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Registration Package May 14, 2013 – May 17, 2013 “Back to the Future” Lakeland College Lloydminster Campus

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Page 1: May 14, 2013 May 17, 2013 Back to the Futureassc.ca/wp-content/uploads/2013/03/2013-ASSC-registration-packag… · 2013 Alberta Student Services Conference Its an honour for me to

Registration Package

May 14, 2013 – May 17, 2013

“Back to the Future”

Lakeland College

Lloydminster Campus

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President’s message

2013 Alberta Student Services Conference

It’s an honour for me to welcome each of you to Lakeland College. As

this is the first visit to Lakeland College for many of you, I want to

provide you with a bit of background about our college.

We opened in 1913 as the Vermilion School of Agriculture - the first

school of agriculture officially opened in Alberta. At that time there were

34 students, some as young as 14 years old. During the last 100 years,

the college grew, expanded and adapted to student and community

needs and in 1990, Lakeland opened its permanent residential campus at

Lloydminster.

This little bit of history fits in well with the conference’s theme – “Back

to the Future”. It’s important that we know and understand where we came from to know who we are and where we

want to be.

Certainly for all of us who work with students, our ultimate goal is to help students succeed. There are many ways that

we do this – actions that go well beyond the responsibilities in your job description. It can be that welcoming smile from

someone working in the registrar’s office, an attentive and listening ear from a counsellor, or encouraging words from a

recreation staff member. For many students, these small yet important acts make all the difference in their ability to

succeed.

During your conference, I encourage you to have many stimulating discussions with your peers. Exchange as many ideas,

success stories and learning experiences as you can. All of you have something to share and can influence student

success. Let’s work together so that everyone can succeed.

Glenn Charlesworth

Lakeland College President

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Opening Keynote

Way BACK when, did you sometimes dread going into a theatre and sitting for an hour, listening to someone you don’t know talk about something that may not be pertinent TO your situation? Have you ever really just wanted to sleep in a little longer to avoid an opening keynote session at a conference? THE times are changing. We know how important time is for everyone. You won’t have that worry this year and you won’t want to miss our opening keynote experience. Join us at Lakeland College as we celebrate the past and transform the FUTURE. We have a dynamic opening to our conference that can’t be beat! The mystique of not knowing what it is all about until you get into the session is enticing. The group will be stimulated, relaxed and smiling after this completely infectious and different experience.

You won’t want to miss it!

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Closing Keynote

Info to follow

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The Social Scene

Tuesday May 14, 2013

Welcome Reception 6:00 p.m. – 8:00 p.m. LC Cafe

Wednesday May 15, 2013

Awards Banquet 6:00 p.m. – 8:00 p.m. LC Café

Entertainment / dance 8:00 p.m. – midnight LC Café

Thursday May 16, 2013

Theme Banquet 6:00 p.m. – 8:00 p.m. LC Café

Entertainment / dance 8:00 p.m. – 11:30 p.m. LC Café

THEME BANQUET: “DRESS THE DECADES”

“He was never in time for his classes…he wasn’t in time for his

dinner…then one day….

….he wasn’t in his time at all” ©Back to the Future Universal Studios

Go back to the past or forward to the future, but either way…

pick your favorite decade and dress accordingly!

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Conference Schedule at a Glance

Tuesday, May 14 Registration ................................................................................................ 4:00 p.m.-8:00 p.m.

Welcome Reception .................................................................................. 6:00 p.m.-8:00 p.m.

Wednesday, May 15 Breakfast .................................................................................................... 7:30 a.m.-8:30 a.m.

Registration ................................................................................................ 8:00 a.m.-9:00 a.m.

Opening Keynote Session .......................................................................... 8:45 a.m.-10:00 a.m.

Welcome .................................................................................................... 10:00 a.m.- 10:30a.m.

Refreshment Break .................................................................................... 10:30 a.m.-11:00 a.m.

Concurrent Session A ................................................................................ 11:00 a.m.-12:00 p.m.

Lunch ......................................................................................................... 12:00 p.m.-1:00 p.m.

Concurrent Session B ................................................................................ 1:00 p.m.-2:00 p.m.

Refreshment Break .................................................................................... 2:00 p.m.-2:30 p.m.

Concurrent Session C ................................................................................ 2:30 p.m.-3:30 p.m.

Fun Sessions ............................................................................................. 3:30 p.m.-6:00 p.m.

Cocktails and Semi-Formal Awards Banquet ............................................. 6:00 p.m.-8:00 p.m.

Entertainment ............................................................................................ 8:00 p.m.-12:00 p.m.

Thursday, May 16 Breakfast .................................................................................................... 7:30 a.m.-9:15 a.m.

Registration ................................................................................................ 8:00 a.m.-9:00 a.m.

Concurrent Session D ................................................................................ 9:30 a.m.-10:30 a.m.

Refreshment Break .................................................................................... 10:30 a.m.-11:00 a.m.

Concurrent Session E ................................................................................ 11:00 a.m.-12:00 p.m.

