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Mastering the Art of Juggling
(Clown Noses Optional)
PMI Nashville Chapter 2015 Spring Symposium
Presented by Jay Houston, PMP, IT Project Manager
Vanderbilt University Medical Center
April 30, 2015
Juggling Mastering the Art of Juggling (Clown Noses Optional)
2
Personality Types 3
Mastering the Art of Juggling (Clown Noses Optional)
Personality Types 4
per·son·al·i·ty /pərsəˈnalədē/ The combination of
characteristics or qualities that form an individual's
distinctive character.¹
Mastering the Art of Juggling (Clown Noses Optional)
Personality Types 5
Myers-Briggs Type Indicator®
DiSC Profile
Type A, Type B
Mastering the Art of Juggling (Clown Noses Optional)
Personality Types
Extraversion
(E)
Introversion
(I)
Sensing
(S)
Intuition
(N)
Thinking
(T)
Feeling
(F)
Judging
(J)
Perceiving
(P)
Mastering the Art of Juggling (Clown Noses Optional)
6
Personality Types
Myers-Briggs Type Indicator® ESFJ:
Give me the patience I need to deal with things
more effectively…
and I mean right NOW!
7
Mastering the Art of Juggling (Clown Noses Optional)
Personality Types
i
S C
D
Mastering the Art of Juggling (Clown Noses Optional)
8
Personality Types Mastering the Art of Juggling (Clown Noses Optional)
9
Personality Types
Type A Type B
Mastering the Art of Juggling (Clown Noses Optional)
10
Personality Types 11
Confident Challenge-Oriented Desire to Win Appreciate Approval from Others Overachiever VIP Spotlight Sometimes Abrupt
Fun-Loving Happy Follow Strong Leadership Sense of Humor Spontaneous Forgetful Social Spend Money Freely
Friendly Loyal Team-Player Supporters Peacemakers Intuitive Animals & Outdoors Family-Oriented
Calculated Gather Data to Analyze Skeptical Facts Precise Plan Structure Not Spontaneous Perfectionist2
Mastering the Art of Juggling (Clown Noses Optional)
Personality Types 12
Red Blue
Yellow Green
Mastering the Art of Juggling (Clown Noses Optional)
Relationships 13
Mastering the Art of Juggling (Clown Noses Optional)
Relationships
re·la·tion·ship /rəˈlāSH(ə)nˌSHip/ The way in which two or more people, groups, countries, etc.,
talk to, behave toward, and deal with each other.3
14
Mastering the Art of Juggling (Clown Noses Optional)
Relationships 15
Invest in signature relationship
practices
Model collaborative behavior
Create a “gift culture”
Ensure requisite skills
Support a strong sense of community
Practice task- and relationship-
oriented leadership
Build on heritage relationships
Understand role clarity and task
ambiguity4
Mastering the Art of Juggling (Clown Noses Optional)
Relationships 16
Mastering the Art of Juggling (Clown Noses Optional)
Relationships 17
Mastering the Art of Juggling (Clown Noses Optional)
Manage people
Hold team-building activities
Give recognition and rewards5
Plan communications
Kindness
18
Mastering the Art of Juggling (Clown Noses Optional)
Kindness 19
“…nice guys (and gals!)
CAN actually finish
first…”6
“Positive workplaces that were affirming to employees saw revenue growth
almost SIX TIMES greater than non-
affirming cultures...”7
Mastering the Art of Juggling (Clown Noses Optional)
Kindness
“The level of our success is limited only by our imagination and no act
of kindness, however small, is ever wasted.”
~ Aesop
Mastering the Art of Juggling (Clown Noses Optional)
20
Kindness 21
Side effects:
Makes us happier
Gives us healthier hearts
Slows aging
Makes for better relationships
Is contagious8
Mastering the Art of Juggling (Clown Noses Optional)
Fun! 22
Mastering the Art of Juggling (Clown Noses Optional)
Fun! Mastering the Art of Juggling (Clown Noses Optional)
23
Fun!
