Embed Size (px)
DESCRIPTION
Presentation to NWEGG conference, Social media in the public sector, 5 October 2010
Citation preview
Social media: Maximising the benefits for local governmentIngrid KoehlerNWEGG: Social media in the public sector
October 2010 www.local.gov.uk
1Thursday, 7 October 2010
The future is uncertain
• finances?• localism?• regulatory
framework?• Big Society?• media?
www.local.gov.uk By lanx1983
2Thursday, 7 October 2010
It is not certain that everything is uncertain.
Blaise Pascal
3Thursday, 7 October 2010
Some things are clear
• Place• Stronger emphasis on VFM• Openness• Accountability• things are getting social
4Thursday, 7 October 2010
Revolutionary aspects of social media• Publication costs reduced - in some cases to
zero• Reduces friction in organisation• Speed and reach of network• Easily counterable
5Thursday, 7 October 2010
So how do we maximise the
benefits?
6Thursday, 7 October 2010
How things are going to change
Open performance, open data and open support
By opensourceway
7Thursday, 7 October 2010
Big Society?
image from Conservative Home
or civic socialism?
8Thursday, 7 October 2010
Southwark Circle
9Thursday, 7 October 2010
Making savings
10Thursday, 7 October 2010
Information exchange
Councils in Staffordshire
providing hygiene ratings
Restaurant customers provide
reviews
11Thursday, 7 October 2010
Two way performance exchange
12Thursday, 7 October 2010
Crimes in Chicago, Trees in San Francisco
13
David Paul Ohmer on flickr
13Thursday, 7 October 2010
£500 expenditure data
14
Short change by Dave McLear on Flickr
14Thursday, 7 October 2010
Open consultations
15www.lgtransparency.readandcomment.com15Thursday, 7 October 2010
Linked data
16
via Paul Davidson of LeGSB
16Thursday, 7 October 2010
Expenditure is not the only data...
17Thursday, 7 October 2010
Evaluating impact
• measurement good• stories of impact• tools are free (often), but time costs• every channel is inclusive, every channel
excludes
18Thursday, 7 October 2010
Supporting each other...
online conference3-9 November
regional workshopsannounced soon!
....find out more
19Thursday, 7 October 2010
Contact me
• [email protected]• www.twitter.com/ingridk• www.ideapolicy.wordpress.com• www.communities.idea.gov.uk• www.slideshare.net/ingrid_k
20Thursday, 7 October 2010