Lunch ......................................................................................................... 12:00 a.m.-1:00 p.m.

Concurrent Session F ................................................................................ 1:00 p.m.-2:00 p.m.

Refreshment Break .................................................................................... 2:00 p.m.-2:30 p.m.

Concurrent Session G ................................................................................ 2:30 p.m.-3:30 p.m.

Fun Sessions ............................................................................................. 3:30 p.m.-6:00 p.m.

Theme Banquet “Dress the Decades” ........................................................ 6:00 p.m.-8:00 p.m.

Entertainment ............................................................................................ 8:00 p.m.-11:30 p.m.

Friday, May 17 Breakfast .................................................................................................... 8:00 a.m.-9:15 a.m.

Annual General Meeting ............................................................................ 9:15 a.m.-9:20 a.m.

Closing Keynote Speaker ........................................................................... 9:20 a.m.-10:40 a.m.

Closing Remarks and Presentation of the Walking Stick ............................ 10:40 a.m.-11:00 a.m.

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Session Selections

Wednesday May 15, 2013

Session A Birds of a Feather

(11:00 a.m.-12:00 p.m)

□ A1 General Welcome

□ A2 Aboriginal Circle

□ A3 Admissions/Advising

□ A4 ASAPA- Alberta Works

□ A5 ASAPA – Financial Aid

□ A6 ASAPA – Scholarships

□ A7 Counselling AECAA

□ A8 Employment/Career

□ A9 Front Line

□ A10 Health & Wellness

□ A11 PSPSD/Accessibility

□ A12 Recruitment

□ A13 Residence Life

Session B (1:00 p.m. 2:00 p.m)

□ B1 ASAPA 101 □ B2 Hello, I’m the…Receptionist? □ B3 Transfer Alberta – Your Post-Secondary

GPS □ B4 Mindfulness Meditation □ B5 What to Present When You’re Presenting □ B6 Creating Community – For A World of

Possibilities from a World of Challenges and Disabilities

Session C (2:30 p.m. – 3:30 p.m.)

□ C1 ASAPA – Student Aid Alberta Update □ C2 Intro to Lean Management □ C3 Total Makeover □ C4 Encounters with Person with Disabilities –

Tips for the Rest of Us □ C5 Encouraging Students Self-regulation in the

Classroom and Beyond

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Thursday May 16, 2013

Session D 9:30 a.m. – 10:30 a.m.

□ D1 ASAPA – AB Human Services AB Works Update

□ D2 Piloting a Supplemental Learning Program: Triumphs, Trials and Take-aways

□ D3 Hybrid Model of Academic Advising □ D4 Welcome to My World □ D5 Stereotype Expectations: Good the Bad and

the Ugly □ D6 Working Towards Work Life Balance

Session E 11:00 a.m. – 12:00 p.m.

□ E1 ASAPA – Canada Student Loan Update □ E2 Understanding Happiness – A Panel of

Perspectives □ E3 Celebrating and Recognizing our Academic

Student Success □ E4 “!erutuf eht ot kcab” – Residence Style!! □ E5 Treating Prospective Students as Customers □ E6 Aboriginal Learning

Session F 1:00 p.m.– 2:00 p.m.

□ F1 Career Development: How to Enhance Our Student Success for Entry into the Workforce

□ F2 Student Learners – Consumers – or Both □ F3 Learning Navigator, Connecting Staff and

Students □ F4 Role of Student Services in Student Success □ F5 Accessibility in Distance Learning – Best

Practices

Session G 2:30 p.m.– 3:30 p.m.

□ G1 Preparing Students for Life Beyond Their Studies – What is our Role?

□ G2 Beyond Volunteering – Building Citizenship at Home and Abroad

□ G3 BVC4Life.ca – From Orientation to Grad and Beyond

□ G4 Creating Winning Partnerships with your Community

□ G5 Partnering with High Schools for Career Counselling

□ G6 The Evolution of Helicopter Parents

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Concurrent Session A

Wednesday May 15, 2013 11:00a.m. – 12:00 p.m. Birds of a Feather Round Table Discussions Birds of a Feather sessions allow people from similar service areas, such as Advising, Recruitment, and

Financial Aid to meet and discuss best practices or common concerns. The session is moderated by a

colleague and discussion topics will be provided to “kick start” the conversation.

A1 General Welcome Don’t fit into any of the groups? Mingle and have a roundtable discussion with other conference

registrants.

A2 Aboriginal Circle

A3 Admissions/Advising

A4 ASAPA – Alberta Works

A5 ASAPA – Financial Aid

A6 ASAPA – Scholarships

A7 Counselling AECAA

A8 Employment/Career

A9 Front-Line

A10 Health and wellness

A11 PSPSD (Post-secondary Service Providers for Students with Disabilities)/Accessibility

A12 Recruitment

A13 Residence Life

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Concurrent Session B

Wednesday May 15, 2013 1:00 p.m. – 2:00 p.m.

