Master HLO Guide

7/21/2019 Master HLO Guide

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HLO Induction & Procedures Manual

Form JR771 Rev 01 Sep 2009

Induction & Procedures Manual

For

Helicopter Landing Officers

Please retain this booklet for future reference


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Contents

1. Introduction .................................................................................................................................................. 3

2. AIM ............................................................................................................................................................... 3

3. Jayrow Helicopters Offshore Fleet ............................................................................................................... 4

4. Helicopter Type S76 (Sikorsky) ..................................................................................................................... 4

5. Helicopter Type BK 117 ................................................................................................................................ 5

6. Helicopter Type S61 (Sikorsky) ..................................................................................................................... 6

7. Daily Operations ........................................................................................................................................... 7

8. Offshore Weather ......................................................................................................................................... 7

9. Passenger Manifests (Inbound) .................................................................................................................... 710. Communications ........................................................................................................................................... 7

11. Aircraft Inbound............................................................................................................................................ 8

12. Helideck Preparation .................................................................................................................................... 8

13. Aircraft on Final ............................................................................................................................................ 9

14. Aircraft on Deck - Procedures for the Helideck crew ................................................................................... 9

15. Aircraft Departing ....................................................................................................................................... 10

16. Refuelling Procedures ................................................................................................................................. 11

17. Hot Refuelling (Helicopter not shutdown) ................................................................................................. 1118. Cold Refuelling (aircraft shut down) ........................................................................................................... 11

19. Fire Fighting ................................................................................................................................................ 12

20. Danger Areas .............................................................................................................................................. 12

21. Appendix A - Specific Operating Procedures .............................................................................................. 13

22. Appendix B - Client Offshore Weather Proforma JR067............................................................................. 14

23. Appendix C - Helicopter Passenger / Freight Manifest JR022 .................................................................... 15


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1. Introduction

The information contained in this document is for all Helicopter Landing Officers and personnel assisting on the

helideck during helicopter operations of Jayrow Helicopters.

Any procedures specific to your contracted aircraft type and landing facility is contained in annexure A

2. AIM

1. To identify all hazards and risks associated with the loading and unloading of helicopters during offshore

helideck operations.

2. To provide a standard operating procedure for all personnel directly involved with the helicopter when it

is ON DECK


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3. Jayrow Helicopters Offshore Fleet

4. Helicopter Type S76 (Sikorsky)

Twin turbine engines

Tricycle undercarriage

Max passengers12 pax

Cockpit doors x 2

Cabin doors x 2

Luggage bay doors x 2 Refuelling ports left and right not interconnected

Fig1


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5. Helicopter Type BK 117


Skid type landing gear

Max passengers7 pax

Cockpit doors x 2

Cabin doors x 2

Luggage bay doors x 2

Refuelling ports left hand side interconnected

Fig2


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6. Helicopter Type S61 (Sikorsky)


Tricycle undercarriage

Max passengers18 pax

Cockpit doors x 0

Cabin doors x 2

Internal Luggage bay

Refuelling ports left hand side interconnected

Fig3


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7. Daily Operations

The following routine is a guide to the sequence of events that occur during helideck operations on a typicaloffshore flight. It is important to asses each installation and identify any issues that may require an alteration to

the procedure.

For example, some installations have dedicated personnel unloading the passengers bags and freight into a

purpose built trolley. This may be considered impractical on a floating helideck.

8. Offshore Weather

All offshore facilities are required to fax and/or email the prevailing observed weather conditions to the Jayrow

base one hour prior to the scheduled helicopter departure time. The information contained in this report is

critical for flight planning and payload calculations for the return flight. (Ref App B)

Only in exceptional circumstances, and with the approval of the aircraft Captain, may a flight proceed without

having received this information.

