-D SmartUVC 228743 S. Dudley StreetMemphis, TN 38104800-774-5799WWW.TRU-D.COM

Short for Total Room Ultraviolet Disinfection, TRU-D is the only smart UVC disinfection device on the market. Made by Lumalier – the world’s leading infection prevention technol-ogy and software enterprises – TRU-D sees and measures its surroundings with intuitive Sen-sor360TM technology, which ensures precise and accurate delivery of UV light energy for complete terminal disinfection of health care environments, making them safer for patients and improving patient outcomes.

UHC (University HealthSystem Consortium) 326155 N. Wacker DriveChicago, IL 60606312-775-4100www.uhc.edu

UHC, an alliance of the nation’s leading nonprofit academic medical centers offers renowned health care programs to achieve quality and patient safety goals. Through UHC Safety Intelligence™, members share best

practices, collect research, and use UHC’s Performance Improvement Patient Safety Organization (PSO) to access data from the largest patient safety repository.

University of Illinois at Chicago College of Medicine Department of Medical Education 428808 South Wood Street (MC 591), 986 CMEChicago, IL 60607(866) 772-2268 x1www.go.uic.edu/MPSL

UIC’s Department of Medical Education offers an online masters and graduate certificate in patient safety. This innovative, interdisciplinary online program offers students the opportu-nity to explore ways to develop high quality patient care practices and an organizational culture of patient safety.

Vanderbilt University Center for Patient and Professional Advocacy 306/3082135 Blakemore AvenueNashville, TN 37212615-343-4500www.mc.vanderbilt.edu/cppa/

The Vanderbilt Center for Patient and Profes-sional Advocacy builds on 20 years of research by partnering with medical centers and healthcare systems/practices to promote pro-fessional accountability and address behaviors and performance that undermine a health-care organization’s culture of safety through evidence-proven data tools and processes.

Ventana Medical Systems 214Friend Supporter1910 East Innovation Park DriveTucson, AZ 85755800-227-2155www.ventana.com

Ventana Medical Systems Inc., a member of the Roche Group, is a global leader in cancer diagnostic instruments, reagents, laboratory workflow, and digital pathology solutions. Together with Roche, Ventana drives Personal-ized Healthcare through accelerated drug dis-covery and “companion diagnostics” to identify patients most likely to respond favorably to specific therapies.

Virginia Mason Institute 2121100 Olive Way, Suite 501Seattle, WA 98101206-341-1600www.VirginiaMasonInstitute.org

Experience-based learning in the Virginia Mason Production System (VMPS). Meet our faculty to learn how your organization can: Improve quality and safety for patients; elimi-nate waste; improve staff satisfaction.

Welch Allyn 1264343 State Street RoadSkaneateles Falls, NY 13153315-685-4100www.welchallyn.com

At Welch Allyn we are Pragmatic Visionar-ies focused on helping healthcare providers overcome complex challenges with simple solutions. We approach each day with a simple commitment—deliver the everyday practical diagnostic tools that help doctors and nurses provide better care for their patients. Since 1915, we have continually applied practi-cal innovations in ways that help healthcare professionals deliver more advanced and comprehensive care, optimize their time and skill, and improve their patients’ outcomes.

Xenex Disinfection Services 116121 Interpark Boulevard, Suite 104San Antonio, TX 78216800-553-0069www.xenex.com

Xenex offers a patented pulsed xenon UV room disinfection system that is used for the advanced cleaning of healthcare facilities. Due to its speed and ease of use, the Xenex system has proven to integrate smoothly into hospital cleaning operations. The Xenex mission is to eliminate harmful bacteria, viruses and spores that can cause hospital-acquired infections in the patient environment, and to become the new standard method for disinfection in healthcare facilities worldwide.

Your Patient BOARDS 314202 West LawtonEdgerton, WI 53534920-379-4077www.yourPatientBOARDS.com

Your Patient BOARDS – Revolutionary compo-nent-based rounding boards linking custom layouts to outcomes and patient satisfaction. Easily replace graphics while the Boards are still on the wall. Lightweight hinged frames snap open and closed on all four sides. Quality construction, component-based graphics and a special write-on PVC lens.

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16th Annual NPSF Patient Safety CongressMay 14–16, 2014 | Orlando

Schedule At-A-GlanceFor full program details including session descriptions, faculty information, and specifics on continuing education, download our mobile app: NPSF Congress 2014 . Available in the iTunes Store and Google Play.