B1 ASAPA 101 Presenter TBA Join us as we host an “intro” information session on the Alberta Student Awards Personnel Association (Aka. ASAPA). Learn about the executive committee, what they do and what the mission is on behalf of all members of ASAPA. Whether you’re a member or thinking of becoming one, we hope to see you there!

B2 HELLO, I’M THE…..RECEPTIONIST? Kalandra Deal – SAIT Many front line staff, who at one point may have been considered only reception, have now taken on new roles as being office administrators, being the go-to person for covering other departments, or having added responsibilities. This now presents new challenges for both the staff member and the manager. During this presentation I will take you on a personal journey that I have gone through from my experience at SAIT, starting as reception to performing in other various roles. The challenges that come with this will be covered along with solutions that have worked for our department. Challenges will include Time Management, Assignment Management and Feeling Unprepared. Changing the view of being “just the receptionist” to being “Front Line Advisor” will also be discussed. This presentation will be insightful for managers of Front Line Staff and people who work in the Front Line.

B3 TRANSFER ALBERTA – YOUR POST-SECONDARY GPS Wendy Richer – Alberta Enterprise and Advanced Education The presentation will provide an overview of planning tools available to assist students in mapping their learning pathway. The session will include an overview of the Alberta Transfer System, a detailed look at the Transfer Alberta website (www.transferalberta.ca) and general discussion related to the importance of student planning. The focus of the session will be an examination of the resources available on the TransferAlberta website. The website is designed to provide students and post-secondary institution student advisors with the admissions and transfer information necessary to plan pathways into and throughout the post-secondary system. Resources available include the Online Alberta Transfer Guide, which provides information on course and program transfer agreements between members of the Alberta Transfer System.

B4 MINDFULNESS MEDITATION Suzanne Rosebrugh – Red Deer College Sharon Poole – Red Deer College This workshop will provide an overview of our experience in developing and facilitating an Introduction into Mindfulness Meditation psychoeducational group for Post-Secondary Education students. Participants will learn:

Our rationale for providing this group

The format and content of the sessions

The measurements used to evaluate change

The outcome results

The anecdotal student experiences

Future directions Participants will also have the chance to participate in a mindfulness meditation practice.

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B5 WHAT TO PRESENT WHEN YOU’RE PRESENTING Stuart Riley – Medicine Hat College Andrea Seiler – Medicine Hat College The Alberta Services for Students Conference (ASSC) is a fantastic testing ground for new student services professionals and veterans alike to present their best practices and theories to their peers. At ASSC, you are able to present to your colleagues and friends in an open, supportive environment. ASSC is truly a “peer driven” conference and as such, we will be presenting an interactive and fun presentation on what to present at ASSC. As a group, we will have some fun, have a few laughs and at the end, try to eliminate some of the fears and misconceptions about presenting at conferences. Andrea Seiler, a major player in the Medicine Hat College recruitment world brings a ton of energy and humor to this presentation. Stuart Riley, the career counseling whiz kid from Alberta’s forgotten corner will provide some slapstick comedy and quick wit to this engaging (we hope) and fast paced presentation. This presentation is open to anyone who has thought about presenting in the past but has been sitting on the fence….Confucius says “It doesn't matter which side of the fence you get off on sometimes. What matters most is getting off. You cannot make progress without making decisions.”

B6 CREATING COMMUNITY – FOR A WORLD OF POSSIBILITIES FROM A WORLD OF CHALLENGES AND DISABILITIES Jack Dobbs – Mount Royal University Jeff Jewett – Mount Royal University This presentation offers a practical insight and promising look at the importance of creating social connections with post-secondary students with disabilities. We know that a sense of community, connection and belonging is important for retention; but this is essential for good mental health and wellness. We will explore this topic and offer you an exciting glimpse into the world of an amazing group of students all with special challenges and all with equally special talents. Some have Asperger’s, others have ADHD and one or two are brain injured. All are engaged in a process of creating meaningful connections in a supportive environment on their shared journey towards academic and personal success in post-secondary education. Strategic parties! We introduce you to a strength-based antidote to alienation for the student with a disability in the post-secondary education. These monthly celebrations allow for the expression of the unique lives they lead. Whether it is music, art, acting or technology the Strategic Parties have been catalysts for creating community. Students with disabilities experience multiplied stressors especially in their first year of post-secondary education. One of the contributing issues adding to their stress is that they get cut off from their supportive relationships. Many left their established relationships and more predictable classroom environments of high-school as they transition to college or university often without the supports they have had in place before. So, as part of a solution – why not throw a party to provide the opportunity for new friendships? Join us as we describe this program and the student’s stories of strength, courage and resiliency. Join as we celebrate their journey of learning, self-discovery and building community.

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Concurrent Session C

Wednesday May 15, 2013 2:30 p.m. – 3:30 p.m. C1 ASAPA – STUDENT AID ALBERTA UPDATE Warren Goertzen – Student Aid Alberta Join us as we host a representative from Alberta Student Aid who will present a brief update on the program and discuss recent policy changes. In addition, we will have time for Q & A so come prepared with your questions. Look for the ASAPA Birds of a Feather topic on Financial Aid to have further discussion on related topics.