9. Passenger Manifests (Inbound)

Wherever possible the manifest for the passengers departing the facility should also be faxed/emailed with the

weather. This will enable the crew to plan the flight accordingly, and offer the maximum payload after taking into

consideration the fuel requirements. (Ref App C)

Note: the payload offered can change between flights due to weather restrictions and ATC requirements.

10. Communications

As a minimum the HLO will be equipped with a hand held VHF two way radio. If possible, at least one helideck

assistant will also be fitted with a radio. It is the primary responsibility of the HLO to communicate with the Pilot

when the helicopter is on deck. However there may be circumstances when the Radio operator or helideck

assistant need to speak directly with the pilot.

NOTE Personnel carrying VHF radio equipment will not be directly involved with HOT REFUELLING and shall

remain outside the rotor disk during this operation.

Hand signals will be employed by the refuelling crew which in turn can be relayed by the HLO who will be

positioned to oversee the refuelling.


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11. Aircraft Inbound

Under normal circumstances the offshore facility is informed of the helicopter becoming airborne from theJayrow land base. The location of the offshore destination in relation to the Jayrow base will determine the lead

time available to prepare the helideck.

12. Helideck Preparation

The HLO will visually inspect the helideck for any loose items, obstructions and personnel. Any supply vessels in

attendance are to move away from the approach and departure area. Crane activity will cease 15 minutes prior to

the helicopter arriving unless prior approval has been obtained for crane activity during helicopter operations on

deck.

The Radio operator will give a public address announcement alerting all onboard personnel of the pending

helicopter arrival.

Fire Guards are required to be at their stations five minutes prior to ETA.

Departing passengers will be mustered for the safety briefing and fitting of PPE.

Standard procedure for aircraft arrival:

VHF radio communications on 126.4 (Subject to change)

The helicopter crew will endeavour to contact the landing facility approximately 20 minutes prior to ETA.

An update of the local weather conditions and any information considered relevant will be relayed to the

flight crew. The RO may be requested by the flight crew to conduct flight following

Floating vessels will include heading, pitch, roll & heave.

The Flight crew will inform the Radio Operator of any last minute payload adjustments. The RO will

confirm return passenger numbers and payloads identified as Passengers kg / baggage kg / freight kg

If a landing clearance can be given to the crew at this time they will accept the clearance.

The helicopter crew will give a 5 minute call prior to landing. A clearance to land (if not already given)

should be confirmed by the HLO or Radio operator during this communication. The phraseology for the

clearance is

Aircraft registration (xxx) CLEAR TO LAND name of installation (ABC)

If the sea state (floating facilities only) or weather conditions reported earlier have changed, the

helicopter crew must be updated.

The helicopter will always land with the nose of the aircraft pointing as close into wind as practical.

On floating facilities minimal manoeuvring over the helideck is recommended. This may not always

present the helicopter at right angles to the passenger entry/exit. HLO and helideck assistants will need to

reposition themselves accordingly if this occurs.

If there has been a change in manifesting (cargo/passenger) please inform flight crew ASAP for planning

purposes.


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13. Aircraft on Final

The flight crew will maintain a listening watch on the communication frequency during the landing phase andwhilst on deck.

It is imperative to note that during the take-off and landing, the pilots workload is increased. For this reason, only

essential or emergency radio communication during the landing phase is permissible.

e.g.: a critical change to weather conditions or emergency on the facility which cancels the landing clearance.

14. Aircraft on Deck - Procedures for the Helideck crew

The HLO will oversee the procedures during helicopter on deck operations. Any observation by the HLO of a

situation that may result in an incident or accident must be immediately communicated to the Pilot in

command.

Once the helicopter has landed the anti-collision & strobe lights will be turned off and the flight crew will give

the thumb up signal to HLO.

This signal confirms the HLO and his support crew are permitted to come under the rotor disk.

CARE MUST BE TAKEN TO APPROACH THE HELICOPTER FROM THE AIRCRAFTS SAFE AREAS AS DETAILED IN

ANNEXURE A

One wheel chock is required (undercarriage aircraft only) to be placed under the main undercarriage wheel,

nearest to the access stairs/walkway prior to opening any doors.

