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Maximizing Your Success on #CUNYTUESDAY September 25, 2018

Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

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Page 1: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Maximizing Your Success on#CUNYTUESDAY

September 25, 2018

Page 2: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Agenda

● The Basics

● Numbers to Beat

● What’s New This Year?

● Benefits of Participating

● Editing Your #CUNYTUESDAY Profile

● Your Success Checklist

● Next Steps & Key Dates

● Questions

Page 3: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

The Basics

● Visit: www.cunytuesday.org

● 12 AM November 27, 2018 - 12 AM November 28, 2018

● Every College or School conducts their own unique campaign on

#CUNYTUESDAY

● All 2017 participating Colleges and Schools are pre-registered and

profiles are copied over to the 2018 site

● Fundraising trainings, tools, templates, and guides to optimize efforts

Page 4: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Numbers to Beat

#CUNYTUESDAY 2017

Participating Colleges and Schools: 24

Unique Donors: 1,789

Dollars Raised: $819,770.26

This year’s goal = $1 million +

Page 5: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

What’s New This Year?

● New, Cleaner Design

● Multi-Give & Gift Basket

● Challenges & Matches

● Peer-to-Peer Fundraising (Ambassadors)

● Support Areas

● Lower Credit Card Fees!

Page 6: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

What’s New This Year?

Page 7: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

What’s New This Year?

Page 8: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Benefits of Participating

● Utilize digital tools and easy-to-use software

● Re-engage with your existing Alumni and supporters to make a

greater impact

● Increase visibility and exposure by connecting with a larger

community

● Utilize #CUNYTUESDAY to help your college or school reach other

internal goals

● Motivate donors to make a greater impact with matching incentives

and challenges

Page 9: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Why Giving Tuesday?

#GivingTuesday overtook December 31 as the biggest

donation day of the year in 2016!

● Nearly $300 million raised online on #GivingTuesday 2017

● “Happy natural disaster”= Huge spike in giving, followed by no drop off

● Busts the donor fatigue myth by tapping into different motivations -

giving not fundraising

● Donors more likely to discover and support a new organization and

give to multiple organizations

● Tell your own unique story through your branded campaign

● Powered by social media and collaborative action

● Activates the power of peer-to-peer fundraising

Page 10: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Why #CUNYTUESDAY?

● Branded campaigns allow you to tell your own unique story, while

harnessing the power of collective action

● Multi-give and gift baskets allow donors to easily search for, discover

and give to new organizations, and multiple organizations

● Leverages the power of social media to multiply your outreach

● Activates the power of peer-to-peer fundraising an an extension of

your campaign

● Jumpstarts the stewardship process with immediate donor gratitude

● Prizes and matches make the day engaging and fun for donors

● Option for donors to cover fees and secure ACH deposits mean you

get more donations, faster!

Page 11: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Editing Your #CUNYTUESDAY Profile

www.cunytuesday.org

Page 12: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Editing Your Profile

● As a participant in #CUNYTUESDAY, a GiveGab profile has already been

created for your College or School

● To edit your #CUNYTUESDAY page, navigate to your Giving Day Dashboard.

● Edits made to your general GiveGab profile will not be reflected on your

#CUNYTUESDAY profile.

Page 13: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Your Preparation Checklist

Page 14: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Matches & Challenges

● Matches allow each online donation to be matched on a 1:1 ratio.

● Challenges allow funds to be added to your total once a goal is reached.

● Organizations with matching funds raise on average 400% more than

organizations without a match.

● Time based to create a sense of urgency

Page 15: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Fundraising Ambassadors

● Allows your alumni, students and friends to fundraise on your behalf

● The #CUNYTUESDAY platform makes it easy to recruit Ambassadors

● Organizations using Ambassadors raise on average 330% more than

organizations that don’t.

● Each Ambassador brings in 4 new donors, on average.

Page 16: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Viewing & Sharing Your Profile

Page 17: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Your Success Checklist

1. Define Your Goals

2. Tell Authentic Stories

3. Identify Calls-to-Action

4. Add Engaging Visuals

5. Empower Ambassadors

6. Prepare Communications

7. Rally Your Team

8. Review Your Campaign

9. Plan The Big Day

10. Create A Stewardship Plan

Page 18: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Do you have defined goals?

Your #CUNYTUESDAY goals can go beyond dollars raised:

● Monetary Amount

● Donor Amount

● New Donors

● Repeat Donors

● Recurring Donors

● Board Engagement

● P2P Engagement

● Volunteer Engagement

● Social Media Engagement

● Win Prizes or Matches

Page 19: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Is your story authentic?

● Focus on a specific person, program, initiative, etc.

○ How do donors make these stories possible?