C2 AN INTRODUCTION TO LEAN MANAGEMENT Karoline Fox – Medicine Hat College Lean production is a Japanese approach to management that focuses on cutting out waste, whilst ensuring quality. This approach can be applied to all aspects of a business and aims to cut costs by making all units more efficient and responsive to market needs. Although lean principles are rooted in manufacturing, they apply universally to all types of organizations. The challenge is to translate, tailor, and apply them to our particular situation. This presentation will provide a basic introduction to the concepts of Lean thinking and will provide some examples of how those concepts can be applied in the post-secondary environment.

C3 TOTAL MAKEOVER! NAIT’S NEW ACADEMIC MODEL AND ITS IMPLICATIONS FOR ACADEMIC ADVISING Laurie Smith – NAIT NAIT is currently undergoing a transformational change in the way we deliver our Academic Programming. The New Academic Model, or NAM as it is affectionately known, will “improve the way we offer programs to our students through flexible learning pathways that enrich our holistic approach to education… the (NAM) defines framework for shifting our pedagogy and identifying the new roles we need to resource and new methods we will employ for deploying and delivering our programs.” We recognized very early in our process that a more integrated and holistic approach to Academic Advising was required to support the new model. The presentation will describe how we approached the development of the NAM blueprint for Academic Advising and where we are currently with the implementation. We will share lessons learned (and being learned) as a result of the introduction of a new service to the institute.

C4 ENCOUNTERS WITH STUDENTS WITH DISABILITIES – TIPS FOR THE REST OF US Chris Dodd – University of Alberta Have you ever encountered a person with a disability and weren’t certain what to say or how to react? If so, then this session is for you. Taught by a long-term employee the disability field whom happens to be deaf, this session is aimed at helping those working in areas outside of disability services with assisting and communicating with persons with disabilities. Topics covered will include the five key points for interactions and on changing your perspective about disability, specific tips for different disabilities, and much more. There will even be a chance to get hands-on and to learn some sign language.

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C5 ENCOURAGING STUDENT SELF-REGULATION IN THE CLASSROOM AND BEYOND Jeff Vander Werf – University of Calgary Anna-Lisa Ciccocioppo – University of Calgary Self-Regulated Learning (SRL) is “the self-directive process by which learners transform their mental abilities into academic skills” (Zimmerman, 2002. p.65) and has been shown to have a strong impact on student success (achievement and retention). Through their individual work with student counselling clients and through teaching University 205: Becoming and Effective Learner, the facilitators have become well versed in encouraging the skills of self-regulation. This presentation will focus on several models of SRL from authors such as Zimmerman, Boekaerts, and Pintrich; plus practical strategies for teaching and encouraging student self-regulation. Examples will be drawn from UNIV 205 lecture materials, assignments, counselling workshop materials and work with individual students. Discussion will include ways that other student service professionals can encourage SRL in the students they interact with throughout their work.

Concurrent Session D

Thursday May 16, 2013 9:30 a.m. – 10:30 a.m

D1 ASAPA – ALBERTA HUMAN SERVICES: ALBERTA WORKS UPDATE Presenter TBA Alberta Human Services representatives will speak on Alberta Works Policy updates, Mobius updates and Ministry priorities and goals for the year.

D2 PILOTING A SUPPLEMENTAL LEARNING PROGRAM: TRIUMPHS, TRIALS, AND TAKE-AWAYS. Kristen Flath – NAIT Sarah Walz - NAIT Program Abstract: This session will detail the experience of implementing a Supplemental Instruction program at a polytechnic institution. More specifically, it will highlight what was learned during implementation that may be of value to those considering a similar support program. The session will share feedback from key stakeholders and participants, as well as describe the programs’ impact on student performance. Lessons learned and future plans for Supplemental Instruction program will also be discussed. Program Description: This session will describe the experience of Student Engagement staff at NAIT in launching a “supplemental Learning Groups” Pilot in the winter 2013. Based on the Supplemental Instruction (SI) model of student academic support created by the University of Missouri-Kansas City, the program targets historically difficult courses and provides regularly scheduled, out of class, peer-facilitated study sessions. NAIT piloted the SI program with a first year introduction to Financial Accounting course. This presentation will describe the process of implementing a SI program at a polytechnic institution; more specifically, it will highlight what was learned during implementation that may be of value to those considering a similar support program. Staff will evaluate the effectiveness of the program by examining attendance numbers, meeting with Supplemental Learning Leaders, and surveying instructors, leaders and student participants. Students’ performance will also be evaluated to determine the program’s impact on academics. The presenters

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will share lessons learned during the pilot and the future direction of SI at NAIT. Attendees will have an opportunity to ask questions and provide their comments and feedback. Learning Outcomes: Upon completion of this session, attendees will be able to describe the key steps needed to implement a SI program. Upon completion of this session, attendees will be able to incorporate the research findings and feedback from key stakeholders into the development of their own Supplemental Instruction program.

