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MATURE STUDENT RESOURCE
HANDBOOK
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WELCOME PAGE
The objective of this manual is to give mature, transfer and pathways students starting at UOIT
a quick guide to ease their transition into university life. This handbook is divided into two
sections: a basic checklist and a list of resources for UOIT students. We encourage you to read it
and keep it for future reference. This manual includes hyperlinks, which means that you can
click on them and open the websites or email addresses.
This manual was prepared by the Student Experience Centre – Mature, Transfer and Pathways
Student Support.
For inquiries regarding mature, transfer and pathways student supports, please contact the
Student Development Specialist – Graduate and Mature students at [email protected];
905.721.8668 ext. 5380.
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Table of Contents
New Mature Student Checklist ....................................................................................................... 4
Tips for Success ............................................................................................................................... 8
Campus Resources .......................................................................................................................... 9
Academic Advising ....................................................................................................................... 9
Campus Bookstore ...................................................................................................................... 9
Campus Childcare Centre .......................................................................................................... 10
Campus Health Centre .............................................................................................................. 10
Campus ID Services ................................................................................................................... 10
Campus Library .......................................................................................................................... 11
Campus Recreation and Wellness Centre ................................................................................. 11
Campus Safety ........................................................................................................................... 11
Campus Safety – Campus Walk Program .................................................................................. 12
Career Centre ............................................................................................................................ 12
IT Services .................................................................................................................................. 13
Registrar’s Office ....................................................................................................................... 13
Student Accessibility Services ................................................................................................... 13
Student Awards and Financial Aid ............................................................................................. 14
Student Experience Centre ....................................................................................................... 14
Indigenous Student Services.................................................................................. 14
International Student Services .............................................................................. 15
Off-campus Living ................................................................................................. 15
Mature, Transfer and Pathways Student Support ................................................ 16
Student Learning Centre ........................................................................................................... 16
Student Mental Health Services ................................................................................................ 17
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NEW MATURE STUDENT CHECKLIST:
Be sure your finances are on check: Most students utilize a combination of resources to
pay for tuition and other expenses while studying at university. The most popular
resource is the provincial student loan, OSAP. If you have any questions about planning
for your finances while at UOIT, or you need additional information about student loans,
awards and bursaries, you are advised to book an appointment with the Student Awards
and Financial Aid Office (SAFA) at any time.
If you are eligible, the Ontario Student Assistance Program (OSAP) can help you finance
your education. If you already applied for OSAP, you may find it very useful to complete
your financial profile with UOIT, which allows you to apply for additional bursaries and
grants.
How to create your financial profile:
My Campus has a link pre-installed in your UOIT laptop internet browser:
Once you are logged in, click on the Student Awards and Financial Aid (SAFA) tab:
Once you are in the SAFA tab, click on Student Awards and Financial Aid Service:
Lastly, click on “Apply for Student Aid”, and start creating your financial profile.
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Pay or Defer your Fees: You will need to either pay or defer your fees before getting
your campus identification card or picking up your laptop. Acceptable methods of
payment include:
Bank payment - Internet or at your bank Debit Money order, certified cheque or bank draft at the north Oshawa location only OSAP
For more information, go to the Payment options web page.
Tuition deferments are automatically placed on your Tuition Account Summary if your OSAP is enough to cover the semester's tuition and you gave UOIT permission to redirect your OSAP to your tuition account. If your OSAP is covering a portion of your semester's tuition, you must pay the portion not covered by OSAP by the deadline and contact the SAFA office to request a deferment for the balance of your fees to be manually entered on your Tuition Account Summary. If you are having difficulty filling out your information, or if you have any additional questions you are advised to contact the Registrar’s Office directly.
Pick up your UOIT Campus Identification Card and Universal Transit Pass (U-Pass):
Obtain your UOIT identification card at the Campus Identification Office. The Campus
Identification Office is located at the Campus Recreation & Wellness Centre (CRWC). All
full-time students at the University of Ontario Institute of Technology (UOIT) receive a
Universal Transit Pass (U-Pass), which provides you with unlimited access to Durham
Region Transit during the academic year. The cost for the U-Pass is included in your full-
time student fees.
Arrange for Parking: UOIT has several available parking lots, and the prices vary
between them. You can pay an annual or semester fee and save as compared to daily
parking. The parking office has more information, including a page to directly register
for parking at UOIT.
