MaxMobile for BlackBerry. MaxMobile for Blackberry Address Book Opportunities Customer Service Calendar Hotlist Preferences Wireless Synchronization

MaxMobile forBlackBerry

MaxMobile forBlackberryMaxMobile forBlackberry

Address Book Opportunities Customer Service Calendar Hotlist Preferences Wireless Synchronization Synchronization Preferences Database Tables


Address Book Support for adding

Companies, Individuals and Contacts

User Defined Fields Activities Notes Documents

MaxMobile_BBE User Guide pg. 12 - 17


Opportunities Support for adding,

editing and deleting opportunities

User Defined Fields View Options Action Menus Search Options Support for Adding a

Contact

MaxMobile_BBE User guide pg. 17 - 20


Customer Service Support for adding,

editing and deleting cases

User Defined Fields View Options Action Menus Filters Support for Adding a

Contact



Calendar Support for adding, editing and deleting appointments Daily, Weekly and Monthly Views ‘Go to’ Navigation Options



Hotlist Support for adding,

editing and deleting tasks

User Defined Fields View Options Filters


MaxMobile forBlackberryMaxMobile forBlackberry Preferences

Calendar Hotlist Settings Alarms Alarm Frequency Default Calendar View

Email SettingsNote options

Retrieve Address Book Entries at Startup

Show All Retrieve the Last List

MaxMobile_BBE User Guide pg. 5


How to Check/Set Wireless URL http://<IIS Server>/WirelessSync/MaxMobileSync.asmx IIS Server has fixed IP or Domain Name for ‘Public’ Access IIS Virtual Directory

Anonymous only SSL must use Root Trusted Certificates “USE_NT_Athentication = no” in MaConfig Test URL from external PC and from device browser

Only require standard web ports (80 or 443)



Wireless Connectivity Enable MaxMobile settings for user Ensure correct email address for user Trigger Initialisation email via Administrator, WSS Email sent to device with connection details Can modify location within application if changes or

cannot connect to server after application intsalled



Synchronization Preferences Address Book Options Opportunity Options Service Case Options Appointment Options Hotlist Task Options Conflict Resolution



Synchronization Preferences – Address Book Options Note Types Document

Categories User Defined Fields



Synchronization Preferences – Opportunity Options Note Types Document Categories User Defined Fields



Synchronization Preferences – Service Case Options Note Types Document

Categories User Defined Fields



MaxMobile for prior versions MaxMobile for Blackberry synchronizes proprietary

database files to the Blackberry device. This is because the Blackberry doesn’t provide a

data structure that can host the MaxMobile for Blackberry data.

The Database Files Data.cod maxapp.cod