1:00PM–4:00PM

USING PATIENT SAFETY ORGANIZATIONS TO IMPROVE QUALITY, SAFETY, AND EFFICIENCY IN HEALTH CARE

OCEANS 4

4:00PM–6:00PM

LEARNING & SIMULATION CENTER – WELCOME RECEPTION, SIMULATIONS, EXHIBITS, POSTERS, PRIZE DRAWINGS

OCEANS BALLROOM

5:00PM–6:00PM CPPS NETWORKING EVENT (by invitation)MEMBER LOUNGE: BOOTH 229/328

SIMULATIONS

4:30PM–5:00PM I’M TALKING, ARE YOU LISTENING?BOOTH 101

5:00PM–5:30PM YOU’RE SPEAKING, BUT I DON’T HEAR YOU.BOOTH 119

5:30PM–6:00PM I HEAR YOU NOW, WE’RE COMMUNICATING. BOOTH 413

WEDNESDAY, MAY 14PRE-CONGRESS DAY

6:30AM–6:00PM

REGISTRATION OPENOCEANS FOYER

BREAKFAST AND LUNCH Provided at each full-day Pre-Congress program

7:30AM–4:00PM

CERTIFIED PROFESSIONAL IN PATIENT SAFETY (CPPS) REVIEW COURSE

CORAL BALLROOM

8:00AM–4:00PM

EXPLORING NEW PATHWAYS FOR HEALTH CARE SIMULATION

OCEANS 1

8:00AM–4:00PM

JUST CULTURE AND SAFETY SCIENCE: OPTIMIZING THE ROOT CAUSE ANALYSIS PROCESS

OCEANS 3

8:30AM–4:00PM

LEADERSHIP DAY: KEEPING QUALITY AND SAFETY FRONT AND CENTER – MANAGING YOUR INFLUENCE IN THE RIGHT DIRECTION

DISCOVERY BALLROOM

8:30AM–4:00PM

PATIENTS AND FAMILIES: THE ESSENTIAL PARTNERS FOR SAFER CARE

OCEANS 2

Don’t miss the raffle drawings for prizes,

at the NPSF booth in the Learning & Simulation Center:

Wednesday 5:45PM Thursday 1:15PM and 5:45PM

Friday 1:15PM

@theNPSF will be tweeting from CongressUse the hashtag #NPSF16 to join the conversation

npsfcongress.org 13 NPSF PATIENT SAFETY CONGRESS 2014

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THURSDAY, MAY 156:30AM–6:00PM

REGISTRATION OPEN OCEANS FOYER

7:00AM–8:00AM

CONTINENTAL BREAKFASTOCEANS FOYER

8:00AM–9:30AM

NPSF LUCIAN LEAPE INSTITUTE KEYNOTE SESSION — PATIENT SAFETY IS NOT ELECTIVE

CRYSTAL BALLROOM

9:45AM–10:45AM

CONCURRENT BREAKOUT SESSIONS

TRACK 1: SAFETY EVENT IDENTIFICATION, ANALYSIS, AND FEEDBACK

Session 101: The Health Care Safety Hotline: Creating a Pilot Patient and Family Reporting System for Medical Errors

OCEANS 1

TRACK 2: TEAMWORK AND COMMUNICATIONSession 102: The Art and Science of Disclosure

OCEANS 2

TRACK 3: OPERATIONALIZING JOY AND MEANING Session 103: Building a Culture of Respect for People

OCEANS 3

TRACK 4: PATIENT ENGAGEMENT Session 104: Engaging Patients and Families in the

Reviewable Adverse Event ProcessOCEANS 4

TRACK 5: SAFETY ACROSS THE CONTINUUM OF CARE Session 105: Team Training in Adult Outpatient Oncology

CORAL BALLROOM

TRACK 6: SAFETY BEST PRACTICES Session 106: Finding and Mitigating Hypoglycemia

DISCOVERY BALLROOM

11:00AM–12:00PM

CONCURRENT BREAKOUT SESSIONS

TRACK 1: SAFETY EVENT IDENTIFICATION, ANALYSIS, AND FEEDBACK

Session 201: Learning from Safety Events: Lessons from Two Regional Healthcare Systems

OCEANS 1

TRACK 2: TEAMWORK AND COMMUNICATIONSession 202: Enhancing Clinical Learning Environment for