Pickup your Learning Tool (laptop or tablet): One of the advantages of UOIT’s approach
to a technology-enriched learning environment is that all students have equal access to
the same technology, resources and services. Please register to pick up your laptop
accordingly, depending on your start date (Spring/Summer or Fall/Winter).
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Familiarize yourself with your laptop and the main UOIT services: They will appear as
icons pre-installed inside your web browser:
Main UOIT online services
UOIT.net: this is your UOIT official email account! You will be receiving important communications from your Academic Advisors, Registrar’s office, Professors and Teaching Assistants, and other campus offices through it. Get used to checking it throughout the day! BlackBoard, your laptop, UOIT.net and the Library have the same password.
BlackBoard: This is where you will see and download course content, attend online lectures, download course notes, get assignment instructions, and hand assignments in. You will be using this daily for all your classes. BlackBoard, your laptop, UOIT.net and the Library have the same password.
My Campus: This is your official dashboard with the Registrar and Student Awards and Financial Aid (SAFA) offices. You can check your student status, check your grades, fees, financial aid, add or drop courses, download your final exam schedules and request for official transcripts. My Campus and the Student Life Portal have the same password.
The Library: You can book group study rooms here, view and read e-books and articles, and ask for live assistance from a librarian. BlackBoard, your laptop, UOIT.net and the Library have the same password.
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Student Life Portal: this is the website you use to access any of the support services offered by the Student Life Office. You can book appointments with the Career Centre, Student Learning Centre, one-on-on supports, peer supports, and to register for any workshops or other services offered by any of the Student Life units. The password is the same you use to log in to MyCampus.
Purchase your books: It is advisable that you wait until you start your classes so you can
ask your professor about your required textbooks. Used books are usually less
expensive, but often they are missing the online component required by some courses.
Some professors do not use the online component, which will let you save some money
by purchasing used books. Most books are offered in .PDF version as well. You can check
your book prices or even order them online at the Campus Bookstore website. There are
some used books available at the Campus Bookstore or at the Tuck Shop. You can also
order new or used books from www.amazon.ca.
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Tips for Success
Budget your time: An average full-time student spends some time in class, and much
more time doing self-study. This includes required class-related work, such as projects,
assignments and quizzes.
It is suggested that you research your faculty and program, connect with older students
and be aware of how much time your courses will actually need. If you choose to work
while doing your studies, plan your hours dedicated to your job accordingly.
Your professors and teaching assistants (TA) are useful resources to help you succeed.
Keep in mind that university-level education builds on the work that you as a student
put into it. You are expected to review the class material before and after class. TAs and
professors will have office hours available which will be communicated to you in your
syllabus and in class. Take advantage of them.
The Student Learning Centre also offers additional academic-related services: one-on-
one sessions, study learning and time-management skills sessions, Peer-Assisted Study
Sessions (PASS), and math and writing support. You will need to register to attend the
sessions. You can book an appointment for a one-on-one session, or you can drop-in
person for drop-in hours.
The Office of Student Life is a good starting point to research UOIT’s additional services
and supports. Its services include peer tutoring, career counselling, resources to get
involved with school activities and clubs, peer mentoring, referrals to other services and
more.
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CAMPUS RESOURCES It is important that you know the different campus resources. The objective of these services is to help you succeed as a UOIT student.
DEPARTMENTS, OFFICES AND SERVICES
Academic Advising
Academic advisors are committed to helping students make choices that will lead to their academic success. They support students throughout the educational journey, from selecting a course to planning for the future. Teams of academic advisors are available in each faculty. An academic advisor can assist with:
Connecting with campus services and resources for additional assistance
Discussing academic progress and standing
Discussing issues that affect academic performance
Establishing goals and planning for the future
Exploring the curriculum and choosing a program
Providing guidance for successful progression to graduation
Selecting appropriate classes and electives
Understanding academic policies and procedures
Withdrawing from a program, adding, or dropping a course.