D3 A HYBRID MODEL OF ACADEMIC ADVISING Jean Prysiazny – Medicine Hat College How do location, collegial relationships, and reporting structures impact the nature of academic advising> In 2011 a new academic advising position was created at Medicine Hat College to coincide with the introduction of a collaborative Bachelor of Business Administration degree with Mount Royal University. It was decided that, while the new position would remain formally attached to the central advising unit, the advisor would be housed in the Division of Business. Based on experience and research this presentation addresses how physical and organizational structure impact academic advising and will elicit feedback from attendees.

D4 WELCOME TO MY WORLD Jeff Jewett – Mount Royal University Imagine what it would be like to be introduced to a student by his stuffy. In the Fall of 2011 a student with Asperger’s presented himself at the office of his Academic Strategist with a stuffy in his hands. He then proceeded to use the stuffy to introduce himself. At that point a relationship was forged in which the student found a way to communicate and the Academic Strategist found a way to understand. This presentation takes the form of a video and PowerPoint discussion. The video reveals the world of Jeff and David Dewar as they explain what it is like for people with Asperger’s to work within the post-secondary education system. It is insightful and touching. This session attempts to bring insight into the world of students with Asperger’s. It reveals a creative way in which one student and his strategist found a path to make connections. In this case the student’s area of challenge was social interaction. He knew he had to communicate and found an unconventional answer to his dilemma. It opens the door to investigate ways in which connection can be made into the lives of students with disabilities. It suggests strategies that could open the way to student success.

D5 STEREOTYPE EXPECTATIONS: THE GOOD, THE BAD AND THE UGLY Tina Strasbourg – Athabasca University Karl Rejman – Lethbridge College As student service professionals we typically have new and repeated interactions with students on a daily basis. This session offers an opportunity to consider how these interactions can be informed by stereotype expectations. Through a series of interactive exercises we will consider and attempt to answer the following questions: What are stereotype expectations? Why do we have them? What is their affect on our own and other’s behaviours? When are stereotype expectations harmful, and what can we do to change them?

D6 WORKING TOWARD WORK-LIFE BALANCE – PERSPECTIVES FROM COUNSELLING TO RECRUITMENT Andrea Seiler – Medicine Hat College Jennifer Wittal – Medicine Hat College Adam Greaves – Medicine Hat College Can you juggle work and life? How about three oranges? Work, relationships, family, volunteering, Bachelor’s degrees, Master’s degrees and Ph.D’s – what aren’t we doing? In the session we will explore work and life demands and find ways to prioritize and maintain that happy back from holidays feeling all year long. Bring your positive attitude and be ready for group work. Beware: Juggling may take place during this session – no clowns will be present.

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Concurrent Session E

Thursday May 16, 2013 11:00 a.m. – 12:00 p.m.

E1 ASAPA – CANADA STUDENT LOAN UPDATE Presenter TBA Join us as we host a representative from the Canada Student Loans Program who will present a brief update on the program and discuss any upcoming policy changes. In addition we will have the time for Q & A for any current items of discussion that you would like to be brought to light. Look for the ASAPA Birds of a Feather topic on Financial Aid to have further discussion on related topics.

E2 UNDERSTANDING HAPPINESS – A PANEL OF PERSPECTIVES Janet Miller – Mount Royal University Heather Abbott – Bow Valley College Karl Rejman – Lethbridge College Happiness is everywhere, and yet many struggle to attain it. It has been defined as a state of well-being, as a set of positive thinking patterns, as a spiritual perspective – ranging from contentment to pure joy. Our panel will include a philosophical perspective on the history of happiness and thoughts about interventions and ways to foster the “good life”. Our multi-media presentation will touch on the concepts of flourishing, flow and fantasy, and will consider times when happiness becomes self-orientated and selfish. We hope participants will leave with some ideas of how to encourage happiness in themselves and the students they serve.

E3 CELEBRATING AND RECOGNIZING OUR STUDENTS ACADEMIC SUCCESS, THE HONOR SOCIETIES APPROACH Stuart Riley – Medicine Hat College Shelly Drefs – Medicine Hat College Celebrating student success, isn’t that what we’re all in Student Services for? We all know that student success equals student retention. Medicine Hat College has been actively recognizing student success in a rather unique way for more than twenty years. As the first International Chapter of Phi Theta Kappa, Medicine Hat College has inducted more than 2500 members into the oldest International honor society for two year colleges, Phi Theta Kappa. In this presentation, we will look at the benefits our students receive when they become members in Phi Theta Kappa. As well, we will look at the links between membership and retention. Finally, we will discuss the long term benefits students can receive by becoming members of the fantastic organization. Anyone interested in student retention and student success is invited and encouraged to attend.