● Include photos, graphics, and key statistics

● Make sure your story reflects your initial goals

● Keep it consistent and scannable for donor ease

● Highlight the joy of giving, making your donor the hero!

Page 20: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Are your calls to action clear?

● Include a link to your #CUNYTUESDAY profile in all of your

communications for easy donor access

● Make it clear how your potential donors can help you

make a difference on #CUNYTUESDAY

● Cater your calls to action to different goals and audiences

○ Fundraise! Donate! Volunteer! Join! Subscribe!

Page 21: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Are you featuring visual content?

● On your #CUNYTUESDAY Profile…

○ Cover Photo & Logo

○ Donation Levels

● Across your digital platforms…

○ On your website and Social Accounts

● In Your Communications…

○ Emails & Social Media Posts

○ Story Photos or Infographics

○ Embedded Video

Visuals help tell

your story and

increase online

engagement!

Page 22: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Are your ambassadors prepared?

● Identify your #CUNYTUESDAY Ambassadors

○ Social Ambassadors

○ P2P Fundraisers

● Arm them with key messaging and shareable content

○ Sample posts and graphics in your #CUNYTUESDAY College Toolkit!

● Communicate your goals and campaign game plan

○ Break down tasks into manageable responsibilities

○ Board Members

○ Internal Support

Page 23: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Do you have a communications plan?

● Plan your online communications ahead of time

○ Announcement/Save The Date

○ Campaign Countdown

● Utilize multiple online channels for the best engagement

○ Social Media

○ Email Communications

● Customize the templates, guides, and graphics in your

#CUNYTUESDAY College Toolkit for the perfect plan!

○ Day-Of Updates

○ Supporter Gratitude

○ Organization Website

○ Ambassador Sharing

Page 24: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Is your #CUNYTUESDAY Team Ready?

● Gather your team before #CUNYTUESDAY or send a

campaign specific email with helpful tools and updates

○ What are your goals? How can they help you achieve them?

○ Where can they find crucial campaign resources?

○ What are the roles that your #CUNYTUESDAY team will play?

● Play to your team’s strengths and capacity

● Make it fun for everyone involved (And say thanks!)

Page 25: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Are you campaign confident?

● Review your game plan and #CUNYTUESDAY profile

○ Is your profile complete? Does it reflect your goals and mission?

○ Are your communications ready? Are they clear and concise?

● Are you promoting your #CUNYTUESDAY profile

consistently across all of your digital platforms?

● Try going through the process as if you were a donor, from

the first point of access to donation success!

Page 26: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Is your big day BIG enough?

● Assign day-of roles for your #CUNYTUESDAY team

○ Play to your team strengths and capacity!

● Mix in pre-scheduled communications with live updates

● Share any in-person opportunities with supporters

○ Don’t forget to take pictures and videos to share online!

● Have fun with your team and your supporters!

Page 27: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

How will you thank your supporters after #CUNYTUESDAY

● Pre-schedule general messaging to all supporters

○ Social media posts and overall success update

○ Giving Day thank you email to your organization’s email list

● Follow up with donors for more personal stewardship

○ Access their contact information in your GiveGab Dashboard

● Highlight impact of donor funded projects

○ This doesn’t have to happen right away!

Page 28: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Your #CUNYTUESDAY Resources

● The College Toolkit has everything

you need to plan, prepare, and

promote #CUNYTUESDAY and

reach your goals!

○ Customizable Templates

○ Communication Timelines

○ #CUNYTUESDAY Graphics

○ Helpful resources for your board

members, volunteers, and fundraisers

Page 29: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

We’re Here For You!

● Visit Our Help Center

https://support.givegab.com/

● Send us an email at

[email protected]

● Chat with GiveGab’s Customer

Success Team whenever you have

questions or need a hand

○ Look for the little blue chat bubble!

Page 30: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Your Next Steps

● Customize your College’s or School’s profile

● Follow #CUNYTUESDAY on Social Media!

● Watch your inbox for important emails

● Sign up for upcoming training sessions

● Check out the College Toolkit

Page 31: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Key Dates

● Sept 25, 11am - Online “Office Hours” for #CUNYTUESDAY Admins*

● Oct. 2, 10 am - Online “Office Hours” for #CUNYTUESDAY Admins*

● Oct. 16, 10 am - Best Practices for #CUNYTUESDAY Webinar

● Nov. 1 - Early Giving Begins

● Nov. 27 - #CUNYTUESDAY

*Option for 1:1 office hours if needed after each session. Contact Amy

([email protected]) to schedule.

Page 32: Maximizing Your Success on #CUNYTUESDAY · Re-engage with your existing Alumni and supporters to make a greater impact Increase visibility and exposure by connecting with a larger

Questions?

November 27, 2018