Campus Bookstore The campus bookstore is your source to buy all materials needed for classes. Items can be bought online, or in person at the North Campus. During the first few weeks of classes, a temporary bookstore for Social Sciences and Humanities is located downtown at the back of the library in 61 Charles Street. It is recommended that you attend class before buying any textbooks, as there may be last minute changes. For general inquiries, please contact:
Campus Bookstore – North Oshawa Location Campus Bookstore – Downtown Oshawa Location
2000 Simcoe Street North Oshawa, ON Canada, L1H7L7
61 Charles Street Oshawa, ON.
Phone: 905.721.3026 Fax: 905.721.3049
Phone: 905.721.3306 Fax: 905.721.3359
Email: [email protected] Email: [email protected]
http://uoit.bookware3000.ca/ http://uoit.bookware3000.ca/
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Campus Childcare Centre The Campus Childcare Centre (CCC) is an incorporated, not-for-profit childcare centre designed to meet the needs of today's families. Conveniently located and committed to providing high-quality childcare services and programs, the CCC exists to serve the needs of students, faculty and staff UOIT and Durham College. It accepts children aged toddler to senior kindergarten. The Centre operates 12 months of the year and is open Monday to Friday, 6:30 a.m. to 6:30 p.m. For general inquiries, please contact:
Campus Childcare Centre 202 Simcoe Street North Oshawa, ON L1G 4S9
Telephone 289.222.0337 [email protected] Website: Campus Childcare Centre
Campus Health Centre The Campus Health Centre offers a variety of confidential and comprehensive services. Our team consists of the following professionals in the following areas, working together to assist you in managing your healthy lifestyle:
Chiropractic
Athletics, physical and massage therapy
Orthotics
Nutrition counselling
Pharmacy Note: Some services are not covered by the Ontario Health Insurance Plan (OHIP) or other provincial health insurance plans. You will have to pay for these services at the time of your appointment. For general inquiries, please contact:
Campus Health Centre 2000 Simcoe Street North Oshawa, ON L1H7L7 (located at the Campus Recreation & Wellness Centre)
Phone: 905.721.3037 Fax: 905.721.3133 [email protected] Website: Campus Health Centre
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Campus ID Services The Campus Identification (ID) card is the main piece of ID you will have on campus. A valid card permits access to many important facilities, resources and services. Your Universal Transit Pass (U-Pass) is validated on your student ID by a sticker from the ID office. For general inquiries, please contact:
Campus ID Office North Campus Location CRWC, Room G1004
Phone: 905.721.8668 ext. 2116 or 2110 [email protected] Website: Campus ID Office
Campus Library The library provides resources and support for students, such as: • Research help • Borrowing services and interlibrary loans • Quiet study space • Access to databases for researching papers • Other helpful resources. For general inquiries, please contact:
North Oshawa Location Downtown Oshawa Location
50 Founders Drive, North Oshawa Campus 61 Charles Street, Social Science Library
Circulation Desk: [email protected] (905) 721-3082 Reference Desk: [email protected] (905) 721-8668 ext. 2390
[email protected] (905) 721-8668 ext. 5651
Website: Campus Library
Campus Recreation and Wellness Centre The Campus Recreation and Wellness Centre (CRWC) provides services to suit your athletic and fitness needs. Opportunities include: • Fully out-fitted gym (access is included in full-time students’ tuition) • Fitness classes • Ice centre, tennis and squash courts. For general inquiries, please contact:
Campus Recreation and Wellness Centre 2000 Simcoe St. N. Oshawa, On L1H 7L7
Phone: 905.721.3040 905.721.2000 (Flex Gym) Fax: 905.721.3374
Website: Campus Recreation and Wellness Centre
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Campus Safety The Office of Campus Safety is committed to protecting the rights of everyone on campus while providing a professional, respectful and safe campus environment. Working with our community partners, we provide services that endeavour to prevent crime and solve problems that affect faculty, staff, students and the community. For general inquiries, please contact:
Security Office – North Oshawa Location Security Office – Downtown Oshawa Location
Gordon Willey building (Security desk is adjacent to main entrance reception desk)
61 Charles Street (security desk is located inside main entrance)
Phone: 905.721.8668 ext. 2400 or 905.721.3211
Phone: 905.721.8668 ext. 5616
[email protected] [email protected]
Website: Campus Safety Office
In case of emergency, contact security at 905.721.8668 ext. 2400, or dial 2400 from any phone on Campus
Campus Safety – Campus Walk Program The Campus Walk Program enables students, staff, faculty or visitors to have a trained escort accompany them to their car, residence or other campus location on weeknights. Escorts are provided by student teams who are employed and trained through Career Services. All members work in pairs and can be identified by their vests with Campus Walk printed on the back. Campus Security provides escorts at other times. Campus Walk seeks to ensure a strong sense of security among the individuals studying, visiting and working at UOIT. Campus Walk offers a proactive approach to keeping the campus a safe place for all students, staff and visitors. For general inquiries, please contact:
