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MATHESON Packaged Gases and Hard Goods Ecommerce Website • Order Gases and Hard Goods Online • Review Account Status • Review Open Orders • Search and View Order and Invoice History • Print Invoices, Proofs of Delivery • Review Cylinder Information MATHESON Packaged Gases and Hard Goods Ecommerce Website • Order Gases and Hard Goods Online • Review Account Status • Review Open Orders • Search and View Order and Invoice History • Print Invoices, Proofs of Delivery • Review Cylinder Information

MATHESON Packaged Gases and Hard Goods Ecommerce Website€¦ · The MATHESON Ecommerce website also includes features for extensive “self service” account inquiries. On the main

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Page 1: MATHESON Packaged Gases and Hard Goods Ecommerce Website€¦ · The MATHESON Ecommerce website also includes features for extensive “self service” account inquiries. On the main

MATHESON Packaged Gases and Hard GoodsEcommerce Website

• Order Gases and Hard Goods Online• Review Account Status• Review Open Orders• Search and View Order and Invoice History• Print Invoices, Proofs of Delivery• Review Cylinder Information

MATHESON Packaged Gases and Hard GoodsEcommerce Website

• Order Gases and Hard Goods Online• Review Account Status• Review Open Orders• Search and View Order and Invoice History• Print Invoices, Proofs of Delivery• Review Cylinder Information

Page 2: MATHESON Packaged Gases and Hard Goods Ecommerce Website€¦ · The MATHESON Ecommerce website also includes features for extensive “self service” account inquiries. On the main

Getting StartedBegin by opening the MATHESON website atwww.mathesongas.com. Click on the words`Online Account Access' at the upper right sideof the screen. Click on the blue “Industrial &Welding Gas and Equipment Store.”

If you have already registered go to “Sign In.”To sign in, you must have both:

1. Username

2. Password

If you do not have both 1 and 2 above, click onthe link under “Register” to apply for anaccount and/or to request a username andpassword. Once approved, you will receive anemail confirmation. Then go to “Sign In” toproceed.

There are Several Types of Inventory SearchesThe two types most often used are:

• Inventory – will search the items availableat the branch/store to which your customeraccount is linked

• History – will search the items contained inyour account order history

A drop-down menu will appear. Choose “Search Inventory.”

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Selecting Items for On-line PurchaseAfter login, choose “Order Entry.”

Page 3: MATHESON Packaged Gases and Hard Goods Ecommerce Website€¦ · The MATHESON Ecommerce website also includes features for extensive “self service” account inquiries. On the main

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Searching for Products

Select Inventory or HistoryIf you hit the SEARCH button without typing in a searchclause (at the lower part of the screen), the Search functionwill display ALL items in either Inventory or History(depending upon which is chosen). You may then browsethe list for the item(s) you seek.

If you enter a “search clause” your search will benarrowed. The search clause looks for matchesin the line item description of all items in yourchoice of either Inventory or History. Forexample:

• Search clause “Argon” will return all itemswith the word “Argon” in the description. Thismay include Argon gas products as well asArgon hardware, such as manifolds.

• Search clause “Ar” will return all items with“Ar” in the description. So it will include manymore items, including all “Argon” items, butalso any item containing the letters “Ar” suchas Carbon Dioxide, Carbon Arc Electrodes,and size large gloves.

Alternate Search Methods

You may also enter an exact part number inthe “Searching Methods” box or select“Enter Part Number” from the OrderEntry drop down menu.

Item Detail page will display.

Confirm that you have chosen the correctitem; enter a desired quantity; and choose“Add to Cart.”

The Unit Price displayed for each item is theContract Pricing for your user account.

At any time, you may “View Cart” andproceed to “Check Out” to complete thetransaction. A confirmation number will bedisplayed after Check Out. When the order isprocessed at our facility, an email will be sentto you with an Order Number. Each shipmentagainst a given Order Number will be givenits own Invoice Number.

• You may use a search clause that contains more than oneword. Remember: only exact matches will be displayed.

• Search clauses are NOT case-sensitive.

• You may choose from Gas or Hard Goods under the dropdown “Include Item Types” to narrow your searches to oneor the other category.

Page 4: MATHESON Packaged Gases and Hard Goods Ecommerce Website€¦ · The MATHESON Ecommerce website also includes features for extensive “self service” account inquiries. On the main

https://packagedgasonline.mathesontrigas.com

Account InquiryThe MATHESON Ecommerce website also includes featuresfor extensive “self service” account inquiries.

On the main page, the second button is “AccountInquiry” – under this category there are severalclickable choices:

Financials displays a history of invoices, including theirpayment status and a summary of account financial status.Any document can be clicked and viewed.

Cylinders leads to a summary of cylinder rental status,beginning with a simple cylinder balance statement. Thegroups are clickable, enabling you to “drill down” into thecylinder status information based on rental group anditem – including information about invoice numbers andposting dates.

Invoice Search is a multi-item search page, where youare able to search for invoices based on Invoice Number,Order Number, PO Number, or Date Range. The results ofsearches are presented in a table; individual items may beclicked-on for display of the associated invoice.

Open Orders displays any order that has not been yetcompleted. If there are many items, the list can be narrowedby PO number.

Customer Information shows your accountinformation, customer number, email address of record, etc.

Document Imaging leads to a dialog enabling thesearch of Proofs of Delivery (PODs).

Select "TIMS Shipper/Picking Tickets - PODs."

Click "Next."

Enter Search Criteria. You are able to search for thePOD needed by entering either TIMS Order Number or TIMSOrder Date (enter date in both boxes or enter date range).

The found POD can then be clicked and viewed or printed.

Need More Information?For information on items not covered in this overview, or for otherquestions, please contact your MATHESON Sales Representativeor send an email to: [email protected].

BR-156 6/17 Printed in USA