The HLO will nominate the sequence for passenger and baggage unloading. Once the agreed sequence has

been identified it will become part of the standard operating procedure. Any alteration of this SOP needs to

be discussed with the flight crew.

Bags/freight may be unloaded first by a helideck assistant and placed in a line outside the rotor disk. The

passengers are then invited to disembark and collect their bag(s) as they walk past.

If the facility is equipped with a baggage trolley the passengers may disembark first, followed by the

unloading of the baggage by the helideck crew In order to maximise safety and minimise helideck congestion,

passenger and baggage unloading are to be carried out as two separate events unless the helicopter is

shutdown.

In most instances one pilot will be in attendance on the helideck as an observer. An exception to this will be

on small dynamically unstable floating vessels where the crew will remain in the cockpit throughout.

If the helicopter is shutting down the HLO and helideck crew should remain clear of the helideck until therotor system comes to a complete stop. When the pilots are finished all shutdown checks a thumb up signal

will be given to the HLO to approach the helicopter.


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15. Aircraft Departing

Loading of passengers and bags/freight will be conducted in a similar order to the agreed method forunloading.

Typically passengers will walk out with their personal bags and place them on the helideck for a member

of the helideck crew to load into the cargo compartment.

If a baggage trolley is being used the passengers will place their bags in the trolley clear of the helipad.

The trolley will then be taken to the helicopter by a member of the helideck for transfer of bags/freight

into the cargo compartment.

The observing pilot will signal to the HLO the number of passengers permitted under the rotor disk at any

one time. The passengers will walk out in single file and enter the cabin. Once all passengers are loadedthe HLO will remain beside the helicopter to confirm that all passengers are seated with seat belts

correctly fastened, and doors locked.

On completion of passenger and cargo loading the observing pilot will visually confirm all doors, latches,

engine cowls, and fuel caps are secure.

When both pilots remain in the cockpit the HLO is required to perform this task.

The observing pilot will obtain the flying pilots attention to confirm that the chocks can be removed.

Upon receiving this confirmation the observing pilot will give the signal to the HLO that the chocks can

now be removed. This is indicated with a horizontal movement of both thumbs. It is also the signal for theHLO to have his support crew evacuate the helideck.

The HLO will then position himself in view of the pilots, but clear of the helideck

Pilots will signal with a thumb up when they are ready to depart. The HLO will reciprocate the thumb

up signalif the deck is clear and the helicopter is permitted to lift.

On departure the aircraft will contact the Air Traffic Services with departure details. The pilots will then

contact the RO and pass on an expected landing time at the next destination. The flight crew will cancel

Flight Following with the RO when positive contact with ATS has been established.


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16. Refuelling Procedures

Offshore installations furnished with refuelling capability may be utilised by Jayrow Helicopters. This will dependon the geographical location of the offshore destination in relation to the nearest land base.

All installations with residual fuel reserves from a previous contract will require a full fuel system audit and

Australian Quality Certification of the fuel prior to use by Jayrow Helicopters.

It is important to familiarise the HLO and his deck crew with the helicopter prior to any refuelling operation.

Note: Some helicopters are equipped with dual refuelling ports e.g. S76.

Essential personnel only are permitted on the helideck during hot refuelling procedures.

17. Hot Refuelling (Helicopter not shutdown)

All passengers and cargo must be clear of the helideck

Fire crews remain at stations.

One hand held extinguisher to be manned on deck, whilst fuel delivery is in progress

Observing pilot will visually inspect fuel sample taken pre delivery

Anti static line attached to aircraft Fuel hose will be reeled out to the helicopter

Pilot flying will give thumb up signal to commence delivery of fuel.