North Oshawa location: Downtown Oshawa location:
Gordon Wiley building, security desk Phone: 905.721.8668 ext. 2400 905.721.2311
11 Simcoe Street North and 61 Charles Street, security desks Phone: 905.721.8668 ext.3239 or 5616
You may also contact the security desks directly to as if Campus Walk team members can meet you at a specific location
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Career Centre The Career Centre at UOIT provides service to students, recent graduates, employers and faculty. It assists students and graduates with job search and career exploration, and provides employers with recruitment services. General services include: • Assistance with creating effective resumes and cover-letters • Career counselling • Interview preparation • Job market information • Job search strategies. Students also have access to a variety of events hosted on campus during the academic year including: • Employer information and networking sessions • Job fairs • Interviews conducted by leading employers. For general inquiries, please contact:
North Oshawa campus Downtown Oshawa campus
Office of Student Life – U5 Building Phone: 905.721.8668 ext. 3824
Office of Student Life 61 Charles Street, Room DTA 225 Phone: 905.721.3266
[email protected] [email protected]
Website: Career Centre
IT Services Information Technology Services provides technical expertise for UOIT students, faculty and staff. If you are having any issues or problems with your laptop, IT Services are there to support and help you. For general inquiries, please contact:
North Oshawa location Downtown Oshawa location
Gordon Wiley building Room SW 100 (Learning Commons)
61 Charles street, main lobby
Phone: 905.721.3333 option 1 Phone: 905.721.3333 option 1
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Registrar’s Office The Office of the Registrar is home to many different service areas, including: • Admissions and recruitment • Convocation • Records and registration • Scheduling • Student Awards and Financial Aid. Their goal is to provide students with personal and responsive service, along with a growing number of online self-service options. For general inquiries, please contact:
North Oshawa location Downtown Oshawa location
U5 Building, Room 68 Phone: 905.721.3190 Fax: 905.721.3178
61 Charles Street, Room 120 Phone: 905.721.3190 Fax: 905.721.3178
[email protected] [email protected]
Student Accessibility Services The office provides support to students requesting disability accommodations. Students are required to register with the office at the location where their classes are held. Services are provided in a manner that respects confidentiality. Accommodation supports may include, but are not limited to: • Adaptive technology training • Alternative format course materials • Deaf and hard of hearing services • Disability advocacy • Learning skills support • Peer note-taking • Testing support • Transition support for new students For general inquiries, please contact:
North Oshawa location Downtown Oshawa location
Office of Student Life – U5 Building Office of Student Life 61 Charles street, DTA 225
Phone: 905.721.3266 Phone: 905.721.3266
[email protected] [email protected]
Website: Student Accessibility Services
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Student Awards and Financial Aid The Student Awards and Financial Aid office (SAFA) is dedicated to helping students achieve financial success while pursuing post-secondary education. A combination of financial resources may be needed to cover all the expenses of a post-secondary education. Services available include: • Financial planning and counselling • On-campus employment programs • OSAP, and other loan programs • Student awards, scholarships and bursaries. For general inquiries, please contact:
North Oshawa location Downtown Oshawa location
2000 Simcoe Street North U5 portable Oshawa, Ontario L1H7K4
61 Charles street Room 120, main floor Oshawa, ON L1H4X8
Phone: 905.721.3143 Fax: 905.721.2179
Phone: 905.721.3143 Fax: 905.721.3184
[email protected] [email protected]
Website: Student Awards and Financial Aid Office
Student Experience Centre
The Student Experience Centre (SEC) provides transformational learning and development opportunities for students through:
Experiences and opportunities for students to connect with each other, the campus and the community
Leadership training Off-campus Living Orientation and first-year programming Peer mentorship
The office also provide specialized student support services for international, mature, transfer, pathways, indigenous and graduate students. For a detailed list of the supports available to these students, please refer to the sub-section below. For general inquiries, please contact:
North Oshawa location Downtown Oshawa location
Office of Student Life – U5 Building 2000 Simcoe Street North Oshawa, ON 905.721.8668 ext. 3837
UBISC Building 151 Athol Street Oshawa, ON 905.721.8668 ext. 3837