E4 “!ERUTUF EHT OT KCAB” – RESIDENCE STYLE Randy Fines – Lakeland College Judy Eyben – Lakeland College Do you ever feel like you are going in reverse, not making a DIFFERENCE, lost your charge and not sure what to do? So??? Who’s ready to have some Funri??? In this high energy and interactive session we will share some of the things that we roll with in Residence. You will leave with some tools necessary to make a DIFFERENCE and get those batteries re-charged. And, with any luck, together, we will be able to get our title changed around the right way!

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E5 TREATING PROSPECTIVE STUDENTS LIKE “CUSTOMERS” – THE CHANGING EXPECTATIONS OF STUDENTS Phil Allen – Lakeland College This session will look into the changing expectations of recruiting current students and their parents. As the “pool” of available graduating grade 12 students begins to shrink, their ability to drive the “instructional choice” may require more of a “customer” focus approach that ever before. Competitive incentives, immediate response, changing living arrangements and expectations and student experiences will become the norm rather than the exception. Is your institution ready?

E6 ABORIGINAL LEARNING – CHINOOK LODGE Gabrielle Lindstrom – SAIT Heather Black – SAIT We are presenting on SAIT’S Chinook Lodge and how our operations, programing and activities are empowering our Aboriginal learners to be successful. Some questions we will seek to answer include: How does Chinook Lodge work with other schools within SAIT to build student capacity? What is/are some of our current strategies to recruit and retain Aboriginal students? How does engaging the local community support and promote Chinook Lodge’s commitment to Aboriginal students and cultural awareness? How do we provide culturally Aboriginal inclusive supports and access to traditional knowledge? What are some types of the best practices in Aboriginal student retention and recruitment?

Concurrent Session F

Thursday May 16, 2013 1:00 p.m. – 2:00 p.m.

F1 CAREER DEVELOPMENT: HOW TO ENHANCE OUR STUDENTS’ SUCCESS FOR ENTRY TO THE WORK FORCE Heather Hacior – University of Lethbridge Shelly Drefs – Medicine Hat College Our relationships with our students are evolving, and with that, their expectations of us are changing too. Not only are we expected to provide our students with a quality education and positive campus experience, but students are relying on us to teach them the art of career development. Preparing them to carry out the tasks of their chosen career is not enough…we also have to guide them and equip them with the tools to successfully land their dream job. Both our presenters are board members for the Career Development Association of Alberta, and would like to share some best practices/resources for assisting your students in their career development initiatives.

F2 STUDENTS: LEARNERS, CONSUMERS, OR BOTH? Deanna Matity – SAIT This presentation will explain the more recent trends in adult learners and the culture of students as consumers. Discussion of mindsets, tension in student-administration/faculty will be addressed and tested strategies to foster success and amicable relations will be identified and explained. The presentation will be approximately 40 minutes, including a small activity. This should allow for a full discussion post-presentation.

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Personal bio note: I have been a student in post-secondary for 15 years and a student advisor/undergraduate secretary for over 6 years spanning two institutions and 3 faculties. These are not reflections from my own experience, but results of qualitative research I have done at work.

F3 LEARNING NAVIGATOR – CONNECTING STAFF AND STUDENTS Julie Cook – Bow Valley College Vicky Chio - Bow Valley College The Learning Navigator is an innovative new approach to supporting learners at Bow Valley College (BVC). The program fosters growth, independence and success among students by partnering interested new learners with a staff or faculty member of BVC. Learning Navigator was implemented after an appreciative inquiry was completed with BVC staff, students and community members. The inquiry revealed that both students and staff voiced an interest in having engaging and meaningful connections in the learning and working proves: Learning Navigator provides just that, and more. Employees are provided with training, learning materials, contacts for various campus and community resources, and opportunities to professional development. In addition to having a key contact from the College community, students are provided with learning and resource materials, goal guidelines and opportunities to workshops. Students and staff participate in Learning Navigator for a number of reasons. Learners may be interested in the program if they need some extra guidance, support or would just like someone to talk to. Employees may partake to engage with a learner in a mentorship role, to learn more about campus resources or to be involved in the College community. No matter the reason behind participating, learners and employees have found the initiative successful since its inauguration in August 2012. Attend this session to find out more about Learning Navigator and the integral role it has played in the College community. Visit www.bowvalleycollege.ca/learningnavigator for more information.

F4 ROLE OF STUDENT SERVICES IN STUDENT SUCCESS Phil Allen – Lakeland College The indication is that the Government of Alberta will be looking at various KPI’s and metrics other than enrolment numbers as part of the funding formula. Many of these new measurable will possibly involve student retention, graduation and employment rate of students. This topic will involve discussion and sharing of ideas for these areas and even if they are not “mandated” should colleges already be running and measuring these metrics?

F5 ACCESSIBILITY IN DISTANCE LEARNING – BEST PRACTICE Carrie Anton – Athabasca University Distance Education presents many opportunities for open, flexible and accessible learning. There are key considerations when planning courses so that institutions can deliver on the commitment of providing equal access for all learners. This presentation outlines accessibility considerations when creating courses for a distance education environment, possible barriers and their solutions, how universal design and accessibility are related as well as our responsibilities under Canadian law. Carrie jam packs her sessions and will provide concrete examples and resources for you to take back to your institution.

