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Matrix42

Enterprise Manager V6.3

System Requirements

Copyright

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Copyright © 2000 - 2016 Matrix42 AG

This documentation is protected by copyright. All rights are reserved by Matrix42 AG.

Any other usage, in particular, dissemination to third parties, storage within a data system, distribution, editing, speech, presentation, performance, and storage, are prohibited. This applies for the document in parts and as a whole.This document is subject to changes.

No part of this documentation may be reprinted without the prior permission of Matrix42 AG.

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Table of contents

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1 Preface ____________________________________________________________________ 4

2 Server Components __________________________________________________________ 5

2.1 Database Server _________________________________________________________ 5

2.2 Database & Table permissions ______________________________________________ 6

2.3 Database & Table permissions SCCM only _____________________________________ 6

2.4 Enterprise Manager Application Server _______________________________________ 7

2.5 E-Mail Server (optionally) __________________________________________________ 8

2.6 Microsoft System Center Configuration Manager _______________________________ 8

2.7 Access Rights SCCM _______________________________________________________ 8

2.8 Microsoft SCCM Distribution Point ___________________________________________ 9

3 Client Components _________________________________________________________ 10

3.1 Enterprise Manager Web Console __________________________________________ 10

3.2 Enterprise Manager Agent (Clients) _________________________________________ 10

4 Interaction Enterprise Manager <-> Microsoft SCCM ______________________________ 12

5 Official Product Support for Enterprise Manager Versions __________________________ 12

Enterprise Manager 2014 System Requirements

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1 Preface

The system requirements specified below represent minimum requirements for an Enterprise Manager installation. Since every customer has different parameters regarding client numbers, function and infrastructure, these defaults can only be a reference. The requirements for each individual customer installation depend among other things on the following factors:

Number of objects in the database Number of locations and DPs in use Number of Enterprise Manager web consoles used at the same time Number of packages which should be distributed Frequency of the distributions and/or operating system installations Used Enterprise Manager features

Note:

The Enterprise Manager release supports all operating systems, Microsoft SQL servers listed in the document on a 32-bit processor architecture (Intel architecture 32-bit or i386) and a 64-bit processor architecture (AMD64). Other processor architectures are only supported if such support is explicitly specified.

In this document the default ports to be used by Enterprise Manager are listed. They can change appropriate to the base system environment configuration.


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2 Server Components

2.1 Database Server

Operating Systems (each with current Service Pack):

Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2

Database (each 32-Bit und 64-Bit):

MS SQL 2008 MS SQL 2008 R2 MS SQL 2008 R2 SP1 MS SQL 2012 MS SQL 2012 SP1 MS SQL 2014 MS SQL 2016

No SQL Express

Note:

In Version 6.2 and earlier, the Collation of the SQL Server installation AND the Database must have the exact same setting like SCCM (in case of SCCM2012 it is generally “SQL_Latin1_General_CP1_CI_AS”).

If the Collation of the Database Server itself is not set correctly, Enterprise Manager cannot create the needed linked server views and this will result in errors while setting up the SCCM Primary Site Connection with Enterprise Manager.

Note:

In enterprise environments the Database Server ideally runs on the same machine along with the EM Application Server to guarantee best performance.

Note:

Enterprise Manager uses SQL authentication only.


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2.2 Database & Table permissions

# 1. Only applicable with SCCM2012 and higher

2. Table will be available in SCCM-DB after EM has been installed and Primary Sites are configured successfully

Note: Enterprise Manager will create Linked Server during SCCM Primary Site Configuration in EM.

2.3 Database & Table permissions SCCM only

EM-DB-User (e.g. SvcEmDbSa) Table permissions

SCCM-Tables select insert alter update delete

Matrix42_DeviceCollections_Data

EM-DB-User (e.g. SvcEmDbSa) Database permissions

SCCM-Databases Connect Execute

CM_MySccmDbs

DB

User Server Role User assignment

Type Name (example) public sysadmin public db_datareader db_owner

EM-DB (during EM Installation) SQL-User SvcEmDbSa -

EM-DB (during Operation) SQL-User SvcEmDbSa -

SCCM-DBs (during SCCM Primary Site Configuration in EM) SQL-User SvcEmDbSa -

SCCM-DBs (during Operation) SQL-User SvcEmDbSa

SCCM-Table # Matrix42_DeviceCollections_* (during Operation) SQL-User SvcEmDbSa - -


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2.4 Enterprise Manager Application Server

Minimum requirement for free hard disk space is 50GB. Please pay special attention to the free hard disk space before installing or updating EM.

Hardware requirements up to 5.000 Clients:

Minimum: 4 Cores with >2 GHz each, 8 GB RAM Optimum: 8 Cores with >2 GHz each, 16 GB RAM





Operating Systems (each with current Service Pack and Patches):

Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2

Port configuration:

According to the particular environment, in default: Incoming: NET/TCP 8099, NET/TCP 9001, NET/TCP 9002, NET/TCP 9099 Outgoing: NET/TCP 9000

Software Components:

.NET 4.0 (included in Setup) MS Chart (included in Setup) Internet Information Server (Version 7.0 and later) Windows authentication for IIS must be installed

Recommendation:

For productive environments with more than 10.000 Clients the usage of physical Hardware which has ideal network connectivity to the SCCM sites is recommended.

