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MATCHING PEOPLE TO RESOURCES
HAWAI'I ALLIANCE FOR COMMUNITY-BASED ECONOMIC DEVELOPMENT
October 12-14, 2011
© MAF 2011
About MAF
The Mission Asset Fund is an innovative, award winning nonprofit organization, working to expand access to financial services for low-income immigrant families.
MAF was established in 2007 with a generous grant from the Levi Strauss Foundation.
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Matching People to Resources is difficult…
Benefit programs are dispersed and disjointed
Eligibility information is inconsistent and confusing
Enrollment processes are complicated and onerous
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The dreaded “Resources” binderLooks something like this:
Now…what happens after you make the referral?
© MAF 2011
ResourcesMatch.org5
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Enter socio-economic information and interests
Calculate program fit based on interests and eligibility
Enter socio-economic information and interests
Calculate program fit based on interests and eligibility
Client gives permission to make online referral to programs of interest
RM sends email directly to program contact within organization
Client gives permission to make online referral to programs of interest
RM sends email directly to program contact within organization
Client completes applications
Print completed application to submit for program enrollment
Client completes applications
Print completed application to submit for program enrollment
Reports for stage of referrals (call, met, enrolled, etc.)
Provides analysis of program demand
Reports for stage of referrals (call, met, enrolled, etc.)
Provides analysis of program demand
MATCH
REFER
APPLY
REPORT
How it Works6
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How it Works: Match7
Program Eligibility Criteria
Socio – Economic
Profile
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How it Works: Geo-coding
Service records are geo-coded to determine distance from clients zip code
Service records are geo-coded to determine distance from clients zip code
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How it Works: Referral9
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How it Works: Application10
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How it Works: Print Application
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All referrals - 2011
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Unique client referrals - 2011
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Tracking referrals
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How it Works: Reports15
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Key Take Away Messages
Fosters communication and collaboration between partners by using one system to communicate outcomes of service delivery
Capacity building tool for partners that provide support services and referral services
Improves accountability and coordination of services delivery through customized reports
Provides a seamless and cost efficient referral system to navigate complicated benefit program landscape
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Contact Information
Jose Quinonez, Executive Director
Mission Asset Fund | Fondo Popular de la Misión
2301 Mission St., Suite 303
San Francisco, CA 94110
www.missionassetfund.org
twitter.com/MAFpajarito
facebook.com/missionassetfund.org
Thank you!