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Concurrent Session G

Thursday May 16, 2013 2:30 p.m. – 3:30 p.m.

G1 PREPARING STUDENTS FOR LIFE BEYOND THEIR STUDIES… WHAT IS OUR ROLE? Anna-Lisa Ciccocioppo – University of Calgary Andrea Seiler – Medicine Hat College College and university students arrive at their respective institutions with varying degrees of knowledge and skills that impact on their functioning both inside and outside of the classroom. As student needs and expectations evolve, it is prudent that we evaluate our roles as student services professionals and how they may have changed (or may need to change). This presentation will review our roles as student services professionals in 2013, as well as the current student affairs literature related to how we can promote positive student development, informed career decision-making, and self-regulatory thinking in students. We will discuss various student service scenarios

and how we can help prepare students to be successful during their studies and beyond. G2 BEYOND VOLUNTEERING: BUILDING CITIZENSHIP AT HOME AND ABROAD Brock Richardson – University of Alberta Emily Gregory – University of Alberta “I see a lot of students volunteering with organizations that do important work, but are they really learning anything?” “Sometimes fundraising events sound great, but everyone seems focussed on ‘having fun’ or ‘making money’ and not on learning about the issue we’re trying to help. Is this okay?” “A lot of students want to ‘help’ people in developing countries, but how can one student make a difference?” If you have ever asked these questions, or ones like them, this session is right for you. This interactive presentation will help student services professionals to develop citizenship among students by going beyond volunteering. Drawing on experience rom facilitating local and international Community Service Learning programs, the presenters will provide a broad understanding of volunteering and fundraising initiatives for issues such as poverty as well as new trends such as voluntourism. Participants will then be walked through activities that can be used with students to take their experience from an isolated action, to a process of transformative learning. For students, this means getting personal with issues, learning about them understanding the root causes of local and global issues, and reflecting on their own values, attitudes, and life choices. Whether you currently work with students doing local or international fundraising and volunteering, or would like to start something on your campus, this session will share both helpful tips and foundational knowledge. By the end of the session, participants will have gained:

An understanding of the difference between charity and social justice

Practical ways to help students to get more out of volunteering and fundraising initiatives

Experience with activities to facilitate citizenship development

An understanding of some of the theoretical perspectives on voluntourism, international development, and poverty.

G3 BVC4LIFE.CA – FROM ORIENTATION TO GRADUATION AND BEYOND Victoria Choi – Bow Valley College Julie Cook – Bow Valley College BVC4Life is the new theme for Orientation Day at Bow Valley College. It also speaks to the newly formed unit in Student Affairs, Career Services and Alumni Relations under Alumni + Learner Services – all of which are part of the larger Learner Success Services Department at Bow Valley College. BVC4Life is about engaging and supporting students from New Student Orientation to Graduation and beyond. Bringing together the teams that offer

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transition programs such as Learning Boot Camp, New Student Orientation, student life experience and alumni programming – BVC4Life creates a comprehensive and seamless approach to building strong connections to learners and making each one a Learning Partner for Life. The presentation will talk about how we’ve cross-promoted and branded different student services and programs to ensure a seamless experience for the learner while sharing resources amongst units. By working together across different student services areas, we are able to capture student participation and access to supports and ultimately determine its outcome on student success and connection when they graduate and become alumni. The BVC4Life campaign was launched in Fall 2012 and has its own logo and branding. T-Shirts, colored buttons for each program and other promotional items are provided to learners at New Student Orientation and during Welcome Week events. The campaign promotes student pride, connectedness and a feeling of community. BVC4Life does not end after Orientation Day – it continues throughout the student’s journey at the College and carried out by Alumni Relations after graduation. BVC4Life has not only been a theme for students but has guided the way different student service areas work together to deliver a comprehensive student experience that will keep them connected long after they graduate. For more information go to www.bvc4life.ca

G4 CREATING WINNING PARTNERSHIPS WITH YOUR COMMUNITY Wendy Plandowski – Lakeland College Are you interested in increasing your presence in the community? Would your college benefit from engaging community partners in order to raise more support for your projects, programs and students? If so, then this presentation will provide some of the tools and ideas that can help. In order to achieve and enhance the goals of community collaboration within our region, Lakeland College has taken a bold and strategic approach to increasing connectivity between the College and community stakeholders. Partnerships have been formed with local Chambers of Commerce, economic development organizations and many more. Join us for this fun, energy filled presentation sure to inspire you about community connectivity!

G5 PARTNERING WITH HIGH SCHOOLS FOR CAREER COUNSELLING Lisa Dribnenki – Portage College Genevieve Milliken – Portage College In 2011, Portage College entered a partnership with the local high school to provide career counselling services on a weekly basis. The relationship with students and staff has been very valuable for recruitment purposes. Within the first year we were able to increase local high school enrollment by 46%. In 2012, the partnership was expanded to another high school within the Northern Lights School Division. Portage College staff will discuss the strategies used to engage the high school population and things that have impacted its success. As well, general information about the career planning process and key influencers for youth in career decision making.