Recommendation: In each area of Enterprise Manager (e.g. Reports, EM-Tasks, SCCM-Tasks, Patch-Tasks, OSD-Tasks

etc.) there is a maximum of 250.000 active Tasks which are supported at the same time. In the

archived area this same amount can be stored additionally.


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2.5 E-Mail Server (optionally)

Optionally an email Server can be configured to leverage some functions from Enterprise Manager. Therefore an appropriate account is needed which is set up to send E-Mails.

Generally every E-Mail Server system can be used. The implemented features and functions are officially supported and tested with Microsoft Exchange Server 2007 and higher.

2.6 Microsoft System Center Configuration Manager

Enterprise Manager always supports the Microsoft System Center Configuration Manager versions that are generally available at the time of until they are running out of extended support.

Supported SCCM versions:

SCCM 2012 SP2 SCCM 2012 R2 SP1 SCCM 1511 SCCM 1602 SCCM 1606

Note:

Matrix42 Enterprise Manager supports all SCCM versions until the end of its official Microsoft support.

2.7 Access Rights SCCM

The SCCM User that will be used within Enterprise Manager (Administration > SCCM > Primary Sites) to link Enterprise Manager to SCCM needs to have the following security roles in order to enable all Enterprise Manager Functions.


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2.8 Microsoft SCCM Distribution Point

System Requirements:

The additional Service "Enterprise Manager Distribution Point Service" delivered through Matrix42 needs to be installed on every SCCM Distribution Point that Enterprise Manager Agent (Clients) needs to be able to download data from. Without "Enterprise Manager Distribution Point Service" installed on SCCM Distribution Points the Enterprise Manager Agent (Clients) are not able to download Packages.

.NET3.5 SP1

Port configuration:

According to the particular environment, in default: Incoming: NET/TCP 9003 Outgoing: NET/TCP 9002


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3 Client Components

3.1 Enterprise Manager Web Console


Windows XP Windows Vista Windows 7 Windows 8 Windows 10 Windows Server 2003 (R2) Windows Server 2008 (R2) Windows Server 2012 (R2)

Browser Support:

Internet Explorer 11 Edge (experimental) Google Chrome from version 26 (experimental) Mozilla Firefox from Version 21 (experimental)

Port Configuration:

According to the particular environment, in default: Incoming: 8099 Outgoing: 8098

3.2 Enterprise Manager Agent (Clients)

Hardware Prerequisites:

Minimal: 1 GHz Processor, 512 MB RAM, Graphic card with min. 64MB memory Optimal: 2 GHz Processor or better, 2 GB RAM or more, Graphic card with 256MB memory and DirectX9.0c Support


Windows XP (32-Bit and 64-Bit) Windows Vista (32-Bit and 64-Bit) Windows 7 (32-Bit and 64-Bit) Windows 8 (32-Bit and 64-Bit) (only Desktop Version) Windows 8.1 (32-Bit and 64-Bit) (only Desktop Version) Windows 10 (32-Bit and 64-Bit) Windows Server 2008 (R2) Windows Server 2012 (R2)


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System Requirements:

.Net 4.0 Microsoft Visual C++ 2010 Redistributable (included in Setup) With default load about 3-15MB of free RAM for the usage through Enterprise Manager (depending on the overall amount of installed memory)

Min. 5GB free disk space for the usage through Enterprise Manager (depends on EM configuration)

Port Configuration:

According to the particular environment, in default: Incoming: NET/TCP 9000 Outgoing: NET/TCP 9001, NET/TCP 9003


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4 Interaction Enterprise Manager <-> Microsoft SCCM

Every action performed in SCCM and its database by Enterprise Manager fulfills the following criteria.

The default Microsoft interfaces are used to perform actions (e.g. Create a collection). Therefore the MS SCCM Support by Microsoft will not be influenced.

Content within MS SCCM and its database will not be touched by not standardized methods. Every action performed on a client computer can easily be identified and assigned to the according source system.

5 Official Product Support for Enterprise Manager Versions

Matrix42 officially supports the current major version and the major version before that, each with the appropriate latest Service Pack and Patch.

After this Release of Enterprise Manager V6 and the 3 month grace period the support of all Enterprise Manager 2013 versions will be discontinued. Customers can continue running Enterprise Manager 2013 on their own risk but will not be provided with any official support or further product updates like Patches or Hotfixes.

Enterprise Manager 2013 will officially be supported by Matrix42 until the Release of Enterprise Manager V6 plus a three month grace period.

Note: If you’d like to use discontinued product versions with official support, please turn to your Account Manager.

Matrix42 AG

Elbinger Straße 7 60487 Frankfurt am Main Deutschland Tel.: +49 (0)6102 - 816-0 Fax: +49 (0)6102 - 816-100 E-Mail: [email protected] Web: www.matrix42.com

mailto:[email protected]

http://www.matrix42.com/

Documents

Matrix42 - Microsoft · for the document in parts and as a whole.This document is subject to ... the VMware "boxes" logo and design, Virtual SMP, ... (in case of SCCM2012 it is