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Indigenous Student Services The Indigenous Resource Centre (IRC) at UOIT is a welcoming place where friends can gather, learn, and grow while attending UOIT. IRC celebrates heritage as First Nation, Métis and Inuit peoples and offers pathways to academic success and career fulfillment. IRC has forged strong links to the world beyond the UOIT campus through outreach programs and community partnerships. Indigenous counsellors and an Elder-in-Residence will guide and support during the educational journey at UOIT. Students who self-identify as having Indigenous ancestry can receive regular updates and information about the programming and services at either location. For general inquiries, please contact:
Student Development Specialist – Indigenous Programming Phone: 905.721.8668 ext. 6795 Indigenous Cultural Advisor Phone: 905.721.8668 ext. 6793
North Oshawa location
Downtown Oshawa location
U5 Building, Room U5 52 2000 Simcoe Street North Oshawa, ON
UBISC Building 151 Athol Street East Oshawa, ON
http://indigenous.uoit.ca/
International Student Services Support services are available to international students through the Student Life Office in the U5 building. Some of the many services offered include: • Ongoing support and referrals during the transition to UOIT and Canada, and for academic and personal concerns • Mentoring • Assistance with navigating the Citizenship and Immigration (CIC) website • Information and referrals on working in Canada • Intercultural adaptation, communication and conflict resolution • International student orientation, including free airport pickup service for new international students For general inquiries, please contact:
Student Development Specialist – International Phone: 905.721.8668 ext. 2579
U5 Building, Room 55 2000 Simcoe Street North, Oshawa ON
[email protected] http://international.uoit.ca/contact/index.php
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Mature, Transfer and Pathways student support The Student Experience Centre provides specialized services to mature, transfer and pathways students to assist with their transition and enhance their overall university experience. Some of these supports include:
Mature, transfer and pathways student orientation
Mature and Transfer Student Mentoring Program
Ongoing support and referrals
Workshops and programs targeting mature, transfer and pathways student needs
Opportunities for involvement For general inquiries, please contact:
Student Development Specialist – Graduate and Mature Students Phone: 905.721.8668 ext. 5380
U5 Building, Room 57 2000 Simcoe Street North, Oshawa ON
Student Learning Centre The Student Learning Centre (SLC) is committed to providing all UOIT students with tutorial and academic assistance of the highest calibre. The Academic Subject Specialists and Peer Tutors support students in Mathematics, Writing, ESL, Physics, Study Skills and other subject areas. In addition to tutorial sessions and scheduled consultations, the SLC is flexible and will work to accommodate student schedules. The Student Learning Centre provides: • One-on-one tutoring in numerous subjects • Peer Tutor Services (for focus on homework and assignments) • Workshops (in writing, math, physics, study skills, and more) • Peer Assisted Study Sessions. For general inquiries, please contact:
North Oshawa location Downtown Oshawa location
Office of Student Life – U5 Building 905.721.8668 ext. 6578
61 Charles Street Building, Second floor – Student Life 905.721.8668 ext. 6578
[email protected] [email protected]
Book an appointment: Student Life Portal
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Student Mental Health Services The office provide support and assistance to student experiencing mental health concerns and stress related issues. Services provided by the office includes individual and group counselling as well as referrals to community services. Students can book an appointment to speak with a UOIT Mental Health Counsellor by phone or email. Drop-in hours are also available daily between 10:00 and 4:30. For general inquiries, please contact:
North Oshawa location Downtown Oshawa location
Office of Student Life – U5 Building 2000 Simcoe Street North, Oshawa, ON
61 Charles Street Building Room 225 Oshawa, ON
905.721.3392
Website: Student Mental Health
Off-site assessment and counselling support
Telephone support
Good2Talk: 24/7 telephone support for students 1.866.925.5454
Aspiria Student Assistance Program: Telephone and counselling support - 1.877.234.5327.
Connex Ontario Mental Health Helpline: 1.866.531.2600 Drug and Alcohol Helpline: 1.800 565.8603 Gambling Helpline: 1.888 230.3505
Pride Line Durham 1.855.87.PRIDE (77433), 6 p.m. to 10 p.m.
Relationship support
Durham Rape Crisis Centre: 905.668.9200, 24/7 Driven (intimate-relationship violence): 905.432.72233, 8:30 a.m. to 4:30 p.m. Bethesda House (support and shelter for women and their children): 905.623.6050, 24/7 The Denise House (support and shelter for women and their children): 905.728.7311 24/7
Other services CentralEastHealthline.ca: Community agencies in the Durham area. Oshawa Psychological Services: Assessment and counselling support - 905.721.7723 or
1.866.568.9476.