G6 THE EVOLUTION OF HELICOPTER PARENTS Monique O’Sullivan – Mount Royal University A historical look at the evolution of parenting over the last 100 years in an effort to understand why some parents are the way they are and a few helpful tips on how best to work with families during their transition into the post-secondary world.

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Good Times

While enjoying the Alberta Services for Students Conference we also have a number of fun activities planned. Bring along your active-wear and be prepared to have fun between Wednesday and Thursday’s final

sessions and dinner.

Brand Exchange

Thursday night is also our institutional brand exchange. Please bring a shirt or hat with your institution’s logo on it if you would like to participate in the brand exchange.

THANK YOU

There are many people that we would like to thank for all the work in putting this conference together. From the volunteers to the speakers, presenters, entertainers, service providers and registrants, we can’t do it without all of you. Your host for the 2013 ASSC, Lakeland College, and the ASSC Provincial Planning Committee, would like to take this opportunity to express our thanks to you all and tell you that we are looking forward to welcoming you in Lloydminster May 14-17!

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ASSC Provincial Planning Committee

RON WHITFORD-Chair Accessibility Advisor and Adaptive Technologist Sait Polytechnic PHONE 403-210-4013 [email protected] MICHELLE AKERSTROM-On-site Co-chair Admissions Coordinator Lakeland College PHONE 780-871-5409 [email protected] CAROL MASSE–On-site Co-Chair Registration Clerk Lakeland College PHONE 780-871-5712 [email protected] BARBARA GORDEY Registrar & SSSO Lakeland College [email protected] STUART RILEY Manager, Student Financial Aid & Employment Medicine Hat College PHONE 403-504-3569 [email protected] JANET MILLER Registered Psychologist, Student Counselling Services Mount Royal University PHONE 403-440-6376 [email protected]

GLENICE GROVER Residence Manager Red Deer College PHONE 403-342-3238 [email protected] KAREN THOMPSON Director Learner Support Services Athabasca University PHONE 403-298-2910 [email protected] GORDON PELLERIN Assistant Registrar – Admissions Grande Prairie Regional College PHONE 780-539-2922 [email protected] ANNA-LISA CICCOCIOPPO Counsellor, University of Calgary PHONE 403-220-4077 [email protected] SARAH ESHPETER Regional Recruiter NorQuest College PHONE 780-542-7479 [email protected] JOHANNA SCHECK Assistant Manager Student Services University of Alberta Students Union PHONE 780-492-4949 [email protected]

LAURIE WOLDANSKI Advisor Grant MacEwan University PHONE 780-497-5063 [email protected] NADINE DESAULNIERS Executive Assistant, Office of the Dean of Students University of Alberta PHONE 780-248-1693 [email protected] HEATHER ABBOTT Counselor Bow Valley College PHONE 403-410-1671 [email protected] JENNIFER SCOTT Post-Secondary Student Counselor Red Crow College [email protected] JULIE COOK Student Affairs Officer Bow Valley College [email protected] ANDREA TAYLOR Service Advisor Nait PHONE 780-491-3006 [email protected] JENNIFER ROSS Academic Advisor Nait 780-491-1331 [email protected]

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Accommodations

Lakeland College Lloydminster residence will be available for accommodations at $38.15 per night. Every spinwheel suite includes 8 single bedrooms, 2 bathrooms and a communal kitchen and living room. Staying at the Residence Village means you're just a quick walk away from the main campus and the Bud Millar Park is right on your doorstep You can see what each facility looks like by taking a 360° virtual tour! All units are non-smoking. Availability is limited and will be accepted on a first come, first served basis. Notice of cancellation must be received 48 hours prior to expected arrival please. Here is the contact information you need to reserve your room:

email: [email protected]

toll-free: 1 800 661 6490 ext. 5414 direct in Lloydminster: 780 871 5414

ALTERNATE ACCOMMODATION (room blocks will be released April 15, 2013

and in both cases, 24 hour cancellation notice is required) West Harvest Inn Express – Debbie Hogg $129.00 per night plus taxes 1402 50 Ave (Hwy 17 South) Ph: 780-875-8884 or 1-888-505-8884 Fax: 780-875-3719 Request the Lakeland College ASSC Conference rate when booking West Harvest Inn – Keila $121.00 per night plus taxes 5620 44 ST (Hwy 16) Ph: 780-875-6113 Fax: 875-2265 Reference group #1804 Please be advised exterior renovations are ongoing. The interior has been renovated and the full service hotel is operating as usual.

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Conference Registration

If you are ready for the conference, click the link below which will take you to the on-line registration. Be prepared to make session selections and payment arrangements. Registration http://www.lakelandcollege.ca/ASSC-registration/default.aspx On site Residence registrations must be done separately by email. We look forward to welcoming you May 14-17, 2013.