• Fun is important to people at work
• Influences turnover
• Attracts employees to jobs
• Affects personal enjoyment
• Impacts relationships9
24
Mastering the Art of Juggling (Clown Noses Optional)
Fun!
Organic Emerges from
employees
Managed Stems from managers
Task Results from
interactions with assigned tasks
Forms of Fun
at Work10
Mastering the Art of Juggling (Clown Noses Optional)
25
Fun! Mastering the Art of Juggling (Clown Noses Optional)
26
• We don’t make mistakes, we learn.
• Whoever carries the risk, decides.
• If it’s not fun, you’re doing something wrong.
Fun!
“People rarely succeed unless they have fun in what they are doing.”
~ Dale Carnegie
27
Mastering the Art of Juggling (Clown Noses Optional)
Fun! 28
Mastering the Art of Juggling (Clown Noses Optional)
Questions 29
Mastering the Art of Juggling (Clown Noses Optional)
Links
• Jung Typology Test™ (Myers-Briggs Type Indicator)
http://www.humanmetrics.com/cgi-win/jtypes2.asp
• DiSC Personality Testing http://discpersonalitytesting.com/
• Marc Accetta Personality Test http://marcaccetta.com/personality-test/
• How to Juggle http://learnhowtojuggle.info/
• Workplace Relationship Quiz: What Kind of Co-Worker Are You? http://www.quintcareers.com/co-worker_assessment.html
30
Mastering the Art of Juggling (Clown Noses Optional)
Contact Information 31
Jay Houston, PMP, IT Project Manager HealthIT Program Management Office [email protected] (615) 496-6360 https://www.linkedin.com/in/houstonjay http://www.mc.vanderbilt.edu
Mastering the Art of Juggling (Clown Noses Optional)
References 32
1 Google. “Define personality.” n.p. n.d. Web. 13 April 2015. 2 Accetta, Marc. “Personality Test.” MarcAccetta.com. Marc Accetta Seminars, Inc. 2014. Web. 13
April 2015. <http://marcaccetta.com/personality-test/> 3 Merriam-Webster. “relationship.” Merriam-Webster, Incorporated. 2014. Web. 2 December 2014. 4 Gratton, Lynda, Erickson, Tamara. “Eight Ways to Build Collaborative Teams.” Harvard Business
Review. Harvard Business School Publishing. 2015. Web. 14 April 2015. <https://hbr.org/2007/11/eight-ways-to-build-collaborative-teams>
5 Mulcahy, PMP, Rita. PMP Exam Prep. RMC Publications, Inc. 2009. Print. 6 Seppala, Emma. “The Hard Data on Being a Nice Boss.” Harvard Business Review. Harvard Business
School Publishing. 24 November 2014. Web. 14 April 2015. <https://hbr.org/2014/11/the-hard-data-on-being-a-nice-boss>
7 LinkedIn. “5 Random Acts of Kindness That Are Great for Business.” n.p. 5 December 2014. Web. 13 April 2015. <https://www.linkedin.com/pulse/20141205160304-39785422-5-random-acts-of-kindness-that-are-great-for-business>
8 Hamilton, Ph.D., David R. “5 Beneficial Side Effects of Kindness.” The Huffington Post. The Huffington Post. 2015. 2 June 2011. Web. 31 March 2015. <http://www.huffingtonpost.com/david-r-hamilton-phd/kindness-benefits_b_869537.html>
9 Tews, M.J. , Michel, J.W., Stafford, K. “Does fun pay? The impact of workplace fun on employee turnover and performance.” Cornell Hospitality Quarterly. Vol. 54 No. 4 (2013): 370-382. Web. 31 March 2015. <http://cqx.sagepub.com/content/54/4/370.full>
10 Plester, Barbara, Cooper-Thomas, Helena, Winquist, Joanne. “The fun paradox." Employee Relations. Vol. 37 Iss. 3 (2015): 380 – 398. Web. 31 March 2015 <http://www.emeraldinsight.com/doi/full/10.1108/ER-04-2013-0037>
Mastering the Art of Juggling (Clown Noses Optional)