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© 2017 TM Forum | 1 Maximising Revenue Assurance through Agile Analytics Andreas Manolis Head of Strategy & Risk, Group Revenue Assurance BT Group

Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

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Page 1: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 1

Maximising Revenue

Assurance through

Agile Analytics

Andreas ManolisHead of Strategy & Risk, Group Revenue Assurance

BT Group

Page 2: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 2

CASE STUDY: Maximising Revenue Assurance through Agile Analytics

Content

▪ Delivering improved value return through acceleration delivery time lines and

agile development methodology

▪ Exponentially accelerate revenue assurance coverage of products and services

and progress up the maturity rating of TM Forum’s Revenue Assurance Maturity

Matrix

▪ So what's in line for the future?

Page 3: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 3

Agile IT - Data is VIP

▪ Core strategic enablers to survive in the digital world?

T & CECHNOLOGY APABILITY

DATA

AGILITY

SKILLS

KNOWLEDGE

CREATE ENVIRONMENT

OF CHANGE AND INNOVATION

Page 4: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 4

Agile IT - Data is VIP

▪ Build a vision for your solution architecture

Page 5: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 5

Agile IT - Data is VIP

▪ Build a vision for your solution architecture

Page 6: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 6

Agile IT - Data is VIP

▪ Build a vision for your solution architecture

Page 7: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 7

Agile IT - Data is VIP

▪ Build a vision for your solution architecture

Page 8: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 8

Agile IT - Data is VIP

▪ Build a vision for your solution architecture

Page 9: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 9

Architecture Today

Future State

Agile IT - Data is VIP

▪ Build a vision for your solution architecture

Page 10: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 10

TMF Exponential RA Maturity Improvement

Page 11: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 11

TMF Exponential RA Maturity Improvement

Technology 57.3% 60.1% 69.0% 75.8% 82.0% 83.5%May'13 Jan'15 Sep'15 Mar'16 Dec'16 Jan'17

Page 12: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 12

Looking into the future

New Domains

NewSolutions

NewThinking

ACTIVITY SKILLSTOOLS

Page 13: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 13

Looking into the future

New Domains

NewSolutions

NewThinking

ACTIVITY SKILLSTOOLS

Page 14: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 14

Looking into the future

▪ New domain - Exponential growth of IOT/IOE

Page 15: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 15

Looking into the future

▪ New domain - Cloud of Clouds & NFV

Page 16: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 16

Looking into the future

▪ New domain - DIGITISATION - To cover through Future RA Capability Development

Page 17: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 17

Looking into the future

New Domains

NewSolutions

NewThinking

ACTIVITY SKILLSTOOLS

Page 18: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 18

Looking into the future

▪ New Solutions – Machine Learning & AI

Page 19: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 19

Looking into the future

New Domains

NewSolutions

NewThinking

ACTIVITY SKILLSTOOLS

Page 20: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 20

Looking into the future

▪ New Thinking – Robotics

Page 21: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 21

Looking into the future

The successful future business assurance function will enable insight for business

optimisation and assure the quality of the data lake environment.

Because business decisions will flow directly from the data lakes

▪ New Thinking = ADL, Assured Data Lake

Page 22: Maximising Revenue Assurance through Agile Analytics · The successful future business assurance function will enable insight for business optimisation and assure the quality of the

© 2017 TM Forum | 22