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Mastering Digital TransformationFrom app delivery to a multi-channel customer experience:Are you ready?
Consumer Demand
The Capabilities
Multi-devicesupport
App discovery
Great experience
Interaction
Developer Challenges
Capture user feedback
Internal resource management
Predicting user needs
Brand engagement
Infrastructure needs
Time-to-market
User/device
provisioning
Performance & Quality
Remote app management
ServiceVirtualization
Security
Customers want a seamless experience in-store, online, or on the go
Simplified purchase
Secure billing
Quick and easy
Collaboration
Quality Frequency
DevOps
Agile Development
Continuous build and delivery
Collaboration
Parallel Development
Social media integration
Mobile enablement
Resource management
The Goal: Multi-channel connectivity
Anywhere, anytime
Community
Collaboration
Continuous Development
Enhanced marketing
Analytics & data visualizationContinuity (device agnostic)
CONSUMER DEVELOPER