Patient Safety: The CLER ProgramOCEANS 2

TRACK 3: OPERATIONALIZING JOY AND MEANING Session 203: Building Second Victim Support Programs: What

We’ve Learned OCEANS 3

TRACK 4: PATIENT ENGAGEMENT Session 204: Engaging Patients in Redesigning Care Delivery:

Shadowing to View Care through the Eyes of Patients and Families

OCEANS 4

TRACK 5: SAFETY ACROSS THE CONTINUUM OF CARE Session 205: Improving Patient Safety through Electronic

Clinical SurveillanceCORAL BALLROOM

TRACK 6: SAFETY BEST PRACTICES Session 206: Fifteen Minutes That Transformed an

OrganizationDISCOVERY BALLROOM

SCHEDULE

KEYNOTE SESSIONSCRYSTAL BALLROOM

BREAKOUT SESSIONS are organized in six theme tracksSession numbers ending in -01:TRACK 1: SAFETY EVENT IDENTIFICATION, ANALYSIS,

AND FEEDBACKOCEANS 1

Session numbers ending in -02:TRACK 2: TEAMWORK AND COMMUNICATION

OCEANS 2Session numbers ending in -03:TRACK 3: OPERATIONALIZING JOY AND MEANING

OCEANS 3Session numbers ending in -04:TRACK 4: PATIENT ENGAGEMENT

OCEANS 4Session numbers ending in -05:TRACK 5: SAFETY ACROSS THE CONTINUUM OF CARE

CORAL BALLROOMSession numbers ending in -06:TRACK 6: SAFETY BEST PRACTICES

DISCOVERY BALLROOM

NPSF PATIENT SAFETY CONGRESS 2014 14 npsfcongress.org

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THURSDAY continued

12:00PM–1:30PM

LEARNING & SIMULATION CENTER– LUNCH, SIMULATIONS, EXHIBITS, POSTERS, PRIZE DRAWINGS

OCEANS BALLROOM

SIMULATIONS12:00PM–12:30PM I’M TALKING, ARE YOU LISTENING?

BOOTH 101

12:30PM–1:00PM YOU’RE SPEAKING, BUT I DON’T HEAR YOU. BOOTH 119

1:00PM–1:30PM I HEAR YOU NOW, WE’RE COMMUNICATING. BOOTH 413

1:45PM–2:45PM

CONCURRENT BREAKOUT SESSIONS

TRACK 1: SAFETY EVENT IDENTIFICATION, ANALYSIS, AND FEEDBACK

Session 301: Closing the Loop: Providing Feedback to Reporters for Safety Events

OCEANS 1

TRACK 2: TEAMWORK AND COMMUNICATIONSession 302: SIM: Seriously In Motion—United in Patient

Safety!OCEANS 2

TRACK 3: OPERATIONALIZING JOY AND MEANING Session 303: Enhancing Joy and Meaning in the Workplace by

Reducing Challenging Patient SituationsOCEANS 3

TRACK 4: PATIENT ENGAGEMENT Session 304: Beyond Duty: Driving Change with Patient

Partners OCEANS 4

TRACK 5: SAFETY ACROSS THE CONTINUUM OF CARE Session 305: Improving Patient Safety in Small Primary Care

PracticesCORAL BALLROOM

TRACK 6: SAFETY BEST PRACTICES Session 306: Design and Implementation of a Strategic

Approach to High-Reliability Health CareDISCOVERY BALLROOM

3:00PM–4:00PM

AFTERNOON KEYNOTE SESSION — JUST AS I AMThe John Q. Sherman Award for Excellence in Patient Engagement will be conferred prior to the start of this keynote.

CRYSTAL BALLROOM

4:00PM–6:00PM

LEARNING & SIMULATION CENTER– NETWORKING RECEPTION, SIMULATIONS, EXHIBITS, POSTERS, PRIZE DRAWINGS

OCEANS BALLROOM

4:00PM–5:00PM NETWORKING EVENT for MEMBERS of ASPPS and the STAND UP FOR PATIENT SAFETY PROGRAM (by invitation)The Stand Up for Patient Safety Management Awards will be conferred at this event.

MEMBER LOUNGE: BOOTH 229/328

SIMULATIONS4:30PM–5:00PM I’M TALKING, ARE YOU LISTENING?