Observing pilot will stand in view of the flying pilot and, re-fueler during fuel delivery

Observing pilot will indicate to the re-fueler when to stop delivery

Fuel hose will be transferred underneath the helicopter for opposite side tank port (if required).

Re-fueler and assisting personnel will be escorted around the helicopter by the observing pilot.

Upon completion of refuelling the hose will be retracted

Static Line disconnected and retracted

Post delivery fuel sample will be tested.

Observing pilot will sign for fuel test and quantity uplifted.

All refuelling equipment must be stowed and isolated before the helicopter can depart.

18. Cold Refuelling (aircraft shut down)

As per Hot Refuelling.


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19. Fire Fighting

Fire fighting crews are to be at their stations 5 minutes prior to the helicopter landing.

As part of the fire fighting crews induction, they will be instructed on the best practice for fighting a fire on a

particular helicopter type. This will include,

Helicopter emergency shutdown procedure

Emergency exit points

Emergency passenger egress

Use of CRASH BOX equipment

Fire fighting ports

Refer to annexure A

20. Danger Areas

The following areas will be discussed during the second part of this induction (annexure A)

Tail rotor

Rotor disc danger areas Personnel walking Forward of the flight crew doors

Pitot tubes located on the front of the aircraft

Exhaust outlets.

Be Aware at all times when on the helideck!


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21. Appendix A - Specific Operating Procedures

Refer separate document relative to the Base / Contract


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22. Appendix B - Client Offshore Weather Proforma JR067

ABN 27 005 001 598

ACN 005 001 598

Client Offshore Weather ProformaForm JR067 Rev 2

Issued 2 March 2009

LOCATION DETAILS

Company:

Facility Name:

Latitude Longitude

Present Location:

COMMUNICATION / NAVAID DETAILS

Primary Secondary Serviceable Call sign / ID

VHF Frequency

HF Frequency

Marine FM Channel

NDB Frequency

Radio Room Logistics PIC Sat Phone

Phone Numbers

WEATHER DETAILS

Date Pitch Roll Heave data

Observation Time Average Heave

Wind Direction (Deg) Max Heave

Wind Speed (knts) Heave Period

Visibility (km) Heave Rate

Cloud Height (ft)

QNH Pitch +/-

Temperature Roll +/-

Vessels Heading

Yes No Litres US Gal

Jet A1 Fuel

LOAD DETAILS

Number of paxdeparting

Pax WeightBaggage/

Freight weightTotal Weight

1stFlight 0

2ndFlight 0

3rdFlight 0

NOTES AFFECTING HELICOPTER FLIGHTS

Certified Correct

Ships Master

SEND TO: JAYROW HELICOPTERS FLIGHTOPERATIONS1 HOUR PRIOR TO ALL SCHEDULED DEPARTURESFAX: 03 5998 3022

EMAIL: [email protected]


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23. Appendix C - Helicopter Passenger / Freight Manifest JR022

ABN 27 005 001 598

ACN 005 001 598

Helicopter Passenger / Freight Manifest

Form JR022 Rev 1Revised 31

stAugust 2007

Time __________ Date:_____/_____/_____ A/C Rego:_______________

From: ________________ To:___________________ Pilots:________/_________

Passengers:

No. Name Company Huet Weight in KgPax Bag

1

2

3

4

5

6

7

8

9

10

11

12

Total

Freight

No Type of Pack Description Weight

1

2

3

4

5

Total

A/C Empty Weight __________________________/kgs

Total Pilots Weight __________________________/kgs Less Flight Fuel ___________________________/kgs

Total Pax Weight __________________________/kgs Landing Weight ___________________________/kgs

Total Baggage Weight __________________________/kgs Remarks ______________________________

Total Freight Weight __________________________/kgs ______________________________

Zero Fuel Weight __________________________/kgs ______________________________

Fuel Weight __________________________/kgs SIGNATURE ______________________________

Take off Weight __________________________/kgs DATE ________/__________/___________

Documents

Master HLO Guide