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The Managed Care Technical Assistance Center of New York May 13th, 2016, 10:30-12:00pm

May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

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Page 1: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

The Managed Care TechnicalAssistance Center of New York

May 13th, 2016, 10:30-12:00pm

Page 2: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

Housekeeping:

• Slides are posted at MCTAC.org

• Questions not addressed today will be reviewed

and incorporated into future trainings and

presentations, added to Q&A resources when

possible.

Reminder: Information and timelines are current as

of the date of the presentation

Page 3: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

MCTAC is a training, consultation, and educational resource

center that offers resources to all mental health and

substance use disorder providers in New York State.

MCTAC’s Goal

Provide training and intensive support on quality

improvement strategies, including business, organizational

and clinical practices to achieve the overall goal of

preparing and assisting providers with the transition to

Medicaid Managed Care.

Page 4: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

MCTAC Partners

Page 5: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

• Introduction and Welcome Remarks

• Adult BH HCBS Service Specific Assessments

• Adult BH HCBS Prior and/or Continuing

Authorization Request Form

• Expedited Adult BH HCBS Workflow

• Tools for Providers

• Q&A and wrap-up

Agenda

Page 6: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

Managed Care Organization (MCO) reviews level of service request from Health Home.

If approved, BH HCBS provider receives referral from HH and authorization from MCO for 3 assessment visits of 12-16 units within 14 days

BH HCBS provider:

conducts a service specific assessment

develops an Individualized Service Plan

submits Authorization Request Form to MCO with frequency, intensity, and duration

It is recommended that providers talk to the Managed Care Organization to determine their specific health plan’s process as it relates to LOS, initial 3 visits, and ISP authorizations.

Page 7: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

The Managed Care TechnicalAssistance Center of New York

Form Review

Page 8: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,
Page 9: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,
Page 10: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,
Page 11: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,
Page 12: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,
Page 13: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,
Page 14: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

The Managed Care TechnicalAssistance Center of New York

Page 15: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

15April 27, 2016

Page 16: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

16

Health Home- CMA

Plan of Care should be shared as soon as the BH HCBS Eligibility is established

Minimum requirements for Level of Service Determination in the POC are:

BH HCBS tier eligibility determination;

Goals identified related to the service type

Specific BH HCBS service recommendation

Managed Care HARP Plans

Level of BH HCBS Service Determination can be approved prior to approval of the POC

The HHCM and MCO will continue to work together to assure that the POC meets all Federal requirements

BH HCBS services should not be delayed pending final approval of the POC- the Level of Service Determination is approved and therefore a BH HCBS service may be authorized if applicable

April 27, 2016

Page 17: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

The Managed Care TechnicalAssistance Center of New York

Page 18: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,

MCTAC ToolsMCO Matrix: interactive online tool that provides helpful

information for providers to successfully engage with the plans.

Billing/Claims: contains plan-specific information for clean claim

submission with field-by-field detail for the UB-04/837i form

Glossary, Top Acronyms, Managed Care Language Guide

Frequently Asked Questions: interactive tool that includes

search and browse functionality, highlights state policy and “top”

questions, and is organized by topic and sub-section

Decision-Tree: Customized learning modules to walk users

through multi-step workflows (e.g. Adult BH HCBS Plan of Care)

Chargemaster: to assist providers with cross-walking information

from services that are provided to the necessary billing codes

Page 19: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,
Page 20: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,
Page 21: May 13th, 2016, 10:30-12:00pm...May 13th, 2016, 10:30-12:00pm ... Reminder: Information and timelines are current as of the date of the presentation. MCTAC is a training, consultation,