BOOTH 101

5:00PM–5:30PM YOU’RE SPEAKING, BUT I DON’T HEAR YOU. BOOTH 119

5:30PM–6:00PM I HEAR YOU NOW, WE’RE COMMUNICATING. BOOTH 413

6:00PM–8:00PM

BOARD & FACULTY RECEPTION (by invitation)

FRIDAY, MAY 166:30AM–3:00PM

REGISTRATION OPENOCEANS FOYER

7:00AM–8:00AM

CONTINENTAL BREAKFASTOCEANS FOYER

7:00AM–7:45AM

SPECIAL INTEREST BREAKFAST — PARTNERSHIP FOR PROMOTING HEALTH IT PATIENT SAFETY

OCEANS 4

8:00AM–9:15AM

MORNING KEYNOTE SESSION — HOT TOPICS IN PATIENT SAFETY: SELECTED PAPERS ADVANCING THE FIELD IN THE PAST YEAR

CRYSTAL BALLROOM

SCHEDULE

npsfcongress.org 15 NPSF PATIENT SAFETY CONGRESS 2014

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SCHEDULE

FRIDAY continued

9:45AM–10:45AM

CONCURRENT BREAKOUT SESSIONS

TRACK 1: SAFETY EVENT IDENTIFICATION, ANALYSIS, AND FEEDBACK

Session 401: Diving into Laboratory Events

OCEANS 1

TRACK 2: TEAMWORK AND COMMUNICATIONSession 402: Moving the Needle: Codifying and Hardwiring

Culture ChangeOCEANS 2

TRACK 3: OPERATIONALIZING JOY AND MEANING Session 403: The High-Reliability Chassis: Improving Patient

and Employee SafetyOCEANS 3

TRACK 4: PATIENT ENGAGEMENT Session 404: Moving from Engagement to Action with

Patients and Families as Partners in Preventing HarmOCEANS 4

TRACK 5: SAFETY ACROSS THE CONTINUUM OF CARE Session 405: Safety Event Reporting in the Ambulatory

Setting: A Story of SuccessCORAL BALLROOM

TRACK 6: SAFETY BEST PRACTICES Session 406: Learning from Every Death: Actionable System

FailuresDISCOVERY BALLROOM

11:00AM–12:00PM

CONCURRENT BREAKOUT SESSIONS

TRACK 1: SAFETY EVENT IDENTIFICATION, ANALYSIS, AND FEEDBACK

Session 501: Development of an Event Analysis Model: Shared Learnings

OCEANS 1

TRACK 2: TEAMWORK AND COMMUNICATIONSession 502: An Assertive Communication Algorithm:

Resolving ConflictOCEANS 2

TRACK 3: OPERATIONALIZING JOY AND MEANING Session 503: Here’s How Now: Every Employee’s Wellness

Works for Patient SafetyOCEANS 3

TRACK 4: PATIENT ENGAGEMENT Session 504: The Other Side of the Bedrail: Learning from

Patient StoriesOCEANS 4

TRACK 5: SAFETY ACROSS THE CONTINUUM OF CARE Session 505: Improving Transitions in Care after an ED Visit

with an Enhanced Follow-Up ProgramCORAL BALLROOM

TRACK 6: SAFETY BEST PRACTICES Session 506: Tools for Optimizing Medication Safety

DISCOVERY BALLROOM

12:00PM–1:30PM

LEARNING & SIMULATION CENTER – LUNCH, SIMULATIONS, EXHIBITS, POSTERS, PRIZE DRAWINGS

OCEANS BALLROOM

SIMULATIONS12:00PM–12:30PM I’M TALKING, ARE YOU LISTENING?

BOOTH 101

12:30PM–1:00PM YOU’RE SPEAKING, BUT I DON’T HEAR YOU. BOOTH 119

1:00PM–1:30PM I HEAR YOU NOW, WE’RE COMMUNICATING. BOOTH 413

1:45PM–3:15PM

CLOSING KEYNOTE SESSION — THRIVING VS. SURVIVING DURING TIMES OF CHANGE

CRYSTAL BALLROOM

3:15PM

CONGRESS ADJOURNS

JOIN US NEXT YEAR FOR THE 17TH ANNUAL NPSF PATIENT SAFETY CONGRESS IN AUSTIN, TEXAS, APRIL 29–MAY 1, 2015

National Patient Safety Foundation • 268 Summer Street, 6th Floor • Boston, MA 02210 • 617-391-9900 • [email protected] • www.npsf.org